Role Overview:

As a Sales and Marketing Executive, reporting to and supporting the Senior Account Manager (Sales), you will play a pivotal role in expanding and maintaining a portfolio of clients by delivering top-tier security assurance services. Your responsibilities will include generating and following up on leads, supporting tender responses, client servicing, and contributing to marketing strategies to boost the company’s visibility and growth in cybersecurity solutions.

Key Responsibilities:

Lead Generation and Follow-up

• Actively generate new leads through networking, research, and industry events to expand the client portfolio.
• Follow up on inbound leads, schedule initial consultations, and provide potential clients with information about security assurance services.
• Track all leads in the CRM (Dynamics 365) and manage the lead nurturing process to ensure timely follow-ups and efficient progression through the sales cycle.

Sales Support and Deal Closing

• Participate in client meetings, presentations, and negotiations to clearly articulate the value of security assurance services, focusing on risk reduction, compliance, and enhanced security.
• Collaborate with the Senior Account Manager to drive deals to closure by handling objections, addressing client concerns, and aligning pricing strategies for mutual benefit.
• Work closely with technical presales and project management teams to ensure service deliverables meet client needs and expectations.
• Contribute to achieving sales targets by maintaining a full pipeline, supporting client relationship-building activities, and closing deals effectively.

Tender Follow-up and Coordination

• Assist in responding to tenders by collaborating with the technical team to gather necessary documentation, address technical questions, and ensure timely submission of proposals.
• Monitor tender progress, provide updates to the Senior Account Manager, and coordinate with internal teams to address follow-up questions or clarifications.

Client Servicing

• Provide proactive client servicing by addressing questions, maintaining ongoing communication, and coordinating regular check-ins to ensure satisfaction and identify new opportunities for growth.
• Support the Senior Account Manager in preparing for account reviews and ensure that client needs are consistently met.
• Respond to client inquiries and requests promptly and ensure timely resolution of any service-related issues in coordination with the relevant teams.

Marketing Collaboration and Support

• Work closely with the marketing team to develop and support campaigns that promote security assurance services, including digital marketing initiatives, email campaigns, and social media outreach.
• Analyse industry trends and competitive data to help refine marketing strategies and better align with client needs.

CRM and Data Management

• Update and maintain CRM records for all leads, interactions, and client data to ensure accurate sales tracking and reporting.
• Generate CRM reports to assist in forecasting, tracking pipeline health, and identifying opportunities for resource allocation.

Reporting and Forecasting

• Assist in the preparation of sales forecasts, providing data-driven insights to the Senior Account Manager for strategic planning.
• Contribute to pipeline and revenue projections by analysing CRM data and sales performance metrics.

Benefits

1. Competitive Compensation: Enjoy a salary of up to $2,800, along with variable bonuses that reward your hard work.
2. Flexible Scheduling: Experience a balanced work-life with alternating weeks of 5 or 6 working days, including generous time off for public holidays.
3. Comprehensive Training: Whether you're seasoned or new to the industry, we provide all the training you need to succeed and excel.
4. Dynamic Work Environment: Work in vibrant locations such as Tiong Bahru, ION Orchard, and East Coast, surrounded by a supportive team.
5. Career Growth Opportunities: Join a team where your initiative and passion are recognized, paving the way for advancement in your career.

Job Description

Join us as a Service & Bar Associate / Lead and be the friendly face that greets our customers! In this role, you'll provide exceptional service while crafting delicious coffee-based beverages and light meals. If you have a warm personality and a passion for customer satisfaction, we want you on our team!

Roles & Responsibilities

• Greet and engage with customers, creating a welcoming atmosphere.
• Deliver high-quality customer service in line with our service standards.
• Prepare beverages and food according to our unique recipes and procedures.
• Serve food and drinks efficiently, ensuring an enjoyable dining experience.
• Possess in-depth knowledge of the menu to recommend items.
• Follow standard operating procedures for food and beverage preparation.
• Perform cashier duties and manage financial transactions accurately.
• Set up workstations before shifts and maintain cleanliness in all areas.
• Monitor stock levels to ensure smooth daily operations while minimizing waste.
• Undertake any other duties as assigned by management.

Requirements

• Minimum 1 year of service experience preferred; however, training is provided for enthusiastic candidates.
• Strong work ethic, initiative, and a willingness to learn.
• Cheerful demeanor and excellent communication skills.
• Fluent in English; proficiency in additional languages is a plus.
• Ability to work both independently and collaboratively in a team.
• Flexibility to work shifts, including weekends and public holidays.

Additional Information

• Salary: Up to $2,800 basic + variable bonuses.
• Working schedule: 5 or 6 days alternating work week, including weekends and public holidays, with time off in lieu.
• Shift duration: 8 to 10 hours based on roster (Earliest shift starts at 7 am; last shift finishes by 7:30 pm).
• Work locations: Tiong Bahru, Cluny Court, Telok Ayer, Neil Road, ION Orchard, and East Coast.j

Job responsibilities:

• Manage pipelines via channels such as sourcing, screening and referrals for multiple, complex searches to find and engage key technical talents of all levels.
• Collaborate closely with the Recruiting team & hiring managers throughout the recruitment lifecycle.
• Develop a holistic business understanding and manage stakeholder relationships.
• Conduct complex data analysis and share market intelligence to business leaders .
• Prequalify potential candidates to determine their qualifications.
• Own interview scheduling process and communicate logistics to both candidates and hiring teams.
• Manage candidate communication throughout the recruitment process and providing feedback.

Requirements:

• Bachelor Degree in Business Administration, Human Resource Management or similar discipline.
• Possesses at least 1 year of working experience performing talent sourcing in a high-volume environment (via search firm or in-house recruiting environment).
• Proven experience with research/sourcing tools (ie. Boolean, LinkedIn and other alternative sourcing techniques) to identify & engage passive candidates within the internet industry talent space.
• Excellent interpersonal skills with the ability to build rapport with stakeholders and communicate effectively across all levels of the organization.
• Ability to contribute in a fast-paced, dynamic work environment and prioritize multiple functions and tasks.

Interested applicants please submit your resume to [email protected] or click Apply Now button.

We regret to inform that only successful applicants will be contacted. Thank you.

Claudia Kueh Kee Jinq (R1880247)
Manpower Staffing Services (S) Pte Ltd
EA License No: 02C3423

Wärtsilä is a world leader in marine technology and leading the industry's transformation towards a decarbonised and sustainable future. With the world’s widest portfolio and service network, we – Wärtsilians - deliver efficient, safe and sustainable integrated products and solutions to enhance the business of our customers. The opportunities presented through digitalisation and new technologies are offering a new era of shipping. Did you know that shipping is the world’s most efficient mode of transportation and that approximately 90% of world trade is carried by sea?

We want to change the course towards an interconnected and cleaner maritime future and are constantly on the lookout for future-oriented talent to join our team and to work towards enabling sustainable societies through innovation in technology and services - together. Are you ready to jump onboard?

We are looking for experienced In-Situ Specialists for QuantiServ Singapore. QuantiServ offers specialised, fast and reliable support, maintenance and repair services for customers operating equipment by multiple brands, both in the marine and energy sectors. This position is a permanent opportunity, and its location is Singapore. You will be expected to have some experience of the following:

· Execution of in-situ machining assignments on board ships and in power plants and industrial plants world-wide.

· Composing of technical reports and taking of measurement records and to update progress regularly to stakeholders.

· Prepared to travel extensively and to be mindful of safety awareness while working on-site and in the workshop.

· To be responsible for the highest possible customer satisfaction and to deliver high quality, accurate work while adhering to tight schedules.

· To create and maintain a high-performance team and focusing on continuous improvement.

· Knowing in-situ machining of crankpins or in-situ line boring of main bearing pockets or metal stitching or engine alignment will be an added advantage.

· Any other tasks as and when assigned by the Line Manager or Management.

To be successful in this role, we expect you to have:

· The knowledge and experience to be able to go for new job inspection and to be able to plan time and materials/tools/machines for the job to be done.

· The willingness to travel overseas as and when required for jobs, often with very short notice.

· The ability to interpret technical drawings and other technical documents to determine appropriate repair solutions.

· Maintain a clean and organized work area daily and conduct machine / tool preventive maintenance as and when required.

· To ensure the team and yourself adopt safe working processes and safe working approach at all times.

· To continue to look for improvement to our methods and tools.

· To learn and train in new services not known to you, by training under more senior colleagues

At Wärtsilä we value, respect and embrace all our differences, and are committed to diversity, inclusion and equal employment opportunities; everyone can be their true self and succeed based on their job-relevant merits and abilities.

This is Wärtsilä

Wärtsilä is a global leader in innovative technologies and lifecycle solutions for the marine and energy markets. Our team of 17,000 professionals, in more than 200 locations in 68 countries, shape the decarbonisation transformation of our industries across the globe. Read more on www.wartsila.com.

Contact & next steps

Does this sound like the job for you? If yes, we hope to hear from you before the application deadline by submitting your application through our careers portal. Are you still wondering if you should apply and would like to get something clarified? Please reach out to David Samuel, Talent Acquisition Partner ([email protected]) with any questions related to this position.

Salary: up to $2800

Duration: 6 months contract

Working Days & Hours: Mon-Fri Office Hours

Location: Changi north (islandwide transport)

Job Description:

• • Develop and foster strong relationship with key account.
• • Serve as the key liaison person between client and internal departments on request and issue resolution.
• • Take ownership of key account’s new program implementation. Engage in initiative and project discussion. Lead and monitor implementation progress.
• • Manage, monitor and control stockholding. Prepare stockholding and indent reports for monthly reviews.
• • Support monthly KPI metrics and perform root cause analysis to improve metrics & performance, timely submission of internal and external reporting, as well as, present operational KPI.
• • Manage Replenishment and inbound Inventory in line with the forecast or indent, commercial and stock holding requirements.
• • Review materials forecast and execute Supply Plan, analyses Key Planning Parameters to achieve a balance between Inventory and Forecast.
• • Analyse Forecast Variance and identify strategies to improve the Forecasting process to minimize the variance.
• • Analyse the variance of demand and supply, pro-actively monitor the fulfillment gaps, drive investigation of root cause and recovery plan
• • Establish appropriate safety stock level meeting required service levels.
• • Drives continuous improvement initiatives to meet inventory goals
• • Reviews slow moving items, block inventories according to Excess and Obsolescence Policy.
• • Effectively use ERP system to manage high number of material SKUs.
• • Review work processes and initiate process improvement plans.

Job Requirements: Min Diploma / Degree in Supply Chain / Logistics / Business or similar

Interested candidates, please submit your resume to: [email protected]

Ally Audrey Lok Xin Woon

Recruit Express Pte Ltd (Healthcare & Lifescience)

Company EA Licence number : 99C4599

Personnel EA License: R21102307

[email protected]

• Analyse process workflows and apply process improvement techniques
• Gather business requirements from process owners and map work processes for various functions/departments
• Conduct process assessments to identify suitable use cases for RPA or automation using technology or available tools
• Create process documentation i.e. scorecard, process definition, solution design and user document
• Design, test and implement solutions as per the delivery lifecycle
• Troubleshoot reported errors, identify root cause and provide timely resolution
• Identify best practices and continuous improvement in RPA solutions
• Conduct RPA, automation related training

Joy Yeow Zhi Qian

(CEI Registration No:R2096261)

Recruit Express Pte Ltd (EA Licence No: 99C4599)

About this role:

Wells Fargo is seeking a Business Relationship Support Specialist (Bangaldesh coverage) to join our growing Singapore office.

In this role, you will:

• Responsible for providing customer service to a portfolio of bank customers, sharing leadership role with relationship managers.
• Primary servicing responsibility for Bangladesh customers but will cover other geographies subject to business requirement.
• Independently, proactively and effectively manage customer issues, monitors overdrafts, confirms additional source of funds and partners with office management in decision making process.
• Handle complex customer issues which include escalation and resolution.
• Evaluate profitability and risk of designated portfolio.; Monitor accounts, portfolios and loan bookings to assure compliance with regulatory and company requirements.
• Communicates regulatory and company requirements, tracks compliance and reports/ escalates identified issues for resolution.
• Assist with customer onboarding, due diligence and other associated risk management matters where required.
• Act as the customers’ main point of contact for operational questions.
• Manages "owning the customer experience" approach and effectively executes on all standard protocols regarding interactions with customers.
• Collaborate and consult with peers, colleagues, and managers to resolve issues and achieve goals.
• Conducts customer courtesy calls, by phone, promote relationship building and a positive customer experience during customer interactions and identify cross-sell opportunities.
• Provide the same standard of customer care to our internal team members, who may in turn be servicing Wells Fargo’s financial institution customers in various countries across the globe.

Required Qualifications:

• 2+ years of experience in Business Relationship Support, or equivalent demonstrated through one or a combination of the following: work experience, training, military experience, education
• Knowledge of Bangladesh (Bengali) language is required due to engagement with clients based in Bangladesh.
• Customer service experience in a bank providing international payments services to financial institution clients.
• Knowledge of Bangladesh market and financial institutions clients are essential.
• Excellent English verbal and written communication skills.

Job Expectations:

• Work collaboratively in a small team with a receptive attitude that allows him/ her to take on additional tasks that ensure the smooth running of a small office.
• Build key relationships with both internal partners and external clients.
• Strong time management and prioritization, skills and ability to manage multiple assignments concurrently.
• Exhibit strong attention to detail and organization.
• Proficiency in MS Office applications (Word, Excel & PowerPoint).

We Value Diversity

At Wells Fargo, we believe in diversity, equity and inclusion in the workplace; accordingly, we welcome applications for employment from all qualified candidates, regardless of race, color, gender, national origin, religion, age, sexual orientation, gender identity, gender expression, genetic information, individuals with disabilities, pregnancy, marital status, status as a protected veteran or any other status protected by applicable law.

Employees support our focus on building strong customer relationships balanced with a strong risk mitigating and compliance-driven culture which firmly establishes those disciplines as critical to the success of our customers and company. They are accountable for execution of all applicable risk programs (Credit, Market, Financial Crimes, Operational, Regulatory Compliance), which includes effectively following and adhering to applicable Wells Fargo policies and procedures, appropriately fulfilling risk and compliance obligations, timely and effective escalation and remediation of issues, and making sound risk decisions. There is emphasis on proactive monitoring, governance, risk identification and escalation, as well as making sound risk decisions commensurate with the business unit’s risk appetite and all risk and compliance program requirements.

ABOUT THE NATIONAL INSTITUTE OF EDUCATION (NIE)

The National Institute of Education (NIE), Singapore, is Singapore’s national teacher education institute, and we are proud to be an integral part of the nation’s education service. We play a key role in the preparation of teachers and in the provision of teacher professional and school leadership development programmes. We are committed to our vision of being An Institute of Distinction: Leading the Future of Education, and our mission to Inspire Learning, Transform Teaching and Advance Research. Read more about NIE here.

The National Institute of Education (NIE) invites applications for a Senior Technical Specialist in Information Technology (IT) in the Learning Sciences & Assessment (LSA) Department. This role will provide you with the experience and opportunity to work in a dynamic department with faculty members, staff and students of NIE/NTU.

Job Description

We seek a highly organized and proactive Senior Technical Specialist in IT. The successful candidate will play a crucial role in leading and managing IT operations of the LSA department along with other Technical Specialist in the department and in collaboration with ACIS, NIE’s main IT department.

Key Responsibilities

• IT laboratories management: Lead and perform maintenance and upgrading (when necessary) of department’s IT assets (approximately 100 computers and 10 commercial applications).
• IT budgeting and purchases: Propose and monitor department’s IT-related budget.
• IT laboratories support: Provide classroom support to instructors in use of IT assets and educational technology applications.
• Emerging technologies support: Provide support for emerging technologies such as artificial intelligence for education.
• Curriculum support: Support course coordinators in e-learning contents management including AI/machine learning-related course materials.
• System administration: Manage and maintain department’s virtual servers in collaboration with ACIS, NIE’s main IT office.
• Web applications: Manage and maintain department’s web applications in collaboration with ACIS, NIE’s main IT department.
• Student research administration: Manage and archive department’s students research data.

Requirements

• A University degree in Information Technology or related field.
• Minimum of 2 years IT operations or development experience.
• Knowledge or experience in AI/machine learning and programming (Javascript, Python, etc.) strongly preferred.
• Ability to work independently and proactively.
• Ability to maintain confidentiality.
• This role requires overtime support for evening classes. We are seeking a candidate who is flexible and can adapt to varying schedules as needed.

Application

We regret that only shortlisted candidates will be notified.

Other Information

NIE staff can take chartered buses at their own expense from or near their homes to the NIE campus. This is subject to availability of seats.

At Citi, we get to connect millions of people across hundreds of cities and countries every day. And we've been doing it for more than 200 years. We do this through our unparalleled global network. We provide a broad range of financial services and products to our clients – whether they be consumers, corporations, governments or institutions – to help them meet their biggest opportunities and face the world's toughest challenges.

Shape your Career with Citi

Citi’s Wealth brings together the full power of Citi to serve the entire continuum of wealth clients, from affluent to ultra-high net worth to family offices. The strategies we create help our clients maintain liquidity while maximizing yields, transact in foreign currency and across borders, and manage fluctuating expenses or cash flow. We are uniquely suited to helping our clients meet their banking needs across regions through our global network.

We’re currently looking for a high caliber professional to join our team as Officer, Operation Senior Specialist, Corporate Actions Team - Hybrid (Internal Job Title: Securities & Derivatives Analyst 2 – C10) based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. For instance:

• Citi provides programs and services for your physical and mental well-being including access to telehealth options, health advocates, confidential counseling and more. Coverage varies by country.
• We believe all parents deserve time to adjust to parenthood and bond with the newest members of their families. That’s why in early 2020 we began rolling out our expanded Paid Parental Leave Policy to include Citi employees around the world.
• We empower our employees to manage their financial well-being and help them plan for the future.
• Citi provides access to an array of learning and development resources to help broaden and deepen your skills and knowledge as your career progresses.
• We have a variety of programs that help employees balance their work and life, including generous paid time off packages.
• We offer our employees resources and tools to volunteer in the communities in which they live and work. In 2019, Citi employee volunteers contributed more than 1 million volunteer hours around the world.

In this role, you’re expected to:

• Provide back office functions support for Investment products for Corporate Action events (such as Proxy meetings/Stock splits and mergers) and dividend payments
• Participate and contribute to the projects and process enhancements initiatives handled by the team with specific project/learning outcomes
• Timely handling of transactions, meeting and exceeding the Service expectation with internal clients
• Review/Propose/Initiate process automation or system / process projects
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations
• Adhering to applicable Policies, applying sound ethical judgment regarding personal behavior, conduct and business practices.
• Escalating, managing and reporting control issues with transparency.

As a successful candidate, you’d ideally have the following skills and exposure:

• Having 2-4 years of work experience in operations processing Wealth / Investment products
• Knowledge and experience of Trade settlements, Corporate actions for Equities and Equity Options
• Responsible, organized and able to multitask under pressure
• Good team player
• Expert level proficiency in Windows, MS Project, and MS Office Suite
• Demonstrated project management skills
• Ability to work under pressure and manage to tight deadlines
• Ability to work in a fast-paced environment
• Consistently demonstrates clear and concise written and verbal communication skills
• Meticulous eye for details, ability to execute tasks with accuracy, good problem solving skills
• Bachelor’s degree/University degree or equivalent experience
• Exposure to Consumer banking
• Gain an in depth knowledge on the securities products offered (Equities and Bonds)
• Appreciate in depth process flow of the back end Operations function

Working at Citi is far more than just a job. A career with us means joining a family of more than 230,000 dedicated people from around the globe. At Citi, you’ll have the opportunity to grow your career, give back to your community and make a real impact.

Take the next step in your career, apply for this role at Citi today

https://jobs.citi.com/dei

(JCST)

Executive Joint Committee on Specialist Training

• Location: Balestier
• Working days: 5 days (Mon - Fri)
• Working time: 830am-6pm (Mon-Thurs) ; 830am - 530pm (Fri)
• Salary: S$ 3,300 - 3,600

Overview:

The Joint Committee on Specialist Training (JCST) is appointed by the Specialist Accreditation Board to oversee the accreditation of training departments and institutions in Singapore. The JCST is responsible for establishing and upholding the professional standards and quality of specialist training in Singapore including the evaluation of trainees' training and exit examinations.

Job Responsible:

• To provide secretarial support to the Specialist Training Committees/Residency Advisory Committee in monitoring and maintaining the training standards and deliverables

Requirement:

• Basic Degree in any discipline from a recognized University.
• Experience in providing administrative support and financial experience would be an advantage (but not essential).
• Good office skills in MS Office with experience in MS Word, Excel, PowerPoint applications.
• Must be able to perform in an environment dictated by deadlines.
• Immediate availability is preferred
• Able to work beyond office hours and on weekends/Public Holidays for meetings and events. (Time off given)

Apply now for Interview arrangement

Daniel Wong | Senior Consultant | Reg No: R2095781

The Supreme HR Advisory Pte Ltd | EA No: 14C7279

The role of the Quality Assurance Manager is to provide and maintain quality control system to ensure compliance with industry standards and regulations.

Primary Duties:

Reporting to the President, you will have the following key responsibilities:

• Develop, implement, and maintain quality management systems (QMS) to ensure compliance with industry standards and regulations.
• Oversee quality control processes, including inspection, testing, and monitoring of products/services.
• Identify opportunities for continuous improvement in processes and systems, utilizing methodologies such as Six Sigma or Lean.
• Ensure compliance with relevant regulatory requirements and industry standards, conducting internal audits and inspections.
• Work closely with customers to address quality concerns and resolve issues, ensuring high levels of customer satisfaction.
• Maintain accurate records of quality metrics, audits, and reports; prepare and present findings to senior management.
• Manage non-conformance reports (NCRs) and facilitate root cause analysis to prevent recurrence.
• Collaborate with suppliers to ensure materials and components meet quality specifications.
• Analyze data to identify trends and potential quality issues, developing strategies to mitigate risks.
• Collaborate with other departments (e.g., production, engineering, supply chain) to integrate quality standards into all processes.

Key Attributes and Skills:

• Strong focus on detail and a commitment to maintaining high-quality standards.
• Ability to interpret and apply quality standards and regulations.
• Excellent written and verbal communication skills; ability to interact with all levels of the organization
• Honesty and Integrity with good communication skills
• Take Ownership and solution orientation with Team Spirit

Responsibilities:

• Develop and execute manual and automated test plans for new features, bug fixes, and releases.
• Design, implement, and maintain automation frameworks and tools to enhance test coverage, minimizing the need for repetitive manual testing.
• Identify defects and collaborate with developers to ensure timely resolution.
• Estimate, prioritize, plan, and coordinate testing activities with a focus on automation.
• Own the QA process, managing and executing comprehensive test cases and scripts.
• Research and adopt new tools, methodologies, and best practices to improve testing efficiency.
• Collaborate with software engineers and architects to develop end-to-end automated integration, verification, and continuous testing pipelines.
• Review and optimize test reports, quality metrics, and documentation.
• Collaborate on deployment and monitoring of software releases, ensuring smooth product rollouts.

Job Requirement:

• Bachelor's degree in IT, Computer Science, or equivalent experience.
• 7+ years in automation testing, with 2+ years in mobile automation and 2 years play as a team lead.
• Strong hands-on experience with Selenium, Appium.
• Knowledge of tools like Jira, Confluence, GitLab and GitHub Actions for CI/CD and continuous testing.
• Expertise in black-box, white-box, and exploratory testing methodologies.
• Strong understanding of the Software Development Lifecycle (SDLC) and Agile methodologies.

We regret that only shortlisted candidates will be notified

Noga Lim Wei Loong

Registration Number: R1329872

EA License Number: 10C3804

People Profilers Pte Ltd, 20 Cecil St, #08-09, PLUS Building, Singapore 049705

http://www.peopleprofilers.com

Responsibilites:

• To plan, develop and implement the organizational strategy and framework for patients’ relations and positive experience in the patients' journey of care
• To oversee and be responsible for the communications and patients’ relations matters of through befriending and building of a strong rapport with the patients and their family.
• To collaborate with HODs and line staff to operationalize the patients experience strategy.
• To provide expertise and resources in educating the Head of Departments and line staff in the philosophy and techniques of patients experience improvement.
• To set benchmarks/targets for evaluating the effectiveness of the patients’ relations services and programmes for the purpose of continuous improvement.

Principal Responsibilities

1) Patients Relations Engagements

• To establish contact with patients and their family (next-of-kin or spokesperson or designated caregiver) at the point of referral (hospital tour) or upon admission to the wards.
• To be the point person of the hospital for the patients and their family.
• To implement workflow to ensure a positive experience at every touch point with patients and their family.
• To identify caregivers stress and discern sensitive issues and offer counsel/suggestions to solve the problem or to handle the situation.
• In any crisis situation to advise and support the Head of Department and the staff on the appropriate approach and action to be taken to diffuse anger and tension, at the same time relate to the patient and his/her family to offer empathy and counselling, where necessary, to calm the situation. Offer practical solutions and support to the patient and the family where caregiver stress has been identified.
• Identify and assist/support staff andHead of Departments who are struggling with patients’ relations and communication issues.
• To supervise, train and mentor the team of Ward Ambassadors who are part of the Patients Relations Team.
• To review and assist in handling feedback and complaints received through the Patients Feedback Form with appropriate (verbal/written) responses.

2) Patients Experience Programmes

• To work with Corporate Communications, Pastoral Care Services and Nursing in organizing patients’ engagement events.
• To develop programmes and events to promote patients’ engagement and improve patients experience.

3) Family/Caregivers Engagement

• To proactively identify caregivers stress and engage caregivers in conversations for the purpose of offering empathy and support, solutions and resources that will enable them to cope better.
• To collaborate with external agencies like Caregivers Alliance in supporting the caregivers and post discharge follow up.
• To participate in ward processes relevant to patients’ relations and experience.

Secondary Responsibilities

• To provide training in dementia care to staff as well as to caregivers.
• To carry out duties and responsibilities that may be assigned from time to time.

Job Requirements

• min. Diploma/Degree in Public relations, Communications and Counselling related field of study
• Prior 3-4 years of relevant working experience in hospitality or healthcare public relations or caregiver support and counselling.
• Minimum 4-5 years relevant experience in a managerial role.
• Prior patient relations work experience from Healthcare/Social Service industry
• Has excellent interpersonal and communication skills.

Interested applicants, please email your updated CV to [email protected] or WA 97527630 for more information.

We regret to inform that only shortlisted candidates will be contacted.

EA Personnel No: R23116144

EA Personnel Name: Lim Ruo Yi, Rachel

Company Registration Number: Recruit Express Pte Ltd (99C4599)

Mon to Fri 8.30am - 5.30pm

Job Summary

Responsible for management of Asia Quality System, Policies, Programs and Initiatives. Part of the Global Quality Team to maintain global quality system and drive global initiative.

Role and Responsibilities

Quality Systems

1. Supports overall maintenance of quality systems

2. Monitor and reports on the quality performance for Asia Operations such as product quality performance, supplier performance and gaps for continuous improvement to the management team

3. Maintains the Master control and ISO document control system

4. Maintains customer related documents such as Quality Agreement, PPAP

5. Part of the Global Quality Team, to design and implementation of global policies and systems

Quality Policies

6. Ensures effective implementation of all company quality policies

7. Implements ISO and other recognized standards

8. Implements and monitors statistical techniques such as R&R’s to identify opportunities for improvement.

9. Sets, communicates, and implements quality objectives in line with business goals

10. Manage supplier and customer programs (CCAR, ICAR and SCARs) to ensure that complaints are handled effectively and timely.

11. Support and work with different stakeholders on reporting, monitoring and resolution on customer complaints.

12. Support and work with Supply Chain and Operation on supplier quality issues.

Auditing

13. Leads ISO quality standards implementation as Management Representative.

14. Conducts and leads quality audits to specific quality standards.

15. Leads customer related audits

16. Conducts supplier audits

17. Conducts internal audit investigations for product quality and process issues

18. Responsible for ensuring timely resolution to audit findings

Training

19. Provides training for all employees on basic quality and statistical concepts

20. Provides training to appropriate personnel for updates and changes to quality policy

21. Attends relevant external training sessions/courses and shares learning internally

Job Requirements:

• Degree or equivalent experience in a field of study such as chemistry, business, accounting, engineering, etc.

• Certificate in Quality Engineering is preferred.

• Position requires 3-6 years of quality management experience.

• Good experience into customer & supplier audit and able to conduct training

• ISO 13845 experience will be added advantage.

• Demonstrates introductory understanding and ability and with guidance, applies competency in typical situations.

• Able to design quality systems to meet customer expectations and internal needs. New approaches and continuous improvement must be ongoing

• Good interpersonal skills to be able to communicate and collaborate with all stakeholders and deal with situation proactively

• Junior with 1-2 experience in related field can also apply

• Occasionally overseas travel and weekly conference call is required for the role

• This position required to communicate closely with vendors in China.

Gene Solutions provides medical diagnostics and screening tests for oncology and maternal health. We are expanding our new oncology hub in Singapore, and are seeking a detail-oriented and highly organized Preanalytical Lab Specialist I to join our team.

The Preanalytical Lab Specialist will be responsible for conducting the logistics processes of an NGS laboratory, encompassing specimen collection through to result delivery. This role involves managing logistics efficiency, inventory management, ensuring compliance with quality standards to facilitate seamless operations.

This is a junior position intended for fresh graduates.

Working hours are Tues – Friday, 1 pm – 10 pm, and Sat 9:30 am – 5:30 pm.

This position is open only to Singapore Citizens or Singapore PRs.

RESPONSIBILITIES:

1. Pre-Testing Processes:

• Adhere to standard operating procedures (SOPs) for efficient biological specimen collection, handling, transportation, and receiving.
• Collaborate with the collection sites to ensure the integrity, proper labeling, documentation, and tracking of incoming samples.
• Monitor quality control measures during the pre-analytical phase to ensure accurate and reliable test results

2. Post-Testing Processes:

• Oversee the logistics in delivery of results, ensuring secure and timely distribution to relevant stakeholders.
• Facilitate seamless data exchange by coordinating secure channels for sharing test results and relevant information, ensuring compliance with data protection regulations and confidentiality agreements during collaborative efforts.
• Collaborate with laboratory operations, and customer service, to streamline internal processes and enhance overall efficiency.

3. Inventory Management:

• Assist laboratory manager with inventory management.
• Other duties as required.

QUALIFICATIONS

• Diploma in Life Sciences, or a related field is preferred.

Fresh graduates may apply.

• Strong interest to work in a clinical laboratory.
• Strong problem-solving skills with the ability to troubleshoot and resolve logistics issues.
• Meticulous attention to details, especially in documentation and record-keeping.
• Effective organizational skills to manage multiple tasks, priorities, and deadlines.
• Collaborative mindset with the ability to work within cross-functional teams.
• Willingness to stay updated on best practices related to logistics and operations.
• Willingness to learn

The Marketing and Customer Engagement Specialist will play a role in supporting Subnero’s marketing and customer engagement efforts. This position will involve creating and managing digital content, engaging with customers to understand their needs, and facilitating support conversations to ensure customer satisfaction.

Key Responsibilities:

• Developing marketing strategies: Creating and implementing marketing strategies that are inclusive and use various digital mediums
• Conducting market research: Researching customers and market trends to identify audiences and new growth opportunities
• Managing marketing campaigns: Coordinating marketing campaigns, including promotional activities, events, and interviews
• Collaborating with other teams: Working with other teams, such as content, sales, and customer service, to ensure effective marketing campaigns
• Optimizing website performance: Optimizing website performance to improve user experience and drive lead generation
• Writing and editing content: Writing and editing content for print and online campaigns
• Understanding brand guidelines: Understanding brand guidelines and ensuring they are followed
• Engage in conversations to understand customer needs and how they utilize Subnero’s products.
• Facilitate customer support discussions by connecting them with the appropriate Subnero teams.

Qualifications:

• Bachelor’s degree in Engineering, Marketing, Media, Graphic Design, or a related field.
• Strong written and verbal communication skills.
• Basic understanding of digital marketing strategies and social media platforms.
• Proficiency in graphic design tools (e.g., Adobe Creative Suite, Canva) is a plus.
• Ability to understand and translate technical information into user-friendly content.
• Strong organizational skills and attention to detail.
• Proactive, customer-focused attitude with the ability to manage multiple tasks simultaneously.
• Prior experience in customer support or account management is an advantage.

Job Highlights:

Good career growth over 2 to 3 years

Good working culture in small setting

Attractive Remuneration Package with Profit Sharing

We warmly welcome Fresh graduate to join us :

Fresh grads to 1 year experience - start from S$3,500 and above

Min 2 to 5 years experience - start from S$4,500 and above

> 5 years experience - more than S$5,000 and negotiable

40 years and above - CCP grant eligible for salary up to S$8,000

JOB DESCRIPTIONS:

Responsibilities

- Assist on day-to-day EHS field survey and technical, including preparation and calibration of testing equipment, reporting and interpretation of test results, conclusion and recommendations, where necessary.

- Ensure EHS on-site testing, surveying & sampling conforms to relevant statutory standards, regulations and Codes of Practices and to conduct professional testing with integrity, accuracy and consistency.

- Involve in Greenhouse Gases (GHG) & Destruction Removal Efficiency (DRE) testing for Semicon and Petrochemicals Industries

- Responsible for Carbon Tax emission measurement, Indoor Air Quality, Boundary Noise, Occupational Noise, Compressed Dry Air, Industrial Hygiene, Source Emission & Ambient Air Quality, Research & Development, Biohazard Decontamination, Pollution Control Engineering & Remediation.

- Assist in Business Development of the environmental testing, assessment & consultancy services and to ensure clients compliance to regulations.

- Assist the Quality Manager/Director to manage ISO 17025 laboratory quality management system documentation of laboratory operations and site testing to ensure QA/QC compliance to SAC-SINGLAS accreditation requirements.

- Manage clients, team work, report deadlines and follow-up business development growth action plan.

- May require to travel on overseas assignments for specific jobs awarded from time to time by the company.

- Have passion in Science, EHS and Green Initiatives for future environmental sustainability and tax foot print initiatives.

Job Description:

• Maintain accurate records of all inbound and outbound deliveries within the warehouse and data center environment.
• Conduct routine inventory audits to ensure warehouse stock levels align with control requirements.
• Manage the movement and organization of equipment and materials using pallet jacks or other assisted lifting tools.
• Operate within a ticket-based system to manage and prioritize warehouse and logistics tasks.
• Oversee the secure handling and disposal of materials, including data-bearing devices (e.g., hard drives, solid-state drives), according to standard procedures.
• Perform material movement and tracking activities, including shipping, receiving, and managing inventory across the warehouse.
• Carry out shift-based tasks such as managing ticket queues, resolving escalations, and clearing issues to enable efficient logistics and inventory activities in line with company policies and service level agreements (SLAs).
• Flexibility to work outside standard business hours, including weekends and holidays as needed.

Requirements:

• Diploma / Degree in Logistics, Supply Chain Management, IT, or equivalent.
• At least 2 years of experience in Logistics, Warehouse Operations, or Inventory Management, for Data Centers.
• WSQ Manage Work at Height Course
• Ability to handle standing, walking, lifting, and working at heights, with or without equipment assistance.
• Effective communication skills with proficiency in both written and spoken English, for collaborating with regional and global teams.

■OVERVIEW

We’re looking for a Business Development and Marketing Specialist in Singapore to drive brand growth by connecting local businesses with design services for the Japanese market. This role involves strategic outreach, event participation, and collaboration with our Japan team to build strong client relationships and achieve 12 new projects annually.

■RESPONSIBILITIES

Drive Brand Growth: Expand the design company’s brand presence among Singaporean businesses looking to enter Japan, with a focus on strategic marketing and relationship-building.
Annual Goal: Achieve 12 new projects by positioning the company as the go-to partner for design services in the Singapore-to-Japan business landscape.
Daily Tasks and Workflow (Flowchart Style)

＜Earlier stage>
1. Market Research & Brand Positioning
Research Local Market Trends → Identify Emerging Needs and Gaps for businesses expanding to Japan.
Develop Targeted Outreach Campaigns: Use insights to craft campaigns highlighting how design services can meet clients' strategic goals.
2. Lead Generation & Brand Outreach
Execute Targeted Outreach: Identify and connect with key decision-makers through LinkedIn, email campaigns, and phone calls.
Promotional Meetings: Showcase how the company’s design solutions enhance brand perception and customer engagement for companies aiming for the Japanese market.
3. Event Marketing
Participate in Exhibitions and Networking Events: Act as a brand ambassador, building awareness of the company’s design expertise and creating lasting connections.
Post-Event Campaigns: Follow up with attendees to solidify the company’s presence and encourage lead conversions.

＜Middle and later stage>
4. Customer Relationship & Engagement
Develop Personalized Client Journeys: Engage clients through tailored marketing materials, case studies, and success stories.
Gather Customer Insights: Collect and analyze feedback to refine marketing messages and enhance service appeal.
5. Collaboration with Japan HQ for Campaign Execution
Create Cohesive Marketing Materials: Work with the Japan team to develop client proposals, case studies, and branded presentations.
Coordinate for Seamless Campaigns: Ensure that marketing efforts are aligned across regions to maximize brand consistency.
6. Retention Marketing & Client Follow-Up
Nurture Ongoing Relationships: Engage past clients with email updates, new service promotions, and case studies on successful projects.
Build Loyalty Programs: Develop and execute campaigns to maintain interest and foster repeat collaborations.

■REQUIREMENTS

-Experience: 2+ years in business development, or marketing, ideally within creative, design, or related industries.
-Market Knowledge: Familiarity with Japanese business culture or experience working with Japanese clients is a plus.
-Event Participation: Experience in networking, attending trade shows, or industry events to generate leads and promote brand presence.
-Collaboration Skills: Proactive in coordinating with cross-functional teams, especially with remote teams such as the Japan headquarters.
-Goal-Oriented: Self-motivated with a track record of achieving revenue targets or business development KPIs.
-Tech Skills: Proficiency in Design tools and social media marketing tools

■PREFERRED SKILLS

-Communication Skills: Strong verbal and written skills to engage and build rapport with clients and present design services effectively.
-Client-Focused Mindset: Ability to understand client needs, propose tailored solutions, and provide excellent post-project support.
-Language Proficiency: Fluency in English is required; Japanese language skills are a bonus but not mandatory.

■SALARY/ GURANTEE

SGD 4,000 ～4,500 （MONTH） Open & Negotiable

■WORKING HOURS

10:00 am ～ 6:00 pm

■WORKPLACE

Go to Office, Work From Home

Kerry Consulting is working with a Regional Commodities Trading firm that is looking to expand it's compliance function here in Singapore as part of their growth. This is an exciting opportunity for any compliance professional with expertise in surveillance to join a close knit team.

Responsibilities

Reporting into the Senior Compliance Manager, you will be responsible for all trade compliance matters including investigations, escalations as well as systems maintenance. Together with the technology team, you will assist to design the scenarios, threshold and paratemers for the surveillance system. You will keep track of regulatory development and keep the business abreast of these regulatory changes.

Requirements

In order to succeed in this role, you should have at least 4 years of experience in trade surveillance with a commodity trading firm or financial institution. You should be a self starter and enjoy rolling out projects indepently.

To Apply

To apply, please submit your resume or if you have any questions, please reach out to Cynthia Teo at [email protected], quoting the job title.

Reg: R1546879 Lic: 16S8060