Job Description

You will be part of the Client Relationship team, providing both Sales and Administration support including but not limited to the following responsibilities:

• Manage a portfolio of Direct Corporate Clients OR Insurers Clients
• Key accountability is client retention and upselling /business growth
• Job Responsibilities includes:
• Receive and respond to Client/Insurers/Brokers enquiries
• Attend meetings (face to facec/e-meet) with clients OR insurer/broker depending on the channel
• Lead regular (quarterly /monthly / weekly) meetings with key clients or insurer & brokers
• Handle renewal RFPs /tenders for accounts being managed
• Conduct communication sessions and sales pitches to existing and prospective clients
• Lead CRM monthly meeting including sending out series of invite, sending the collated SLA decks (claims, contact centre, panel utilisation) to the insurers, as well as minutes of meeting and to facilitate the meeting.
• Coordinate with internal stakeholders to troubleshoot issues, resolution and perform service recovery where required.
• Contract for new/renewals business and services setup, and upsell of services
• Drive sales, develop pipeline, create opportunities & regular account review
• Develop new business from existing clients by cross-selling other range of our service offerings
• Build strong relationships with existing client and actively identify upsell and referral opportunities within our existing customer base
• Preparation of documentations, health screening packages quotations, service agreements
• Assist with audit requirements and due diligence by Clients/Insurers with our internal stakeholders
• Coordinate with Wellness Team for onsite health services arrangements
• Liaise with MHC Medical Centre team on health services administrative setup and troubleshooting of issues
• Data entry and maintenance of corporate client/ insurer database
• Preparation of monthly/ ad-hoc Client/Insurer reporting requirements
• Support the department in administrative duties such as document sorting and filing
• Assist with Client/Insurers follow-ups on accounts receivables where required.
• Undertake any ad-hoc tasks where required.

Job Qualifications

• Minimum Diploma in Marketing, Sales or a related field
• Experienced working in Life Insurance or General Insurance
• Experience in Employee Benefits / Corporate Solutions is required
• Experience in serving insurer will be an added advantage
• At least 5- 8 years of relevant experience or working experience
• Ability to meet tight deadlines and extensive cross-functional collaboration
• Excellent written and verbal communication skills
• Ability to handle conflict effectively with excellent interpersonal skills
• Flexible and positive with all business needs change

Job Descriptions:

• Develop and execute key account strategies tailored to customer needs, ensuring alignment with company goals and delivering mutually beneficial solutions.
• Manage sales and operations across the Singapore market, implementing effective strategies to meet sales targets for Eagle Brand's product range.
• Conduct market research and store visits to gain insights that inform and support sales strategies.
• Identify opportunities to enhance product placement and visibility in supermarkets, retail stores, pharmacy chains, travel retail, and tourist outlets.
• Collaborate with sales and marketing teams to manage promotional campaigns, ensuring adherence to A&P budgets.
• Negotiate contracts, pricing, and agreements with key clients, fostering long-term, mutually beneficial partnerships.
• Provide regular reports and updates on key account activities and sales performance to the head of sales.
• Handle additional tasks as assigned by the line manager.

Job Requirements:

• Minimum of 2-5 years of key account management experience, with a proven track record in the FMCG industry, especially in the analgesic sector.
• Experience in Modern Trade, particularly with pharmacy channel clients, as well as travel retail, supermarkets, and convenience stores.
• Strong understanding of Singapore’s local market dynamics and business acumen.
• Experience working with major retail chains or distributors in Singapore.
• Exceptional communication, negotiation, and presentation skills.
• Experience in trade marketing and distributor management is advantageous.
• Strong problem-solving and negotiation abilities, with the capacity to work under pressure.
• Must have own transport.

Job Description:

• To manage and negotiate pricing, commercial terms with local and overseas suppliers and recommend the most competitive suppliers and subcon.
• With experience in Import-export related transactions affairs.
• Ensure continuous supply of required goods and materials and communicate any supply problems which may pose a risk or impact on business operations.
• Negotiate contracts, improved prices and terms of business with suppliers and review opportunities to make business savings utilising negotiation and procurement best practice tools and methods.
• Review specifications and ensure materials ordered meet proper quality standard and comply to contract specifications.
• Maintain and update list of approved suppliers and their qualifications, delivery times, and potential future development。
• Perform other duties as assigned.

Job Description:

1. The Construction Manager shall play a key role in the conceptual development of the various construction projects and oversee its organization, scheduling, and implementation
2. He/She will be required to plan, lead and monitor progress and performance against the project plan whilst managing the day-to-day operational aspects of projects which includes manpower planning, construction progress monitoring, preparation of master schedule and cost control
3. Responsible for cost management to manage projects within approved budgets, include materials, manpower and machinery cost control for new and running projects
4. Responsible for exercising timely instructions to deal with the results of delays, or emergencies at construction project sites
5. Reviewing manpower planning and monitoring of work schedules to ensure orderly delegation of jobs and smooth operation. Ensure to exercise effectively safe and economical methodology and enforces project standards
6. To maintain close collaboration with Project Managers, Architects, Engineers and all stakeholders to minimise errors in the process to achieve smooth completion of projects
7. To liaise closely with clients, consultants, sub-contractors, relevant authorities and developers in resolving site issues and authorities compliance issue
8. To handle any other ad-hoc duties and tasks assigned by supervisor or management

Requirements:
1. 7 years relevant working experience within the Construction industry
2. Should possess a minimum qualification of Degree/Masters in Engineering or Architecture or equivalent qualification
3. Ability to prioritize tasks well and able to work independently
4. Able to work under stress and complete tasks within set deadlines
5. Fluency in spoken and written Japanese would be advantageous as the incumbent will be required to communicate and collaborate with Japan Head Office

Duties:

• Sell Wines, make recommendation, up-sell to customers
• Manage inventory within the shops, liaise with office and warehouse on stock requisition and after sales service
• Manage a team of sales associates across all outlets
• Ensure cleanliness and proper housekeeping of shop at all time.

Requirements:

• Presentable, able to speak english, able to manage POS system and basic e-correspondences
• Prior liquor retail experiences would be an advantage
• Able to carry heavy stocks
• Candidates must be based in Singapore

Working hours:

• Shift work ( 8 hours shift) morning / afternoon
• 44 hours a week, Overtime applies if exceeded

Renumeration:

• Salary is dependent on senority, experience and expertise

Job Highlights

• Develop knowledge and appreciation of wines through training, events and tastings ~ all part of the job!
• Supportive and harmonious working environment
• Develop valuable skill sets ~ events management, selling and people skills
• As part of a larger distribution house and retail chain, there are multiple career path options you can pivot to within the organisation and develop your passion in wines

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.

• You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.

• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.

• You will be expected to be an SME in Program Project Management with expert proficiency.

• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.

• Lead the project team to ensure timely delivery of project milestones.

• Ensure that the project is delivered within budget.

• Manage project risks and issues and develop mitigation strategies.

• Provide regular project status updates to stakeholders and senior management.

Requirements:

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience.

• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus.

• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner.

Company Description

At BNL Services, we believe in empowering and invigorating communities to live their best lives in clean, beautiful, and safe environments. Our commitment to progress in technological and manpower developments ensures that we deliver efficient, reliable, and quality services consistently for over 30 years. We promise clean and beautiful spaces for all.

Role Description

This is a full-time on-site role for a Business Development Manager located in Changi. The Business Development Manager will be responsible for identifying and developing new business opportunities, creating and implementing sales strategies to achieve revenue and growth targets, building and maintaining relationships with clients, and collaborating with teams to ensure effective delivery of services.

Qualifications

• Proven experience in business development and sales
• Strong communication and interpersonal skills
• Excellent negotiation and presentation skills
• Ability to work independently and in a team environment
• Experience in the facilities management and/or construction industry is preferred
• Bachelor's degree in Business Administration, Marketing, or related field

1. JOB DESCRIPTION

Job Title

Assistant Operation Manager

Occupation

MANAGER

Job Description & Requirements

Whether you are starting your career or looking to move to the next level, a career at Curate Kitchen will broaden your reach and experience.

We are looking for dedicated and passionate F&B individuals to join our Operation and Culinary Team!

RESPONSIBILITIES

a) Planning and solving of logistic related matters;

b) Ensuring that stock is kept at appropriate levels and a stocktake is undertaken at the end of each month-end

c) Liaison with procurement on food order fulfilment and the planning of the smooth and timely delivery of food. (Managing of drivers, quality management, presentation of food etc.)

d) Assist in implementing, and managing procedures to deliver the service in line with the SFA guidelines;

e) Ordering, purchasing, and checking all supplies against invoices and delivery;

f) Able to think of new strategies to improve order fulfilment processes and performance and the ability to effectively implement them well (Routing, fleet management etc.);

g) Ensure constant liaison with the Food and Beverage Department;

h) Foster and develop relationships with existing clients and customers to maintain loyalty;

i) Conducts routine checks on various kitchens (during peak periods) to ensure operations are managed well by each individual kitchen team to meet the company's expectations

j) Ensures all staffs are well-groomed and show professionalism while at work to maintain a corporate image.

REQUIREMENTS:

* Have been working in the F & B field for at least 2 years (No experience are welcome to apply)

* Able to commit 6 days per week.

* Willing to work long hours, weekends,s and public holidays.

* Able and have past knowledge and experiences in preparing food cuisine (would be advantage).

* Resilient & ability to perform under pressure excellent communications & interpersonal skills.

* Willingness to learn and adapt.

* Have integrity and reliable to handle issues.

* Preferably someone with a degree in F&B, supply chain, Food Court, Institutional Catering, or related courses

* Basic computer literacy, including MS Word and Excel (would be an advantage)

* Candidate who posseses good knowledge of 5S, BIZSAFE, ISO22000, GRADE A Kitchen, EHS Standard, RBA Standard & MUIS regulations will have advantage.

Benefits:

* Employee discount

* Flexible schedule

* Career development

* Job security

* Friendly working environment

Description

• You will be responsible for leading business and technology outcomes for assigned program, project, or contracted service.
• You will leverage standard tools, methodologies, and processes to deliver, monitor, and control service level agreements.
• Your day-to-day activities will revolve around managing the project team, ensuring timely delivery of project milestones, and ensuring that the project is delivered within budget.
• You will be expected to be an SME in Program Project Management with expert proficiency.
• Having expert proficiency in Business Process Design, M&A Integration Management Office (IMO), M&A Tech Integration Change & Comms, and Requirements Analysis will be advantageous.
• Lead the project team to ensure timely delivery of project milestones.
• Ensure that the project is delivered within budget.
• Manage project risks and issues and develop mitigation strategies.
• Provide regular project status updates to stakeholders and senior management

Requirements

• Know-Your-Customer (KYC) and Anti-Money Laundering (AML) experience
• KYC system experience - eg, Detica/ NetReveal system functionalities and/or technical understanding is a plus
• System Implementation Project Management experience - ability to drive discussions, manage stakeholders and perform management updates in a timely and concise manner.

COMPANY DESCRIPTION

About NTUC Health Co-operative Limited

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and eldercare services to meet the growing needs of families and their dependents. Building on close to three decades of experience and expertise, NTUC Health is among the largest providers of active ageing, senior day care, nursing home, and home personal care services in Singapore. We also serve vulnerable seniors in selected areas in Singapore through Community Case Management Services (CCMS), CREST mental health support, and a sheltered senior group home. In addition, we run a family medicine clinic.

Our purpose is to achieve ‘health for life'; enabling healthy and fulfilling years by being a trusted partner of seniors and their families in our community.

For more information, please visit https://ntuchealth.sg or follow us on Facebook, Instagram, and LinkedIn.

Services: Senior Day Care | Home Care | Nursing Home | Active Ageing and Senior Fitness | Rehabilitation and Physiotherapy | Family Medicine

Community Support: CCMS (Community Case Management Services) | CREST (Community Resource, Engagement and Support Team) | Henderson Home

RESPONSIBILITIES

1. Plan, implement and monitor the care process, referral and follow-up workflow.
2. Provide supervision to the team to provide care and support, in alignment with the overallprogramme objectives, adhering to the relevant ethical and legal guidelines.
3. Provide care coordination and service linkage to clients with the appropriate resources and support, including caregiver support.
4. Responsible for establishing the network with other stakeholders like community partnersand/or related agencies to build collaborative partnerships and better facilitate care andsupport for clients and caregivers.
5. Establish and review work and communications workflow including identification, referraland escalation work processes as well as the development/update of the servicemanual.
   1. In charge of the analysis and review of the collated data, and monitoring of the team'sprogress and performance.
   2. iResponsible for ensuring that the claims and data submission to AIC is timely andaccurate.
   3. Ensure programme data and documents are kept and maintained, in accordance to theprogramme requirement, as well as the prevailing personal data protection andsecurity guidelines.
   4. Oversee the training and professional development of the team with relevant competencies toprovide the appropriate care and support for clients and caregivers, aligning to the intended care model.
6. Other ad-hoc assignments at the discretion of the Department Head

• Bachelor's Degree preferably in Social Work/Psychology/Sociology/Gerontology/Counselling
• Minimum 3 years' experience in community healthcare settings in Singapore
• Good knowledge of the geriatrics and community services
• Proficiency in Google Suite applications
• Good communication skills (oral and written)
• Passion in community services and service oriented
• Good judgement and decision making skills
• Good in problem solving
• Good record keeping abilities and attention for details
• Possess 1-2 years of experience in administration
• Meticulous and independent

• Ability to speak English, Mandarin and Malay to communicate with clients that are only proficient in one language would be advantageous

• Oversee day-to-day operations, including production, logistics, and customer service.
• Manage resources, including staff, equipment, and materials.
• Develop and implement operational policies and procedures.
• Monitor and analyze operational performance, identifying areas for improvement.
• Ensure that products and services meet or exceed customer expectations.
• Collaborate with other departments to ensure seamless operations.
• Prepare and present operational reports to senior management.

1. Oversee and manage all operational activity, schedules, and systems related to the business.

2. Responsible for developing and maintaining operational plans, policies, and procedures to ensure efficient and effective operations.

3. Analysing day-to-day operations, managing staff workloads and resources to meet service level agreements, and ensuring that regulatory and compliance requirements are met.

4. Mentor and train staff in areas such as security software and protocols, application and access control, and incident response.

5. As a member of the management team, Operations Manager will recommend organizational strategies and objectives, create and maintain budgets, analyze operational data, and collaborate with other departments to ensure that all company goals are achieved.

6. Possess excellent management and communication skills and be familiar with a wide range of information technology and security tools and best practices.

We are hiring a production manager for our catering arm.

Requirements:

-At least 3 least experience in catering or food production facility

-Experience in both hot and cold kitchen

-At least 3 years experience in western pastry production

-Experience in project management

-Able to work on weekend and public holidays

-Able to work in rotational 24 hours shift

-Experience in managing entire production facilty management including, rostering, QC, menu creation, inventory management, logistics

Job Summary:
We are seeking a dynamic and experienced Project Manager to oversee the successful planning, execution, and delivery of IT infrastructure projects. The Project Manager will be responsible for coordinating internal teams, managing client relationships, and ensuring projects are completed on time, within scope, and within budget. The ideal candidate will have strong leadership, organizational, and communication skills, with a proven track record of managing IT projects.

Key Responsibilities:

• Lead the planning and implementation of IT infrastructure projects, including network, systems, storage, and security initiatives.
• Define project scope, objectives, and deliverables in collaboration with senior management and stakeholders.
• Create detailed project plans, including timelines, resource allocation, risk management, and budgets.
• Manage project teams, assigning tasks, setting priorities, and tracking progress to ensure timely delivery.
• Act as the main point of contact for clients, providing regular updates, managing expectations, and resolving issues promptly.
• Oversee the implementation of systems, networks, and other IT solutions, ensuring that all technical requirements are met.
• Coordinate with vendors, contractors, and external partners to procure resources and services as needed.
• Manage project risks, anticipating potential challenges, and developing mitigation strategies.
• Ensure that all project documentation, including status reports, meeting minutes, and project deliverables, are up-to-date and accurate.
• Monitor and report on project progress to senior management, identifying any risks or issues that could affect project outcomes.
• Facilitate post-project evaluations and ensure proper project closure, including documentation of lessons learned.

Qualifications:

• Bachelor's degree in Computer Science, Information Technology, or a related field.
• Proven experience as a Project Manager in IT infrastructure or similar industries.
• PMP, PRINCE2, or equivalent project management certification preferred.
• Strong knowledge of IT systems, networks, storage, and security solutions.
• Excellent leadership, organizational, and time-management skills.
• Ability to work under pressure and manage multiple projects simultaneously.
• Proficiency in project management software tools such as Microsoft Project, JIRA, or Trello.
• Strong problem-solving and decision-making skills.
• Excellent written and verbal communication skills.
• Experience working with cross-functional teams and managing client relationships.

Preferred Skills:

• Familiarity with cloud platforms such as AWS and Azure.
• Knowledge of Agile and Scrum methodologies.
• Experience in managing IT projects within the financial or government sectors.

· Promoting the company's existing brands and introducing new products to the market.

· Analyzing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.

· Researching and developing marketing opportunities and plans, understanding consumer requirements, identifying market trends, and suggesting system improvements to achieve the company's marketing goals.

· Gathering, investigating, and summarizing market data and trends to draft reports.

· Implementing new sales plans and advertising.

· Recruiting, training, scheduling, coaching, and managing marketing and sales teams to meet sales and marketing human resource objectives.

· Maintaining relationships with important clients by making regular visits, understanding their needs, and anticipating new marketing opportunities.

· Staying current in the industry by attending educational opportunities, conferences, and workshops, reading publications, and maintaining personal and professional networks.

Report to Director

Training manager plans, directs and coordinates the training and development activities of the staff of an organisation.

He/she may also design and develop new training modules and supervise all the activities related to the planning and delivery of these programmes.

1. Identifying Training Needs: Assess the training requirements of staff to ensure they meet industry standards and organizational goals.

2. Developing Training Programs: Create comprehensive training plans, including lesson plans, multimedia presentations, and hands-on exercises.

3. Implementing Training: Conduct training sessions, workshops, and drills to enhance the skills and knowledge of security personnel.

4. Evaluating Effectiveness: Monitor and assess the effectiveness of training programs through feedback, testing, and performance evaluations.

5. Managing Budgets: Oversee the training budget to ensure cost-effective use of resources.

6. Staying Updated: Keep abreast of the latest trends and best practices in training and incorporate them into the training programs

Job Description: Construction Site Project Manager

Position Overview:The Construction Site Project Manager is responsible for overseeing all aspects of construction projects, ensuring they are completed on time, within budget, and to the required quality standards. This role involves managing teams, coordinating with stakeholders, and addressing any challenges that arise on-site.

Key Responsibilities:

1. Project Planning and Coordination:Develop and manage project plans, timelines, and budgets.
   Coordinate with architects, engineers, contractors, and subcontractors.
   
2. Team Management:Supervise construction crews and subcontractors.
   Conduct regular team meetings to communicate project progress and address issues.
   
3. Quality Control:Ensure all work meets safety standards and quality expectations.
   Conduct inspections and oversee testing of materials.
   
4. Budget Management:Monitor project expenditures and manage cost estimates.
   Prepare and present reports on project status to stakeholders.
   
5. Regulatory Compliance:Ensure adherence to building codes, safety regulations, and other legal requirements.
   Obtain necessary permits and approvals from regulatory agencies.
   
6. Risk Management:Identify potential risks and develop mitigation strategies.
   Address and resolve any disputes or conflicts on-site.
   
7. Communication:Serve as the primary point of contact for clients, stakeholders, and vendors.
   Facilitate effective communication among all parties involved in the project.
   
8. Documentation:Maintain accurate records of project progress, including daily logs, contracts, and change orders.
   Prepare and submit progress reports and updates as required.
   

Requirements:

Education:

• Bachelor’s degree in Construction Management, Civil Engineering, Architecture, or a related field.

Experience:

• Proven experience as a Project Manager in the construction industry (typically 5+ years).
• Experience managing large-scale construction projects from inception to completion.

Skills:

• Strong leadership and team management skills.
• Excellent communication and interpersonal skills.
• Proficient in project management software (e.g., MS Project, Primavera).
• Knowledge of construction methods, materials, and legal regulations.
• Strong problem-solving and decision-making abilities.
• Budgeting and financial management skills.

Certifications (optional but beneficial):

• Project Management Professional (PMP) certification.
• Certified Construction Manager (CCM).
• OSHA safety certification.

Personal Attributes:

• Strong organizational skills and attention to detail.
• Ability to work under pressure and manage multiple tasks simultaneously.
• Flexibility and adaptability to changing project requirements.

Working Conditions:

• Typically based on a construction site, requiring some physical activity.
• May involve irregular hours, including evenings and weekends, depending on project timelines.

Additional Considerations:

• Willingness to travel to various job sites as needed.
• Understanding of sustainable construction practices is a plus.

This job description provides a clear overview of the expectations and requirements for a Construction Site Project Manager, helping potential candidates understand what the role entails.

Job Descriptions:

As a Management Trainee, you will assist and report directly to the Managing Director. You will be trained in the full suite of business operations

• Receives training and perform duties in various departments such as Sales, Procurement, Project, Operations etc.
• Learn from management to acquire information on methods, procedures, and standards required for performance of departmental duties
• Sets performance goals and objectives with management
• Consistently monitor individual performance and progression with management
• Provide support as needed in various departments

Job Requirements:

• Fresh graduates are welcome to apply as no experience is required
• Team player and able to work independently
• Outspoken with excellent communication & interpersonal skills

Self-motivated, confident and positive individual

Responsibilities:

• Develop annual & quarterly Integrated Marketing Plan based on Geo/Vertical business requirement, work out Campaign Assets and tracking country’s performance.
• Executes campaigns and supporting tactical activities (e.g. physical event, digital marketing, webinar, telemarketing), monitors and tracking marketing KPIs, and takes corrective action, to drive and co-operation with cross functional teams to boost brand awareness and drive business growth.
• Accountable for marketing contribution to business results and marketing ROI.
• Market insight: Conduct market research to identify customer needs, market trends, and competitors’ activities; to use data insights to adjust marketing strategies.
• Campaign Planning: applied skill in the proper implementation of the marketing mix, Utilization of value propositions to develop key messages, Alignment of target audience to prioritized offering/solution focus area, Development and selection of assets aligned to sales cycle stage.
• Campaign Execution: applied skill in the proper execution of campaigns/tactics in support of the program plan, Business Controls including managing budgets and controlling costs, adjusting campaigns/tactics based root cause analysis, Pipeline management including nurturing and progression.
• Agency/Vendor Management: applied ability to proper manage, direct, and team with agency and vendor partners.
• Management System / digitalization: demonstrated knowledge of the marketing management system and utilization of reporting/other digital tool to provide quarterly updates regarding business performance.

Requirements:

• At least 5 years of working experiences in creating and executing marketing strategies to promote the company’s ICT products and services.
• At least bachelor degree in any relevant major.
• Minimum 5 years of marketing experience in ICT industry.
• Ability to influence multiple stakeholders and lead cross-functional projects across categories and departments.
• Knowledge on the ICT related products and domain (such as wireless domain).
• Ability to manage multiple tasks in a deadline-driven environment.
• Excellent Knowledge of Excel/PPT and interested in design and video production.

Interested candidate who wish to apply for this position, please click on APPLY NOW.

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R1331238 | Tan Ti Ying

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

• Long-term planning to support the company’s goals
• Coordinating different teams to foster an exchange of ideas and provide cross-team learning opportunities
• Assessing and analyzing departmental budgets to find ways to optimize profitability
• Inspiring and motivating employees through positive encouragement and incentive initiatives
• Communicating with stakeholders about shifting company priorities and projects
• Identifying potential problems and points of friction and finding solutions to maximize efficiency and revenue
• Identifying opportunities to expand or shift course based on market changes
• Enforcing regulatory and safety standards

Job Description

The successful candidate will play an integral role within the IT Service Management Ops leadership team. Armed with a strategic focus and experience in application infrastructure resiliency as well as operational stability the candidate is expected to lead the swift service recovery from complex incidents and managing disaster recovery ensuring high service availability and customer satisfaction in IT service delivery. This position is crucial in ensuring operational stability, which includes leading improvements through process review/transformation and implementation of new initiatives and tools.

Key Responsibilities:

•Take ownership of critical incidents, facilitating resolution with the parties involved, and conducting thorough root cause analyses and post-incident reviews to boost system resilience.

•Transforming and driving operational excellence and system resilience by proactively preventing defects and eliminating inefficiencies in current processes.

•Continuously review the governance and processes of IT Service Management, proposing improvements or new methods to maintain operational agility and stability.

•Providing technical leadership and training to ITSM teams, including offshore resources, and mentoring them in their professional development.

•Align ITSM ITIL practices with various IT teams to prepare them for operational readiness, and managing changes and incidents to maintain efficient service delivery and system resilience.

•Develop technical talent and leadership in the team through upskilling programs and continuous feedback.

•Take accountability for service delivery performance, meeting customer expectations, and driving future demand.

Requirements

•Possess a degree in Information Technology or related fields with Infrastructure Library (ITIL)/Service Integration and Management (SIAM) certification

•At least 8-10 yrs of relevant experience in IT Infrastructure Operations and IT Service Management inclusive of at least 3 years in leadership role

•Proven proficiency in utilizing Agile methodologies for operations management.

•Certification in Business Continuity Management (BCM) is preferred but not mandatory

•Knowledge and hands-on experience with the ServiceNow Platform are preferred, with certifications in ITSM CAS, CAD, or CIS considered a bonus.

•Familiarity with network and cloud technologies (public, private), including Linux, Wintel, VMware, and DevOps.

•Proficiency in collaboration tools such as Microsoft Teams, Sharepoint, JIRA, and Confluence, and monitoring/orchestration platforms like ScienceLogic, Splunk, and APM.

•Ability to:

•Provide strategic direction and leadership to the service management team and influence management decisions with technical insight.

•Building and leading teams to maximize strengths and identify development areas, integrating automation and AI capabilities/solutions.

•Thrive in independent and team-based, hybrid environments with a mix of insourced and outsourced operational delivery

•Engage stakeholders as an advocate for operational resilience, excellence, and standards, driving best practices across work streams while incorporating automation and AI.

•Balance and manage multiple priorities in a fast-paced, growing environment, ensuring effective balance and prioritization in a fast-paced, rapidly growing environment.

•Navigate and escalate complex, multifaceted customer requests or initiatives, demonstrating agility and problem-solving skills

•Demonstrate leadership in overseeing Operations (on-premise and Multi-Cloud), including Major Incidents, IT Operations Command Centres, CAB Change Management, and Service Desk management, coordinating hybrid teams for stability and service excellence.

•Adaptive and responsive to dynamic environments.

•A proven track record in managing IT service delivery Command Centre and ServiceDesk operations, and addressing infrastructure support escalations (e.g., network systems, storage).

•Excellent communication skills across organizational levels, including executive management, supported by strong interpersonal skills, a positive outlook, flexible and adaptable approach.

Responsibilities

• Responsible for corresponding solution planning and design, technical proposal write up, business quotation & presentation, solution clarification, etc.
• Work closely with customers, engineers and vendors to address and track end-to-end solution related issues
• Provide consultation to upstream and downstream wireless presales and post sales and technical strategy planning.
• Conduct technical workshop with customers, work closely with services team for project delivery.
• Responsible for project tasks assigned and to handle the tasks well within the given schedules.
• Provide coaching and mentoring for junior engineer(s), to ensure that the knowledge transfer is smooth and junior engineer(s) always perform up to company expectation.

Requirements

• Candidate must possess at least a Bachelor’s Degree with major in Engineering (Computer/Telecommunication), Engineering (Electrical/Electronic) or equivalent.
• Minimum 3-5 years of working experience in wireless telecom industry (LTE/NR/EPC).
• Good knowledge in LTE/LNR system (eNodeB/gNodeB, BSC/RNC,EPC etc)
• Vendor or Operator experience is essential.
• 5G marketing background or FWA related experience is required
• Have a good understanding on the operator's network technology and network basic knowledge; experience in 5G project operation is preferred
• Possesses good solution communication and presentation skills; more skilled work experience in solution sales is preferred
• Team player, self-motivated, result-oriented and highly independent, good presentation and negotiation skills.
• Ability to communicate bilingually in Mandarin and English is essential in order to liaise with Chinese speaking head office, stakeholders, counterparts and customers.

Interested candidate who wish to apply for this position, please click on APPLY NOW.

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R1331238 | Tan Ti Ying

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Job Scope

1. Ensure proper management, safety, and security of the event site, reporting to the Authority.

2. Conduct pre- and post-event site inspections, document defects, and support rectification efforts.

3. Liaise with the venue's Managing Agent and contractors to address issues and feedback promptly.

4. Oversee site setup, teardown, and daily activities, coordinating with event partners and contractors.

5. Perform daily inspections, providing timely updates and documentation to the Authority.

6. Monitor technical setups and safeguard the venue from damages, assisting with incident reporting.

7. Provide logistical and operational support during rehearsals, show days, and related events.

8. Ensure cleaning contractors maintain site cleanliness and oversee waste management.

9. Manage parking logistics and handle stakeholder feedback on noise and lighting.

10. Work with government agencies during inspections and ensure proper documentation of site matters.

Typical Routine

Weekday/Satuday

* Liaise and coordinate deliveries

* Provide logistical support and site management such as site conditions, cleanliness, vector control, contractor management, and follow up on mobile toilets servicing

* Provide site management & logistical support for rehearsals and technical runs

* Any other duties assign by the authority.

* Conduct regular inspection to ensure logistical setups are done according to schedule and in a safe manner

* Manage contractors’ entry into the site and their presence on site

* Work closely with Technical Manager on the technical setup

* Security guards deploy at the site will report to the Site Manager daily for any matters and issues within the Parade site

* Prepare and set up the site prior to any key component rehearsals and on the 5 key dates.

* Any other duties assign by the authority

Weekday night & weekends

* Provide site management & logistical support for rehearsals and technical runs

* Any other duties assign by the authority

Requirements

1) Preferably at least 3 years of experience in managing

events/facilities.

2) Work experience should include relevant responsibilities such as

overseeing logistical setup and management of contractors.

3) Preferably possess a Class 3/3A driving license.

Responsibilities:

• Presale support including quote, network design, proposal, pre-sales testing support, etc.
• Responsible for organize, reply, clarification the tender/bidding.
• Establish and maintain good customer relationship; seek out, identify, develop and close business opportunities with key service provider accounts.
• Collect and analyse all marketing information to complete market insight and ensure product competitiveness.
• Manage all activities and coordinate between Huawei and our service provider accounts; produce and deliver formal business proposals and presentations to promote full range of Huawei Technologies solutions to defined customers.
• Identify key customer requirements and coordinate with Product Management and Engineering to ensure that these requirements are implemented in the products.
• Create co-operative business plans with service providers and their partners, help to define new business models and support product features.
• Identify, quantify and recommend action plan to address new business opportunities according to overall strategy.

Requirements:

• Minimum Bachelor Degree in Electronic & Electrical Engineering/ Telecommunication/ IT or equivalent qualification.
• Good knowledge in the fields of Core Network including: 5G, IMS, VoLTE, RCS and UC.
• Good understanding of customers’ needs in order to design the desired solution.
• At least 3 years of related product technical pre-sales working experience in ICT industry.
• With tender/bidding project experience.
• With proven ability to partner with service providers and develop new business models for service subscribers using new technologies.
• With proven ability to manage customer accounts in cooperation with Sales management& proven record of sales target.
• Detailed knowledge of carrier business models and service management strategies.
• Excellent collaboration skills with different levels of people & dept (Product Management, Engineering, Marketing).
• Creative and with good problem solving skill.
• A result oriented person and willing to accept new challenges.
• Ability to communicate bilingually in Mandarin and English. Mandarin is essential to communicate with colleagues in the head office in China.

Interested candidate who wish to apply for this position, please click on APPLY NOW.

EA License No.: 01C4394 | PERSOLKELLY Singapore Pte Ltd

EA Registration No.: R1331238 | Tan Ti Ying

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its local and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Job Description: Assistant Project Manager

Position Overview:The Assistant Project Manager (APM) plays a vital role in supporting project management teams in planning, executing, and closing projects. This position involves collaboration with various stakeholders to ensure projects are delivered on time, within scope, and within budget. The APM will assist in coordinating project activities, maintaining documentation, and facilitating communication among team members.

Key Responsibilities:

1. Project Coordination:Assist the Project Manager in developing project plans, schedules, and budgets.
   Help in defining project scope and objectives, involving all relevant stakeholders.
   
2. Communication:Facilitate communication between project teams and stakeholders.
   Prepare and distribute project updates, meeting notes, and reports.
   
3. Documentation:Maintain project documentation, including project plans, status reports, and meeting minutes.
   Organize and file project materials for easy access.
   
4. Monitoring and Reporting:Track project progress and help identify potential risks or issues.
   Assist in preparing progress reports and presentations for stakeholders.
   
5. Budget Management:Support budget tracking and financial reporting for projects.
   Assist in processing invoices and managing project expenses.
   
6. Quality Control:Help ensure project deliverables meet quality standards and stakeholder expectations.
   Assist in conducting project reviews and evaluations.
   
7. Problem-Solving:Identify and propose solutions for project challenges and obstacles.
   Collaborate with team members to address issues promptly.
   
8. Supportive Roles:Participate in team meetings and contribute to discussions and planning.
   Assist in training and onboarding new project team members.
   

Qualifications:

• Education:Bachelor’s degree in Project Management, Business Administration, or a related field.
  
• Experience:1-3 years of experience in project management or a related field.
  Familiarity with project management tools (e.g., Microsoft Project, Trello, Asana).
  
• Skills:Strong organizational and time-management skills.
  Excellent communication and interpersonal skills.
  Ability to work collaboratively in a team environment.
  Proficient in Microsoft Office Suite (Word, Excel, PowerPoint).
  
• Certifications:PMP or CAPM certification is a plus but not required.
  

Personal Attributes:

• Detail-oriented with a proactive approach to problem-solving.
• Adaptable and able to manage multiple tasks simultaneously.
• Strong analytical and critical thinking abilities.

Application Process:

Interested candidates should submit a resume and a cover letter detailing their relevant experience and interest in the position.