The Role Responsibilities

Purpose of the role

The Lead, HR Strategic Change will support the Global Head, HR Strategic Change in designing, developing and implementing global HR strategic initiatives that align with the organization’s overall business objectives and goals. As part of the global HR Strategy & Digital Transformation Team (S&DT), the role holder will play a key role in supporting our HR function is delivering its ambitious agenda globally.

Strategy

· Work closely with the Global Head, HR Strategic Change to deliver HR and digital transformation strategic initiatives across the Group, ensuring these are aligned to the Group strategic agenda and to the Global HR overarching strategic agenda.

· Drive the delivery of global programs, such as the refreshed HR Target Operating Model (HR TOM) globally, collaborating with senior stakeholders across HR.

· Articulate clear deliverables, define implementation plan and required budget to deliver the best outcomes for each of the allocated programs.

· Take ownership of designing and running workshops with senior stakeholders ensuring the right outcomes are achieved in the most efficient way.

· Maintain constant collaboration and engagement with other HR Centres of Excellence, ensuring that our ways of working and operating model continue to drive high levels of experience for our colleagues in a way that combines the best of the digital-human interface.

· Ensure close collaboration with key internal HR and Group wide stakeholders to align on priorities, expectations, connections and dependencies.

· Support the writing of strategic papers for our HR Management Team on our HR priorities and the progress of global HR initiatives when required.

Business

· Contribute to the monitoring of external perspective to bring in innovative ideas and benchmark ourselves with progressive companies across sectors to drive greater impact for our clients.

· Support relationships building and management of vendors when required.

Processes

· Ensure new changes implemented are aligned with existing global HR processes and procedures to maintain the efficient and effective management of the organization’s global workforce.

People & Talent

· Promote and embed the valued behaviours into the ways of working of the entire programmes resource base.

Risk Management

· Take personal responsibility for understanding the risk and compliance requirements of the role.

· Effectively and collaboratively identify, escalate, mitigate and resolve risk and compliance matters.

Governance

· Adopt and align with the ways of working defined by our PMO and our change office.

Regulatory & Business Conduct

· Comply with the highest standards of regulatory and business conduct and practices as defined by internal and external requirements.

· Assess requirements and take accountability for ensuring all regulatory requirements related to the introduction of key cloud products and supporting business processes are met in a timely fashion, including data residency, data privacy, outsourcing arrangements and legal requirement

· Understand and ensure compliance with, in letter and spirit, all applicable laws, regulations and guidelines including those governing securities activities, company law, anti-money laundering, terrorist financing and sanctions; the Group’s policies and procedures; and the Group Code of Conduct.

· Embed the Group’s Values and Group Code of Conduct to ensure adherence with the highest standards of ethics. Comply with relevant policies, processes and regulations, as part of the culture.

Key stakeholders

· Global Head, HR Strategy & Digital Transformation

· Global Head, HR Strategic Change

· HR Strategy & Digital Transformation Leadership Team

· HR Change Office

· HR Program Managers

· HR Change and Enablement Team

· Accountable Executives

· HR Chief Product Owners

Other Responsibilities

· Perform other responsibilities assigned under Group, Business or Functional policies and procedures

Our Ideal Candidate

· 10+ years of experience working within Human Resources in the financial industry preferable

· Experience of working within Big Four consultancy environment

· Have worked in an international, dynamic organisation

· Ability to balance strategic thinking, with operational detail where required to assure quality and problem solve

· Excellent stakeholder engagement skills and ability to adapt to different styles according to target audience.

· Demonstrated competency in decision making and problem solving; resource management; conflict management; leadership; and planning, prioritising and goal setting.

· Excellent communication skills – oral, written and presentation.

· A proven track record leading successful projects. Deep understanding of ePMO processes and requirements

· Strong understanding of complex programmes financials and SCB financial processes

· MS Project skills

· Advanced MS Office Suite Skills including SharePoint

· Ability to communicate complex information to stakeholders, internal resources and 3rd parties

Role Specific Technical Competencies

· Establishing and Maintaining Trust

· Human Resources Consulting

· Industry Knowledge

· Organizational Change Management

· Planning: Tactical, Strategic

· Strategic Thinking

About Standard Chartered

We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.
Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

· Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do

· Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well

· Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term

In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

· Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations

· Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with minimum global standards for annual and public holiday, which is combined to 30 days minimum

· Flexible working options based around home and office locations, with flexible working patterns

· Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills, global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits

· A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning

· Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.

Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Visit our careers website www.sc.com/careers

Job Description & Requirements:

Due to business expansion in Singapore and regionally, we invite suitably qualified candidates to apply for the position of HR Executives. If you enjoy working in a team, please do not hesitate to send a copy of your resume to us.

Job responsiblities:

· To work closely with our clients to understand their recruitment and staffing needs

· To be involved in recruitment and staffing cycles to source, identify, hire and deploy suitable talents

· To use a variety of software tools and job-portals to assist in candidate sourcing activities

· To be involved in conducting candidate interviews (virtually and physically) to ascertain skill-sets match and suitability

· To develop and lead a team of junior recruitment consultants

· Handle staff on-boarding and out-boarding activities

· Assist in managing a team of professional contract staff to ensure smooth operation

· To assist in business development and client acquisition activities

· To work with regional functional teams to jointly support staffing activities

· Some occasional regional business traveling may be required from time to time

· To work with management staff to help map out recruitment strategy, talent management and retention, and staffing growth plans

Job Requirements:

· Degree / Diploma in any fields of study from recognized institutions

· Fresh Graduates are welcome to apply

· Good communication skills and interpersonal skills

· Possess a pleasant and can-do personality

· Ability to multi-task and work independently as well as in a team

· Ability to interact with people at all levels

· Familiarity with software tools such as MS Word, Excel and Powerpoint

(EA Reg No: 20C0312)

Only shortlisted candidates will be notified.

Responsibilities:

• Handle the opening and closing of space
  Attend to customers
• Share and recommend products according to customer’s needs
• Gather feedback
• Other duties as required

Requirements:

• Able to commit for at least 1 month for the contract period. (Feb -May 2024)
• Possess good communication and interpersonal skills
• Possess strong customer service skills

If you are confident that you have the relevant experiences, please email your resume in MS Word format to [email protected]

We regret that only shortlisted candidates will be notified.

• Well Established Equipment Manufacturing (Semiconductor) Company

• Company located at Woodlands

• Working hour: 9am – 6pm (Mon – Fri)

• Variable Bonus + Excellent Welfare

Job Scope

• Develop control solution related to Semiconductor equipment.
• Design electrical system includes interlock, power distribution, digital/analog signal, I/O, etc.
• Manage external vendors or contractors to deliver sub-systems that meet design specification and reliability.
• Responsible for equipment safety, manage equipment compliance and certification on standards such as SEMI, CE, etc.
• Integrate and test subsystems.

Requirement

• Bachelor’s Degree in Electrical Engineering or equivalent
• 2 to 4 years of relevant experiences in Electrical System Design role
• Experience in Electrical CAD tools, designing cables / PCB design is an added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established German MNC Freight Forwarding Company

• Working hour: Monday – Friday (8:30am – 5:30pm)

• Working location at Harbourfront

• AWS + Variable Bonus

• Excellent Welfare & Benefits + Career Progression

Job Scope

• To Assist on Client’s Budgetary Exercise / Project Bidding
• Proposed Better Freight Solution
• Handled internal tender from overseas office for project biddings
• Ensure all requests received for cost quotations, from clients are responded to within the shortest possible time frame/deadline.
• Retain responsibility for all aspects of pre contract by ensuring the responses are properly managed and collated to the required Company standards within the allotted time frame.
• Ensuring all technical information and quotes required from the Operations team and external service providers is received, evaluate, compile and submit to client within time frame / deadline.
• Manage the clarification process involving all parties required to make clarifications and return responses to Clients.
• Conduct and complete negotiations to award, ensuring agreed profit retention.
• Ensure adequate attendance to discuss client requirements
• Attend any particular business development issues with the client including sales calls
• Maintain good relationships with carrier/service provider to obtain more competitive cost.

Requirement

• Diploma / Degree in Logistics / Business Management or equivalent
• 2 – 4 years related Tender & Pricing experience in freight forwarding industry

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Working hour: 9am – 6pm (Mon – Fri)

• Company located at Woodlands

• Variable Bonus + Excellent Welfare

• Well Established Equipment Manufacturing (Semiconductor) Company

• On-Job-Training Provided

Job Scope

• Designing, manufacturing, and installing components that fulfil requirements.
• Perform a full lifecycle product development (design, develop, test prototypes, manufacture and implement)
• Analysing problems or deficiencies and developing solutions to resolve them.
• Conducting experiments and evaluations to improve and innovate product designs.
• Creating plans and designs using CAD technology.
• Evaluates final product’s overall performance, reliability and safety.
• Estimating budgets and time scopes for each project.
• Writing technical documentation for machine operators.
• Ensuring that products meet compliance regulations.
• Collaborating with project managers and other engineers in our team.
• Liaison with vendors on finalization of modules.
• Responsible for mechanical documentation.

Requirement

• Degree in Mechanical / Mechatronics Engineering or related disciplines
• 1 - 3 years of relevant experiences in mechincal engineering field

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

Our Client is a leader in the Manufacturing MNC. Due to their current expansion plan, they are looking for a Senior Human Resources Generalist, Regional to join their team, in hopes of developing the current high performing team. They are located in the West, easily accessible.

Responsibility:

• Responsible for full Spectrum of HR and Admin duties such as Recruitment, L&D, on-off boarding, compensation, payroll outsourcing (SEA) and reporting (HR reports and Cost) and other HR matters in local and SEA market
• Collaborate with management to execute company direction with HR activities, HR policies, engagement and other programs
• Responsible for general affairs and office managements
• Work and support regional (SEA) HR manager on strategic HR activities and initiatives, such as Culture, Labour, Hiring, Growth, L&D and Talent Management.
• Responsible for regional HR tactical matters in the Core Areas of Excellence.
• Support regional manager with Analytics Processes, work flow management and maintain electronic or physical documentations
• Any ad-hoc duty as given

Requirement:

• Min Degree in HR or relevant field
• Min 5 years of full spectrum and HR operation experience with at least 2 years regional experience.
• Experience with Workday, BIPO will be added advantage.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No. 19C9682

EA Reg. No. R23115553 (Lai Hor Yan)

• Part of a growing compliance department in the Fintech industry.
• 6 months contract for a start (extendable/convertible)

About Our Client

Our client is a Singapore-based remittance payment service company connected to financial institutions and banks around the world. They enable users to take charge of their digital financial services by simplifying transaction services through their product designs and innovation.

Job Description

The compliance team is responsible for preventing, managing and mitigating the financial crime risks, that may occur through the payments we process, for our global customers or the products and services our business provides. Our goal is to be a trusted defence control function, in-order to protect the company from financial crime risks.

• Responsible for compliance & AML risk identification at stages of the customer onboarding and transaction journey.
• Surveillance of transactions on an ongoing basis pre and post-transaction.
• Investigate escalations on unusual transactions.
• Timely reporting of AML risks
• Updating of compliance policies and procedures.
• To provide ML/TF preventive training and keeping of training records.
• Filing of Suspicious Transaction Reports to the relevant Authorities.

The Successful Applicant

• Degree with min 1 year of relevant working experience
• Strong attention to details, research, and investigation skills
• Able to work independently as well as in a team

What's on Offer

• Exciting opportunity to join a Fintech start-up
• Work Arrangement: Hybrid
• Training provided

• Dynamic fast paced environment
• Good collaborative team-based environment

About Our Client

Michael Page is a renowned international recruitment firm, connecting top talent with leading businesses across various sectors. As a R2R Accountant at Michael Page, you will play a pivotal role in driving Accounting excellence and take charge of regional portfolios across various markets aside the usual BAUs.

Job Description

• Month end closing and processing of all accounting journals - intercompany, payroll, prepayment, depreciation, provisions, accruals etc
• Preparation of monthly reporting, cash forecast and group reporting to the UK
• Arranging monthly intercompany recharges, confirmations, and settlements
• Completing the monthly bank reconciliation and investigate any unusual item
• Completing monthly general ledger reconciliations and investigate any unusual item
• Ensure compliance to company policies and maintain strong internal controls.
• Tax compliance - Service Tax, GST/VAT, Withholding Tax, Corporate Tax, Transfer Pricing
• Preparation of audit schedules and liaise with auditors
• Finalization of Financial Reports and ensure all statutory reporting are comply with, including statistical surveys
• Prepare tax pack for group reporting
• Prepare corporate tax information organizer for tax agent to complete tax computation and filing
• Assist in the start-up/wind-up of business entity
• Manage relationship with accounting outsource firm on day to day operations and compliances
• Perform variance analysis and manage costs accruals/provisions.
• Work closely with FP&A team to assist in budgeting and forecasting
• Responsible for the overall closing; to work closely with other team members to ensure revenues and costs are booked correctly.
• Liaise with auditors, bankers, and local government bureaus as required
• Regular communication with stakeholders, both internal & external
• Provide assistance and perform ad hoc tasks as required

The Successful Applicant

• 5+ years experience as a Regional Financial Accountant in the APAC region.
• Strong interpersonal skills and able to excel in a multicultural environment
• Commitment to service excellence
• Strong MS Office eg. Excel knowledge in pivot table and sound knowledge of Microsoft Outlook
• Strong presentation and analytical skills
• Exceptional attention to detail, organisational and time management skills
• Dynamic, fast learner ability to work in fast paced environment

What's on Offer

This is an exciting opportunity to be part of a dynamic and global organisation with great work environment! Recognised as Best Place to Work @2023 award, our sucess is underpinned by culture of putting people and teamwork first, and we're immensely proud of our reputation for professionalism and integrity.

Job Description:

We are seeking an enthusiastic and results-driven Recruitment Consultant to join our team! If you have a background in the recruitment sector (in-house recruiter, outsourced recruiter, HR professionals, etc.) or wanting to enter the recruitment field (SAHM returning to workforce, mid career switch individuals, etc.), we invite you to explore the possibilities with us.

Job Responsibilities:

• Manage 360 end-to-end recruitment process
• Identify new business opportunities and build relationships with potential clients.
• Collaborate with our clients to understand their specific hiring needs and preferences.
• Build and maintain a network of potential candidates through various channels.
• Provide an exceptional client and candidate experience throughout the recruitment journey.

Job Requirements:

• Must obtained CEI
• Ability to work independently and meet deadlines.
• Excellent communication and interpersonal skills.
• Experience in Sales or Recruitment would be an advantage.
• Passion in Hospitality and F&B Industry.

Perks We Offer:

• Competitive and uncapped commission structure with performance-based incentives.
• Flexibility to work remotely and manage your own schedule.
• Or if you want to work in the office, it is located in Orchard area.

If you are a passionate recruitment consultant who thrives on connecting talent with opportunity, we'd love to hear from you! Please click "Apply Now" button to share your updated resume with us.

We regret to inform that only shortlisted candidates would be notified.

AM Recruitment Pte Ltd (License No: 23C1821)

Mandy Lim Teng Hong (EA Reg. No: R23117478)

Our client excels in providing unparalleled services within the dynamic service industry. Cantered on delivering high-quality solutions and development services, they serve a diverse clientele spanning public and private sectors across the Asia Pacific region. Their commitment to integrating technology with a personalized touch has redefined contemporary business practices. The client's unwavering dedication is evident in their enthusiastic pursuit of delivering exceptional service, underscoring their reputation for excellence.

They are hiring HR Operations Lead

About the Role

The primary focus of this role is to comprehend the business landscape by aligning with the organization's strategy and milestones, driving HR and people performance through initiated programs. The HR Operations Lead provides support to a variety of businesses and collaborating with business leaders across the board. This revolves around tactical HR operations, requiring a Generalist-trained professional but at the same time, a business operations enabler. At present, it's a solo contributor role with the potential to evolve into a team management position overseeing 1-2 members in the future.

Responsibilities:

• Collaborating with managers, the goal is to address specific business scenarios & needs and create workflows, but not limited to, such as setting up shared services to support overseas business and or how shared services can better enable the different aspect of the business
• Taking charge of core programs involves leading implementation, fostering positive camaraderie among stakeholders, managing funding mechanisms, and proactively seeking opportunities.
• Leading end-to-end recruitment processes, collaborating with hiring managers for accurate shortlisting, and assessing competency and cultural compatibility for future bench strength are crucial.
• Providing guidance on performance improvement plans, fostering a performance-driven culture, addressing employee relations, and managing conflicts contribute to maintaining a positive and inclusive workplace culture.
• The role extends to policy development and implementation, HR analytics and reporting, payroll administration, day-to-day HR operations, and festive/event management, including driving company events.
• The successful candidate will be seen by stakeholders as a crucial HR partner, receiving endorsement from leaders for their effectiveness at work and the level of customer service provided.

Requirements:

• Possess a degree/diploma in HR or any business-related discipline, with a solid 6 years of hands-on HR generalist experience.
• Familiar with working with various stakeholders and employee groups, well-versed in the Singapore Employment Act and its interpretation, as well as the TADM workflow.
• Proficiency in presentation and Excel applications is crucial, coupled with a meticulous and well-organized approach to multitasking.
• Excel in problem-solving and process management, showcasing the ability to organize people and activities effectively.

Interested candidates, Please submit your Resume in MSword format (preferred).

Only Short-Listed Candidates will be Notified & Contacted.

PrimeStaff Management Services Pte Ltd

EA License No.: 95C5411

EA Personnel Reg. No.: R1106595

RESPONSIBILITIES

• Responsible for distributor targets in the appointed markets and products
• Develop and cultivate of the markets that you are responsible for
• Understand the marketplace; competitors’ products, pricing and sales strategies
• Responsible for the products’ profitability (sales and inventory)
• Develop marketing strategy, product positioning and messaging
• Achieve targeted business share by product categories
• Build brand equity through effective management of marketing activities
• Perform Inventory, Sales and Purchase management
• Coordinate product launches and promotional activities for overseas market
• Any other ad hoc duties as assigned

REQUIREMENTS

• Degree in Marketing/ Business
• Knowledge in Business Accounting P&L is an added advantage
• Team player with strong analytical, excellent international and communication skills
• Good business acumen and presentation skills
• Ability to conceptualise marketing directions
• Able to work in a fast pace environment
• Occasional overseas travelling is required

There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

EUC Engineer L2

Brief Description:

End-User Support, strong in supporting all Windows, iOS, and macOS systems, applications, and networking related.

Responsibilities

• Basic help desk resolution and service desk delivery.
• Routine System administrative activities
• Resolve incidents escalated by L1/Helpdesk as per the agreed SLAs and timelines. They usually have a Run-Book/KB which they can refer to for immediate resolutions. They are also supposed to coordinate with any other support or dependency groups in case the incident has any linkage.
• Troubleshooting for Alert logs files, transaction logs and backup logs.
• Troubleshoot End to End User Devices
• Run the backups, recovery errors, respond to the request regarding the restoration of the DB
• Responsible on making backup tapes schedule and changes.
• Monitor the metric alerts, performance-related issues like high CPU utilization, Application performance, high Memory utilization, Application tuning and Query.
• tuning
• Acknowledge the request for DB stop/start, user creation and grant specific data access to user.
• System upgrades/migrations
• Making sure Inventory is updated.
• Escalates the problem to next level/Vendor.
• Good working experience in iOS devices ( iPad, MacBook, & iMac )

Requirements

• Higher Nitec and above in Information Technology or related field
• Provide IT technical service desk and onsite support for end-user services
• Support desktops, notebooks, printers and other hardware components.
• Minimum 3 years of IT (EUC) relevant experience in Apple products, applications and networks.

Contract Type: 12 Months (Renewal)
Salary: SGD2,800 to SGD3,500
Location: East Coast, Punggol
Working Hours:
i. Mon – Fri 8:30 am to 4:30 pm (onsite), Sat 9:00 am to 1:00 pm. (onsite)
ii. Mon – Fri 10:00 am to 7:00 pm (onsite)
Commencement: Immediate

Job Types: Full-time, Contract

Contract length: 12 months

Salary: $2,800.00 - $3,500.00 per month

Schedule:

• Monday to Friday

Work Location: In person

❤️Relationship Sales Consultant

(Looking For Career Switch Opportunity)

❤️Earn $3000 Salary + High Active Comms = $6000-$10000 Income Monthly, Excluding Other Monetary Rewards - Incentives, Recurring Comms, Year Bonus, Loyalty Benefits, Career Progression Etc

(Pay Package Proven To Enable New Personnels Without Experience To Fetch At Least $6000-$10000 Monthly Income)

• Working hour: 9am – 6pm (Monday – Friday)

• Company located at Bukit Batok

• Company transport provided at Jurong East MRT

• AWS + Excellent Welfare

• Well Established Freight Forwarding Company

Job Scope

• Perform admin duties in HR department.
• Application, renew and cancellation of work passes.
• Prepare time sheet, review, and verify workers' time sheet approved by the department managers to ensure the accuracy and correct errors.
• Process payroll using Infotech.
• Maintain of employee data including create Personal files, updating data into system.
• Submission of IR8A/IR21.
• Guide hiring in selection of candidates with right competencies, experience and culture fit through effective screening and assessment processes.
• Guide on boarding managers to enhance effectiveness of orientation, induction to assimilate new hires effectively.
• Ad-hoc duties the assigned by the supervisor (e.g. ISO and BCM audit).

Requirement

• Bachelor / Diploma in Human Resources, Business Administration or equivalent
• 2 to 4 years of relevant experiences
• Knowledge in InfoTech System will be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

This is a 12 months contract assigned to our client

Work Location: Commonwealth MRT

Salary Range : $4,000-$6,000

Skills Requirement

1. Security clearance required for this role, candidate cannot onboard unless security clearance done.

2. Presentation, client managememt, data analysis, hands on running the whole operation.

3. Have experience in managing team of 50, inbound and outbound & resource planning

4. Should know how to manage client KPI and expectations.

5. Should know contact centre (Matrix)

Job Description

1. Assist Helpdesk manager in managing day to day operation of Helpdesk

2. Assist Helpdesk manager in managing client on the daily reporting

3. Real Time Monitoring of daily operations to departmental objectives & KPIs are met

4. Monitor agent’s weekly performance using available data

5. Identify training and development needs of agents to bridge competency gaps.

6 Work with trainers and QA to ensure agents are appropriately trained, coached and evaluated

7. Ensure team members’ compliance in operations policies and processes

8. Provide the necessary leadership/guidance to team members to achieve Contract SLA.

9. Lead, motivate and supervise agents to ensure that Customers’ requests are answered promptly, of

consistent quality, and in accordance to stipulated performance standards

10. Coach and appraise Agents on their daily tasks and achievement of individual and departmental KPIs

11. Conduct regular huddles / meetings with agents to ensure that they are kept informed about ongoing

changes and updates (eg share important updates like survey participation rate, calls handled the

previous day, unique cases so agents are kept updated)

12. Ensure all knowledge base (eg. SharePoint/Confluence) for Helpdesk are all up to date

13. Evaluate and resolve customer’s complaint and ensure that they are dealt with expeditiously and

satisfactorily, reporting service failures to source and making recommendations to prevent recurrence.

14. Continuously review roster to ensure optimal resource utilization, enhanced productivity, and sufficient

coverage of both agents and Team Leads across Helpdesk operational hours

15. Promptly alert and escalate potential issues to ensure minimum disruptions to Helpdesk

16. Work closely with the Helpdesk Manager to communicate, implement and co-ordinate company

policies and procedures to agents and ensure compliance

17. Provide structured feedback and recommendations for tool and process improvements on

an ongoing basis

18. Perform other duties and responsibilities that may be assigned to you by the management for the

effective implementation, maintenance, and continual improvement of Helpdesk.

19. Provide regular staff engagement including but not limited to Daily Operations Floor Meeting,

20. Monthly 1:1 coaching session with team members; Quarterly team bonding session

21. To take over level 1 escalation from agents.

22. To call user to resolve the issue for user.

23. Live and inspire agents to live the corporate values, contributing to the success of company culture

(1/Pride in Customer Excellence 2/Pleasure to work in a team 3/Respect your commitment)

Skills

1. 3 to 5 years of work experience in the related field is preferred for this position.

2. 3+ years of leadership experience directly managing others

3. Strong time management skills and motivation to exceed expectations.

4. Ability to multi-task

5. Must be a strong communicator with an emphasis on effective listening and empathizing with customers,

plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).

6. Degree or diploma in any discipline.

7. Strong leadership skills

8. Good knowledge and understanding of top-class customer experience.

9. Passionate about how customer service can contribute to the success of any businesses.

10. Proactive and positive in resolving issues.

11. Experience with performance metrics

12. Excellent written and verbal communication and interpersonal skills to coach, train and assist team

members

• Basic salary UP$4000 + OT pay

• Working hour: 8:30am – 5:30pm (Mon – Fri)

• Company located at Woodlands

• Variable Bonus + Excellent Welfare

• Well Established Automation Electronics Manufacturing Company

Job Scope

• Responsible for Setting up, Testing & Commissioning of Industrial Robotic/ Advanced automated machinery
• Ensure manufacturing processes adhere to safety regulations and industry standards.
• Provide hands-on technical support during assembly and final testing on the production floor.
• Collaborate with cross-functional teams, including production, quality, and R&D, to achieve manufacturing goals.
• Provide technical support to production teams, troubleshoot issues, and develop solutions to minimize downtime and defects.
• Work closely with technicians on machine assembly & Engineering department for design improvements & BOM.
• Implement quality control measures and work on process improvements to meet or exceed product quality standards
• Collaborate with product designers and engineers to ensure that products are designed for efficient and cost-effective manufacturing.
• Comprehend both 2D and 3D engineering drawings, manage and revise of BOM.
• Implement quality control measures and work on process improvements to meet or exceed product quality standards.

Requirement

• Diploma / Degree in Mechanical / Mechatronics Engineering or related disciplines
• 2 to 4 years of relevant experiences in Industrial Automation
• Proficiency in CAD/CAM software and knowledge of manufacturing software tools will be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Working hour: 8am – 5pm (Mon-Fri), 8am – 12pm (Sat)

• Company located at Kaki Bukit

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established FMCG Company

Job Scope

• Support duties related to accounts receivable (AR) functions
• Assist in month-end closing bank recon & expenses reports
• Taking customers orders and inputting sales orders and invoices into the system
• Assist sales persons to prepare quotations for customers
• Keep track of outstanding invoice & follow up for payment
• Tracking sales data to ensure the company meets sales quotas
• Creating and presenting sales performance reports
• Coordinate with store for collection and delivery of goods
• Any ad-hoc duties will be assigned as needed

Requirements:

• Diploma in Accounting or other relevant discipline
• 1 to 3 years of relevant experiences
• Knowledge in MYOB software is a plus

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Company located at Woodlands

• Working hour: 9am – 6pm (Monday – Friday)

• Variable Bonus + Excellent Welfare

• Well Established Semiconductor Manufacturing Company

Job Scope

• Software sustaining and continuous improvement of current machine’s software.
• Responsible for software feature development and enhancement based on customer requirements.
• Provide supporting and troubleshooting to on-site software issues.
• Review and update the user requirement documents and operation procedures.
• Collaborate with mechanical, electrical, application team to implement new hardware feature or software feature to equipment.
• Develop and enhance software utilities to improve equipment setup and easy operating abilities

Requirement

• Bachelor’s Degree / Master in Electrical / Electronics / Computer Engineering or equivalent
• 2 to 4 years of relevant experiences in Software Development
• Proficient in C, C++ programming with Windows OS will be advantageous

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Basic Salary + Fixed Allowances + Incentive (UP$3500)

• Variable Bonus + Meal Provided

• Working days & hours: 5.5 Days per week: 11am – 10pm / 12pm – 10pm (follow roster)

• Various location in Singapore

• Excellent Welfare & Benefits

• Well Established Japanese F&B Company

Job Scope

• Assisting the Restaurant Manager in overseeing of the service of the Restaurant.
• In-charging the restaurant when Restaurant Manager is not around.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Recording and reporting all food-related complaints to the Chef immediately.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Maintaining the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of in the Restaurant and connected areas or pantries.
• Participating in monthly physical stocktake of the Restaurant, including but not limited to glassware, plate and crockery.
• Assisting the Restaurant Manager in implementing and developing training programs.
• Monitoring inventory levels.
• Preparing daily report when Restaurant Manager is not around.
• Reporting restaurant’s situation daily to Restaurant Manager.
• Performing miscellaneous job-related duties as assigned.

Requirement

• GCE O Level and above
• 1 – 3 years related experience in F&B Managerial positions

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Company located at Woodlands

• Working hours: 5 Days: 8:00am – 5:45pm (Mon – Fri)

• Well Established Engineering Construction Company

• Variable Bonus + Excellent Welfare

Job Scope

• Assist to prepare tender and contract documents including bills of quantities.
• Prepare and analyze costings for tenders.
• Provide advice on contractual claims and procurement strategy.
• Analyze outcomes and write detailed progress reports.
• Value completed work and make progress claims.
• Track of any variations for ongoing projects that may affect costs.
• Undertake cost analysis for repair and maintenance project work.
• Prepare and submit catalogues and sample boards.
• Other ad-hoc duties as assigned by the HOD’s.

Requirement

• Diploma / Degree in Quantity Surveying / Building or equivalent
• 2 - 4 years of relevant work experience in residential and industrial projects

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Company located at Bugis

• Working hour: 8:30am – 5:30pm (Monday – Friday)

• AWS + Variable Bonus

• Excellent Welfare & Benefits

• Well Established Japanese MNC Modular Space Solutions Company

• Training will be provided

Job Scope

• Researching on new materials, building and construction technologies, building codes and regulations in Singapore and other target markets.
• Working with the R&D team at the Japanese headquarters on product improvement & development in Singapore & target markets (e.g. JP, US).
• Performing simulations & structural calculations on our modular buildings & creating reports using simulation programmes (e.g. SolidWorks, ANSYS).
• Working together with engineering partners and the government authorities on product feasibility studies, product localisation and approval for in Singapore and other target markets.
• Documenting and presenting research findings and developments to stakeholders in a clear and concise manner.
• Ensure project adherence to schedules.
• Travelling may be required.

Requirement

• Bachelor’s Degree in Architecture, Engineering or other relevant discipline
• 0 to 3 years of relevant experiences
• Knowledge in AutoCAD / SolidWorks will be added advantage

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

KHOO SOT MEI (R21102604)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $4200 - $4600 + Allowance
• Excellent Welfare and Benefits + Career Progression
• Working location: Pioneer MRT
• Working Days: Monday – Friday
• Working Hours: 9am – 6pm

Job Responsibilities:

• Develop and implement strategic plans to enhance airfreight operations
• Collaborate with senior management to align airfreight strategies with overall company objectives
• Oversee day-to-day airfreight import and export operations
• Ensure compliance with relevant regulations and industry standards
• Optimize processes to achieve operational efficiency and cost-effectiveness
• Lead and motivate a small team of airfreight specialists
• Provide guidance, training, and support to enhance team performance
• Build and maintain strong relationships with clients, ensuring their airfreight needs are met
• Address and resolve customer concerns promptly.
• Collaborate with airlines, customs brokers, and other service providers to ensure smooth operations
• Implement key performance indicators (KPIs) to monitor and improve airfreight performance
• Monitor and report on E-AWB, FWB/FHL, and operational automation KPIs
• Facilitate effective communication among air product teams, key accounts, and team members at various organizational levels
• Collaborate with cross-functional stakeholders to formulate and implement a robust pricing strategy

Job Requirements:

• Possess minimum Diploma in Logistics Management or related disciplines
• Possess 3-5 years of relevant experience

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

CHENG JAU WEI (R23115788)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3000 - $4000 + Allowance + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Kaki Bukit
• Working hours : Normal working hours
• No Experience Required. Training Provided

Job Responsibilities:

• Prepare and submit tender & project technical proposal, compliance list and data sheet
• Review technical specifications and drawings to ensure product specifications are met
• Attend site survey and data gathering
• Prepare technical presentation
• Attend project and technical meeting
• Perform pre-sale/design of product and system technical evaluation and selection
• Perform testing and commissioning of system
• Analyse, troubleshoot and provide resolution for product & system related issues
• Provide alternative solution for product issues
• Provide product training to client and internal department
• Generate and update equipment, hardware and software records
• Prepare incident analysis report
• Coordinate and review with the project team and consultants to ensure the Technical Submissions are in accordance with the specifications and requirements
• Assist in product innovation and improvement tasks

Job Requirements:

• Minimum Diploma in Mechanical or Electrical Engineering or its equivalent
• Possess basic knowledge of AutoCAD, BIM software
• No Experience Required. Training Provided

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

Leong Wei Ling (R23117584)

EA Recruitment Pte Ltd

EA License No: 21C0492