Responsibilities

· Ensure all operations are carried on smoothly and in cost-effective way

· Improve operational management systems, processes and best practices

· Formulate strategic and operational objectives

· Examine financial data and use them to improve profitability

· Manage budgets and forecasts

· Participate in tender bids and negotiate contracts

· Recruit, train and supervise staff

· Build long-term relationships with new and existing customers

· Perform any other reasonable duties and task assigned by company as and when required

Responsibilities:

• Develop effective marketing and brand communication planning and ultimately expand digital footprint and brand awareness globally across different target audiences.

• Quickly develop a deep understanding of the company's products and users; expand growth channels and traffic, and promote brand activities.

• Select appropriate media according to respective strategic purposes; build rapport with tech, finance, and crypto related media, both traditional and digital.

• Create contents and incorporating SEO best practices into writing to expand outreach.

• Innovate new ways to increase brand awareness and keep up to date on modern marketing trends.

• Coordinate AMAs, webinars and offline events as well as revamp official social channels/ webpage to activate blockchain developer community and share Blockchain know-hows.

• Provide marketing and PR related value creation support (e.g., marketing plan advisory, media connections, etc.) as needed by portfolio projects.

Requirements:

• 5-7 years of marketing and communications experiences within the fintech/ VC/ blockchain space.

• Content creation and/or editorial experience (in news, tech, finance preferred).

• Proven track record in managing communities in the web3 space, preferably with developer relations experiences

• Strong comprehension ability in finance and technology related topics; Understanding and experience in blockchain technology is a plus.

• Fundamental understanding of web traffic metrics, analytics and content optimization.

• Experienced in media interaction and relationship development.

------------- Send me your resume via WhatsApp ❤

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I regret to share that only shortlisted candidates will be notified. www.dadaconsultants.com

EA Registration Number: R22108564

Data provided is for recruitment purposes only

Business Registration Number: 201735941W. Licence Number: 18S9037

Responsibilites:

· Develop and execute sales strategies aligned with division objectives and client needs.

· Define the sales strategy for the division and enhance long-term business growth sustainability.

· Guide sales teams in collaborating with each site to achieve company goals synergistically.

· Identify and mitigate risks that will potentially impact divisional sales performance, and develop contingency plans to address disruptions.

· Foster open communication within the teams and collaborate with senior management, product development, and other stakeholders to align sales initiatives with business objectives.

· Any other tasks assigned by senior management.

Requirements:

· Degree in Business Studies or relevant discipline

· Minimum of 10 years of sales experience, possessing a comprehensive understanding of the Semiconductor industry encompassing market trends, competitors, and customer behavior.

· Possess an extensive grasp of EUV products and emerging market trends, and demonstrate the ability to cultivate robust customer relationships within this industry.

· Capable of effectively leading a multicultural sales team spanning Japan, Singapore, Taiwan, the US, and the UK, and skilled in cultivating strong relationships with C-suite executives.

· Skilled in analyzing sales data, financial reports, and performance metrics to evaluate sales effectiveness, understand market dynamics, and optimize sales strategies.

· Exceptional communication and interpersonal skills to engage effectively with customers, stakeholders, and various departments, fostering collaboration and maximizing productivity. Additionally, proficient in negotiation to establish and sustain prosperous business relationships.

· Strategic thinking and problem-solving abilities

· Adaptability and resilience in a fast-paced sales environment

· Results-driven mindset with a focus on achieving sales targets and maximizing profitability

Job Descriptions:

HR Matters

Responsible for the Singapore office employees' life cycle matters

• Full spectrum of recruitment, including approaching potential candidates via LinkedIn or cold calls to candidates, selection, and salary negotiation process.
• Liaise with various institutes to bring in interns for various in-house projects.
• Strategic planning for employer branding
• Employee Records, employee management, Onboarding and offboarding matters
• Employee group insurance and WICA renewal
• Full spectrum of payroll calculation, CPF submission, and income tax submission
• Work passes applications and renewal for foreign workers
• Policies maintenance – employee handbook, SOP etc
• Responsible for communication and coordination with relevant HQ stakeholders in China
• Any other HR-related matters

Office Matters

Support China HQ team for all matters in Singapore

• Office: Manage office-related matters such as pantry restocking, mails, stationery restocks, office rental etc.
• Liaise with government sectors for various grants opportunities and startups support.
• Administration: Assist in liaising with the corporate secretary for office administration matters
• Sales Admin: Taking care of stocks in the Singapore warehouse and arranging for shipment to clients’ addresses whenever needed
• Digital Marketing: Assist in managing social media accounts and assist in uploading content, mainly on LinkedIn to also boost employer branding
• Finance: Assist in checking bank reconciliation and updating the finance team on the updates, Liaising with the auditor for audit matters, Assist in payments related to Singapore operations, and Act as main liaison between management and Singapore’s bank.
• Project Management: Assist to oversees progress of employees for various projects.
• Any other ad-hoc matters as assigned by HQ team.

Requirements:

• Proficient in Mandarin is a must as you will need to work closely with Chinese stakeholders
• Bachelor degree or above, major in human resources, business administration, etc
• Preferably IHRP-CP Certified
• At least 3 years and above HR and office admin operational experience, preferably in Startup environment
• Strong Knowledge of Singapore Labor/ employment laws.
• Excellent organizational skills, decision-making abilities, and attention to detail.
• Self-reliant, self-driven, resourceful, and able to work independently.
• With can-do attitude and strong problem solving skills
• Strong change management skills to facilitate discussions around change and transformation when required

Gargantua Robot Pte Ltd is a newly set up Singapore office for a China-based robotic company. We are building a team in Singapore to cater to the international customers that we've gained over the years.

Working location: One North

Working hours: Monday - Friday, between 9am - 10am to 6pm - 7pm

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

• Need to be familiar with Vietnamese groceries and be able to communicate with Vietnamese guests who speak Vietnamese
• Assisting the store manager in all areas of daily business operations, human resources, customer service and merchandising.
• Coordinating, monitoring and reporting on daily operations.
• Recruiting, training and supervising employees.
• Managing employee schedules, conducting performance reviews and enforcing disciplinary actions.
• Monitoring and maintaining suitable store inventory levels.
• Assisting with the development of new sales and recruitment strategies.
• Ensuring the store environment complies with health and safety regulations.
• Maintaining a clean, organized and aesthetically pleasing store front.
• Resolving customer complaints and concerns in a timely manner.

Ensuring that store policies and procedures are followed

We are seeking a dedicated and experienced Warehouse Assistant Manager to join our team. The ideal candidate will oversee daily operations, maintaining inventory accuracy, optimizing warehouse layout, and ensuring efficient workflow. The Warehouse Assistant Manager will play a key role in leading and motivating warehouse staff to achieve productivity and performance goals while upholding safety standards and company policies.

Responsibilities:

• Oversee in planning, organizing, and directing warehouse operations to ensure smooth functioning and timely fulfillment of orders.

• Supervise warehouse staff, including training, coaching, and performance management.

• Coordinate receiving, storage, and distribution of products, ensuring accuracy and efficiency in inventory management.

• Monitor inventory levels and conduct regular stock counts to identify discrepancies and prevent stockouts or overstock situations.

• Optimize warehouse layout and storage configurations to maximize space utilization and facilitate efficient material handling.

• Implement and enforce safety protocols and procedures to maintain a safe working environment for warehouse staff.

• Ensure compliance with regulatory requirements and company policies related to inventory control and workplace safety.

• Collaborate with other departments, such as Operations and Customer Service, to coordinate warehouse activities and resolve operational issues.

• Utilize warehouse management systems (WMS) and other technology tools to track inventory movement, generate reports, and improve operational efficiency.

• Assist in developing and implementing process improvements to enhance productivity, accuracy, and customer satisfaction.

• Participate in periodic audits and inspections to assess warehouse performance and identify areas for improvement.

Requirements:

• Diploma / Degree in logistics, supply chain management, business administration, or a related field (preferred).

• Proven experience in warehouse operations, with at least 3 years in a supervisory or leadership role.

• Strong knowledge of inventory management principles, warehouse best practices, and safety regulations.

• Excellent leadership and interpersonal skills, with the ability to motivate and engage team members.

• Proficiency in using warehouse management systems (WMS) and other software applications for inventory control and tracking.

• Ability to multitask, prioritize workload, and adapt to changing priorities in a fast-paced environment.

• Strong analytical and problem-solving skills, with attention to detail and accuracy.

• Effective communication skills, both verbal and written.

• Forklift certification and experience operating material handling equipment (preferred).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

· Identifying opportunities and strategies to increase sales.

• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

Assistant Manager / Manager, R&D

About CorDx:

CorDx is a multi-national biotech organization focused on pushing the limits of innovation and supply in global health. With over 2,000 employees across the world, serving millions of users in over 100 countries.

CorDx is transforming the global diagnostics industry with innovative R&D solutions, a vertically integrated supply chain, and manufacturing footprints in the United States and around the world.

With nearly two decades of IVD experience, CorDx is a leader in IVD research and development, manufacturing, and supply chain. Our proprietary line of rapid diagnostic products is recognized by families and medical professionals for reliability, affordability, and rapid results.

CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drugs of abuse, biomarkers, and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

Job Responsibilities

• Responsible for new product development, experiment and optimize buffer composition, reagents and recipes;
• Responsible for the testing and experiments of key raw materials, able to independently plan, analyze and summarize experimental data;
• Responsible for solving technical problems encountered during the research, development & production process;
• Strictly comply with laboratory-related operation and quality management requirements
• Collaborate with cross-functional teams to meet projects goals with overall organizational objectives.
• Any other ad-hoc duties or projects as required by the management team.

Qualifications:

• Experience in IVD, clean environment production, quality system, R&D and etc;
• Expertise in the operation and maintenance of lab instruments and data systems;
• Understand the relevant requirements of the production quality system for in vitro diagnostic products;
• A bachelor's degree with 7 years of relevant experience, a master's degree with 3 years of relevant experience, or a doctorate degree with at least 1 year of relevant experience. Others are welcome to apply.
• Familiar with in vitro diagnostic products such as lateral flow immunoassay, PCR, Immunoassay etc;
• Familiar with IVD product development and commercialization life cycle;
• Systematical project management, good planning, execution and timely communication. Good presentation skills.
• Majoring in biology, medicine, laboratory science, immunology, pharmacy or quality engineering are preferred;
• Enthusiastic, proactive, and down-to-earth work attitude, strong communication & execution ability, results driven, and a team player;
• Meticulous and strong sense of responsibility; able to handle stress and tight schedule;

How to Apply:

• Please send a comprehensive resume, a cover letter (If applicable), along with your current and expected salary and send to foongying@cordx.com or apply @ My Careerfuture.
• We regret that only shortlisted candidates will be contacted

Assistant Manager / Manager, Regulatory Affairs

About CorDx:

CorDx is a multi-national biotech organization focused on pushing the limits of innovation and supply in global health. With over 2,000 employees across the world, serving millions of users in over 100 countries.

CorDx is transforming the global diagnostics industry with innovative R&D solutions, a vertically integrated supply chain, and manufacturing footprints in the United States and around the world.

With nearly two decades of IVD experience, CorDx is a leader in IVD research and development, manufacturing, and supply chain. Our proprietary line of rapid diagnostic products is recognized by families and medical professionals for reliability, affordability, and rapid results.

CorDx delivers rapid testing and point-of-care medical device solutions used in the detection of infectious disease such as COVID-19, pregnancy, drugs of abuse, biomarkers, and more. CorDx is at the cutting edge of technology, artificial intelligence, and data science with the goal of delivering diagnostic solutions to some of the most critical questions in healthcare.

Job Responsibilities

• Lead product registration: including preparation of registration dossier, design of clinical trial and manage execution and communication with CRO (clinical research organization);
• Be the expert on laws and regulations for product registration in company’s regions of interest;
• Interface the communication with regulatory agencies, e.g. Food and Drug Administration, track the progress of product registration, and resolve problems raised by experts during the review process;
• Lead the process of product testing, clinical verification, data collection and relevant tracking;
• Submit to agencies scientific special projects on behalf of the company;
• Guide the company’s audit review from regulatory bodies e.g. the Food and Drug Administration, lead the company's internal review, and participate in the operation and maintenance of the company's various quality management system.
• Establish collaborative and cooperative working relationship with key opinion leaders and the regulatory bodies;
• Collaborate with cross-functional teams to meet projects goals with overall organizational objectives.
• Any other ad-hoc duties or projects as required by the management team.

Qualifications:

• Familiar with ISO13485 quality management system, solid medical device quality management qualifications, including but not limited to Class II and III medical devices;
• Expert in medical device product registration laws and regulations, able to independently draft registration dossier;
• You shall have complete registration experience of Class II and Class III medical devices;
• A bachelor's degree with 7 years of relevant experience, a master's degree with 3 years of relevant experience, or a doctorate degree with at least 1 year of relevant experience. Others are welcome to apply.
• Familiar with in vitro diagnostic products such as lateral flow immunoassay, PCR, Immunoassay etc;
• Familiar with IVD product development and commercialization life cycle;
• Systematical project management, good planning, execution and timely communication. Good presentation skills.
• Majoring in biology, medicine, laboratory science, immunology, pharmacy or quality engineering are preferred;
• Enthusiastic, proactive, and down-to-earth work attitude, strong communication & execution ability, results driven, and a team player;
• Meticulous and strong sense of responsibility; able to handle stress and tight schedule;

How to Apply:

• Please send a comprehensive resume, a cover letter (If applicable), along with your current and expected salary and send to foongying@cordx.com or apply @ My Careerfuture.
• We regret that only shortlisted candidates will be contacted

JOB DESCRIPTION

· Assist in managing the end-to-end recruitment process, including job posting, resume screening, scheduling interviews, and conducting reference checks

· Coordinate recruitment activities such as job fairs, campus recruitment, and networking events

· Ensure timely communication with candidates throughout the recruitment process, providing updates and feedback as necessary

· Source and identify qualified candidates through various channels, including job boards, social media, networking, and referrals

· Conduct initial screenings and assessments to evaluate candidate qualifications and fit for specific roles

· Serve as the main point of contact for candidates, addressing inquiries and providing information about the company and job opportunities

· Maintain accurate and up-to-date records of recruitment activities, candidate information, and hiring metrics

· Generate recruitment reports and analytics to track key performance indicators and inform decision-making

· Assist in analyzing recruitment trends and identifying areas for improvement

· Provide support to the recruitment team in various tasks and projects as needed

JOB REQUIREMENTS

· Diploma in Human Resources, Business Administration, or related field

· Strong understanding of recruitment processes, techniques, and best practices

· Excellent communication, interpersonal, and organizational skills

· Entry candidates are welcome, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

As the Senior Manager/Assistant Director, IOC, you will lead the planning, implementation and continuous improvement of the Integrated Operations Centre (IOC) for Health and Social Care Division and scale up the various functions for the entire organisation in SLEC.

Responsibilities:

1. Support the Mission and Vision of SLEC

a. Be committed to SLEC’s mission and vision and support SLEC’s growth goals and strives to fulfil our strategic mandate.

2. Superior Situation Awareness and Resource Management

a. Enable the IOC to possess superior situational awareness of all capacities and utilization/efficiency rates of all facility and manpower resources across all service lines and services for SLEC on a daily basis.

b. Create business intelligence/analytics with the preparation of Dashboards and Key Performance Indicators (KPIs), which includes Wait Times for Admission, utilisation rates of facilities, efficiencies of staff and etc.

c. Drive performance management with the measurement of performance gaps and recommend improvement opportunities.

d. Collaborate with various HODs of Services/Divisions to improve efficiencies and utilisation rates of all manpower resources and facilities.

e. Liaise with HODs of Services and Centres in possible cross-deployment of manpower resources when minimum headcount/manning situations are breached.

3. Contact Centre Operations

a. Coach and manage Contact Centre Agents to ensure they deliver class-leading service quality which results in high client satisfaction scores and Net Promoter Scores (NPS).

4. Incident Reporting and Management

a. Classify, report and manage incidents using Incident Reporting matrix and protocols.

b. Alert all relevant stakeholders and senior management promptly on major incidents.

c. Facilitate After Action Reviews (AARs) after each incident with relevant stakeholders and share learnings with senior management and colleagues.

5. Care Integration

a. Harnessing technologies, collaborate with HODs to generate a 360 view of each client.

b. Collaborate with relevant HODs and facilitate the formulation of integrated and standardised care plans across various Services and facilities.

c. Facilitate the planning, development and standardisation of care plans which are outcome and evidenced based.

6. Operations Excellence

a. Assist in the formulation in the Operations Excellence Framework.

b. Map and standardise key processes across Services and facilities (including, Admission, Assessment, Financial Counselling, Care Delivery, Billing, and etc).

c. Identify improvement opportunities and work with HODs and Kaizen/Lean Champions to reduce waste, add value and improve efficiencies.

d. Collaborate with HODs to ensure compliance with Standard Work and embark on PDCA/PDSA cycles as part of the continuous improvement effort.

7. Service Excellence

a. Assist in the formulation of the Service Excellence Framework.

b. Champion the Voice of our Customers (VOC), with a holistic plan to engage, understand and improve the Satisfaction and Net Promoter Scores (NPS) of all Centres and Services.

c. Assist in the implementation of building blocks of the Service Excellence Framework. These include including the following:

i. Service Charter/Vision

ii. Service Transaction Maps (STMs)

iii. Service Measures and Metrics

iv. Service Benchmarking

v. Training and Development

vi. Rewards and Recognition, including Role Modelling

vii. Service Culture

Requirements:

1. Education and Credentials

a. Minimum bachelor’s degree in healthcare administration, business administration or relevant field.

b. Minimum 5 years experience in resource management and supervision in frontline operations.

c. Experience in healthcare/social services sector will be advantageous.

2. Job Requirements

a. Deep knowledge of healthcare service and business models, organization and operations, exposure to community health and innovation.

b. Demonstrates strategic thinking abilities.

c. Excellent problem-solving skills with strong conceptual, highly structured, and analytical capabilities to deal with ambiguities.

d. Committed, self-motivated and action-oriented personality with strong ownership to drive business performance and the success of strategy development and implementation.

e. Ability to work independently across different business units and staff levels.

f. Experience working with internal and external stakeholders.

3. Technical Skills

a. Kaizen/Lean trained with practical experience in mapping and standardizing processes.

b. Prepare Work Instructions/SOPs and Workflows for enterprise-wide implementation.

c. Experienced in managing external clients’ feedback, incident management and generating Dashboards/Reports for Leadership Team’s review.

d. Experienced in the planning and implementation of new systems/technologies enterprise-wide.

e. Strong team player with good collaboration skills with multiple internal and external stakeholders.

f. Self-driven and pro-active with high capacity in managing multiple projects/assignments simultaneously.

Proficient in the use of Microsoft Office applications.

Singapore – Product & Design Team

Shared Game Services (SGS) provides core platform services to all games published by Garena. Services include but not limited to authentication, payment, and mobile SDK. We are a dedicated and passionate team of product managers and engineers committed to building a platform that is scalable and robust for high volume, while

ensuring reliable and localized user experience for our users. We’re looking for a product manager to join us, to explore, execute, iterate, and deliver services for users around the world.

Job Description

• Collaborate with internal and external teams to build and improve shared game services, including payment, authentication, etc.
• Understand and take ownership of products, and keep iteration and evolution to let the products adapt to new requirements.
• Collaborate with business stakeholders and local teams to improve quality of products and operation.
• Effectively communicate product plans, context, and outcomes with business teams and cross-functional stakeholders to drive strategic alignment.
• Take ownership of the product development lifecycle and ensure timely deliveries.
• Drive product operation’s operational excellence, consolidate and review Standard Operating Procedures (SOPs) to enhance team’s overall capability and efficiency in addressing business challenges.

Job Requirements

• Bachelor’s degree or higher in Computer Science, Information Systems, Business Analytics, Statistics, Mathematics or related fields.
• At least 2 years of product management experience. Experience from the Internet industry (e,g., consumer-facing website, apps) is preferred.
• Experience in agile development process is preferred.
• Proven work experience on a collaborative team and working directly with developers for implementation of designs is preferred.
• Excellent written and verbal communication skills along with the ability to effectively collaborate with cross-functional teams.
• Strong problem solving skills and logical thinking.
• Team players with positive and eager-to-learn attitude.
• Adaptable, open-minded, and comfortable to work with ambiguity and change in a fast-paced environment.
• Solid technical background with understanding and/or hands-on experience in software development and technologies is preferred.
• Experience in payment solutions or authentication is preferred.
• Intuitive understanding and interest in UX design is preferred.

Interested applicants are invited to apply directly at the NUS Career Portal.

Your application will be processed only if you apply via NUS Career Portal.

We regret that only shortlisted candidates will be notified.

Job Description

Global Asia Institute is seeking to fill a position of an Institute Administrator to head research administration and programmes. A dynamic, highly motivated and with a “can-do" outlook is required to support the following duties.

Duties & Responsibilities

• Management of Research ProjectsMonitor the progress of research projects, manage resource allocation, and assist in research compliances such as Research Collaboration Agreements, ethics approvals.
  
• Administration of Research GrantsAdminister research calls, assess and recommend funding decisions, convey awards and disburse grants, manage and monitor project implementation
  
• Administration of Research Programmes
• Preparation of Reports and Publications
• Organisation of Forums and Events
• Secretariat Duties to Management Committees
• Office Administrative Duties

Qualifications

• University degree or higher
• At least 2 years of work experience.
• Excellent diplomatic and communication skills
• Good knowledge of Microsoft Office Suite (Word, Excel, PowerPoint, etc)
• Inclusive and team player who strives in collaborative environment
• Interest in supporting a community of researchers

COMPANY DESCRIPTION

The Children and Youth Group (CYG) in The Salvation Army Singapore serves hundreds of vulnerable children and youth yearly. In line with our vision to provide a continuum of care to uplift those in need, our services span from preventive services, foster care and residential services to reunification support services for vulnerable children returning to their natural families after being removed due to safety concerns. We believe that every child is precious and unique and children grow best in families. We also believe in the potential of every child and family to transform and thrive.

RESPONSIBILITIES

About the jobWe are looking for a progressive and meticulous Finance manager to oversee and ensure smooth functioning for a full suite of finance functions in a social service environment. You should be an experienced leader with a knack for optimisation or business process re-engineering, good collaborator and excellent people manager.

Job Responsibilites:

• Ensure that timely and accurate reporting and analysis to Management, Headquarters and relevant funders and regulators, including providing analytical support to Management for financial matters.
• Lead and think outside the box to enable optimisation and process efficiency, leveraging on technology where possible.
• Ensure that transactions are properly accounted for and processed in a timely manner with supporting evidence
• Monitor cash imprest, cash disbursements, cash advances and credit card transactions.
• Prepare annual budget.
• Monitor and provide analysis to enable effective fiscal management, while putting in place controls for good governance and to reduce risks of overspending.
• Liaises with the external auditors for statutory audits and ensures all exceptions and issues are addressed accurately.
• Develop an efficient database and filing record system to ensure all documentation are properly accounted for and meet with all regulatory and statutory requirements.
• Liaises with MSF on receipting of funding matters.
• Filing of invoices to government agencies and Vendors@Gov.
• Participate in senior management meetings.
• Overseeing and reviewing work done by the finance team and providing training.

• Relevant Accountancy work experience with at least 3 years of experience in managing a team of accountants and accounting staff.
• Degree or Graduate Diploma in Accountancy or Finance from a recognisable university.

Job Requirements

• An analytical mind
• A keen eye for detail and desire to probe further into data
• Ability to stick to time constraints and able to work in a fast-paced environment
• Excellent professional and accounting skills
• Great at optimisation and process efficiency
• Good management skills
• Keen to work in children and youth sector
• Good written and oral communication skills
• Great team player and collaborator.

Working Hours

9am to 6pm - Monday to Friday (inclusive 1 hour lunch break)

Work Location

Children and Youth Group - Gracehaven Children's Home

3 Lorong Napiri Singapore 547528

JOB DESCRIPTION

· Lead and mentor the marketing team, providing guidance, feedback, and support as needed

· Foster a collaborative and high-performance culture within the marketing department

· Set clear goals and objectives for team members and evaluate performance regularly

· Manage digital marketing channels such as websites, email marketing, social media, and online advertising

· Develop and implement digital marketing campaigns to drive traffic, engagement, and conversions

· Utilize analytics tools to track and analyze website and social media performance, making data-driven decisions

· Oversee the creation of marketing collateral, including brochures, advertisements, and promotional materials

· Plan, coordinate, and execute marketing campaigns across various channels, including digital, print, and social media.

· Monitor campaign performance and analyze key metrics to optimize results and ROI

· Conduct market research and analysis to identify trends, opportunities, and consumer preferences

· Collaborate with cross-functional teams to align marketing initiatives with overall business goals

JOB REQUIREMENTS

· Minimum Diploma and above

· Willing to learn and flexibility to adapt to working environment

· Entry level candidates are welcome to apply, training will be provided

EA Reg. Number: R21100629

EA License Number: 22C1278

Job title: Operations Manager

Job scope:

• Supervise and oversee daily operational activities.
• Lead a diverse team of 80 drivers, encompassing various nationalities.
• Contribute to scaling the team to 150 drivers in accordance with the company's expanding operations.
• Provide guidance and mentorship to Assistant Operations Managers and oversee three shift foremen.
• Formulate and execute strategies to enhance fleet utilization, reduce downtime, and optimize operational efficiency.
• Collaborate with clients, vendors, and stakeholders to address operational challenges, mediate conflicts, and ensure client satisfaction.
• Ensure adherence to all pertinent regulations and safety protocols within the transportation sector.
• Partner with the Human Resources department to recruit, train, and retain skilled drivers and operational personnel.
• Cultivate a culture of collaboration, accountability, and continual improvement within the operational framework.
• Manage budgetary responsibilities, including expense control, forecasting, and financial planning initiatives.

Qualifications:

• Proven experience in operations management, preferably in the transportation or logistics industry.
• Strong ability to lead, inspire, and mentor teams.
• Excellent verbal and written communication skills.
• Proficient in problem-solving and data analysis.
• Exceptional multitasking and prioritization abilities.
• Visionary thinking and strategic planning skills.
• Dedicated to ensuring high customer satisfaction.
• Flexible and able to thrive in dynamic environments.

To apply, interested candidates can click the "apply now" button, send an email to [email protected], or reach out via WhatsApp at 80353296.

1. Perform daily periodic checks of Central Kitchen to ensure compliance to in-house GMP/GHP standards, SOP, Product Specifications, etc.

2. Conduct random checks on incoming raw materials, and perform product cutting on raw materials to ensure goods received are within in-house specifications.

3. Ensure Process Verification and Validation exercise are completed (i.e. SOP/CCP verification, new product launch process observation, monthly facility checks, monthly traceability exercise, finished goods shelf-life verification, etc.)

4. Conduct investigations on product/process non-conformance (on-line and customer complaints) and follow-up on proposed corrective/preventive measures to ensure effectiveness.

5. Promptly follow-up with contractors (chemical/pest control) during routine servicing to ensure work orders are conducted as per contract.

6. Participate and engage in quality system implementation (audit activities by regulatory/certification bodies and customers).

7. Conduct data/trend analysis on non-conformity of raw material/finished goods, pest reporting statistics, monthly production and facility check statistics, etc. for process and quality improvement.

8. Ensure analysis of food products via microbiological and physical testing, calibration of lab equipment and measurement tools, internal sensory evaluation are conducted as per schedule.

9. Report all non-conformances, discrepancies and/or deviations, and follow-up on the investigation of the non-conformity results.

10. Other projects as assigned.

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status

Requirements and skills

• BS/MS degree
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts. To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

• A Bachelor’s degree in marketing, business or any other relevant field
• Sound understanding of marketing fundamentals and tactics
• Creative thinking and problem-solving ability
• Leadership and project management skills
• Knowledge of digital marketing and social media marketing strategies
• Excellent verbal and non-verbal communication skills
• Proficiency with marketing tools and software
• Proficient in marketing research and statistical analysis
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for a dedicated application manager to join our IT department and take over the supervision of our network and software applications. The responsibilities of the application manager include identifying the best applications for the business's needs, installing the software, and upgrading and repairing the software as needed.

To be successful as an application manager, you should have a strong working knowledge of computer networking and administration, as well as expertise with computer troubleshooting. Ultimately, a top-notch application manager should have excellent technical skills, attention to detail, and the ability to adhere to deadlines.

Application Manager Responsibilities:

• Analyzing business operations and the business's computer systems and determining which software applications could improve efficiency.
• Making recommendations on whether to upgrade the existing systems or install new ones.
• Leading teams of IT specialists in the implementation and upgrading of network hardware and software.
• Monitoring the roll-out of new software applications to ensure there are no problems.
• Troubleshooting and resolving any problems with business application software.
• Creating and overseeing protocols and procedures for the use of any new software applications.
• Training employees on the use of any new software applications and maintaining a good work atmosphere.
• Managing local area networks, installing and maintaining routers, generating email addresses, and creating passwords and backups.
• Creating, executing, and maintaining company databases.
• Maintaining up-to-knowledge of the latest software developments.

Application Manager Requirements:

• A bachelor's or graduate's degree in programming, computer engineering, computer science, or a related field.
• Experience working as a junior IT specialist.
• Broad working knowledge of computer networking, installation, and administration.
• Experience with database management and project management.
• Excellent technical skills.
• Expertise in troubleshooting viruses and other computer problems.
• The ability to remain up-to-date with the latest software developments.
• Strong leadership, management, and customer service skills.
• Great analytical, problem-solving, and communication skills.
• The ability to handle stressful situations.

Business Development Manager Job brief

We are looking for an ambitious and energetic Business Development Manager to help us expand our clientele. You will be the front of the company and will have the dedication to create and apply an effective sales strategy.

The goal is to drive sustainable financial growth through boosting sales and forging strong relationships with clients.

Business Development Manager Responsibilities

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople
• Developing goals for the development team and business growth and ensuring they are met.
• Training personnel and helping team members develop their skills.
• Finding and developing new markets and improving sales.
• Perform any other duties assigned by the director.

Business Development Manager Requirements and skills

• Proven working experience as a business development manager, sales executive or a relevant role
• Proven sales track record
• Experience in customer support is a plus
• Proficiency in MS Office and CRM software (e.g. Salesforce)
• Proficiency in English
• Market knowledge
• Communication and negotiation skills
• Ability to build rapport
• Time management and planning skills
• BSc/BA in business administration, sales or relevant field
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

We are looking for an efficient and committed Manager to join our office. As a Manager, you will be managing the day to day activities. You will be responsible for arranging meetings for the staff, provide them necessary official documents and keep a record of the appointments within the office. You will be also arranging monthly repairs and renovations.

You will also be organizing office operations and procedures. You should be highly dedicated to work and have exceptional organizational skills. If you are ready to take up Manager duties and responsibilities, then apply right away. We will love to meet you.

Responsibilities of a Manager

• Work with Human Resources staff to recruit, interview, select, hire, and employ an appropriate number of employees.
• Provide oversight and direction to the employees in the operating unit in accordance with the organization's policies and procedures.
• Health and safety of the workforce.
• Carrying out and attaining the mission and the goals of the business unit managed.
• Development of a superior workforce.
• Development of the department.
• Development of an employee-oriented company culture that emphasizes quality, continuous improvement, key employee retention and development, and high performance.
• Personal ongoing self-development and personal growth as an employee.
• Coach, mentor, and develop staff, including overseeing new employee on boarding and providing career development planning and opportunities.
• Empower employees to take responsibility for their jobs and goals. Delegate responsibility and expect accountability and regular feedback.
• Consciously create a workplace culture that is consistent with the overall organization's and that emphasizes the identified mission, vision, guiding principles, and values of the organization.
• Lead employees using a performance management and development process that provides an overall context and framework to encourage employee contribution and includes goal setting, feedback, and performance development planning.
• Lead employees to meet the organization's expectations for productivity, quality, continuous improvement, and goal accomplishment.
• Provide effective performance feedback through employee recognition, rewards, and disciplinary action, with the assistance of Human Resources, when necessary.
• Maintain employee work schedules including assignments, job rotation, training, vacations, and paid time off, telecommuting, cover for absenteeism, and overtime scheduling.
• Maintain transparent communication. Appropriately communicate organization information through department meetings, one-on-one meetings, and appropriate email, IM (Instant Messaging), and regular interpersonal communication..
• Plan and implement systems that perform the work and fulfill the mission and the goals of the department efficiently and effectively.
• Plan and allocate resources to effectively staff and accomplish the work to meet departmental productivity and quality goals.
• Plan, evaluate, and improve the efficiency of business processes and procedures to enhance speed, quality, efficiency, and output.
• Manage the preparation and maintenance of reports necessary to carry out the functions of the department. Prepares periodic reports for management, as necessary or requested, to track strategic goal accomplishment.
• Communicate regularly with other managers, the director, vice president, president, and other designated contacts within the organization.
• Perform other duties and responsibilities, as assigned.

Manager Job Requirements

• Knowledge and experience in business, supervision, and management.
• Knowledge of the functions, operation, and mission of the specific department.
• Better than average written and spoken communication skills.
• Outstanding interpersonal relationship building and employee coaching and development skills.
• Management experience in a team-oriented workplace preferred.
• Demonstrated ability to lead and develop a department and department staff members.
• Demonstrated knowledge of basic economics, budgeting, and accounting principles and practices.
• Demonstrated ability to serve as a knowledgeable resource to the organization's management team that provides leadership and direction.
• Excellent computer skills in a Microsoft Windows environment. Must include knowledge of Excel and skills in Access..
• Evidence of the ability to practice a high level of confidentiality.
• Excellent organizational management skills.