• Manage a team to achieve operational objectives
• Provide strategic plans to synergize mailboxes and escalation management
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.

Requirements:
• Degree
• At least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• 1 year contract (Renewable)
• Location: Central

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Responsibilities

Comply with all Corporate/Plant/Departmental Safety, Health & Environmental rules/policies/procedures while performing this job whether or not on 3M property.

1. Provide technical and analytical support, and responsible for the daily lab operations by conducting various inspection, tests & analysis.

2. Document test results and perform material disposition based on Material Release Specification. Communicates test results to the appropriate staff.

3. Participate in resolving production and quality issues through effective problem solving skills.

4. Responsible to ensure all documentation are current and used as required by applicable standards and regulatory requirements.

5. Perform daily setups, verification, maintenance and standardization of lab equipment. Assists in equipment troubleshooting and minor repairs.

6. Maintain and manage the inventory of laboratory consumables and testing reagents.

7. Assist Lab-in-Charge to review and revise the procedures and inspection / test methods, to continually improve laboratory operation efficiency.

8. Lead the juniors / new hires in achieving above duties and responsibilities through training and execution.

9. Assist Engineer in start-up / implement change in activities relating to product, lab activity and test method.

10. Require to lead a Kaizen, small improvement project or equivalent.

11. The job also requires performing other duties as assigned.

Requirements

1. Diploma in Chemical Engineering

2. 2 years’ relevant experience in Materials Science or Failure Analysis

3. preferably from PCB, Semiconductor or electronics Industry

4. Good knowledge in Chemistry or Material Science

5. High degree of computer literacy.

6. Good knowledge on sophisticated analytical techniques, failure Analysis and lab testing.

7. Good planning and operation skills to achieve high productivity and high quality testing result.

8. Good problem solving skills and analytical skills

9. Interactive team working and independent decision making.

• Position: Pest Control Technician
• Working days: 5.5 working days per week
• Working hours: 9am-6pm, Sat 9am-1pm
• Basic Salary: $1800 to $2500 + $500 Attendant allowance + High OT Payout
• Office location: Sembawang

Interested applicants can also send your resume to WA: +65 8827 8712 (Ms Lynne) and allow our Consultant to match you with our Clients. No Charges will be incurred by Candidates for any service rendered.

TAN LEE XIAN Reg No: R24123487

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Job Requirements:

1. Relevant experience is required
2. Full-time NEA Vector Control Technician License
3. Class 3 Driving Licence (Required, Manual Company Van Provided)
4. Able and willing to do OTs (OTs will be paid accordingly)

Key Duties & Responsibilities:

1. To carry out DETAILED INSPECTIONS and to administer appropriate pest management plans to assist with eradicating the pests and provide QUALITY SERVICES to customers’ premises.
2. Able to perform pest control works at residential, commercial, industrial & food establishments.
3. Most of the jobs will be conducted within the F&B premises.

Benefits:

1. Commission/Incentives and excellent career prospects.
2. Yearly Bonus after completion of 1 year (Base on performance).
3. Medical benefits and welfare.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Design and develop scalable backend systems and algorithms for fraud detection and prevention.

- Collaborate with frontend engineers, product managers and other cross functional teams to integrate risk control solutions into the platform.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Conduct thorough testing and debugging of backend systems to ensure reliability and performance under varying loads.

- Stay informed about emerging technologies and industry best practices in risk control and fraud detection.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 2+ years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Solid understanding of data structures, algorithms, and software design principles.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Lead a team of engineers in the design, development, and implementation of risk control systems.

- Collaborate with product managers and cross functional teams to identify and prioritize fraud detection and prevention initiatives.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Provide technical guidance and mentorship to team members, fostering a culture of continuous learning and development.

- Define the long-term technical roadmap for the team.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 5 years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Demonstrated leadership experience, with the ability to lead and mentor a team of engineers.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

About TikTok

TikTok is the leading destination for short-form mobile video. Our mission is to inspire creativity and bring joy. TikTok has global offices including Los Angeles, New York, London, Paris, Berlin, Dubai, Singapore, Jakarta, Seoul and Tokyo.

Why Join Us

Creation is the core of TikTok's purpose. Our platform is built to help imaginations thrive. This is doubly true of the teams that make TikTok possible.

Together, we inspire creativity and bring joy - a mission we all believe in and aim towards achieving every day.

To us, every challenge, no matter how difficult, is an opportunity; to learn, to innovate, and to grow as one team. Status quo? Never. Courage? Always.

At TikTok, we create together and grow together. That's how we drive impact - for ourselves, our company, and the communities we serve.

Join us.

About the Team

The Global e-commerce team is a content e-commerce business utilizing international short video products as carriers. Our aim is to become the preferred choice for users seeking to discover and purchase affordable, high-quality products. We provide users with tailored, vibrant, and efficient consumption experiences while enabling merchants to access robust and dependable platform services in various scenarios, such as live e-commerce and short video content e-commerce. Our vision is to make affordable and high-quality products easily accessible, enhancing the quality of life for all. We are actively seeking Tech Lead Managers to contribute to our team's growth and product success.

E-Commerce’s Governance Platform is a global team dedicated to ensuring a safe and trustworthy marketplace for our buyers, sellers, and creators. We focus on areas such as risk detection capabilities, fairness, and sustainability of the E-Commerce ecosystem, content and commodity quality, and friction-free experiences to drive improvement.

Responsibilities

- Design and develop scalable backend systems and algorithms for fraud detection and prevention.

- Collaborate with frontend engineers, product managers and other cross functional teams to integrate risk control solutions into the platform.

- Evaluate existing risk control processes and technologies, identifying areas for improvement and optimization.

- Drive innovation by researching and implementing new technologies and methodologies to enhance fraud prevention capabilities.

- Conduct thorough testing and debugging of backend systems to ensure reliability and performance under varying loads.

- Stay informed about emerging technologies and industry best practices in risk control and fraud detection.

Qualifications

- Bachelor's or higher degree in Computer Science, Information Technology, Programming & System Analysis, Science (Computer Studies) or related discipline.

- 2+ years of experience in software development, with a focus on risk control or anti-fraud solutions.

- Strong proficiency in programming languages such as Golang, Python, or Java.

- Solid understanding of data structures, algorithms, and software design principles.

- Excellent problem-solving and analytical skills, with a keen attention to detail.

Preferred Qualifications

- Prior experience working on risk control or anti-fraud solutions in the e-commerce industry.

- Experience with distributed systems and microservices architecture

- Strong communication skills and the ability to collaborate effectively with cross-functional teams.

TikTok is committed to creating an inclusive space where employees are valued for their skills, experiences, and unique perspectives. Our platform connects people from across the globe and so does our workplace. At TikTok, our mission is to inspire creativity and bring joy. To achieve that goal, we are committed to celebrating our diverse voices and to creating an environment that reflects the many communities we reach. We are passionate about this and hope you are too.

Job Purpose

The candidate will work within the Responsible Investments team at GE’s Investment Department and be responsible for the generation of ESG-related portfolio dashboards and reporting. The candidate will contribute to the development of decarbonisation strategies and portfolio integration approaches through a combination of qualitative and quantitative analysis.

The Job

· Collaborate with cross-functional teams (both internal and external stakeholders) to obtain required data and perform quantitative analysis to inform investment decision-making.

· Maintain analytical tools, dashboards and reports to monitor progress against set targets and objectives.

· Utilise proficiency in programming languages such as Python for data manipulation and automating routine tasks.

· Perform independent research of industry white papers (e.g. MSCI, NZAOA, TCFD) and guidance set by international bodies (e.g. NGFS, IPCC) and regulators (MAS).

· Harness ESG investment insights to deepen and expand ESG integration across the investment process, and inform investee engagement.

· Perform forward-looking analysis including climate stress-testing, value-at-risk, and portfolio implied temperature pathways, etc.

· Takes accountability in considering business and regulatory compliance risks and takes appropriate steps to mitigate the risks.

· Maintains awareness of industry trends on regulatory compliance, emerging threats and technologies in order to understand the risk and better safeguard the company.

· Highlights any potential concerns /risks and proactively shares best risk management practices.

Our Requirements

· Bachelor’s degree or higher in Finance, Economics, Mathematics, Statistics, Engineering, Computer Science or related fields.

· Knowledgeable in responsible investing frameworks and reporting standards and a keen interest in translating these into real-world portfolio applications.

· Familiarity with ESG metrics and data systems like MSCI ESG Manager and Barra.

· Competent in translating complex, disaggregated datasets into useful, relevant insights.

· Basic to intermediate proficiency in Python ideal.

· CFA qualification would be viewed favourably.

· Self-starter and the ability to effectively engage stakeholders across all levels.

· High level of integrity, takes accountability of work and good attitude over teamwork.

· Takes initiative to improve current state of things and adaptable to embrace new changes.

· Fresh graduates are welcome to apply if they show a strong interest in Sustainable Finance and Responsible Investments (e.g. participation in relevant training or programs offered by local or overseas institutions).

About Great Eastern

Established in 1908, Great Eastern places customers at the heart of everything we do. Our legacy extends beyond our products and services to our culture, which is defined by our core values and how we work. As champions of Integrity, Initiative and Involvement, our core values act as a compass, guiding and inspiring us to embrace the behaviours associated with each value, upholding our promise to our customers - to continue doing our best for them in a sustainable manner.

We work collaboratively with our stakeholders to look for candidates who exhibit or have the potential to embrace our core values and associated behaviours, as these are the key traits that we expect from our employees as they develop their careers with us.

We embrace inclusivity, giving all employees an equal opportunity to shine and play their role in exploring possibilities to deliver innovative insurance solutions.

Since 2018, Great Eastern has been a signatory to the United Nations (UN) Principles of Sustainable Insurance. Our sustainability approach around environmental, social, and governance (ESG) considerations play a key role in every business decision we make. We are committed to being a sustainability-driven company to achieve a low-carbon economy by managing the environmental footprint of our operations and incorporating ESG considerations in our investment portfolios; improving people’s lives by actively helping customers live healthier, better and longer; and drive responsible business practices through material ESG risk management.

To all recruitment agencies: Great Eastern does not accept unsolicited agency resumes. Please do not forward resumes to our email or our employees. We will not be responsible for any fees related to unsolicited resumes.

Job Profile Summary:

We are looking for a Distribution Operation Specialist, who will be an integral role in performing daily operations support for Distribution and ensure that we take our service levels to greater heights to support our agents and partners.

Job Description:

• Review and approve applications for sales activities and campaign management
• Act as 1st line of reviewers for marketing materials submitted by Agency force
• Document and consolidate appeals for Appeal committee, execute Appeal committee’s decisions
• Document and update on all SOPs within Agency Division to ensure consistency in all processes
• Review SOC deviation application, Introducer application, Agency Leader proxy application, CPF Medisave Contribution reminders
• Execute other daily agency operations to deliver timely and comprehensive administrative support (Sales Admin & Support, Incentives and Payment Processing)
• Coordinate key projects for Agency Service and Transfer of Policy team
• Other assigned ad hoc duties

Who we are looking for:

Competencies & Personal Traits

• Able to work and thrive in a fast-paced, rapidly changing work environment
• Attention to details
• Advanced MS office skills, especially Excel or PowerBI
• Able to work in a team
• Enthusiastic and energetic in getting things done.
• Strong communication and interpersonal skills

Working Experience:

• 1-2 years experiences in operations and/or distribution support
• Preferably experiences in insurance/financial industry

Education:

• Degree in any discipline

Job Profile Summary:

Join us in the midst of a rapid and exciting transformation! We are driving a customer-centric strategy, adopting new technologies, revamping our digital platforms, and building new digital capabilities.

The Distribution Digital Enablement team is at the forefront of our digital agenda. We design innovative solutions, solve complex problems, prioritize backlogs, and develop a clear roadmap for future digital initiatives.

As part of this dynamic team, you will support the Digital Transformation Lead in transforming our financial planning and point of sales platform. You will drive the ideation, development and iteration of product features, and play a crucial role in stakeholder management and change management to ensure maximum adoption of new capabilities and platforms across our channels.

Job Description:

• Drive the continuous ideation, development, launching, and iteration of product features on web and app platforms
• Gather and analyze feedback from stakeholders and users to identify areas of improvement and spearhead research on new features
• Innovate to enhance user experience and explore integration opportunities with other systems
• Envision and design end-to-end business processes and journeys
• Provide business logic recommendations and solutions aligned with business objectives
• Understand and represent the business unit to articulate business value and prioritise product features
• Collaborate closely with PACS Technology, Customer, Compliance, and Risk teams to ensure quality delivery
• Work with Business Analysts to capture business requirements accurately and drive the review and approval of user stories.
• Actively participate in planning meetings with Tech Product Owners, Business Analysts, and Engineers to clarify business requirements and prioritize the backlog.
• Oversee delivery quality by collaborating closely with Engineering and Quality Assurance teams during UAT reviews, sign-offs and live verification to ensure operational readiness for each release
• Prepare training and communication materials for new launches to ensure business readiness and drive adoption.
• Monitor project progress, provide updates, and escalate risks and issues as needed, following up on actionable items and mitigations.
• Communicate product updates, milestones, and priorities to internal and external stakeholders.

Who we are looking for:

Competencies & Personal Traits

• Excellent skills in MS Office Suite and familiarity with project management tools such as Jira and Confluence.
• Strong understanding of user-centered design principles with experience in conducting user research and incorporating feedback.
• Strong understanding of project governance, execution, and risk management standards.
• Ability to think creatively and work effectively with cross-functional teams.
• Willingness to take ownership and be accountable for results.
• Ability to leverage data to drive decisions and improvements.
• Logical, detail-minded, and proactive in identifying and addressing issues.
• Strong command of English with excellent written, analytical, verbal, and interpersonal communication skills.
• Ability to manage and collaborate with stakeholders at all levels, effectively communicating complex ideas to diverse audiences.
• Strong attention to detail, ability to organize complex situations, and manage multiple tasks within tight timelines.
• Fast learner, excited to work in a fast-paced, autonomous environment, and able to manage ambiguity.
• Ability to define product vision and inspire stakeholders towards achieving it.
• Effective team player who is self-driven and able to work independently
• Curious and not afraid to challenge the status quo

Working Experience:

• At least 3 - 5 years of experience in digital transformation projects, digital product management, business analyst related roles in the financial/insurance sector preferred
• Experience working in Agile/Scrum environments

• Develop and implement procedures for inspecting, testing, and evaluating the quality in accordance with the industry and company's standards.
• Set up Project Quality System, implement and maintain in accordance with Singapore standards.
• Track all legal and regulatory compliance requirements and performance and identify preventive programs to mitigate any potential non-compliance.
• Evaluate the implementation of Quality Plans and Quality Control Plans at sites to ensure that the project Quality Plan adheres to specifications and contract requirements.
• Conduct periodic site visits to perform detailed and documented quality, process, and safety checks, ensuring that quality meets industry and company standards.

Requirements:

• ISO 9001: 2015 Lead Auditor Certified
• Degree in Engineering or equivalent
• At least 8 years of implementation and management of quality systems experience in Construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996

Position title : Junior Quality & Logistics Assistant

Location: Boon Lay

Working Days: 5.5 work week

Working hours : 7.30am to 4.30pm, Sat: 7.30am to 12.45pm

Salary : $2000 + OT

Responsibilities

1. Perform quality check:

• Weight & test equipment
• Incoming and outgoing cylinders
• incoming seats and stock
• Painted cylinders, logo and warning label
• Meet safety and specification standards (footring/rusty/dirty/height)

1. Perform quality check:

• Perform logistics on Haulier, keying into stock program
• Perform physical stock take on empty and filled cylinders
• Collate defective cylinders statistics
• Maintenance of Daily Occurrence Book
• Perform store duty
• Ensure stick are check on Haulier whether incoming or outgoing on voucher or manual

1. Admin Support

• Input incoming bulk CO
• Office filing
• Report writing
• Organize meeting according to schedule
• Ad-hoc tasks

Requirement

• Min 1 yrs exp in operations
• N level (or equivalent and above)
• Able to use Microsoft Office

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Profile Summary:

In this role, you will assess medical and financial risks of applicants for life and health insurance policies. As part of this dynamic role, you will report to the Head of High Net Work Underwriting and work closely with internal and external stakeholders to evaluate the risk and exposures of potential clients.

Job Description:

• Assess medical and financial risks of applicants for life and health insurance policies
• Make decisions, within the given authority, that are consistent with underwriting standards and compatible with market trends
• Review cases with complex medical conditions and multiple risk factors
• Process a customer request end to end
• Provide support and services to Financial Consultants on matters relating to underwriting
• Zoom calls with distribution channels on matters relating to New Business
• Be involved in ad hoc projects

Who we are looking for:

Competencies & Personal Traits

• Sound knowledge of medical conditions, insurance laws & regulations
• Good understanding of insurance products
• Customer-oriented, with good interpersonal and communication skills
• Confident in problem solving and decision making
• Possesses project management skills
• Proficient in MS Office

Working Experience:

• 5 years of experience in life underwriting preferably with High Net Worth experience

Professional Qualifications:

• ACII, ANZIIF, ALU or LOMA

Education:

• Degree in Biomedical Science or Nursing

Language:

• English

As member of the High Net Worth (HNW) Underwriting team, you will provide dedicated and prioritized customer service to our HNW segment’s key stakeholders and our HNW clients by ensuring delivery of key service objectives through efficient and effective management of the New Business application.

• Work closely with the HNW Underwriters and other business units to ensure that applications are processed accurately and that all service level agreements are met
• Perform consistent engagement with the relevant stakeholders through the end to end New Business journey for positive and seamless customer journey
• Follow through on all aspects of the journey through documented follow-up cycle.
• Provide updates to advisers and intermediaries of their client’s application status
• Communicate with medical service providers to ensure that the reports are delivered promptly
• Ad-hoc process improvement projects

Who we are looking for:

• Strong working knowledge of underwriting principles, new business processes, insurance laws and regulations.
• Conflict resolution and relationship management skills
• Excellent communication, interpersonal, critical thinking and problem-solving skills
• Customer-centric with ability to work under pressure
• Details oriented, meticulous
• Self-motivated, independent
• Strong initiative, keen learner
• Excellent MS Excel / Power BI skills

Working Experience

• At least 5 years of relevant working experience
• Professional insurance qualification

Job Profile Summary:

We are looking for an Agency Strategy Manager to support the Head of Agency Strategy in crafting and implementing strategies that enhance the growth, performance, and overall effectiveness of Agency Force. This role requires a dynamic individual with strong communication and project management expertise, adept at coordinating across various departments to achieve business goals and ensuring the agency network operates at its full potential. The ideal candidate will possess strategic thinking abilities with strong analytical skills, and an in-depth understanding of the insurance industry. The candidate will play a pivotal role, working in conjunction with program stakeholders to drive and oversea transformation projects and strategies.

Job Description:

• Responsible for development and implementation of strategic initiatives designed to drive growth and profitability in the life insurance business. Work closely with cross-functional teams to develop and implement strategies that address market opportunities and agency needs.
• Work in tandem with cross-functional teams, including finance, business performance, transformation, tech, compliance, recruitment, L&D and other critical functions to ensure strategic alignment. Support new initiatives and investments while driving the adoption of new processes and technologies that align with agency’s strategic priorities.
• Lead and manage key strategic projects from concept through to execution, including defining project scope, developing comprehensive project plans, managing resources, and ensuring timely delivery of project outcomes that are aligned with agency’s overarching objectives.
• Conduct in-depth research and analysis to identify trends, opportunities, and treats in the life insurance industry. The insights will inform the strategic direction and be professionally packaged into strategy decks for executive decision making.
• Continuously monitor and assess the effectiveness of implemented strategies and adjust as needed. Deliver detailed reports and presentations, clearly outlining project progress, milestones, resource allocations and forecasts. This includes identifying and mitigating any risks to ensure all agency-driven initiatives meet established timelines, budgets, objectives and quality standards.
• Maintain clear and proactive communication with cross-functional teams, providing regular updates on project goals, progress, and any emerging challenges. Your role will ensure all stakeholders are aligned and informed.
• Craft and deliver compelling, data-driven business proposals. Ensure these proposals are well-researched, aligned with both short-term and long-term objectives, and are tailored to meet the specific needs of the agency and its stakeholders.

Who we are looking for:

Competencies & Personal Traits

• Demonstrated expertise in crafting business proposals and strategy plans that are both compelling and aligned with organisational goals.
• Strong ability to analyse data, extract key insights, and translate these findings into actionable strategies that effectively drive business growth and success.
• Strong problem-solving capabilities to anticipate and navigate unforeseen challenges, ensuring the successful execution of business initiatives and achieving desired outcomes.
• Ability to produce polished reports, business proposals and presentations that reflect thoroughness and precision.
• Skilled in building consensus and fostering a collaborative work environment among diverse teams.
• Ability to thrive in a fast-paced environment.

Working Experience:

• 5 to 7 years of experience in strategy development and execution within the Life Insurance or Financial Services Industry.
• Demonstrated experience in leading and managing projects from initiation through to completion.

Professional Qualifications:

• CMFAS M5, M9, M9A, HI certifications preferred

Education:

• Degree in Finance, Business or related fields of study

Language:

• Strong command of verbal and written English

Our client is a global leading cloud infrastructure provider that leverages innovative technology - Hyperconverged infrastructure, HPC with CDI Architecture, AI/ML, Advanced Cooling - to help worldwide customers meet their needs for sophisticated data center operation.

Role: MRB Technician (Quality)
Duration: 6 months (Renewable. Convertible to perm)
Location: East
Working days; 5 days Monday to Friday
Working hours:
AM shift : 7am to 3pm
PM shift : 3pm to 11pm (Shift allowance $6/day)
Night shift : 11pm to 7am (Shift allowance $17/day)

Salary: Up to $3k

Roles and Responsibilities:

• Work closely with engineer in handling defective found
• Assist in material rejection and define defective material flow
• Work with supplier on the root causes or FA report
• Monitor and keep track of all material rejection
• Assist in Kaizen activities and ISO activities

Requirements:

• Nitec / Diploma in quality or engineering with at least 1-3 years of working experience in Server & Rack manufacturing environment
• Able to work independently and a team-player as well
• Good knowledge in handling RMA process, IPQC in server & rack production
• Relationship oriented and self-motivated to achieve target
• Good communication skills, interpersonal skills and presentation skills
• Knowledge of SAP is advantage

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates collecting, using and disclosing my personal data for the purposes set out in the Privacy Policy which is available at www.persolkelly.com.sg I also acknowledge that I have read, understood, and agree to the said Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394

• Reg. R24124631 (Moh Cheng' En, Desean)

• Manage a team to achieve operational objectives
• Provide strategic plans to synergize mailboxes and escalation management
• Plays a pivotal role to work with the various survey managers to drive quality standards and service excellence
• Handle internal and external escalations via investigations, incident reporting, findings and providing de-escalation solutions.
• Perform service recovery calls/emails as needed for de-escalation.
• Determining call quality and standards via call audits and calibrations.
• Evaluate and improve current email templates for continuous improvement.
• Ensure team is fully utilized during lull period by initiatives to support continuous productivity.
• Timely reporting to management team and stakeholders
• Conduct coaching and mentoring to the team to improve knowledge, skills and attitudes.
• Conduct year-end appraisals and identifying talents for retention and recognition with Talent Management team.

Requirements:
• Degree
• At least 5 to 7 years in quality service experience with 2 years of managerial expertise.
• Those without the academic requirement but possesses relevant experience will be considered.
• Applicants with call centers, statistical and/or large data processing background will be advantageous.
• Proficient in MS Word, Excel, and PowerPoint due to intensities of reporting and communication plans.
• Selected applicants are required to complete a training course and passed the assessment test before being deployed to operations.
• 1 year contract (Renewable)
• Location: Central

Interested candidates, please click on the following link to begin your job search journey and submit your curriculum vitae (CV) directly through the official PERSOLKELLY job application platform - GO.

By sending us your personal data and CV, you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for account creation in GO and the purposes set out in the Privacy Policy https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with GO’s Terms of Use https://go.persolkelly.com/Tacand the Privacy Policy. If you wish to withdraw your consent, please email us at [email protected]. Please feel free to contact us if you have any queries. Suzana Binte Slemat (EAP No. R1989461) EA Licence No. 01C4394

Position title : Junior Quality & Logistics Assistant

Location: Boon Lay

Working Days: 5.5 work week

Working hours : 7.30am to 4.30pm, Sat: 7.30am to 12.45pm

Salary : $2000 + OT

Responsibilities

1. Perform quality check:

• Weight & test equipment
• Incoming and outgoing cylinders
• incoming seats and stock
• Painted cylinders, logo and warning label
• Meet safety and specification standards (footring/rusty/dirty/height)

1. Perform quality check:

• Perform logistics on Haulier, keying into stock program
• Perform physical stock take on empty and filled cylinders
• Collate defective cylinders statistics
• Maintenance of Daily Occurrence Book
• Perform store duty
• Ensure stick are check on Haulier whether incoming or outgoing on voucher or manual

1. Admin Support

• Input incoming bulk CO
• Office filing
• Report writing
• Organize meeting according to schedule
• Ad-hoc tasks

Requirement

• Min 1 yrs exp in operations
• N level (or equivalent and above)
• Able to use Microsoft Office

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Position title : Junior Quality & Logistics Assistant

Location: Boon Lay

Working Days: 5.5 work week

Working hours : 7.30am to 4.30pm, Sat: 7.30am to 12.45pm

Salary : $2000 + OT

Responsibilities

1. Perform quality check:

• Weight & test equipment
• Incoming and outgoing cylinders
• incoming seats and stock
• Painted cylinders, logo and warning label
• Meet safety and specification standards (footring/rusty/dirty/height)

1. Perform quality check:

• Perform logistics on Haulier, keying into stock program
• Perform physical stock take on empty and filled cylinders
• Collate defective cylinders statistics
• Maintenance of Daily Occurrence Book
• Perform store duty
• Ensure stick are check on Haulier whether incoming or outgoing on voucher or manual

1. Admin Support

• Input incoming bulk CO
• Office filing
• Report writing
• Organize meeting according to schedule
• Ad-hoc tasks

Requirement

• Min 1 yrs exp in operations
• N level (or equivalent and above)
• Able to use Microsoft Office

✅The Supreme HR Advisory Pte Ltd EA No: 14c7279

✅SAMUEL SIAW Reg No: R24124745

Job Profile Summary:

In this role, you will support the implementation of distribution channels setup, manage distribution channel’s structure and ensure manpower records, sales hierarchy and movements for the distribution channels are up-to-date for business processing and reporting.

You will report to Lead of Manpower Services and will also assess current operational processes and participate in automation projects.

Job Description:

• Management of Tied Agent/ PFA adviser/Banker’s Appointment, Movement (Promotion, Demotion, Reinstatement, Transfer etc), Termination, Change of Particular, Reports, Spidergate, DNC and CorpPass. To ensure the transactions are processed accurately and delivered within agreed SLA (Service Level Agreement)
• Management of PFA adviser’s Appointment and Termination into 3rd Party’s Platform.
• Assess and ongoing review current operational processes for better efficiency and identify areas of improvement
• Involvement in ad-hoc projects and initiatives. Able to work independently and collaborate with key stakeholders to deliver projects and initiatives within agreed SLA.
• Highlight any potential concerns/risks and proactively share best risk management practices.
• Any other operational tasks as assigned.

Who we are looking for:

Competencies & Personal Traits

• Strong interpersonal and communication skills
• Take Initiative, Confident in decision making and problem solving
• Ability to adapt to fast-paced and challenging work situations
• Meticulous with an eye for details
• Ability to work well in a team and enjoy working with people at all levels
• Curiosity in exploring new tools and solutions to address operational needs

Working Experience:

• At least 2-3 years of relevant working experience
• Proficient in working with Microsoft Office applications (Word, Excel etc)
• Experience in Visual Basic, Alteryx and PowerBI will be an added advantage

Education:

• Diploma / Degree Holder in Business Management / Finance / Technology

Language:

• Strong command of the English language

The Data Engineer, as part of the Corporate AI Lab and Incubator, will support the development and maintenance of the global AI sandbox, development of cutting-edge AI solutions, R&D, and provide technical guidance and support in the data domain to the teams under incubation that develop AI Products.

The role requires a strong technical background in Data Engineering, AI, and modern Cloud infrastructure, excellent technical skills, and the ability to collaborate with both internal and external stakeholders across technology, AI, and business to deliver impactful AI products. The Data Engineer will work on the delivery of high-quality data infrastructure, continuous improvement, and experimentation, and development of the company’s data expertise.

Job Description

In this role, you will be an active member of the Prudential AI Lab, playing the role of Data Engineer at Prudential Singapore to support the implementation of solutions built in AI labs:

• Build data pipelines to bring in wide variety of data from multiple sources within the organization as well as from relevant 3rd party sources.
• Collaborate with cross functional teams to source data and make it available for downstream consumption.
• Work with the team to provide an effective solution design to meet business needs.
• Ensure regular communication with key stakeholders, understand any key concerns in how the initiative is being delivered or any risks/issues that have either not yet been identified or are not being progressed.
• Ensure timelines (milestones, decisions, and delivery) are managed and value of initiative is achieved, without compromising quality and within budget.
• Ensure an appropriate and coordinated communications plan is in place for initiative execution and delivery, both internal and external.

Who we are looking for:

Competencies & Personal Traits

• Work as a team player
• Strong technical background in data, AI, and modern cloud infrastructure. • Excellent programming skills in languages such as Python, SQL.
• Experience with Cloud Infra providers like Azure data bricks, Google cloud platform or AWS
• Experience in building data pipelines using batch processing with Apache Spark (Spark SQL, Dataset / Dataframe API) or Hive query language (HQL)
• Knowledge of Big data ETL processing tools
• Experience with Hive and Hadoop file formats (Avro / Parquet / ORC)
• Basic knowledge of scripting (shell / bash)
• Experience of working with multiple data sources including relational databases (SQL Server / Oracle / DB2 / Netezza), NoSQL / document databases, flat files
• Basic understanding of CI CD tools such as Jenkins, JIRA, Bitbucket, Artifactory, Bamboo and Azure Dev-ops.
• Basic understanding of DevOps practices using Git version control
• Ability to debug, fine tune and optimize large scale data processing jobs

Work Experience

• 5-8 years of broad experience of working with Enterprise IT applications in cloud platform and big data environments.

Professional Qualifications

• Certifications related to Data and Analytics would be an added advantage

Education

• Master/bachelor’s degree in STEM (Science, Technology, Engineering, Mathematics)

This role presents an exciting opportunity in the company’s AI transformation and contributes to the company’s strategic goals. The AI Lab will play a crucial role in delivering substantial business value, enhancing customer experience, and establishing the company as an industry leader in AI innovation.

Benefits Summary:

• Up $3600 + Bonus + Benefits
• 5 Days work week
• Working Location: Central
• MNC with good working environment

Responsibilities:

• Following up payments as needed and ensuring timely payment of debts
• Liaise with lawyer to follow up on legal action and vehicle re-possessors to collect back the vehicles
• Taking a proactive role in managing and collecting debts of clients
• Responding to relevant client enquiries and resolving the outstanding balance
• Any ad-hoc duties as required

Interested candidates, please submit your updated resume in MS format by using the Apply Now Button.

Alternatively, you may also email your resume to us at [email protected].

Our dedicated and approachable E&C consultants will get back to you soon for a confidential discussion.

By submitting your application or resume to us, you will be deemed to have agreed and consented us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

**We regret to inform that only shortlisted candidates would be notified. **

Edward TOH
Registration No: R1658602
EA License No: 20C0278

Position Summary:

The Settlement and Product Control Officer will be responsible for overseeing and executing various financial operations, including the settlement of Letters of Credit (LC), preparation of Cost of Goods Sold (COGS) reports, and ensuring accurate accounting and reconciliation of COGS-related transactions. This role requires strong analytical skills, attention to detail, and collaboration with internal and external stakeholders to ensure the smooth execution of financial operations.

Key Responsibilities:

Settlement of Letters of Credit (LC):

• Ensure timely and accurate settlement of LCs in accordance with terms and conditions.
• Coordinate with relevant departments (finance, procurement, logistics) to gather necessary documentation for LC processing.
• Liaise with banks and financial institutions for LC issuance, amendments, and settlement.
• Monitor the status of outstanding LCs and ensure compliance with regulations and company policies.
• Review and reconcile LC-related transactions to ensure accurate recording in financial systems.

Cost of Goods Sold (COGS) Preparation:

• Collaborate with the finance team to calculate and verify COGS, ensuring accurate and timely reporting.
• Analyze production, procurement, and inventory data to accurately determine COGS.
• Identify discrepancies in cost reporting and work with relevant teams to resolve any issues.
• Prepare regular COGS reports and present insights to management for decision-making purposes.

COGS-Related Accounting:

• Record and monitor COGS-related transactions in the accounting system to ensure accuracy and completeness.
• Perform monthly, quarterly, and annual reconciliations of COGS accounts.
• Assist in the development and improvement of internal controls related to COGS accounting.
• Support audits by providing necessary documentation and explanations related to COGS.

Financial Reporting and Analysis:

• Prepare and review financial reports related to product costs, profitability, and LC settlements.
• Conduct variance analysis between actual and budgeted COGS and provide explanations for deviations.
• Support the preparation of management reports, including profitability analysis and cost reduction opportunities.

Process Improvement and Compliance:

• Continuously identify areas for process improvements related to LC settlements, COGS preparation, and accounting processes.
• Ensure compliance with local and international financial regulations and company policies.
• Collaborate with cross-functional teams to optimize financial processes and enhance efficiency.

Stakeholder Management:

• Liaise with internal departments (finance, procurement, logistics, sales) to ensure alignment on financial processes.
• Communicate effectively with external stakeholders, including banks, suppliers, and auditors, to facilitate smooth financial operations.

Job Description:

• Manage a portfolio of SME audit clientele
• Ensure the audit engagements are carried out in accordance with the Firm's policies and procedures and with approved professional standards;
• Direct the performance of the work and resolve technical matters;
• Develop and maintain client relationships and identify new business development opportunities

Requirements:

• A recognised degree in Accountancy or equivalent professional accounting qualifications
• Relevant experience of delivering audit and other assurance services in large/mid-tier international public accounting firms
• Strong technical skills
• Possess an initiative and analytical mind
• Excellent communications and interpersonal skills

· Actively involved in Quality assurance related activities

· Min Bachelor Degree in Banking & Finance or any relevant areas

· Min 3-6 months internship in banking compliance/ risk/ audit function

· 1 Year Contract – Extendable/ Convertible

· Basic Salary up to $ 4000 + Discretionary Bonus / CBD

As an AML Assurance Specialist, you will play a vital role in ensuring the bank’s adherence to anti-money laundering (AML) regulations. You will be responsible for developing, managing, and executing a robust AML assurance and quality control program.

Key Responsibilities:

· Implement and oversee a comprehensive AML assurance and quality control program to mitigate risks and ensure compliance.

· Conduct regular AML reviews and monitor progress of remediation initiatives.

· Leverage data analytics and innovative testing solutions to enhance efficiency and reduce costs associated with compliance activities.

· Provide periodic updates on assurance review progress to team leadership and stakeholders.

· Collaborate with internal and external stakeholders to strengthen the overall control environment and promote sustainable growth.

Job Requirements:

· Bachelor's degree in accounting, business, finance, or related field.

· Proven experience in wholesale banking audit, AML audit, or compliance assurance.

· Strong understanding of AML regulations, governance, processes, and controls within the banking, payment services, and fintech industries.

· Excellent negotiation skills and a proactive approach to communication.

· Ability to work independently and collaboratively in a fast-paced environment.

· Strong attention to detail and ability to meet deadlines under pressure.

· Mandarin language skills are a plus but not required.

How to Apply

Interested candidates kindly send your resume over to me at [email protected]

and attention to Celine Lee (R1982802) with the position title stated above. Alternatively, you may reach out to me via whatsapp at +65 8869 8708

I regret to share that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd

Celine Lee

EA Licence No. 11C5502

Registration No. R1982802

• Develop and implement procedures for inspecting, testing, and evaluating the quality in accordance with the industry and company's standards.
• Set up Project Quality System, implement and maintain in accordance with Singapore standards.
• Track all legal and regulatory compliance requirements and performance and identify preventive programs to mitigate any potential non-compliance.
• Evaluate the implementation of Quality Plans and Quality Control Plans at sites to ensure that the project Quality Plan adheres to specifications and contract requirements.
• Conduct periodic site visits to perform detailed and documented quality, process, and safety checks, ensuring that quality meets industry and company standards.

Requirements:

• ISO 9001: 2015 Lead Auditor Certified
• Degree in Engineering or equivalent
• At least 8 years of implementation and management of quality systems experience in Construction industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R21100996