Marketing & Communications Executive

We are looking for a Marketing Communications Executive to join our team and take primary responsibility of our digital marketing strategies and channels, help with copywriting and content creation, and other related marketing projects.

Roles & Responsibilities:

· Content creation: Develop and work closely with in-house designer in the production of publicity and marketing collaterals and communication materials for F&B promotions, social and sports events and activities, membership sales and club news for print and digital channels (including e-newsletters, website, social media, display monitors and OOH posters).

· Digital Marketing: Assist in development digital marketing strategies; update and manage our website, e-newsletters and social media platforms; track and respond if needed to reviews/ enquiries.

· Data Analysis: Analyse digital marketing performance data and use insights to recommend adjustments if needed.

· Publication Assistance: Draft, write and edit content for bi-monthly club magazine.

· Retail Marketing: Assist with retail marketing and inventory management for our souvenir store.

· Accounts and administrative duties for the Marketing & Communications department.

· Support of club events as needed.

· Other related duties as assigned.

Requirements:

· Minimum diploma in marketing, communications, public relations or equivalent.

· Preferably with at least 2 years of relevant working experience in club environment, F&B, hospitality, sports & leisure or related industry.

· Proficiency in written English for copywriting and content creation.

· Good knowledge of digital marketing channels and tools, especially MailChimp and social media platforms.

· Experience in PhotoShop, InDesign, video editing and Wordpress will be an advantage.

· Creative skills to come up with innovative ideas to capture audience attention.

· Resourceful with good time management skills and ability to work multiple tasks simultaneously and meet tight deadlines with quality work.

· Good interpersonal and communication skills to ensure smooth coordination between various departments.

· Strong attention to detail, flexible and proactive, and able to work both independently and in a team.

Job Description:

• Maintain accurate financial records including AR, AP and GL
• Prepare monthly and year-end accounts schedules
• Perform monthly bank reconciliation and simple payroll processing
• Prepare Unaudited Financial Statement Compilation
• Prepare XBRL Reporting
• Daily updating of cash book
• Maintain all account documents as per instructed by the direct supervisor
• Provide support in other accounting duties when our clients requested
• Other ad-hoc duties as required

Job Requirement:

• Proven expertise in handling full-set accounts
• Professional Diploma or Degree in Finance/Accountancy
• Effective communication and written skills
• A hands-on and detail-oriented person
• Able to work well under pressure and tight deadlines
• Good knowledge of Xero Accounting & Corporate Taxation is an added advantage

JOB SUMMARY

Provides administrative, project and executive support to the Director by ensuring that all tasks are completed according to established policies and procedures in an efficient, timely and accurate manner.

JOB RESPONSIBILITIES INCLUDE, BUT NOT LIMITED TO:

• Maintain and organise a full set of records for all files, minutes, activities, projects and data bases and to obtain all information from internal and external stakeholders and knowledge at fingertips and able to engage all stakeholders and customers and advise them on all issues raised.
• Organise meetings & take minutes and provide timely updates on the actionable items assigned to each person.
• Writing reports, updates and analyse issues and to achieve set outcomes and proactive in achieving creative solutions. Present papers and persuade the audience,
• Quickly understands the business and be a value-add contributor.
• Detailed and meticulous, must be committed to work, willing to be involved without being asked and to achieve results on all on-going matters and even in fluid situations.
• Result oriented, self-starter, starts and completes all tasks with achievements within time-frame and constantly improves tasks.
• Well organised in calendar, handling of reports, following up on work tasks and answering email correspondence, scanning of documents and mailing of letters or packages.
• Other general administration ad hoc job as instructed by management.
• Logical, clear and concise writing and ability to grasp concepts and to communicate ideas and issues at hand. Ability to write a good summary.
• Excellent communication and speaking skills;
• Any other tasks requests by the Legal Director, Management and the Board.

We are looking for meticulous individuals who have an eye for details, to maintain accuracy in data processing for business transactions.

This position is based in Singapore for Five-day work week. Under the employment of Financial Alliance Pte Ltd.

JOB DESCRIPTION

· Data entry of business transactions and upload scanned policy documents

· Manage policy alterations, renewals and claims

· Disseminate emails and upload information to shared folder

· Update application status, underwriting & service information

· Arrange for courier and dispatch of documents

· Receptionist duties

· Perform any ad-hoc activities and project assigned

PREREQUISITES

· Strong service orientation

· Good communication and negotiation skills to manage internal and external stakeholders

· Able to meet tight deadlines, be meticulous and accurate

· Proficient in Microsoft Excel and Word

Basic training will be given on the insurance and investment products.

Job Type: Contract - 12 month

Salary:

SGD $1800 - $2200

Schedule:

Monday to Friday, 9am to 6pm

On-site

Roles & responsibilities

· Liaise with clients for necessary information

· Prepare detailed computations to calculate tax liability

· Submit tax computations and Form C/Form CS to the Inland Revenue Authority of Singapore ('IRAS')

· Assist clients in preparing GST return worksheets

· Preparing and reviewing clients’ GST return working and GST returns prior to submitting them to IRAS.

· Assist clients in dispute resolution and enquires from IRAS

· Assist with any other matters in relation to tax

Requirements

· Diploma in Accountancy from local polytechnics or degree

· Possess a minimum of 1 years relevant experience in the area of Singapore income tax and/or GST

· Portrays good analytical skills and attention to details, responsible and able to work under tight deadlines.

· A team player with good interpersonal and communication skills.

Benefits

· 5 days week

· Dental & medical benefits

· Exam & study leave

You will undertake a supervisory role and be expected to manage a team of assistants. The primary responsibilities will include but not limited to,

I. Overseeing the revenue collection and account receivables function and to work with stakeholders on arrears recovery

II. Validate the completeness and accuracy of transactions by ensuring that all transactions are authorised, comply with prevailing policies and supporting documents are in order.

III. Monitor integrity of system processes by conducting sampling of transactions to ensure payments are in order.

IV. Ensure timely and accurate posting of transactions in accordance with documented processes.

V. Ensure that transactional accounting postings to general ledgers are accurate for the purpose of charging to the correct accounts.

VI. Conduct training to a team of financial appointment holders on procedures for managing and controlling resources and expenditure so as to carry out procurement, payment and reimbursement activities on the finance systems.

VII. Assess and propose changes to the processes, procedures and systems to achieve high level of efficiency and effectiveness.

VIII. Participate in system designs and conduct user acceptance test to ensure that system design meets the operational requirements.

IX. Work closely with IT & relevant parties to resolve payment related issues and ensure payment timeliness.

X. Develop, coach and motivate members of the team to deliver effective, responsive and customer-centric service to customers.

EDUCATION

Bachelor degree in Business Administration, Economics or Accountancy, and/or professional certifications or other equivalent qualifications.

EXPERIENCE

Candidates with 2 years of experience with Accounts background or equivalent professional qualifications will have an advantage.

Diploma holder with a minimum of 3 years of relevant experience may also apply.

On the job training will be provided.

Only Singaporeans may apply.

Please submit resumes to [email protected] with

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:

• Provide daily operational and administrative support for the functioning of labs and programmes

• Administrative support for procurement, installation, and troubleshooting of equipment

• Procurement of chemicals, consumables and inventory management

• Administrative support to researchers, students, and contractors for matters related to health, safety and other compliance

• Administrative support for the implementation of the NTU safety policy, safety audit, and safety training

• Administrative support for license matters

Requirements:

• Undergraduate Degree/Diploma in Chemistry, Physics, Material science or Diploma in Business Administration and other fields

• Experience in laboratory management is advantageous

• Documented experience in Microsoft Office applications (Word/ Excel/ PowerPoint/ Outlook)

• IT literate and good in Writing Skills

• Meticulous, organized, able to prioritize and multi-task.

• Team player with good communication and interpersonal skills

• Able to work both independently and as a team

• Able to work under pressure and meet tight deadlines

• Good interpersonal skills

• Good communication and writing in English

COMPANY DESCRIPTION

Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the worlds leading container shipping lines. We are a privately-owned global organization operating a network of over 675 offices in 155 countries, employing a team of over 200,000 dedicated individuals. We have an established fleet of 800 container vessels with an intake capacity of circa 22.5 million TEU carried annually. Our global sailing schedules cover 300 routes, calling at 520 ports, allowing us to deliver our clients cargo almost anywhere in the world.

Operating as independent national carriers, with sea freight offering complemented by our integrated warehousing and haulage services, we offer customers a true door-to-door and global service with unrivalled local knowledge. Trained and experienced experts for our full range of services, including reefer, out-of-gauge, breakbulk and each of our trade services, gives us the ability to uphold the personal service were globally recognized for, offering customers peace-of-mind that we will be on-hand to help whenever we are needed.

An opportunity is now available for a career-minded individual to join us in MSC South East Asia (Singapore) Pte Ltd, as Senior Sales Executive.

RESPONSIBILITIES

We Offer

You will embark on a great journey with excellent career development opportunities in a global organization. As Senior Sales Executive, you will join a dynamic team of professionals to develop, maintain and expand MSCs customer base in Singapore by promoting MSCs services as a brand, executing MSCs business plan, providing strong customer services to clients and administering Singapores daily booking prospects.

Key Responsibilities

Reporting to the Commercial Manager, you will be responsible for canvassing cargoes for Export trade lanes to achieve target lifting. Besides maintaining current clientele base and increasing MSC market presence, responsibilities include all nominations, forecasting and allocations, as well as responsiveness to all quotations, trouble shooting and handling of enquiries from customers.

Key responsibilities include the following:

• Develop new clienteles / cargo bookings through referrals, newspaper, magazines, MSCs network and telemarketing;
• Achieve close level of support with client through daily contact, regular visit and entertainment i.e lunch, dinner, etc, to secure business;
• Track destination ports controlled shipments, to obtain full details from shipper (i.e full style address, commodity, rates if any) and send as sales leads to respective Port of Discharge to secure business;
• Ensure customers know the whereabouts of shipment through MSC Internet shipment tracking and tracing system;
• Attend to customers complaint and co-ordinate with internal departments (Documentation, Operation, Finance and Cargo Flow Management) to resolve any issues and uphold our service commitment to customers.

Who We Are Looking For

• Diploma/Degree in Business Administration, Sales, Marketing or equivalent;
• At least 5 years of Sales related function from shipping / container line;
• Strong MS Office software application;
• Portnet (preferred);
• Strong written & spoken English skill;
• Good communication and interpersonal skill;
• Customer orientated;
• Team player;
• Self-driven with the passion to deal with people;
• Able to work independently.

If you are up for the challenge, you could be our new colleague!

Please send updated CV by clicking on the Apply Now button.

Kindly indicate your current availability period, current salary & expected salary when you submit your application.

COMPANY DESCRIPTION

Founded in 1970, Mediterranean Shipping Company (MSC), S.A of Geneva, Switzerland, is one of the worlds leading container shipping lines. We are a privately-owned global organization operating a network of over 675 offices in 155 countries, employing a team of over 200,000 dedicated individuals. We have an established fleet of800 container vessels with an intake capacity of circa 22.5 million TEU carried annually. Our global sailing schedules cover 300 routes, calling at 520 ports, allowing us to deliver our clients cargo almost anywhere in the world.

Operating as independent national carriers, with sea freight offering complemented by our integrated warehousing and haulage services, we offer customers a true door-to-door and global service with unrivalled local knowledge. Trained and experienced experts for our full range of services, including reefer, out-of-gauge, breakbulk and each of our trade services, gives us the ability to uphold the personal service were globally recognized for, offering customers peace-of-mind that we will be on-hand to help whenever we are needed.

An opportunity is now available for a career-minded individual to join us in MSC South East Asia (Singapore) Pte Ltd, as Senior Human Resources & Administration Executive.

RESPONSIBILITIES

We Offer

You will embark on a great journey with excellent career development opportunities in a global organization. As Senior Human Resources & Administration Executive you will join a dynamic team responsible for executing administration activities, ensuring the seamless operation of daily business requirements within the organisation.

Key Responsibilities

You will be responsible for the day-to-day Human Resources & Administration operational activities, your key responsibilities include:

Office Procurement:

• Identify and evaluate potential suppliers, negotiate contracts, and secure favourable terms and conditions within the annual budget;
• Oversee the end-to-end procurement process, including sourcing, negotiation, and supplier management for office supplies, equipment, and services;
• Manage and maintain contracts with suppliers, ensuring that terms and conditions are met, and contracts are renewed or renegotiated as needed;
• Ensure compliance with companys procurement policies, procedures, and relevant regulations.

Office Maintenance:

• Manage all aspects of the office lease, including negotiations, renewals, and compliance with lease terms;
• Supervise and manage the overall maintenance and cleanliness of the office premises to ensure a safe and functional work environment;
• Identify and resolve issues related to office equipment, fixtures, or furniture. Collaborate with external vendors for repairs and maintenance services.

Expat Management:

• Manage the relocation logistics for expatriates, including housing arrangements, transportation, and settling-in services;
• Administer expatriates accommodation, car rental and related maintenance services;
• Act as the main point of contact for expatriates, addressing their concerns and providing ongoing support;
• Plan and coordinate the repatriation process, assisting expatriates in their return to the home country or their next assignment.

General Insurance:

• Accountable for review and renewal of organisations general insurance.

Travel Arrangements:

• Establish and manage travel approval processes and policies, including maintaining and managing travel related vendors, such as travel agents and hotels with aim to achieve work and cost efficiency;
• Arrange and coordinate all aspects of business travel for employees, including flights, accommodations, transportation, and other related services.

Budget & Projects:

• Achieve cost leadership by anticipating requirements; submitting information for budget preparation; scheduling expenditures, monitoring costs and analysing any variances;
• Undertake special projects that will help improve processes, create work efficiencies, and benefit the organisation, which includes planning, coordinate, communicate, execute, and of monitor results.

Human Resources Operational Support:

• Responsible to design and implement employee engagement programs and initiatives to foster a positive workplace culture.
• Support to generate required HR reports from HRIS system to support HR & Admin Manager on HR data analytics as necessary.

Who We Are Looking For

• Minimum Diploma or Degree in Business Administration or any other related discipline;
• Min 4 to 5 years of past administrative and HR support experience;
• Microsoft Office applications Word, Excel, Powerpoint, Outlook;
• Good communication in English, both written and verbal;
• Good teamwork;
• Ability to interact positively and professionally at all levels with high integrity in managing information;
• Strong organizational and time management skills with the ability to multi-task;
• Meticulous with strong attention to detail;
• Basic people management skills.

If you are up for the challenge, you could be our new colleague!

Please send updated CV by clicking on the Apply Now button.

Kindly indicate your current availability period, current salary & expected salary when you submit your application.

The Write Connection Group is a premier education group in Singapore with 13 centres across the island and a head office. We are looking for an IT Executive to join our Internal Operations Department to support our growth and expansion in Singapore and overseas.

Responsibilities

• Manage IT requests and provide IT support to TWC Group centres and head office, and ensure all IT tickets are responded to and resolved in a timely manner.
• Plan and conduct regular checks, analysis, diagnosis and troubleshooting for all TWC Group premises to ensure all software and hardware are up to date and effective, so as to prevent any possible disruptions in daily operations.
• Assist with the review, update and implementation of IT policies, SOPs and processes based on departmental needs, to minimise vulnerabilities, boost productivity and increase efficiency of IT systems and processes.
• Set up and maintain drives for all regular IT-related SOPs, guidelines, accounts, inventory and records, as well as other related information for IT Team and key stakeholders’ reference.
• Conduct research and maintain up-to-date understanding of the latest threats, vulnerabilities, mitigation, IT security, industry best practices, regulations.
• Provide all TWC staff with the necessary IT equipment and access to relevant company resources. Maintain and update an inventory for all IT equipment and access information.
• Perform installation, setup, configuration, migration, upgrading and testing of software applications, IT equipment and network.
• Provide IT support for company events (e.g. Town Hall Meeting and Staff Appreciation Night).
• Other IT related tasks and scopes.

Requirements:

• Possess at least a Diploma (preferably IT, Computer Science, or a related discipline).
• Fresh graduates are welcome to apply. For Senior IT Executive, at least 2 years’ experience in the IT field in a relevant role is required.
• Responsible and solution-oriented.
• Ability to learn to use Google Workplace (Sheets, Forms, App Script etc). Familiar or able to efficiently learn to handle HTML/CSS, Mac platform, Apple systems and devices.
• Able to organise tasks and work efficiently to meet tight deadlines with minimum supervision.
• Technically savvy and self-motivated learner.
• Possess excellent communication and task management skills.
• Proficiency in spoken and written Mandarin is a plus as future work will involve collaboration with international teams based in other countries in Asia.

Work Hours and Location:

• Work Days: 5-day work week (4 weekdays and 1 weekend). The weekend may be a Sat or Sun depending on roster.
• Work Shifts:
  • Weekdays: 10.30am - 7.30pm / 12.30pm - 9.30pm depending on the roster
  • Weekends: 8.30am - 6.30pm
• Work Location: TWC HQ, Guthrie House, Bukit Timah. (Candidates may be required to travel to various TWC centres when the need arises.)

Note to Applicant:

1. Please state your earliest start date.
2. Send your CV to [email protected]

Responsibilities:

• Perform Accounts Receivables functions (Prepares, posts, verifies, and records customer payments and transactions related to accounts receivable).

• Creates invoices according to company practices; submits invoices to customers.

Maintains and updates customer files, including name or address changes, mergers, or mailing attentions.

• Maintain proper files for accounts receivable section, and to assists in audit

• Performing any other duties assigned by management Requirements:

Job Requirements:

• GCE ‘O’ / ‘N’ Level / Diploma / ITE certificate in business / accounting is preferred

• Possess basic accounting knowledge

• Preferably 1 year of relevant experience in Hotel accounts

• Good knowledge of Microsoft Office Excel and Words; able to work independently with minimum supervision and meet deadlines

Only shortlisted candidates will be contacted.

Primary Responsibilities

Business Performance

· Prepare periodical department budget & forecast, manage all operational costs within budgets

· Monitor and control inventories for operating equipment including linen, crockery and glassware where applicable

· Prepare and analyze monthly P&L and month-end reports, identify deviation from business plan goals

· Participate in management meetings to review progress towards achievement of business plan goals and develop the annual business plan related for the department.

Operation

· Compile and update Standard Operating Procedures for all areas of responsibility periodically

· Ensure that all auditing and reporting standards are conveyed to staff and adhered to

· Ensure that guests enjoy impeccable housekeeping product and that services offered by team members are offered in a timely manner

· Conduct quality control inspections of all areas of the hotel and share results with the team

· Work with Chief Engineer to maintain areas of the hotel to the highest standards and assist in scheduling periodic property maintenance followed by spring-cleaning

· Conduct monthly Staff Meetings and daily briefings with Operational Managers

· Manage all outside contractors relating to his/her department ensuring that they follow all hotel policies

· Oversee operations of Laundry and Linen, Flower and Decoration, and Butler Service

Team Management

· Interview, select and recruit Housekeeping employees

· Identify and develop team members with potential

· Conduct performance review with the team

· Constantly monitor team members’ appearance, attitude and degree of professionalism

· Develop, conduct maintain all staff training programs for team members, focusing on their development needs, providing them with new skills to meet the changing needs of the business

· Prepare weekly staff schedules keeping in mind anticipated business, operating budgets and standards of service

· Prepare payroll and gratuity reports

· Conduct monthly departmental meetings to provide information to team members, obtain their feedback, rectify operation issues and provide a regular forum for department communication

· Manage organization and cleanliness of departmental areas by conducting weekly walk through

· Perform other duties assigned by the Management

him/

Main Complexity/Critical issues in the Job

· Maintain highest standards and quality of services in housekeeping operation to meet and exceed guests’ expectation while managing operational costs within budgets.

Profile

Knowledge and Experience

· Secondary / High school education

· Additional certification(s) from a reputable Hospitality Management school will be an advantage

· Minimum 6 years of Housekeeping experience with 3 years at a management level

· Excellent reading, writing and oral proficiency in English language

· Ability to speak other languages and basic understanding of local languages will be an advantage

· Good working knowledge of MS Excel, Word, & PowerPoint

· High degree of professionalism with sound human resources management and business acumen capabilities

Competencies

· Strong leadership, interpersonal and training skills

· Good communication and customer contact skills

· Results and service oriented with an eye for details

· Ability to multi-task, work well in stressful & high-pressure situations

· A team player & builder

· A motivator & self-starter

· Well-presented and professionally groomed at all times

Job Description & Requirements

• Design of electrical systems for infrastructure/ Water / building projects
• Conducting technical feasibility study, life cycle study and planning for all electrical systems
• Preparation of design report, calculation, drawings, specification, cost estimation and details/ schedules for projects.
• Assist Project Manager in up-keeping the project ISO quality documentation and records.
• Evaluation of tenders and preparation of tender assessment reports.
• Assist Professional Engineer in liaison preparation and follow up of authority submission.

Requirements:

• Bachelor Degree in Electrical Engineering
• Minimum 5 years hands-on design experience in building and/or infrastructure projects
• Good project management and technical skills
• Familiar with local code and authority submission procedures
• Team player and able to work independent with minimal supervision
• Proficient in AutoCAD and BIM
• Good communication skills; ability to work well in a team

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors Community, and Therapy.

RESPONSIBILITIES

Responsibilities:

1. Staff Suggestion Scheme Management:
   • Administer and oversee the Staff Suggestion Scheme, ensuring its effectiveness and alignment with organizational goals.
   • Facilitate communication and engagement related to the Scheme, encouraging active participation from all staff levels.
   • Evaluate and analyse submitted suggestions, providing timely feedback and recognition to contributors.
   • Collaborate with the Services and HQ Corporate Functions to implement approved suggestions, driving positive change within the organization.
2. Operational Excellence:
   • Contribute to the development and implementation of operational processes to enhance overall efficiency.
   • Identify opportunities for process improvement, process re-engineering and optimization across the Services and HQ Corporate Functions and support the implementation of change processes.
   • Collaborate with cross-functional teams to streamline workflows and reduce operational bottlenecks for improved efficiency and staff experience.
   • Monitor key performance indicators (KPIs) related to operational efficiency and assist to implement corrective actions as needed.
3. Any other duties and projects assigned by CEO and DD (Admin & Projects)

• Bachelor's degree in Business Administration, Management, or a related field.
• Min 1-2 years of relevant experience in staff engagement, operational improvement, or service quality.
• Excellent communication and interpersonal skills.
• Strong analytical and problem-solving abilities.
• Knowledge of operational excellence methodologies is a plus.
• Ability to work collaboratively in a team and cross-functional environment.
• High attention to detail and organizational skills.
• Familiarity with suggestion scheme administration is advantageous.

Responsibilities include:
-Assist in daily operations
-Ensure that the cafe and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliceny.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 3 years of previous experience in serving in cafes

· Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

The executive chef is responsible for all culinary activities for the restaurant. This position will oversee all activity in the kitchen, train personnel, plan menus, oversee product purchasing and manage culinary budget.

• Plan and direct food preparation and culinary activities.
• Modify menus or create new ones that meet quality standards.
• Estimate food requirements and food/labor costs.
• Supervise kitchen staff’s activities.
• Ensuring promptness, freshness and quality of dishes.
• Implementing hygiene policies and examining equipment for cleanliness.
• Performing administrative tasks, taking stock of food and equipment supplies, and doing purchase orders.
• Designing new recipes, planning menus and selecting plate presentation.
• Must be knowledgeable North Indian and South Indian Cuisine.
• Estimates expected food consumption and organizes preparation.

Ensure timely, accurate month-end closing, financial reporting and full set of accounts.

Prepare monthly and annual financial statements.

Ensuring all accounting systems are fully compliance with company policy, audits and tax filing requirement.

Efficient in Microsoft Excel and Word.

EA Licence No. 16C7962

To provide planning and administrative support for Postgraduate programmes to enable operations and services are delivered to meet the needs of various stakeholders (eg. instructors, students, etc…).

Responsibilities

• Course management: Plan, manage and administer courses (including preparatory courses) involving schedules, course registration, fees payment, venues, case studies, evaluations, certificates and related logistics.
• Faculty management: Manage and handle faculty appointment, approvals, agreements, payments and faculty's requests.
• Exam management: Responsible for the exam process involving preparation of exam package, printing of exam scripts, marks entry, moderation, mark lists and related activities.
• Student management: Build good relationship with students and attend to their requests on programme related matters.
• Class administration: Provide administrative and logistics support to weekday and weekend face-to-face classes. To setup, manage and support hybrid and online classes.
• Office Administration: Support overall management of programme on invoice payment, track budget and expenditures, collate statistics for school accreditation (eg. EQUIS & AACSB) and information required by other departments.
• Other duties and activities to support programme operations and overseas study segment.

Requirements

• Diploma or Degree
• At least three years’ experience in education industry is preferred.
• Knowledge of Microsoft office – Word, Excel, Powerpoint.
• Meticulous with an eye for details.
• Possess initiative, able to work independently with minimal supervision and as a team player.
• Excellent customer service skills and enjoy working with people.
• Ability to multi-task, prioritise and handle operations in a timely manner.
• Have strong planning, administrative and organisational skills.
• Good communication and writing skills with ability to communicate and interact well with diverse stakeholders.
• Knowledge of Excel is preferred.

The Food and Beverage Service Executive supervises the team by proactive, interactive and reactive leadership, allowing each member of the team to feel confident and to completely satisfy our guests during their dining experience. He/she assists the management in supervising the overall operation and service standards of the restaurant to meet and exceed guest’s dining experience expectations. 

We are hiring for the following outlets:

• Banquet
• La Dame de Pic
• Raffles Courtyard
• Tiffin Room
• The Grand Lobby

Primary Responsibilities

Oversees Daily Operations and Achieving Targets

• Oversees the set-up and operation of a station/section in a restaurant.
• Supervises and participates in running an efficient and profitable operation in the assigned areas. 
• Assists the Outlet Manager/Assistant Outlet Manager in enabling employees achieve highest service and product delivery standards with a highest degree of client care and service at all times.
• Provides services for guests such as order taking and promoting the restaurant food and beverage offerings.
• Provides excellent service at all times to all of our guests based on established hotel standard operating procedures.
• Assists colleagues and guests efficiently and in a professional manner.
• Has extensive knowledge of our food & beverage menus in order to service our product, including liquors and cocktails.
• Offers menu options, advice and takes orders.
• Offers drinks, pre, during and after meal service.
• Remembers guest’s preferences to extends personalised service.
• Takes guest’s Food & Beverage orders accurately and assures correct input in Point of Sales system.
• Double checks order list before "sending" ticket to the kitchen.
• Verifies guest satisfaction with each table during each course served.
• Uses the guest name appropriately and communicates it to restaurant colleagues and managers.
• Serves food in in a timely and efficient manner.
• Arranges all tables following established standards.
• Arranges and maintains all assigned side stations and continually stocks each station before and after every shift.
• Makes sure all silver and glassware is polished, wiped and spotless.
• Keeps all side stations clean at all the times.
• Keep chairs and banquettes clean and clear of debris.
• Marks tables appropriately to food & beverage order for each course to ensure proper delivery.
• Makes sure that all product served are accounted for on the final bill before presenting it. 
• Up keeps and clears tables between courses throughout the dining experience.
• Picks up check before guest leaves and wishes guests a warm farewell while thanking them for their visit.
• At the end of the shift, delivers all checks and reports to the appropriate place according to established standards. 
• Follows through opening and closing duties. 
• Adjusts service to suit guests’ requests and personalises any interaction with the guest.
• Uses a Heartist® approach – makes guests Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Uses a Heartist® approach – makes the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.
• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contributes to the hotel’s Corporate Social Responsibility efforts by supports the Planet 21 program.
• Ensures NEA rules and regulations are met and achieve.  
• Actively engages in upselling and adds value.
• Relays any guest complaints to manager.
• Ensures efficiency of work in dish wash, pantry, and service preparations.
• Ensures cleanliness and work safety in food preparation and service areas.
• Carries out adhoc duties as assigned including, but not limited to sending operating equipment for cleaning or burnishing on weekly basis, sending soil linen for exchange for clean ones and collecting Food & Beverage requisition on daily basis. 
• Providing a Leading and Consistent Guest Experience
• Promotes sales through direct guests’ contact. 
• Constantly obtains guest feedback during operation ensuring guest satisfaction.
• Handles minor complaints and reports to the managers for proper follow up.
• Builds strong relationships with local guests and builds loyal following as foundation for a successful operation. 
• Maintains levels of confidentiality and discretion of the guest, colleagues, operator at all times. 

Management and Leadership of Outlet

• Acts as a mentor and role model to the Food & Beverage Associates.
• Proactive, innovative with in depth Food & Beverage and market knowledge. 
• Observes colleague’s individual performances, grooming, and punctuality and communicates with the managers accordingly. 
• Provides a high level of Safety and Security for guests and colleagues. 
• Checks daily opening and closing duties.

Training, Learning and Development of the Team

• Conducts regular on the job trainings for colleagues to develop their skills and knowledge. 
• Assists in records and submits monthly On-the-Job Training hours to Food & Beverage Office before the 15th of each month.
• Guides the departmental orientation for new hires.
• Ensures that colleagues are aware of hotel rules and regulations.
• Ensures that colleagues are trained on fire and safety, emergency procedures and hygiene.

Job Description:

• Maintain accurate financial records including AR, AP and GL
• Prepare monthly and year-end accounts schedules
• Perform monthly bank reconciliation and simple payroll processing
• Prepare Unaudited Financial Statement Compilation
• Prepare XBRL Reporting
• Daily updating of cash book
• Maintain all account documents as per instructed by the direct supervisor
• Provide support in other accounting duties when our clients requested
• Other ad-hoc duties as required

Job Requirement:

• Proven expertise in handling full-set accounts
• Professional Diploma or Degree in Finance/Accountancy
• Effective communication and written skills
• A hands-on and detail-oriented person
• Able to work well under pressure and tight deadlines
• Good knowledge of Xero Accounting & Corporate Taxation is an added advantage