We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands by performing these tasks:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Improve client’s experience by driving optimal and appropriate product adoption. Manage a portfolio (book of clients) of SMB clients with responsibility for growing revenue.
• When within scope and area of knowledge, provide pre and post-sales assistance for all applicable products.
• Become an expert on client’s Advertising solutions and ability to identify trends and solve problems.
• Providing vital product insights, feedback and revenue trends, from their own experience using the Products and sharing the feedback from the Advertisers.
• Champion and produce success stories for advertisers who have had success in growing their business by using the products. Use a variety of tools to be able to properly communicate and drive Advertiser’s business to success.
• Perform other duties and responsibilities that may be assigned to you by the management within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least Bachelor's Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Strong time management skills and motivation to exceed expectations.
• Business development, sales account management or consultative selling experience is a plus.
• Excellent communication skills: verbal, written, listening skills.
• Self-starter who can meet deadlines and enjoys working in a competitive inside sales environment, comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and the language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Astek is proposing an opportunity for Application Specialist (Trading and Supply Chain) to support our project based in Singapore.

Responsibilities

· Provide application production support for Supply Chain and Trade Finance applications within Asia Pacific (Singapore, Hongkong and India).

· Responsible in supporting a full range of applications and to ensure a stable and resilient production environment for the business and operations.

· Provide support among the users, management team, and other stakeholders and troubleshoot and diagnose functional and technical issues in the production environment

· Perform and coordinate regular patching maintenance activities and sanity test.

· Release deployment with respect of change process and standardize deployment steps.

· Document operation procedures, contribute to knowledge base and cross train other team members to build up functional and technical expertise.

Requirements

· Bachelor’s Degree in Computer Science or any IT related degree.

· At least 5 years of work experience in IT and application support preferably in Supply Chain and Trade Finance applications.

· Demonstrate a combination of technical and functional skills together will excellent communication and interpersonal skills.

· Experience with various technologies such as Firewalls, AVI Load Balancer, Web Servers, Reverse Proxy (Apache), Single-Sign-On, Websphere, JBOSS, Tomcat, Tibco, Oracle database, MS SQL, SSRS, Java, OpenAPI, Linux, Windows, CFT, SFTP, MQ series, Autosys, Geneos, Dynatrace, Jenkins, etc.

· ITSM tool: ServiceNow

· A good level of understanding of infrastructure concepts: System/Network/Application Architecture Diagrams, Virtualization, Physical / Virtual Servers, Networks, Storage, Security

· Able to understand Security Practices and Cryptography, eg. CAs and PKI, Keys and Certificates, SSL/TLS, PGP etc

· Database performance & SQL tuning experience is a plus.

· Experience with release and patch deployment, hands on experience of IBM WebSphere deployment is an advantage.

· Flexible to work in shift, weekend or public holiday and on-call support.

Our client is an established bank in the global market. We are looking for suitable candidates to join them as a Senior Software Support Specialist

Job Description

• Undertake the necessary Requirement analysis independently for all change requests and enhancements
• Design the application, data-model, customizations and dashboard visualizations.
• Responsible for development and troubleshooting on Tableau applications.
• Perform source data profiling and analysis.
• Ensure end-to-end deployment using CICD pipelines for automated deployments
• Fine tune applications and systems for high performance and higher volume throughput.
• Participate in Agile Sprints and perform the necessary tasks like estimation, backlog refinement, scrum calls and sprint demo.
• Good communication skills necessary to engage with clients and the rest of the dev team effectively

Requirements

• Strong hands-on experience in Tableau – scripting and report development. Extensive knowledge about Tableau Architecture
• Strong knowledge in SQL (Oracle, Sybase)
• Background in data warehouse design (e.g. dimensional modeling) and data mining.
• Knowledge of development of Tableau dashboards integrating data from Hadoop ecosystem is preferable.
• Familiar with installation, configuration and tuning of server parameters.
• Knowledge of performance tuning measures and caching on Tableau
• Knowledge of any other BI tool/ETL tool will be advantageous.
• Project management skills- Ability to drive projects end-to-end
• Experience building intuitive and actionable dashboards and data visualizations that drive business decisions.

Interested candidates may apply through the application system. We regret to inform only shortlisted candidates will be notified.

EA License No. 01C4394 • RCB No. 200007268E •Derrick Tiew Yong Han EA Registration No. R1877971

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.

Roles & Responsibilities:

The Emergency Veterinarian

• Be a part of a caring and passionate ECC team.
• Work only 3 shifts a week and achieve the good work life
• balance.
• Enjoy the benefits of working alongside specialists with ability to transfer cases to specialist services.
• Deliver the highest level of veterinary care during the emergency shift including management of ICU patients.
• Performing complete diagnostic workups not limited to radiography, AFAST, TFAST, clinical pathology and developing thorough treatment plans.
• Address and resolve client concerns arising from the medical care of their pet/s.
• Demonstrate good teamwork with clinic team, peers, and hospital managers.
• Practise high level of veterinary medicine including medical, surgical, communication and leadership skills.
• Perform emergency surgeries if needed with appropriate anaesthesia, monitoring, and pain management.
• Charge for services rendered and products/prescriptions dispensed.
• Constantly strives to enhance the quality and efficiency of care provided in the emergency and critical care department.
• Other assigned duties.

Requirements:

• Doctor of Veterinary Medicine (DVM/VMD) or equivalent degree required.
• Singapore veterinary license in good standing or eligibility for Singapore vet licensure
• Minimum of five years relevant professional veterinarian experience in a veterinary clinic
• Team player
• Ability to multi-task and be responsive in a fast paced work environment.

Interested parties, please email your updated CV to [email protected] and indicate job title - MyCareersFuture.

Only shortlisted applicants will be contacted.

Job Description

1) To work with website developers and e-commerce sales team to enhance the current user experience on our websites;

2) Explore and learn the latest front end technologies and standards to ensure we are always using the best techniques possible on our e-commerce sites

3) Performing UX/ UI Analytics on our current websites

4) Evaluate and deploy required UI/UX development tools to enhance our e-commerce sites

5) Troubleshoot current websites for issues

6) Explore various secured payment gateways

7) Explore applications that will improve the security of the websites

8) Ensure applications performance (responsiveness), intuitiveness and friendliness on our e-commerce sites

9) Any other roles/ functions relating to improving our current e-commerce sites

Job Requirements

1) Possess an advanced knowledge of web and mobile UX/UI

2) At least 1 year experience in UX Optimisation relating to e-commerce websites

3) Advance knowledge in software/ application development and deployment

4) Great individual performer as well as contributor in a team

5) Self-motivated and work well under pressure

Detailed oriented and with an analytical mind

Your new company

This is a globally renowned technology firm that specialises in providing cloud computing technology.

Your new role

• Use internal and external sourcing tools and search logic to generate and engage candidate populations and ensure high quality hiring.
• Execute prescreens that confirm candidate motivation, compensation expectations, skill level and availability, while explaining the interview process and adhering to pre-closing and pipeline requirements.
• Ensure the right information about a candidate is delivered to the right audience at the right time.
• Ensure each sourcing project has measures of success.

What you'll need to succeed

• Relevant experience in a delivery role/candidate sourcing role
• Ability to work with minimal guidance to generate and deliver qualified candidates
• Excellent verbal and communication skills

What you'll get in return

• An exciting opportunity to join a multinational organisation.
• Competitive remuneration package and benefits.

What you need to do now

If you’re interested in this role, click ‘apply now’ to forward an up-to-date copy of your CV, or call Shabnam at Hays on +65 60271964 or email [email protected] for a confidential discussion.

Referrals are welcome.

Registration ID No. R1873584 | EA License number: 07C3924 | Company Registration No. 200609504D

We, at RegASK are a high growth global RegTech company leveraging technology and a worldwide network of experts to revolutionize regulatory intelligence, focused on serving the LifeSciences (MedTech, CROs, Pharma) and FMCG industries (Food, Personal Care). The RegASK team is highly diverse with more than 10 nationalities across 3 continents, entrepreneurial and very agile, enjoying the benefits of working across industries and around the world. RegASK completed its series A funding round in December 2022 and is currently recruiting highly motivated talent to expand its team and support its ambitious growth plans.

RegASK is an international, diverse and rewarding place to work. If you are a builder, highly autonomous in your working style, and eager to problem solve, we would love to hear from you.

RegASK is part of Sprim Global Investments portfolio, a group of 500+ people in 19 offices across 6 continents, dedicated to finding solutions, discovering innovations, and implementing new ideas to deliver better health.

THE POSITION

Title:

Data Visualization Specialist

We are seeking a highly skilled Data Visualization Specialist to join our team. As a Data Visualization Specialist, you will be responsible for translating data and insights into compelling visual narratives that drive informed decision-making. You will work closely with our data analysts, data scientists, engineers, and other stakeholders to create impactful data visualizations that deliver valuable insights.

Key Responsibilities:

• Data Analysis: Collaborate with data analysts, data scientists, and subject matter experts to understand the data and the insights that need to be conveyed through visualizations.
• Design: Develop visually engaging and user-friendly data visualizations that are tailored to the target audience and objectives.
• Tool Selection: Choose appropriate data visualization tools and technologies based on the nature of the data and the desired output (e.g., charts, graphs, dashboards).
• Data Preparation: Clean, preprocess, and format data to make it suitable for visualization. This may involve data analysis, cleaning, transformation, and integration.
• Visualization Development: Create dynamic, interactive and static data visualizations using Power BI and Python (Matplotlib, Seaborn). Other tools like Tableau or D3.js are bonus, and might be used in the future.
• Interactivity: Implement interactive features in visualizations, allowing users to explore data, filter information, and gain deeper insights.
• Testing and Validation: Ensure the accuracy, functionality, and performance of data visualizations through testing and validation processes.
• Optimization: Optimize data visualizations for performance, responsiveness, and scalability, especially when dealing with large datasets.
• Feedback and Iteration: Gather feedback from stakeholders and end-users and make necessary improvements to enhance the effectiveness of visualizations.
• Documentation: Document the data visualization process, including data sources, methodologies, design decisions, and best practices.

Requirements:

• Bachelor's degree in Data Science, Statistics, Mathematics, Computer Science, or related field. Master's degree is a plus.
• Proven experience (3+ years) in a data-oriented position (such as a Data Analyst or Data Engineer), preferably in a data-rich environment.
• Demonstrable proficiency in data manipulation and analysis tools such as SQL, Python, R, or similar.
• Good understanding of SQL and NoSQL databases.
• Practical hands-on experience with data visualization tool Power BI.
• Strong analytical skills and the ability to extract meaningful insights from complex data sets.
• Solid understanding of statistical concepts and methodologies.
• Excellent communication skills to convey findings and recommendations to both technical and non-technical stakeholders.
• Attention to detail and ability to work with large datasets.
• Problem-solving mindset with the ability to develop creative solutions to data challenges.

How to Apply:

If you are excited about this opportunity and believe you have the skills and qualifications to excel as our Data Visualization Specialist, please submit your resume accordingly.

We appreciate all applications, but only selected candidates will be contacted for an interview.

Thank you for considering joining the RegASK team. We look forward to reviewing your application!

about the company
Our client is a Corporate Bank that drives innovation and fosters growth through strategic solutions.

about the role

• Preparing and assisting on timely submissions of the regulatory reports to MAS such as MAS610 and MAS649
• Staying up to date with MAS Regulation change and/or criteria and updating them to the relevant stakeholders
• Participating in projects relating to MAS610 when required.
• Liaising with regulators and internal stakeholders on regulatory reporting matters

skills and experience required

• Minimum Degree in Accountancy or Finance
• At least 5 years of experience with regulatory reporting (MAS 610 / MAS 649) within a Financial Institution
• Good communications and interpersonal skills

If you would like to find out more about this role, please feel free to reach out to Melissa Ng at https://www.linkedin.com/in/qihuii/ for a private and confidential chat.

EA: 94C3609 | R22105034

Maintenance Engineer (Physical Surveillance)

A leading IT solutions provider is expanding and looking for a maintenance engineer to join their ranks. Here are the details!

Your Role

• Responsible for system functionalities and ensuring it is up and running at all times
• Provide maintenance and troubleshooting issues related to security system, server and network
• Working as a team to support daily operations
• Collate reports and checklist for projects for billing purpose
• Co-ordinate with sub-contractors for on-site matters

The ideal candidate

• ITE/Diploma in Engineering/IT/Electrical disciplines
• 2-5 years of working experience in the maintenance field specifically in physical surveillance
• Hands-on experience in CCTV/Access control systems
• Ability to be on stand-by basis 24/7 on a rostered schedule
• Singaporeans preferred due to nature of the scope

What you'll get in return

• $58,000 - $65,000 per annum
• Exciting career growth
• Good career opportunities and exposure

What you need to do now

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV to [email protected] for a private and confidential discussion and also for us to discuss other potential and future opportunities that may align with what you are looking for in the market.

At Hays, we value diversity and are passionate about placing people in a role where they can flourish and succeed. We actively encourage people from diverse backgrounds to apply.

EA Reg Number: R22107188

EA Licence Number: 07C3924

Company Registration No: 200609504D

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Tanglin Mission

Tanglin Trust School Singapore has a long tradition of providing British-based learning with an international perspective. At Tanglin we strive to make every individual feel valued, happy and successful. Responsibility, enthusiasm and participation are actively encouraged and integrity is prized. Working together in a safe, caring yet stimulating environment, we set high expectations whilst offering strong support, resulting in a community of lifelong learners who can contribute with confidence to our world.

Our Vision

We aspire to be the best school in the world with a dynamic learning community which nurtures and inspires every individual to be the best they can be. Our core values of Respect, Responsibility and Purpose are at the heart of everything we do across the school.

The Role

We are seeking to employ a suitably qualified and experienced Physical Education teacher to join a dedicated team of professionals in the Junior School. The successful candidate will be required to teach Junior Physical Education (ages 7-11) and contribute to the extensive after-school CoCurricular programme. Our hard working teachers demonstrate a willingness to go above and beyond and the ability to work collaboratively as part of a team.

Key Responsibilities

Teaching & Learning

• Manage an effective, orderly and safe learning environment.
• Review already formulated medium term planning for Year 3 to 6 as appropriate.
• Support the termly curriculum for each year group in the Junior School.
• Support the competitive teams and CCAs for each year group in the Junior School.
• Deliver the curriculum to assigned classes in accordance with the School’s timetable.
• Differentiate delivery according to the abilities and learning strategies of individual students.

Planning & Development

• Contribute to the planning and implementation of curricular and co-curricular initiatives according to the school’s calendar.
• Contribute to individual and team tasks and targets for the Junior School Improvement Plan (SIP) and the School’s Self Evaluation Form (SEF).
• Assist the Junior Head of PE to liaise with Heads of PE in Infants and Seniors to develop continuity and progression in the specialist subject across key stages.
• Develop cross-curricular links and provide opportunities for students to develop and apply their PE skills, including events and competitions in Singapore and overseas.
• Make a positive contribution to the development of the Junior School.
• Attend relevant professional development sessions to enhance ongoing professional skills and knowledge.

Assessment, Recording & Reporting

• Keep detailed records of plans, and of achievements of individual students; developing, in conjunction with the year group, standardised forms of assessment and record keeping.
• Report to parents in accordance with the school’s reporting policy as laid down in the Staff Handbook.

Communication & Liaison

• Liaise with relevant members of the Personalised Learning Team to ensure that all individual student needs are understood, planned for and met.
• Collaborate effectively with the STLA support staff within the department.
• Attend and contribute to meetings of a professional nature as and when required.
• Contribute to the strengthening of the parent-teacher partnership in individual and whole school initiatives as and when required.

Pastoral & Co-Curriculum

• Follow the school’s policies and procedures with regard to discipline and behaviour, daily routines, duties, home learning, leave of absence, and visits, as laid down in the Staff Handbook.
• Fulfill supervision roles during lunches and break times.
• Participate in Co-Curricular Activities (CCAs) across the school at a level to be agreed with the Head of Junior School.
• Embrace and lead on the school’s commitment to creating a diverse and inclusive environment.
• Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.

Tanglin Trust School believes that each employee makes a valuable and significant contribution to our success and that contributions should not be limited to the assigned responsibilities below. This job description is designed to outline primary responsibilities but not limit the employee, nor Tanglin Trust School, to only the duties identified. It is the expectation of the School that each employee will offer his/her services wherever and whenever necessary to ensure the success of our organisation.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. The successful candidate will be required to provide an Enhanced DBS disclosure certificate, or equivalent.

Job Title: QA Executive (ID8104)

Location: Lakeside

Working Hour: 5.5 days work (Alternate Saturday)

Monday – Friday 9am-6pm

Satursay 9am-1pm

Salary: $2600 - $3000

Job Description:

• Conduct process verification and validation exercise (i.e. SOP/ Machinery/ CCP verification, new product launch process observation, machinery cleanliness check via ATP swab, weighing scale verification, monthly facilities check, mock recall exercise, FG shelf-life verification and to put in records).

• Perform daily periodic walk-around of production, warehouse area to ensure compliance to in-house GMP, GMP and GWP, FG specifications and SOP.

• Conduct monthly checks and data analysis on retention samples to evaluate product stability.

• Coordinate with microbiological laboratory for sample collection and lab reports.

• Collect information and data to conduct trend analysis.

• Participate in trials and follow up on required information.

• Supervise and ensure the handling and processing operations are in accordance with the general guidelines of Halal food within the premises.

• Conduct periodic checks on delivery trucks’ pre-cool and supply chain temperature to ensure cold chain management and follow up with drivers and vendors for corrective actions.

• Conduct random checks on incoming raw material to ensure product wholesomeness, free of foreign material and defects etc.

• Follow-up with Procurement on investigation and corrective actions on raw material complaint / feedbacks.

• Prepare and maintain raw material specifications, in-house process procedures and documentation (checklists, microbial test report, COA, complaint log, vendor evaluation form, calibration report, traceability invoices / production planning / certificate etc.).

• Ensure quality and food safety standards of FG are maintained through scheduled lab test, sensory evaluation and conduct process checks.

Regulatory Support

• Assist in internal audit.

• Support external customer and regulatory audits i.e. FSSC 22000, 3rd party supplier assessment.

Import and Export Management

• Prepare and liaise with warehouse team on export procedures e.g. placement of temperature data logger device.

Vendor Management

• Perform basic troubleshoot and liaise with external vendors for routine servicing and issue follow up e.g. pest control, cleaning chemicals, weighing scale, metal detector, microbiological laboratory.

Customer Management

• Provide support to customers’ request e.g. questionnaire, product specification, shelf life lab test reports.

• Assist in investigation and follow up with investigation report.

Training

• Preparation of training materials e.g. photos, attendance sheet, assessment.

• Coordination with HODs on training schedule.

• Conduct training

Ad-hoc Duties

• Any other duties assigned by QA manager

Requirement:

• Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma, Food & Beverage Services Management, Food Technology/Nutrition/Dietetics or equivalent.

• Required skill(s): Computer Skill, MS Excel, MS Word.

• At least 1 year(s) of working experience in the related field is required for this position.

• Relevant experience in Food & Beverage industry is an advantage.

• Bilingual in English & Mandarin [to liaise with Mandarin speaking associates & employees

Responsibilities:

• Technology Service Design - This role works closely, in a 24/7 operations and coordinating fraud intelligence and taking swift actions on accounts that had been or might be used for fraudulent activities
• Assist with developing and implementing Fraud Risk Management Framework and all associated policies and procedures (including risk metrics/ monitors)
• Ensure they are effectively embedded Follow up and analyze abnormal transactions activity on customers' account.
• Manage customer's expectation and explain to customer on suspected scam activities.
• Coordinate and support detection, investigation and mitigation.
• Understand when to escalate events and to whom
• Be responsible for incident triage, response and escalation
• Be responsible for both reactive and proactive security investigations
• Assist in statistics collation on the various scams reported to the organisation to submit for monthly management reporting and any others task and assignment by the line manager & management

Requirement:

• Has strong analytical skill and well verse in Microsoft Office
• Willingness to learn on the job

Shift timing

• 4pm - 1am
• 12am - 9am
• *Night shift allowance are included

The Financial Solutions Knowledge Group (FSKG) insures the training for all Bloomberg salesforce and user support worldwide. The team strategizes together with senior management in order to design, organize, schedule and execute trainings so that our clients can be served in the best possible way by the most knowledgeable representatives.

Our Team:

We train, mentor, and support new hires and experienced reps in Bloomberg Customer and Technical Support teams.

First impressions can make or break a client's perception of an organization. This is why our Bloomberg Customer Support team is about more than just handling inbound phone calls - it's about building a journey for our clients and connecting them to people who keep their businesses alive.

Bloomberg’s Technical Support team is responsible for deploying and supporting Bloomberg’s variety of products and services. The team requires the best in technical troubleshooting and project management.

What’s The Role?

Our team is looking for a hardworking and technically motivated Customer Support Training Specialist to join the team at the Singapore office. As part of the Training team, you'll be responsible for all matters related to developing/maintaining skills and knowledge vital to the success of our Customer Support employees. From the day they join Bloomberg you will help them build technical knowledge to help foster their careers across our firm. Your involvement starts from the design and development of the relevant materials, which will be suitable for either instructor-led, e-learning, or self-directed learning activities. You will consistently link the training to business performance and ensure that your solutions are effective, scalable globally and aligned with our department priorities. In addition, you will play a crucial role in shaping the development and roll-out of new initiatives and enhancements from their early stages through to implementation. You are a self-starter who is comfortable working independently, whilst collaborating closely with a team.

We'll Trust You To:

• Train, mentor, and lead new hires in both the Customer Support and the Technical Support teams
• Plan, design and implement effective advanced trainings and workshops deliberately tailored to our department’s needs, - incorporating industry and market trends
• Deliver classroom, blended, and virtual programs
• Use training related software packages
• Conduct regular needs analysis to establish knowledge gaps and future training needs
• Collect training feedback and measure training success and business impact
• Spearhead incorporation of new workflows and tasks and contribute expertise on department processes and workflows, whilst constantly looking for improvement opportunities
• Establish strong global relationships and work collaboratively with the FSKG team to create standard methodologies and build meaningful trainings
• Be an epic colleague - communicate and work closely with stakeholders such as Business Leaders, SMEs, Strategy and Analytics Team and Engineering on a cross-regional basis
• Be flexible to department needs, able to adapt to changing priorities and conditions and be detail oriented for projects or research as required

You'll Need To Have:

• Demonstrated experience of Bloomberg's Terminal software and its installation processes
• At least 1 year of experience in a technical troubleshooting, implementation, or customer support role
• Demonstrated knowledge of customer support workflow, private IP network and/or FIX connectivity
• A dynamic approach and real passion for delivery of training with a relentless desire for continued learning
• Strong customer focus and technical aptitude with an outstanding level of customer service
• Strong project management, presentation and communication skills (both verbally and in writing)
• Attention to detail with excellent prioritization and time management skills
• A talent for managing without authority, influencing up and networking
• Ability to learn new technologies and workflows quickly and adapt to ever changing work demands with a desire to expand your technological expertise
• Demonstrated continuous career growth within an organisation
• Fluency in both written and spoken English
• Bachelor’s degree or degree-equivalent qualifications

We'd Love To See:

• Experience in training facilitation (in-person and virtual), design and training related qualifications
• Experience motivating others and a track record of leading by example
• Your innovation in enhancing training materials and facilitation and a constant drive for process and workflow improvement
• Strong Microsoft Office skills
• Proficiency in a content authoring tool, preferably Articulate 360
• CompTIA (A+ or Network+) or similar qualification

If this sounds like you:

Apply if you think we're a good match. We'll get in touch to let you know what the next steps are, but in the meantime feel free to have a look at this: https://www.bloomberg.com/professional

Why Bloomberg?

We’re individuals with diverse backgrounds, talents, and experiences who take on big challenges and create even bigger impact through our work. We’re interested in what makes you you, and how we can create opportunities for you to channel your unique, personal energy and grow to your fullest potential.

Learn more about our office and benefits:

Singapore | www.bloomberg.com/singapore

Bloomberg is an equal opportunity employer and we value diversity at our company. We do not discriminate on the basis of age, ancestry, color, gender identity or expression, genetic predisposition or carrier status, marital status, national or ethnic origin, race, religion or belief, sex, sexual orientation, sexual and other reproductive health decisions, parental or caring status, physical or mental disability, pregnancy or maternity/parental leave, protected veteran status, status as a victim of domestic violence, or any other classification protected by applicable law.

Bloomberg provides reasonable adjustment/accommodation to qualified individuals with disabilities. Please tell us if you require a reasonable adjustment/accommodation to apply for a job or to perform your job. Examples of reasonable adjustment/accommodation include but are not limited to making a change to the application process or work procedures, providing documents in an alternate format, using a sign language interpreter, or using specialized equipment. If you would prefer to discuss this confidentially, please email [email protected] (Americas), [email protected] (Europe, the Middle East and Africa), or [email protected] (Asia-Pacific), based on the region you are submitting an application for

• Monitor quality control activities to align with the production schedule, examining incoming, in-process, and outgoing products/shipments to ensure compliance with quality standards.
• Execute customized Quality Plans for individual customers and recommends solutions to address quality queries, customer complaints and audit requirements.
• Conduct tasks related to designing documentation guidelines and templates, while also delivering training on quality-related aspects.

Requirements:

• Diploma and above
• At least 3 years of relevant working experience

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

About TDS

TDS Engr Solutions Pte Ltd, where innovation converges with engineering excellence. We take pride in being your leading provider of cutting-edge software solutions, specializing in Engineering Drafting, Building Information Modeling (BIM), and Project Management. What sets us apart is our commitment to enhancing industry-standard platforms. TDS Engr Solutions offers powerful plugins that elevate Autodesk products and AVEVA E3D to new heights.

Key Highlights:

1. Engineering Software Specialization:

- TDS Engr Solutions is dedicated to advancing the capabilities of engineers. Our specialization in engineering software encompasses a comprehensive suite of tools for drafting, BIM, and project management.

2. Enhanced Autodesk Integration:

- Our innovative plugins are crafted to seamlessly integrate with Autodesk products, enhancing their functionalities and providing engineers with additional tools to optimize their workflows. From AutoCAD to Revit, our plugins bring added value to your Autodesk experience.

3. **AVEVA E3D Optimization:**

- TDS Engr Solutions is proud to offer plugins that elevate the performance of AVEVA E3D, a leading solution in the plant design and engineering space. Unlock new possibilities and efficiencies with our tailored enhancements.

4. **Customized Solutions for Industry Leaders:**

- TDS Engr Solutions collaborates with industry leaders, tailoring our plugins to meet the specific needs of engineers and designers relying on Autodesk and AVEVA E3D platforms.

5. **Continuous Innovation:**

- Innovation is at the core of TDS Engr Solutions. Our team is committed to staying at the forefront of technological advancements, ensuring our plugins evolve alongside the ever-changing landscape of engineering software.

**Why Choose TDS Engr Solutions Pte Ltd:**

- **Proven Expertise:** Benefit from our proven expertise in engineering software, with a focus on enhancing industry-standard platforms.

- **Seamless Integration:** Our plugins seamlessly integrate into Autodesk products and AVEVA E3D, providing engineers with a hassle-free and enhanced user experience.

- **Industry Collaboration:** TDS Engr Solutions actively collaborates with industry leaders to understand evolving needs, ensuring our plugins remain at the forefront of innovation.

As you navigate the complexities of modern engineering, TDS Engr Solutions invites you to explore the enhanced capabilities our plugins bring to Autodesk and AVEVA E3D. Empower your designs, streamline your processes, and drive efficiency with TDS Engr Solutions. Thank you for considering us as your preferred partner in advanced engineering software solutions.

Job Overview:

We are seeking a dynamic and results-driven Telephone Marketing and Coordination Specialist to join our team. The ideal candidate will be responsible for promoting our products or services over the phone, establishing and maintaining relationships with potential customers, and coordinating various aspects of marketing campaigns. In addition to telephone marketing responsibilities, this role involves coordinating ongoing projects. This role requires excellent communication skills, a persuasive demeanor, and the ability to multitask effectively.

Key Responsibilities:

1. Outbound Calling: Conduct outbound calls to potential customers to introduce our products or services.
   Clearly and compellingly articulate product or service features and benefits.
   Generate leads and schedule appointments for further discussions or demonstrations.
   
2. Lead Follow-Up: Implement effective follow-up to convert leads into sales opportunities.
   Maintain a comprehensive database of contacts and update customer information regularly.
   Provide information on promotions, new products, and company updates to existing and potential customers.
   
3. Customer Relationship Management: Build and nurture relationships with customers through regular communication.
   Address customer inquiries, concerns, and feedback promptly and professionally.
   Ensure customer satisfaction and identify opportunities for upselling or cross-selling.
   
4. Coordination and Collaboration:
   Coordinate with sales representatives to ensure a seamless transition of leads.
   Assis strategies. Assist in meeting management and document flow in ongoing projects.
   
   Qualifications:

• Proven experience in telephone marketing, telemarketing, or a related field.
• Excellent communication and interpersonal skills.
• Ability to handle objections and rejection positively.
• Strong organizational and multitasking abilities.
• Familiarity with customer relationship management (CRM) software.
• Results-oriented and target-driven mindset.

Education and Experience:

• GCE 'O' Levels, ITE certificates , Diploma
• Previous experience in telephone marketing, sales, or customer service is an asset.

Benefits:

• Competitive salary with performance-based bonuses.
• Professional development opportunities.
• Dynamic and collaborative work environment.

If you are passionate about marketing, enjoy engaging with people over the phone, and have a proven track record of driving results, we invite you to apply for this exciting opportunity. Join our team and contribute to the success of our company!