Designation : Quality Manager

Working Hours & Days : 8:30 am – 5:30 pm, Monday – Friday

Work Location : 65 Airport Blvd #01-13 Changi Airport T3 Singapore 819663

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Important Note: Please read the full Job Responsibilities & Requirements very carefully before deciding whether you have the skills, knowledge, and experience that we are looking for (as stated below).

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WHO WE ARE:

Ever wonder who brings the entertainment to your flights?

Panasonic Avionics Corporation is #1 in the industry for delivering inflight products such as movies, games, WiFi, and now Bluetooth headphone connectivity!

Panasonic Avionics Services Singapore Pte Ltd (PACSS) is Panasonic Avionics Corporation’s Centre of Excellence in Asia-Pacific for the maintenance of in-flight entertainment and connectivity (IFEC) systems and repair of components produced by Panasonic Avionics.

How exciting would it be to be a part of the innovation that goes into creating technology that delights millions of people in an industry that’s here to stay! With our company’s history spanning over 40 years, you will have stability, career growth opportunities, and will work with the brightest minds in the industry.

We are committed to a diverse and inclusive culture that will help our organization thrive! We seek diversity in many areas, such as background, culture, gender, ways of thinking, skills, and more.

If you want to learn more about us, visit us at www.panasonic.aero

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JOB SUMMARY:

Responsible for all quality matters in the Maintenance Services. Responsible for the development and administration of the quality and safety system to ensure compliance with the airworthiness requirements. Direct responsibility for all matters affecting airworthiness and regulatory requirements.

KEY RESPONSIBILITIES:

Quality and Regulatory Compliance :

• Ensure quality compliance with the aviation regulatory requirements and PAC quality policies and procedures. Maintain a quality system that is in compliance with the various aviation regulatory requirements such as SAR145, FAR145, EASA145, CCAR145, etc.
• Provide guidance and support to other departments in areas of quality and certification, such as FAR Part 21.
• Ensure that the scope of work is carried out per requirements and submit the new scope of work to relevant aviation authorities for approval.
• Establish and monitor the customers’ satisfaction or dissatisfaction or complaints on matters related to quality.
• Ensure compliance with the requirements of the Safety Management Systems under the various relevant airworthiness authorities.
• Ensure compliance with the requirements of the Workplace Safety and Health regulations as part of the safety committee.
• Establish and maintain the various exposition and manuals in accordance with the regulatory requirements.

Auditing:

• Focal contact for external quality auditors including customers’ quality auditors and aviation authority inspectors. Implement an independent quality audit program in which all quality and maintenance procedures are reviewed at regular intervals.
• Any observed non-compliance or deviation from standards is to be brought up to the attention of the person concerned via his/her supervisor, with a time scale for corrective actions to be completed.

KEY QUALIFICATION:

• Diploma/ degree in Engineering discipline.
• 8 years in a supervisory capacity in quality assurance in an aerospace/ aircraft maintenance environment.
• 2 years of direct staff management in a quality assurance environment in an aerospace/ aircraft maintenance environment.
• Possess a valid CAAS SAR 66 Category B2 license.

KEY KNOWLEDGE & SKILL REQUIREMENTS:

• Preferably holding a Lead Auditor certificate
• Possesses a high level of confidence and is capable of making logical and tough decisions.
• Good communication skills to interface with different levels of employees in the organization as well as external auditors.
• Familiarity with FAA, EASA, CAAS and other relevant Airworthiness Authorities’ requirements and compliance requirements for all aviation legal, safety and health regulations.
• Understanding of international shipping and INCOterms.

KEY REQUIRE CHARACTERISTICS:

Effective Communication:

• Ability to communicate effectively and professionally across all organizational functions and levels.
• Strong written and verbal communication skills to interface with different levels of employees and external auditors.

Interpersonal Skills:

• Strong negotiation and interpersonal skills to interact and work with customers, suppliers, and regulatory bodies.
• Ability to provide guidance and support to other departments in areas of quality and certification.

Attention to Detail:

• Great attention to detail with good problem-solving skills.
• Ability to identify non-compliance or deviations from standards and take corrective actions.

Analytical Thinking:

• Ability to analyze complex data and processes to identify areas for improvement.
• Skilled in using data to drive decisions and implement effective quality management strategies.

Compliance Focus:

• Thorough knowledge of local and international aviation regulations and standards.
• Commitment to maintaining and enforcing compliance with all relevant regulations.

Integrity and Ethical Standards:

• High ethical standards and integrity in all quality management practices.
• Commitment to upholding the company’s values and ensuring ethical compliance.

Independence and Initiative:

• Ability to work independently with minimum supervision.
• Self-driven, assertive, and able to take initiative in ensuring compliance with regulatory requirements.

Teamwork:

• Ability to work well in a team setting, collaborating with other departments and external auditors.
• Capacity to support and guide team members in maintaining quality and compliance standards.

Decision-Making:

• Possesses high level of confidence and capable of making logical and tough decisions.
• Ability to establish and maintain the various exposition and manuals in accordance with regulatory requirements.

Technical Proficiency:

• In-depth understanding of technical aspects of aircraft maintenance and quality assurance.
• Ability to stay updated with the latest industry standards and technological advancements.

Crisis Management:

• Ability to effectively manage and resolve crises or unexpected quality issues.
• Strong problem-solving skills to handle emergency situations calmly and efficiently.

Continuous Improvement Mindset:

• A proactive approach to continuously improving quality processes and systems.
• Ability to implement and manage quality improvement initiatives.

Project Management Skills:

• Competence in managing multiple quality-related projects simultaneously.
• Ability to plan, execute, and oversee quality initiatives from start to finish.

OUR PRINCIPLES:

Contribution to Society | Fairness & Honesty | Cooperation & Team Spirit | Untiring Effort for Improvement | Courtesy & Humility | Adaptability | Gratitude

WHAT WE OFFER:

At Panasonic Services Singapore Pte Ltd, we realize the most important aspects in leading our industry are the bright minds behind everything we do. We are proud to offer our employees a highly competitive, comprehensive and flexible benefits program.

• Employee reimbursement of Medical, Dental, Vision Care, and Health Screening.
• Insurance Coverage for employee + their spouse and children.
• 13-month Bonus and annual performance bonus.
• Training is provided internally and externally.

Panasonic is proud to be an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, national origin, disability status, protected veteran status, and any other characteristic protected by law or company policy. All qualified individuals are required to perform the job’s essential functions with or without reasonable accommodation.

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Interested candidates, please send your latest updated resume by clicking "Apply Now".

Please include the following in your resume:

1. Earliest availability
2. Reason for leaving the last position (if applicable)
3. Current/last drawn salary
4. Let us know why you're a good fit for this role

Our apologies; only shortlisted applicants will notified.

Thank You for Applying! Take Care and Stay Safe!

Job Description:

1. Supplier Quality Management

• Develop and implement supplier quality management programs.
• Conduct regular audits and assessments of supplier facilities to ensure compliance with quality standards and regulatory requirements.
• Evaluate and approve new suppliers based on quality performance and capability assessments.

2. Quality Assurance and Control

• Establish and maintain incoming material inspection processes and criteria.
• Monitor and report on supplier performance, including quality metrics, delivery performance, and corrective actions.
• Work with suppliers to develop and implement corrective action plans to address quality issues.

3. Continuous Improvement

• Identify opportunities for continuous improvement in supplier quality processes and systems.
• Lead initiatives to reduce defect rates and improve overall supplier performance.
• Collaborate with suppliers on process improvements and quality control enhancements.

4. Collaboration and Communication

• Serve as the primary point of contact for all supplier-related quality issues.
• Work closely with internal teams, including engineering, production, and procurement, to address quality concerns and improve supplier relationships.
• Facilitate effective communication and collaboration between suppliers and internal stakeholders.

5. Documentation and Compliance

• Ensure all supplier quality documentation is accurate, complete, and up-to-date.
• Maintain records of supplier audits, inspection results, and corrective actions.
• Ensure compliance with industry standards, customer requirements, and regulatory guidelines.

6. Training and Development

• Provide training and guidance to suppliers on quality standards, processes, and requirements.
• Mentor junior team members and support their professional development.

Job Requirements:

• Bachelor’s degree in Engineering, Quality Management, or a related field.
• Minimum of 7 years of experience in supplier quality engineering within the semiconductor manufacturing industry.
• Strong knowledge of semiconductor manufacturing processes and quality standards.
• Proven experience in conducting supplier audits and implementing corrective actions.
• Excellent problem-solving, analytical, and organizational skills.
• Strong communication and interpersonal skills, with the ability to work effectively with suppliers and internal teams.
• Preferred Skills: Certification in quality management (e.g., CQE, Six Sigma, Lean Manufacturing) is highly desirable.
• Proficiency in quality management tools and software.
• Experience with regulatory requirements and standards specific to the semiconductor industry.

Job DescriptionOverall responsibilities

1.1. Responsible to lead two teams of production operators/sewer to meet daily production targets, schedule and quality standards

1.2. Plan workflow on the production teams to achieve production targets

1.3. Draw up duty roster for operators/technicians; allocating work and authorize overtime which is justified by capacity planning and reporting

1.4. Motivate and guide the operators and technicians, maintain discipline and manage their performance appraisals

1.5. Responsible for the safety and security management of the production floor

1.6. Initiate action to prevent the occurrence of any non-conformity relating to the product, process and quality system

1.7. Identify and record any problems relating to the product, process and quality system

1.8. Responsible to initiate the daily production scheduler meeting and attend the daily operations meeting

Job Responsibilities:

• Supporting New Product Introduction (NPI) in terms of inspection.
• Publish daily performance report of new product built to customer.
• FAI report during and NPI built.
• Interface with customers on product quality issues.
• Interface with manufacturing personnel to drive for continual improvement in product quality.
• Has the authority to stop production if deemed necessary when the product or process does not conform to requirement.
• Monitor customer returns and work on improvement actions.
• Perform manufacturing process / ESD audits on the manufacturing line.
• Engage actively in 1st, 2nd and 3rd party audits.
• Formulate, implement and monitor quality assurance standards and procedures to achieve.
• Any other duties as assigned.

Job Requirements:

• Degree / Diploma in Engineering or equivalent.
• Minimum 2 years experience in the manufacturing environment or in related field is preferred.
• Knowledge of manufacturing processes and ESD control or in the related field preferred.
• Knowledge of manufacturing in PCBA environment or in related field, and application of associated IPC standards preferred.
• Knowledge in Quality tools (e.g. Cause & Effect Analysis, 5-Why, 8D report, SPC, Process Capability Study, etc) and Risk Management tools (e.g. FMEA, ROA, etc) will be an added advantage.
• Knowledge in performing internal audits for ISO 9001, ISO 13485, ISO 14001, MDSAP, JPAL MHLW, BCMS and RBA preferred.
• Proficient in MS Office applications (i.e. Excel, Words and PowerPoint) and Google Looker Studio.

Authorities and Responsibilities

1. Responsible in executing directives as set forth for the Quality Assurance Department in meeting management objectives.
2. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
3. Manage and supervise a team of inspectors / technicians in meeting departmental quality goals and production schedule.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with customers, production and suppliers to meet the quality requirements.
7. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
8. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
9. Manage the implementation / schedule of calibration control.
10. Participate in the implementation of risk assessment and risk control of medical devices

Competence Requirement

• Preferred to have NTC / Diploma / Degree in Precision / Mechanical Engineering or related discipline.
• Fresh degree may be considered while other educational qualification is required with preferred 3 - 8 years of relevant working experience in related Engineering industry.
• Possess good analytical, verbal, written and interpersonal skills.

Work closely with Project Management, R&D, Production, Sales and Product Management on product design and requirements. Testing products to establish functionality and effectiveness.
Perform and assist at product training, evaluations, configurations and installations (internal and with customers).

Tasks

• Review and participate in the design of the system based on customer requirements
• Network configuration and design based on customer requirements
• Configure and test the system before delivery
• Analyze and understand customer requirements and create test scenarios
• Create Factory Acceptance Tests and Site Acceptance Tests documents, manage and execute tests and create reports
• Perform on-site and off-site system software configuration
• Perform local and on-site trainings with customers
• Identify and report issues and eventual improvements
• Remote support for installed systems
• Follow up customer technical requirements and feedback
• Perform Site survey activities and create reports about it
• Travel 25% of the working time

Qualifications

• Degree in Computer Science or its equivalent
• Good knowledge in computer communications, LAN/WAN, core protocols (TCP/IP, Layer 2&3, network protocols)
• - Good knowledge in Linux OS (installation, configuration, processes)
• Experience with server solutions (bare bone and clusters)
• Experience in debugging Linux software issues based on logs
• Basic scripting experience (bash, perl)
• Experience with VoIP Telephony (SIP, RTP)
• Basic experience with databases (Postgresql or MySQL)
• Good Cisco configuration/debugging knowledge
• Structured and well-organized
• Ability to define problems, collect data, establish facts, draw valid conclusions and provide solutions
• Excellent verbal and written communication skills;
• A team player
• Ability to work under pressure
• Ability to work on multiple projects in parallel thread
• Strong customer service skills
• Results and deadline oriented
• Availability to travel abroad
• Good English skills
• Knowledge of German is a plus
• Previous experience in telecommunications, networking, customer support or system/field engineer is an advantage
• Cisco Certification is a plus
• Basic knowledge of radio systems and/or Air Traffic Management is a plus
• Only SIngaporeans need apply

Job Responsibilities:

• Lead and manage a team of quality control personnel, providing guidance, coaching, and support as needed.
• Develop and implement quality control processes, procedures and standards to ensure that products or service meet or exceed customer expectations.
• Monitor and analyze data related to quality control processes, identifying trends and making recommendations for improvement.
• Work with suppliers and vendors to ensure that raw materials and components meet established quality standards.
• Perform audits of quality control processes, identifying areas for improvement and making recommendations for corrective action.

Job Requirements:

• Major in any engineering field.
• Minimum 8 years of experience in manufacturing field, as well as minimum 4 years in supervisory role.
• Able to work under stress, dynamic and fast pace manufacturing environment.
• Candidates require strong teamwork mindset, posses effective organising and communication skill as needs to cohesively work with customers and internal teams.
• Experience in semiconductor capital equipment manufacturing will be added advantage.

Location: East

Industry: MNC within Aerospace

• Communicate with customers to solve collection issues and gain payment commitments, while building rapport and a positive relationship with global strategic account
• Check stopped orders report on a daily basis for the assigned region and/or product line. Review the overdue status and risk development of the customer before releasing the order
• Conduct customer review of the new and existing customers and recommend credit lines according to the global credit policy
• Work with cash applications team and customer service team to research and resolve short payments/non-payment disputes
• Attend periodic collection meeting and coordinate closely with regional finance and commercial team to address any escalated collection matter
• Inform manager of potential problems in the credit review process or collection process and make recommendations for process improvement
• Perform AR reporting on overdue balances and top accounts as per request from business units
• Perform other duties and responsibilities as assigned.
• Perform intercompany confirmation at month-end closing.
• Perform other duties and responsibilities as assigned.

• Minimally 1 year related commercial collections experience
• Proficient in V-lookup
• Demonstrate clear understanding of basic accounting principles, general ledger, credit practices and collection procedures
• Ability to work in a multi-tasking environment managing a large portfolio of accounts, under pressure while meeting deadlines is required
• Show good initiative, responsible and a positive can-do attitude
• Experience with ERP system - SAP is a plus
  

If you're interested in this role, click 'apply now' to forward an up-to-date copy of your CV or email to [email protected]

CEI Registration Number: R1985071

EA License Number: 21C0661

Company Registration Number: 201127615M

Responsibilities:

• Manage the Airworthiness Directives for Part 21 and Part 145 regulations.
• Maintains the Quality Management System for both Production and MRO.
• Updates Quality Manuals and Maintenance Organization Expositions and Product Quality Plan.
• Ensures internal audits conducted and executed timely.
• Perform qualification assessment to qualify and authorize Technician, Inspector and Signatory/ Certifying Staff
• Ensure trainings and qualification is managed in a timely manner as per schedule.
• Ensures Quality procedures are latest and executed in accordance to the quality system.
• Conducts trainings on quality subjects to staff to enhance understanding of subject as per training plan.
• Facilitates Regulatory and Custom Audits effectively.
• Ensure proper facilitation of customer visit for assessment and customer improvement plan.
• Performs production readiness reviews as per project schedule.
• Ensures FAI are reviewed and verified accurately.
• Conducts product audits timely as per internal audit plan.
• Participates actively in Analysis and Decision Committees and Material Review boards to ensure issue is facilitated in a timely manner.
• Ensures qualification of test equipment is performed effectively.
• Conducts accurate waiver management and access impacts.
• Support the internal operation APQP implementation.
• Support supplier PRR and FAI activity for piece part or SRU as and when necessary at supplier site.
• Supports PE team in assessing readiness of new repair capability
• Supports PE team in assessing readiness of new bench test.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Production Environment
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D, PART-21 Subpart G, Or AS9110C, PART-145

QUALIFICATIONS

• Diploma in Mechanical/Electronics Engineering.
• Minimum 4 years’ hands-on QC experience, preferably in a manufacturing/workshop environment.
• Proficient in interpreting mechanical/schematic drawings.
• Familiar with the usage of commonly-usedbQC testing/measuring instruments.
• Strong verbal and written English, and able to generate QC reports in good English.
• Organised, methodical, meticulous, pro-active.
• Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified.
• Responsible, a team player, able to communicate and integrate well in an international environment.

KEY RESPONSIBILITIES

• Perform product inspections to ensure that they conform to all specifications and procedures.
• Perform Incoming inspections, In-Process inspections, and Final inspections prior to delivery.
• Prepare QC reports.
• Communicate internally and with vendors on product faults, and follow up to ensure rectification.
• Ensure ISO/QEHS compliance for QC matters.

RESUME MUST STATE

• Details of hands-on work experience, including industry type (e.g. in a manufacturing environment, etc)
• Current & expected salary
• Earliest commencement date
• Contact phone number

LOCATION / OPERATING HOURS

• East (company transport provided to/from Tampines MRT)
• Mondays – Fridays, 8.30am – 5.30pm

Job Description:

• Understanding customer needs & requirements to develop effective quality control processes.

• Devise and review specifications for products or processes.

• Set requirements for raw materials or intermediate products for suppliers and monitor their compliance.

 Execute QC measures for all supplied raw materials. (Inspection)

 Monitoring & Execute QC measures on all calibration requirements.

• Manage all External (Accreditations), Internal and Customer Audits

 Ensuring adherence to procedures as well as legal obligations.

• Perform risk assessments, review & revise Organization Procedures.

• Manage, Supervise/Perform Metallurgical laboratory.

 Managing a team of Quality Inspectors and Met Lab Technicians.

• Oversee all product development, and output to identify deviations from quality standards.

• Keep accurate documentation and perform statistical analysis.

 Drive & Report plant’s KPIs,

 Perform Quality Data Entry requirements,

 Maintaining Nonconformance Records & QMS Documentations & Records.

• Solicit feedback from customers to assess whether their requirements are met

• Address all customer feedback, complaints and administer Root Cause Analysis, Deep Dives & Clinics. (Quality Tools)

• Participate in organization productivity, lean projects/activity.

• Advocate Organization Export Control policies/requirements

Responsibilities:

• Perform internal audits as per internal audit schedule in accordance to AS9100, and PART-21 Subpart G requirements OR AS9110C and P-145 requirements
• Manage the qualification and authorization of Technician, Inspector and Signatory (APU)/ Certifying Staff (ARU)
• Facilitate training management, by doing operator audits, manage operator certifications, stamp register control, product authorization matrix, and follow up of re-certification
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Participate and contribute in Production Readiness Reviews & Participate in FAI reviews and verify FAI reports
• Perform Product audits in accordance to applicable Definition Files and Manufacturing Inspection Files
• Facilitate and participate in Analysis and Decision committee / Material Review board, related to product non conformity.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Production Environment
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D, PART-21 Subpart G, Or AS9110C, PART-145

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• At least 3-5 years of relevant experience
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Careers that Change Live

Engineers create our market-leading portfolio of innovations. Combine the best of your experience with training and mentorship to move forward. If you want a challenging, energizing, rewarding career that changes lives, join us. Help us bring the next generation of life-changing medical technology to patients worldwide.

A Day in the Life

• Develops, modifies, applies and maintains quality standards and protocol for processing materials into partially finished or finished materials product.
• Collaborates with engineering and manufacturing functions to ensure quality standards are in place.
• Devises and implements methods and procedures for inspecting, testing and evaluating the precision and accuracy of products and production equipment.
• Designs or specifies inspection and testing mechanisms and equipment; conducts quality assurance tests; and performs statistical analysis to assess the cost of and determine the responsibility for products or materials that do not meet required standards and specifications.
• Ensures that corrective measures meet acceptable reliability standards and that documentation is compliant with requirements.
• May specialize in the areas of design, incoming material, production control, product evaluation and reliability, inventory control and/or research and development as they apply to product or process quality.

Must Have

• Bachelor’s degree in engineering (Biomedical engineering, biotechnology, etc.) or equivalent.
• Minimum 2 years’ experience in engineering role related to manufacturing of medical devices.

Your Profile

• Good communication and interpersonal skills, ability to articulate ideas clearly and concisely to people of all levels.

About Medtronic Singapore Operations

Medtronic Singapore Operations was among the first international medical technology firms to set up manufacturing operations in Singapore. We are one of the most advanced medical device manufacturing sites and the first manufacturing facility of its kind in the region to make implantable cardiac leads, pacemakers and monitors.

As a company Medtronic is intensely focused on creating a workplace environment which reflects our standing as the world’s top medical device company.

What We Offer

We recognize the personal worth of employees by providing an employment framework that allows personal satisfaction in work accomplished, security, advancement opportunity, and means to share in the company's success. We believe in rewarding our staff with a complete package of benefits designed to support them at every career and life stage. As a result, our employees have access to the following benefits, to name a few:

• Our global well-being program supports your physical, emotional, social and financial well-being.
• Medtronic Employee Assistance Program offers confidential support and resources to build and enhance employee and organizational resilience, productivity, teamwork and psychologically healthy workplaces.
• Various insurance benefits include Inpatient and Outpatient Medical Insurance, Life, Disability and Accident Insurance.
• We have generous employee referral programs, employees stock purchase plan, leave benefits, and more.

Physical Job Requirements

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position, but they are not an exhaustive list of all the required responsibilities and skills of this position. The physical demands described within the Day in the Life section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Key Responsibilities

1. Develops, applies, revises, maintains and/ or tests quality/ reliability standards to ensure alignment with customer expectations.
2. Designs and implements methods and procedures for inspecting, testing and evaluating the quality/ reliability of products
3. Develops, implements quality/ reliability test plans and performs failure analysis. Perform FMECA, document CRAMS and work with supplier and engineer to enable crams test plan. Also perform PQP at supplier. Reliability modeling and ERAMS
4. Gathers operational and test data and evaluates results. Prepares documentation for testing.
5. Develops methods and parameters, project methodology and/ or project proposals.
6. Evaluates work methods, procedures and policies to ensure world class quality standards are attainable.
7. May be accountable for projects/ programs as wells as, developing methods and parameters, project methodology and/ or project proposals.
8. Coaches, mentor and conduct training for targeted organizations on quality & reliability process

Functional Knowledge

• Demonstrates expanded conceptual knowledge in own discipline and broadens capabilities

Business Expertise

• Understands key business drivers; uses this understanding to accomplish own work

Leadership

• No supervisory responsibilities but provides informal guidance to new team members

Problem Solving

• Solves problems in straightforward situations; analyzes possible solutions using technical experience and judgment and precedents

Impact

• Impacts quality of own work and the work of others on the team; works within guidelines and policies

Interpersonal Skills

• Explains complex information to others in straightforward situations

My Client is a global provider of transportation, e-commerce and business services. In this role, you will lead in managing the Healthcare Quality Management System and implementing compliance programs for Transportation and Healthcare facilities to ensure processes, procedures, and systems are compliant with regional and local regulations and customer requirements.

What you'll do:

• Quality Assessment & Standards: Review SOPs and Work Instructions for transportation & fulfilment solutions pertaining to the healthcare industry.
• Quality Policies: Design, implement & promote policies and procedures for the company's Network and facilities (hubs & stations) to ensure compliance with standards such as GDP, GCP and others.
• Healthcare Quality Management System: Develop, implement & manage the system and develop related training programs.
• Quality Management: Review documentation on the implementation and responses to corrective and preventive actions (CAPAs) and monitor action progress.
• Quality Audit Processes: Design & implement robust internal audit processes to ensure the readiness of various functions and processes when audited by regulatory agencies and customer auditors.
• Certification & Customer Audits: Lead various certification audits with relevant regulatory agencies and certification providers across the region.
• Operations Audit Programs: Lead and conduct External and Vendor audit programs / random checks to achieve successful audit outcomes and proper post-audit follow-up actions.
• Healthcare Customer Liaison: Liaise with customers to understand quality requirements/issues/ underlying concerns to advise on the way forward and support in issue resolution.

What we look for in you!

• Local pharmacist license and may be required to hold licenses on behalf of the company
• Three to five years of relevant experience in the pharmaceutical or healthcare industry in a quality-related role
• Have competencies in quality assurance / regulatory affairs, customer relationship management and root cause analysis
• Working knowledge of current Goods Distribution Practice (cGDP)/Goods Manufacturing Practise cGMP, Good Clinical Practises cGCP, Goods Distribution Practice (GDP & GxP Framework) & ISO13485 for Medical Devices
• Bachelor's Degree in Science, Pharmacy or related discipline

Your Qualities

• Accuracy & attention to detail which is crucial to proper compliance with regulatory and standards
• Problem-solving skills to support customer issue resolution
• Planning & organization skills to ensure proper audit programs are managed effectively
• Communication skills to facilitate engagements with customer and regulatory agencies
• Project management capabilities and familiarity with Process Mapping, Six Sigma, Lean Methodology,
• Agile and Design Thinking
• Apply data-driven decision-making with the use of data analytics and visualization tools like Power BI

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

This position offers an exciting opportunity to gain hands-on experience in quality management and information security while contributing to the organization's overall success. If you are passionate about quality and eager to learn, we encourage you to apply.

We are seeking a motivated individual to join our team as a Junior Quality Personnel with qualifications or experience in ISO standards, company balance scorecard, key performance indicators, and bizsafe. The successful candidate will support the implementation and maintenance of quality management systems (QMS) and information security management systems (ISMS) within the organization. This role presents an excellent opportunity for someone looking to kickstart their career in quality management and gain valuable experience in the field.

Key Responsibilities:

• As part of the QMS works across the organization, assist in implementing and maintaining or managing the ISO standards, balanced scorecard, Bizsafe, or any other quality matters.
• Conduct regular internal audits to ensure compliance with the organisation’s ISO-certified standards.
• Collaborate with cross-functional teams to identify areas for improvement in quality processes and information security practices.
• Support the development and documentation of quality procedures, policies, and work instructions.
• Provide training and guidance to employees on quality and information security best practices.
• Assist in the preparation of external audits and certifications.
• Participate in risk assessments and assist in developing risk mitigation strategies.
• Monitor and analyze quality and security metrics to identify trends and areas for improvement.
• Assist in investigating quality incidents and non-conformities and recommend corrective actions.
• Stay updated on changes to ISO standards and industry best practices related to quality management and information security.

Qualifications:

• Bachelor's degree in a relevant field such as Quality Management, Information Technology, or Business Administration.
• Certified as an Auditor or Implementer in either ISO 9001, 14001, 27001 or 45001.
• Strong understanding of ISO 9001 standards and their application within organizations.
• Excellent communication and interpersonal skills.
• Detail-oriented with strong analytical and problem-solving abilities.
• Ability to work effectively both independently and as part of a team.
• Proficiency in MS Office applications.
• Prior experience in quality management or information security is a plus but not required for junior-level positions.

Our client, a marine company in Singapore dealing with shipyard , is looking for a QA professional. As a member of the QA team, you will play a critical role in ensuring the highest standards of safety and quality across our operations. You will work closely with various departments to develop and implement QA policies, procedures, and initiatives. This is a unique opportunity to contribute to the success of a dynamic and growing organization in the maritime industry.

• Reviews and updates organization Quality policy and objectives for Management’s approval

• Reviews & updates company Occupational Health & Safety policy & objectives for Management’s approval
• Prepares, reviews and updates Quality Management System (QMS) and Occupational Health and Safety Management System (OHSMS) manuals, procedures and forms
• Interprets and implements quality assurance standards and procedures
• Reviews the implementation and effectiveness of standards and procedures
• Plans & conducts internal audits for ISO 9001:2015 & ISO 45001:2018 as scheduled in the annual work plan
• Plans and conducts Management Review Meeting for ISO 9001:2015 and ISO 45001:2018
• Manages 3rd party certification body audits for ISO 9001:2015, ISO 45001:2018 and BizSafe STAR
• Co-ordinates with respective Departments for the preparation for external audits
• Follow-up on post audits activities
• Manages Document Control for all QMS and OHSMS documents to ensure latest revision
• Supports and works with various departments in procedure reviews and updates, ensures changes are incorporated in a timely manner and assists in assessment of these changes
• Identifies training needs and organizes training interventions to meet quality standards
• Conducts Factory Acceptance Test (FAT), workshop fabricated items inspection and onboard completion inspection both internally and externally
• Prepares inspection reports of inspection outcomes and updates overall inspection status summary
• Liaises with Clients and CLASS Surveyors on external inspection
• Monitors and expedites closure of all non-conformances of the company, if any
• Responsible to create and review Risk Management Plan for projects

• With strong background in ISO:9001-2015 QMS
• Technical Inspection and Writing
• Organizational Performance Management
• Quality Systems Management
• Leadership
• QA for Interior Design
• Graduate in Business Management
• Experience in outfitting will be advantange

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

Responsibilities

• Perform AML monitoring/review on Trade post-transaction files.
• Review/investigate Trade manual screening alerts and red flag escalated by trade processing team for potential sanction violations in accordance with SMBC policies.
• Ensure that review and investigation conclusions are adequately and properly documented for regulatory/audit level review.
• Coordinate and/or prepare the required management information reporting data as applicable
• Perform daily name screening alert clearance
• Investigate and report discrepancies and irregularities arising from transactions, system failure, etc and resolve issues including handling stakeholder’s complaints and escalating all issues to Group Head / Deputy Group Head promptly.
• Other tasks as assigned by Group Head / Team Lead
• Regular update of Procedures and Manuals to ensure the group operations is in accordance to SMBC policies, audit comments and in compliance to local as well as related overseas law and regulations
• Contribute in key initiatives and other ad hoc projects as needed

Requirements

• Bachelors degree
• Able to link diverse information to build a full picture and spot inconsistencies
• Possesses knowledge of MAS regulation on AML and Sanctions requirements including KYC, Screening
• Strong team player
• Good communications skills, hands on, independent and proactive in carrying out investigation on customers and/or transactions. Able to work with front office and back office

Careers That Change Lives

We are a learning culture.  An inventive and collaborative group.  We are dedicated to making sure that every patient gets the best product — when they need it.  We have strong ties to our local communities.  Our vibrant employee communities respect and value individual experience and perspective as we aim to improve lives and the access to healthcare.

A Day in the Life

• Plans, directs, and implements all aspects of the company's design and development of new medical device products or software systems.
• May develop, evaluate, implement, and maintain technical quality assurance and control systems or reliability systems and standards pertaining to materials, techniques, or company products.
• Oversees the investigation and evaluation of existing technologies.
• Guides the conceptualization of new methodologies, materials, machines, processes or products.
• Directs the development of new concepts from initial design to market release.
• Manages feasibility studies of the design to determine if capable of functioning as intended.
• Monitors documentation maintenance throughout all phases of research and development.
• Organizes the coordination of activities with outside suppliers and consultants to ensure timely delivery.
• Selects, develops, and evaluates personnel to ensure the efficient operation of the function.

Must Have:

• Bachelor’s degree required
• Minimum of 1 year of relevant experience

Your Profile:

• 1 – 4 years relevant experience
• Experience in leading a team and managing cross-functional teams like production, supply chain, etc.
• Experience in manufacturing or quality engineering of medical devices
• Experience working in production or operations would be a plus
• Good knowledge of ISO 13485
• Strong decision-making ability
• Good interpersonal and influencing skills

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Careers That Change Lives

Engineers are indispensable to achieving our Mission. That’s why we empower you to bring the best of your experience to bear on our market-leading portfolio of innovations. Apply your existing skills and develop new ones, with the training, mentorship, and the guidance you need to continue to develop your expertise. With roles in specific business units, as well as at the corporate level, you’re sure to find an opportunity to make an impact that’s right for you.

Today, we’re partnering across the industry to confront systemic healthcare challenges – this requires bold leadership. If you want a challenging, energizing, rewarding career that changes lives, join us. Help us bring the next generation of life-changing medical technology to patients worldwide.

A Day in the Life

• Quality Improvement Projects across the sites:Lead and execute improvement projects related to manufacturing quality. Collaborate with cross-functional teams to identify areas for enhancement.
  Drive strategic initiatives aimed at elevating product quality and compliance.
  
• Core Competency Development in Quality organization:Establish and strengthen the Quality Engineering (QE) core competency within the organization.
  
  Knowledge Transfer and Teaching:Effectively transfer quality concepts and best practices to team members.
  Mentor and coach junior engineers in quality methodologies.
  Expertise in Process Validation, Process Monitoring / Statistical Process Control (SPC),Test Method Validation (TMV, Risk Management. Data analysis and Critical Thinking
  
• System Understanding:Gain a deep understanding of how the system supports various processes within the organization.
  Leverage this knowledge to drive continuous improvement.
  
  Decision-Making Authority:Make informed decisions related to quality processes and improvements.
  Serve as a consultant for critical quality-related choices.
  
  Continuous Improvement:Continuously improve existing processes and systems.
  Develop and implement innovative solutions to enhance quality outcomes.
  
• Technical Mastery:Stay abreast of global quality excellence programs, industry trends, regulations, and advancements.
  Be a technical expert in quality engineering practices.
  

Must Have:

• Bachelor’s degree required
• Minimum of 6 years of relevant experience

Your Profile:

• Bachelor’s degree in Engineering or related field (Master’s preferred)
• Certified Quality Engineer (CQE), Certified Quality Process Analyst or equivalent would be an advantage
• Six Sigma Green Belt certification would be a plus
• Significant experience in quality engineering, preferably in the medical device industry
• Strong analytical skills, attention to detail, and problem-solving abilities

About Medtronic

Together, we can change healthcare worldwide. At Medtronic, we push the limits of what technology, therapies and services can do to help alleviate pain, restore health and extend life. We challenge ourselves and each other to make tomorrow better than yesterday. It is what makes this an exciting and rewarding place to be.

We want to accelerate and advance our ability to create meaningful innovations - but we will only succeed with the right people on our team. Let’s work together to address universal healthcare needs and improve patients’ lives. Help us shape the future.

Physical Job Requirements

The physical demands described within the Responsibilities section of this job description are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. For Office Roles: While performing the duties of this job, the employee is regularly required to be independently mobile. The employee is also required to interact with a computer and communicate with peers and co-workers. Contact your manager or local HR to understand the Work Conditions and Physical requirements that may be specific to each role.

Job Purpose

The incumbant is responsible for improving revenues by reducing bad debt exposure through the direct management of credit terms

Responsibilities

• Efficient Management of Drivers and Corporate Accounts’ Debts
• Ensure the Key Performance Indicators (KPI) of Credit Control are met
• Monitor and control drivers and corporate client accounts’ outstanding.
• Responsible in contacting customers and send reminders to ensure timely payments.
• Negotiate repayment plans with customers and set payment terms and conditions accordingly.
• Conduct aged balance review with Superior and follow up review actions.
• Report and alert any exceptional and delinquent customers and apply appropriate actions to minimize bad debt.
• Prepare daily operation report(s).
• Administer litigation/credit monitoring and screening process
• Ensure compliance with financial policies and procedures.
• Manage and review repossession and external collection agencies’ performance.
• Attend to drivers’ queries and appeals relating to Credit Control matters

Qualifications & Work Experience

• Diploma or other equivalent qualification (Diploma in Business related discipline will be added advantage)
• At least 2 years of experience in credit control
• Prior experience in taxi and/or car rental industries is advantageous
• Candidate who possess a valid Class 3/3A Driving License will be an added advantage
• We seek Mandarin/Malay-speaking candidates as the incumbant will be required to serve Mandarin/Malay-speaking clients
• Excellent mathematical ability
• 5-days work week.

Skills

Technical skills include:

• Proficient in MS Office (especially MS Excel Vlookup, Pivot Tables and functions formulas)

Generic skills include:

• Meticulous and possess strong organising and numerical skills.
• Result-oriented and able to work on tight resources and datelines
• Strong negotiation and writing skills
• Excellent team player
• Customer service oriented with good interpersonal and communication skills
• Ability to work in fast pace and dynamic environment

• Conduct checks on food products, storage(Freezer, Chiller and Ambient) and processing facilities.
• Check on incoming products and conduct receiving.
• Maintain operational hygiene standards in accordance to ISO and HACCP requirement
• Perform daily inspection on sanitation, hygiene, food safety and quality aspects of the factory.
• To work under company QA and assist with related issues.
• Printing Pre-Set Labels for food products
• To Work with Export Co-ordinator on operational requirements for export shipments.

- OT Available. Basic + OT Up to $4000!

- Lunch Provided

- Dinner Provided (if OT)

- 5 1/2 Days Work Week.

About SAESL

A joint venture between Rolls-Royce and SIA Engineering Company, Singapore Aero Engine Services Private Limited (SAESL) is the world’s largest Maintenance, Repair and Overhaul (MRO) facility for all variants of the Rolls-Royce Trent engines. We are proud to operate our own state-of-the-art engine test facility for engines up to 150,000lb thrust and 140” in diameter.

Since its inception in 2001, SAESL has grown exponentially to become an integral part of Singapore aerospace ecosystem supporting airline customers across six continents. We welcome you to join our ever-growing SAESL family.

• World’s largest Maintenance, Repair and Overhaul (MRO) facility for Rolls-Royce Trent engines.
• Industry’s best turnaround time for Component Repair.
• State-of-the-art engine test facility.
• 1,500 employees supporting customers across 6 continents.

Why Join SAESL

• Staff Benefits (Comprehensive Medical Coverage, Flexible Benefits, Company Transport)
• Training/Career Progression Opportunities
• Job Security

Responsibilities

• Update the Maintenance Organization Exposition manuals, and associate documents.
• Actively drive the Safety Management System and manage the Hazard Identification & Risk Assessment system
• Conduct internal and vendor audits (SMS, SABRe, Part 145 regulations, ISO, Nadcap) to improve compliance
• Actively support external audits (SMS, SABRe, Regulatory Authorities, Customers, ISO, Nadcap)
• Monitor and analyze audit/investigation/voluntary reporting data and identify issues/opportunities for improvement
• Review / support vendor & customer quality questionnaire
• Develop and conduct regulation trainings
• Manage staff authorisation system by reviewing the qualifications and conduct competency interviews for certifying staff & internal stamp holders
• Actively drive initiatives like Narrate & Demonstrate (N&D), Behavior Based Safety (BBS), Foreign Object Damage (FOD),
• Drive the SAESL Operating System and SAESL Enhanced Work Streams (SEWS) to inculcate strong safety culture
• Take on ad-hoc projects / assignments to promote safety culture

Requirements

• Diploma / Degree in Mechanical / Aerospace Engineering
• Good knowledge on regulatory Part 145 requirements, ISO9000 and Nadcap
• Knowledge on data analysis and its tools (Minitab, Power BI etc) will be added advantage
• Qualified Lead Auditor and have experience in conducting aviation safety and regulation audits
• Min 3 years of experience in managing the Quality Management System and Safety Management System