We are seeking a dynamic, detail-oriented, and results-driven Product Quality Assurance (QA) Intern to join our team. As a Product QA Intern, you will work closely with our Quality Assurance team to ensure the quality and reliability of our products. This is a fantastic opportunity for someone who is looking to gain hands-on experience in product quality assurance and learn from a team of experienced professionals.

Responsibilities:

• Develop and implement quality assurance standards and procedures in collaboration with the QA team.
• Conduct software usability tests and participate in product design reviews to ensure functional requirements are met.
• Perform regression testing to verify resolved bugs and document test outcomes.
• Track defects, manage their resolution with the development team, and assist in reporting quality activities.
• Contribute to continuous improvement by suggesting enhancements to software performance and reliability.
• Keep abreast of new testing tools and strategies.

What You'll Gain:

• Practical experience with a variety of QA tools and technologies.
• Mentorship from seasoned QA professionals and collaboration with software developers.
• Insight into the healthcare technology sector and its regulatory standards.
• Understanding of software development life cycles and agile practices.
• Involvement in creating innovative healthcare solutions with real-world impact.
• Opportunity for a full-time position upon successful completion of the internship (based on performance and company needs).

Qualifications:

• Currently enrolled in a Bachelor’s program in Computer Science, Information Technology, or a related field.
• Familiarity with software QA methodologies, tools, and processes.
• Knowledge of SQL and scripting is advantageous.
• Detail-oriented with critical thinking skills and a commitment to quality.
• Proficient in documenting and troubleshooting errors.
• Strong communication skills and the ability to articulate issues clearly.
• A quick learner who is adaptable and thrives in a fast-paced setting.
• Organizational skills with the capacity to manage multiple projects.
• A team-oriented individual with a positive outlook and strong work ethic.

Responsibilities

• Perform white box testing, grey box and black box testing
• Perform static code analysis and facilitate code review among developers to identify inconsistencies in coding practices.
• Write Unit tests in C++ using Google Test
• Collaborate with developers and stakeholders for the timely resolution of issues
• Improve efficiency and effectiveness of testing process and management
• Enforce coding best practices and communicate recommendations to non-compliance developers.
• Follow through on implementation of QA processes and plans.

Requirements

• Bachelor's degree in Computer Science, Engineering, or a related field.
• Minimum 2 years experience in Software quality assurance or software testing.
• Strong working knowledge of C/C++ programming language.
• Prior experience with writing and executing unit tests will be an advantage.
• Familiar with static code analysis tools like SonarQube/SonarCloud.
• Hands-on experience with white box, grey box and black box testing techniques
• Familiarity with testing frameworks and tools like Google Test, code coverage tools like Gcov/Gcovr.
• Experience with issue tracking tools, i.e. JIRA and test management tools.
• Familiar with Ubuntu and Windows
• Experience in working with BitBucket, Visual Studio Code
• Knowledge of Git commands will be an added advantage.

Job Responsibilities

Quality Assurance of Quality Management Systems

• Assist the QA Manager in developing, implementing and maintaining the Quality Management System for CPM GMP, GDP, Halal Certification and other relevant standards required by the local authority. Ensure conformance to the standards and continuous certification
• Assist the QA Manager in developing and delivering continuous training programs to all levels of staff to ensure awareness of CPM GMP, GDP and Halal requirements, and compliance to healthcare guidelines
• Keeping up to date on new regulatory requirements and ensure internal SOP guidelines are in compliance
• Active participation in external and internal audits
• Ensure all non-conformances raised during internal and external audits are adequately addressed, closed and monitored

Support of Production Quality Control

• Execute the Quality Controlling activities for incoming and outgoing materials. Ensure the QC activities are carried out as of requirements in SOPs and are properly recorded. Authorized for release or reject of the materials
• Update and maintain specification for CPM/Health supplements/Cosmetic (bulk material, packaging material and finished products)
• Ensure timely calibration of equipment (e.g. data loggers)
• Carry out bulk material sampling and testing. Responsible for checking of the test results from internal and external testing. Ensure proper record keeping and retention of test reports
• Provide support to production in approval of Master Production Ticket (MPT) and releasing of incoming materials such as bulk and packaging materials for production use
• Monitor incoming materials and feedback to supplier for any non-conforming materials found. Liaise with supplier for corrective and preventive actions, and maintain the materials non-conformance records
• Maintain the retention sample records and ensure proper disposal of the retention samples according to SOP
• Carry out stability studies of the products and maintain records accordingly
• Assist in maintaining and updating of the Manufacturing Formula, Processing and Packaging Instruction (MFPP) of the products

Commercial Product Quality Support

• Assist the QA Manager by working with respective product/brand owners in following up on the investigation, resolution of quality-related complaint, and recommending corrective and preventive actions
• Ensure execution of the recommended actions, recording and periodic review of quality-related complaints

Others

• Any relevant projects as assigned

AEDAS is a leading global design practice dedicated to creative excellence and diversity in the built environment. We are a global platform for the most talented architects and designers, focused upon delivering locally-celebrated solutions for cities, communities and clients. Our global network of 12 offices forms a diverse staff base with skills across all sectors in architecture, interior design, building consultancy, master planning, landscape and urban design.

To support our continuous growth and expansion in Asia, AEDAS Singapore is seeking a committed candidate for the following position:

DOCUMENT CONTROL ASSISTANT / DOCUMENT CONTROLLER

Responsibilities:

· To take direction from Document Control Manager

· To be able to work as a proactive team member

· Management & filing of all Project documentation (Outgoing & Incoming)

· Preparation of Document Issue Packages to meet Project stage deliverables as defined by the Project Team Leader

· Checking that all documents meet defined AEDAS standards before being transmitted, and to highlight non-compliances to team members responsible. i.e. File name & drawing nomenclature compliance (Checked against any earlier revisions).

· Maintenance of Electronic PDF in project folders reflecting:

o AEDAS “Current“ Documents (Drawings, Specifications, Reports)

o “Current” Documents from all other Consultants

o “Current” Documents from Contractors as Submission Packages documents

· Downloading, Internal distribution and eventually filing of contractor submissions

· Uploading of commented documents via Workflow

· Assistance in preparation of and updating the distribution matrix as and when required, and advising all changes as appropriate

· Production of Reports to include but not limited to;

o Incoming & Outgoing reports on a weekly basis

o Tracking registers to record receipt & return of submittals

o To maintain & manage RFI tracking lists

o To highlight to team leaders any late items not yet responded

o Other reasonable tasks as required by Doc Control Manager & Team leaders

Requirements:

· Document Control Assistant - 1 year of working experiences in Electronic Document Management System (EDMS) environments, such as Aconex, Procore & BIM360 Documents

· Document Controller - 4 years of working experiences in Electronic Document Management System (EDMS) environments, such as Aconex, Procore & BIM360 Documents

· To fully engage with the usage of Electronic Document Management System (EDMS) and any other electronic document control systems pertinent to a project.

· Illustrate a positive, proactive attitude

· Logical approach to work with a consistent attention to detail

· A full understanding of AEDAS IMS and its supporting documents

· Ability to cope with conflicting demands, to be able to proactively highlight any conflicts of priorities and suggest action plans to resolve issues

Please submit a copy of your updated CV including your current salary, expected salary and notice period to [email protected].

Who we are

Crédit Agricole Corporate and Investment Banking (Crédit Agricole CIB) is the corporate and investment banking arm of Crédit Agricole Group, world’s 12th largest bank by total assets.

• Our Singapore center (“ISAP” or “Information Systems Asia Pacific”) is the 2nd largest IT setup (after Paris Head Office)” for Crédit Agricole CIB's worldwide business. We work daily with international branches located in 30 markets by:

- Envisioning and preparing the Bank’s futures information systems

- Partnering and supporting core banking flagships and transverse areas in their large scale development projects.

- Providing premium In-house Banking applications,

• This unique positioning empowers us to bring our core banking business a sustainable competitive advantage on the market.
• We seek innovative and agile people sharing our mindset to support ambitious and forthcoming technological challenges.

Mission

As an intern, your mission is to become a valuable asset to our organization by:

• Interacting comfortably with people: Building strong collaborative relationships within the team and stakeholders.
• Automation and Development: Demonstrating a deep passion for development, specially in

- Technologies: Java/J2EE, Shell Scripting, PL/SQL, SQL

- Database: Sybase, Oracle, PostGreSQL

- BDD Framework: Cucumber

- Source Code/Lifecycle Management: SVN/GIT, Jenkins, Gitlab, Ansible, MasterDeploy

- Automation tools and frameworks: JUnit, TestNG, Selenium

• Interest in Bank activities: Apetite to understand the business activities of the bank on Capital Markets.
• Process automation: Appetite for continuous improvement and automation of new as well as existing process to enhance efficiency and reduce the TAT.

During your internship, you will have the opportunity to:

• Learn about Global Market Front Office activities, Financial Data, Transaction Reporting, Market Data, Risk Indicators and Regulaotry requirements – opportunity to learn end-to-end invensment banking workflow.
• On the job training to directly apply your learning and be impactful.
• Gain insights into Software Development, understand the SDLC and its real-life implementation.
• Collaborate with Subject Matter Experts, including Business Analysts, Support Analysts, Developers, DevOps Engineers, and Quality Software Developers.
• Benefit from the guidance of a dedicated mentor.
• Deliver on jobs that directly impact the banks day-to-day activities and witness the added value of your job directly from business lines.

Qualifications and Profile

Candidates should have:

• JAVA/J2EE.
• SQL, PL/SQL and UNIX/LINUX Scripting skills.
• Excellent Aptitude, Curious to learn and inquisitive.
• Excellent communication and interpersonal skills.
• Autonomous, self motivated and excellent team player.
• Fluency in English - as acting in a multi-cultural environment.

The scope will be adapted depending on the situation and the progress of the trainee.

Please apply via below link:

https://app.jobvite.com/j?cj=oj2Bufwa&s=URL

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

WE ARE LOOKING FOR PRODUCT QC CONTROLLER TO JOIN OUR EXCITING TEAM.

What we offer:

- DESK JOB

- ATTRACTIVE PERKS AND BENEFITS

- FLEXIBLE WORK TIMINGS AVAILABLE

- TRAINING WILL BE GIVEN

- PART TIMERS ALSO WELCOME

SALARY: SDG 1600 - SGD 1800

· OFFICE LOCATION @ TAMPINES WEST (5-10 MINS WALKING FROM MRT)

· 5.5 DAYS WORK WEEK

JOB DUTIES:

-INSPECTING PRODUCT QUALITY

-SORTING AND WRAPPRING OF PRODUCTS

JOB REQUIREMENTS:

-ABLE TO WORK IN TEAMS

-INTEREST AND COMMITMENT TO WORK

-PREFFERED SINGAPOREANS AND PR’s

Job Title: Operation Admin Assistant (Quality) (ID8218)
Location: Ang Mo Kio, Singapore
Working Hours: Mon-Fri: 9AM-6PM
Salary: $2200 - $2500

Job Description:
• Assist to internal works and process on non-conformances for ISO and GMP
• Assist and liaise with all departments for any ISO and GMP documentation
• Coordinate with relevant departments on any change of documents, corrective and preventive action and to ensure all documents follow the requirement
• Liaise with consultant on ISO process, documents and requirement matters
• Source quotation for any purchase of equipment or works for ISO and GMP requirement
• Assist on other functions such as filling, typing, printing and destruction management, quality support and overall productivity with organization
• Any other ad hoc duties assigned

Requirement:
· Candidate should possess minimum Diploma qualification in Administravtive/Business/Management
• Minimum 2-3 years of working experience
• Well organized, meticulous, good team player and detailed
• Proficient in Microsoft Office (Microsoft Word, Excel and Powerpoint)
• Effective at prioritize, organizing and meeting task deadlines
• Must be meticulous and able to work independently with minimum supervise
• Keen to learn and possess positive attitude
• Knowledge or supporting on GMP and ISO 9001, ISO 14001, ISO 45001 will be advantage

Benefits:
• AWS & Variable Bonus
• Medical and dental benefits

Job Description:

• To review, develop, implement, monitor and evaluate key performance indicators in alignment with Department of Nursing's set targets.
• Prepare and conduct audits to improve the standards of nursing image and care quality.
• Coordinate and faciliatate root cause analysis sessions for incidents related to Nursing Department.
• Work closely with NDNQI coordinator and indicators' owners to facilitate the collection and submission of NDNQI data.
• Educate nurses about CGH Nursing's Professional Practice Model, the concept of shared governance and Nursing Council.
• Maintain a continuous improvement mind-set to seek evidence-based practices through research.

Job Requirements:

• Possess a Diploma, Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree, Nursing or equivalent.
• Advanced diploma / post-basic certificate in any discipline for the Senior Staff Nurse position
• Registered with the Singapore Nursing Board

Only shortlisted candidates will be notified.

Roles & Responsibilities

· To support Automation Engineers in automation projects required computer network and security system.

· Responsible for computer network and cloud system integration

· Simple programming and troubleshooting on computer network and security system

· Other ad-hoc duties

The Candidate

· You must have at least an ITE NITEC in lT system and Networks

· An independent problem-solver, a pleasant personality, communicates well and a team player.

Responsibilities:

• Manage daily QA duties and the QA/testing team.
• Develop and implement quality practices in methodologies and processes.
• Manage/support multiple QA projects.
• Develop QA plan and timeline.Recommend improvement to processes and practices to IT management and application team.

Note: Proceeding to apply on this job post means you have read, understand and agreed to WPH DATA PROTECTION NOTICE FOR JOB APPLICANTS in the link below.

https://www.wphdigital.com/notices

To assist in the daily administrative process of work with some experience basic office skills , data entry , filing , updating , good communication and a positive mindset to adept to the company's SOP's

Cynapse is an awarded AI Software Product company specializing in Enterprise-grade Vision AI in highly challenging environments. Our software platform is leveraging cutting edge cloud/on-premises/edge platforms, advanced computer vision algos, advanced ML concepts & models and more.

The company is led by globally renowned experts who previously headed large groups at Microsoft and Intel. The company HQ is located in Singapore (One North Area) and operates in over 10 countries.

Cynapse is looking for a talented and highly motivated Project Management Officer (PMO)/Quality Assurance (QA) Intern to join our team that delivers a challenging, enterprise-scale Video Content Analytics solutions to global customers. You will conform to high standards of project planning and management, working in a cutting edge, dynamic and professionally challenging environment.
Successful interns may be offered a full-time permanent position at cynapse at the end of the internship period.

Responsibilities

The selected candidate will be involved in one or more job item listed below, depending on management decision:
- Supporting the planning and delivery of Vision AI Software Projects/Programs in Singapore and other countries
- Support multiple on-going projects
- Assist with the project planning, resourcing and scheduling
- Assist in ensuring that projects are delivered on time, and provide timely reports on project status and activities Assist in requirements gathering and validation, solution development and testing, deployment, UAT and solution commissioning
- With guidance, perform usage tests on software thoroughly, identifying bugs and defects.
- Evaluates different functionalities and aspects of the product and generate report.
- Assist in communicating and managing vendors, sub-contractors, partners and other stakeholders
- Follow the company PM best practices
- Work in an Agile environment (SCRUM)
Qualifications
- Completed at least 1 year of studies as part of a Diploma/Bachelor/Master in one of the following subjects: IT/Engineering/Project-Management
- At least 6 months of experience in managing or delivering IT project/s
- Some Experience with vendors and partners management
- Analytical Thinking
- Innovative, motivated and a quick learner, attention to detail, curiosity, and passion for technology
- Bonus: Technical background/experience with software development
Benefits
- Unique opportunity to work with a talented global team on cutting edge technologies
- Informal and exciting work environment with flexible hours

Job Types: Full-time, Internship

Contract length: 6 months

Pay: $1,100.00 - $1,500.00 per month

Benefits:

• Flexible schedule

Schedule:

• Monday to Friday

Work Location: In person

Overview

Under the National University Healthcare System, the department is setting up the NUHS Institute of Clinical Quality and championing clinical quality and patient-centred care across the Group. You will support the functions of the department in the developing, implementing plans and initiatives to achieve quality and patient safety across the cluster. In carrying out the various duties, you will be required to work very closely including with the senior management, medical professionals, administrators, support staff and related external stakeholders.

The incumbent is to oversee the smooth operations and quality initiatives of the department and, the deputy director has a very important role to keep the office running and ensuring it achieves its objectives.

Job Responsibilities

• Works closely with and assists the HOD to oversee the strategic plans of the office and translate goals into action items.
• Develop and implement strategies for improving patient experience and service quality
• Oversee the strategic framework and keep track of progress of programmes in all the strategic fronts across the cluster.
• Monitor the finances of the office and take charge of all official interactions with external partners, stakeholders, and vendors.
• Manage the performance matrices and BSC commits.
• Responsible for the office communications by helping to curate communications from the office and work closely with the group and institutional communication leads.
• Manage and lead other projects where assigned.

Job Requirements

• Bachelor’s degree, preferably in a healthcare related discipline. Master’s degree strongly preferred.
• Minimum 15 years of relevant work experience in related organisations in large scale project coordination work.
• Good organizational development skills and preferably with good knowledge of the public healthcare setting, experience and familiarity is an important and useful attribute
• Relevant communications experience (preferably in healthcare setting) is an advantage.
• Proven people management experience with excellent interpersonal and communications skills, particularly in written communications.
• Ability to think and work strategically.
• Ability to multi-task in a fast changing environment and work under tight timelines.
• Excellent knowledge of MS Excel, MS Powerpoint tools for data analysis, building charts, etc.
• Good numerical sense with analytical skills, meticulous and a strong problem-solver.

#L1-RT1

• The role involves planning, coordinating, and implementing standards development projects under the national standardisation programme administered by Enterprise Singapore.
• Provide secretariat support to the Quality and Safety Standards Committees and its supporting Technical Committees and Working Groups.
• Engage and coordinate with the industry, academia, and government organisations to facilitate the development, promotion, and review of Singapore Standards and Technical References. Include coordinating and organising key standard launches and awareness workshops.
• Responsible for the identification of standards to be developed in consultation with key stakeholders from the industry, the development of standards right up to standard launches.
• Assist in the industry and technical research for the development of new/review of standards. Conduct verification studies to identify users of the standards.
• Handle all enquires received promptly regarding the standards under your area of responsibility.

Requirements

• A relevant Engineering / Quality Management / Workplace / Occupational Health and Safety degree or diploma from a recognised institution.
• Good knowledge of statutory requirements on safety, codes of practice or prior experience as a Safety Officer will be an advantage.
• Preferably with 3 years of industrial experience.
• Good command of spoken and written English.
• Able to write clear and concise minutes of meetings.
• Results-oriented and able to execute projects in a team and independently.
• Strong interest in industry standards development and promotion.
• Possess excellent networking, communication, and industry engagement skills.
• Proficiency in Microsoft Word, Excel, PowerPoint, and other productivity tools

We are seeking a highly experienced Automation and Control Systems Specialist to join our team. The successful candidate will be responsible for designing, implementing, and maintaining complex automation and control systems in industrial environments. The role involves expertise in PLC (Programmable Logic Controllers), SCADA (Supervisory Control and Data Acquisition), DCS (Distributed Control Systems), as well as proficiency in IT/OT cybersecurity, Digital Twin technologies, and Industrial Internet of Things (IIoT). You will work closely with multi-disciplinary teams to optimize industrial operations and drive digital transformation.

Key Responsibilities:

• Design and Development:
  • Develop and maintain automation solutions using PLC, SCADA, and DCS platforms.
  • Create and integrate Digital Twin models for virtual replication of physical assets and processes.
  • Develop IIoT systems to enhance industrial connectivity and real-time data analysis.
• Systems Integration:
  • Lead integration of control systems with enterprise IT systems for seamless communication between operational technology (OT) and IT environments.
  • Ensure robust data exchange between automation platforms and the cloud using IIoT frameworks.
• Cybersecurity:
• Implement and manage cybersecurity strategies for IT and OT networks.
  • Conduct vulnerability assessments and secure communication protocols for industrial control systems (ICS).
• Monitoring and Maintenance:
  • Monitor system performance and ensure continuous operation of automation solutions.
  • Provide preventive maintenance, diagnostics, and troubleshooting for PLC, SCADA, and DCS systems.
• Collaboration:
  • Work closely with cross-functional teams, including operations, maintenance, IT, and engineering, to optimize control systems performance.
  • Serve as a subject matter expert (SME) for automation and control system-related projects and initiatives.
• Documentation:
  • Prepare technical documentation, including system architecture diagrams, user manuals, and project reports.
  • Ensure compliance with industry standards and best practices in system design and implementation.

Required Qualifications:

• Education:
  • Bachelor’s or Master’s Degree in Electrical Engineering, Automation Engineering, Control Systems Engineering, or a related field.
• Experience:
  • Minimum 10 years of experience in designing,implementing, and managing automation and control systems (PLC, SCADA, DCS).
  • Proven experience in IT and OT cybersecurity practices, including knowledge of industry standards (e.g., IEC 62443).
  • Hands-on experience with Digital Twin technologies and IIoT frameworks.
• Technical Skills:
  • Expertise in PLC programming (e.g., Siemens, Allen-Bradley, Schneider).
  • In-depth knowledge of SCADA and DCS systems.
  • Familiarity with communication protocols (e.g., MODBUS, OPC, Ethernet/IP).
  • Experience with cybersecurity tools and protocols for OT environments.
  • Knowledge of Digital Twin platforms and solutions.
  • Understanding of IIoT and cloud connectivity for industrial applications.
• Certifications:
  • Certifications related to automation,cybersecurity (e.g., CISSP, GICSP), and control systems are highly desirable.

Preferred Qualifications:

• Strong project management skills with experience leading large-scale automation projects.
• Familiarity with industry regulations, including ISA, IEC, and NIST standards for industrial control systems.
• Excellent problem-solving, analytical, and communication skills.

What We Offer:

• Competitive salary and benefits package.
• Opportunities for professional growth and development.

The Service Quality Associate (SQA)act as the media between internal partners and residents as well as their families. The SQA is to maintain high standards of care and service delivery, promoting residents’ well-being, and ensuring a conducive living environment for residents, through gathering feedback and working with internal partners.

Work Location: Tampines Care Home

Client Care Management

• Act as the point of contact to interact and gather feedback from residents and their families to understand their needs and preferences.
• Work towards resolving issues and ensuring a positive outcome for all parties involved.
• Collaborate with internal partners within the care home to ensure a cohesive and collaborative approach to resident care and service delivery.
• Identify and share areas of improvement and provide recommendations.

Training and Activity Management

• Coordinate and deliver in-service talks to residents and staff.
• Encourage residents to participate in activities and events for their health well-beings.

Service Quality

• Monitor and evaluate the quality of care provided to residents by conducting regular assessments, audits and surveys.
• Identify areas for improvement and recommend strategies to enhance the quality of services.
• Implement initiatives to enhance resident satisfaction and improve the overall resident experience.
• Prepare reports for management and regulatory agencies as required.
• Ensure that the care home complies with all relevant regulations, policies, and procedures. Stay abreast with industry standards and best practices to maintain compliance.
• Escalate to HOD or Senior Management Team (SMT) for feedback that warrants immediate attention or has insinuation of escalation to public forum or media.
• Track all visits, feedback, recommendations and report at Vanguard Rehab and Clinical Meeting (VRCM) platform or any other platforms when necessary or required.

Administration

• Maintain accurate records of quality assurance activities, resident feedback, and compliance measures.

Requirements

• Diploma / GCE “A” level / GCE “O” level / GCE “N” level in a relevant discipline
• Possess at least 1 - 2 years working experience in Service Quality function or quality improvement programmes in healthcare or similar setup.
• Those with experience in Nursing Homes and/or long-Term Care Facility would be preferred.
• Ability to interact in at least 2 of the languages/dialects such as Malay, Mandarin or Tamil to communicate with the clients and families.
• Effective interpersonal, engagement and follow-up skills
• Detail-oriented
• Passion for quality and ageing issues
• Good written and verbal communication skills

Roles & Responsibilities

This role reports to the Director of Customer Experience which is a group under the Regional Customer Satisfaction Team. The candidate’s primary focus is to champion service excellence delivery at our customer touchpoints (e.g. contact centers, service centers). You will lead the development, implementation, and assessment of training initiatives and quality assurance programs across multiple locations within the region.

Primary Responsibilities and Key Roles:

• Enhance end-to-end customer journey through:
• Customer feedback management (VOCs, Service audits, Data analysis & insights etc.)
• Active engagement of relevant stakeholders to address customer pain points
• Ownership of Service Recovery guidelines to empower frontline staff to resolve customer issues
• Set and drive regional initiatives to improve overall customer experience and NPS based on insights from customer feedback and trends analysis, including improvement of services processes and policies through customer journey mapping
• Drive a culture of service excellence throughout the CS team by working closely with relevant CS team members of subsidiaries to develop guidelines, training, and motivational programs to improve customer service handling skills, mindset and attitude of frontline service staff, agents, and technicians
• Organise and chair regular Service Quality Committee meetings with stakeholders to drive service improvement
• Conduct training needs analyses to determine the current state of knowledge, skills, and competencies among frontline staff. Analyze trends, emerging technologies, and best practices to ensure the development of customized training programs, and knowledge base, tailored to the unique needs of each location.
• Oversee the establishment and maintenance of quality assurance protocols for both frontline staff and training facilitators. Monitor adherence to established procedures, identify areas for improvement, and recommend corrective actions to ensure consistency in service delivery and training outcomes across all locations.
• Measure the effectiveness of training programs and quality assurance initiatives using appropriate metrics, such as pre- and post-training assessments, participant feedback surveys, and business impact analysis. Prepare regular reports detailing program performance, ROI, and recommendations for future enhancements.
• Continuously evaluate and refine existing programs to meet evolving business needs and respond to changing market dynamics
• Any other ad-hoc projects as assigned by the Director of Customer Experience
• Oversee the responsibilities of the Assistant Manager, Regional VOC/NPS Management

Job Requirements

• Bachelor's degree in any discipline with at least 5 years of relevant experience in service quality or consumer research functions in either hospitality or retail industries and/or e-commerce
• Experience with feedback management & generating insights from VoC/NPS data for presentations to management and other departments. Experience with Excel, Tableau, and Natural Language Processing would be a plus
• Experience with conducting (qualitative and quantitative studies), ie, surveys, and focus groups to gain better insights of key drivers of customer satisfaction
• Understanding the end-to-end customer journey and develop action plans at each touchpoint to elevate the customer’s experience, including online purchase experience and post-purchase experience. A practitioner of design thinking methodology and a proven record of service process re-design is a plus
• Strong project management skills, including the ability to plan, organize, and execute complex projects within tight deadlines
• Demonstrated proficiency in adult learning theories, instructional design principles, and modern training technologies
• Excellent verbal and written communication skills, with the ability to communicate effectively with all levels of staff and management
• Ability to work collaboratively with cross-functional teams and build strong working relationships

Interested applicants are invited to apply directly at the NUS Career Portal

Your application will be processed only if you apply via NUS Career Portal

We regret that only shortlisted candidates will be notified.

Job Description

The job holders are to work with PI and the research team to conduct research characterizing airborne pollutants in urban environment.

Qualifications

One or more of (but not limited to) the following:

• Experience in applying data analytics, machine learning and handling big data
• Experience in applying Pythons functions of matplotlib, and numPy, pandas, statsmodels
• Fast learner - capable of conducting independent research and proficient literature search, review & summary with strong background in Chemical Engineering / Chemistry / Physics
• Experience in operating instruments measuring physical and/or chemical properties of airborne pollutants
• Proactive in assisting and contributing to quality scientific research publications
• Proficient in technical presentation, slide making, report writing, etc.
• Proven rounded and effective team player with strong initiative and ownership of the research project

As a Software Quality Assurance (QA) Engineer, you will play a crucial role in ensuring the delivery of high-quality software products. You will be responsible for designing and implementing effective quality assurance strategies, conducting tests, identifying defects, and working closely with cross-functional teams to resolve issues. Your attention to detail, strong analytical skills, and expertise in testing methodologies will contribute to the overall quality and reliability of our software solutions.

Responsibilities:

• Estimate, prioritize, plan and coordinate quality testing activities
• Develop and execute comprehensive test plans, test cases, and test scripts to validate software functionality and identify defects
• Record test progress and test results
• Identify, document, and track software defects, and work closely with development teams to investigate and resolve issues
• Conduct various types of testing, including functional, integration, regression, and performance testing, to ensure the quality and reliability of software products.
• Perform manual and/or automated testing
• Liaise with software developers and internal teams to understand project or software concept, objectives, project requirements, user stories, and acceptance criteria
• Stay up-to-date with new testing tools and test strategies and propose ideas that can streamline our existing process
• Collaborate with cross-functional teams to define and implement quality metrics, processes, and best practices.
• Continuously improve testing processes, tools, and frameworks to enhance efficiency and effectiveness.

Qualifications & Skills:

• Bachelor's degree or higher in Computer Engineer/Computer Science/Information Technology or related field with at least 4 years of relevant working experience
• Experience with software quality assurance methodologies, tools and processes
• Must be fluent in English
• Strong background in testing applications on both Windows and Mac OS platforms
• Proficiency in designing and executing test plans, test cases, and test scripts
• Able to work with a team and/or stakeholder to achieve operational targets
• Possesses critical and analytical thinking, excellent analytical and problem-solving, multi-tasking and project management skills
• Hands-on experience with automated testing tools is a plus
• Experience with various types of testing, including functional, integration, regression, and performance testing. Security testing is a plus

You’ll get to:

• As a Quality Engineer, you have the opportunity to accelerate the delivery and to improve the quality of the software we build through recommending and implementing automated test suites.
• Work with vendors, government agencies and teams to identify end-to-end test scenarios as well as to automate these test scenarios, applying risk-based strategy to minimize manual interventions.
• Analyse and decompose complicated software systems and design a strategy to test these systems.
• Review Quality Assurance Plan and Test Strategy to provide timely and meaningful feedback.
• Ensure all required testing documentations are in place as part of production preparation checks.
• Drive and advocate continuous improvement in testing practices and tools.
• Conduct research on emerging test automation technologies that can optimize and accelerate the project delivery.

What you’ll bring to the team:

• Degree or Diploma in Computer Science, Computer or Electronics Engineering, Information Technology, or related disciplines
• Minimum 5 years' experience in application exploratory testing and regression test automation, application performance testing, and/or application security testing. Hands-on experience in automating various types of tests such as unit tests, API tests, Integration Tests, UI Tests, and End-to-end Tests.
• Create and support test automation strategies and implementations
• Knowledge of test best practices, test methodologies and their corresponding tools.
• Must have strong troubleshooting and debugging skills
• Meticulous attention to details
• Strong analytical, interpersonal and presentation skills
• Keen to share knowledge with team mates
• Curious, open to new ideas
• Quick to learn new skills
• Proactive, self-driven and motivated

Bonus points for:

• ISTQB, CSQA, CSTP or other relevant certification
• Excellent verbal communication and listening skills
• Experience in agile development environment will be an added advantage
• Experience in DevOps will be an added advantage
• Experience in Performance testing will be an added advantage

Job Description
• Manage a portfolio of clientele which include listed companies, SMEs and internationally active companies
• Manage a team of audit professionals and assist the Audit Partners and Directors in delivering assurance services to a portfolio of clients
• Perform review work of audit teams’ findings
• Develop and maintain long-term client relationships and identify business development opportunities
• Coach, mentor and build high performance teams

Job Requirement
• Degree or professional accounting qualifications recognised by ISCA
• Minimum 5 years’ relevant experience with large/mid-tier international accounting firms
• Strong technical (accounting/auditing standards) & interpersonal skills

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Send me your resume via WhatsApp ❤

WhatsApp: (https://api.whatsapp.com/send?phone=6592377799)

I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

Responsibilities:

• Lead and execute comprehensive audits for both listed companies and SMEs, locally and internationally, from planning through to completion, consistently meeting deadlines while demonstrating reliability and strong organizational skills as a key team member.
• Develop and apply effective problem-solving skills, providing actionable recommendations to management based on thorough industry research, insightful analysis, and investigative findings.
• Show initiative and uphold a strong work ethic, coaching junior staff, sharing knowledge, and understanding how individual contributions impact team performance and outcomes.
• Understand the role of the business unit within the broader firm context, actively building internal networks, and making meaningful contributions during client meetings alongside senior team members.

Requirements:

• Min Degree or professional accounting qualifications recognised by ISCA
• Minimum 2 years’ relevant experience with large/mid-tier international accounting firms
• Proactive, committed and able to work under pressure
• Possess initiative and the ability to work independently
• Team player

If you are interested, kindly apply through mycareersfuture.

I regret to share that only shortlisted candidates will be notified.

www.dadaconsultants.com

EA Registration Number: R21100604

Data provided is for recruitment purposes only

Business Registration Number: 201735941W.

Licence Number: 18S9037

About Us:

We are the independent expert in assurance and risk management. Driven by our purpose, to safeguard life, property, and the environment, we empower our customers and their stakeholders with facts and reliable insights so that critical decisions can be made with confidence. As a trusted voice for many of the world’s most successful organizations, we use our knowledge to advance safety and performance, set industry benchmarks, and inspire and invent solutions to tackle global transformations.

About the Role:

Part of the Sales team of Business Assurance SEA (certification and training), the Country Business Developer will report to the Area Manager of Southeast Asia.

• Responsible for driving sales, developing business relationships, establishing and maintaining both sales and business development strategies to meet sales targets, and implementing marketing initiatives.
• In a proactive mode, approach targeted companies, and identify and generate business opportunities in line with DNV services portfolio.
• Develop a local network of partners (consultants, channels).
• In respect of DNV’s rules, prepare, submit, and defend added-value proposals.
• Follow up, negotiate, and conclude business contracts to achieve individual targets.
• Sustain existing customers’ loyalty, and deal with sales requests in coordination with other DNV departments.
• Take part in local communication actions (events, tradeshows, conferences, exhibitions, etc).
• In relation to the area to cover, the expectation is that the incumbent shall be ready to travel in her/his dedicated geography (~50% of the overall time to be considered on the field).

About You:

• Bachelor degree.
• 3 years minimum sales experience from another certification body or similar industry, preferred.
• Independent and able to understand the competitive landscape of the certification marker in Singapore.
• Strongly business-oriented, efficient, autonomous, and accountable, with an entrepreneurship and market developer mindset.
• Enthusiastic, dynamic, resilient, open to change, and flexible.
• Strong interpersonal relationship capability, and ability to work both remotely and with a team.
• Ability to approach and convince the decision makers by listening to their expectations, understanding their stakes and goals, and offering adapted /innovative/value-added solutions.
• Relevant years of successful experience in selling B-to-B solutions and services are needed (references to be provided).
• Owning a demonstrated experience in selling management certification and training services, combined with experience in QHSE Risk management will provide a real additional advantage to the candidate, but is not requested for this job.
• Strong verbal and written communication skills in English and local language.
• Strategic thinking.

What we Offer:

• Flexible work arrangements for better work-life balance
• Generous Paid Leaves (Annual Leave, Compassionate Leave, Parental Leave, Marriage Leave, Maternity Leave, Prolonged illness)
• Medical benefits
• Maternity Benefits
• Pension and Insurance Policies (Group Life Insurance, Salary Continuance Insurance, Worker’s Compensation for all employees, Corporate Business Travel Insurance)
• Additional Benefits (Long Service Awards, Professional Membership, Mobile Phone Reimbursement)
• Sales Incentive Scheme

*Benefits may vary based on position, tenure/contract/grade level*

DNV is an Equal Opportunity Employer and gives consideration for employment to qualified applicants without regard to gender, religion, race, national or ethnic origin, cultural background, social group, disability, sexual orientation, gender identity, marital status, age or political opinion. Diversity is fundamental to our culture and we invite you to be part of this diversity.

Requirements:

• At least 2 years of relevant QA experience
• Bachelor’s degree / diploma in training & development, or similar capacity.
• Strong understanding of software development processes
• Familiar with various Microsoft Office Suites especially PPT.
• Excellent communication, analytical, and problem-solving skills
• Ability to manage tight deadlines and work under pressure

Job Description:

• Lead the QA process, providing guidance to the team
• Analyze system specifications and create test strategies and plans
• Conduct manual and automated testing, ensuring top product quality
• Collaborate with development teams to enhance software quality
• Log and document testing phases, reporting errors as needed
• Provide feedback on improving software design and performance
• Stay current with emerging tools and technologies in QA
• Manage, review and develop the QA scoring matrix, evaluation assessment and conduct deep analysis in order to provide insights to stakeholders on team performance