[Our client is a major global banking group. Successful candidates will be contacted directly by the bank for a physical meeting at their official premises.]

If you are good at networking and have a wide range of contacts, this is a good opportunity to earn a stream of passive income.

This is a referral role, where you will earn an introducer's fee for every successful sales appointment that you arrange at the bank's office.

You will also earn a commission fee for every successful closed deal based on the closed deal amount.

This is a part-time, freelance arrangement and completely remote.

This is a fee-based arrangement and there is no base salary.

You are not required to have any prior experience or expertise.

Your role is to arrange for a sales meeting at the bank's official premises.

You are not required to do any selling or pitching.

For interested applicants, please send in your resumes and the bank will contact you directly if you are shortlisted.

The meeting will be held at the bank's official premises.

Only successful applicants will be notified.

Thank you.

The Quality Compliance Study Lead has the overall responsibility for onboarding new customers and ensuring QP Services activities are successfully delivered in clinical trials of new drug products. The Study Lead is the primary point of contact for stakeholders within Almac and clients.

Responsibilities

• Act as a principle contact for the customer requiring QP Services, keeping up to date with Clinical Trial legislation and providing expert advice in a consultancy capacity.
• Lead the QP Services activities at all stages, coordinating tasks and ensuring completion in line with the timelines agreed.
• Liaise internally within the QP and other internal departments globally to ensure the timely delivery of QP Services activities.
• Advise on QP related activities and responsibilities during the generation/revision of Technical Agreements.
• Escalate issues when appropriate.
• Record, collate and report customer specific KPIs, agreeing and implementing performance improvement plans where necessary.
• Follow through on all customer queries in a timely manner.
• Host /attend internal/external teleconferences/meetings, initiating QP related discussions for new or ongoing business, taking minutes, as required.
• Represent the QP Services Department during customer audits and sales visits, promoting Clinical Services expertise in Qualified Person related activities, in the generation of new or on-going business.

Criteria

• Bachelor’s Degree
• Experience with project management or facing clients in the pharmaceutical industry
• Excellent communication and stakeholder interaction skills
• Flexible
• Chinese or Japanese language skill are advantageous for interacting with Chinese or Japanese clients

Please note that the official title in the job offer may differ from advertised.

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

We are seeking an IT Specialist to be part of our global team responsible for managing policies and procedures.

Key Responsibilities:

• Monitoring and configuration of WAN & LAN connections and devices
• Monitoring firewall logs and maintaining backups
• Managing of Microsoft 365 accounts & licenses
• Responsible for all hardware & software assets, IT inventory and licenses
• Troubleshoot, install, repair, and deployment of workstations (desktops/laptops/servers)
• Applying information security procedures and practices to IT infrastructure
• Providing Level 1 and 2 support to global service desk operations
• Deploying and configuring existing and new business processes

Skills & Qualifications:

• Minimum 1-3 years of relevant working experience
• Creative, solution-oriented, open to innovations, constantly following technology
• Sound understanding of network and internet access such as WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Must have experience with MacOS/iPadOS/iOS devices
• Must have experience with Linux OS devices such as Ubuntu
• Familiar with Microsoft 365 administration
• Experience in setup/configuration of antivirus & anti-spam applications
• Experience with backup process and tools
• Working knowledge of requirements of ISO 27001 & PDPA
• Familiar with business process management & corporate IT procedures

• Acquire new clients through business development/cold calling
• Source, screen, interview and shortlist potential candidates to match with the client requirements
• Develop and maintain a strong working relationship with clients and candidates

Requirements:

• At least 2 years of proven track records in recruitment, sales, business development or similar experience
• Good understanding of sourcing and recruiting process
• Confident, sales driven and results oriented

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

At Thoughtworks, testing (especially test automation and Agile testing) is central to our delivery methodology. Thoughtworks has contributed significantly to Open Source testing tools, such as Sahi, Selenium and SharpRobo and we are at the forefront of automated testing practices. Our testing capability is amongst the most advanced in consultancies anywhere and we are frequently advising clients on testing strategies and tools. We are looking for sharp, forward-looking individuals with varying levels of work experience with an aptitude for learning new domains and testing methodologies.
The key aspects of the Quality Analyst (QA) role include:

• A hands-on tester who is comfortable across a whole range of functional and cross-functional testing
• Demonstrate experience with exploratory testing, not just working to test plans
• Ability to demonstrate strategic thinking when developing tests
• Experience testing multi-tier web-based applications
• Understanding of full life cycle development right from the requirements gathering to delivery
• Ability to triage failures, identify root cause and define corrective actions
• Awareness of test automation and ability to spot points of value in the process
• Using scripting to create automated tests
• Experience of, or interest in, working with Open Source testing tools like Selenium
• Feel comfortable working closely with developers, business and other quality analysts and clients in a highly collaborative environment
• A knowledge of testing within an Agile development environment
• Passion for technology and software quality

Job Requirements:

To rise to the challenge, you'll need:

• 2+ years experience in Testing (manual and automation) of business software applications
• Experience with testing tools like Mercury (QTP), Silk, Open Source tools like Selenium, Watir, Sahi etc
• Knowledge of Scripting Languages, like JavaScript, Python, Ruby, etc
• Exposure to Basic Java / .Net development environment
• Ability to write simple code to test applications
• Awareness of basic OO programming (Classes/Methods, Etc.)
• Knowledge of SQL
• An interest in business domain and key business drivers influencing quality of software applications
• The ability to work with Business Analysts and Project Managers to create and prioritise Test Plans.
• Ability to lead, mentor and guide team members

The following are also highly desirable:

• Experience of creating test frameworks and strategy, choosing automated testing tools and creating testing standards
• Notions of configuration management, like SVN and GIT
• Familiarity with automated deployment processes
• A track-record of innovation in testing

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

The Quality Division drives efforts to uplift the quality of care and promote a culture of continuous improvement in the Community Care sector.

Within the Division, the Quality Systems & Planning team conducts research and identifies quality indicators, standards and useful tools that could be applied to the Community Care sector. The team’s current focus areas include quality measurement, quality assurance and building a quality culture within the Community Care sector, working closely with AIC Divisions, Community Care Organisations (CCOs), Regional Health Systems, Ministry of Health (MOH), and other stakeholders.

1. Drive and manage programmes and initiatives, which include a quality assurance programme, aimed at raising standards of care in the community care sector. This includes

a. Planning, executing and managing a pilot to implement a quality assurance programme and drive the adoption of suitable international standards with a few CCOs

b. Managing the budget, procurement and contract matters with the appointed international standards body (ISB)

c. Assist in the development of the evaluation approach for the pilot as well as data collection for the programme evaluation

2. Identify areas for capability building following the assessments conducted by the ISB and develop relevant resources with the aim of enabling the CCOs to address the areas for improvement and work towards achieving the standards.

3. Identify and propose changes to the quality assurance programme, if required, after the evaluation to enable us to better meet the intended objectives and extend the programme to more CCOs in the sector. This will include

a. Securing funding to support more CCOs as they embark on quality assurance

4. Drive and manage initiatives to support CCOs to meet the new regulatory requirements set out by MOH, which may include reviewing and putting in place training programmes to strengthen CCOs’ organizational capabilities.

5. Drive and manage quality planning efforts for the community care sector, which will include co-developing strategies and initiatives with the CCOs to uplift quality of care.

Job Requirements:

· At least 6 to 8 years of relevant experience

· Experience in a planning or quality role and knowledge of the community care sector would be an advantage

· Strong project management skills and is self-motivated and proactive

· Effective interpersonal and engagement skills

· Strong written and verbal communication skills

· Passion for quality and ageing issues

The HRIS and HR Insights Specialist is responsible for the implementation of short-term and long-term Global HRIS based projects, analytics and insights, and data reporting aligned with business goals and objectives. The incumbent is the go-to person within HR for all HR data, analytics, insights and processes, that support business goals and business strategy.

This HRIS and HR Insights Specialist will be responsible for:

• being the SME and Lead Superuser for all modules within HCM, working closely with IT Teams to capitalise on continuous and regular improvements and upgrades taking place in the system, for the benefit of the IB, and to enhance user experience.
• lead the development of new system processes to build and improve existing HR-related processes and framework with HR SMEs.
• creating operational metrics and analytics and insights, using data and research to build and improve existing HR-related processes and framework, to support effective business decisions.
• continually optimize processes, improve efficiency and the effective use of the system.
• providing HR data analysis and insights requirements for stakeholders i.e HR users, SELT and reporting to the IB Board (HR committee)
• conducting regular training for HR on new aspects and improve the system for the benefit of the business.
• overseeing the workstream for all modules in HCM and support the HR SMEs in all implementation.
• providing employee data for initiatives like Employee Engagement Survey, etc.
• working closely with the IB IT team, ensuring that incidents raised by users are addressed immediately and fixed for good.

This role requires strong collaboration with stakeholders in all business units in IB to assess and understand systems, processes, reporting and analytics needs. This role will act as the liaison between HR, Finance and IT ensuring the systems (HCM & Oracle Finance) are synchronised to the extent that there is no duplication of employee data.

Knowledge and Experience Requirements

• A Bachelor’s Degree in HR, Business IT or related field
• Solid work experience in HR and HRIS
• Relevant experience working with data on HR Analytics, Workforce Planning and Management Information and their importance to the business and for driving people decisions.
• A good HR background in the area of staffing, workforce planning, HR process
• Some expertise in converting business requirements into system requirements
• Strong data analytics, Strong attention to detail, analytical acumen, intellectual curiosity, creativity, a proven work ethic, and good communication skills
• Knowledge of Oracle HCM
• Proficient in Microsoft Office - Excel (V Lookups, Pivot Tables, statistical analysis, etc), PowerPoint, Visio, PowerBI etc.
• Working knowledge of dashboards and data visualization software will be an added advantage
• Ability to maintain, analyse and report on data at a high standard
• Ability to relate well with others at all levels, work independently and as part of a team
• Good planning and organizational skills, ability to multi-task, priorities, meet deadlines
• Good communications skills both written and oral

Join a dynamic team as a Customer Service Business Process Specialist, driving excellence in offer-to-cash processes. Be a key player in optimizing Supply Chain Management and setting standards for Customer Service across the Asia Pacific market for the Smart Materials Division.

Key Responsibilities:

• Lead and manage direct reports, ensuring timelines, accuracy, and efficiency.
• Implement project goals within budget, time, and quality in the Division/BL(s).
• Drive digitization through IT systems, including cost-benefit analyses.
• Represent and decide in cross-BL / cross-segment committees for OTC processes.
• Create and track business cases, manage project teams, and practice risk management.
• Define, streamline, and implement standardized processes across Customer Service teams.
• Coordinate processes with users and implement solutions in IT systems.
• Provide updates for steering committees and stakeholder management.
• Drive active change management initiatives.
• Provide 1st/2nd level support for key users or act as a key user for Customer Service team(s).

Requirements:

• University Degree preferred.
• Strong communication and interpersonal skills.
• Excellent team player.
• Independent, meticulous, organized, with a positive attitude.
• Proactive in resolving process issues and driving Continuous Improvement.
• 8-10 years of experience in Customer Service managing the order-to-cash cycle.
• Experience with ERP systems, S4/Hana, SAP, CRM, IBP, and Microsoft Office.
• Project Management skills.
• Exposure to process mapping; 6 Sigma Green Belt Certification preferred.

To apply, please visit www.gmprecruit.com and search for Job Reference: 23776
To learn more about this opportunity, please contact Goh Bao Yee at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | Goh Bao Yee | Registration No: R1766609

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

You’re talented and adaptable. That’s why you’ll fit in.

As well as discovering, mining and processing many of the essential raw materials that enable, support and enhance modern life, our global business is involved in selling and marketing products – copper, platinum and other precious metals, iron ore, coal, nickel and diamonds. Through our Marketing Business, we are able to offer innovative solutions to meet our customers’ specific challenges. This includes physical products, logistics and technical support, as well as pricing and financing solutions.

The purpose of the Marketing BU is to sustainably maximize cash flows from the marketing by optimally connecting commodities and customers. Our vision is to be the most respected marketer of the commodities and in support of this, we have set ourselves a target to deliver a considerable uplift in Value by 2023.

Job Description

What you’ll do

Execute the fulfillment of contractual sales transactions to satisfy Anglo American’s and customers’ contractual obligations. This role is critical in execution of shipments related activities as per contractual / commercial terms and to optimise value creations for all commercial activities for the Base Metals Marketing team.

KEY TASKS

Safety, Health & Environment

· We give our all to eliminating injuries because we value life and are unconditional about safety, health and well-being at work and at home.

· Every Marketing Employee will spend time each quarter working on activity which supports Physical Health and Safety.

Performance & Delivery

Product Shipment and Logistics (Bulks / Non-Bulks)

• Execute shipping plan according to vessel schedule availability, customers’ requirements and expedition dates.

• Monitor production availability with the plant / refinery / mine

• Provide a close coordination between sales and operational logistics (within the producing country). (Monitoring authority)

• Provide instructions to logistics service providers and suppliers to ensure timely delivery of products.

• Manage the shipment including the vessel nomination, port declaration, laycan declaration, shipping instructions, insurance declaration, load port/ discharge port surveyor appointment and load port and discharge port operations management

• Ensure shipment execution status and dates are updated timely and accurately in shipment status reports

• Review all quality certificates to ensure delivered commodity is within contractual tolerances.

• Ensure all shipping documentation and invoices generated are in order as required, e.g. bill of lading and quality certifications.

• Timely submission of shipping docs to banks/counterparties to facilitate prompt payment from customers

• Collating shipping documentation and maintaining physical file

• Manage assay exchange process and computation of final assay results

• Process all laytime calculations and timely settlement of demurrage / despatch

• Timely settlement of payment to freight forwarders, ship owners, warehouse operators, surveyors and laboratories

• Involves in LME/ Bonded warehouse cargo storage and cargo release operations.

• Warehouse management activities inclusive of reweighing process and quality update.

• Support LME warrant conversion, warrant cancellation, warrant trading activities.

Trade Finance

• Check and / or operate all Letters of Credit for integrity and workability against the shipment.

• Obtain LC confirmation and discounting quotes from bank and support discounting process by submitting all related documentation to banks.

• Liaisons with Finance on payment receipt and final invoices are booked on a timely basis (service authority to finance / monitoring authority).

• Provides information to Finance to facilitate cash flow management and minimising working capital (service authority).

Customer Services

• Manage customer communications and deliver high service level to the customers in terms of quality and logistics services and meeting their expectations.

• Manage customer operational logistics interactions and communications to optimise logistics results.

• Facilitate and coordinate customers and supplier’s claims / queries to ensure speedy resolution.

Group Governance and Risk Management

• Execute sales operations activities in alignment with Group Business Integrity and Governance policies.

• Escalate and communicate any contract compliance discrepancies, logistics and other risk areas to the Manager Sales Operations.

• Maintain accurate records within relevant systems.

Process Improvement

• Support continuous review processes to identify opportunities that will help maximise value.

• Support the implementation of key optimization projects to maximize value for the Marketing BU and enable the achievement of the 2023 ambition.

Compliance

• Adherence to all Anglo American Group and Marketing policies and procedures, as well as observing proper standards of conduct relating to the role.

• Comply with Anglo American Security and Operating Standards

Qualifications

What we’re looking for

• Minimum 3 years’ experience in international commodity operations or international logistics environment.

• Degree qualified, preferably in commercial, engineering or business. (desirable)

• Experience with sales operations, warehousing and logistics, dry bulk shipment management experience and container shipment management experience (key focus).

• Experience of managing credit risk using trade finance instruments such as letters of credit (key focus).

• Knowledge of warrant trading activities (highly desirable)

• Proficient in Excel and experience with ERP system.

• Proactive, disciplined, organised approach to work.

• Highly organised, strong workflow/coordination/process orientation.

• Proven track record of working independently with minimum supervision.

• Transactional or operational knowledge of sales operations on international trades, delivery terms and documentation requirements (Charter Party Bills of Lading, Bills of lading, warehouse release, warrants, holding certificates)

• Good communication skills written and verbal

• Highly proactive with a disciplined approach

• Strong ability to work multiple parties from a variety of backgrounds

• An ability to work on own initiative and self-motivated

• Excellent planning and organisation skills and the ability to manage competing priorities

• Good numerical, analytical skills and attention to detail

• Excellent problem-solving skills

Additional Information

Who we are

Anglo American is a global diversified mining business. Our portfolio of world-class mining operations provides the metals and minerals that make modern life possible. We use innovative practices and the latest technologies to discover new resources and mine, process, move and market our products to our customers around the world.

As a responsible miner – of diamonds (through De Beers), copper, platinum and other precious metals, iron ore, coal and nickel – we are the custodians of what are precious natural resources. We work together with our key partners and stakeholders to unlock the sustainable value that those resources represent for our shareholders, the communities and countries in which we operate and for society at large. Anglo American is re-imagining mining to improve people’s lives.

What we offer

• Competitive salary and benefits package
• Amazing opportunities for learning and growth - from technical training to leadership programs, we bring out the best in our people
• We’re a large, successful multinational company and there are plenty of opportunities internally to move onwards and upwards too

Inclusion and Diversity

Anglo American is an equal opportunities employer. We are committed to promoting an inclusive and diverse workplace where we value and respect every colleague for who they are and provide equality of opportunity so that everyone can fulfil their potential.

Covid Vaccination Intent

Since safe and effective COVID-19 vaccines have become widely available this year, we have strongly encouraged employees to get vaccinated at the earliest possible opportunity. However, as vaccines have been proven to be a very effective and safe way of protecting people and reducing Covid-19 transmission, we have now announced our intent to introduce a policy that requires Covid-19 vaccination for access to all sites and offices. This policy would apply to all new joiners to the company as well as existing employees and contractors.

We are in the process of undertaking a comprehensive engagement process with all our stakeholders about our intent. This is so we can tailor our approach in each country, including ensuring what we do is lawful. Once this is complete, we will look to implement the policy. There may be differences in how and when it is implemented due to local context and legal requirements.

How to apply

To apply for this role, please complete our online application form. You will have the opportunity to upload your CV and other relevant documentation as part of this process.

about the company

My client is a specialised manufacturer serving the machinery/equipment market. They are a Chinese MNC and with their innovating technology, this is a great brand to join at an exicting time in their development. The role needs the candidate to be based permanently in Hanoi, Vietnam

about the job

• Leader of the Quality Department
• Work with a cross-functional team to manage quality issues in New Production Introductions (NPI) program, resolving issues in material or process to successfully reach mass production
• Work with Purchasing and Engineering Team to develop local sourcing and manage supplier quality issues
• Establish control plans based on customer requirements and PFMEA for incoming, in process, outgoing and reliability inspection
• Drive the implementation of process control in critical process that will impact product quality
• Initiate activities and programs for continuous improvement on product quality and manufacturing processes
• Manage field returns and complaints

skills & experience required

• Master / Degree in Electrical / Mechanical / Manufacturing Engineering or equivalent
• Minimum 10 years of experience in contract manufacturing / services (EMS) environment
• Prior NPI manufacturing experience will be a plus
• Extensive Experience in supplier & product quality management
• Six sigma certified / lean manufacturing / continuous improvement techniques a plus
• Have good understanding of PPAP, and quality tools like MSA, SPC & FMEA
• Will be based in Hanoi, Vietnam permanently

If you are interested in the position , kindly send your CVs in to yitwei.kwan(@)randstad.com.sg
Please include your availability, expected salary and reason for leaving current job.
We regret that only shortlisted candidates will be contacted
EA: 94C3609 / Reg: R1325913

1. Support the implementation of quality measures for nursing homes, which includes:Planning and organizing engagements with nursing homes to share the purpose and details of the quality measures.

• Presenting (using Tableau) and analysing the data for the quality measures.
• Preparing reports for CCOs and AIC management.
• Addressing questions from CCOs with regards to the quality measures.

2. Support the development of quality measures for other eldercare services, which includes:

• Reviewing local service/regulatory requirements, good practices, international practices to identify potential quality measures for home nursing care and other community-based care services.
• Conducting a preliminary analysis and presenting the findings.
• Liaising with other AIC Divisions to support the team’s quality measurement work.
• Organising meetings with the appointed workgroup, who will deliberate and select the quality measures for the sector.

3. Assist in the implementation of other key quality initiatives such as:

• Facilitating discussions with nursing homes to develop action plans with the aim of improving the safety culture in their organisations.
• Supporting the implementation of a quality assurance programme involving nursing homes and home nursing care providers.

Job Requirements:

• Degree in any discipline with 1 to 3 years of working experience. Entry-level candidates will also be considered
• Experience in data collection, analysis, visualisation and reporting; and knowledge of the community care sector would be an advantage
• Familiarity with analytics and statistical software e.g., Tableau, Stata would be an advantage
• Effective interpersonal, engagement and follow-up skills
• Strong written and verbal communication skills
• Passion for quality and ageing issues
• Resilient and results-oriented

Morgan McKinley is on the lookout for a dynamic and organized individual to play a pivotal role in our telecommunications department. If you have a keen eye for detail, excellent communication skills, and a proactive problem-solving approach, we want you!

Key Responsibilities:

• Timely vendor invoice processing, ensure accuracy and compliance, and coordinate with Finance for timely payments.
• Conduct regular line audits, collaborate for data accuracy, and Implement process improvements.
• Receive and resolve service requests and ensure prompt fulfillment with stakeholders.
• Act as a point of contact for user issues, investigate and resolve concerns promptly, and escalate complex issues for resolution.
• Analyze processes for improvement, propose recommendations, and assist in project-related tasks.

Qualifications:

• Minimum of 2-3 years experience.
• Bachelor's degree in Business,or related field.
• Proven experience in operations support, invoice management, and project coordination.
• Strong analytical and communication skills.
• Proficient in MS Office and project management tools.
• Detail-oriented, organized, and proactive.

Interested candidates may apply through the application system or send it to [email protected]. Shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to Morgan Mckinley Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.morganmckinley.com/sg/privacy-policy. You acknowledge that you have read, understood, and agree with the Privacy Policy.

Morgan McKinley Pte Ltd
Koh Boon Sien
EA Licence No: 11C5502
EA Registration No. R1110345

Roles & Responsibilities

Roles and Responsibility

· Able to read and interpret technical and fabrication drawings

· Able to review Documents (BOM, ITP, Procedures, etc) and Drawings as per specification requirements

· Piping, Steel Structure and raw materials verification and inspection

· Liaises with Vendors on work schedule and activities (Load-Test, NDE, Painting, etc)

· Able to use measuring, technical instrument, including micrometer, weld-gauges etc

· Ensure Welding is performance according to the approved WPS

· Conduct in-line machined, Fit up and visual inspection (with reports) according to require standards, specification, PRINT prior to delivery or customer inspection

· Assist in compilation of Quality documents prior customer acceptance

· Compliance to HSE regulations and requirement at all time.

· Monitor in-progress activities with effective coordination among respective team for updates

· Report to QC Engineer on Work activities and Job status

· Liaises with QC admin on reports and documents status for submission.

· Willing to perform other ad-hoc work scope when assigned

Qualification

· Diploma in engineering, CSWIP 3.1 certificate

· Good knowledge in ISO 9001:2009, ISO45001:2018 requirements

· Minimum 3 years of relevant working experience in offshore platform/ oil and gas industry

· Knowledgeable in reading, understanding engineering drawings and specification requirements

· Understand piping fabrication/installation inspection and testing requirements

· Knowledgeable in welding inspection and quality control system

· Familiar with basic conventional NDT methods

· Computer literate and familiar in using basic Microsoft office programs

· Good/corrected vision

· Good team player and able to work independently

· Good communication and interpersonal skill

· Willing to perform overtime, shift work when required

About Agoda

Agoda is an online travel booking platform for accommodations, flights, and more. We build and deploy cutting-edge technology that connects travelers with more than 3.6 million accommodations globally. Based in Asia and part of Booking Holdings, our 6,000+ employees representing 90+ nationalities foster a work environment rich in diversity, creativity, and collaboration. We innovate through a culture of experimentation and ownership, enhancing the ability for our customers to experience the world.

Get to Know our Team:

Agoda’s Customer Support Team understands that travel can be an everchanging environment. That is why we provide in-person, real-time help around the clock and in 38 languages. No matter the issue, we present the best of Agoda’s values to each and every customer with multiple support channels and a strong desire to serve. Certainly doing more than answering phone calls or replying to emails, our specialists actively look for ways to improve our customer’s experience. We quickly adapt to challenges by collaborating with other teams and experimenting on everything we can. This has allowed us to develop new and effective products that produce meaningful results and continue to drive Agoda’s business performance. Our Customer Support Team serves a daily role in contributing to a core strength and service of Agoda with a clear vision and a focus on efficient and satisfying customer support.

The Opportunity:

If you are looking for a rewarding and exciting career in customer service, we want you! We are currently looking to recruit Customer Experience Specialists to be based in our Singapore office. This is a fantastic opportunity to develop your customer service skills while working for a fast-paced company that invests in its employees.

In this Role, you’ll get to:

• Deliver excellent customer service and manage the needs of our customers (guests and partners) through our communication channels (phone, email, and live chat).
• Professionally handle high volume of inquiries from clients and customers.
• You will be accountable for meeting individual (KPIs) and team goals.
• Understand and deliver business strategies and improve customer services through the execution of self-service.
• Continuously identify work process improvements.
• Communicate to Team Leaders and (or) Manager.
• Perform office-based administrative duties whenever required.
• Must demonstrate high degree of integrity and confidentiality – Maintain confidentiality of customer information at all times.
• Take ownership of issues and concerns of customers, including operational issues, pricing / invoice queries etc.

What you’ll Need to Succeed:

• Good command of written and spoken English to handle English speaking customers.
• Personality traits – Good attitude, enthusiastic, detail-oriented, responsible, trustworthy, ethical and goal focused.
• Customer service skills – Attentiveness, empathy, patience and consistency, persuasion, immaculate telephone manners and communication skills.
• Analytical thinking and high problem-solving skills.
• Stress tolerance and able to work under pressured environment.
• Able to work on rotational shifts between 7am to 7pm including Public holidays.

It’s Great if you have:

• Min. 1 year experience in Contact Centre environment handling inbound calls, emails and live chats.
• Fresh graduates who are passionate in customer service are also welcomed to apply.

In return, Agoda will:

• Competitive salary
• Young and dynamic multinational team
• Possibility to travel
• Career opportunity regarding lateral moves within CEG teams and global locations as well as other departments within the company
• Continuous learning & development through corporate training programs
• Modern working environment

My client a well established Pharma company is looking out for a competent QA Associate, this following are the requirements:

Responsibilities

• Contract/External Manufacturer Quality Oversight: Monitor quality aspects of contract manufacturers, including handling OOS/NCR/Deviation and CAPA, Change Control, and routine stability testing. Ensure compliance with GMP and relevant standards, meeting timelines for actions.
• Releases of products : Oversee batch release to prevent recalls or critical quality issues in the market.
• Change Control: Address individual change controls promptly and efficiently. Manage the change control process, ensuring compliance with GMP and company SOPs. Execute change control tasks within defined timeframes.
• Artwork Review: Conduct artwork reviews to meet requirements.
• Manage deviations, NCR, CAPA: Prevent recalls or critical quality issues related to due diligence.
• Customer Complaints: Collaborate with internal departments and suppliers to oversee the complaints process.
• Document Management:Update SOPs/WIs/FGS as per role responsibilities.
• Internal and External Auditing: Conduct and faciliate resolution audits within specified timeframes, adhering to regulations and SOP and follow up on NCR/CAPA outcomes.

Key Requirements

• Possesses BSc in chemistry, pharmacy, or related field.
• 1 to 3 years of QA experience in pharmaceutical/medical device industry
• Strong familiarity with Good Manufacturing Practice (GMP) and Good Distribution Practice (GDP)
• Experience in supply chain quality, manufacturing quality, or quality management in commercial settings.
• Proficient in deviation management, CAPA, change control, and documentation within pharmaceutical/medical device sectors.
• Auditing experience is desirable.
• High level of attention to details

How to Apply:

Interested applicants may apply by sending in your updated résumé (in MS Word format) to my email or apply directly:

Consultant: Tan Jun Jie

EA personnel reg. no.R1878852

EA License No. 17C8502

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Vietnamese (to handle enquiry from Vietnamese speaking customer and document in Vietnamese language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Job Responsibilities

• Troubleshoot and rectify any technical issues that arise during the manufacturing processes.
• Monitor manufacturing processes to ensure their efficient and adherence to quality standards.
• Collaborate with the Production Manager to oversee and execute the specified goals, operational performance, process efficiency, and KPIs within the manufacturing processes.
• Monitor the Overall Equipment Effectiveness throughout the manufacturing processes to improve and optimise its operational performance.
• Examine essential operational metrics, conduct data analysis, and identify issues and opportunities for enhancement within the manufacturing processes.
• Continuously enhance manufacturing processes to achieve optimal cost-efficiency, quality, and reduced delivery lead times.
• Responsible for the design of automation process equipment, integration of platform equipment, and establishment of interfaces with operational and equipment platform systems. This includes control and monitoring logic, spanning both basic and detailed design phases.
• Liaise with various stakeholders, including Production, Quality, Engineering, IT owners, and vendors, to efficiently reduce downtime and enhance throughput.
• Initiate project management procedures which include cost, quality, scope, and schedule to guarantee timely delivery.
• Uphold a safe work environment by diligently enforcing safety rules and regulations across all work areas.

Job Requirements

• Diploma or Degree in related Engineering fields (Electrical Engineering, Mechanical Engineering, Mechatronics or Computer Management).
• Minimum 5 years of experience in the manufacturing industry, specifically with automation processes.
• Possess excellent communication skills and a collaborative team spirit.
• Proactively dedicated to implementing innovative solutions for task completion.
• In-depth knowledge of GMP and the pharmaceutical industrial.
• Knowledge in safety systems and adept at enforcing safety rules and policies.

Other Information

• Location: Macpherson Road
• Working Hours: 5 days week (8.00am – 5.15pm)

Only shortlisted candidate will be notified.

To apply, please visit to www.gmprecruit.com and search for Job Reference: 23526

GMP Recruitment Services (S) Pte Ltd | EA Licence: 09C3051 | EA Personnel: Jaremy Ong | Registration No: R1876766

Job Description

The main duties and responsibilities of the Emergency Response Team (ERT) member are as follows:

• To respond in time to safely extricate personnel working in the cleanroom in urgent event such as gas leak. ERT must put on protective gears before it is safe to enter the cleanrooms;
• To be able to make critical assessment of the situation to stop the leakage of toxic or flammable gases; and
• To perform safety-related work such as

1. conduct safety training for personnel who needs to work in the cleanroom;
2. carry out periodic emergency response drill to familiarize personnel with standard evacuation and response procedure.

• To be on standby / on-site for ad-hoc / extended hours lab operations request
• To liaise with supplier for maintenance / procurement of ERT equipment / supplies
• Move around and keep a lookout around E6 Labs and cleanrooms for any safety violations/abnormal behaviour/housekeeping/potential hazards etc.
• Any other duties as assigned.

Qualifications

• At least a NITEC or equivalent with relevant working experience.
• Prior emergency response (ERT) experience is preferred.
• Good knowledge of cleanroom operations and toxic gas delivery is preferred.
• Must be willing to perform shift duties. Should a need arises, the incumbent is required to work on Saturdays.
• Good knowledge of Microsoft office; Word, Excel, PowerPoint, Microsoft Teams).
• Good communication and interpersonal skills.
• Good team player and adaptable to a dynamic environment.
• Preferably with safety related certification

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

• Provide front-line service to patients and visitors such as registration of patients, answering phone and email queries, scheduling of appointments and billing.
• Handle insurance claims and other admin/ad hoc duties.

Requirements:

• Diploma and above
• At least 2 years of frontline experience in healthcare industry.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701

Registration: R22111604

The QA Officer is a key appointment in the department and takes the lead in the development, monitoring, and review of QA procedures. The QA Officer is also responsible for ensuring the administration and accurate and appropriate recording and storage of QA records and associated documentation. He / She will also provide administrative support to the department and the QA structures of HWA as required.

This is a position of responsibility that requires the ability to work autonomously and the confidence to provide sound direction and guidance to colleagues, both junior and senior, concerning quality assurance requirements and procedures.

Job Descriptions:

• Support quality assurance and enhancement activities throughout the School
• Play an active role in ensuring that quality assurance and enhancement issues are appropriately considered throughout the School
• Manage the production of relevant quality assurance literature, reports, and other documentation
• Prepare executive summaries of all relevant internal and external documentation and outputs, as required by management and other audiences
• Prepare reports and other forms of assurance for the Academic Board and the Governing Body
• Assist management and staff on developments within the fields of quality assurance and enhancement
• Any other relevant duties assigned by the School

Requirements:

• Bachelor's degree with 1-2 years of related work experience.
• Knowledge of Law or Quality Assurance will be an added advantage.
• Self-motivated, versatile, resourceful, and result-oriented.
• Able to work in a fast-paced environment, multitask, and work independently with minimal supervision.
• Proficient in MS Office.

Job Description:

Spare Parts

· To deliver spare parts service to internal and external customers within the Service level agreement (SLA)

· To monitor processes & procedures for service parts operations such as advanced / standard replacement, repair & return, analysis and return process

· To monitor and make sure all the loaned parts to customers and engineers were return according to procedure

· Involve in customs, freight matters e.g. freight bill negotiation / verification, reviewing freight rate and shipping company for all the international inbound / outbound shipment

· To monitor and manage the performance of outsources / non outsourced service logistics operations to ensure service is delivered within KPI

· Guarantee service parts stock data accurate, reduce the company assets safety risk and standardize the service parts management operations

· Achieve KPI set by Management e.g. On time service delivery, Inventory Turnover Rate and maintain spare part stock accuracy.

· Monthly reporting e.g. inventory, borrowing, repair & return, analysis reports

Quality & Operation

· To audit quality of safety security domain and improve network change quality

· Communicate and audit engineers to ensure engineers comply with the network change process and KCP as well as D&S Cyber Security Management Requirements

Job Requirement:

· Diploma or bachelor degree in warehouse / inventory management for spare part position

· Min. 1 year relevant experience in warehouse / inventory management is preferred

· Excellent organisational skills

· Good interpersonal and communication skills, able to interact with internal / external customers

· Need to be able to travel within Singapore to different offices / warehouse

· Good command of English and Chinese is required to be able to communicate with various speaking business associates

· To be able to work independently and make skillful decisions

We are a centrally located boutique recruitment firm experiencing strong growth. As the company scales, we are looking to bring on a Human Resource Specialist - Talent Acquisition & Training who can help support through the next phase of growth and development roadmap.

Job Description / Duties:

• Manage the entire talent acquisition function to support expansion of company
• In charge of onboarding/ off-boarding of employees
• Assist in talent retention and crafting out competitive strategies with regards to compensation and benefits
• Implement and execute training plans and conduct trainings as well as post-training evaluations
• Organise company events including festival celebrations, anniversary dinner and team-bonding events
• Handle work pass application, renewal and etc
• Ensure company’s compliance with local relevant regulations
• Assist in other HR operations and business functions
• Ensure that the company's objectives and sales targets are met
• Ad-hoc duties as assigned

Requirements:

• Diploma in relevant discipline
• Minimum 3 years of relevant experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Email Address: [email protected]