Responsibilities:

• Work with stakeholders to ensure the QMS is accurate and adhere to in relation to New Products, Prototype, or first few pilot machines, especially for AP (Advance Packaging) areas.
• Responsible for reviewing product BOM structure and drawings, process flow charts of entire supply chain from vendor to post shipment servicing, design reviews and validation plans.
• Manage first article inspection (FAI), and closely monitor parts quality at initial lots, before released for mass production.
• Works with production and engineering to develop an effective measurement metrology (MSOP), improve in-process inspection and measurement, be it at part level, module level or machine level. Get the whole list of part MSOP ready before hand over to mass production team.
• Assure acceptance and methodologies are fully documented with appropriate test coverage, such that product inspection / validation / testing is properly performed, including develop, maintain and revise validation / test requirements.
• Actively participating in design reviews activities and provide input for new product development.
• Develop PPAP, incoming control plan for critical purchasing parts that are “Critical to Quality CTQ” and “Critical to Function CTF”, by ensuring form, fit, function and cosmetic requirement in part, module, and machine level.
• Actively use 3P principles (Protect, Prevent, Predict) to drive for root cause analysis and CAPA using tools such as 8D, 5Why, FTA, MBPS, etc. Prepare lesson learnt to cascade to other relevant products and be the owner of centralized product QE and/or customer QE.
• Work closely with internal customers to ensure production reject DPPM and cycle time is at satisfactory level.
• Work closely with Field Service Team to collect field feedback. For customer complaints, facilitate related stakeholders to output the Root Cause, Corrective Actions and Preventive Actions.
• Apply statistical method for data analysis with tool like Minitab.
• Responsible to ensure zero customer complaint from NPI/Pilot builds, and be the focal person in driving problem solving end-to-end.
• Upkeep quality KPI such as total customer detractor rate (TCDR), opportunity cost (eOPR), scrap cost etc in accordance to organization metric especially for AP Advance Packaging areas.

Requirements:

• Candidate must possess at least a Bachelor's Degree in Mechanical/Electronic/Manufacturing Engineering or equivalent.
• At least 3-5 year(s) of working experience with direct involvement in manufacturing and product development setting in the semiconductor equipment maker industry.
• Possess good and effective communication skill with all levels with the organization, supplier and customers.
• Able to implement and carry-out improvement opportunities to identify profits and increase productivity.
• Strong technical knowledge, hands on with product, process.
• Experienced in the application of quality tools essential to new product development such as DFMEA, PFMEA and Quality Control Plans, end-to-end yield, panther chart, 8D, Six Sigma, DMAIC etc.
• Hands on using statistical analysis and tool such as Minitab etc.
• Effectively bilingual

Job description

Our client, a leading and established company in Singapore, is expanding. Join them in this exciting journey as a:

Administrative Specialist

Responsibilities:

1. Lease Document

• Responsible for management of leases which includes preparation and checking lease document, ensuring that the lease document are signed and returned promptly via docusign, monitoring the payment as required in accordance to lease document
• Stamping of lease document
• Updating Tenancy Schedule
• Updating lease status report

2. JTC and IRAS

• Submission of sublet application to JTC, monitoring the status of the sublet application
• Liaising with JTC on land rent revision notices
• Liaising with IRAS on property tax revision notices

3. S/4 Hana - SAP

• Input/create lease contract in S/4 Hana and submission to the relevant approver to activate/unlock contract
• Input/create sublet contract in S/4 Hana and submission to the relevant approver to activate/unlock contract
• Maintenance of Contact Persons in SAP and rental objects
• Liaising with Finance to ensure that the monthly rental invoices are promptly sent to the tenants
• Generate Ad Hoc Billing and reconcile invoices on timely basis
• Maintenance of reports in S/4 Hana
• Maintenance of Vendor Invoice Management system

4. Arrears Management

• Generate Ageing Reports for internal Credit Control Committee (CCC) reporting and generate reminder letters to tenants in arrears

5. Miscellaneous

• Perform ACRA searches and reconciliation of invoices

*Requirements*

• At least 2 years of relevant experience in handling the following areas:

1. ACRA searches and reconciliation of invoices (strongly preferred)

2. Liason with JTC and IRAS (strongly preferred)

3. SAP S/4 HANA (Data Entry Purposes) (must have)

4. Handling lease documents (must have)

Additional Information

1. Job Types: Full-time, Contract

2. Pay: To be disclosed upon interview

3. Benefits:

• Annual leave
• Parental leave
• Professional development

4. Schedule:

• Monday to Friday

5. Supplemental pay types:

• 1 month bonus salary upon successful completion of 12 months contract
• Monthly Salary: $4,000 - $5,000

6. Work Location: In person

**Candidates without the pre requisite requirements will not be considered. Please read through the Requirements section carefully.**

Are you ready for a challenging and exciting endeavour that will require the investment of a lot of hard work, dedication and all your experience? Are you ready to bring your skills and competencies to support the establishment and enhancement of our client’s business? If yes, you might be exactly the new team member they are looking for!

Please submit your updated and comprehensive CV to [email protected] for a P&C discussion. Your CV should be updated and in MS WORD FORMAT ONLY (NOT PDF) with full career details, stating current or last drawn salary with full breakdown such as base, incentives, AWS, etc. and expected salary, contact details, educational qualifications, working experiences, reasons for leaving each past employment(s) and availability date.

For quicker processing, please indicate the position applied for on the subject header. We regret to inform that only shortlisted candidates will be notified. However, if you are not selected, we will explore other positions for you, in the near future. All applications will be treated with the strictest confidence.

What our client offers

Our client offers an attractive remuneration package, a fast-paced and exciting working environment and provide challenging opportunities for career advancement. They care about their employees. They are not just an employer. They are a Team. They do not just offer you a job, they offer you a career. By joining their team, you will find strong purpose and deep meaning in everything you do. You will have the chance to make a real difference for customers, working alongside a passionate team of like-minded colleagues, while building your knowledge/skills and developing your career in a fun, dynamic and fast-growing organization.

Our client advocates fair employment practices, recruit talents based on merit and fit with their corporate values and complies with the Tripartite Guidelines on Fair Employment Practices (TGFEP), including the prevailing guidelines on recruitment. They are committed to achieving diversity and creating an inclusive working environment. They welcome all applications irrespective of social and cultural background, race, gender, age, religious belief or nationality.

Personal Data Protection Statement for Job Applicants

Please be informed that the personal data you provided by way of your job application to Grace HR Solutions will be collected, used and disclosed by or on behalf of Grace HR Solutions to determine or investigate your suitability, eligibility or qualifications for employment with Grace HR Solutions and/or its clients and manage your application for employment with Grace HR Solutions and/or its clients including identifying you as potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Thank You!

We thank all applicants for their interest in a career with our client. Due to the high volume of incoming applications, we will not be able to respond to all applicants. Therefore, only shortlisted applicants will be notified for interviews.

YUUKI CHAN | CEI No: R24121938 | Grace HR Solutions | EA Licence No: 22C1305 | UEN: 53456396A

Company Overview

Grace HR Solutions is a boutique professional recruitment consultancy in the recruitment of permanent, contract, and temporary positions.

We are fully committed to achieving excellence in every assignment through leveraging our vast candidate pool, industry connections, and strategic insights.

As the total recruitment and staffing solutions partner, our goal is to provide our Clients the best staffing solutions through an integrated database network supported by localized content and services.

We strive to be efficient and effective in matching the right candidate to the right job.

Reach out to us to discover even more about how we can help you with all your staffing needs or your own career.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Grace HR Solutions and affiliates collecting, using, retaining, and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment-related services and such other purposes. It includes identifying you as a potential candidate for future suitable positions and/or notifying you of any such positions, either existing or in the future.

Additional Company Information

Registration No.

53456396A

EA No.

22C1305

Company Size

1 - 50 Employees

Average Processing Time

30 days

Winner of E50 Awards 2021, 2022 & 2023

One of Singapore’s Fastest-Growing Companies 2022

Job Description

• Deal directly with customers either by telephone, electronically or face to face
• Respond promptly, handle and resolve customer inquiries, complaints
• Obtain and evaluate all relevant information to handle product and service inquiries
• Provide pricing and delivery information
• Process orders and requests
• Organize workflow to meet customer time frames
• Direct requests and unresolved issues to the designated resource
• Keep records of customer interactions and transactions
• Manage administration
• Support, communicate and coordinate with Sales team and internal departments

Requirements

• Min GCE ‘N’ or ‘O’ Level or equivalent
• Bilingual in English and Mandarin to interact with Mandarin speaking customers
• Experience in sales support / customer service would be an added advantage
• Knowledge of customer service principles and practices
• Customer Service Oriented
• Dedicated team player with ability to work under pressure and deliver results
• A meticulous and responsible employee
• Able to work independently with minimum supervision
• Knowledge of relevant computer applications
• Able to work independently

Job Description

Responsible for technical transfer from Head Office (Japan) and new products testing;

• To assist customers during material evaluation and qualification phases with the Company's products.
• To lead a project to develop epoxy molding compounds and adhesive materials for automotive market.
• To work closely with R&D team in Head Office (Japan).
• To work closely with Japanese group customers (necessary to communicate in local language) in the development of suitable material configurations to meet customers’ needs and providing technical support to them.
• To conduct experimental research on properties of the Company's products, as well as conducting analysis and investigative tests .

Requirements

• Degree / Master in Polymer / Materials Engineering / Applied Chemistry
• Minimum three years of relevant work experience in semiconductor industry, and must be familiar with characteristic of epoxy molding compounds and adhesive materials for automotive use.
• Required to have a detailed knowledge on: -

1. reliability requirement for automotive semiconductor.
2. composite material between organic and inorganic.
3. organic synthesis and adhesion between polymers and metals.
4. polymer production process especially for Epoxy and Phenolic resin.

• Familiar with Japanese Patent system.
• Familiar with raw material regulation in following countries; Japan(Japan CSCL), USA(TSCA), EU(EINECS, REACH), Korea(ECL), Philippines(PICCSS), China(IECSC), Taiwan(ECN).
• Industrial experience in failure analysis (FA or polymer science and semiconductor material composition) is necessary.

Lead, manage and motivate a team of Laundry Operators to achieve daily production targets in output, quality, delivery and cycle time.

Overall resource planning and allocation for Operation departments.

Plan, organize and control for daily Operations and execute work effectively.

Responsible for continuous improvement programmes to improve on quality, productivity and delivery.

Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.

Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.

Recommend and verify the implementation of product non-conformity solution.

Ensuring Workplace Safety and Health (WSH) regulations are met.

Handle customer feedbacks and enquiries.

Responsible for corrective and preventive action.

Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.

Monitor and appraise the individual worker’s performance.

Perform any other duties as required and directed by the Operation Manager.

Job Description:

1. Understand and comprehend the product, empower customers with the product, and address their needs. Generate product-oriented best practices.
2. Best Practices: Deeply understand the product's functional logic and apply it effectively. Assist customers in achieving best practices through product utilization. The Customer Success Manager (CSM) should have a strong understanding of the product and its practical application.
3. Customer Empowerment: Provide in-depth training that combines product functionality with operational solutions. Collaborate with customers to develop best practices.
4. Customer Maintenance: Establish a customer health model, take measures for at-risk customers, proactively follow up with customers to reduce churn rate, analyze and uncover reasons for customer churn, and manage churn situations.
5. Customer Lifecycle Management: Manage the customer lifecycle, enhance customer engagement and health, improve product satisfaction, and promote customer repurchase and renewal.
6. From the establishment of business opportunities, understand customer needs, follow up on requirements and progress, and collaborate with pre-sales, delivery, sales, and product teams to facilitate customer trials.
7. Upselling: Identify new business scenarios and pain points for customers during product usage to create cross-selling opportunities and drive additional purchases of other company products.
8. Customer Renewal: Analyze customer profiles and lifecycle information to determine factors influencing renewal. Develop communication plans in advance and achieve customer renewal rate targets.

Job Requirements:

1. Education and Experience: A bachelor's degree or higher is required. Experience in retail management software and the B2B industry is preferred.
2. Personal Qualities: Excellent communication, presentation, planning, and implementation skills are essential. Strong customer relationship management abilities, an empathetic mindset, and the ability to think from a customer empowerment perspective, creating resonance and collaboration with customers.
3. Cultural Alignment: A customer-first approach, with the goal of customer success in projects. Value-oriented output, direct and straightforward communication, and fast and efficient execution are expected.

About the Job:

We are looking for a QA Engineer to join our growing system test team. You are a self starter who has a passion for delivering quality products, better user experience and for providing new ideas to make testing more efficient through automation. You understand the need to deliver robust product against the need to deliver fast.

Responsibilities:

· Oversee and participate in HW/SW design validations, testing and documentations to ensure product meets internal Quality requirements.

· Work closely with the HW/SW development teams to ensure consistency in product enhancements and ultimately meeting product shipment quality.

· Participate as part of the project agile sprint team to qualify the sprint release and participate the software quality phase to deliver high quality product release.

· Develop and implement a test plan / test cases to ensure product quality goals are met.

· Develop, review and lead test automation activities.

· Assisting Project Manager to consolidate and generate final system test plan report and status tracking.

· Maintain strong teamwork skills and active contributor to team effectiveness.

· Maintain strong verbal and written communication skills.

Basic Qualifications:

· Degree in Electrical/Electronic Engineering, Computer Science, Computer Engineering, or related discipline

· Minimum of 4-6 years’ experience in system level testing

· Experience in software quality assurance and agile testing.

· Certification in well-known software quality assurance standard is welcome.

Desired Qualifications:

· Working knowledge of Manufacturing test industry is highly regarded.

· Hands-on user experience with In-circuit testers.

JOB DESCRIPTION

• Ensure proper usage and calibration of measuring equipment
• Managing customers' request and complaints (KIS)
• Compiling Raw Material Inspection/Certificate report
• Handle Audits from customers and ISO certification bodies
• Document Control of whole Quality and Engineering system
• Setup and maintain and generate Quality Management System procedures and processes
• Archive project documentations (technology cookbook, include control plan, FMEA etc )

REQUIREMENT

1. At least Diploma in any field
2. 3 or more years of relevant experience
3. ISO audit experience
4. Good working knowledge of Microsoft Excel.

Job purpose

The Human Resource Specialist is responsible for providing comprehensive support in human resources and HR administrative functions within the organization with a focus in payroll. This role plays a vital role in managing day-to-day HR operations, maintaining employee records, coordinating recruitment and onboarding processes, managing employee benefits, and ensuring compliance with labor laws and regulations.

Duties and responsibilities

Payroll :

• Process end-to-end payroll for Company with a headcount of around 200 including, but not limited to, pro-ration of salary for new hires and resignees, submission of monthly CPF taxes, other statutory payments.
• Ensuring accuracy of bank details and timely submission of bank files, providing payroll GL to the finance team for reconciliation, filing of IR21 for foreigner resignees and annual IR8A.
• Prepare payroll-related reports for management, government agencies, and auditors as required.
• Assist in the implementation of payroll system upgrades to enhance operational effectiveness.
• Maintain the confidentiality and integrity of payroll data and information.

Talent Acquisition and Training :

• Manage the entire talent acquisition function to support expansion of company, including job posting, screening resumes, scheduling interviews, and conducting reference checks.
• Assist in drafting and updating job descriptions and specifications.
• In charge of onboarding / off-boarding of employees.
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits.
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Maintain the applicant tracking system and ensure accurate and up-to-date recruitment records.

Training and Development:

• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Assist in organizing and coordinating training programs, workshops, and seminars.
• Liaise with external training providers and internal stakeholders to ensure training logistics and materials are prepared.
• Maintain training records and evaluate training effectiveness.

HR Operations:

• Responsible for all lifecycle events i.e. Contract renewal, internal transfers, probation review, promotion, etc. make sure the process is complete, required files are documented, data are updated in systems.
• Administer and maintain accurate employee records, including personal details, attendance, leaves, and performance evaluations.
• Coordinate and conduct new employee onboarding and orientation programs.
• Assist in managing employee benefits, including insurance coverage, leaves, and HR related claims.
• Support the implementation and administration of HR policies and procedures.
• Assist in conducting employee engagement initiatives and surveys.

Administration:

• Support in organising company events including festival celebrations, anniversary dinner and team-bonding events.
• Assist in preparing reports, presentations, and correspondence
• Ad-hoc duties as assigned

Qualifications

• Possess at least Diploma in HR / Business Management or equivalent qualification.
• At least 3 years of experience in payroll processing and administration, preferably in a fast-paced environment
• Proficiency in Infotech payroll software / systems, Microsoft Excel and other relevant software applications.
• Take responsibility & ownership of assigned job-scopes.
• Strong understanding of payroll principles, taxation and laour laws / regulations in Singapore
• Excellent interpersonal and communication skills.
• Ability to handle confidential information with discretion and maintain a high level of integrity.
• Detail-oriented with strong organizational and time management skills.
• Proactive and able to work independently as well as part of a team.
• Ability to prioritize tasks, meet deadlines and work effectively under pressure.

Working conditions

• Take responsibility for and ownership of assigned job-scopes.

Job Duties & Responsibilities

· Submit Trip form to superior on daily basis

· Observe and report equipment or mechanical failures immediately

· Manage routes and routines so they proceed in the most efficient way possible

· Find ways to conserve resources, including fuel, to benefit the business

· Serve as a brand advocate and ambassador in every interaction with clients and the public

· Conduct daily inspections of the vehicle at the end of the shift and report any problems or damage to management

· Maintain Prime Mover in good working condition

· Comply with all LTA and in-house regulations and rules

· Ensure proper documentation

Job Requirements

· Valid Driving License

· Minimum 3-year experience

Requirement: :

1 Have a valid class 3/4 driving license.

2 Familiar driving in Singapore roads.

3 At least 4 Year(s) of working experience and have experience in the related field is required for this position.

4 Candidate must possess at least education Civil Engineering Degree.

5 Need to Know Autocad Software, Microsoft Word / Excel, PDF Editor Software

Job Description :

1. Provide analytical support to General Manager in executing assigned projects.

2. Plan and coordinate project activities for timely completions.

3. Assess potential issues and technical challenges and accordingly develop resolutions.

4. Interact with various teams to coordinate project activities.

5. Participate in project design meetings and recommend improvements if needed.

6. Assist in project design and development activities.

7. Work with General Manager in change order management, project tracking and document control activities. 8. Track project progress and ensure all project activities are completed on-time.

9. Monitor project schedules regularly to determine any delays or deviations.

10. Attend project meetings and follow-up with outstanding tasks.

11. Develop project reports for management and clients.

12. Analyse and resolve project issues in a timely and accurate manner.

13. Coordinate with management in developing project scope, plan, deliverables, budget and milestones.

14. Oversee project correspondences and prepare and review project related emails, letters, proposals, memos, meeting minutes and other documents.

15. Review contract requirements and process invoices in timely manner.

16. Need to Know Microsoft Office (Excel,Word, Powerpoint) and Auto Cad Sofware.

Requirements

· Proven experience as Supervisor or similar role

· Organizational and leadership abilities

· Communication and interpersonal skills

· Self-motivated with a results-driven approach

· Problem-solving skills

· Able to work longer hours with prolonged period of standing.

· Must work on weekends/PH.

Responsibilities

· Set daily/weekly/monthly objectives and communicate them to employees

· Organize workflow by assigning responsibilities and preparing schedules

· Oversee and coach employees

· Identify issues in efficiency and suggest improvements

· Enforce strict safety guidelines and company standards

Job Description
Department: Regional Legal
Report to: Legal Manager
Supervise: -
Functional Relationships with: Administration, Factory, Sales & Product Division staffs in ASEAN and India

Position Profile
Based in: Singapore
The successful candidate will: be engaged in contract support, managing disputes and compliance program.

Key Duties & Responsibilities

• Provide legal support for daily operation, as well as projects assigned as person in charge (such as legal research and writing, drafting, proofreading, reviewing and arranging for execution of relevant contracts, creation and update of templates and the like)
• Provide refresher training for sales members in ASEAN + India on Purchase Agreements and Non-Disclosure Agreements and any relevant contracts to improve their awareness with regards to the potential legal risks
• Proactively address legal issues with legal firms including disputes, litigation, and any regulatory matters that might affect Murata’s business in ASEAN + India
• Conduct compliance trainings relating to anti-cartel, anti-corruption, anti-fraud, conflicts of interest, whistleblowing and the like, and review relevant materials as appropriate
• Management of whistleblowing system as window person and supporting investigations of reports via such system and other major misconducts by employees if any
• Review and revise internal rules related to compliance
• Look into latest information on legal matters including revisions of laws and regulations in ASEAN + India, and provide such information to our affiliates therein
• Advice and support to external audits on legal domain
• Assist in improving work efficiency to current administration structure
• Dealing with regulatory matters including correspondence with regulators and regulatory examinations of Security Export Control regulations
• Guidance and training for young legal staff through sharing of experience

Ability / Competency Required

• Degree/Diploma in legal field, international business or equivalent
• Minimum 4-7 years of legal experience working in law firms or as an in-house legal and compliance
• Experience on advising on intellectual property and information security matters
• Highly competent with MS Office (Power Point, Excel and especially Word)
• Good communication and presentation skills
• Able to multi-task and self-motivated individual under a challenging work environment
• A team player with a positive attitude, independent and pro-active individual
• Able to travel for ASEAN and India region
• Good social etiquette and writing skills
• Outstanding attention to detail and deadline-oriented
• Challenging mind for Murata’s business not only traditional but new business as legal professional

Murata Electronics Singapore is committed to providing a safe and secure environment for all job applicants.
Please note that Murata Electronics Singapore does not charge any fee for job applications or interviews. If you receive any suspicious emails or messages claiming to be from Murata Electronics Singapore, please do not respond and report it to us immediately.

Job Description

• Provide pricing support for all services, including but not limited to telecom services, Cloud, ICT, IoT, up-to-date IT , etc..
• Provide pricing support to CMI sales under Asia Pac regional HQ, and liaise with partners for the best price and best performance solutions with tight schedule.
• Develop and maintain good relationship with global and local providers and carriers across regions.
• Pricing approval and analysis.

Requirements

• Candidates should possess a bachelor's degree or above in the relevant academic field or major.
• Minimum 5 years of experience in global telecom and/or IT business.
• Candidates with more experience will be considered for a senior role.
• Proficiency in MS Office applications and Chinese Word Processing.
• Excellent teamwork skills, hardworking, self-motived and able to work under pressure.
• Good communication and interpersonal skills.

DESCRIPTION OF JOB TASK AND RESPONSIBILITIES:

· Direct report to Quality Manager

· Work closely with Quality Manager

· Perform Quality Inspection in accordance with the Performance Assessment Worksheet

· Tracking and ensuring inspection done and action taken as per contract requirement

· Taking down reports on Inspection, communicate/explain findings – Updating Quality Manager

· Proper documentation control

· Perform IDIQ project inspections.

· Other duties assigned.

BASIC JOB QUALIFICATIONS

· Must have adequate English communication skill (oral and writing).

· General knowledge on Building and Facility Maintenance and Repair

· Computer literate – Excel and Word

· Practical knowledge on Building Construction

· Basic Experience on Air Conditioning, electrical operations & any other M&E related is a plus

· Takes initiative and able to work independently.

· Must have Class 3 driver’s license.

- Junior position

XCL World Academy is seeking to recruit a Digital Marketing Specialist who is creative, meticulous, resourceful and has passion in the marketing field, including digital marketing, social media management, content creation, communication, and other media-related engagement.

Main Responsibilities

• Plan and execute events and partnerships for local and regional business expansion strategies.
• Develop market intelligence/research to support tactical digital marketing planning and campaign execution for enrolment opportunities.
• Strategize and plan all digital marketing, including SEO/SEM, A/B testing, marketing database, email, social media, and display advertising campaign.
• Media Agency Management to execute local and overseas digital marketing campaigns.
• Measure and report performance of all digital marketing campaigns.
• Conduct social listening and analyse findings.
• Identify best practices and trends to create visually impactful messaging.
• Review websites and propose enhancement for performance and user experience optimization.
• Support Marketing and Admissions in other tasks, as reasonably requested.

Person Specifications

• Minimum Diploma or Degree in Marketing or other relevant courses.
• Minimum 3 - 5 years in a similar role.
• Experience in digital marketing and Google Analytics is required.
• Experience working with digital marketing tools (Semrush, Ahref etc.)
• Passionate about social media.
• Advanced level of written and spoken English language skills.
• Proficiency in other languages will be an added advantage.
• Excellent interpersonal, and stakeholder management skills.
• Excellent prioritisation and time management skills, resilience to work through tight deadlines and challenges that arise.
• Ability to work both independently and as part of a team.
• Comfortable working in a fast-paced environment.
• Experience in working in a school environment is an added advantage.

Application

Interested applicants are welcome to apply by 22 April 2024.

About us

XCL World Academy offers a rigorous and balanced education for students aged 2 to 18, beginning with our Nursery programme and continuing through the full International Baccalaureate (IB) continuum of studies. We believe in future-proofing your child by providing relevant skills and exposure, equipping them with the skills required for the jobs of tomorrow. Through our world-class curriculum and with the guidance of highly experienced teachers, our students embark on a self-directed journey to become skilled and empathetic young individuals.

We aspire to recruit employees that share and understand our commitment towards creating our mission of empowering an international community of happy learners who aspire to positively impact others. We are committed to safeguarding and promoting the welfare of children and young people. All appointments are subject to Safer Recruitment processes such as interviews, employment reference checks, identity, and criminal record checks. Selected candidate[s] would be required to provide documentation of background checks done from the home country.

OVERALL PURPOSE OF JOB :

• Responsible in ensuring products quality meet customer’s requirements and liaison with vendor on matters related to quality. Monitor and maintain monitoring and measuring equipments in the company to ensure periodic calibration / verification is conducted.

MAIN ACTIVITIES/ TASKS:

• Liaise and work with vendor on matters pertaining for quality for quality improvements.
• Involvement in process improvements as and when required.
• Ensure that products are inspected on time to ensure on time delivery to customers.
• Ensure that company’s monitoring and measuring equipments are sent for calibration timely.
• Generate incoming and delivery yield report.
• File and maintain all quality records systematically.
• Carry out 5S activities daily.
• Assist and carry out assignment assigned by Operation Manager / Superior as and when required.

WORKING REQUIREMENTS:

• Minimum NTC 2 or equivalent with minimum 2 years relevant experience.
• Knowledge in interpreting mechanical drawings.
• Computer literate.
• Possess ability to communicate and write in English and Malay.
• Ability to use the measuring and test equipments / tools.
• Possess some knowledge in basic QC tools.
• Possessed self driven positive attitude.
• Ability to work independently.

Job Description

• Pull orders and prepare for outgoing jobs e.g. loading the materials onto the lorry.
• Pick up materials as needed and organize the materials/products in the lorry.
• Load all tools and installation equipment onto the lorry for deployment and use at the site.
• Safely transport heavy products such as kitchen tops, counter tops, etc from the production floor to lorry and to installation site.
• Lay down protective barriers and prepare job sites for error-free installation.
• Perform installation of Granite, Marble, Quartz, Sintered Surface kitchen countertops, sinks, backsplashes, feature walls, etc.
• Ensure quality and precise installations using skilled craftsman methods/techniques to ensure near perfect installation of our products.
• Ensure all measurement and installation tasks are completed on time.
• Provide courteous customer service to our customers.
• Maintain a safe, organised and clean work environment at job sites.
• Process appropriate paperwork regarding the materials/job orders.
• Maintain the cleanliness and neatness of the lorry.
• Support other teams when required.
• Perform other duties as assigned.

Job Requirements

• Possess at least a Singapore Class 3 driving license.
• Candidate should preferably possess at least a Primary/O-Level certificate.
• Physically strong and able to deal with heavy weights e.g. 20kg and above.
• Prior experience with stone fabrication and/or installation will be an advantage.
• Understand simple English.
• Strong attention to details, precise, meticulous and good organisation skills.
• Able to work independently under minimum supervision.
• Must be able to work and communicate well with customers.
• Comfortable with using digital devices such as tablets for checking and updating schedules.
• Have positive attitude and willing to learn.
• Take pride in what you do and show integrity as a Lian Hin employee.

• Implement the QA/QC management system at site
• Coordinate with quality inspections with all the site sub contractors and vendors coordinate all non destructive testing on site
• Coordinate with the customers representative on all quality matters
• Coordinate all receipt inspections
• Distribute relevant QA/QC documentation to site subcontractors
• Verify that the quality related site activities are in accordance with the applicable codes and standards
• Participate in the site internal and external site audits
• Coordinate all the quality site inspections through the site QC inspectors
• Ensure all quality control documentation is complied and competed for as-built hand over through the QC turnover engineer
• Control all nonconformance reports and undertake remedial action
• Compete site quality control instructions and action remedial responses
• Review the customers specification and undertake relevant training to the site QC inspector
• Monitor the implementation of the approved site QC Plan
• Complete and coordinate the approval of the sites QC technical submittals to the customer
• Coordinate with the site construction manager on all quality issues Coordinate and chair the QA/QC site weekly meetings with the projects subcontractors QC personnel
• Elaborating inspection and test programs
• Ensure the safety is adhered to at site
• Assure all technical documents relative to site quality control are current status

Join UCT and be part of the fastest-growing sector in the world! We indirectly touch every semiconductor chip that goes into every smartphone, smart car and device that uses artificial intelligence. This is a critical time for the semiconductor industry and for UCT - as technology evolves, we evolve with it. UCT is a diverse workplace where every talented employee is committed to continuous innovation, challenging the status quo and exceeding customer expectations. If you are a person with a relentless drive to succeed, a strong focus on quality with a passion for success – join us today!

UCT is looking for a talented Customer Solutions Specialist to join us in Singapore! The Customer Solutions Specialist will be responsible for business analytics, analyzing internal and customer data to help maintain and develop relationships with existing customers and open opportunities at new customers. This role requires a versatile and driven individual with broad business acumen and excellent verbal/written communication skills. This individual should be adept with cross-cultural business relationships and flexible hours dictated by international business.

Essential Duties and Responsibilities:

• Working directly on data mining and related data solutions for problem solving related to supporting customer needs.
• Data analysis of internal, marketing and customer data to support business development activities.
• Responsible for collecting market data and communicating current and emerging needs for current and new accounts within the segment and region to drive value propositions development.
• Support negotiations about pricing, delivery, etc. within the boundaries set by Director or VP of CRM, and responsible for quotations handling, sales agreements, and accountable for credit limits.
• Assist in developing long-term, mid-level relationships at customer accounts
• Works closely with CBO team and may need to attend regular production meetings and manage escalations
• Responsible for working with Director on positioning new value propositions at target accounts for commercial development and for communicating value propositions to the market.
• Supporting the development of relationship map of key organizations in the value chain, increasing coverage/ networks within the accounts’ organizations focusing on engineering, technology, and sales.
• Responsible for providing sales forecasting monthly or as required
• Communicate via written and verbal reports weekly and monthly on progress and issues at Account with recommendations as to next steps needed at the account.

Other Duties

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

Knowledge, Skills, and Abilities:

• Execution excellence & accountability
• Demonstrated persistence and tenacity.
• Ability to prioritize projects and respond to customer needs
• Experience in a matrix organization, experience working with colleagues.
• Strong verbal and written communication skills
• Strong Excel and PowerPoint skills
• Database query skills

Educational/Certification Requirement:

• BS in Business, Engineering preferred or equivalent

Experience Requirement:

• Minimum 3 years of relevant experience in the field of sales, account management, business analytics and/or business development.
• Ability & willingness to work at all levels of the organization to get the job done.
• Analytical, with good judgment, business sense, and problem-solving skills.
• A strong negotiator who is able to identify customer’s needs and persuasive in presenting ideas.
• A team player, able to work interdependently

Business Travel:

• Willing and able to travel Internationally to support customer meetings, training and internal meetings, as required

At Ultra Clean Technology, we do not just welcome diversity - we celebrate it! Ultra Clean Technology is proud to be an equal opportunity employer. We are committed to equal employment opportunity regardless of race, color, national or ethnic origin, age, religion, disability, sexual orientation, gender, gender identity and expression, marital status, and any other characteristic protected under laws and regulations.

JOB RESPONSIBILITIES:

• Establish and ensure functionality of the QA&QC Department
• Setup HACCP and ISO 22000 requirements for production plant
• Handle regulatory and customer Audits
• Ensure compliance with legal regulations and Food Safety Management Systems
• Ensure products meet internal / external specifications
• Monitor incoming, in-process and outgoing inspection activities
• Handle customer feedback pertaining to quality and food safety issues
• Ensure adherence to Quality and Food Safety Management Programmes
• Handle and decide on disposition of non-conforming products
• Manage, motivate, coach and develop the Food Safety and QA&QC teams
• Any ad-hoc work as prescribed by the superior.
• Reporting to Deputy General Manager.

JOB REQUIREMENTS:

• Diploma / Bachelor’s Degree in Food Science, food manufacturing or related field.
• Minimum 3 years of leadership experiences;
• Prior QA/QC experience in food manufacturing will be added advantage;
• Good Knowledge of Quality Management Systems (HACCP, BRC, ISO 22000)
• Good Communication, Organizational and Analytical Skills
• Meticulous, good judgement and decision-making skills.

**Working hours 8.30am-5.30pm

**Basic $2500-$3300**Nearest MRT, Sembawang, North Link Building Carpentry factory

**Interested candidate pls contact Julia 91230789

Job Description:

**In charge of operation and maintenance of CNC machine for woodworking

** design and develop new carpentry fabrication methods

**Advice clients on carpentry design and provide quotations

**Source for hardware related to woodwork

** Supervise construction of carpentry work

Lead, manage and motivate a team of Laundry Operators to achieve daily production targets in output, quality, delivery and cycle time.

Overall resource planning and allocation for Operation departments.

Plan, organize and control for daily Operations and execute work effectively.

Responsible for continuous improvement programmes to improve on quality, productivity and delivery.

Plan and organize manpower requirements for the department to achieve maximum efficiency and performance.

Estimating, Negotiating and agreeing Budgets and Timescales with Stakeholders.

Recommend and verify the implementation of product non-conformity solution.

Ensuring Workplace Safety and Health (WSH) regulations are met.

Handle customer feedbacks and enquiries.

Responsible for corrective and preventive action.

Ensure and implement good 5S housekeeping and compliance safety measures in the plant as required.

Monitor and appraise the individual worker’s performance.

Perform any other duties as required and directed by the Operation Manager.

• Sourcing and negotiating quotation of material.

• Quantity taking off and cost estimation for quotation and/or tender.

• Preparing and submission of progress claims and variation orders.

• Evaluate and certifying of sub-contractor’s claims.

• Measure work done on site (if necessary)

• Finalization and closing out of project accounts.

• Follow up quotation with Main Contractor and/or Suppliers.

• Prepare LOA to sub-contractor.

• Preparing safety documentation for submission.

• Summarizing project defects to site supervisor.

• Follow up and comparing monthly payment response.

Job Description

• Ensure the highest level of quality service is rendered to customers by providing them accurate information, solving problems and serve in a variety of pre and post-sales functions via calls and emails.
• Account management of quote to cash cycle, generation and conversion of quotes to orders where accuracy and responsiveness are critical
• Coordinate and responsible for end to end order management which includes order fulfillment, shipment coordination, 3rd party requisitions, returns and payment liaison with both internal and external stakeholders.
• Work closely with both internal and external stakeholders to fulfill customer orders in a timely and accurate manner, ensuring orders are align with Agilent's policies, processes and legal requirements.
• Ensure close follow-up of outstanding orders and issue with proactive communication to customers.
• Keeping up to date on sales discount and marketing, promotional programs and to administer these accordingly.
• Responsible for customer's journey and manage sensitive issues with poise and professionalism, escalate when necessary
• Provide support in business projects related to process improvement, customer experience, etc.
• Performing on miscellaneous duties and projects as assigned.
• Opportunities to be engaged in global and regional initiatives and projects, collaborating with other cross-functional teams within Agilent to achieve goals as needed.

Key Deliverables:

• Effective customer account management and deliver an exceptional customer experience
• To understand and resolve customers' concerns by applying appropriate skills and meet customers' requirements in an effective way.
• Timely response to internal and external customers' enquiries and emails
• Accurate and timely processing of orders within turnaround time
• Ensure every order is always compliant to Agilent's policies and processes
• Prompt follow-up on order management to ensure revenue recognition
• Keeping customers informed about order status.
• Maintaining post order entry responsibilities using control-related reporting to ensure compliance
• Consistent contribution to achieve department key performance indicators
• Maintain amicable work atmosphere by communicating and acting in a collaborative manner with stakeholders to resolve customer issues and deliver trusted answers.

Qualifications

• Bachelors or Master or University Degree, in Business Management, Supply Chain Management or equivalent
• 3 years of relevant work experience in customer service operations, order processing, handle Singapore market and preferable in the same industry.
• Excellent communication skills, both written and verbal in English. Required Korean language expertise: Able to read, write and converse in Korean.
• Proficiency in MS Office -- Word, Excel, PowerPoint
• Knowledge in SAP or similar ERP system is preferred but not mandatory
• The ability to work in a fast-paced, culturally diverse environment, and prioritize among competing tasks
• Equipped with business acumen preferred, with customer-centric mindset
• Goal-oriented and self-driven who can focus and motivate others to meet business objectives
• Ability to handle multiple projects and still maintain daily responsibilities.
• Excellent phone skills with capability to handle high call volumes.
• Good team player who can cooperate cohesively within the team and with cross-functional teams
• Fast and meticulous attention to details worker who can handle orders accurately and efficiently.
• Proactive and experienced problem solver who can make sound decisions, manage escalation and deal with strong personalities effectively.
• Comfortable with technology and IT tools, with keen eye to digitalize work processes
• Employing a proactive approach, a curiosity to learn, and the ability to take initiative and ownership.
• Ability to work extended shift on when necessary, especially on the last few business days of the month.