PRISM+ is the largest Singaporean direct-to-consmer smart home appliances brand. Our mission is to offer cutting-edge products to the masses at affordable prices. We are a rapidly growing, ever-evolving organisation, and we are seeking new teammates to join us on our exciting journey.

We are seeking a dedicated and detail-oriented Total Quality Management (TQM) Specialist to join our team. The TQM Specialist will be responsible for managing and improving quality management systems across the organization. This role focuses on ensuring that all processes meet quality standards and regulations, enhancing customer satisfaction, and driving continuous improvement. 

Responsibilities:

• Coordinate TQM Activities:
• Assist in the planning, execution, and monitoring of TQM initiatives across the organization.
• Support cross-functional teams in implementing quality improvement projects
• Support Continuous Improvement:
• Identify opportunities for process improvements and support their implementation.
• Facilitate Kaizen events and other continuous improvement activities.
• Quality Assurance:
• Ensure compliance with established quality standards and procedures.
• Conduct regular audits and assessments to identify areas for improvement.
• Training and Development:
• Provide training and support to employees on TQM principles and methodologies.
• Develop and maintain training materials and documentation.
• Data Collection and Analysis:
• Collect, analyze, and report on quality data to identify trends and areas for improvement.
• Prepare and present quality reports to management.
• Communication:
• Promote a culture of quality and continuous improvement within the organization.
• Communicate effectively with all levels of the organization to ensure alignment on quality goals.

• Minimum of 0-2 years of experience in quality management or a related field.
• Bachelor’s degree in Quality Management, Engineering, Business Administration, or a related field preferred
• Certification in TQM, Six Sigma, or Lean is preferred.
• Proven track record of managing TQM systems and processes.
• Strong knowledge of TQM principles and methodologies.
• Excellent analytical and problem-solving skills.
• Strong communication and interpersonal skills.
• Ability to work collaboratively with cross-functional teams.
• Proficiency in quality management software and tools.

• Annual outpatient benefit (Includes dental and optical benefits)
• Birthday leave
• Health insurance
• Performance bonus
• Annual increment
• Free flow snacks and Bubble Tea Friday!

Responsibilities:

• Be the main point of contact for all client’s day-to-day communication and oversight; own overall client satisfaction and proactively identify opportunities
• Work with the Senior Account Manager to optimize, retain, and up-sell business
• Build effective client relationships as acts as a day-to-day partner; working with them to achieve their marketing objectives and works to nurture and grow the relationship
• Owns projects from briefs to execution with support from the senior account manager when needed
• Is a committed, responsible and confident leader of projects, who can work independently and as part of the wider team
• Brief creative, operations and third parties to ensure all parties are fully equipped with the required information and expectations are fully met
• Helps to manage client finance process
• Attends weekly client meetings and actions on client requests and briefs in a timely manner
• Owns day-to-day client communication,, including weekly reports
• Always provides the standard of service to the client that meets and exceeds client expectations

Authorities and Responsibilities

1. Responsible in executing directives as set forth for the Quality Assurance Department in meeting management objectives.
2. Implement and maintain a system of auditing the facility and periodic calibration of test, measuring equipment and tools.
3. Manage and supervise a team of inspectors / technicians in meeting departmental quality goals and production schedule.
4. Manage customer complaints, corrective and preventive action programs.
5. Administer and manage continuous improvement program for all QA processes.
6. Work closely with customers, production and suppliers to meet the quality requirements.
7. Review / prepare, administer and implement Quality Assurance Plans, Inspection Test Plans and other Operational procedures in accordance to the technical specifications, customer's surveillance requirements, and good manufacturing / engineering practices, and enforce the same on Operations in their execution.
8. Work closely among inter-department to ensure committed schedules are met in a timely and effectively manner.
9. Manage the implementation / schedule of calibration control.
10. Participate in the implementation of risk assessment and risk control of medical devices

Competence Requirement

• Preferred to have NTC / Diploma / Degree in Precision / Mechanical Engineering or related discipline.
• Fresh degree may be considered while other educational qualification is required with preferred 3 - 8 years of relevant working experience in related Engineering industry.
• Possess good analytical, verbal, written and interpersonal skills.

The world is becoming increasingly digital, connected, but also more uncertain and volatile. Yet, the iconic German sports car brand Porsche sees this complex future as opportunity. “In the beginning I looked around and could not find quite the car I dreamed of. So I decided to build it myself.” With this aspiration, trailblazer Ferry Porsche set the guiding principles for Porsche now, and beyond – to be the brand for those who follow their dreams.

Now, we dream a new future for automotive retail with our new venture, Porsche Singapore Pte. Ltd. Our mission: to conceive new customer-centric experiences, integrating digital solutions and transforming brand experiences in Singapore from 2023 onwards.

Join us on this trailblazing endeavour and be part of an agile team in an enriching environment. Porsche Singapore Pte. Ltd. offers long-term career prospects within the larger Porsche ecosystem, opportunities for personal development, and affirms fair hiring and remuneration policies.

Customer Experience Specialist (Interaction Centre)
Porsche Singapore Pte. Ltd.

Porsche Singapore is offering a vacancy as Customer Experience Specialist within its Marketing team.

The Customer Experience Specialist is responsible for delivering a professional, prompt and best-in-class service experience to customers across various communication channels. This role aims to create excitement and build trust, ultimately achieving the overall targeted customer satisfaction.

• Handle customer interactions by processing and following up on customer requests and queries across different channels (including online chat, social media, inbound and outbound calls, and emails), ensuring satisfaction through proactive follow-ups.
• Investigate complex cases or complaints submitted by customers and provide resolutions to the cases/complaints, including working with various stakeholders and crafting replies.
• Log all queries and requests accordingly into the Porsche inhouse system and update the status and resolution on a timely basis.
• Ensure secure handling of IT systems and maintenance of customer records in the Customer Relationship Management database.
• Support data and reporting tasks, including report preparation, assistance in data cleaning, extraction, segmentation, and qualification. Additionally, identify and analyse market needs, and provide regular reports on customer insights, campaign performance, and case resolutions to internal stakeholders, ensuring business retention and growth.
• Support campaigns/events activities, which includes managing guest RSVPs, consolidating guest data, customer registration duty during events, and other duties as assigned.
• Perform all other adhoc duties and projects as assigned.

• At least 2 years of working experience preferably in a customer service role
• Excellent verbal, written and interpersonal communication skills and telephone etiquette
• Proficient in Microsoft Office applications
• Ability to perform rotating shift work including public holiday and weekend shifts

The role holder actively works with the global platform leads for Cloud, Connectivity and Workplace systems including, regional Infrastructure team members. Furthermore, he/she collaborates with Service Operations, which provides Workplace & end user support, and with Digital teams to deliver improvements to the Santen Workplace environment. He/She acts in line with and is comfortable with the following tasks and activities:

• Considers and advises solutions from a global perspective, works with an international mindset and incorporates diversity in people and culture into his/her practice
• Assess the business value Cloud and IT Infrastructure and solutions delivery and explains clearly how it benefits Santen in business language
• Performs assessments, reviews and creates plans for improving Santen Cloud and Workplace system solutions
• Creates designs and architecture based on best practice and in line with Santen Enterprise Architecture processes
• Drives external partners and collaborates with Santen internal team to generate requirement specifications in the Workplace systems domain
• Manages projects, end to end, to design, resource and implement new solutions
• Developing business cases or opportunity studies when needed, establishing project plans aligned with Santen business domains expectations
• Reports monthly to manager about KPIs, achievements, risks and challenges within area of responsibilities
• Adheres to GxP guidelines and follows Santen SDLC procedures/practices

IS Strategy and Project Portfolio

• Understand Santen’s business environment, business model and company strategy
• Is one of many drivers of the Cloud and Workplace road-map with Core Infrastructure leadership team
• Understands and builds expertize on Azure, Microsoft 365 and Amazon cloud platforms and supports IT teams to build the right solutions directly

Project Initiation and Execution

• Steers projects to implement new solutions including developing business cases or opportunity studies when needed, establishing project plans aligned with Santen business domains expectations
• Coach project members from project kick-off to closure, so that the project meets its objectives in terms of deliverables, costs, timelines and business value
• Consider the end-to-end approach based on users expectations to provide not only a technical solution but all the change management, communication training and support services needed
• Ensure there are continuous PDCA (Plan, Do, Check and Action) cycles to improve services and solution in place in relations with KPIs and SLAs in place or to be developed
• Ensures smooth transition of IT projects from project phase to operational phase thus supporting regional service operation

Team and domain management

• Execute the budget in respect of its objectives in terms of services to operate, solutions to deliver
• Apply the ITIL principles to the activity to leverage best-established practices and have a standard approach

Stakeholder Relationship and Vendor Management

• Maintain good working relationships with internal stakeholders
• Support his DIT peers / colleagues in charge of business applications to provide the right cloud solutions & advice or solutions allowing them to provide the right applications to business domains
• Manage the suppliers by defining clear guidelines and objectives, relying on KPIs and SLAs in coordination with the governance in place.
• Challenge organization and governance in place to propose and implement improvements

Our Client, a well-known telco operator is seeking a dedicated and highly motivated IT Operations Specialist to join the team.

Your responsibilities will be as follows:

• Monitor and Support: Continuously monitor the performance and availability of all IT systems, including servers, networks, and applications. Provide 1st level support and troubleshooting for any issues that arise.
• Incident Management: Respond to and resolve IT incidents promptly, following established procedures and escalation protocols. Document all incidents and resolutions in the incident management system.
• System Maintenance: Perform regular maintenance tasks, such as software updates, patch management, and system backups, to ensure the integrity and security of IT systems.
• IP Network SDWAN standard SR/CR: Perform pre-defined standard change for various SDWAN platform (Cisco Viptela, Velocloud, Rasnet, Silverpeak Fortinet etc)
• Operational Tasks: Execute daily operational tasks, such as system health checks, log reviews, and performance monitoring. Ensure all scheduled tasks are completed within defined SLAs.
• Communication: Maintain clear and effective communication with other IT teams, stakeholders, and end-users. Provide regular updates on the status of ongoing incidents and operational activities.
• Compliance and Security: Adhere to all company policies and regulatory requirements, ensuring IT operations are conducted securely and in compliance with relevant standards.

• Tertiary education (Bachelor’s degree / Polytechnic Diploma) in Computer Science, Information Technology or related field preferred.
• Minimum of 1 year working experience in IT Infrastructure Operation and/or Support (LAN/WAN/Systems/Cloud).
• Proficiency in operating systems (Windows, Linux), network protocols, VMware and IT infrastructure. Experience with monitoring tools and incident management systems.
• Proficiency in network SDWAN platforms. Experience with performing change request and troubleshooting.
• Strong critical thinking and problem-solving skills and a passion for information security.
• Fluent communicator in both written and spoken English; Good interpersonal skills.
• This position requires working on a rotating 24x7 shift schedule, including nights, weekends, and holidays.

• Completion bonus
• Shift allowance

CONTEXT

LVMH Fragrance and Cosmetic is a renowned global leader in the cosmetic industry, setting the standard for innovation, luxury, and excellence. Our extensive portfolio of brands, including names like Christian Dior, Guerlain and Givenchy, reflects our commitment to creating exceptional beauty and fragrance products. With a rich history of crafting iconic and trendsetting products, we continue to redefine the beauty industry, captivating consumers worldwide.

The LVMH Beauty Singapore distribution center is cornerstone of LVMH Beauty division distribution network in Asia. This world class distribution center serves as regional base for the most dynamic and celebrated Beauty Maisons from the LVMH group. 

The Singapore distribution center is at the heart of the fast moving and growing Beauty sector serving the whole Asia Pacific region through multiple distribution channels such as travel retail, local subsidiaries, local and cross border direct distribution and ecommerce.

Main objective of the position

In this role, the POSM Procurement Specialist will be part of a vibrant LVMH Fragrances & Cosmetics Singapore Logistics Team who is responsible for the success of the downstream supply chain. In this role, she/he will have the opportunity to be fully immersed in the on-the-ground operations critical to order fulfilment and be given the responsibility to tackle dynamic POSM procurement issues that would elevate critical and creative thinking.

Internally, the POSM Procurement Specialist works closely with HQ Purchasing & Procurement teams based in France, Supply Planners, Customer Service, Inventory and Logistics teams based in Singapore to consolidate information, coordinate, and align actions, challenge the different parties, and raise alerts whenever necessary. She/He reports to the Product Configuration Assistant Manager.

MAIN RESPONSIBILITIES

1. Be responsible for the sourcing, procurement, integration of the new articles in our system and stock management to ensure product availability

• Set up and update master data required for production in our ERP
• Follow the process of new product launch with HQ
• Launch and track orders according to agreed lead time with our Asians suppliers.
• Manage the relationship with the suppliers and negotiate with them to get products on time (advancement or postponement)
• Act as a liaison between HQ purchasing and procurement teams and suppliers to ensure worldwide consistency of orders

1. Guarantee an optimum level of service to the markets for Merchandising references

• Communicate needs projection to suppliers on a monthly basis
• Analyze reporting alerts and launch corrective actions
• Escalate accurate and timely information to Supply Planning regarding availability or risks
• Manage changes in requirements (in collaboration with the Business Demand Manager in Singapore to get feedback on market requirements)
• Raise alert to HQ or to Supply Planning team when it is necessary and provide detailed analysis of the situation and risks (out of stock risk or overstock risk)

1. Carry out continuous improvement actions

• Follow up on all activities monitoring tools (out of stock report, OTIF suppliers, etc…) and launch corrective actions
• Analyze monthly KPI (service level, inventory level, OTIF supplier, supplier contract, SOH value vs target, etc...) to ensure cost savings

Rapsodo is a Sports Technology company with offices in the USA, Singapore, Turkey & Japan. We develop sports analytics products that are data-driven, portable, and easy to use to empower athletes at all skill levels to analyze and improve their performance. From Major League Baseball star pitchers to Golf tour players, athletes use Rapsodo technology to up their game across the world. Trusted by coaches and players from youths to professionals, Rapsodo provides real-time insights for all-time performance.

We are innovative, focused, and rapidly growing. We are continuously looking for very driven team players who will stop at nothing to deliver state-of-the-art solutions as part of Team Rapsodo.

We are seeking an IT Specialist to be part of our global team responsible for managing policies and procedures.

Key Responsibilities:

• Monitoring and configuration of WAN & LAN connections and devices
• Monitoring firewall logs and maintaining backups
• Managing of Microsoft 365 accounts & licenses, specializing in Cloud environment
• Experience in mobile device management
• Responsible for all hardware & software assets, IT inventory and licenses
• Troubleshoot, install and deployment of workstations (desktops/laptops)
• Applying information security procedures and practices to IT infrastructure
• Providing Level 1 and 2 support to service desk operations
• Deploying and configuring existing and new business processes
• Implementing single sign on (SSO)
• Ensure appropriate security levels are maintained in the organization
  

Skills & Qualifications:

• Minimum 3-5 years of relevant working experience
• Creative, solution-oriented, open to innovations, constantly following technology
• Sound understanding of network and internet access such as WAN & LAN, TCP/IP, SSL, firewalls and VPNs
• Experience with MacOS/iPadOS/iOS devices and Linux OS devices such as Ubuntu is an added advantage
• Familiar with Microsoft 365 administration
• Experience in setup/configuration of antivirus & anti-spam applications
• Experience with backup process and tools
• Working knowledge of requirements of ISO 27001 & PDPA
• Familiar with business process management & corporate IT procedures
• Able to work independently as the sole point of support for a team of 80 employees

• Remuneration Package: Up to $10,000 + AWS + Variable Bonus
• Location: West, Walking Distance from MRT Station
• Business Travel: ~35% to Asia Regions

Are you a seasoned quality assurance professional with a passion for excellence and innovation? Our client, a reputable company in the consumer care manufacturing industry, is seeking a dynamic individual for this great opportunity.

Key Responsibilities

• Drive Compliance and Quality Standards: Influence and persuade senior site and sales heads to ensure adherence to top-tier quality systems, mitigating risks associated with non-compliance and subpar quality.
• Global Coordination: Collaborate closely with Group Quality to maintain a unified global approach to quality, providing consistent and comprehensive documentation across various regions.
• Customer Satisfaction: Enhance quality performance by monitoring key indicators on customer complaints, ensuring exceptional customer service while staying competitive in the market.
• Problem-Solving Expertise: Tackle complex challenges involving diverse and critical information, requiring keen recognition and resolution skills.
• Autonomous Decision-Making: Make independent business decisions that significantly impact different manufacturing sites and the overall business.
• Training and Coaching: Provide expert training and coaching to Sales and Site teams on quality and customer-related needs.

Requirements

• Educational Background: Degree in Chemistry.
• Extensive Experience: Minimum of 10 years of experience in Quality, preferably with a background in consumer care or chemical downstream manufacturing industries and experience overseeing Asian regions.
• Product and Market Insight: In-depth understanding of the company’s products and market trends.
• Regulatory Knowledge: Thorough knowledge of QA systems, GMPs, and regulatory requirements, including familiarity with guidelines such as ICH, FDA, EMA, and MHRA.

Interested candidates, please forward your CVs in MS Word format to [email protected].

Reg No. R1983718

Triton AI Pte Ltd

License No. 21C0661

Job Responsibilities:

• Lead and manage a team of quality control personnel, providing guidance, coaching, and support as needed.
• Develop and implement quality control processes, procedures and standards to ensure that products or service meet or exceed customer expectations.
• Monitor and analyze data related to quality control processes, identifying trends and making recommendations for improvement.
• Work with suppliers and vendors to ensure that raw materials and components meet established quality standards.
• Perform audits of quality control processes, identifying areas for improvement and making recommendations for corrective action.

Job Requirements:

• Major in any engineering field.
• Minimum 8 years of experience in manufacturing field, as well as minimum 4 years in supervisory role.
• Able to work under stress, dynamic and fast pace manufacturing environment.
• Candidates require strong teamwork mindset, posses effective organising and communication skill as needs to cohesively work with customers and internal teams.
• Experience in semiconductor capital equipment manufacturing will be added advantage.

Job description

Month End Financial Reporting duties

• Perform and review month-end Journals and ensure accuracy and completeness of general ledger for month end and year end closing
• Perform and review monthly financial and management report with related analysis and commentaries
• Analyse financial data to identify trends, variances and area of improvement
• Update monthly Balance sheet schedules and follow up on outstanding items
• Responsible for monthly forecast for both P&L and balance sheet
• Upload Financials into HFM consolidation system and generate monthly reporting packages
• Handle intercompany confirmation and reconciliation of disputes between intercompany
• Involve in annual budgeting preparation

Year End Statutory Audit and Tax Reporting

• Ensure compliance with accounting, tax, statutory and regulatory requirement
• Preparation and submission of Quarterly GST returns for review
• Attend to GST queries from Operations
• Participate in annual corporate tax filing - Prepare tax schedules to tax agent and address tax queries
• Prepare and submit audit schedules as required by auditors
• Follow up on audit queries

Others

• Participate in system upgrade implementation
• Submit government surveys
• Assist in year-end annual stocktake
• Participate in ad-hoc projects and other initiatives, as assigned by Supervisor

Job requirements

• Degree in Accounting, Finance, Business or equivalent field
• Good team player
• Able to work independently in a fast-paced environment
• Minimium 3 years of relevant experience

• Location: International Business Park (IBP)
• Business travel requirement: ~35% to Asia regions
• Salary: $8,000 - $10,000 commensurate with experience

Role Overview

As a key member of the Group Quality Leadership team, the Regional Quality Manager supports manufacturing and non-manufacturing sites on quality matters across the Asia Pacific region.

Job Responsibilities

• Influence and persuade senior site and sales heads to ensure compliance with required quality standards and mitigate risks from non-compliance.
• Coordinate with Group Quality for a unified global quality approach and consistent documentation.
• Stay updated on new customer quality requirements, identify gaps in current practices, and help sites close these gaps through planning and best practices.
• Communicate complex quality information in a user-friendly way.
• Monitor quality performance using indicators and data analysis to improve customer service and competitiveness.
• Identify and solve complex quality problems, provide advice in critical situations, and handle product recalls.
• Make significant business decisions independently that impact multiple sites and overall business performance.
• Provide training and coaching on quality and customer-related needs.
• Represent the company on quality committees and regional trade associations.
• Support sales with quality discussions and meet with main or potential customers in the region.

Knowledge, Skills, and Abilities

• Degree in Chemistry
• Minimum 10 years of experience in Quality.
• Preferably comes with consumer care background and proven experience overseeing the regions (Asia).
• In-depth understanding of the company’s products and market trends.
• Thorough knowledge of QA systems, GMPs, and regulatory requirements.
• Familiarity with guidelines such as ICH, FDA, EMA, MHRA.
• Ability to plan multiple activities with competing priorities.
• Commercial insight to evaluate processes for commercial benefits.
• High level of interpersonal skills.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Key Role

• Support the Team Lead in conducting compliance assurance testing on 1LOD/2LOD AML/CFT controls on a regular basis or as required.
• Adopt and adapt the Group’s testing methodologies in carrying out the reviews
• Independently design and develop review programs for effective execution
• Identify AML/CFT compliance related risks, escalate and provide suitable recommendation for findings detected
• Document and perform record-keeping for reviews conducted
• Prepare case summary reports and presentation deck for management reporting
• Support AML/CFT compliance activities and take part in assigned projects on an ad-hoc basis
• Be the main liaison for Compliance for all internal and external AML Compliance related audit engagements
• Stay abreast of regulatory developments and best practices within the region
• Prepare training materials and conduct trainings, if required

Other function(s)

• Assist the Team Lead in carrying out any assigned duty relating to compliance;

Carry out any other projects or work as and when directed by the Head Group Compliance, Singapore from time to time.   

• Perm
• 3 to 5 years of experience working in the insurance industry.
• Must be familair with insurance policies common in the shipping industry, like professional indemnity, Hull and Machinery, all risk, marine cargo, comprehensive general liability, products liability, public liability, directors and officer insurance and employers’ liability.

Job Description

Insurance Operations:

• Collaborate with the GGC to report on insurance cover arrangements, premiums, and recoveries.
• Liaise with brokers for documentation and coverage issues, assisting commercial hubs promptly.
• Follow up on hull claims with brokers in coordination with the fleet’s operation team.
• Coordinate with brokers and relevant offices for timely renewal of all corporate and business insurance policies globally (e.g., professional indemnity, workers compensation, liability, marine cargo, directors and officers, travel, business interruption, cyber security, property, auto liability).
• Prepare reports and presentations on claims records for insurance renewals.
• Instruct brokers to arrange and place appropriate insurance programs.
• Resolve insurance queries from departments and third parties.
• Explore additional insurance covers such as war risk, piracy, K&R, and loss of hire.
• Maintain records of all insurance covers, premiums, policies, and loss records.

Contract Insurance Reviews:

• Review and identify issues in policy wordings.
• Ensure contract terms are covered by existing insurance, propose amendments, and arrange additional insurance if needed.

Claims Handling:

• Ensure timely filing and notification of claims to brokers/underwriters.
• Maximize and expedite claim recoveries by working with brokers, loss adjusters, insurers, and internal stakeholders.

Business Partnering:

• Train key stakeholders to ensure timely submission of potential insurance claims.

Data Analysis and Loss Prevention:

• Identify loss trends and recommend corrective actions.
• Report monthly on claims trends and incident frequency to the GGC.
• Compile claim statistics and periodic reports to the GGC, including claims listings and loss records.
• Liaise with Average Adjustors for General Average declarations and assist with Particular Average claims for the owned fleet.

• Degree in Engineering / Business / Insurance from a recognized university. 
• 3 to 5 years of experience working in the insurance industry. 
• Familiarity with insurance policies common in the shipping industry, like professional indemnity, Hull and Machinery, all risk, marine cargo, comprehensive general liability, products liability, public liability, directors and officer insurance and employers’ liability. 
• Well versed with insurance terms and conditions, common endorsements/exclusions, typical costs of different insurance policies. 
• Good interpersonal and strong leadership skills. 
• Excellent written and verbal communication skills with the ability to inspire confidence at all levels within the business.

Triton AI Pte Ltd
Registration Number: R1980724
EA: 21C0661

• Perm
• Bonus
• Medical and Insurance Coverage

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Internal Code: A24060

What will you do?

• Design and implement comprehensive test plans, test cases, test data and test scripts to ensure the quality of software products.
• Collaborate with Product Owners and stakeholders to define test objectives, scope and entry/exit criteria for testing phases.
• Perform system testing (e.g., functional and performance testing).
• Develop and maintain automated test scripts and tools.
• Review and analyse test results, identify defects and anomalies and work closely with the stakeholders to resolve issues.
• Continuously improve the software testing process by identifying areas for improvement in testing practices and tools.

What are we looking for?

• Strong background in Computer Science, Computer Engineering, Information Systems Management, Information Technology or related disciplines.
• At least 3 years of experience in software quality assurance testing.
• Strong knowledge of software testing methodologies, tools and processes.
• Experience with test automation tools such as Selenium or similar.
• Experience in performance testing tools such as JMeter or similar.
• Experience with programming languages such as Java, Phyton, or similar.
• Experience in issue management and continuous integration tools such as Jenkins, JIRA, or similar.
• Familiarity with Agile development methodologies and experience working in Agile teams.
• Familiarity with cloud-based testing tools.
• Knowledge of security testing methodologies.
• Strong analytical and problem-solving skills.
• Excellent written and verbal communication skills and strong collaboration skills.
• Ability to work independently and as part of a multi-disciplinary team.

What do we offer in return?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Activate Interactive Pte Ltd (“Activate”) is a leading technology consultancy headquartered in Singapore with a presence in Malaysia and Indonesia. Our clients are empowered with quality, cost-effective, and impactful end-to-end application development, like mobile and web applications, and cloud technology that remove technology roadblocks and increase their business efficiency.

We believe in positively impacting the lives of people around us and the environment we live in through the use of technology. Hence, we are committed to providing a conducive environment for all employees to realise their full potential, who in turn have the opportunity to continuously drive innovation.

We are searching for our next team members to join our growing team.

If you love the idea of being part of a growing company with exciting prospects in mobile and web technologies that create positive impact on people’s lives, then we would love to hear from you.

Co-Development Business Unit is looking for Software Quality Engineer

Internal Code: A24079

What will you do?

We are seeking a Software Quality Engineer to be part of our central Quality Assurance team in the Group Planning & Operation, which is responsible to support the work of our colleagues at the various agencies thru establishing QA processes, best practices, implement tools and automated testing to ensure the consistent delivery of quality IT systems across agencies.

Your deep domain expertise in QA and testing will be most valuable to the team in building a strong foundation of QA for the delivery of quality ICT systems for agencies.

• Responsible for defining QA and Testing process/practices (e.g. Test Management, Defects Management, Code Quality), QA metrics, management tools and test automation strategy across agencies as well as curate relevant and suitable Testing Courses.
• Coach IT Business Analysts and end users from the government agencies on QA and testing process/practices and test management tools to the IT teams and end users in the government agencies.
• Be part of the team at selected projects at the government agencies
• Champion and drive product quality and QE practices in an agile/waterfall project delivery
• Collaborate with multiple internal and external stakeholders to ensure that the product is built right

What are we looking for?

• Degree in software engineering, computer engineering, electrical engineering or infocomm-related discipline.
• At least 5 years of experience in creating and implementing test strategy for systems in agile development environment.
• In-depth knowledge of a variety of test types, test levels, testing techniques and methodologies and test automation.
• A strong understanding of test-driven development (e.g. ATDD), continuous integration and continuous delivery both in principle and in practice.
• Hands-on test automation experience and experience in integrating test automation into the Continuous Integration chain as well as certification in Testing and Software Quality Assurance will be a bonus.
• Organised, methodical and meticulous in planning, management and execution.
• Team player who is self-motivated, independent, proactive, quality-conscious, customer-oriented and results-oriented.
• Excellent writing skills, good verbal communications skills and good presentation skills.
• Strong foundation in test methodologies, good analytical skills, attention to details and problem solving.

What do we offer?

• Fun working environment
• Employee Wellness Program

Does it sound like something you are interested in exploring further? Please be in touch with our team for an initial chat at [email protected]

Activate Interactive Singapore is an equal opportunity employer. Employment decisions will be based on merit, qualifications and abilities. Activate Interactive Pte Ltd does not discriminate in employment opportunities or practices on the basis of race, colour, religion, gender, sexuality, national origin, age, disability, marital status or any other characteristics protected by law.

Protecting your privacy and the security of your data are longstanding top priorities for Activate Interactive Pte Ltd.

Your personal data will be processed for the purposes of managing Activate Interactive Pte Ltd’s recruitment related activities, which include setting up and conducting interviews and tests for applicants, evaluating and assessing the results, and as is otherwise needed in the recruitment and hiring processes.

Please consult our Privacy Notice (https://www.activate.sg/privacy-policy) to know more about how we collect, use, and transfer the personal data of our candidates. Here you can find how you can request for access, correction and/or withdrawal of your Personal Data.

Responsibilities:

• Manage the Airworthiness Directives for Part 21 and Part 145 regulations.
• Maintains the Quality Management System for both Production and MRO.
• Updates Quality Manuals and Maintenance Organization Expositions and Product Quality Plan.
• Ensures internal audits conducted and executed timely.
• Perform qualification assessment to qualify and authorize Technician, Inspector and Signatory/ Certifying Staff
• Ensure trainings and qualification is managed in a timely manner as per schedule.
• Ensures Quality procedures are latest and executed in accordance to the quality system.
• Conducts trainings on quality subjects to staff to enhance understanding of subject as per training plan.
• Facilitates Regulatory and Custom Audits effectively.
• Ensure proper facilitation of customer visit for assessment and customer improvement plan.
• Performs production readiness reviews as per project schedule.
• Ensures FAI are reviewed and verified accurately.
• Conducts product audits timely as per internal audit plan.
• Participates actively in Analysis and Decision Committees and Material Review boards to ensure issue is facilitated in a timely manner.
• Ensures qualification of test equipment is performed effectively.
• Conducts accurate waiver management and access impacts.
• Support the internal operation APQP implementation.
• Support supplier PRR and FAI activity for piece part or SRU as and when necessary at supplier site.
• Supports PE team in assessing readiness of new repair capability
• Supports PE team in assessing readiness of new bench test.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Production Environment
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D, PART-21 Subpart G, Or AS9110C, PART-145

QUALIFICATIONS

• Diploma in Mechanical/Electronics Engineering.
• Minimum 4 years’ hands-on QC experience, preferably in a manufacturing/workshop environment.
• Proficient in interpreting mechanical/schematic drawings.
• Familiar with the usage of commonly-usedbQC testing/measuring instruments.
• Strong verbal and written English, and able to generate QC reports in good English.
• Organised, methodical, meticulous, pro-active.
• Able to follow through with colleagues and vendors in a firm manner to ensure quality requirements are upheld and faults rectified.
• Responsible, a team player, able to communicate and integrate well in an international environment.

KEY RESPONSIBILITIES

• Perform product inspections to ensure that they conform to all specifications and procedures.
• Perform Incoming inspections, In-Process inspections, and Final inspections prior to delivery.
• Prepare QC reports.
• Communicate internally and with vendors on product faults, and follow up to ensure rectification.
• Ensure ISO/QEHS compliance for QC matters.

RESUME MUST STATE

• Details of hands-on work experience, including industry type (e.g. in a manufacturing environment, etc)
• Current & expected salary
• Earliest commencement date
• Contact phone number

LOCATION / OPERATING HOURS

• East (company transport provided to/from Tampines MRT)
• Mondays – Fridays, 8.30am – 5.30pm

Billing Admin

Manage the media billing processes which involves,

• Co-coordinating with media planning teams on billing instructions
• Media plan actualization and reconciliation on monthly basis
• Update spots and remarks on Publicis’s proprietary billing platform based on actualized amount
• Generate proforma invoices for shared service team’s approval
• Resolving billing discrepancies with relevant stakeholders e.g. media vendors, media, finance and shared service teams
• Billing status monitoring and reporting
• Participate in finance WIP billing meetings to make sure Client's invoices get processed and meet billing timelines.

Other billing requirements include,

• Support requirements for onboarding of new suppliers
• Ensure 100% billing completion within three months of activity end date
• Resolve/respond to client billing queries

Media Buying (Offline and/or Online)

• The day-to-day media buying for the agency
• Deliver excellent master contract pricing through negotiation and relationships with media owners, wherever applicable
• Develop understanding of client business and role of online in delivering objectives ways of working from planning to getting approval and billing process
• Deliver added value opportunities across clients wherever possible
• Book all campaigns according to the brief (with confirmed media) and ensure financials are correct.
• Monitor campaign delivery and reconcile any under deliveries.
• Assist with auditing process across specific client base.
• Follow through the closed job for invoicing process (incl. (proof of ads, supplier invoices, TV reporting, signed schedule)
• Constantly monitor performance and delivery of ad server and vendor reporting. 
• Monitor and report on clients’ expenditure update by campaign by media, if needed
• Keep track of clients’ media master contract fulfilments.
• Prepare CI for all mediums and help Planners manage all material submission timelines.
• Maintain co-ownership of WIP report with finance team, ensure that jobs are progressively reconciled and closed

FULL-TIME VISUAL MERCHANDISING SPECIALIST NEEDED!

Purpose & Overall Relevance for the Organisation:

For the region Singapore we are looking for a candidate who contributes to meeting or exceeding VM standards by ensuring the efficient and effective execution of SEAPAC visual merchandising direction in assigned doors.

Key Responsibilities:

Communication

Provide information given by Regional VM manager to monobrand (franchise) channel through training and meetings.

Understand needs and give feedback to the Regional VM regarding stores’ request and demands.

Merchandising Display

Ensure door complies with SEAPAC standards and guidelines to provide a brand shopping experience to all consumers

Ensure all windows are presented to a high standards including mannequins dressing and positioning, lighting direction, cleanliness, steaming and price communication (if applicable)

In charge of creating clear Shop –In-Shop’s to emphasize category presentation

Ensure correct use and positioning of In-Store Communication Tools

Dress in-store mannequins and place props correctly

Apply and maintain Brand Retail and VM Standards

Monthly submission on VM Compliance tools including taking and uploading pictures into the system (when applicable)

Flawless execution on Marketing activities aligned with marketing department.

Equipment control

Returns and correctly stores unused equipment including fixtures, mannequins, props & graphic frames

Manage fixtures with care to avoid damages

Proper management of warehouse assets

Knowledge, Skills and Abilities

Good IT skills (Word, Outlook, Excel, PowerPoint)

Fluency in English

Good numeracy, literacy, verbal and written communication skills

Geographical mobility across the cluster

Overnight work required during campaign setup

Requisite Education and Experience / Minimum Qualifications

Post-secondary education or equivalent professional experience

2-4 years dedicated VM experience

As a Governance, Risk and Compliance Specialist:

Your scope of work includes:

• Writing internal cybersecurity policies and processes.

• Ascertain security compliance.

• Support IT / cyber security audits; and

• Tracking and reporting of cyber risks.

Key Responsibilities:

• Develop the culture of cyber security governance and risk management across the organization, and ensure proper accountability in the management, tracking and reporting of cyber risks.

• Provide subject matter advice to internal stakeholders on cyber security requirements that the Authority is required to comply with, including internal policies and standards, as well as policies and standards.

• Review and establish ICT policies and processes controls and conduct compliance checks.

• Support the CIO and CISO, and work with internal stakeholders to:

o Track and monitor cyber security initiatives to meet compliance requirements.

o Participate in consultation and conduct gap analysis against new requirements.

o Assess and seek waiver approvals for deviations and dispensations.

o Coordinate and facilitate IT / cyber security audits.

• Track remediation plans to address audit findings.

What we are looking for:

• Working experience in IT Governance, IT Audit, Cyber security or related field.

• Relevant certifications in IT governance, IT audit, cyber or data security (e.g. CISSP, CISM, CISA, CGEIT, etc.) preferred.

• Ability to work with cross-functional, multi-disciplined team to institute and monitor security policies and procedures.

• Knowledge of Instruction Manual 8 and CSA Cybersecurity Code of Practice preferred.

• Monthly Salary: Up to $3,700
• Contract Duration: 9 Months
• Shift: 12 Hours Day Shift
• Location: Jurong Island

Responsibilities:

• Conduct and analyze tests on finished products to support batch approval and rejection processes.
• Accurately record test analysis results following QA good documentation practices.
• Perform test analyses on non-routine samples, including retests, customer complaints, or rejections.
• Prepare chemical reagents used in the lab and maintain proper housekeeping (washing glassware, cleaning work areas, and equipment).
• Monitor and record inventory levels of chemicals and glassware, informing the QC Manager for replenishments as needed.
• Coordinate and send samples to external labs for additional testing (e.g., microbial analysis and heavy metals).

Requirements:

• Diploma/Degree in Chemistry with chemistry lab testing internship experience (Entry Level).
• Willingness to work a 12-hour day shift.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Job Objectives

• Ensure on-time parts availability
• Order processing, administration and management of material orders for assigned IMS customer

Job Responsibilities

• Order management and administration for all aspects of the material order handling process and facilitating the stock dispatch of material from resources globally.
• Understand customer requirements and transform into fulfilment actions.
• Purchasing of parts from Airbus partner companies, which include monitoring and escalation of deliveries.
• Initiating withdrawal process from production lines, external suppliers or Airbus' global warehouses.
• Develop alternative solutions and make decisions to ensure in-time material delivery to meet customer requirement.
• Launch and coordinate sourcing process and data loading activities for new part numbers.
• Ensure in-time delivery for all spare parts and related services to all Airbus customers’ worldwide using available technical and commercial data.
• Coordinate clarification of technical and commercial queries utilizing Airbus Technical Documentation and/or liaising with Airbus technical, engineering or commercial departments.
• Be the focal point for the customer for material order related actions.
• Manage order book and follow up proactively to ensure no or low backlog and delays.
• Inform relevant stakeholders proactively on order status, especially for delays or critical parts.
• Hand over relevant tasks and related information to the 24/7 backup organisation.

Secondary Responsibilities

• Provide high quality responses related to any customer or internal requests.
• Measure and utilise key performance indicators (KPIs) in order to manage material order activity and producing order activity reports.
• Assist, coordinate and prepare reports on operational topics and participate in customer meetings as required.
• Work in a team to fulfil overall targets and communicate any relevant information to other team members, especially planning officers to improve forecasting and avoid future critical situations.

Job Requirements

• Work location: Airline House
• Minimum 3 years working experience
• Degree in Business, Supply Chain, Logistics or Production and have relevant work
• Working knowledge of English, both orally and in writing
• Understanding aviation business specifically in the area of spares supply chain management
• Technical and process oriented background with the ability to understand and interpret technical documentation and drawings
• Ability to understand your customer to develop and propose creative solutions
• Flexible, able to work under pressure with tight deadlines and successfully deal with unexpected situations / issues.
• Working knowledge of MS Office applications (Excel, Power Point...) and SAP R/3.
• Ability to build successful relations across functions and with all stakeholders
• Strong ability to work in a team to achieve common targets
• Positive, pro-active, and enthusiastic communication and working
• Flexibility in terms of working times, which could include weekend or shift work if required to fulfil targets.

This role will be based at Airline House.

Responsibilities:

• Perform internal audits as per internal audit schedule in accordance to AS9100, and PART-21 Subpart G requirements OR AS9110C and P-145 requirements
• Manage the qualification and authorization of Technician, Inspector and Signatory (APU)/ Certifying Staff (ARU)
• Facilitate training management, by doing operator audits, manage operator certifications, stamp register control, product authorization matrix, and follow up of re-certification
• Support external audits, (Civil Aviation Authorities, customers and Certification bodies)
• Participate and contribute in Production Readiness Reviews & Participate in FAI reviews and verify FAI reports
• Perform Product audits in accordance to applicable Definition Files and Manufacturing Inspection Files
• Facilitate and participate in Analysis and Decision committee / Material Review board, related to product non conformity.

Requirements:

• Degree/ Diploma in Quality, Quality Management or Mechanical Engineering or Electrical Engineering or Electronic Engineering or Equivalent
• Experienced in Avionics Production Environment
• Experienced in Quality Auditing
• Experienced in Procedural and Process developments
• Knowledge in: AS9100D, PART-21 Subpart G, Or AS9110C, PART-145

About the job
The Loyalty Specialist will be part of the Marketing team and responsible of the IKEA Family and smales loyalty programmes in Singapore.

Your assignment

Contribute to the development of Loyalty Communications

• Conceptualise and create content for IKEA Family and smales members to keep them engaged as an active member
• Responsible for conceptualising aligned loyalty communications content that supports external comms campaign or collection launches, loyalty campaigns for points/voucher redemptions, IKEA food and product offers for members, smales newsletters, etc., while keeping to IKEA brand values and, visual and copy identity guidelines.  
• Responsible for and takes ownership of IKEA Family and other loyalty driven country events and communications to members that drives acquisition, engagement and retention.
• Work closely within and across departments to plan loyalty communications calendar and ensure high level of execution.

Contribute to the development of Loyalty Programme and other admin tasks

• Work on tasks and projects as assigned that will contribute to the development of IKEA retail operations (i.e. global, regional, country or local initiatives).
• Work closely with other functions, regional loyalty team and the stores on member related issues.
• Contribute to the accuracy of the loyalty marketing budget, expense admin and monthly reconciliation with finance, liability reports, etc.
• Responsible for securing partnerships with other brands for the IKEA FAMILY loyalty programme that benefits our members.
• Collaborate with analytics agency, BI teams and Country Marketing Managers for data exchange, enhancement of reporting dashboard, test, monitor result and provide feedback for different analytics models to increase the engagement and purchase propensity.
• Monitor, update and secure functionality of the CRM system upgrade, security-gap bridging, stable integration with various internal and external systems/platforms.
• Database preparation: For CRM365 - prepare adhoc marketing lists in ClickDimensions or extract out for DM and SMS.
• In day to day work, ensure full compliance with Personal Data Protection Act regulations and Ikano Retail policies with respect to collection, handling and storage of members’ data.
• Be the go-to loyalty buddy for CCC and CR co-workers in resolving special customer enquiries and closing any knowledge gap in the system and processes.