What You'll be Doing

• Administer and drive development and implementation of technical parameters, policies and frameworks.
• Monitor that new and existing implementations, renewals, and movements requests are updated promptly.
• Provide and assist in regular analysis or ad-hoc reports to clients on the performance of each portfolio.
• Account management for assigned accounts and provide support to the team where required.
• Maintain high quality interactions with all touch points and escalate resolutions in a client centric manner.
• Any other tasks as assigned.

What We Are Looking for

• At least 1-2 years of working experience in relevant industry and role.
• Candidates with prior experience with Healthcare Insurance provider (Employee Benefits) will be an added advantage.
• Proficient in Microsoft Office Applications.
• Possess good interpersonal and communication skills.
• Ability to work under pressure.
• Passion for customer service and a good team player.

We regret to inform that only shortlisted applicants will be notified for an interview.

To learn more about our Organization, please visit https://alliancehealthcare.com.sg.

Benefits:

• Basic salary up to 4.5k depending on experience
• Annual performance bonus (min 1 month)
• Annual increment
• Education sponsorship & fully paid external training
• Mobile reimbusement ($50/month)
• Dental claims ($250/year)
• AL starting from 15 days
• Fully covered GP medical fees
• Free company transportation from Clementi MRT

Work Week: 5 days

Location: Clementi

Key Responsibilities:

• Administer core system like Active Directory Services, Data Centre and server storage
• Manage communication tools like video conferencing, audio systems and telephony
• Configure and maintain network devices such as firewalls, routers, VPN and etc
• Ensure systems are backed up automatically and create disaster recovery plans
• Monitor system resources (CPU, storage) and apply patches
• Liaise with external vendors to ensure Service Level Agreements (SLA) are met
• Write and update user guides and administration manuals
• Provide technical support to both Local and Overseas (via LAN/WAN)
• Provide L1/L2 support in IT projects
• Other IT related duties

Requirements:

• Min Diploma in IT or Computer Science, or equivalent
• Familiar with internet architecture designs (TCP/IP, DNS, DHCP, Proxy, Firewall)
• Preferably with experience of Veeam, VMware, and UNIX/Linux
• Familiar with devices like Alcatel PABX, FortiGate Devices, Cisco and Unifi Wireless AP Controller would be advantageous
• Bilingual in English and Chinese to liaise with Chinese speaking overseas counterparts

Interested applicants, please submit your updated resume in MS Words format by using the APPLY NOW BUTTON.

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for the purpose of the processing and administration by the company relating to this job application.

Please be notified that only shortlisted candidates will be notified.

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

[Job ID: 624921]

Responsibilities:

• Manage sales/purchase order and issuance of contract by using in house system to ensure accuracy
• Handle risk management of market movement, customer credit monitoring & application, contracts and inventories
• Develop strong business building relationship with existing accounts and expand new sales/purchase accounts in both local & overseas markets
• Liaise with suppliers and customers to plan and manage logistics processes including freight forwarding, insurance and etc. according to the contractual requirement.
• Management of budget and accounting issues within the department and provide guidance to sales coordinators in daily administrative duties
• Any other duties assigned from time to time

Requirements:

• 1 to 3 years of experience in regional or international sales experience (import/export sales)
• Able to travel for business purposes to countries such as SEA, India, China and Africa etc.
• Proficiency in Microsoft Office

We are regret that only shortlisted candidate will be notified.
However, rest assured that all applications will be updated to our resume bank for future opportunities.

Please kindly refer to the Privacy Policy of Good Job Creations for your reference:
https://goodjobcreations.com.sg/en/privacy-policy/

EA Personnel Name: Voon Jie Ying
EA Personnel Reg. No.: R1872434
EA Licence No.: 07C5771

Job Description

• Industry/ Organization Type: Custom Die-cut Components Manufacturer
• Position Title: Material Planning/Management Executive
• Working Location: Serangoon North
• Working Hours: Monday – Friday, 8am – 5.30pm
• Salary Package: Up to $3,800 + VB
• Duration: Permanent

Key Responsibilities

• Sourcing materials efficiently and negotiating terms with suppliers to ensure cost-effective purchasing solutions.
• Evaluating supplier offers by analyzing factors such as price, lead time, and logistical costs.
• Issuing purchase orders and monitoring estimated time of delivery (ETD).
• Managing supplier relationships, including providing feedback on material quality and resolving issues as they arise.
• Coordinating with Quality Assurance (QA) to maintain an Approved Vendor List (AVL).
• Checking inventory levels to ensure they meet customer order requirements.
• Analyzing usage data and stock levels to maintain an adequate supply of raw materials for production.
• Working with customer service and production teams to align production schedules with customer demands.
• Implementing raw material issuance using the FIFO method and aligning material allocation with the Bill of Materials (BOM) to minimize wastage.
• Estimating and providing details on cargo dimensions and weights.
• Planning for optimal shipping times (ETD and ETA) based on material lead times and transit durations.
• Organizing shipment consolidation to optimize logistics.
• Managing quotes for material transportation and overseeing the logistics from suppliers to Singapore, predominantly from the EAU, EUR, and China regions.
• Collaborating with engineering teams to ensure the accuracy of the Bill of Materials (BOM).
• Supporting goods receiving operations as needed.
• Preparing monthly reports on inventory values, expired materials, and vendor performance.
• Conducting quarterly internal stock counts and supporting year-end audit stock counts.

APPLY NOW!!!

• Diploma in Logistics, Supply Chain, Engineering, or a related field.
• At least 3 years of experience in material planning and sourcing within the Engineering industry.
• Experience in inventory and warehouse management.
• Understanding of forecasting and follow-up processes.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #70615 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Norman Wee | EA Reg No.: R23115114

HR & Administrative Executive

Salary: $3000 - $4000 depends on experience

Working Days: Alternate Saturday 5.5 days 8am to 5pm // 8am to 12pm

Project Office: Lavender area, Site at Changi navel based

Job scope

• Perform general administrative duties such as bank-in cheques, filing, controlling and maintaining of documents, mailing of documents
• Perform IR21, IR8A for workers
• Monitor and follow up on staffs’ probation, confirmation, appraisal or promotion
• Office admin support and general administration such as air ticket purchase, accommodation and transportation arrangement
• Performance Appraisal and implement company handbook
• Organize company events/team bonding activities
• Handle Petty cash claims
• Administration and execution of HR functions including Recruitment & Selection, Compensation & Benefits, Payroll Administration, Performance Review, Training & Development, Employee Relations and Orientation Program.
• Renew company licenses
• Application/Renewal of Permit and Passes for workers and office staff.
• Handle Payroll & Leave Application Matters (Calculating attendance/timecard of workers and key in system)
• Prepare warning letters for workers/office staffs etc.
• Other Ad-Hoc Duties.

Requirements

• Minimum diploma/degree in HR or Business Administration
• At least 4 years of related HR & Admin
• Knowledge of Sage Payroll System is a plus.
• Experience in whyze HR is a plus

Tee Xin Li Reg No: R24121619

The Supreme Hr Advisory Pte Ltd EA No: 14C7279

Job Description

• Managing both accounting and office administration.
• Manage daily financial transactions, including invoices, receipts, and payments.
• Prepare monthly, quarterly, and annual financial statements such as balance sheets, income statements, and cash flow statements.
• Oversee payroll processing, including calculating wages, deductions, and ensuring timely payment to employees.
• Manage accounts payable and receivable, ensuring timely payments and collections , as well bank reconciliation.
• Assist in creating and monitoring budgets.
• Submit quarterly GST filling.
• Provide human resources support including hiring process.
• Ensure timely and accurate invoicing to clients and follow up on outstanding payments.

Job Requirement

• Good communication and interpersonal skill
• Experience in accounting, office management, or similar roles is required
• Attention to Detail
• Ability to manage multiple tasks efficiently and keep the office running smoothly

AngelineMah

Reg No: R2096146

One Vogue Pte Ltd

EA License: 19C9629

Job Description

• Handle full set of accounts

• Handling Account Payable & Account Receivable and report to Directors on AR Listing

• Prepare invoices, debit and credit notes for customers

• Manage Revenue & Receivable accounting and Internal Audit Functions

• Answer customer phone call & reply client email

• Ensure Accurate and Timely closing of ledger systems on a monthly basis

• Bank reconciliation and journal entries

• Prepare monthly instalment within the stipulated time

• Prepare audit schedule and relevant documents for audits

• Check through admin close files entries thoroughly

• Guiding new staffs on system

• Liaise with auditor on queries and provide documentation

• Sales commission computation

Job Requirement

• At least 2 Year (s) of working experience in the related field is required for this position

• Must possess at least Diploma or Degree in Accountancy

• Good communication skills

Retail Sales Specialist

5 & 6 days per week, 6 days off per month; 11am-9pm

Location: Wisma Atria / Bugis Junction/ Chinatown Point/Raffles City(Can choose)

Salary: Basic $2200 -$2800 + $100 attendance allowance + $100 flexi allowance upon confirmation + Commission

Gross salary: $2800 -$4000

Company: The boutiques carry High-end prestigious brands such as Omega, Tudor, TAG Heuer, Breitling, and international brands such as Longines, Rado, and Tissot.

Summary

The Retail Watch Specialist is responsible for the day-to-day duties at the retail outlet, including sales, stocks, and ensuring proper housekeeping. They are in constant contact with their customer and responsible for ensuring that they give great customer service so as to drive sales.

Job scope:

• Provide customer service, product knowledge and recommendations to retail customers.
• Assist in inventory management and housekeeping at the retail outlets.
• Maintain daily housekeeping of the outlet; ensuring cleanliness and organize store front.
• Maintain and manage the POS/Cashier
• Assist in ad-hoc job scope assigned by store manager/supervisor.

Interested personnel kindly contact WhatsApp: https://wa.me/6592994753 (Marcus)

Tan Meng Liang Reg No: R23115923

The Supreme HR Advisory Pte Ltd EA No: 14C7279

Our client leading player in Logistics Industry. They are looking for a Crewing Executive to assist their Crewing team for the next phrase of their business. They are located at West of Singapore– easily accessible. The Crewing Executive is responsible for:

Duties

• Assist with administrative tasks such as monitoring boat and certificate expiries, updating survey status tables, and ensuring compliance with vessel certification requirements.
• Manage port clearance declarations, ICA clearances, and crew visa applications for tug boats and barges traveling to OPL, high seas, or the next port.
• Handle crew management, including employment under STCW requirements, coordination with manning agencies, and ensuring necessary certifications for Singapore or Malaysia-flagged vessels.
• Verify crew credentials such as COC and GOC, apply for necessary Flag certifications, and update crew information in the management system.
• Oversee vessel-related operations such as updating Flag details on platforms, booking pilotage, and extending non-harbor craft licenses through ICA.
• Manage crew-related finances, including salary disbursement, allowances, and payroll reporting, while ensuring smooth daily crewing operations.

Requirements

• Min 2 years experience as crewing executive and boarding officer for tug boats, AHTS;
• Able to work at irregular hours (as required to standby 24/7)
• Proficient in MS Office

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Reg. No. R23115141 (Tan Su Yee)

The Sous Chef (Executive Sous Chef) is a key position in the restaurant kitchen management team and is responsible for assisting the Executive Chef (Executive Chef) in managing kitchen operations. The specific job responsibilities of the sous chef include but are not limited to the following aspects:

Assist the head chef in managing the kitchen:
The sous chef is usually responsible for the management of the entire kitchen in the absence of the head chef, including coordinating kitchen staff, supervising the dish production process, and ensuring smooth kitchen operations in the restaurant.
Assist the Head Chef in formulating daily work plans for the kitchen and ensure all tasks are completed on time.

Team management and training:
Manage and train kitchen staff, including cooks, assistants, apprentices, etc., ensuring team members have the necessary skills and knowledge.
Assign work tasks, supervise employees' execution, and provide guidance and feedback during work.

Menu planning and innovation:

Assist the head chef in designing and updating menus to ensure that the dishes meet the restaurant's positioning and customer needs.

Under the guidance of the head chef, participate in the development of new dishes and the innovation or optimization of existing dishes.

Food procurement and inventory management:

Manage the procurement of kitchen ingredients to ensure ingredient quality and smooth supply chain.

Responsible for inventory management in the kitchen to ensure that ingredients are not expired or wasted, check inventory regularly and report replenishment needs.

Ensure food quality and hygiene:

Monitor hygiene standards in the kitchen and ensure food preparation processes comply with health and safety standards.

Regularly check the cleaning and maintenance of kitchen equipment and tools to ensure that the kitchen environment is clean and tidy.

Supervise production and execution:

Responsible for ensuring that the quality and appearance of each dish meets standards during the production process, and monitoring the production speed of the kitchen.

During peak hours, ensure that dishes are served on time to avoid delays.

Solve emergencies in the kitchen:

When problems arise in the kitchen, the sous chef needs to respond quickly and coordinate to solve unexpected problems with ingredients, equipment, personnel, etc.

About Our Company

Established in 1991, Gan Teck Kar is a privately-owned company started by food-loving folks who are passionate about bringing the finest products from all around the world. Our core business is the importation and distribution of premium food products to Singapore and Malaysia with business partners all around the Southeast Asian Region.

Job Highlights / Benefits

● Free meals provided

● In-house gym

● Staff discounts

● Walking distance from Tuas Link MRT

Title:

E-Commerce Sales Support

Reports to:

Sales Manager

Introduction:

We are looking for a dynamic individual to support and drive our company’s e-commerce business for multi-brands across different marketplace platforms and online buyers.

Responsibilities:

• Responsible for the overall e-commerce sales on Shopee, Lazada, Amazon and Shopify.
• Responsible for daily e-commerce operations, including uploading and monitoring product information on the platforms.
• Ensure timely execution of order process management.
• Update stock count, monitor shipment & delivery of orders, assure on-time deliveries and update systems accordingly.
• Provide customer service to support the sales growth.
• Attend queries, resolve any concerns on their orders with minimum TAT, maintain accurate and timely records of correspondences or discussions with customers.
• Prepare monthly summary sales reports.
• Plan and execute e-commerce promotion campaigns.
• Work with in-house designers to prepare promotion banners, category banners and campaign artwork.

Requirements:

• Energetic, collaborative and results-oriented person with 1-2 years of sales experience in FMCG. Experience in handling e-commerce platforms is a bonus.
• Possess at least a Diploma in any field.
• Self-starter who is technologically savvy, organised and able to operate well in a team under pressure.
• Possess good analytical skills to evaluate sales reports to build competitive sales strategy and promotions for each platform.
• Proficient in Microsoft Office Suite (Excel, PowerPoint, Word).

Introduction:

Yoshimura Food Holdings is a leading Japanese company with a diverse portfolio that includes processed foods, agricultural products, and seafood, with a strong commitment to quality and sustainable practices. With a legacy of excellence and publicly traded on the Tokyo Stock Exchange, Yoshimura is dedicated to provides premium seafood products renowned for its quality and taste.

Actively hiring Senior Sales Executives to join our growing family to drive growth and building lasting relationships. Join us in shaping the future of foods. Explore opportunities at Yoshimura today!

Responsibilities:

• Manage clients’ relations and build contacts with potential clients for new business opportunities.
• Responsible for planning and implementing market penetration strategies and sales targets and for building strong relationships with existing clients.
• Identify leads and lead new business opportunities to expand distribution channels / networks.
• To exceed or achieve monthly sales targets / new business development served in the assigned area.
• Track, monitor and analyse products, channels and customers sales trends in order to maximise sales opportunities and achieve desired sales results.
• Carry out and plan other sales and marketing functions to increase efficiency.
• Take initiative in implementing best practices to perform duties.

Requirements:

• 3 years of relevant experience in foodservice sales or business development within FMCG or Seafood industry
• Proven sales experience meeting or exceeding targets
• Proven ability to drive the sales process from plan to close
• Proficient in Microsoft Office Suite (Excel, Word, PowerPoint)
• Able to multi-task and work independently
• Strong interpersonal and communication skills
• Min. Diploma in business or related field

Responsibilities

• Leverage an existing portfolio of clients and initiate marketing efforts to attract new business while maintaining strong relationships with current customers.
• Stay updated on global trends in the oil and energy markets, conducting research and market analysis to pinpoint potential business prospects in the bunker industry.
• Develop a comprehensive understanding of the international bunker sector, including ports, suppliers, vessel owners, charterers, and relevant regulations.
• Apply expertise in oil market dynamics and marine fuel pricing strategies, combined with knowledge of the maritime and shipping sectors.
• Craft and implement impactful marketing campaigns to showcase the company’s services, enhancing the value proposition for both new and established clients.
• Take ownership of client accounts by managing the entire sales cycle—quotation, negotiation, order confirmation, delivery coordination, and post-sale support.
• Oversee clients’ credit usage, monitor payment practices, and assist in collection processes if necessary.
• Handle conflict resolution and manage claims or disputes efficiently when disagreements arise.

Requirements:

• Bachelor’s degree in Business, Marketing, or a related field, or an equivalent professional qualification.
• At least 2 years of sales experience in similar industries
• Prior experience in the oil and gas sector is a strong advantage.
• Exceptional verbal and written communication skills, with a talent for persuasion and idea articulation.
• Strong interpersonal skills, capable of building and maintaining professional relationships.
• Well-organized with excellent follow-up abilities.

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified.

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9724

http://www.peopleprofilers.com
EA License Number: 02C4944
Registration Number: R1872398

Posting Personnel: Ng Jwee Ken

Ref: L73Y6V5X

Our company is looking to onboard a part-time marketing executive to maintain our online social media and marketplace platforms.

• FB/IG/Tiktok
• Shopee, Redmart, Amazon, Company website

Responsibilities

• online ads and social media posts creation
• measure ads and posts performance
• maintain platform hygiene
• ensure cross platform consistency

Requirements

• able to create content using Canva
• methodical and attention to detail
• computer and social media savvy

Benefits

• WFH as needed
• No fixed working hours (task-based performance metric)

Job Title: Executive Assistant to CEO/COO and Office Coordinator

Job Overview: We are seeking a highly organized, proactive, and detail-oriented individual to serve as the Executive Assistant to the CEO and COO, while also taking on the role of Office Coordinator. This hybrid role will provide critical administrative support to the leadership team while ensuring the efficient operation of the office environment. The ideal candidate will have strong communication skills, the ability to multitask, and a passion for delivering excellent service.

This position is based in Singapore and reports to the COO.

Key Responsibilities:

Executive Assistant to CEO/COO:

• Calendar & Schedule Management - Manage and organize complex calendars for the CEO and COO, including scheduling meetings, appointments, and conference calls.
• Meeting & Event Coordination - Manage all logistics related to meetings, including location, catering, AV equipment, and meeting agendas.
• Travel Coordination - Book flights, accommodations, and transportation for the CEO and COO, ensuring all arrangements align with company policies and are cost-effective.
• Expense reconciliation - Prepare and submit expense reports for travel and other business-related expenditures.
• Communication & Liaison - Serve as the primary point of contact between the CEO, COO, and internal/external stakeholders.
• Project Assistance - Assist in planning and executing internal projects by coordinating tasks, tracking milestones, and ensuring deadlines are met.
• Alternate HR support

Office Coordinator:

• Oversee the daily operations of the office, ensuring it runs smoothly and efficiently.
• Provide administrative support to the leadership team and staff, including organizing files, managing data, and preparing reports.
• Organize and coordinate company events, including team-building activities, office celebrations, and other employee-related events.
• Handle office supplies, equipment, and vendor relationships, including ordering supplies and managing maintenance schedules.
• Ensure the office environment is organized, clean, and conducive to a productive work environment.
• Required Qualifications:
• Proven experience as an Executive Assistant, Office Coordinator, or similar role, ideally supporting senior executives (CEO/COO).
• Experience managing travel and complex calendars for senior executives.
• Strong organizational skills with the ability to multitask and meet deadlines.
• Excellent communication skills (written and verbal).
• High level of professionalism and discretion with confidential information.
• Proactive, independent, and strong problem-solving skills.
• Strong interpersonal skills and ability to collaborate across teams.
• Background in office management, event coordination, or project management.

• Job stability and career progression
• Attractive remuneration package

About Our Client

With a strong team of more than 300 headcount, our client is a trusted partner providing superior value-added finance services to the healthcare industry. In addition to great job stability amidst this uncertain market, our client is also an Accredited Training Organization.

Job Description

• Invoice Processing: Generate and issue accurate and timely customer invoices; Verify billing information and resolve discrepancies before invoicing
• Collections: Ensure timely payment of outstanding invoices
• Reconcile customer payments and ensure accurate application to the corresponding accounts
• Investigate and resolve discrepancies in payment application
• Prepare regular reports on accounts receivable status, aging, and cash flow projections
• Identify opportunities for process improvements and efficiency gains in the accounts receivable function

The Successful Applicant

• GCE O Levels, or Diploma in relevant field
• Proven experience in AR function
• Detail-oriented with a high degree of accuracy
• Able to work in fast paced environment

What's on Offer

This is a full-time permanent opportunity that offers stability and opportunities to learn.

Contact

Zinc Teo (Lic No: R1222405/ EA no: 18C9065)

Quote job ref

JN-052024-6414628

Phone number

+65 6643 9735

Page Personnel Recruitment Pte. Ltd.| Registration No. 201736642C

Job Title: Production Quality Engineer (SLT Department)

This Production Quality Engineer role is in-charge of the daily operation inspection & assurance of the defined processes and procedures. Working environment inside a Semiconductor 100K cleanroom, System Level Testing Operation. Work with Production Quality Manager & Operation HOD to develop and implement quality standards and processes to meet customer and company requirements. Conduct daily tests to evaluate the accuracy and precision of products and production equipment. Prepare reports by analyzing, collecting, and summarizing data. Manage customer-specific requirements and offer technical support. Supervise daily workplace safety and quality practices. Teamwork with Production Engineers & Supervisors to ensure high quality standards for Operation.

Responsibilities:

• Production Quality daily inspection system ownership and assurance of processes pertaining to 100K clean room System Level Testing operation.
• Mange and deploy daily Production IQC & OQC operators/inspectors.
• Attend daily operation meeting, and present the Production Quality KPI.
• Report to Production Quality Manager on quality issues and provide updates/resolution.
• Ensure products meet quality standards and resolve quality issues with operation.
• Drive continuous improvement of quality standards and processes with operation.
• Evaluate skill levels of new QA inspectors, develop training materials, coach and train team members for improving team performance.
• Provide quality assistance in buyoff, installation and maintenance of company equipment.
• Document quality procedures and processes.
• Ensure compliance with ISO standards and support audit functions.
• Ensure safety requirement is strictly followed and all vendors must meet our safety expectation before commencement of work.
• Provide urgent/ad-hoc support for quality topics, even during off-office hours, so as to achieve continuous running of the operation.
• Develop cost-reduction initiatives while still maintaining high quality and productivity.
• Provide job assistance and conduct job trainings for employees as needed.
• Any additional tasks as assigned by the manager or management.

Requirements:

• Minimum Degree in Engineering or equivalent
• At least 3-5 years’ experience in managing high quality standards of Semiconductor 100K Cleanroom Testing operation.
• Able to demonstrate good communication, organizational, analytical and interpersonal skills
• Experience in implementing continuous improvement projects (Lean/Kaizen) and demonstrate resource planning capability.
• Experienced Production In-Process Quality Engineer who is highly effective working in a team-oriented matrix organization.
• Must have proven skills effective problem solving, troubleshooting and root cause failure analysis, on Production Quality management.
• Certification in Quality Standards is a plus point.

PM Singapore is currently looking to expand the CQV capabilities. This role will be supporting one of our many clients in the field of commissioning, qualification and validation work within the Life Sciences space.

Your day to day role would involve the following activities:

• Planning, Performance, and Coordination of Computer System Validation, Equipment Qualification, Temperature Controlled Objects (Freezers, Incubator etc), Clean Utilities Validation and cleaning validation in accordance with internal procedures and industry standards.
• The qualification includes, FAT, SAT, IQ, OQ, PQ of any additional modifications of existing manufacturing process equipment, package units (e.g. Ultrafiltration Unit, Chromatography Columns, autoclave, FIT testers), commercial off the shelves (COTS) analytical instruments, freezers,
• Create, review and approve equipment qualification and analytical instruments lifecycle documentations, e.g. FAT, SAT, IQ, OQ, PQ protocols and reports, risk assessments, technical specifications.
• Can lead investigation revolving around discrepancies identified during qualification activities.

We would like to hear from candidates who have:

• Relevant experience in validation activities (including the creation, pre-execution approval, execution, post-execution review, and post-execution approval of all validation lifecycle documents)
• Leading daily validation meetings with cross functional teams in resolving validation issues.
• Experience in equipment qualification including analytical instrumentation and manufacturing equipment.
• Work experience in Pharmaceutical or BioPharma industries
• Hands on validation execution experience
• Able to execute activities in cGMP environment, including cleanrooms or technical areas.

This position reports to Head, Quality Service.

We are looking for an energetic, and self-driven individual who could think out of the box and make a difference in the company by implementing and seeing through improvements to processes, products, platform and people. You will be part of the Quality Service Team that is committed to improving customer experience and improving quality within the company.

You will be handling and providing strong support to the process of achieving fair resolution for escalated complaints with the achievement of business process improvement and customer satisfaction. The team works closely with various departments and stakeholders to gather relevant information, analyse complaints, and provide appropriate solutions or remedies to customer.

You will be raising our service standards and competency within the company through developing training and establishing standards as well as launching company-wide service initiatives like EXSA and Servicing workshops.

In addition, you will also be exposed to brainstorm and improve our Wealth funnel for P3 Mobile App. The executive will see himself/herself becoming more confident in handling challenging situations and improved interpersonal skill set, negotiation skill as well as better judgement in assessing and handling future challenges he/she may have.

Specific Responsibilities:

Executive to be involved in:

1. Conduct thorough and comprehensive complaint investigations, ensuring adherence to regulatory guidelines and internal policies.
2. Collaborate with cross-functional teams, including front office, products, legal, compliance, and subject matter experts, to gather necessary information and insights.
3. Provide guidance and support to team members in resolving complex complaints and ensuring timely resolution.
4. Prepare accurate and detailed reports on complaint investigations, including findings, recommendations, and actions taken.
5. Foster a culture of continuous improvement, promoting a customer-centric approach within the company.
6. Maintain a high level of professionalism and confidentiality in handling sensitive customer complaints.
7. Perform ad-hoc tasks (e.g. tasks, projects, service initiatives).

Technical Skills and Competencies required:

• Diploma holders and above from a reputable institution.
• Minimum 3 years of experience in Complaint Handling or Customer Experience, preferably in the Banking and/or Securities industry. Experienced candidate with at least 5 years of experience will be considered for a managerial role.
• Excellent interpersonal and communication skills. Both written and verbal, with the ability to effectively communicate complex information to stakeholders at all levels.
• Proficiency in English and Mandarin to liaise with Chinese-speaking stakeholders.
• Prior working experience in financial industry, preferably in handling securities and investment products or relevant accreditations (e.g. CMFAS, etc) will be an advantage.

• Handle day-to-day financial matters, month-end and year-end accounts closing (such as assessing the adequacy of accruals/provisions), and preparation of the monthly and year-end audit schedules and financial reporting packages
• Liaise with various departments in the collection of information and documents
• Process internal charge and reclassification requests
• Process miscellaneous receipts and follow up on unaccounted sums
• Identify and perform clearing for offsetting transactions for balance sheet accounts
• Prepare bank reconciliation and resolve reconciling items
• Investigate and resolve user’s queries
• Prepare GST and other statistical submissions
• Assist on corporate tax, internal and external audit matters
• Work with Grants and Intercompany GL teams to resolve issues
• Participate in process improvement projects
• Any other ad hoc duties assigned by supervisor

Requirements

• At least a Diploma in Accountancy
• Higher qualified/experienced candidates will be considered for the Senior Assistant Executive position
• Self-motivated and able to work in a fast-paced environment
• Proficient in Microsoft Office such as MS Word, Excel and PowerPoint
• Good communication skills with the ability to communicate with various departments and levels
• Independent, meticulous and with positive attitude

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)

Recruit Express Pte Ltd

CEI No: R1333503

Company EA license : 99C4599

Location: Little India

Working Days: 6 days a week (Must be able to work on weekends)

Working hours : 11am to 9pm

Salary : $3,100 basic + Comm

Requirement

• Candidate with retail or jewellery experience is an added advantage
• Minimum GCE “N” level

Job Scope

• Understand and be able to explain to customers the range of Jewelley the company has to offer
• Promote the various products, services and schemes to customers
• Attend to customers and ensure service delivery standards are met in achieving total customer satisfaction
• Achieve monthly sales targets.
• Ensure merchandise and displays are consistently well presented and displayed
• Manage and maintain the overall positive image of the showroom