Customer Support Executive (Video Analytics)

Responsibilities:

- Customer and Site Management:

o Act as the primary liaison for customers and sites.

o Conduct maintenance and daily checks on deployments, troubleshoot issues and escalate matters to the CTO.

o Collaborate closely with customers to comprehend their technical needs and provide customized solutions.

o Offer ongoing technical guidance, support throughout the deployments by understanding the users’ pain points and recommending solutions to address them.

o Conduct training sessions and workshops to educate customers on the utilization of Ailytics’ products and technologies.

o Ensure customer satisfaction and retention.

o Monitor and report on key customer success metrics.

o Willingness to travel to customer sites as required.

- Physical Deployment of Video Analytics solutions:

o Deliver and install hardware to integrate Ailytics’ Video Analytics solutions into customers’ workflows and systems.

- Troubleshooting:

o Troubleshoot and resolve technical issues to ensure customer satisfaction.

- Platform Administration:

o Provide comprehensive support for the web dashboard and mobile applications, including user account creation, site creation, and troubleshooting.

- Cross-functional collaboration:

o Coordinate internal resources to address customer requirements effectively.

o Work collaboratively with internal teams to enhance the overall customer experience.

o Provide constructive product feedback and suggestions to Ailytics’ technology team.

- Documentation:

o Contribute to the development of customer success processes, blueprints, and best practices as the team evolves.

- Mentor for Interns:

o Provide guidance to interns on efficient and effective practices in daily tasks.

o Impart knowledge and experience in implementation of Video Analytics solutions and customer management to ensure customer satisfaction.

- Keeping current:

o Stay informed about the latest industry trends and technologies to enhance customer success strategies.

Requirements

- Willingness to learn

- Demonstrated resilience learning/executing

- Demonstrated experience in a customer success or account management role.

- Proven background in technical support roles.

- Knowledge of Computer Vision or Video Analytics or IP camera technologies and platforms is a great plus.

- Excellent communication, interpersonal, and problem-solving skills.

- Strong project management and organizational skills.

- Familiarity with Project Management software (like Jira, Confluence) and customer success metrics.

- A service mindset with a passion for working with technical customers.

- Customer-first mentality with a high dose of empathy.

- Self-starter, growth mindset, and able to work cross-team.

Why work at Ailytics?

- Join Ailytics in transforming the industrial sector with AI-powered solutions.

- A fun team to be in, with high standards and a culture of transparency and collaboration.

- Flexible working arrangements such as choice of location, and async work environment.

- Constant training and coaching on Video Analytics solutions and its impact.

- Be part of a lean and fast-growing team tackling an ever-expanding market locally and abroad.

- You will be stretched and given career opportunities to grow laterally and vertically.

Responsibilities

• Support and facilitate a wide range of employee engagement and welfare activities
• Promptly process applications on Applicant Tracking System, coordinate and conduct interviews
• Support in the delivery of HR tasks for all stages of employee lifecycle
• Draft social media company branding post contents
• Offer suggestions to help improve HR practices that are feasible and aligned with business needs.
• Provide support for other departmental projects and administration work as required

Required Skills & Experience

• Fresh graduate from Human Resources or relevant courses and/or with prior experiences
• Able to commit for 4-5 months, ideally from October 2024 to January/February 2025

Preferred traits

• Excellent interpersonal skills, able to create and maintain effective relationships with all employees to build a supportive working environment.
• Motivated self-starter who is quick to adapt and work with minimal supervision
• Active and keen learner who keeps up-to-date with industry trends
• Good time management and organizational skills

As a key member of the Sales Support Team, the Customer Service (Sales Support) Executive reports to the Head of Sales (Singapore and Malaysia). The role focuses on delivering excellent service to our customers with dedicated market focus. The responsibilities include handling customers' queries professionally to orders being placed within the expected timelines and manage inbound contacts via three (3) channels such as phone, email, and periodic sales visits.

The objective is to drive sales growth through contract renewals of the existing contracts, enhance customer satisfaction, and stay informed about the industry trends.

Key Responsibilities:

• To maintain a proactive relationship with customers in your own market responsibility area
• To facilitate good communication between customer, Sales, and Operations Departments.
• To enter customers' orders in accordance with the Purchase Order (PO) and allocate quantity. This is to ensure that the orders are in optimized delivery quantity and evenly loaded over the month.
• To anticipate customer reactions to unfavourable schedule confirmation and quality issues, etc. The Sales Support Executive is expected to address any customers' concerns and pursue information or activity to satisfy the customers' needs.
• To keep up to date with product knowledge, policies, and processes so as to provide accurate and relevant information to customers.
• To utilise the available quotation tools and knowledge about the customer, to leverage on insights leading to an improved customer satisfaction and successful resolution and upselling.

Requirements:

• Degree in Business Administration or Lifescience and Biology related qualifications
• Work experience in a SME trading or distributor environment
• 2 years of sales support experience preferred
• Organized, meticulous, and disciplined person with a good eye for details
• Able to work in teams as well as independently
• Must be able to work in fast-paced environment
• Good proficient in written and spoken English
• Proficient in MS office - Words, Excel
• Knowledge of Trade Facilities like Letter of Credit is advantageous

Summary: (4pm-1am) - Must have own bike to go home only

• Travelling from office to designated areas for car inspections and interior cleaning. (Office = walking distance from One North MRT)
• At least 1 year driving experience and preferably doing delivery or driving jobs.
• Joining a fastest growing car sharing company in SG and achieve meaningful objectives.
• AWS + VB on top of Gross salary
• Fun and vibrant team and culture
• 5 days work week job which includes working over the weekends & PH. (Candidates must be comfortable before applying)

Day to Day Activities

• Visit and inspect GetGo vehicles at their respective home lots
• Identify and report vehicle damage via GetGo Operations System
• Perform basic vehicle maintenance including interior cleaning and simple repairs
• Move vehicles across locations
• Assist the Fleet Operations Team in other assigned tasks

Who We Are Looking For

• Familiar with Singapore roads
• Driven and energetic team player, meticulous, responsible, and punctual
• Must possess a valid Class 3/3A driving license and be comfortable driving various types of vehicles (e.g. Sedan, MPV, SUV, Van etc.)
• Comfortable working on weekends and public holidays
• Candidates with their own motorbike and be comfortable using it for work are preferred

Strong personal alignment with our GetGo Values

• Driven by Purpose
• Stay Curious and Humble
• Collaborate with Empathy
• Make it Better
• Get It Going!

https://jobs.lever.co/getgo/2508e176-df16-448d-a2b5-62d23703247e

We regret to inform you that only shortlisted applicants will be notified. Thank you!

Roles & Responsibilities

Cellvec Pte Ltd is currently looking for an experienced & Passionate QA professional who can fully support our clinical and commercial GMP manufacturing of Cell & Gene Therapy Products.

This role will provide you the opportunity to lead key activities to progress your career, these responsibilities include some of the following:

• Lead a team of QA professionals to manage and oversee all the areas of GMP operations. Always ensure inspection readiness.
• Effectively manage Change controls, Deviations, OOS, QRM, Document management, Trainings, Audits, Batch release, Qualifications & Validations, Business support, Trends & Reports, Annual Product quality review etc
• Supports regulatory and client audits as Quality subject matter expert.
• Provide QA expertise for cGMP documents including, but not limited to, SOPs, batch records, media fill/APS protocols and reports, validations, Qualifications, Environmental monitoring, Risk assessment and specifications.
• Strategize, plan and organise the team's resources to perform operations.
• Plan and develop working knowledge and stakeholder management of the team of Quality professionals.
• Promote the Quality culture on Site through exemplary behaviours.
• Ensures the implementation of adequate training for aseptic gowning, aseptic qualification, practices and QA observations.
• Participates in review of policies and policymaking.
• Ability to communicate quality operations and compliance perspective effectively to senior management.
• Understands and articulates company business strategy. Maintains a broad view of the business recognizes changes and trends in the appropriate area in which the individual operates.
• Responsibility to drive the focus on safety to the QA staff and into functional areas that routinely support CT/GT manufacturing.
• Any other tasks as and when assigned by the Supervisor.

Ideally, we are looking for candidates with these criteria’s:

• Minimum of Degree in Biochemistry/Microbiology/Biotechnology discipline. Master degree and above are preferred.
• A minimum of 10 years’ experience in the pharmaceutical/Biotech industry, preferably in CGT manufacturing and its GMP compliance.
• Demonstrated experience with helping operations to prepare for Regulatory GMP inspection. Experience managing HSA, USFDA, EU & Client audits are preferred.
• Experience in leading internal, External and regulatory audits. Experience formulating the audit responses and CAPA
• In-depth understanding of cGMP regulations and regulatory requirements of Biotech/Cell and gene industry.
• Strong experience, Extensive knowledge and hands-on experiences of handling Sterile pharmaceutical/Biotech manufacturing processes.
• Ability to apply optimal quality assurance standards to promote a business edge.
• Ability to facilitate business activities compatible to international regulatory environment.
• Ability to communicate effectively within the site organization and across the network.
• Good people management skills.
• Good risk management skills.
• Good Analytical thinking skills.
• Hands on experience in Working with Aseptic environments.
• Exposure in handling Quality Management Systems.
• Exposure in ensuring GLP compliance in QC Laboratory.

Reporting to the Head, Business Development and you will work with Business Executives to fulfil the following job responsibilities:

Support and manage sales and marketing activities

· Coordinate, implement and support the promotion and marketing (through marketing collaterals) of the Centre’s training courses, programmes, seminars and workshops

· Prepare periodic sales, marketing, financial reports and any other reports as may be required

· Update clients’ records, including computer-based central database, and attend to sales enquiries

· Assist in the planning and preparation of RELC International Conferences, exhibitions, road-shows, meetings, and official functions, including physical arrangements, at the Centre or overseas

Manage Operations and Administration

· Provide general administrative support including attending to correspondences & queries pertaining to courses and monitoring class attendance

· Work with Head for new business proposals for courses, training programmes, seminars and workshops

· Lead the development of proposals and sales collateral based on evaluation of business opportunities

· Work out pricing framework according to market trends and emerging market segments

· Collate and monitor the satisfaction and outcomes of business transaction from the clients and vendors

Key Requirements:

· Degree / Diploma in Business / Marketing or related discipline

· Minimum 3-4 years in a Business Development/Sales/Operations role, preferably in the education & training sector

· Detailed, meticulous and able to multitask

· Sales driven and result oriented

· Customer centric

· Good project management and presentation skills

· Proficient in Microsoft Office applications, especially Word, Excel and PowerPoint

Job Description:

We are seeking a resourceful, organized, highly-driven, effective and calm Executive/ Personal Assistant to join our Sustainable Finance and Impact Investing Family Office. This role reports directly to the CEO. The ideal candidate possesses excellent executive, team management and development skills to support the CEO and the CEO’s team in an expansion phase of the Group, as well as other business executive skills crucial to support business decision making in a fast-paced and high-growth environment. To succeed, the ideal candidate is expected to balance the needs and requirements of multiple stakeholders and be ready to pitch in wherever necessary.

Key Responsibilities:

Executive Assistance

• Calendar Management: manage the CEO’s daily schedule effectively, vet and manage requests, prioritize tasks, provide alternatives to requestors to optimize operations.
• Executive Communication: maintain accurate database of the CEO and key contacts; serve as the primary point of contact for both internal and external stakeholders, personal and professional correspondences; facilitate management and strategy meetings, interviews, business events etc.
• Project Management: assist with short-term and long-term project management for the CEO and other executives.
• Research and Review: perform literature search and reviews to support the CEO office’s work; review documents, reports, and presentations for executive meetings.
• Presentation: prepare audience-oriented, clear and effective presentations, meeting agendas / materials, plan and schedule with stakeholders / business partners in advance.
• Follow-through: Produce comprehensive meeting minutes to ensure clear communication and action items; and ensure follow-through.
• Finance / Budget: assist with budget management and financial reporting related to the CEO’s office.
• Business trips: all logistics arrangements.

Business Partnership Support

• Team Management: assist with performance assessments for the CEO’s office team members, identify outstanding high-achievers, recommend/ execute appropriate rewards or control measures
• Team Development: provide ongoing support, design training programs, organize team-building activities and departmental events.
• Talent Acquisition: end-to-end support eg. JDs, conduct interviews, due diligence checks, ensure work visa applications / compliance (if required) and onboarding.
• Employee Relations / Business Partnership: provide ongoing support, maintain a cohesive, professional and organized work environment.
• Admin: provide ongoing support and handle ad-hoc tasks as assigned.

Qualifications:

• 3-5 years of relevant work experience in Executive or Personal Assistance, Business Admin / Management, Paralegal, Human Resource, Office Management etc.
• Outgoing, collaborative and possess strong interpersonal skills.
• High emotional quotient (EQ), able to handle ambiguity and possess high problem-solving skills.
• High adversity quotient (AQ), able to work under stress and stay calm/ professional.
• Excellent organizational skills, able to multitask and prioritize effectively to deliver multiple outcomes.
• Working knowledge of business and employment laws in Singapore as well as the candidate’s home country; general HR principles and practices.
• Positive attitude, strong sense of responsibility, and a reliable team player.
• Excellent written/ verbal communication skills, preferably in both English and Chinese.
• Highly inclined to confidentiality, discretion and risk management.
• Proficient in Microsoft Office Suite (Word, Excel, PowerPoint), Google Workspace (Gmail, Docs, Slides, Sheets), and other common desktop/ mobile apps.

Benefits:

• Opportunity for personal / career growth and leadership training.
• Competitive compensation and benefits.
• Opportunity to work in a dynamic and non-conventional business environment that values creativity in problem-solving.
• Be part of a team that achieves direct impact on sustainability, climate, social and environmental outcomes.

We are looking for high energy, motivated and adaptable individuals to join our fast expanding businesses.

You will be attached to the Rice Department within Wilmar Group of Companies to undergo on-the-job training to learn the necessary knowledge and skills.

Pre-requisites:

• Entry level or with 2 to 3 years’ working experience
• Diligent, passionate, has perseverance and thrives under pressure
• Other essential attributes sought are good business acumen, maturity, integrity and independence
• Excellent interpersonal and communication skills
• Willingness to be seconded overseas

We are looking for an Enthusiastic, Energetic Accounts & Admin Assistant/Executive who thrives in a fast paced startup environment.

Job Responsibilities:

• Check & prepare all AP
• Prepare invoicing and payments (largely cross-border), etc.
• Check and update payment records in accounting system
• Coordinate with Ops team on new customers' requirements
• Daily data update and documents e-filing on systems
• Other ad-hoc duties as assigned

Job Requirements:

• Minimum 1-year relevant working experience in similar role, especially in accounts handling AP
• Minimum Diploma or equivalent qualification
• Proactive Fast learner with a positive attitude
• Dedicated, detail-oriented and efficient
• Adaptable and Able to work with minimal supervision
• Excellent communication skills and enjoys working in teams
• Experience in Xero will be helpful

We regret that only shortlisted candidates will be notified.

Key Benefits:

1. Located across from one-north MRT Station.

2. Health benefits includes medical, hospitalization and surgery insurance.

3. Great opportunity to learn specialized skills in maritime shipping.

4. Relaxed culture with super-growth focus and prospects.

Responsibility

The senior accountant role need take full set account responsibility to match new company business development.

Account Receivable

· Able to handle AR function and everyday update the received payment.

· Coordinate with sales team to ensure timely collection of invoicing and sales collection.

· Process credit note and contra note.

· Every month end sends SOA to customers and sales team.

· Prepare debtor aging for monthly AR meeting.

· To prepare bank reconciliation to ensure all bank receipts are accounted for and properly posted in the Accounts Receivable ledger.

· Other ad-hoc duties as assigned.

Account Payable

· Perform daily AP function to ensure transactions are maintained in an effective, up to date and accurate manner.

· Process supplier’s invoices, credit note, payment voucher and contra note.

· Collection from all supplier’s Statement of Account (SOA) and checking the amount are same with our system.

· Respond to vendor enquiries regarding payment and make payments via fund transfer on time or when required upon all supporting documents are in place.

· Maintain proper filing and archiving of documents.

· Other ad-hoc duties as assigned.

Requirements

• Minimum relevant diploma qualifications
• At least 5-7 years’ experience in handling full set of accounts preferred
• Able to multi-task
• Work independently under pressure
• Singaporean, PR is welcome to apply
• Fluent in Chinese and English
• Proficient in excel and word skill
• Able to commence work immediate/short notice preferred
• Start work immediately preferred

Working Day

5.5 working days

8:00am to 5.00pm (Mondays to Fridays)

8.00am to 12.00pm (Saturdays)

Job Responsibilities

• Provide administrative support in performing data entry of sales orders into system.
• Manage incoming phone calls and identity customers' needs to achieve satisfaction.
• Provide accurate, valid and complete information by using the right methods/tools.
• Build sustainable relationships and trust with customer accounts.
• Manage and address any customer complaints or an issue that with product or service by providing appropriate solutions and alternatives.
• Work closely with business development team, in ensuring that the sales orders are placed, and products are delivered to customers on time.
• Coordinate closely with warehouse for delivery arrangements.
• Ensure that movement of goods from HQ are sufficient and accurate.
• Generate reports for management.
• Perform any other duties assigned from time to time.

Job Requirements

• Proven customer support experiences are preferred.
• Demonstrates ability to learn quickly and adapt to a rapidly changing environment.
• Customer orientation and ability to handle different situation.
• Excellent communication and presentation skills.
• Ability to multi-task, prioritize and manage time effectively.
• Working Days: Monday to Friday, 8.30am to 6.00pm
• Location: Alexandra Technopark

Responsibilities include:

-Assist in daily operations

-Ensure that the workplace is properly maintained and clean -

-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.

-Regular checks with customers to gather feedbacks

-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in food industry

· Must be able to work night shift and split shift

·· Must be able to work extra hours or weekend if needed

• We provide on-the-job training
• Phone management system (transfer incoming calls)
• Basic data entry
• Simple admin work
• Ad-hoc tasks

Wee Swee Teow LLP is one of Singapore's oldest law firms. We provide a broad spectrum of legal services relating to dispute resolution, real estate, corporate, construction, intellectual property, family, trust and probate matters. We are a medium-sized firm with a collegiate atmosphere.

We continue to grow our suite of services to serve the evolving needs of clients around the world. As such, we are seeking motivated individuals to join our team as:

Legal Executive (HDB / Private Conveyancing)

Requirements:

· At least 5 years’ working experience

· Liaising with Banks, CPF Board, Solicitors, clients and related parties on various conveyancing matters

· Assist in legal, development and enbloc matters

· Meticulous, well-organised and can work well under time constraints

· Able to work independently and a good team player with good attitude

· Familiarity with practice and document management systems (preferred)

Interested applicants may send their CV, photograph and university transcripts to [email protected]. Only candidates who have been shortlisted for interviews will be contacted via email.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

We are recruiting a full-time executive for the lead faculty of the ADVANcing Clinical Evidence in Infectious Diseases Network (ADVANCE ID). The appointment will be at executive or senior executive level, depending on the experience of the candidate.

ADVANCE ID is jointly funded by the Wellcome Trust and Singapore institutions including the Saw Swee Hock School of Public Health and Yong Loo Lin School of Medicine, National University of Singapore. The vision of the Network is to improve public health by developing the clinical evidence base for the prevention and treatment of drug-resistant infections. Its mission is to build and sustain a strategic clinical research network focused on most efficiently delivering locally relevant interventions for drug-resistant infections.

The Network aims to improve and strengthen clinical research capabilities in the region by acting as a platform to develop good principles and practices. It will stabilize capacity and capabilities to mitigate inefficiencies in trial start-up phase and loss of skillset following study closure, as in typical trial setup. The Network will continuously develop its capabilities, quality and efficiency by learning from and collaborating with other clinical trial networks.

In the long term, the Network aims to support broader infectious disease studies by expanding geographically beyond its original starting point in South East Asia and collaborating with other networks around the world. It will function as an active network that involves patients in platform trials, allowing for rapid clinical research response in the event of an emerging infectious disease or pandemic threat.

The current lead faculty of the Network are Professor David Paterson (Director) and Dr Mo Yin (Deputy Director). The executive will be working closely with the Network (Dr Ding Ying) to deliver ADVANCE ID’s aims and objectives.

Duties & Responsibilities

• Support the network directors and program manager by drafting the newsletters, updating the social media.
• Assist project managers to manage MoU or contracts for research projects with different stakeholders (local institution and international collaborators), liaising with reviewers and ensuring contracts are executed on time.
• Assist with the development of the risk management plan for overseas trips.
• Assist with preparation of the training material and resources.
• Schedule and coordinate training sessions, workshops, and educational programs
• Maintain records of training activities, attendance, and participant feedback.
• Follow up with participants after training sessions to provide additional resources
• Assist with other ad-hoc administrative and project other duties as may be needed.

Qualifications

• Strong interpersonal skills
• Strong time management and organizational skills, including the ability to workindependently
• Excellent written skills, including experience with Microsoft Office and Outlook programmes.
• Familiarity with social media platforms and their analytics tools.
• Experience with content management systems (CMS) and basic HTML/CSS canbe a plus
• Experience in organizing events, workshops, or training sessions
• Able to work effectively in a team and independently
• Prior experience in clinical research will be an added advantage.
• University degree

Job Brief

Operations Executives are integral to the day-to-day operations of a company. They oversee various tasks to guarantee that each department is working harmoniously towards achieving organizational goals.

Responsibilities

• Develop and implement operational policies and procedures.
• Coordinate with different departments to optimize workflow.
• Monitor and analyze operational processes to identify areas for improvement.
• Ensure compliance with industry regulations and company standards.
• Manage and evaluate operational performance and productivity.

Requirements

• Proven experience in operations management.
• Strong analytical and problem-solving skills.
• Excellent communication and interpersonal abilities.
• Proficiency in project management tools and software.

Conclusion

In conclusion, Operations Executives play a vital role in maintaining the efficiency and effectiveness of an organization. By understanding their job description, responsibilities, and the necessary skills, aspiring candidates can excel in this dynamic rol

Please note that this is a 6 months contract position.

Responsibilities:

As a member of the Facilities Management Team, your job scope includes the following:

• Assist the team in all aspect of operations and building maintenance
• Coordinate with the team on various facility matters and assist in various operations issues
• Assist to monitor the efficient operation of the building’s systems and equipment
• Convene and conduct joint inspections for unit take over and hand over to tenant
• Ensure proper documentation on all processes within a tenant fit out folders for official recording of all proceedings within the document controller’s record system
• Monitor site works quality and compliance with Tenancy Designer’s approved design and statutory authorities regulations
• Oversee the tenant’s fit-out program and conformance to Company’s requirement
• Able to spot problem areas
• Maintain policies and procedures for the building operations, maintenance, administration and management
• Prepares monthly management reports, building circulars and memoranda
• Responsible for contract monitoring
• Responsible for maintaining the property management system for Facilities department
• Supervise a team of Technicians, Security and Housekeeping

Requirements

• Diploma/ Degree in Engineering or Building Management
• Minimum 2 years of related experience in property management or commercial building administration
• Highly motivated, meticulous and willing to be cross-trained in various aspects of facilities
• Team player with good communication and organization skills
• Perform multiple tasks effectively

Sales and marketing executives research and develop marketing and sales strategies for a company. Their job is to drive sales by designing and implementing targeted marketing strategies. Sales and marketing executives are also responsible for maintaining customer relationships, tracking sales data, and creating performance reports.

Sales and Marketing Executive Job Description Template

We are looking to hire an experienced sales and marketing executive to help drive company sales. In this position, you will be involved in developing marketing strategies, implementing marketing plans, developing sales strategies, maintaining customer relations, and creating sales reports.

To ensure success as a sales and marketing executive, you should have strong knowledge of modern marketing techniques, a passion for sales, and excellent communication skills. Ultimately, a top-notch sales and marketing executive creates strategies that align with modern consumer trends.

Sales and Marketing Executive Responsibilities:

• Contributing to the development of marketing strategies.
• Conducting market research on rival products.
• Designing and implementing marketing plans for company products.
• Coordinating with media representatives and sponsors.
• Working with the sales team to develop targeted sales strategies.
• Answering client queries about product specifications and uses.
• Maintaining client relations.
• Tracking sales data to ensure the company meets sales quotas.
• Creating and presenting sales performance reports.

Sales and Marketing Executive Requirements:

• Bachelor’s degree in marketing, business, or related field.
• Proven work experience as a sales and marketing executive.
• Knowledge of modern marketing techniques.
• High-level communication and networking skills.
• A passion for sales.
• Understanding of commercial trends and marketing strategies.
• Good project management skills.
• Excellent interpersonal skills.
• Ability to work well under pressure.

The successful applicant will be responsible for the day-to-day administration of the music programme. To ensure that all music tutors, staff, parents and students are supported by correct procedures and the resources are in place to run successfully. The role reports to the Director of Music through the Music Manager.

Requirements:

• Diploma holder or equivalent
• Minimum relevant experience of two years and above
• Experience and general knowledge of music would be an advantage
• Proficient in Google, Microsoft Office Applications & Excel
• Pleasant disposition with excellent interpersonal, organisational, communication, co-ordination and administrative skills; and a good command of English
• Strong people management skill
• Positive attitude and positive approach to working with peopl
• Able to work independently as well as a good team player with good initiative

Key Responsibilities

1. Activities

• Develop a sound working knowledge of the Music Programme and its requirements;
• Manage the Music Tuition registrations, withdrawals and waitlist;
• Be the first point of contact for parents, students and staff visiting the music department;
• Monitor daily attendance of music lessons via SOCS;
• Produce and update the Music Tutor Handbook to include up-to-date information;
• Assist with the planning of the annual tutors meeting;
• Ensure the Tutor’s contact information is current;
• Maintain the instrument inventory and monitor servicing and maintenance of all instruments;
• Daily communication with parents, tutors and students and
• Responsible for keeping the music common areas and tuition teaching rooms operational.

2. Communication

• Liaise daily with the following people:

o Music tutors

o Heads of Music and Music Faculty

o Music Manager

o Director of Music

o Whole School – teachers, students, front offices and parents

• Monitor the tuition timetables in conjunction with the terms and conditions of the programme;
• Notify tutors of upcoming calendar events;
• Communicate with Tutors in regards to attendance to ensure communication with parents is accurate;
• Promote choices available to students and their parents;
• Deal with enquiries from parents regarding the tuition programme and Music Ensembles;
• Assist Tutors when required with outstanding payments;
• Implement ad hoc timetable changes when required and
• Work with Co-curriculum team on regular basis.

3. Administration

• Demonstrate proficiency in computer skills to administer the music tuition programme;
• Ensure full customer relations are adhered to all times with parents;
• Processing claim forms & invoices for the Music Department
• Assist students and tutors daily when lessons or activities are cancelled;
• Ensure all records of student changes for lessons are updated;
• Ensure all Instrument borrowing is collated and kept up to date, to include inventory servicing and returns and
• Maintain fire Drill records for tutors.

4. Special projects

• Assist with external music exams;
• Assist with the lesson timetabling as needed;
• Assist with the Music Recital series;
• Facilitate all music enrichment programmes.

5. General

• Have a sound knowledge of Tanglin systems, including code of conduct for students;
• Ensure full duty of care for students is adhered to at all times;
• Work with a positive attitude to the needs of the student;
• Adopt a flexible approach to working hours based on the needs of the music tuition programme and
• On an annual basis complete the Review and Development exercise and undertake identified development opportunities. Maintain an accurate and up to date record of all Professional Development opportunities.
• Be responsible for reporting any concerns about a child to the Designated Safeguarding Lead.
• Embrace the School’s commitment to creating a diverse and inclusive environment.

The school is committed to safeguarding and promoting the welfare of children and young people and expects all staff and volunteers to share this commitment. We will conduct thorough background checks on all successful applicants.

5-day week with 30 days leave entitlement. Interested applicants, please submit an application letter and detailed resume, stating your current and expected salary, date of availability and contact number via the online system at https://careers.tts.edu.sg/careerportal/main.aspx. In your application, please provide the names and addresses of three people from whom confidential references may be obtained. Please indicate their professional relationship to you.

You can contact the HR department at [email protected] for any enquiries regarding the role.

(Only shortlisted applicants will be notified)

CPE Registration No.: 196100114C | Period of Registration: 7 June 2023 to 6 June 2029

Responsibilities:

• Attend to clients’ enquiries via walk-in and phone
• arrange and conduct interviews with employers and maids
• achieving sales target and after sales follow-up
• handle administrative work pertaining to clients
• comply with MOM rules and regulations

Requirements:

• possessed CEI (Basic) Certificate & computer knowledge
• teamwork and responsibility
• energetic and committed in providing excellent customer service
• able to cope with pressure at work
• willing to grow with the company to the higher expanding
• Other:
• 6 day off monthly (mon-fri 11am to 7.30pm; sat sun 11am to 6pm)
• Salary package with monthly basic salary + commission
• location: Bukit Timah

Job Types: Full-time, Permanent

Pay: up to $2,500.00 - $4,000.00 per month

Schedule: Day shift

Supplemental pay types: Commission pay

Experience: Sales (Maid Agency): 1 year (Preferred)

License/Certification: CEI (Basic) Certificate (Preferred)

Work Location: In person

Epworth Community Services is a Social Service Agency (SSA) that helps at-risk children and youths from needy and disadvantaged families. We want to create a better world for them so that they can develop their potential. Our work focuses on promoting the mental well-being of children and youths by building strong families and imparting skills for resilient living.

We are a registered charity, a full member of the National Council of Social Service (NCSS) and an Institution of a Public Character (IPC).

With a vision to enable Strong Families, Resilient Living, Beautiful Minds, our work focuses on promoting and supporting the mental well-being of children and youths through building strong families, and by imparting abilities and skills for resilient living.

In Epworth, the diversity of our services provides many opportunities to match your professional and personal aspiration in the social service sector. We believe that people are our greatest asset and every individual has talent and ability that can be developed to their fullest potential.

Job Responsibilities

This position reports directly to the Executive Director and works closely with the Senior Management in organisational development and compliance matters.

1) Organisational Development

• Work on proposals for organisational development, transformation, change and improvements: including research, and developing new ideas, concepts and structures for change to improve organisation effectiveness and efficiency
• Manage the implementation of approved proposals to effect organisational development, transformation, changes, and improvements, including related processes
• Establish documentations with regards to changes in operations, structure and work processes resulting from organisational development, transformation, changes and improvements

2) Compliance matters

• Management of governance compliance issues within the organisation
• Management, follow-up and co-ordination of matters related to internal and/or external audit
• Management of internal and external communications of the organisation
• To assist in various management issues as directed by the Executive Director
• To provide secretarial support at key corporate meetings, including Board Meetings and various Board Committee Meetings

Job Requirements

• Degree in Business
• Minimum 5 years working experience, preferably in Social Services industry
• Meticulous, analytical and with excellent business writing skills
• Good stakeholder management and organisational skills, strong problem solving and follow up skills
• Proficient in Microsoft office applications
• Highly proficient in spoken and written English
• Experience in change management and / or compliance matters will be advantageous

Job Title: Customer Service Executive (Wholesale Electronic) ID9044
Location: Bedok
Working Hours:
Working Hour: Monday to Friday, 8.30am to 530pm
Salary: $2500 to $3500
Benefit:
12 days AL with AWS & bonus given

Job Description:
-May need to travel occasionally to customers and suppliers' sites in India and Thailand (2 times a year)
- Provide Sales and Customer Service Support.
- Follow up from Purchase Orders to delivery.
- Develops and builds strong customer relationships at all levels.

Requirement:
Min 3-year exp in Customer Service

Responsibilities

• Implement, maintain and improve company’s QMS effectively based on ISO 9001, ISO 22716, Good Manufacturing Practice (GMP), Good Distribution Practice (GDP) and relevant Halal guidelines effectively.
• Contribute for and coordinate change management, risk management, continuous improvement and quality objectives monitoring with relevant functions.
• Prepare for and coordinate Management Review meeting.
• Conduct quality induction/quality-related training sessions for team members and other relevant parties when required.
• Ensure and maintain proper quality system document control including procedure review and improvement based on document system.
• Organise and conduct quality internal and external audits based on audit schedule and required ISO 19011 guidelines.
• Reporting of audit results and the proposed changes to QMS-related procedures when necessary.
• Evaluate the impact of quality deviations on operations and the need for corrective and preventive actions (CAPA).
• Utilise customer feedback, conduct customer satisfaction monitoring and report customer satisfaction results based on customer satisfaction system.
• Coordinate with QC for the investigation of product feedbacks from different regions, analyse quality problems and recommend problem resolution.
• Work with relevant functions to provide evaluation for the selection and ongoing performance of external providers; monitor and ensure required improvement of external providers based on external provider quality management (EPQM).

Requirements

• Bachelor’s degree in Science or Engineering (preferably in Quality Management, Cosmetic Science, Chemistry, Pharmacy, or relevant engineering).
• Preferably 2 years of working experience in quality-related functions. Fresh graduates are welcome to apply too.
• Good knowledge of tools, concepts and methodologies of QA.
• Experience in quality auditing, implementation of CAPA and quality improvement projects preferred.
• Experience in a GMP environment or knowledge of GMP and/or ISO 9001 a plus.
• Certifications such as Quality Auditor/Quality Engineer will be an advantage.
• Stringent compliance to procedures, guidelines, standards and regulations.
• Strong computer skills including Microsoft Office, QA applications and databases.
• Self-starter, good at working well independently with initiatives.
• Meticulous and detail-oriented.
• Good analytical and problem-solving skills.
• Effective planning, coordination, interpersonal and negotiation skills.
• Time management skills (scheduling, prioritising) to meet deadlines.

Responsibilities

Teaching related hardware AV and IT products to customers and answering any of their questions regarding the products

Responsible for the sales and marketing of AV products (eg. Projectors, Audio Systems, Visualiser, etc.) to customers

Maintaining and expanding new and existing customer base

Requirements

Min 2 years experience in local AV/ Electronic / IT related products

Basic IT knowledge

Good Presentation, analytical, communication and interpersonal skills

Possess Driving license and own vehicle is a must

Entry-level candidates are welcome to apply

Attractive remuneration package with high commission

Responsibilities:

· Teaching related hardware AV and IT products to customers and answering any

of their questions regarding the products

· Responsible for the sales and marketing of AV products (eg. Projectors, Audio

Systems, Visualiser, etc.) to customers

· Maintaining and expanding new and existing customer base

Requirements :

· Min 2 years experience in local AV/ Electronic / IT related products

· Basic IT knowledge

· Good Presentation, analytical, communication and interpersonal skills

· Possess Driving license and own vehicle is a must

· Entry-level candidates are welcome to apply

· Attractive remuneration package with high commission