There is currently an open position for an IT Helpdesk Analyst.

• The purpose is to handle emails, phone calls and provide remote assistance: IT helpdesk first-level support. To provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.
• Call Center experience is advantageous
• Basic experience with IT troubleshooting
• Problem diagnostics via remote support tool and calls
• Familiar with office productivity tools such as O365
• Familiar with Ticketing System (ServiceNow, Jira)
• Experienced in using Active Directory (Azure, Microsoft)
• Strong communication skills and detailed work
• Proficient Customer Service
• Proficient email and verbal communication
• Qualification: Nitec or equivalent
• Experience: Min 2 years related experience.
• Able to provide technical support to Chinese-speaking end-users. Proficiency in Chinese Mandarin is a must.

1. Product Management & Strategy

• Plans and prepares new product launch collaterals and annual marketing plans.
• Conducts analyses required for strategic decision support relating to target markets, market segmentation, SWOT analysis, competitive intelligence, positioning, and others that may be brought about by the market dynamism of the assigned business unit.
• Conducts gap analyses to identify evidence and proof sources needs to realize full value proposition of product portfolio.
• Translates science, technology, & customer requirements into marketing messages and product positioning, and communicates clearly with country representatives (sales/marketing people, country heads)
• Conceptualises marketing communication tools leading towards the achievement of the product-specific strategy.
• Develops high impact marketing and educational programs leading to system and brand conversion.
• Prepares comprehensive competitive comparison portfolio and communicates clearly to individual country sales/marketing members.
• Sets up competitive pricing for all products within the assigned BU.

2. Business Development

• Oversees the design and implementation of approved product initiatives, including launch of new products & services, introducing product enhancements, and coordinating pricing modifications.
• Identifies competitor activities and develops strategic actions to address them.
• Provides expert assistance to business partner representatives (distributors/affiliates) as second/third level support, depending on each individual country structure.
• Handles customer complaints and implements corrective/preventive actions across a professional and timely manner.
• Establish strategic initiatives with key opinion leaders (KOLs) to support the continuous success of the assigned BU.
• Deliver comprehensive and highly professional product and marketing training to all affiliates and business partners.
• Drives the development of appropriate customer / market segmentation, segment-specific value proposition, and associated sales/marketing tools.
• Organise &/or support regional marketing activities such as seminars, trade shows, etc., as needed.
• Provides support and guidance to business partners regarding products and market-related issues.

3. Implementation of favourable conditions towards achievement of team’s overall objectives

• Builds a motivating and encouraging environment in the region and within the team.
• Suggests and implements plan of actions that will add value to the team’s performance.
• Takes accountability to projects-on-hand, including each BU’s annual marketing expense budget.
• Accepts other roles assigned that will help improve team’s operation efficiency.

4. Cross-Functional Role

• Cross-functional collaboration with intra-/interdepartmental teams to achieve shared commercial goals.
• Leads the new product launch process within SAP.

Requirements

• Bachelor’s Degree in Science or other healthcare-related field
• Minimum 2 years working experience in the clinical molecular laboratory.
• Minimum 4 years marketing experience within the IVD industry
• Experience in strategic planning, strategic marketing, and business development
• MS Word, Excel, PowerPoint
• Strong written & verbal communication
• High level of planning and execution skills
• Understanding of basic financial statements
• Proven analytic skills with ability to understand complex market & product data to produce sound business recommendations.
• Ability to analyse & prioritise opportunities and generate proposals further decision-making.
• Enthusiastic, self-starter with strategic focus, positive thinking
• General working attitude focused on Integrity, Customer-focus, Accountability, Respect, & Excellence
• Experience with technical sales for molecular products such as NGS
• Travel Requirement: High
• Working overseas on weekends and national holidays to be expected

HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to ref29"at"trustrecruit.com.sg or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Lai Jun Leong (Cedric)
EA Personnel Reg No: R21102891

Benefits Summary:

• Basic up to $7000 + AWS
• Group Medical Insurance
• Flexi – Benefits
• Monday – Friday, flexi
• Location: North Coast Avenue

Responsibilities:

• Software sustaining and continuous improvement of current machine’s software.
• Responsible for software feature development and enhancement based on customer requirements.
• Provide supporting and troubleshooting to on-site software issues.
• Review and update the user requirement documents and operation procedures.
• Collaborate with mechanical, electrical, application team to implement new hardware feature or software feature to equipment.
• Develop and enhance software utilities to improve equipment setup and easy operating abilities

Requirements:

• Require BS or MS in Electrical/ Electronic/ Computer Engineering or equivalent.
• Proficient in C, C++ programming with Windows OS.
• Experience in PC-based control programming.
• Able to work independently with good interpersonal, verbal and written communication skills.
• Requires minimum of 3 years relevant experience in software development.
• Require travel regionally.
• Experiences in similar kind of project will be advantageous.
• Knowledge in real time control system, object oriented software design Methodologies and database Technologies.
• Good knowledge with vision, motion and Secsgem would be assigned as senior position.

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Tai Jin Jin | EA Personnel No.: R23116259

Our client is actively searching for a Regional Sales Manager to join their team!
If you are a dynamic individual seeking a new career opportunity, read further!

The responsibilities of this role are:

• Work closely with the Sales Director and overseas agencies in sales and in fulfilling customers’ needs
• Work closely with the After-Sales Support Engineer and overseas agencies in ensuring the top performance of the products
• Prepare project proposals, quotations & follow up on sales enquiries from customers
• Provide pre-sales technical assistance, after-sales support and technical troubleshooting to customers
• Liaise with Singapore HQ and subsidiaries companies in China and Malaysia for technical issue, product and spare parts sales handling
• Support Sales team on service-related process, including collection of report, process warranty claim & following up on parts delivery and ISO documentations
• Support marketing activities in international trade shows, conference and other marketing events

The ideal candidate will need to have the following qualities and experience:

• Diploma in Mechanical/Electrical Engineering or higher
• At least 2 years of relevant field service & sales experience in Industrial / Machinery products
• Must have ownership, self –initiative & pro-active attitude on work
• Logical thinking on technical troubleshooting
• Good communication skills
• Good knowledge in Microsoft Office
• Willing to travel to overseas 8 to 10 times a year
• Willing to occasionally follow up with overseas agents and customers in different time-zone, after Singapore office hour

An exciting career awaits the right candidate! Click "Quick Apply" to register your interest now.

All applicants' CV will be treated with the strictest confidentiality. We regret to inform that only shortlisted candidates will be contacted.

EUC Engineer (Fixed shift)

Brief Description:

End-User Support, strong in supporting all windows, iOS, and macOS systems, applications, and networking related.

Responsibilities

• Experienced in troubleshooting both desktop/laptop hardware and software.
• Single point of contact for end-users to log incident and service requests via email and hotline.
• Support user queries or issues are captured and validated for further processing.
• Coordinate with different support teams (including vendor coordination) to ensure issues are resolved with proper resolution recorded.
• Adhere to the SOP and Policy defined.
• Responsible for Call logging, Assignment, Incident Management & Coordination, Call Tracking and follow‐up until closure within the agreed SLA.
• Implementing best practices to reduce time and increase efficiency.
• Incident ownership, monitoring, tracking and communication with all parties.
• Focus on First Call resolution to ensure early closure of tickets.
• Day-to-day onsite IT support for hardware and software issues involving end-user desktops/notebooks, client’s network connectivity
• Install applications/software and apply updates/patches to desktops, notebooks and other end-user computing devices
• Preparation of desktop/notebook system image
• User account management (Account creation, deletion, modification, and reset password in accordance with Customer's process and procedures)
• Perform file backup, migration and restoration for end-users' desktops/notebooks

Requirements

• Higher Nitec and above in Information Technology or related field
• Provide IT technical service desk and onsite support for end-user services
• Support desktops, notebooks, printers and other hardware components.
• Minimum 3 years of IT (EUC) relevant experience with hands-on experience in Apple products, applications and networks.

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Location: Jurong, Suntec, East Coast, Punggol

Working Hours: Fixed shift
i. Mon – Fri 8:30 am to 4:30 pm (onsite), Sat 9:00 am to 1:00 pm. (onsite)
ii. Mon – Fri 10:00 am to 7:00 pm (onsite)

Commencement: Immediate

Our client is a listed company in marine and shipping industry Due to their current expansion plan, they are looking for a HR Specialist to join their HR Team, in hopes of developing the current high performing team. They are located in the West area – easily accessible.

Duties of HR Specialist:

• Responsible for overseeing the complete range of personnel management procedures, including talent acquisition, employee onboarding and offboarding, professional development, and other operational activities within the HR domain.
• Ensuring compliance and currency of job descriptions, conducting internal audits, and managing internal communications within the HR department.
• Enhancing and supervising processes related to learning and development.
• Establishing and overseeing comprehensive organization-wide initiatives for learning and development, including the training plan and budget allocation.
• Acting as the main point of contact for training providers and vendors, while taking the lead in promoting employee engagement and staff well-being.
• Managing various programs, such as employee orientation, talent retention, and international internship initiatives.

Requirements:

• Diploma in HRM
• Possess IHRP-CA certification is an added advantage
• 3 years experinece handling full spectrum L&D
• Proficient in Microsoft office applications and HRIS

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified

• Email Address: [email protected]
• EA License No: 19C9682
• EA Personnel No: R2199158
• EA Personnel Name: Soo Wei De

This is a 12 months contract assigned to our client

Work Location: To be confirmed

Salary Range : $10,000-$14,000

Job Description

Management Responsibilities

1.     Develops and manages the day-to-day infrastructure operations, managing stakeholders’ expectations

and supporting IO delivery account approval.

2.     Help set and conduct day-to-day infrastructure management of client contract service level agreements (SLAs), acting as a

delivery escalation point around client priorities and issues

3.     Manage subcontractors that will provide some areas of IO operations and monitoring services

4.     Effectively leverage IO industrialized service model in the day-to-day management of delivery contract

5.     Provides a single point of contact for infrastructure demand requests and conducts planning sessions within the Delivery Team to

identify a demand profile to develop the capacity plan

6.     Ensure effective communication and escalations to key internal and client stakeholders

Operational Responsibilities

1.    Ensure the technical infrastructure (servers, network, application, and database) is up and running to

support the required operations

2.    Ensure that IO Support team and subcontractors are performing their job

3.    Ensure all assigned infrastructure incidents are resolved within SLA

4.    Monitor and ensure that the IO operations team provides resolution / workaround to technical issues

and problems escalated

5.    Provide regular status reports on assigned tasks to the Service Delivery Manager

6.    Ensure that the technical operation evidence is in place

7.    Coordinate the tasks between Technical Team and Third Party Management for smooth operation

8.    Escalate issues related to technical architecture promptly

9.    Create and maintain productive relationships with team members and relevant stakeholders

10.   Conducts regular maintenance and housekeeping activities as part of monthly and BAU activities

11.   Supports the Security Operations Team in investigating and implementing remediating controls

for security-related incidents

Skills

1. IT Infrastructure Operations

2. Service Desk

3. Service Operations

4. Desktop Management

Job Description

• Industry/ Organization Type: Freight Transport
• Position Title: Regional Supply Chain Coordinator / Inventory Control and Planning Specialist
• Working Location: HarbourFront
• Working Hours: 5 days (Mon – Fri, 9.00 am – 6.00 pm)
• Salary Package: Basic up to $6,000 + AWS + $100 Mobile Reimbursement
• Duration: Permanent Role

Key Responsibilities

• Responsible for developing supply plans, coordinating sales forecasts, and managing inventory for flexitanks/accessories supply.
• Ensure accurate costing for quotations and process purchase orders, ensuring compliance with customs requirements.
• Maintaining up-to-date stock lists, generating invoices to Finance team, and conducting regular stock counts (from each region/depots/warehouse) and monthly global reconciliations via financial closing stock reports.
• Analyze cost structures and monitor equipment costs, as well as manage MSDS compatibility coordination with the manufacturer and Chemist.
• Handle damaged products, monitor refurbishment costs, ensure efficient shipment of products, and manage logistics to ensure compliance with customs and legal regulations.
• Responsible for the efficient and timely shipment of products from the company's warehouse to customers.
• Follow up with logistics and cargo delivery to the final destination without any customs or legal regulation issues.
• Review yearly physical repos costs compliance part of VCM.
• Additional duties may be assigned as needed.

APPLY NOW!!!

• Bachelor's degree in logistics, business administration, or related field and a minimum of five years' experience in a similar industry.
• Extensive knowledge of inventory management principles.
• Experience in supply chain data analysis.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65813 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

We are looking for a country FM that can provide financial support and analysis for the APAC region which includes designing and maintaining financial models and templates to support accurate budgeting and forecasting. (Actual and forecasted results, working capital control, business performance and currency impact etc). The person is required to analyse the financial data, propose and present cost optimization strategies to stakeholders.

• Manage departmental operating budgets and costs according to annual allocation to ensure efficient usage of resources.
• Manage the country Business Unit (BU) continuous improvement initiatives to streamline the controlling processes/reporting and improve efficiencies.
• Track revenue, gross margin and expenses by BU. Prepare reports on financial performance tailored to the needs of leadership. Evaluate financial performance by comparing and analyzing actual results with plans and forecasts.
• Monitor and provide analysis on country BU monthly performance based on various data sources to derive a consistent picture of current performance, key issues and action items.
• Prepare the necessary financial information to support country BU on contractual negotiations, client/customer profitability analysis, internal and external presentations, issues tracking and management, investments and other key developments.
• Prepare in-depth analyses and commentaries to facilitate discussions on key financial items.
• Prepare relevant information and analysis for country BU strategy setting and strategic projects (e.g. M&A due diligence, acquisitions, restructurings, disposals, joint venture negotiations/management, etc.)
• Manage country BU continuous improvement initiatives to streamline BU controlling processes/reporting and improve look for area of improvements.
• Manage internal interactions across country BU on matters related to business controlling to ensure timely understanding of financial performance and adequate management of any financial issues
• Drive high quality business control support to the country BU.
• Familiar with Transfer pricing and Transfer Pricing Documentation for the Asia-Pacific Region.
• Other adhoc duties as assigned by the CFO

Requirements:

• Degree in Accountancy or equivalent and Chartered Accountant qualification.
• 5 to 8 years in FP&A, accounting or relevant financial analysis experience.
• Prior experience with Transfer pricing or experience in taxation is a plus.
• Demonstrated proficiency in using systems and tools for financial modelling, analysis of multiply large datasets and data visualisation.
• Strong communication and interpersonal skills as this role require an active cross-functional dialogue with stakeholders
• Strong data mining skills with the ability to synthesize large quantities of complex data into actionable information as this role fronts the segment reporting to management and commercial heads
• Strong preference for experience in creating or improving a finance function and controls as this role will involve creating and building a segment line reporting function.
• Provides analyses of the financial results, operational costs etc
• Coordinate with the other departments for analysis and reporting.
• Excellent time management and ability to meet deadlines
• Excellent communications skills - ensure high level of communication with stakeholders and internal team members
• Excellent excel and powerpoint skills

• MNC Company
• Basic $4000 - $4500 + Allowance + AWS + VB + Excellent Benefits
• Excellent Welfare and Benefits + Career progression
• Working days: Monday to Friday
• Working hours: 8.30am to 5.15pm
• Jurong Island. Company Transport provided

Job Responsibilities:

• Carry out data validation for Company spec-in to customers' complex parts design
• Conduct evaluation of mechanical, thermal, and chemical properties under specified conditions for new application development
• Carry out aftermarket failure analysis using various operating machines (FT-IR, SEM, DSC etc.) to maintain existing business
• Provide technical support to the factory QC team in inquiries related to Company production process technology
• Responsible for quality engineering as well as providing support to incoming and in-process quality operations
• Assist in the set-up of laboratory equipment including routine maintenance and safety checks
• As part of ISO 17025 committee members to maintain QMS and carry test according to ISO conditions
• Carry out standard laboratory procedures under supervision
• Data collection for customer technical issues/customer unique inquiry
• CAE parts design proposal with Company
• Injection molding condition support, advice
• Other ad-hoc duties as assigned

Requirements:

• Diploma / Degree in Polymer / Chemical Engineering or equivalent
• Knowledge in Polymer / Plastics is a must
• Travel within Southeast Asia as and when needed

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)

EA Recruitment Pte Ltd

EA License No: 21C0492

EUC Engineer (Fixed shift)

Brief Description:

End-User Support, strong in supporting all windows, iOS, and macOS systems, applications, and networking related.

Responsibilities

• Experienced in troubleshooting both desktop/laptop hardware and software.
• Single point of contact for end-users to log incident and service requests via email and hotline.
• Support user queries or issues are captured and validated for further processing.
• Coordinate with different support teams (including vendor coordination) to ensure issues are resolved with proper resolution recorded.
• Adhere to the SOP and Policy defined.
• Responsible for Call logging, Assignment, Incident Management & Coordination, Call Tracking and follow‐up until closure within the agreed SLA.
• Implementing best practices to reduce time and increase efficiency.
• Incident ownership, monitoring, tracking and communication with all parties.
• Focus on First Call resolution to ensure early closure of tickets.
• Day-to-day onsite IT support for hardware and software issues involving end-user desktops/notebooks, client’s network connectivity
• Install applications/software and apply updates/patches to desktops, notebooks and other end-user computing devices
• Preparation of desktop/notebook system image
• User account management (Account creation, deletion, modification, and reset password in accordance with Customer's process and procedures)
• Perform file backup, migration and restoration for end-users' desktops/notebooks

Requirements

• Higher Nitec and above in Information Technology or related field
• Provide IT technical service desk and onsite support for end-user services
• Support desktops, notebooks, printers and other hardware components.
• Minimum 3 years of IT (EUC) relevant experience with hands-on experience in Apple products, applications and networks.

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Location: Jurong, Suntec, East Coast, Punggol

Working Hours: Fixed shift
i. Mon – Fri 8:30 am to 4:30 pm (onsite), Sat 9:00 am to 1:00 pm. (onsite)
ii. Mon – Fri 10:00 am to 7:00 pm (onsite)

Commencement: Immediate

• Attractive Remuneration with Variable Bonus
• Central Location (CBD)

About Our Client

Our client is regional MNC listed in the Singapore Exchange. As a market leader, our client is focuses on corporate and retail malls regionally.

Job Description

• Support the team in planning and executing content marketing initiatives
• Collaborate with internal and external stakeholders to provide a comprehensive marketing campaign
• Identify new content partners and digital platforms to distribute content and amplify online presence
• Write and optimise web copy for SEO optimization
• Provide support in other digital marketing initiatives
• Track, analyse and report the effectiveness of marketing campaigns on a monthly basis

The Successful Applicant

• Around 2 years of marketing experience focusing on digital and content marketing
• Strong B2B communication skillset
• Ability to curate content in both a corporate and creative setting

What's on Offer

The successful candidate will embark with an organization that prides themselves as an employee-first company. The team is constantly growing their market share regionally and locally.

• Permanent role
• Well-established organisation in the technology industry

About Our Client

We are partnering with a well-established organisation in the IT consulting and solutions industry, headquartered in Singapore.

Job Description

• Configuring physical network devices during capacity buildouts
• Able to set up automated monitoring and updating the firmware (operating system) of physical network devices
• Able to write automation scripts to safely update the configuration of physical network devices
• Provide Data Centre operations for a variety of tasks such as checking cables; replacing a line card/faulty device; decommission a device
• Any other adhoc tasks if required

The Successful Applicant

• Diploma/Degree in Computer Science/Engineering or equivalent
• At least 3 years of experience in IT Implementation and maintenance support
• Has experience with troubleshooting across a variety of networking platforms such as Cisco, Dell, Palo Alto, Fortigate and Arista devices
• Strong scripting skills (Python, PowerShell and C# are preferred,for automating day-to-day tasks is an advantage

What's on Offer

• Permanent opportunity
• Well-established organisation in the technology industry
• Attractive remuneration and benefits package

Our client is a Global MNC company in the Supply Chain industry. Due to their current expansion plan, they are looking for a Sourcing Team Lead to join their Sourcing team, in hopes of developing the current high performing team. They are located in the East – easily accessible.

Responsibilities:

• Formulate comprehensive sourcing strategies for the company’s current/new categories with various regional stakeholders
• Work closely with various regional stakeholders to implement these strategies effectively
• Enhance quality, delivery, and cost efficiency to align and meet the company’s strategic objectives
• Develop/Execute strategies to enhance the company’s strategic sourcing proficiencies
• Conduct periodic assessments with key suppliers, engaging the relevant stakeholders
• Regularly assess the current supplier base, and identify potential suppliers to meet the company’s business needs
• Establish a framework for the company and the preferred suppliers to facilitate regional business expansion for specific categories
• Boost profit margins through strategic sourcing and promotion of the company’s branded products
• Lead and guide various company stakeholders, offering guidance to drive process enhancements
• Collaborate with internal stakeholders to ensure the adoption of new/improved processes
• Generate accurate reports to ensure timely information for the company’s management decisions
• Capture/Document the various stakeholders’ insights/feedback, and ensure that process enhancements are being developed to avert future losses
• Foster collaboration among team members to achieve productivity objectives
• Supervise a group of specialists, driving and meeting the company’s business objectives
• All other adhoc duties as assigned

Requirements:

• Minimum Degree in Supply Chain Management or other relevant field of studies
• Minimum 5 years of sourcing experience in the relevant industries
• Possesses strong supervisory experience

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

RecruitPedia Pte Ltd

EA License No: 19C9682

EA Personnel No: R22104689 (Lim Yu Xun, Acer)

Our Client

European Bank

Highlights

1. WFH Flexibility
2. Good remuneration package
3. Stable environment

Responsibilities:

• Lead BCM program including writing up and implementing BCM policies and framework.
• Respond to incidents and crisis in a timely and appropriate manner.
• Mitigate impact(s) that arise from crisis events and provide support to the Crisis Management Team.
• Ensure operational readiness in times of crisis.

Requirements:

• At least 8 years of direct BCM experience within the corporate banking space.
• Experience in writing up BCM policies and putting up the framework.
• Good stakeholder management skills.

Interested Applicants, please click on Apply NOW.

We regret to inform you that only shortlisted applicants will be contacted.

EA Reg No: R1329095

EA License No: 21C0434

Service Desk Engineer (L2 skillset)

Brief Description:
Handling tickets and resolving EUC issues.

Job Description:

• Good knowledge of desktop support for both hardware and software
• Basic diagnosis and provide support to resolve issues related to M365, Active Directory, and Windows Operating System
• Single point of contact for end users to log incident and service requests via email and hotline
• Ensuring user queries or issues are captured and validated for further processing
• Co-ordinate with different support team (including vendor coordination) to ensure issue resolved with proper resolution recorded
• Follow SOP and Policy defined
• Escalates next level of technical support for incident resolution, as appropriate
• Monitors the progress and status of all open tickets toward incident resolution ad requests fulfilment
• Monitors and keeps customers/users informed of ticket status and updates at agreed intervals, till ticket closure
• Responsible to produce breaching and ageing reports for tickets logged by Service Desk
• Responsible for Call logging, Call Assignment, Incident Management & Coordination, Call Tracking and follow‐up till closure within agreed SLA
• Implementing best practices to reduce time and increase efficiency
• Incident ownership, monitoring, tracking and communication with all parties
• Focus on First Call resolution to ensure early closure of tickets

Requirements:

• Minimum higher NITEC or Diploma in IT-related disciplines
• Minimum 3 years of relevant IT service desk experience
• L2 desktop troubleshooting skillset
• Possess good customer service, communication skills and emotional intelligence
• Possess good phone etiquette

Contract Type: 12 Months (Renewal)

Salary: SGD2,800 to SGD3,500

Work Environment: School

Location: Dover & other sites

Working Hours: Office Hours Mon – Fri 8:00am to 5:30pm or 9:00am to 6.30pm

Commencement: Notice Period 1 Month or Less

• Hybrid work arrangement
• With AWS and Variable Bonus

About Our Client

With a strong team of more than 300 headcount, our client is a trusted partner providing superior value-added finance services to the healthcare industry. In addition to great job stability amidst this uncertain market, our client is also an Accredited Training Organization.

Job Description

• Responsible for month-end and year-end accounts closing
• Preparation of monthly and yearly audit schedules and reporting packages
• Ensure accuracy of balance sheet
• Prepare bank reconciliations and resolve reconciling items
• Prepare GST and other statistical submissions
• Work closely with internal and external auditors, and tax agents on relevant matters
• Involved in process improvement projects
• Other ad-hoc duties assigned

The Successful Applicant

• Diploma in Business Administration, Finance & Accountancy or related field
• 2 years of accounting/finance experience
• Proficient in MS Office applications
• Self-motivated and able to work in fast paced environment

What's on Offer

This is a permanent opportunity within the GL team and senor positions can be considered for candidates with more experience. We are also hiring for other finance functions.

• Well Established Company
• Basic $2500 - $3000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Pioneer (Company Transport Provided)
• Working day: Monday to Friday
• Working hours: 8am to 5.10pm

Job Responsibilities:

• Liaise and coordinate with Parts & Service Sales Representative and customer on all the CVA activities
• Plan and schedule service jobs to meet department KPI’s, and customer timeline
• Raise and submit parts requisition to parts administrator to order, and to receive PM service parts for technician to execute the service job
• Raise purchase order to sub-contractor / vendor, goods receive and to compile require documents to finance department for payment
• Monitor customer machines working hours before due for PM service, open work order, monitor CVA work progress, and close job
• Provide administrative support to service department
• Ensure all work procedures and work processes comply with ISO9001/14001 Quality Management System
• Others ad-hoc duties as assigned

Job Requirements:

• Possess minimum GCE ‘O’ Level / Nitec / Diploma or equivalent qualification with 1-2 years experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

Responsibilities

• Create web applications in distributed environment with .Net (Core and Framework) for backend and React/Angular for Front end.
• Work together in a cross functional team using agile methodologies as part of a DevOps centric model.
• Design, implement, deploy, release and monitor your team's applications, take part on pull request reviews.
• Understand business needs by working together with your colleagues from across different divisions of the Organization.
• Take part of planning and feature refinement sessions together with your team.
• Deliver high quality code, aligned with Organization’s guidelines and standards.

Skills Requirement

• Bachelor’s degree in Computer Science/Information Technology/Engineering.
• 5-7 year’s development experience and can demonstrate strong understanding of fundamentals of requirements specification, design, coding, and testing of information systems.
• Proven delivery experience in Software Engineering using Industry standards such as TDD and BDD.
• Understanding of DevOps concepts such as CI/CD and the importance and value of automated testing.
• Entrepreneurial mind-set, your ideas are welcome.

Technical Skills

• .NET Core and Framework, Entity Framework
• Service oriented architecture, RESTful services
• SQL (MSSQL, Oracle, Postgres)
• React/Angular and JavaScript
• Kubernetes (PKS) and Virtual Machines
• Streaming using Kafka, Avro
• Open API, UML

• Create, refine, and implement new, better procurement strategies across all purchasing channels
• Assess and improve our local spend operations while investigating and anticipating changes in global spend
• Assign responsibilities and oversee the purchasing and procurement agents' work in all departments.
• Handle every facet of the supply chain and inform the senior management group of any potential roadblocks to optimal performance.
• Establish protocols and guidelines for gathering and disclosing critical data that will lower our overall costs while boosting output.
• Conduct a cost analysis and establish suitable benchmarks.
• Establish guidelines and protocols for managing and mitigating risks.

Requirements:

• Proficient in Excel and data analytics
• 5 years of experience in the purchasing/procurement field

• Human Resources Admin Assistant (HR cum Admin)
• Basic $2800 to $4000 + Bonuses
• Working Location: Tuas (Company Transport Provided)
• Working Hours: 8:30am to 5:15pm (Mon to Fri)
• TRAINING PROVIDED

Job Responsibilities:

• To handle recruitment administration, to conduct interview up to executive level
• Prepare salary proposal for new hire
• Prepare employment contract and/or other letters such as confirmation, transfer, promotion and etc
• To manage staff resignation / end of contract and exit clearance matters
• Administration on Foreign workers work pass renewal, dormitory, MYE Administration and employee insurance and training
• Overtime processing
• Conduct regular briefing on company policy and procedure
• Prepare HR related report and office administration
• Other ad-hoc duties as assigned

Requirements:

• Diploma and/or Degree in Human Resource Management (HRM) and/or Business or equivalent
• TRAINING PROVIDED for candidate without or with lesser experiences

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume:

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

NG DIAUM YEE (R2198031)

EA Recruitment Pte Ltd

EA License No: 21C0492

• Well Established Company
• Basic $3800 - $4200 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location : Tuas (Transport Provided)
• Working days : Monday to Friday
• Working hours : 8am to 5pm

Job Responsibilities:

• Analyze and evaluate existing processes, take measurements and interpret data including SCADA system operations (in line with company towards digitalization)
• Perform risk assessments
• Research, design, and develop processes to optimize productivity and workflow
• Oversee operations and maintenance of facility processes
• Determine the organization and setup of operations
• Oversee implementation of new processes and procedures
• Investigate and troubleshoot any problems that arise with processes, procedures, and operations
• Develop best practices, routines and innovative solutions to improve throughput and quality of output
• Manage cost and time constraints
• Provide process documentation and operating instructions
• Involve and perform PSM and Hazop study
• Become turn key manager to plan and execute plant shutdown

Requirements:

• Degree in Chemical Engineering with at least 1 year of process industry experience
• Strong working knowledge of process related standards, Process Improvement and Safety Management
• Team oriented and dynamic

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

THIEN CHING MEI (R2198032)
EA Recruitment Pte Ltd
EA License No: 21C0492

Job Description

• Industry/ Organization Type: Manufacturing/ Production
• Position Title: Regional Sales Manager
• Working Location: Serangoon North
• Working Hours: Monday to Friday, 8.30 am – 6 pm
• Salary Package: Up to $6,200 + Commission + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Responsible for managing accounts throughout the pre- and post-sales process, including addressing sales inquiries and generating and presenting quotations.
• Developing and implementing effective sales strategies and product penetration plans to achieve sales and business objectives in terms of revenue, margin, and market share.
• Ensuring exceptional customer service and guaranteeing customer satisfaction to foster long-term relationships with key, current, and prospective customers.
• Engaging in communication with suppliers to ensure timely product delivery and stay updated on product developments.
• Conducting supplier sourcing activities and representing them in Singapore if their products meet the requirements.

APPLY NOW!!!

• At least Diploma in Telecommunications, Electronics Engineering or a related discipline
• Minimum 5 years of regional work experience with at least 2 years in sales account management and managing distributors or agents
• Must be able to travel overseas on a short notice
• Experience in VSAT or RF is an added advantage

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65189 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Adelin Chong | EA Reg No.: R1875641

• MNC Company
• Basic $5000 - $6000 + AWS + Variable Bonus
• Excellent Welfare and Benefits + Career progression
• Working location: Tampines
• Working days: Monday to Friday
• Working hours: 9am – 6pm

Job Responsibilities:

• Collaborating with other engineers and suppliers to develop new product designs and improve existing designs
• Work with QA to resolve RMA
• Adhere to Design processes and documents design proposals, drawings, Validation and Verification tests and Design Reviews
• Conducting research into new technologies in the area of Image Sensor and IoTs and adapting them to current needs or developing new solutions altogether
• Developing models to test new designs and simulate performance under different conditions
• Creating detailed engineering drawings and schematics of new products or processes
• Reviewing and approving designs for suitability and compliance with regulations and Test standards
• Preparing technical compliance documents for tenders, including estimates of time and costs required for completion
• Analysing customer requirements and identifying potential design flaws or issues that could arise during manufacturing
• Others ad hoc duties as assigned

Job Requirements:

• Possess minimum Diploma/Degree in Mechanical or Mechatronic Engineering or equivalent
• Possess minimum 2-3 years of experience in Design and Development environment. Familiarity in Vision system will be a plus
• Knowledge in SolidWorks required and FMEA, FEA is a plus

Candidates are encouraged to apply this position via Apply Now button with the following information in the resume

• Work experiences and job responsibilities
• Current and Expected salary
• Reason for leaving
• Date of availability
• Education background

We regret that only shortlisted candidates will be contacted.

LIONG ZHAO GUAN (R22107632)

EA Recruitment Pte Ltd

EA License No: 21C0492

AVP, Azure Data Engineer (Permanent)

Responsibilities:

• Develop best practices including reusable code, libraries, patterns, and consumable frameworks for cloud-based data warehousing and ETL.
• Maintain best practice standards for the development or cloud-based data warehouse solutioning including naming standards.
• Assure that data is cleansed, mapped, transformed, and otherwise optimised for storage and use according to business and technical requirements
• Automate tasks and deploy production standard code (with unit testing, continuous integration, versioning etc.)
• Load transformed data into storage and reporting structures in destinations including data warehouse, high speed indexes, real-time reporting systems and analytics applications

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or equivalent with min. 10 years of experience in Data Warehousing, Data Analytics, Realtime data integration or Business Intelligence
• Experience building and optimising ‘big data’ data pipelines, architectures, and data sets
• Strong analytic skills related to working with unstructured datasets
• Experience in Azure database platforms e.g., Azure SQL database, Azure Databricks, Azure data Lake Gen2
• Experience in Azure data integration tools e.g., Azure Synapse, Azure Data factory,
• Experience in Programming language: R & Python
• Possess architectural sense in connecting data sources, data visualization, structured and unstructured data.
• Experience in machine learning and predictive analytics

Additional info:

• Company industry: IT Solution under Japanese Bank
• Location: Expo

For more information, please visit to www.gmprecruit.com and search for Job Reference: 23761
To find out more about this opportunity, please contact Ai Linh at [email protected]
We regret that only shortlisted candidates will be notified.

GMP Recruitment Services (S) Pte Ltd | EA Licence : 09C3051 | VO UYEN AI LINH | Registration No: R 22109232