JOB SUMMARY:

The key objective of the role is to ensure the successful implementation of the ERP system by providing expert level support and guidance to users.

ESSENTIAL DUTIES & RESPONSIBILITIES:

· · Serve as the subject matter expert on ERP HR systems and processes.

· Identify process improvements and system enhancements to support business needs.

· Ensure system design, configurations are as per the industry best practices

· Lead requirements gathering, process solutioning and serve as the IT partner to manage global HR requirements

· Manage third party vendors and related discussions

· Configure, test and implement ERP HR system changes.

· Manage HR specific interfaces and liaise with functional teams to facilitate the global rollout

· Manage data migration for new ERP HR implementations or upgrades.

· Develop training materials and provide user training on ERP HR system changes.

· Write detailed documentation of ERP HR processes and configurations both within and outside ERP HR system

· Monitor system performance and identify areas for continuous improvement.

· Provide maintenance support with inhouse support (Tier 1 and Tier 2) for ERP HR users experiencing technical issues.

· To carry out regular maintenance and updates of the ERP HR system include coordination with technical team for patches, updates

SKILLS/EXPERIENCE/EDUCATION REQUIRED:

· Bachelor’s degree in computer science or information technology.

· Project Management certification such as PMP, PRINCE2, CAPM etc. is preferred

· Minimum 5 years of Global ERP HR systems hands on experience including strong knowledge of SuccessFactors modules and SAP S4 HANA interfaces

· Highly proficient user of MS-Excel, Google Sheet, Google Docs and MS-Word.

· Experience with SQL programming and/or MS SQL database and experience with API and programming desirable

· Excellent proficiency in written and spoken English

Strong Interpersonal skills: Hold a high standard of ownership & growth mindset, open-minded, good at logical thinking & problem solving, multitasking, time management skills, good at communication & networking.

Stakeholder responsiveness : Actively co-work with different stakeholders; willing to contribute in cross-function projects; hold positive, harmonious, professional & respective relations with Stakeholders at all time; taking a forward-looking view and high emotional intelligence to support and influence stakeholders in key decision areas.

Responsibilities:

• Reviews technical specifications, drawings, procedures, and standards pertaining to project requirements
• Prepares and reviews the project quality documents, procedure, ITP
• Reviews drawings, documents, and weekly update drawing register form documents controller and distribute to project Quality Assurance personnel.
• Administrates the project's internal quality audit to ensure compliance with the project quality plan.
• Monitors the inspection and documentation activities of the Quality Assurance Inspector to ensure compliance with the inspection test plan and project quality requirements
• Resolves quality-related issues arising from subcontractor and in-house production
• Ensures protection and preservation of various systems
• Ensures updates on electrical completion and mechanical completion progress in the project database
• Assigns the systems to be tested by the various supervisors and technicians involved in the operation
• Reviews the quality work processes to enhance efficiency and productivity
• Coordinates the testing and commissioning requirements with Engineering, Project Manager, Quality Assurance Department, and vendors
• Reports non-conformance and issue improvement notes where necessary
• Any other assigned duties and responsibilities

Requirements:

• Degree in Naval Architecture, Marine and Offshore or Electrical Engineering
• Minimum 3 years of relevant experience in Quality Assurance working experience, and the offshore or marine industry

Our Address and Working Hours:

Seatrium (SG) Pte. Ltd.

(Tuas Yard)

Pioneer Sector 1, Singapore 628437

(Islandwide transport provided)

Mon - Thur: 8:00am - 5:15pm

Fri: 8:00am - 4:30pm

Interested candidates are invited to send us an updated resume with your current and expected salary and earliest availability.

We regret that only shortlisted candidates will be notified.

Please note that your personal data disclosed to Seatrium (SG) Pte. Ltd. and our group of companies, shall be used for the purposes of evaluation, and processing in accordance with our recruitment processes and policies. By providing your personal data, you have consented to the aforesaid purpose under the provisions of the Personal Data Protection Act 2012.

We are seeking an individual with QA/QC experience in the civil, structural, and architectural ("CSA") trades for the position of a QA/QC Engineer for Fortis Construction Pte. Ltd. Singapore operations. The candidate will assist with the QA/QC program throughout the design and construction phase of the largest multistory data center in Asia (The Project).

Reporting to the QA/QC Manager, the candidate will be responsible for assuring the implementation and compliance with the Quality Assurance System and for scope of work related to civil, structural, and architectural items. At times and, when necessary, the QA/QC CSA engineer will fill in for the QA/QC Mechanical, Electrical, and Plumbing engineers.

It is expected the candidate will be a very detailed and organized individual with extensive previous experience working as a QA/QC on large, international projects with deep knowledge of civil, structural, and architectural systems. There will be a significant amount of “hands on” work understanding and implementing the VDC QA/QC systems. The candidate must have excellent leadership and Emotional Quotient (EQ) skills and be able to relate to and communicate with the client, the Fortis Construction Pte. Ltd. team, subcontractors of all tiers, vendors and immediately establish trust and confidence in his/her ability.

The candidate will provide guidance to other team members they interact with and manage daily. The candidate will be expected to know the drawings and specifications and dig into the details to resolve issues.

Responsibilities:

• Contribute and share program evolutions and lessons learned with Fortis Construction, Inc. US operations QA/QC Managers
• Represent Fortis Construction Pte. Ltd. in the utmost professional manner while constantly embracing honesty, integrity, and truth
• Comply with Fortis Construction Pte. Ltd. anti-graft, non-bribery requirements
• Review approved civil, structural, and architectural drawings, and ensure compliance with the construction specifications
• Coordinate with Project Engineers for technical assistance, generating Root Cause Analysis (RCA) for Client-requested quality observations, and project closeout
• Work together with the civil, structural, and architectural contractors to properly document the quality process, tracking and final turnover
• Run the weekly QA/QC Meetings, drive open CSA quality issues to closure, keep meeting minutes and document for future reference together with subcontractors
• Play a proactive role with field inspections, together with the subcontractors and the Client in developing pre-test plans prior to contractual testing and stay ahead of normally scheduled inspections with the authorities having jurisdiction (AHJ). Assist the contractor in resolution of known issues and lessons learned from other sites
• Assist with onsite/remote BIM 360 Field training of new Trade Partners / site personnel (iPad and Desktop) and competency with BIM 360 Field to create issues, capture QA/QC related issues, and create checklists.
• Identify issue and close them prior to punch walk and area substantial turnover date, by working with Client and Trade Partner’s QA/QC team
• Establish a great relationship with the Client, Trade Partner and local AHJ
   

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Growth Marketing Specialist (CRM & Mobile)

Fixed term contract

Maker Lab is looking for a dynamic individual to join an exciting project we’ve embarked on with our technology client. Our client's brand is complex, innovative and paving the way for creative avenues to revolutionalise the payment industry in unconventional ways. 

As a growth marketing specialist you will develop user insights, understand ideal consumer journeys,  and build scalable communication avenues through the use of CRM and Mobile technology, and further enhance our growth strategy. This role focuses on providing you with a breadth of exposure across all marketing functions while developing expertise in growth marketing. 

Role: 

• Manage a scalable marketing communications platform through strategic and data-led CRM programmes and product feature roll-outs.
• Plan and develop a content calendar (push notifications, email, in-app) on a monthly basis, including managing a process to intake content suggestions from internal stakeholders (e.g., feature teams, marketing teams).
• Be the project manager and collaborate with internal teams on content creation, including message positioning and strings, asset creation, target group development and engineering requirements. 
• Own the end-to-end process from inception to deployment for push notifications emails and in-app communications. 
• Deployment management includes setting up messages in scripts to be uploaded, creating target lists, QA testing all communications through pre-production channels, and scheduling final communication pushes. 
• Report back on performance, including click-through rates, down-funnel metrics impact. Work with the analytics team on reporting KPIs. 
• Effectively maintain expectations with stakeholders and meet key deadlines.

You:

• BA/BS degree, or in lieu of degree, relevant work experience.
• 5+ years of email, push notification and in-app marketing, CRM, or marketing campaign management experience.
• Experience working in high-growth, technology led matrix organisations, ideally with some fintech exposure.
• Experience with mobile app and growth marketing / hacking desired.
• Experience with CRM marketing technology preferred.
• Previous experience on using SQL for growth and marketing analytics.
• Able to clearly coordinate and provide information to the cross-functional teams.
• Data-driven, being able to convert data into high value business decisions and campaign optimisations.
• A critical thinker who uses logic and reasoning to identify the strengths and weaknesses of alternative solutions, conclusions or approaches to problems.
• Able to independently start projects and is agile and able to learn and quickly adapt to changes. 
• Proven ability to balance multiple priorities and strong attention to detail.
• Exceptional analytical, project and stakeholder management skills.
• Copywriting skills are desired. 
• Exceptional verbal and written English communications and presentations skills and, ideally, fluent in another Asian language to support with the projects spanning across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email. By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012. If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles!

For over 170 years, Leica Microsystems has helped shape the future by developing groundbreaking optical and digital solutions. As a global leader, we’re driven by continuous improvement to excite our customers and to create the best work environment for our people. Customer focus, innovation, and teamwork are at the core of our culture and the foundation of our success.

Want to be part of a company whose products are part of cutting-edge research around the world? Join Leica Microsystems in our commitment for brilliant solutions and insight.

Leica Microsystems is one of 10 Life Sciences companies of Danaher. Together, we accelerate the discovery, development and delivery of solutions that safeguard and improve human health.

We currently offer the following position in our office in Singapore which will be on-site.

QUALITY TECHNICIAN

Overview

To perform incoming inspection of purchased material.

Responsibilities

• Perform independent receiving inspections of raw materials and incoming parts to ensure parts meet quality standards.
• Review material certifications against drawings and purchase order to ensure compliance to specifications.
• Document all inspection and test results appropriately to ensure the integrity of the quality data recording and reporting process.
• Respond timely to requests for engineering assistance and inspections.
• Identify and segregate non-conforming material.
• Re-inspect sorted or reworked material as required.
• Perform First Article Qualification to ensure part compliance.
• Comply and adhere to company Quality Management System and Environment, Health & Safety requirements.
• Perform other tasks assigned by Supervisor.

Your Profile

• ITE, NTC, NITEC with minimum 5 years of relevant working experience or Diploma in related fields with minimum 3 years of relevant working experience.
• Must have experience in using basic measurement instruments and First Article Qualifications
• Preferably have GD&T knowledge

What We Offer

• Equal pay is a given for us.
• Learn all there is about Kaizen, PSP's and Muda as part of our Danaher Business System (DBS) trainings - if you believe in continuous improvement like us.
• We offer a balance between support and autonomy to achieve your own goals in an international environment.

Get More Insight

Learn more about what we do and who we are by watching our company video “We Are Leica”: https://www.youtube.com/watch?v=1zHmalqMXN4

Are you interested to discover new opportunities in an innovative, team-oriented environment?

Do apply online - we are looking forward to your application!

If the chemistry is right, we can make a difference at LANXESS: speed up sports, make beverages last longer, add more color to leisure time and much more.
As a leading specialty chemicals group, we develop and produce chemical intermediates, additives, specialty chemicals and high-tech plastics. With more than 13,000 employees. Be part of it!

Job Purpose

This is an Individual role. S/He supports on plant maintenance, follow up of CC & A3r, technical document update, MOC, and plant upgrading projects.

Job Highlights

· Plant Maintenance activities, e.g. Inspection, plan, documentation, etc.

· Follow up on actions of compliant check, HAZOP/process safety review, and audits.

· Maintain and update of technical document incl. P&ID, SOP, inspection list, MOC, etc.

· Plant upgrading projects.

· Collaborate with other departments / parties on Engineering/technical topics of the site

· Other tasks assigned by the supervisor

Requirements

· Diploma or Degree in Chemical/Mechanical/Electrical/Safety Engineering or equivalent.

· >3 years industrial working experience in Chemical/Process plant is preferred. While fresh graduates are also welcome.

· Knowledge in Process Safety management

· Knowledge in Plant maintenance & project management

· Quick learning and able to work independent

· Good communication in English (both Oral & Written) & MS Windows / Office knowledge

What We Offer

· Compensation: We offer competitive compensation packages, inclusive of a global bonus program and an individual performance bonus program.

· Comprehensive Benefits: We provide a variety of benefits to support your financial security, health and wellbeing including retirement plans, health programs, life insurance and medical care.

· Work-Life & Flexibility: We support you in maintaining a balance between working hours and personal life. With our global “Xwork” program, we offer flexible working arrangements in all countries in which we operate.

· Training & Development: We are committed to your professional and personal development and encourage you in the ongoing pursuit of education, training and knowledge through both formal and informal learning .

Diversity: For us, talent matters, we welcome everyone who commits to our values. We strongly believe that including diverse perspectives makes us more innovative and enhances our competitiveness. Therefore, we embrace the uniqueness of every single individual and are truly committed to supporting our people in developing their individual potential.

Associate Specialist, QA

(12 month contract)

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Primary Responsibilities:

In this role, you will be responsible for all or subset of the key responsibilities below:

• Reviews and closes batch record
• Collaborates with Operations team to improve the batch record errors which includes trending analysis
• Performs batch disposition in SAP system and issues related batch disposition documentation
• Communicates to Qualified Person/Qualified Release Personnel on any information that may result in revoking of released status of any shipped material
• Discussion with Qualified Person/Qualified Release Personnel periodically related to batch disposition

Requirements:

• Diploma or Bachelor’s degree in Science/ Life Science, Pharmaceutical Science or Engineering or any other relevant field
• Minimum 1 year of applied professional work experience in quality assurance / batch record reviews in pharmaceutical manufacturing environment.
• Good knowledge and understanding of GMP and application of pharmaceutical regulatory requirements.

Reg No: R22104540

EA License no: 94C3609

We are looking for Payment Operations Senior Specialists to join our APAC Payment Operations Regional team in Singapore. 

Here’s how you’ll be contributing to the APAC Payment Operations Team

• Maintaining consistent and high level execution of recurring tasks & responsibilities within the designated domain;

• Investigating, solving and escalating any issues connected to respective domain in a timely manner;

• Acting as the first level escalation point on the cases and crisis level within own domain, and handling incidents in your area of expertise;

• Supporting stakeholders in solving complex problems related to their area of ownership and ensuring timely and relevant communication;

• Driving product and process improvement in their domain in collaboration with stakeholders;

• Coordinating product and processes related risk assessment and mitigation initiatives;

• Supporting or owning training and mentoring responsibilities of new and existing specialists.

This role will give you the opportunity to: 

• Make an Impact - You’ll help to identify and automate manual processes that complicate our customers’ lives, while increasing the efficiency of the whole operations organisation, driving us towards Mission Zero!

• Challenge Yourself - You’ll be working with teams that face complex situations. You get the chance to question the norm and drive to make things happen instead of wondering why things happened. Through that you can learn more about yourself and what you are capable of when given the right tools and mentoring.

• Inspire Teams - You’ll fuel the revolution with your ideas, knowledge, self-starter attitude, and customer insight, which you’ll use to work with product development engineers and other operational teams to help solve our customer’s problems!

• Work Globally - You’ll work closely with internal and external partners and help to figure out ways to make our customers’ lives better. We’re 5500+ Wisers with 125 nationalities located in offices from Tampa to Tokyo, and much like our product, we operate without borders across teams and locations. We get it done!

Production and Supply Chain Support

· Conduct routine and daily checks on food safety, hygiene, quality, process and general guidelines of Halal requirements in production, supply chain and logistics

· Prepare and maintain food safety, hygiene, quality and process

· Perform daily periodic site walk of whole facility

· Conduct retention samples checks

· Coordinate with microbiological laboratory for sample collection and lab reports.

· Follow-up with Procurement on investigation and corrective actions on raw material complaint / customer feedback.

Regulatory Support

· Assist in internal audits and support external audits

Import and Export Management

· Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.

Vendor Management

· Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up

Customer Management

· Provide support to customers’ request / feedback e.g. questionnaire, product specification, shelf life lab test reports.

Training

· Preparation of training materials e.g. photos, attendance sheet, assessment.

· Coordination with HODs on training schedule.

Ad-hoc Duties

· Any other duties assigned by QA manager

Requirement

· Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent.

· Required skill(s): Computer Skill, MS Excel, MS Word.

· At least 1 year(s) of working experience in the related field is required for this position.

· Relevant experience in Food & Beverage industry is an advantage.

· Bilingual in English & Mandarin to liaise with Mandarin speaking associates & employees.

Purpose: The role will be responsible for performing equipment assembly according to assembly drawings that are able to meet customers' requirements and specifications.

Key Area of Responsibilities:

· Perform basic & advanced machine electrical wiring works.

· Assemble electrical or electronic systems or support structures and install components, units, subassemblies, wiring, or assembly.

· Perform assembly per assembly drawing, Bill of Material, Electrical and Pneumatic control diagram.

· Perform alignment, test, process inspection, integration, and product release procedures.

· Inspect wiring installations, assemblies, and circuits.

· Perform reporting in shop floor control system

· To ensure quality, efficiency, and delivery performance.

· Perform periodical calibration and maintenance for assembly tools.

· Handling quality and shipment documents.

· Participate in programs for improvement.

· Practice work safety and good 5S housekeeping.

Qualification & Experiences:

· Nitec/Higher Nitec/Diploma in Mechanical Engineering/Electrical Engineering/Mechatronic Engineering or equivalent course

· Fresh graduates are welcome

· Preferably with Workplace safety & health in Metal work certification

· Knowledge on assembly drawing.

(Note: must be able to commit to 12-hour shift work)

• Manage and track the entire renewal process, coordinating and communicating customer renewal intentions with Sales, Finance and other members of the organization
• Working closely with partners and customers internally and externally, understanding contracts and the different terms and conditions aligned with each customer
• Generating and sending quotes 120 days in advance that meet the customers contractual requirements
• Engage customers in a value discussion surrounding their renewal building relationships with key stakeholders to help aid on-time renewals
• Working closely with Account Managers and Customer Success Managers on customer strategies and sales plans
• Provide information to internal and external customers regarding quotes, reinstatement's, co-termination and consolidation of contracts
• Work in a team environment to ensure the completion of assigned tasks within specified deadlines for an assigned region
• Provide information for internal management reporting
• Meet all contractual and reporting deadlines
• Perform additional duties as required

Purpose: To support in the preparation and processing of monthly routine payroll functions such as computing employees’ salary, benefits, claims and processing government related claims in a timely and accurate manner.

Key Area of Responsibilities:

· Process monthly payroll to ensure that all employees received their monthly salary on time and in the correct amount

· Administer employee-related insurance and flexible benefits scheme in accordance to insurance and HR policies

· Manage statutory claims such as NS Make-Up Pay claims, Government-Paid Leave claims, etc. in accordance with government policies

· Handle employees’ enquires relating to payroll and employee benefits

· Maintenance of employee data and proper filing of essential documents to ensure that latest employee data is available when required

· Upon request by employees, prepare employment certifications letters and supporting documents for reference checks by external parties.

· Support and participate in company continuous improvement program

Qualification & Experiences:

· Diploma / Degree in relevant discipline (E.g. Business Administration, Human Resource)

· At least 3 years of relevant experience in payroll administration and management

· Prior experience in payroll-related role, preferably using Times software, will be an added advantage

· Organised and meticulous in handling confidential information

· Able to work independently and as part of a team

· Proficient in Microsoft Office applications

· Familiarity with Singapore Employment Act and statutory guidelines (e.g. CPF, IRAS, MOM) preferred

Your Career

As a Global Sales Support Specialist, you will provide support to our Field Sales Teams with quoting of complex deals, educating on one-off quotes to order inquiries, and advising on product configuration rules. You will also support short-term marketing sales promotions while collaborating with internal business partners to ensure that deals are moving forward.  

Leveraging your passion for knowledge sharing, you will facilitate training with the Field Sales Team on Quote to Order processes and procedures guidelines, educate new hires one Salesforce and advanced quoting sessions. You will also be able to identify system gaps or improvement opportunities and escalate to proper resources for resolution.

Each team member works out of a shared mailbox and is responsible for managing Global Sales Support activities with accuracy and speed.  Requests for assistance from an Account Manager are prioritised for completion based on revenue acquisition, customer relationship building and other forms of determining timing requirements. 

The Global Sales Support Specialist resides within the Sales operations organization and fulfils a variety of key support functions to help ensure revenue attainment.  This role will report to the Global Sales Support Manager.

Your Impact

• Hardware quoting and order tracking to ensure that deals are closed efficiently and accurately
• Collaborating with cross functional teams such as Sales Operations, Sales, and Deal Desk to improve the sales process 
• Reviewing and developing new processes to improve the effectiveness of the sales organization
• Providing training and coaching to sales on the contract and quote building process

• Job location: Jalan Buroh (West area)
• Will be required to travel to other office locations located in the Central region.
• Hybrid working arrangement.
• Company Transport at multiple MRT stations.
• DKSH is a certified Great Place to Work!Ÿ

Job Responsibilities:

• Install and configure desktops, laptops, tablets (Android/iPad), printers, desk phones etc and relevant client and local applications.
• Install hardware and other peripheral components such as monitors, keyboards, printers, memory, and disk drives for users.
• Load and update specified software packages such as operating systems, word processing, spreadsheet, office productivity or other programs into designated computers.
• Provide software support to end users for issues related to windows operating system, browser, or other settings for running office productivity tools and global and local applications.
• Resolve incidents, problems, and fulfilment of requests to ensure service level agreements, targets and standards are maintained and adhered to meet customer satisfaction.
• Support for SAP (SAP GUI and Printers), Fileserver, DHCP, DNS, Active Directory, FTP/SFTP for file transfers/EDI, with escalation to internal teams or relevant vendors where required.
• Provision of user in AD, including adding and maintaining users in appropriate systems.
• Responsible for the IT-onboarding for new joiners, with the prompt provision of computer and M365 email account.
• Responsible to ensure end user computing device security is up to date and managed.
• Recommend or perform minor remedial action to correct problems.
• Prepare and perform desktop refresh deployments and implementation in accordance with IT standards/strategies/road maps.
• Responsible for maintaining an up-to-date inventory list of all IT equipment at various locations.
• Adhere to digital workplace best practices, procedures, guidelines and compliance with audits and industry standards (CSV, ICS, etc.)
• Review and recommend improvement to existing processes, facilities and IT infrastructure.
• Work collaboratively with group IT and business departments

Job Requirements:

• Strong end user computing skills (desktop hardware & operating systems, office productivity software, desktop security system management & policies)
• Knowledge in performing basic network troubleshooting.
• Knowledge of Microsoft 365, Intune MDM.
• Knowlege of ASRS will be advantageous.
• Excellent analytical and problem-solving skills.
• Good communications skills.
• Good understanding of IT service management processes.
• Experienced in supporting VIP users.
• Experienced in implementing technological improvements for increase productivity.

Other Requirements:

• Bachelor's degree in Computing/Information Technology or equivalent.
• Minimum 3 years of hands-on experience in managing Windows 10/11 environment and supporting basic network infrastructure and servers.
• Demonstrate knowledge of end user computing management platforms, tools, frameworks, standards, policies, and trends.
• Demonstrate experience in deploying and supporting end user computing environments, preferably in multinational companies and across regions.
• Demonstrate proficiencies in office productivity tools (M365 suite), Microsoft Desktop and Active Directory technologies, Ivanti, Anti-virus, ZScaler and MFA.
• ITIL and Microsoft certification will be advantageous.
• Demonstrate ability to use remote administration tools.
• IOS and Android Mobile Device Management

Mandatory Skills

Job Overview:

We are seeking a CyberArk Support Specialist to join our team. This role focuses on supporting essential credential management of our CyberArk system and assisting users with various tasks. The ideal candidate will have hands-on experience with CyberArk, a solid understanding of change management processes, and the ability to work efficiently in a shift-based environment.

Key Responsibilities:

• User Query Management: Handle and resolve user queries related to CyberArk, providing timely and accurate support.
• Credential Assistance: Assist users in obtaining credentials for access to various systems and applications as per Part B requirements.
• Verification: Thoroughly verify the details of proposed changes before implementation to ensure accuracy and compliance.
• Shift Operations: Work in a shift-based environment, including graveyard shifts, to provide 24/7 support. Perform shift handovers and ensure continuity of operations.
• Report Generation: Generate and maintain various reports related to CyberArk activities and incidents.
• Shift Work Log: Prepare and update shift work logs, documenting key activities, issues, and resolutions.
• Mundane Tasks: Assist with routine and administrative tasks as needed to support overall operations.
• Security Policies: Adhere to and enforce security policies and procedures as governed by the organization.
• Learning and Development: Continuously update knowledge of CyberArk and related technologies. Willingness to learn new skills and adapt to evolving requirements.

Qualifications:

• Experience:
  • Minimum of 1-2 years of experience with CyberArk, including handling user queries and managing credentials.
  • Proven experience in managing change management processes and verifying change details.
• Technical Skills:
  • Familiarity with CyberArk PAM (Privileged Access Management) solutions.
  • Proficiency in generating reports and managing shift operations.
• Soft Skills:
  • Strong problem-solving abilities and attention to detail.
  • Excellent communication skills and the ability to work effectively in a team.
  • Ability to work under pressure and handle multiple tasks simultaneously.

Shift:

• Must be available to work in shifts, including graveyard shifts, and provide 24/7 support as required.

Shift work is 8am – 8pm, 8pm – 8am

Quality Support, Specialist

(12 month contract)

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Primary Responsibilities:

The role will ensure and maintain high standards of quality and compliance within client’s organization.

In this role, you will be responsible for all or subset of the key responsibilities below:

• Perform laboratory system lifecycle management, including system qualification/retirement, commissioning/decommissioning, calibration and maintenance, system administration, and periodic reviews, in accordance with approved procedures and standard lead time.
• Raise Computerize Maintenance Management System (CMMS) request form to create/update/delete SAP master data related to laboratory system.
• Raise purchase request and perform orders confirmation and accrual for laboratory system lifecycle management, inventories, maintenance and repairs orders.
• Liaise with vendor to ensure contractor management documentation and assigned vendor tasks are completed within assigned lead time.
• Perform and review of Quality documents such as eshopfloor logs, eVal and etc.
• Assist in conducting laboratory investigations and ensure effective implementation of related actions within the agreed timeframe.
• Provide inputs for the development and revision of Standard Operating Procedures, Work Instructions and other GMP documents.
• Maintain proper laboratory/storage area housekeeping/5S and ensure inspection readiness.
• Execute section and Quality improvement initiatives and other special projects.
• Any other duties as assigned by reporting manager
• Provide skills training to other team members, ensuring they have the necessary knowledge and competencies to perform their duties effectively.
• Conduct troubleshooting of laboratory system lifecycle, identifying and resolving any issues that may impact the business/work efficiency.
• Assume role of Subject-Matter-Expert of laboratory system lifecycle, collaborates closely with other site and above-site functions. This includes actively participating in discussions, sharing expertise, and providing input to ensure alignment and consistency across the organization.
• Support Reporting Manager in planning of routine operations tasks to ensure completion within stipulated timeline.
• Support and respond to audit requirements and findings.
• Perform assessments of compendial updates and implement changes to Standard Operating Procedures, Work Instructions and other GMP documents.

Requirements:

• Diploma or Bachelor’s degree in Science/ Life Science, Pharmaceutical Science or Engineering or any other relevant field
• At least 3 years of relevant working experience in GMP environment with quality control laboratory experience within the pharmaceutical/chemical manufacturing.
• Competency in analytical chemistry tools such as HPLC, root cause analysis methods and tools.

Reg No: R22104540

EA License no: 94C3609

Mandatory Skills

Job Overview:

We are seeking a CyberArk Support Specialist to join our team. This role focuses on supporting essential credential management of our CyberArk system and assisting users with various tasks. The ideal candidate will have hands-on experience with CyberArk, a solid understanding of change management processes, and the ability to work efficiently in a shift-based environment.

Key Responsibilities:

• User Query Management: Handle and resolve user queries related to CyberArk, providing timely and accurate support.
• Credential Assistance: Assist users in obtaining credentials for access to various systems and applications as per Part B requirements.
• Verification: Thoroughly verify the details of proposed changes before implementation to ensure accuracy and compliance.
• Shift Operations: Work in a shift-based environment, including graveyard shifts, to provide 24/7 support. Perform shift handovers and ensure continuity of operations.
• Report Generation: Generate and maintain various reports related to CyberArk activities and incidents.
• Shift Work Log: Prepare and update shift work logs, documenting key activities, issues, and resolutions.
• Mundane Tasks: Assist with routine and administrative tasks as needed to support overall operations.
• Security Policies: Adhere to and enforce security policies and procedures as governed by the organization.
• Learning and Development: Continuously update knowledge of CyberArk and related technologies. Willingness to learn new skills and adapt to evolving requirements.

Qualifications:

• Experience:
  • Minimum of 1-2 years of experience with CyberArk, including handling user queries and managing credentials.
  • Proven experience in managing change management processes and verifying change details.
• Technical Skills:
  • Familiarity with CyberArk PAM (Privileged Access Management) solutions.
  • Proficiency in generating reports and managing shift operations.
• Soft Skills:
  • Strong problem-solving abilities and attention to detail.
  • Excellent communication skills and the ability to work effectively in a team.
  • Ability to work under pressure and handle multiple tasks simultaneously.

Shift:

• Must be available to work in shifts, including graveyard shifts, and provide 24/7 support as required.

Shift work is 8am – 8pm, 8pm – 8am

Quality Support, Associate Specialist

(12 month contract)

About the Company:

Our client is a US healthcare and a leading global biopharmaceutical company. They have a revenue of US $40.1 billion, with more than 69,000 employees across 140 countries with a heritage of more than 125 years. Our client is committed to provide patients and customers with a reliable supply of high-quality, safe, and effective medicines and vaccines. Their global supply strategy relies on manufacturing capabilities and expertise to achieve this mission

Primary Responsibilities:

The role will ensure and maintain high standards of quality and compliance within client’s organization.

In this role, you will be responsible for all or subset of the key responsibilities below:

• Perform laboratory system lifecycle management, including system qualification/retirement, commissioning/decommissioning, calibration and maintenance, system administration, and periodic reviews, in accordance with approved procedures and standard lead time.
• Raise Computerize Maintenance Management System (CMMS) request form to create/update/delete SAP master data related to laboratory system.
• Raise purchase request and perform orders confirmation and accrual for laboratory system lifecycle management, inventories, maintenance and repairs orders.
• Liaise with vendor to ensure contractor management documentation and assigned vendor tasks are completed within assigned lead time.
• Perform and review of Quality documents such as eshopfloor logs, eVal and etc.
• Assist in conducting laboratory investigations and ensure effective implementation of related actions within the agreed timeframe.
• Provide inputs for the development and revision of Standard Operating Procedures, Work Instructions and other GMP documents.
• Maintain proper laboratory/storage area housekeeping/5S and ensure inspection readiness.
• Execute section and Quality improvement initiatives and other special projects.
• Any other duties as assigned by reporting manager
• Provide skills training to other team members, ensuring they have the necessary knowledge and competencies to perform their duties effectively.
• Conduct troubleshooting of laboratory system lifecycle, identifying and resolving any issues that may impact the business/work efficiency.
• Assume role of Subject-Matter-Expert of laboratory system lifecycle, collaborates closely with other site and above-site functions. This includes actively participating in discussions, sharing expertise, and providing input to ensure alignment and consistency across the organization.
• Support Reporting Manager in planning of routine operations tasks to ensure completion within stipulated timeline.
• Support and respond to audit requirements and findings.
• Perform assessments of compendial updates and implement changes to Standard Operating Procedures, Work Instructions and other GMP documents.

Requirements:

• Diploma or Bachelor’s degree in Science/ Life Science, Pharmaceutical Science or Engineering or any other relevant field
• At least 1 year of relevant working experience in GMP environment with quality control laboratory experience within the pharmaceutical/chemical manufacturing.
• Competency in analytical chemistry tools such as HPLC, root cause analysis methods and tools.

Reg No: R22104540

EA License no: 94C3609

Your Career

As a Palo Alto Networks Specialist Cortex Systems Engineer, a Next-Gen AI-powered security operations platform, you will be the expert for the broader Cortex portfolio within our offerings. 

Your portfolio includes Cortex XSIAM (Extended Security Intelligence and Automation Management), Cortex XDR (Extended Detection and Response platform across endpoints, network and cloud), Cortex XSOAR (Security Orchestration, Automation, Response & Threat Intel Management), and Cortex Xpanse (Attack Surface Management).

The Cortex Specialist Systems Engineer is the interface between business and technology. Working closely both internally - with product and engineering to share feedback from the field, and externally - with our prospects and customers to understand their business needs and to design technical solutions that take the best advantage of the Cortex platform. With your colleagues, you will displace competing technologies and build market share - most importantly, help your client sleep at night as our product integrates to build secure digital transactions.

Your Impact

• Drive complex deals in the pre-sale stage, alongside sales engineers and sales reps

• Present to customers as our expert at all levels in the customer hierarchy from technician to manager

• Support the technical field sales engineer on POCs (proof of concept) – assist with the pre-sales process by answering technical questions, conducting POC evaluations, and working with engineering to bridge any gaps

• Work closely with product and engineering to debug and correct challenges encountered during POCs

• Training of the field sales engineers to present new features, product roadmap, new improvements, and sprint summary

• Create new demo scenarios and use cases

• Discuss complex platform architectures to prospects

• Respond effectively to RFIs/RFPs while serving as the main technical point of contact

1. Within Miltenyi Biotec’s Global Technical Support Team, you join our group of global specialists supporting Miltenyi´s various product portfolios. You provide expert-level technical support, deliver product trainings, and support products along their complete lifecycle. 
2. You provide Technical Support to worldwide colleagues (sales, support and service), distributors and customers. This includes answering inquiries, providing application support, investigating and troubleshooting technical issues. You handle complaints in collaboration with other departments. You carefully document your support activities and also collect, analyze and communicate data required for analysis of product performance. You manage and maintain our product knowledge database.
3. You occasionally provide on-site support during customer demos, instrument installations or troubleshooting. 
4. You create, manage and deliver product training in-house and in the field worldwide. 
5. You support products by working with marketing, R&D and production during all stages of the product lifecycle. 
6. You take part in global projects to develop processes, tools and to launch new products.

1. Within Miltenyi Biotec’s Global Technical Support Team, you join our group of global specialists supporting Miltenyi´s various product portfolios. You provide expert-level technical support, deliver product trainings, and support products along their complete lifecycle. 
2. You provide Technical Support to worldwide colleagues (sales, support and service), distributors and customers. This includes answering inquiries, providing application support, investigating and troubleshooting technical issues. You handle complaints in collaboration with other departments. You carefully document your support activities and also collect, analyze and communicate data required for analysis of product performance. You manage and maintain our product knowledge database.
3. You occasionally provide on-site support during customer demos, instrument installations or troubleshooting. 
4. You create, manage and deliver product training in-house and in the field worldwide. 
5. You support products by working with marketing, R&D and production during all stages of the product lifecycle. 
6. You take part in global projects to develop processes, tools and to launch new products.

Due to expansion, we are looking for:

QA Manager/QA Engineer/QA Executive/QA Technician

Job Responsibilities:

Quality Assurance

· Receiving report of incoming materials

· Control and maintain all the equipment used in the QA Department.

· Support Production Department on the process & quality issue.

· Analyze for any non-conformance arises pertaining to quality issue together with production personnel and study / evaluate the matter to prevent recurrence.

· Review and record on non-conforming products and verify corrective actions taken.

· Investigate customer complaints & raise 8D for non-conformance issue & follow up action.

· Perform Incoming, In-process and Outgoing inspection and maintain relevant records.

· Establishment of Quality Plans which are adequate to meet customer requirements.

· Analyze data to manage and monitor the continuous quality improvement plans.

ISO & Audit

· To be involved in the audit team.

· To establish & implement a quality & environment system in the company.

· To plan & prepare for customer or 3rd party audit & it’s follow up action.

· To carry out supplier audit with Purchasing Department

Training

· Identify training needs for the department.

· To train & cross train respectively QA personnel.

Reports & Others

· Identify & manage risk in the department.

· Working with other departments to establish quality requirement of raw material with suppliers.

· To generate & analyze timely reports

· And to study and review other relevant new methods, reports that improve product quality & stability for existing and/or new products.

· To undertake any other tasks and jobs as may be assigned by the management from time to time.

Authority:

· Stop production if any defects is detected.

· To stop use of instrument if out of calibration.

· Hold dispatch until all inspection have been carried out.

· To approve and release the finished good for delivery.

· To approve and release the official quality reports.

· To verify all PR for QA for use.

· Authorize all PR for purchase, subject to authority matrix

· Update any QA SOP after CAR or resulting NC issue.

Job Requirements:

· Degree in Chemistry, or Material Science preferred

· 3-5 years’ experience in similar capacity.

· Good leadership & communication skill.

· Knowledge of QC tools, concepts & methodologies will be advantages.

· Attention to detail & demonstrate good analytical skills for problem solving & analysis.

· Knowledge of ISO 9001 QMS and ISO 14001 EMS is essential but not compulsory.

*ONLY SINGAPOREANS NEED TO APPLY AS THE COMPANY HAS NO QUOTA TO EMPLOY FOREIGNERS

*SHIFT WORK ARE REQUIRED FOR THIS POSITION

Key Responsibilities:

Conduct Qualification Tests:

• Conduct qualification tests for new products, product changes, and new sources.
• Issue comprehensive test reports detailing the findings and results of qualification tests.
• Ensure all tests are performed according to established protocols and standards

Support Cost-Saving Initiatives:

• Qualify and continuously monitor vendors and internal process to ensure quality materials and components at competitive prices without compromising quality.
• Validate alternative materials and suppliers that offer cost advantages.

Localization and Supply Chain Optimization:

• Assess and qualify local suppliers to meet quality standards, reducing dependence on distant suppliers.
• Ensure consistent quality from localized suppliers through rigorous testing and qualification processes.
• Oversee the transition to local suppliers, providing technical support and guidance.

Support on Root Cause Analysis and Issue Resolution:

• Support root cause analysis for any findings or failures during qualification tests.
• Propose and implement corrective actions to address issues identified during testing.

Routine Maintenance and Troubleshooting:

• Take care of routine maintenance of all test facilities and equipment.
• Perform basic troubleshooting to ensure all testing equipment is functioning properly and efficiently.

Streamlining Testing Procedures:

• Implement comprehensive testing protocols for new and existing products.
• Optimize existing testing procedures to reduce time and resource consumption while maintaining high standards of quality assurance.
• Provide training for staff on new testing protocols and maintain thorough documentation for consistency and compliance.

5S Workplace Organization:

• Maintain a well-organized, clean, and efficient work environment in line with 5S principles.
• Promote and adhere to 5S practices to ensure safety, efficiency, and quality in the workplace.

Additional Tasks:

Willingness to take on any additional tasks assigned by the management.

Qualifications:

• Diploma or equivalent in Quality Assurance, Engineering, or a related field preferred.
• Candidates with strong hands-on experience in quality assurance, testing, laboratory, and site service will be highly considered, even without a diploma.
• Experience in service and site installation is highly valued.
• Knowledge of quality assurance methodologies, testing protocols, and experience with localization efforts.
• Problem-solving skills and attention to detail.
• Communication and collaboration skills, with the ability to work effectively in cross-functional teams.
• Good habit of maintaining a well-organized workplace according to 5S principles.
• Ability to plan, execute, and document tests effectively, with proactive management of test deviations.
• Training will be provided to ensure the successful candidate is well-equipped for the role.

Responsibilities

1. Seek and interpret inputs from across the organization to build a demand plan that will drive operational activity in line with the business objectives.

2. Manage the production plan and process operation in the plant.

3. Develop requirement plans for tollers to ensure the tolling plants is operating in line with planned requirements.

4. Manage the import and/or export of components or products to support the demand plan activities in other regions.

5. Manage inventory levels within target ranges for key materials and key locations. The aim is to have adequate material to maintain supply without increasing working capital costs to an unacceptable level.

6. Maintain understanding of short term & medium-term capacity availability and constraints. This is so that related enquiries arising from the supply, business and logistics teams can be addressed (in co-ordination with the Regional Marketing Manager/Global Business Manager) in a clear, accurate and responsive manner.

7. Respond to changes in plan in a timely manner. In addition to updating the demand plan and material movement requirements, this should also include highlighting likely impact of these changes to the business team. This is to ensure that the impact of these changes is understood across the Regional/Global teams.

8. Where required, participate in regional S&OP meetings. This will include providing reports on plans, inventory/capacity outlook, actions associated with product transitions and new product introductions. The aim is to use the meeting to communicate the demand plan and seek input and validation.

9. Collaborate with planners in one’s own region and other regions to ensure coordination of material requirements and shared global resources (such as plant capacity) and develop best practice procedures.

10. Be aware of, and support where necessary, other Supply operations within the region to ensure that Planning activities are aligned with Logistics and Procurement objectives.

11. Support Inventory and other ad-hoc reporting for both Demand and Supply Planning.

12. Support company quality and safety systems through day-to-day activities and via formal feedback mechanism.

Requirements :

• Degree / Diploma in Logistics / Supply Chain or equivalent certifications
• 5 or more years experience in logistics, material planning, or coordination roles
• SAP competency in materials managements and supply planning
• Effective interpersonal, oral, and written communication skills

Other:

• Monday to Friday: 8:30am to 5:30pm
• Transport provided
• Site Allowance
• VB provided

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START YOUR REWARDING CAREER WITH US NOW!

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Interested Candidates, Please send your Detailed Resume stating Past Employments, Including Reasons of Leaving, Current / Last Drawn and Expected Salary to: [email protected]

WE REGRET TO INFORM THAT ONLY SHORTLISTED CANDIDATES WILL BE NOTIFIED

Manfield Employment Services Pte Ltd (Lic. No: 95C2823)

Posting Personnel: Leroy Lok

EA Personnel Reg No.: R2090115

Be part of something altogether life-changing!

Find what drives you on a team with a more than 70-year history of discovery, determination, and innovation. As a global leader in high-tech filtration, separation, and purification, Pall Corporation thrives on helping our customers protect people. Our products serve a wide range of markets, so if your interests lie along the spectrum of Life Sciences to Industrial, you’ll find a rewarding role here. For the exponentially curious, Pall is a place you can thrive and amplify your impact on the world.

Pall is proud to work alongside a community of nine fellow Danaher Life Sciences companies. Together, we’re pioneering the future of science and medicine, developing products that enable researchers in the fight to save lives.

Learn about the Danaher Business System which makes everything possible.

The position is part of the Pall Singapore Operations team and will be located in Benoi, Singapore.

In this role, you will have the opportunity to:

• In the project phase to assist in installation, hook-up, start-up, qualification for all facilities equipment.
• To work closely with engineers and external vendors to resolve technical problems.
• To support daily facilities maintenance, troubleshooting, preventive, corrective maintenance, spare parts management and establishing equipment maintenance documents.

The essential requirements of the job include:

• Tertiary education in Mechanical, Mechatronics, Electrical & Electronics Engineering, or NITEC holders with > 5 years of experience.
• Must possess basic computer skills (MS Office)
• Analytical, systematic in problem solving approach, independent and a good team player.
• Experience in maintaining CDA, Chiller system, Chemical Supply System, UPW/DIW, wastewater treatment plant, ACMV, fire protection system, AHU/MAU & cleanroom.

It would be a plus if you also possess previous experience in:

• Working experience in Cleanroom environment will be an advantage.
• Working experience in Chemical environment will be an advantage.