Job Description:

• Ensure the machine is working correctly, and calibrating the machine to ensure proper measuring.
• Perform incoming, in-process and final inspection as per customer requirement.
• Maintain calibration record of measuring equipment.
• Document inspection results by completing reports and logs.
• Maintain safe and healthy working environment by following standards and procedures.
• Raise non-conformance report if necessary.

Job Requirements:

• NITEC/Higer NITEC in Precision Engineering.
• 2 -3 years of relevant QC experience in a manufacturing environment and knowledge.
• Able to interpret technical/mechanical drawings of geometrical dimensioning and tolerance.
• Able to perform CMM measurement; preferably with Wenzel or Zeiss.

• Responsible for supporting daily warehouse operation, safety requirements, department procedure, continuous improvement project
• Support administration tasks of warehouse operation (incoming, storage, outgoing). ​
• Manage vendor relationship (RFQ, negotiation, PO, service contract).
• Collaborate with shop to meet safety standards in warehouse (HARC, RA, lifting plan, safe work procedure, etc.).
• Lead and drive Root Cause Analyst (RCA) and report out to internal/external stakeholders.
• Drive continuous Improvement project (CI) using Lean Six Sigma tools in warehouse environment
• Review/establish work instruction in warehouse.
• Facilitate and work on the Management of CAPEX for the Singapore facility for Warehouse
• Represent Materials Review Board (MRB) for warehouse and provide the technical support needed for warehouse processes
• Take charge of internal regular inspection of equipment or process (checklist, schedule, etc.).
• Assist in external audit (ISO, API)
• Diploma or higher qualifications holder.
• Proficient in computer skills and Microsoft office (Microsoft Outlook, Excel, PowerPoint)

Veronica Neo Shen Hwa - [email protected]

Personnel Reg No: R1110855

Manpower Staffing Services (S) Pte Ltd

EA Licence No: 02C3423

Job Description:

• Manage customer’s RFQ, review quote package
• Collaborate with customers and internal resource to define requirements
• Generate accurate and detailed quote summary for review
• Apply work knowledge to improve quote formats and output efficiency

Job Requirement:

• Diploma / Higher Nitec, preferably in Mechanical or Precision engineering.
• Preferably with 5 years experiences in precision machine shop environment.
• Must be able to interpret technical drawings, BOM and GD&T.
• Review material specifications, surface coating and material pre/post treatment
• Familiar with CNC metal machining process like turning and milling etc.
• Meticulous and excellent with details
• Pleasant personality and able to communicate well with customers for their request.
• Well verse in Microsoft WORDS and EXCEL.

Job Description:

• Manage customer’s RFQ, review quote package
• Collaborate with customers and internal resource to define requirements
• Generate accurate and detailed quote summary for review
• Apply work knowledge to improve quote formats and output efficiency

Job Requirement:

• Diploma / Higher Nitec, preferably in Mechanical or Precision engineering.
• Preferably with 5 years experiences in precision machine shop environment.
• Must be able to interpret technical drawings, BOM and GD&T.
• Review material specifications, surface coating and material pre/post treatment
• Familiar with CNC metal machining process like turning and milling etc.
• Meticulous and excellent with details
• Pleasant personality and able to communicate well with customers for their request.
• Well verse in Microsoft WORDS and EXCEL.

As a Governance, Risk and Compliance Specialist:

Your scope of work includes:

• Writing internal cybersecurity policies and processes.

• Ascertain security compliance.

• Support IT / cyber security audits; and

• Tracking and reporting of cyber risks.

Key Responsibilities:

• Develop the culture of cyber security governance and risk management across the organization, and ensure proper accountability in the management, tracking and reporting of cyber risks.

• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required to comply with, including internal policies and standards, as well as policies and standards.

• Review and establish ICT policies and processes controls and conduct compliance checks.

• Support the CIO and CISO, and work with internal stakeholders to:

o Track and monitor cyber security initiatives to meet compliance requirements.

o Participate in consultation and conduct gap analysis against new requirements.

o Assess and seek waiver approvals for deviations and dispensations.

o Coordinate and facilitate IT / cyber security audits.

• Track remediation plans to address audit findings.

What we are looking for:

• Working experience in IT Governance, IT Audit, Cyber security or related field.

• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, CGEIT, etc.) preferred.

• Ability to work with cross-functional, multi-disciplined team to institute and monitor security policies and procedures.

• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred.

Job Description

• Assess the work hazards, submit risk assessments, mitigating measures and address all comments from the OIC prior to commencement of all works.
• Submit method statements where necessary to the OIC for approval before the commencement of inspection works.
• Plan, manage and co-ordinate all activities related to the work programmes as set forth in the Requirement Specifications.
• Prepare and submit all programmes, schedules (daily, monthly), monthly progress reports to the OIC.
• Check on the progress of works and ensure inspections are carried out according to schedule, unless prior approval has been sought to make adjustments.
• Ensure that all resources, equipment, etc are in good working condition at all times, and ensure timely and adequate covering for Inspectors who may be unable to perform their roles at any point in time
• Ensure that all inspection works carried out are in accordance with the Requirement Specifications and comply with any written law and statutory requirements in Singapore
• Ensure that the team of inspectors are equipped with the necessary equipment and that the inspectors are competent and well versed with the Authority’s standards and requirements.
• Ensure proper and adequate covering for Inspectors who may be unable to perform their roles at any point in time.
• Ensure that Inspectors’ daily inspection reports and other additional reports or findings are in order.
• Any other tasks as instructed by the OIC or Authority.

Job Requirements

• 5 years of relevant experience and knowledge in Project Management and Engineering Works to manage all the various types of works as set forth in the Requirement Specifications and to assume all the duties and responsibilities as set forth in the Contract
• A Degree in Civil Engineering recognized by the Professional Engineers (PE) Board or other qualifications acceptable by the Commissioner of Building Control for registration as Resident Engineer.
• A certificate in Pavement Construction and Maintenance which is awarded by the Building Authority (BCA), or equivalent and has completed a course on Code of Practice for Traffic Control at Work Zone.
• Able to communicate and write effectively in English; Minimally a Pass in English Language as first Language at GCE’ O level or equivalent.

Project duration : 1 Year +(1 Year Extension)

Work Shift : Day Shift & Night shift

Job Description & Requirements

Review the inspection history to summarize the integrity status of the plant equipment and piping systems.

Perform the scoping work and prepare the job pack for process piping and in-service equipment based on engineering assessment and annual inspection plan.

Plan and carry out fixed equipment/piping inspection via on-stream risk-based monitoring programs and downtime inspection activities including corrosion under Insulation (CUI) and corrosion under pipe support (CUP) on process piping and equipment according to annual maintenance plan

Identifying the areas of special concern and deterioration (e.g. Dead legs, injection points, mix points, corrosion under insulation and Low silicon Inspection).

Supervision and coordination of all on-stream and shutdown inspection and NDT activities for static equipment and in-service process piping.

Review of inspection test plan, WPS and method statement for any in-service repair work of piping and pressure vessels.

Witnessing of PT, MPI, PMI, metallographic tube testing and Hydro static test for statutory equipment.

Provide recommendations and timely updates on equipment degradation problems.

Provide quality assurance on project construction and maintenance works to ensure compliance with applicable codes, standards and specifications.

Preparation of final inspection reports with all findings, abnormalities and recommendations.

Ensure quality of inspected items to meet project requirements and standards.

Inservice inspections in refineries / Oil and Gas / Petrochemical industries, such as corrosion under pipe support (CUPS), corrosion under insulation (CUI), Injection & Mix points inspections.

Read, understand project related ITP, procedures, specification requirements.

Review documents and drawings as per specification • Knowledge / experience about Piping Isometrics, P & ID, general arrangement drawings, Structural drawings, Weld Maps, welding symbols, Cutting Plans, Quality control procedures, Base Materials, and welding consumables.

Inspection, review of mill certificates, Material verification, Inspection of Pipes, Fittings, Flanges, valves, nipples, plate tubes as per respective materials specifications, Codes, Standards & Client Specifications. Inspection / Witness & Review Stage wise activities earlier stage of spool fabrication

Knowledge in welding inspection

Eligibility Criteria

Graduate Engineers with 3-6 years of relevant experience.

Relevant Engineering Degree or Diploma in Mechanical, Petroleum/Oil/Gas, Civil, Chemical or Industrial Engineering are acceptable.

Experience in Refinery and Oil & Gas must

Experience in QA/QC and Knowledge in Non-Destructive Testing methods.

Knowledge/experience in welding inspection, structural fabrication, piping Isometric drawing and piping materials.

Work Independently and can work in Singapore and other countries.

Fluent Reading, Speaking and Writing in English.

Willing to commit 24 months contract/ project completion.

Team Worker, Mature, Meticulous, Pro-Active Work Attitude & Work Independent.

Energetic & Result Orientated.

Job Description & Requirements

Review the inspection history to summarize the integrity status of the plant equipment and piping systems.

· Perform the scoping work and prepare the job pack for process piping and in-service equipment based on engineering assessment and annual inspection plan.

· Plan and carry out fixed equipment/piping inspection via on-stream risk-based monitoring programs and downtime inspection activities including corrosion under Insulation (CUI) and corrosion under pipe support (CUP) on process piping and equipment according to annual maintenance plan

· Identifying the areas of special concern and deterioration (e.g. Dead legs, injection points, mix points, corrosion under insulation and Low silicon Inspection).

· Supervision and coordination of all on-stream and shutdown inspection and NDT activities for static equipment and in-service process piping.

· Review of inspection test plan, WPS and method statement for any in-service repair work of piping and pressure vessels.

· Witnessing of PT, MPI, PMI, metallographic tube testing and Hydro static test for statutory equipment.

· Provide recommendations and timely updates on equipment degradation problems.

· Provide quality assurance on project construction and maintenance works to ensure compliance with applicable codes, standards and specifications.

· Preparation of final inspection reports with all findings, abnormalities and recommendations.

· Ensure quality of inspected items to meet project requirements and standards.

· Inservice inspections in refineries / Oil and Gas / Petrochemical industries, such as corrosion under pipe support (CUPS), corrosion under insulation (CUI), Injection & Mix points inspections.

· Read, understand project related ITP, procedures, specification requirements.

· Review documents and drawings as per specification • Knowledge / experience about Piping Isometrics, P & ID, general arrangement drawings, Structural drawings, Weld Maps, welding symbols, Cutting Plans, Quality control procedures, Base Materials, and welding consumables.

· Inspection, review of mill certificates, Material verification, Inspection of Pipes, Fittings, Flanges, valves, nipples, plate tubes as per respective materials specifications, Codes, Standards & Client Specifications. Inspection / Witness & Review Stage wise activities earlier stage of spool fabrication

· Knowledge in welding inspection

Eligibility Criteria

· Graduate Engineers with 3-6 years of relevant experience.

· Relevant Engineering Degree or Diploma in Mechanical, Petroleum/Oil/Gas, Civil, Chemical or Industrial Engineering are acceptable.

· Experience in Refinery and Oil & Gas must

· Experience in QA/QC and Knowledge in Non-Destructive Testing methods.

· Knowledge/experience in welding inspection, structural fabrication, piping Isometric drawing and piping materials.

· Work Independently and can work in Singapore and other countries.

· Fluent Reading, Speaking and Writing in English.

· Willing to commit 24 months contract/ project completion.

· Team Worker, Mature, Meticulous, Pro-Active Work Attitude & Work Independent.

· Energetic & Result Orientated.

Job Description & Requirements

Review the inspection history to summarize the integrity status of the plant equipment and piping systems.

· Perform the scoping work and prepare the job pack for process piping and in-service equipment based on engineering assessment and annual inspection plan.

· Plan and carry out fixed equipment/piping inspection via on-stream risk-based monitoring programs and downtime inspection activities including corrosion under Insulation (CUI) and corrosion under pipe support (CUP) on process piping and equipment according to annual maintenance plan

· Identifying the areas of special concern and deterioration (e.g. Dead legs, injection points, mix points, corrosion under insulation and Low silicon Inspection).

· Supervision and coordination of all on-stream and shutdown inspection and NDT activities for static equipment and in-service process piping.

· Review of inspection test plan, WPS and method statement for any in-service repair work of piping and pressure vessels.

· Witnessing of PT, MPI, PMI, metallographic tube testing and Hydro static test for statutory equipment.

· Provide recommendations and timely updates on equipment degradation problems.

· Provide quality assurance on project construction and maintenance works to ensure compliance with applicable codes, standards and specifications.

· Preparation of final inspection reports with all findings, abnormalities and recommendations.

· Ensure quality of inspected items to meet project requirements and standards.

· Inservice inspections in refineries / Oil and Gas / Petrochemical industries, such as corrosion under pipe support (CUPS), corrosion under insulation (CUI), Injection & Mix points inspections.

· Read, understand project related ITP, procedures, specification requirements.

· Review documents and drawings as per specification • Knowledge / experience about Piping Isometrics, P & ID, general arrangement drawings, Structural drawings, Weld Maps, welding symbols, Cutting Plans, Quality control procedures, Base Materials, and welding consumables.

· Inspection, review of mill certificates, Material verification, Inspection of Pipes, Fittings, Flanges, valves, nipples, plate tubes as per respective materials specifications, Codes, Standards & Client Specifications. Inspection / Witness & Review Stage wise activities earlier stage of spool fabrication

· Knowledge in welding inspection

Eligibility Criteria

· Graduate Engineers with 3-6 years of relevant experience.

· Relevant Engineering Degree or Diploma in Mechanical, Petroleum/Oil/Gas, Civil, Chemical or Industrial Engineering are acceptable.

· Experience in Refinery and Oil & Gas must

· Experience in QA/QC and Knowledge in Non-Destructive Testing methods.

· Knowledge/experience in welding inspection, structural fabrication, piping Isometric drawing and piping materials.

· Work Independently and can work in Singapore and other countries.

· Fluent Reading, Speaking and Writing in English.

· Willing to commit 24 months contract/ project completion.

· Team Worker, Mature, Meticulous, Pro-Active Work Attitude & Work Independent.

· Energetic & Result Orientated.

• Monthly Salary: Up to $3,700
• Contract Duration: 9 Months
• Shift: 12 Hours Day Shift
• Location: Jurong Island

Responsibilities:

• Conduct and analyze tests on finished products to support batch approval and rejection processes.
• Accurately record test analysis results following QA good documentation practices.
• Perform test analyses on non-routine samples, including retests, customer complaints, or rejections.
• Prepare chemical reagents used in the lab and maintain proper housekeeping (washing glassware, cleaning work areas, and equipment).
• Monitor and record inventory levels of chemicals and glassware, informing the QC Manager for replenishments as needed.
• Coordinate and send samples to external labs for additional testing (e.g., microbial analysis and heavy metals).

Requirements:

• Diploma/Degree in Chemistry with chemistry lab testing internship experience (Entry Level).
• Willingness to work a 12-hour day shift.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

• Develops, implements and maintains the Quality Management system according AS & ISO standards.
• Ensures all Corrective and Preventive actions are closed timely.
• Organizes and leads annual internal, external and customer audits.
• Organizes parts replacement for all customer’s complaint and feedback by resolving them in a timely manner.
• Ensures all measuring equipment are calibrated.
• Formulates, establishes a quality plan for outgoing inspection check on all parts.
• Reviews and to provide disposition for all items in the Quarantine area.
• Prepares Quality Performance metrics and reports to management.
• Drives supplier improvement plan/actions effectively.
• Conducts supplier process audits to drive process standardization, waste elimination, and drive improvements via statistic controls.

Job Requirements:

• Bachelor’s Degree.
• At least 1 years experiences in a similar manufacturing environment.
• Good knowledge in Quality Management System (e.g. ISO 9001).
• Strong and Competent Problem-Solving Skill and Statistical Process Control.
• Experience in managing the Customer Requirement and Complaint.
• Excellent communications skills, both verbal and written.
• Strong Microsoft Office skills (e.g. Excel, Word etc)

Quality Systems

• Supports overall maintenance of quality systems
• Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team
• Maintains the Mastercontrol and ISO document control system
• Maintains customer related documents such as Quality Agreement, PPAP
• Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

• Ensures effective implementation of all company quality policies
• Implements ISO and other recognized standards
• Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.
• Sets, communicates, and implements quality objectives in line with business goals
• Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.
• Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.
• Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

• Leads ISO quality standards implementation as Management Representative.
• Conducts and leads quality audits to specific quality standards.
• Leads customer related audits
• Conducts supplier audits
• Conducts internal audit investigations for product quality and process issues
• Responsible for ensuring timely resolution to audit findings

Training

• Provides training for all employees on basic quality and statistical concepts
• Provides training to appropriate personnel for updates and changes to quality policy
• Attends relevant external training sessions/courses and shares learning internally

Job Responsibilities

**Work in warehouse environment

• Communicate with customer and resolve issues
• Work closely with warehouse operations to ensure timely and accurate movement of inventory
• Ensure system and inventory reports are accurate and well maintained
• Ensure all shipments are delivered on time
• Ensure all invoices are prepared timely and accurately
• Continuous improvements to operation and service level
• Any ad-hoc tasks assigned by superior

Requirement

• at least 1 year experience of warehouse operations
• Teamplayer

Description

• Job location: Jalan Buroh
• 12 months contract with 1 month of completion bonus
• Company Transport at multiple MRT stations
• 5 day work week (Monday-Friday, 8.30am-5.30pm)
• No shift work
• DKSH is a certified Great Place to Work!

Job summary

• Handle sales orders, customer and client enquiries/complaints.
• Provide high service levels to the respective customers and clients.

General responsibilities

• Follow and adhere to work processes and standard operating procedures in performing day-to-day tasks
• Receive and handle inbound customer orders, queries and complaints (via hotline). Document and record customer details, queries and complaints
• Conduct outbound calls to follow up on issues/orders/complaints to ensure customer satisfaction
• Resolve customer queries/complaints as per standard operating procedures and channel to respective operations team for immediate resolution
• Provide feedback to supervisor on improvement areas based on customer/client issues
• Prepare and submit regular/ad hoc reports to respective departments or management on all the cases logged in system
• Maintain up-to-date information on processes, products, price lists, etc.
• Liaise with respective operations team for issues, follow-up and actions
• Establish and maintain good working relationships with clients/customers

Job Responsibilities

• Check arrival date upon receiving of documents;
• Check with carriers/co-loader for the vessel arrival and surcharges;
• Arrange prepare payment voucher;
• Arrange payment to carriers/co-loader;
• Prepare import permits;
• Providing pre-alerts upon receving documents from counterpart;
• Liaise with transporter to arrange delivery to customers;
• Coordinate with customers and transporter regarding delivery and documentation;
• Invoice issuance to customer in timely manner;
• Filling and archiving documents in system as per audit requirements;
• Update customer whenever there is delay on a daily basis.

Requirements

• Relevant work experience will be advantageous
• Self-discipline, initiative, and able to work independently
• Team player with good interpersonal and communication skills
• Customer Service oriented

Summary

The Quality Assurance Engineer (QAE) provides guidance, expertise, and services to ensure process and product quality of instrument products. The QAE supports compliance to the ISO 9001 quality system; internal auditing; material, process, and production controls; and other aspects of quality assurance to ensure compliance to standards, regulations, and guidelines. The QAE works cross-functionally with R&D to support new product introduction; with Manufacturing to create and modify procedures to ensure requirements are met; with Procurement to ensure incoming material meets specifications and suppliers meet quality standards; and within Quality to ensure overall compliance of products and processes.

Key Accountabilities

• Demonstrate knowledge of and adherence to site safety requirements.
• Execute goals and strategy for corporate and site level activities based upon company’s business objectives.
• Support supplier quality management activities, including audits and supplier performance evaluations.
• Investigate customer complaints and internal non-conformances, leading root cause analysis and implementing corrective and preventive actions.
• Participate in new product development projects, providing input on design for manufacturability and quality.
• Collaborate with various teams and leadership to develop and implement quality assurance strategies, policies, and procedures.
• Conduct regular inspections and tests on products, materials, equipment and processes to ensure compliance with quality standards and regulations.
• Analyze quality data and metrics to identify trends, root causes of issues, and opportunities for improvement.
• Develop and maintain quality documentation, including standard operating procedures, work instructions, and quality records.
• Lead or participate in cross-functional teams to address quality-related issues and drive continuous improvement initiatives.
• Maintain accurate records and reports related to quality control and compliance activities.
• Perform other duties necessary for the effective operation of the QMS.

Requirements

• Bachelor’s degree in engineering or related field
• 3 years of relevant working experience in a customer quality, process quality or engineering role, preferably in a manufacturing environment.
• Experience with root cause analysis, corrective actions, and quality improvement methodologies (e.g., Six Sigma, Lean).
• Ability to support Quality Management during audits and inspections.
• Excellent analytical and problem-solving skills, with the ability to interpret technical data and drawings.
• Knowledge of computer software like SAP, Microsoft Office applications (Word, Excel, PowerPoint).
• Ability to prioritize and work independently and proactively is critical for success.
• Previous experience in an ISO 9001, 13485 or GMP compliant manufacturing environment
• Previous experience with quality management system software for quality data tracking and document change management (e.g., TrackWise, MasterControl, Agile, QCBD, etc.) and internal auditor certification.

KEY DUTIES AND RESPONSIBILITES:

· Responsible for all production and related compliance documentation

· Conduct deviation investigation on batch non-conformabilities and manufacturing failures

· Write detail technical investigation reports with thorough root cause analysis and robust CAPA.

· Implement checks to ensure CAPA effectiveness

· To identify and correct all forms of potential recurring quality issue.

· Work with Quality team on investigation of all market customer complaints

· Communicate and train manufacturing teams to eliminate deviations caused by human errors

· Close engagement with shopfloor technicians to understand daily manufacturing progress and issues.

EDUCATION & EXPERIENCE

· Education Level – Degree holder in Pharmacy, life science or Engineering

· Minimum 3 years relevant experience with pharmaceutical companies. Preferably in a Quality function and a Singapore registered Pharmacist.

· Strong GMP experience: Having already participated and managed audits of external agencies (USFDA, MHRA etc)

· People management: leadership, cooperative, ability to influence

· Excellent critical thinking and problem solving capabilities

· Teamwork, influencing, communication skills, negotiation, conflict management

· Effective problem analysis and problem-solving

Your Job
You will provide support to Manufacturing Integration Engineering (MIE) team.

Our Team
The team works with:

• Internal customers - All functional dept in within Molex.
• External customers - Vendors, suppliers, subcons.

What You Will Do

• Coordinate sample run and product modification sample run request:

1. Includes completing the entire process; preparing documentations, monitoring, tracking and keeping a good record. Courier samples to customers/packing/ store in system and making billing/payment arrangement month-end.
2. Generate reports for sample run costing, packaging tooling records, etc.
3. Manage product drop test process, work with design center and develop packaging, run new samples and co-ordinate with purchasing, process and QA for drop test completion.

• Manage billing/payment arrangements:

1. Includes raising Purchase Requisition through SAP. Tracking of relevant approval Purchase Requisition/ issuance of Purchase Order / monitor process of invoices / Filling.

• Manage Bill of Materials request (ability to read engineering drawing).
• Manage tooling purchase/general purchase requisition.
• Manage courier services, logistic arrangement request.
• Includes clerical support for MIE team.
• Support Purchasing Requisition/ Purchase Order/ Purchase Change request.
• Maintain storage location tidiness with MIE Engineers.
• Any other task assigned.

Who You Are (Basic Qualifications)

• Minimum Certificates/ Diploma holders.
• 1 to 2 years working experience.
• Knowledge of MS-Office/ Excel. Full of initiatives, independent and responsible, with a teamwork spirit.
• Required good interpersonal and communication skills. Meticulous, organized and work well with all levels.
• With positive attitude and eager learner.

What Will Put You Ahead

• Basic technical knowledge added advantage.
• Some SAP knowledge added advantage.

At Koch companies, we are entrepreneurs. This means we openly challenge the status quo, find new ways to create value and get rewarded for our individual contributions. Any compensation range provided for a role is an estimate determined by available market data. The actual amount may be higher or lower than the range provided considering each candidate’s knowledge, skills, abilities, and geographic location. If you have questions, please speak to your recruiter about the flexibility and detail of our compensation philosophy.

Who We Are
As a Koch company, Molex is a leading supplier of connectors and interconnect components, driving innovation in electronics and supporting industries from automotive to health care and consumer to data communications. The thousands of innovators who work for Molex have made us a global electronics leader. Our experienced people, groundbreaking products and leading-edge technologies help us deliver a wider array of solutions to more markets than ever before.

At Koch, employees are empowered to do what they do best to make life better. Learn how our business philosophy helps employees unleash their potential while creating value for themselves and the company.

About the job
The Loyalty Specialist will be part of the Marketing team and responsible of the IKEA Family and smales loyalty programmes in Singapore.

Your assignment

Contribute to the development of Loyalty Communications

• Conceptualise and create content for IKEA Family and smales members to keep them engaged as an active member
• Responsible for conceptualising aligned loyalty communications content that supports external comms campaign or collection launches, loyalty campaigns for points/voucher redemptions, IKEA food and product offers for members, smales newsletters, etc., while keeping to IKEA brand values and, visual and copy identity guidelines.  
• Responsible for and takes ownership of IKEA Family and other loyalty driven country events and communications to members that drives acquisition, engagement and retention.
• Work closely within and across departments to plan loyalty communications calendar and ensure high level of execution.

Contribute to the development of Loyalty Programme and other admin tasks

• Work on tasks and projects as assigned that will contribute to the development of IKEA retail operations (i.e. global, regional, country or local initiatives).
• Work closely with other functions, regional loyalty team and the stores on member related issues.
• Contribute to the accuracy of the loyalty marketing budget, expense admin and monthly reconciliation with finance, liability reports, etc.
• Responsible for securing partnerships with other brands for the IKEA FAMILY loyalty programme that benefits our members.
• Collaborate with analytics agency, BI teams and Country Marketing Managers for data exchange, enhancement of reporting dashboard, test, monitor result and provide feedback for different analytics models to increase the engagement and purchase propensity.
• Monitor, update and secure functionality of the CRM system upgrade, security-gap bridging, stable integration with various internal and external systems/platforms.
• Database preparation: For CRM365 - prepare adhoc marketing lists in ClickDimensions or extract out for DM and SMS.
• In day to day work, ensure full compliance with Personal Data Protection Act regulations and Ikano Retail policies with respect to collection, handling and storage of members’ data.
• Be the go-to loyalty buddy for CCC and CR co-workers in resolving special customer enquiries and closing any knowledge gap in the system and processes. 

Summary

To ensure complete customer satisfaction with PerkinElmer by providing first level non-technical and basic technical support to customers contacting OneSource Support Services.

Key Accountabilities

Identify & Respond to Customer Inquiries:

• Acknowledge the customer, determine the nature of the call and provide a customer focused first point of contact to answer customer inquiries, establish service calls, or refer customers to other service professionals within PerkinElmer in a way that demonstrates a commitment to total customer satisfaction.
• Initiate outgoing calls focused on requesting and expediting requests for service and scheduling of activities with other Original Equipment Manufacturers (OEM) and Third-Party Vendors (TPV).
• Contact and negotiate the Enterprise Purchasing of all contract and Spot Buy Purchase Orders on a daily basis.

General Customer Inquiries:

• As necessary, refer customer to the correct internal professional to ensure the most effective escalation, transfer or reassignment path, achieving resolution and customer satisfaction.
• Channel product sales inquiries to the appropriate sales/service leader.
• Provide back up support for team members assigned to other customers.

Service Scheduling and Processing:

• Monitor & respond to customer requests, ensuring response times are within the requirements identified in the customer Statement of Work and Service Level Agreement.
• Process requests for equipment service, confirming equipment coverage and service provider, identifying events which will be billable to the customer. Obtain customer purchase orders for billable events before work is started.
• Review and schedule preventive maintenance and other scheduled compliance activities (OQ, PQ and validation) and assign to PerkinElmer engineer, OEM or TPV, working to schedule out 60-90 days in advance of required event.
• Follow up on service events to confirm the event has been completed and the customer is satisfied.
• Move the Basic start date to reflect service dates which have been moved to a future date.
• Utilize SAP, Service Max and/or customer’s system of record, if required, to capture pertinent detail regarding the event.
• Complete follow-up transactions in an organized, detailed, efficient manner, meeting deadlines. Data entry is accurate and errors minimal.
• Collect required customer data and information for account creation and maintenance, equipment adds to the program, deletes from the program, or entitlement changes. Submit via portal for processing.

Purchase Req and PO Creation:

• Obtain required documentation and approval prior to creation of Purchase Requisitions for service requests to be completed by non-PerkinElmer suppliers.
• Identify Customer’s instrument/system-based or technical need & ensure that required documentation is secured prior to purchase requisition release.
• Negotiate and contact vendors for Service, pricing and discounts, according to discount matrix.
• Identify vendor /OEM contract up for renewal, 90 days before renewal
• Work with service delivery team to ensure service delivery goals are met for cost savings, cost avoidance and KPIs (Key Performance Indicators).
• Assist with vendor satisfaction surveys; provide results to service leadership, service provider and customer where appropriate.

Out of Scope Charges:

• Run required reports to identify service events which require charge back to the customer.
• Complete the chargeback process, obtaining customer approvals where required, in advance of PKI customer invoicing.
• Maintain surveillance and escalate to service leadership any instances where billing cannot occur due to pending customer approval or funding issues.

Requirements

• Degree or Diploma in any discipline, or 2 years of experience in a team-based customer service environment.
• Ability to work effectively in a team and individually; organized with great time management skills.
• Excellent verbal and written communications skills.
• Demonstrated experience and proficiency using software for word processing, email, order entry, and others as required. Proficiency in Microsoft Office; SAP, Service Max and Maximo experience desirable.
• Self-motivated individual with strong follow-up skills

COMPANY DESCRIPTION

REC Group is an international pioneering solar energy company dedicated to empowering consumers with clean, affordable solar power through high-quality solar panels with a leading power density. As Solar's Most Trusted, REC is known for its patented innovations and multiple award-winning products with reliable long-term performance. The cornerstone for REC's strong reliability is advanced and highly efficient manufacturing using Industry 4.0 practices. Founded in 1996 in Norway, REC has always been committed to a low carbon footprint in its solar materials and panels. REC is headquartered in Norway with operational headquarters in Singapore and regional hubs in North America, Europe, and Asia-Pacific. As of December 2021, REC is part of Reliance Industries Limited, India's largest private sector company with revenues of USD 104.6 billion.

Find out more at recgroup.com

RESPONSIBILITIES

• Drive customer issue resolution activities following the claims management process, i.e. root cause analysis, containment, corrective action, and factory process / quality controls improvements to prevent recurrence of problems and efficacies of detection.
• Process field claims in a timely manner for resolution.
• Work with regional Technical Product Managers to resolve field claims. This includes performing failure analysis and field visits to customer sites/installation.
• Providing timely engineering insights including failure analysis technical reports and presentation.
• Analyze product warranty claim and provide modeling on product service life.
• Collaborate with cross functional teams, contributing to the domain of product FA or characterization.
• Handles customer visits and factory audits and product inspection.
• Develop & contribute to building knowledge base of degradation from product to material level.
• Design tests to detect infant mortality and mid-life product failures.
• Perform investigation including product reliability data analysis, and modeling product performance behavior to identify opportunities in future development or continuous improvements for current technology.

• Bach / Masters / Phd Degree in Engineering or Science (Electrical, Mechanical, Physical Sciences)

REQUIRED SKILLS

• Problem-solving, failure analysis and trouble-shooting, statistical data analysis and design of experiment
• Application experience in managing (large) data modelling would be favorable
• Excellent practical knowledge and use of Microsoft Office
• Excellent interpersonal skills, strong belief in driving for quality and customer satisfaction.
• Ability to interface and communicate effectively with cross-functional teams as well as external stake holders and external auditors.
• Communicate effectively through presentation and technical reports.
• Enjoys rigors of technical reviews with peers & management to drive to business outcome.

We are searching for a dynamic Technical Project Manager to lead our platform team in developing and delivering next-generation solutions. This role requires a strong background and deep understanding of web3 technologies, Hadoop and blockchain protocols.

Responsibilities

• Define and communicate a clear product vision aligned with the company's objectives and market trends.
• Provide technical guidance and expertise to cross-functional teams, ensuring successful execution of product initiatives
• Implement agile methodologies and best practices to streamline development processes and accelerate time-to-market
• Conduct market research and competitor analysis to identify opportunities for differentiation and innovation.

Requirements:

• Strong technical background in computer science or software engineering, with experience in managing complex systems.
• Deep understanding of web3 technologies, including blockchain protocols, decentralized applications (dApps), and smart contracts.
• Proven track record of working effectively with engineering teams, both internally and externally, to deliver high-quality products on time and within budget.
• Excellent communication and interpersonal skills, with the ability to articulate technical concepts to non-technical stakeholders and engage with the Web3 community.
• Involve in writing Map Reduce jobs and giving input to HDFS for further processing.
• Responsible for data movement from client library and relation database to HDFS using Sqoop.
• Writing Pig Latin scripts and HiveQL.
• Managing and deploying on Hbase on Pseudo distributed cluster
• Experience across range of technologies/platforms/tools – Cloudera Hadoop, Spark, Hive, YARN, HDFS, MARIADB, Spark Streaming, Kafka, Spark SQL, Zeppelin, Grafana

COMPANY DESCRIPTION

Founded in Norway in 1996, REC Group is an international pioneering solar energy company with a strong footprint in North America, Europe and Asia. We are part of Reliance Industries Limited (RIL), a Fortune Global 500 company that shares our passion for bold innovations that empower people with clean energy solutions and drive global energy transitions. A trusted partner for customers, consumers and employees, we are "Solar's Most Trusted"!

RESPONSIBILITIES

This is a quality engineering position. The incumbent shall execute the quality assurance role with good technical rationale and understanding, acquired from developing an appreciation of the industry practices, and applicable technology developments. Scope of work may include Quality management system improvement, quality assurance planning, supplier management, in-process quality control design and outgoing quality controls. Fresh graduates are encouraged to apply.

Essential Duties and Responsibilities:

Quality Management System according to ISO 9001

• Review and update Quality Management System procedures to meet the quality system requirements
• Maintain and update documents and records with proper documentation control & distribution
• Ensure system compliance & preparations for Management Review
• Manage internal and external corrective action reports (CAR)
• Maintain and improve the calibration management system
• Manage, conduct and improve internal audit programs and document review procedures
• Ensure readiness of all sections for both 3rd party certification body and customer audits
• Liaise with external auditors and certification bodies in conducting audits
• Conduct QMS and change management related training and coaching activities as part of organizational competency development

Product Development Framework

• Schedule decision gate review meetings on request according to regular review schedule slots
• Support technical project managers and department heads on preparation of project decision gate presentations in accordance to REC project execution guidelines, to ensure that projects are delivered timely and meet targeted technical and business objectives adequately
• Continuous improvement of the phase-gate review design and process

Product Certification and Reliability

• Manage the interface between international and national certification bodies and internal project teams in product certification compliance to international product standards (UL, IEC) and statutory requirements
• Maintain meeting minutes with certification bodies and file certification documentation in web-based database
• Monitor product reliability trends and analyze product testing results as part of reliability scope
• Initiate product reliability studies based on known data from internal and external testing

Supplier Management and Quality Assurance Planning

• Manage the qualification of new materials/suppliers.
• Manage the incoming quality of the materials
• Drive supplier quality through audits and efficient rating system and reviews to ensure conformance to specification and continuous improvement in system, procedures and processes.
• Develop and implement quality control plan for adequacy and suitability for the production
• Drive improvement of process and product quality by monitoring quality indicators (SPC, Yield, defect rates)
• Non-conforming materials and products management
• Benchmark, develop and implement inspection methods and procedures to meet quality objectives, product quality, quality assurance, technical goals and productivity savings.

Communication and Presentation

• Ability to communicate and present at all levels of the organization

Others

• Perform other duties as assigned
• Depending on the competencies developed, the engineer may be rotated to different departments

WORK LOCATION: REC Solar, 20 Tuas South Avenue 14 Singapore 637312
(Company Transport available to/from selected locations islandwide.)

Technical / Professional:

• Minimum bachelor's degree (engineering discipline preferred)
• Knowledge and working experiences in QMS and ISO 9001 audit, preferably in manufacturing industries
• Experience in using quality tools for problem solving
• Experience in GR&R, FMEA, SPC, MSA.
• Fresh graduate with strong technical and analytical interests will be considered

General:

• Strong sense of ownership and self-motivation, good initiative
• Must be able to work independently
• Proactive working attitude hands on approach
• Strong organization and project management skills
• High level of accuracy with special attention to detail.
• Ability to write procedures and work instructions.
• Excellent presentation, interpersonal and communication skills with demonstrated ability to communicate effectively with all levels of management, both internally and externally.
• Proficiency in Microsoft Office applications
• Good time management with ability to handle pressure and multitask under tight timelines
• Ability to work with limited supervision and through extended hours when needed
• Working experience in Solar/Semiconductor/Electronics manufacturing industry is advantageous.

About APEX Exchange:

APEX Exchange is an innovative and disruptive investment solution designed to create unique opportunities that deliver tangible business benefits for Publicis Media Clients. These opportunities take many forms, such as inventory discounts, guaranteed outcome buying models, and bespoke packages, but ultimately always answer a strategic or business challenge that our Clients are facing.

We work closely with our media partners to identify these opportunities, and then take on a principle investment position in order to make them come to life on behalf of our Clients.

APEX is one of the fastest growing global solutions, with teams across the Americas, Europe, and Asia Pacific, and is at the heart of Publicis Media’s value proposition for Clients.

In Asia Pacific specifically, Singapore is one of four APEX hubs, alongside China, Australia, and India.

Description:

As the Programmatic Specialist you will be required to support the Programmatic & Social Manager and Operations Lead to ensure the accurate and timely delivery of all operational functions. This role sits within the Singapore Center of Excellence, servicing Singapore and Southeast Asia APEX Guaranteed activities.

This will include campaign planning, campaign setup and activation mindful of KPI goals, reporting and insights. The successful candidate will work with cross function teams including the local APEX Account Management team to ensure accurate consolidation of media plans and IOs are shared to the Agency teams. You will also work with the Analytics Manager on all reporting needs, as well as Finance teams for campaign reconciliation.

The ideal candidate will have prior online trafficking and campaign management experience, strong analytical and communication skills, and prior experience with bid management platforms and active campaign optimization.

Key Responsibilities:

• Manage end-to-end execution of programmatic buys: understand business objectives and provide strategic recommendations as well as campaign set up, QA, analysis, and optimization.
• Respond to media RFPs and create new media proposals for assigned brands - effectively communicating digital strategies and rational for tactical approaches for each campaign.
• Responsible for the success of campaigns through management and optimization of media buying to meet media metrics /business goals.
• Proactively monitor and track performance across all campaigns and regularly review campaign performance with his/her unit.
• Provide regular insights to Agency account teams detailing performance, campaign optimizations, and new opportunities and manage monthly bill/pay and spend reporting coordination.
• Participate in regular knowledge sharing sessions to provide content, discuss learnings and propose new strategies for optimizing and enhancing campaign performance
   

COMPANY DESCRIPTION

Founded in Norway in 1996, REC Group is an international pioneering solar energy company with a strong footprint in North America, Europe and Asia. We are part of Reliance Industries Limited (RIL), a Fortune Global 500 company that shares our passion for bold innovations that empower people with clean energy solutions and drive global energy transitions. A trusted partner for customers, consumers and employees, we are "Solar's most trusted"!

RESPONSIBILITIES

This is a quality engineering position. The incumbent shall execute the quality assurance role with good technical rationale and understanding, acquired from developing an appreciation of the industry practices, and applicable technology developments.Scope of work includes quality assurance planning, supplier management, in-process quality control design and outgoing quality controls. Fresh graduates are also encouraged to apply, and for those who wish to make a career in Quality in a World Class High Tech Manufacturing Facility in Singapore.

Essential Duties and Responsibilities:

Quality Assurance Planning

• Develop and implement quality control plan for adequacy and suitability for the production and during new product introduction
• Drive improvement of material, process and product quality by monitoring quality indicators (SPC, defect rates)
• Non-conforming materials and products management
• Benchmark, develop/innovate and implement inspection methods and procedures to meet quality objectives, product quality, quality assurance, technical goals and productivity savings.
• Support customer audits and 3rd party inspection routines (by way of preparing quality data presentation, technical write ups)

Supplier Management

• Manage the qualification of new materials/suppliers & incoming quality of the materials
• Drive supplier quality through audits to ensure conformance to specification and continuous improvement in system, procedures and processes.
• Drives supplier performance through processes, efficient rating system and reviews.

Supervision of Quality Inspectors that support Production Operations

• Manage team of quality inspectors on daily routines and communications
• Plan shift activities with inspector team leads

Projects

• Develop understanding of product reliability and its corresponding components' contribution (based on product performance characterization and defect understanding)
• Support product qualification process (Provide quality requirements in FMEA, SPC, DOE, Control plan and other processes and procedures as required/suitable)

Quality Management System

• Participate in internal quality audits to drive conformance and continuous improvement in product quality
• Execute in accordance to QMS requirements (ensure timely updates to documents, WI, SOPs)

Communication and Presentation

• Ability to communicate and present at all levels of the organization.

Technical / Professional:

• Minimum bachelor's degree (engineering discipline). Preferably Mechanical or Electrical.
• Engineering knowledge in SPC controls or lean and six sigma methods and software tools.
• Engineering knowledge in using quality tools for problem solving
• Aptitude in higher level use of Excel (E.g.: Formulas and Macros) is an added advantage

Technological:

• Interest in following up and developing understanding of the technological developments in the industry on both products and components
• Expect to develop as an expert in Quality Management Systems and related standards and requirements (ISO 9001, IEC62941), if not already adept.
• Experience in reliability engineering would be advantageous.

General:

• Strong sense of ownership and self-motivation, good initiative, work independently.
• Proactive working attitude hands on approach
• Ability to handle experimental planning and perform product testing and report writing.
• Excellent presentation, interpersonal and communication skills with demonstrated ability to communicate effectively with all levels of management, both internally and externally
• Good time management with ability to handle pressure and multitask under tight timelines
• Willing to travel

People / Relations:

• Ability to interface and communicate effectively with cross-functional team and external