Possess good communication skills.

Must be polite at all times.

Able to converse in English &; Mandarin.

Able to work all mornings from 9 am to 2pm & 3 weekday evenings from 6pm to 9pm

Previous experience as a clinic assistant is preferred.

Able to commit more than 3 years preferred.

Role & Reponsibilites:

• Preparing of food in the morning.

• Maintain a high standard of work in accordance with the Outlet Manger instructions

• Prepare and cook food and ensure the highest possible quality and standards are maintained under the guidance of company policy

• Responsible for food preparation prior to cooking, including cleaning, cutting and storage

• Assist in receiving food products and supplies, and controlling the stock rotation and correct storage

• Ad hoc tasks assigned by Supervisor/Management

Role & Reponsibilites:

· Report to Operation Manager

· Handling of Food delivery from different portal such as Food Panda, Deliveroo & Grab Food

· Execute marketing activities - prepare posters/daily settings of delivery platform

· Ensure all weekly reports (such as COGS & Weekly Delivery total Sales – outlets ) submitted are accurate and submit to Operation Manager

· Resolve system bugs

· Machine upkeeping (menu updates)

· Novitee: Backend settings & reporting & liaise closely with Accounts Manager

Food Purchasing Price Comparison – Monthly & manage on outlets pest contro

The Edge AI Acceleration Lab (https://sites.google.com/view/bowang/home) in Singapore University of Technology and Design, Singapore is leading a project on Energy Efficient, Distributed Green Streaming Machine Learning for Edges with Prof. Zehui Xiong (https://sites.google.com/view/zehuixiong), who is a Clarivate Highly Cited Researcher. The team is looking for a highly motivated post-doc Research Fellow. The ideal candidate is expected to hold a Ph.D. degree with expertise in one of the following domains:

1. Streaming Machine Learning with performance/energy modeling, parallelization framework, or hybrid-model learning
2. Load shedding techniques, efficient workload offloading, or fault-tolerant mechanisms
3. Streaming compression algorithm implementation, or AI-guided automatic system tuning

The team provides first-class facilities. Please email [email protected] with your CV if you're interested in the position.

Responsibilities:

• Responsible for day-to-day operations at the clinic
• Assist the Doctor as they provide chiropractic and physical rehabilitation treatment
• Communicate and provide assistance to our patients - Schedule appointments and answer telephone enquiries and emails
• Management of invoices and payments at the clinic - Ensure that the clinic is kept clean and tidy at all times
• Participate in corporate events (if required)
• *Rotation to different clinics (other branch in Clementi) when deemed necessary to support the clinic operations*

Requirements:

• Possess excellent communication skills
• Work proactively within a team of staff
• Confident and fluent in English
• Computer Literacy is required
• Responsible, dependable, and punctual
• Willingness to learn and grow in a clinic environment
• Previous experience in customer service is preferred

Working hours:

5 work days - 4 Weekdays & 1 Weekend (38hrs only)

Monday to Friday: 10.00am - 2.00pm, 4.00pm - 8.00pm

Saturday & Sunday: 9.00am - 3.00pm

Benefits:

• Complimentary chiropractic treatment
• Short working hours
• Young and dynamic work environment
• Career development
• Medical claims and employee health insurance

Our Story

One Spine Chiropractic came to life in 2019 when two friends Dr. Melanie and Dr. Anthony decided to combine their years of chiropractic wellness experience. This dynamic duo aims to increase the awareness that we only have One Spine, and it is something that we should take good care of. We care for people of all ages from grandchildren to grandparents and especially love seeing the growing family members in our clinic: babies, children, and mums-to-be. "

At One Spine, we believe in leading by example and have a clear set of philosophies that drive our own lives and our purpose in practice:

• We get to the source of the pain or discomfort with the aim to heal you in the long run.
• We educate our patients so they can be their own health advocates.
• We customize our treatment plan for every patient as no one patient is ever the same as another.
• Our approach is holistic and comprehensive (Chiropractic treatments, decompression therapy, corrective exercise, ultrasound therapy, e-stim therapy, and education).

"One Spine Chiropractic currently has clinics in Clementi (West Singapore) and Bedok Central (East Singapore).

See you at One Spine Chiropractic Singapore, we are here to care for you and your family!".

Job Type: Full-time

Salary: $2,200.00 - $2,600.00 per month

Benefits:

• Employee discount
• Professional development

Schedule:

• Monday to Friday
• Weekend availability

Supplemental pay types:

• Commission pay
• Overtime pay
• Performance bonus

Experience:

• Customer service: 1 year (Preferred)

Work Location: In person

Job Responsibilities

• Responsibilities include, but are not limited to:
• Data entry using NAV system (training provided).
• Prepare standard memos and handle email updates.
• Handle sensitive information dealing with product costing, pricing and promotions.
• Work closely and communicate with both internal and external stakeholders.
• Maintain proper filing of documents.
• Provide administrative support to Category Managers.
• Other tasks as and when assigned.

Job Requirements

• Proficient in MS office Words and Excel
• Good communication and interpersonal skills.
• Knowledge in the use of NAV system will be of an advantage, otherwise training will be provided.
• Good time management skills to meet given deadlines
• Attention to detail and ability to multi-task
• Able to handle confidential information.

Others:

• Work Location at Changi South (10-15 mins walking distance from Expo MRT)
• Meal provided

[What you will be working on]

Responsibilities:-

• Review of documents prior to publication of quotation/tender (ITQ/ITT)

• Review and provide feedback on Quotation & Tender Evaluation Reports  

• Review and approval of awards

• Assist with stakeholders’ queries

• Review of procurement work processes for compliance and improving efficacy

• Supervise and guide colleagues in the procurement team

• Conduct training sessions for Schools and Departments

• Involvement in procurement development projects to enhance procurement process efficacy Identify opportunities for process improvements

• Any other procurement related functions and initiatives

[What we are looking for]

Requirements:-

• Minimum 3-4 years of experience in public procurement

• Possess good analytical and problem solving skills to address cross functional work issues

• Good verbal and written communication

• Proficiency in Microsoft Word, Excel and Powerpoint

• Hands on experience with procurement platform, GeBIZ, and Cumulus (Workday) system will be added advantage

Successful candidate will be offered a 2-year contract in the first instance.

Closing date: 25 March 2024

If you are shortlisted for the position(s), you should hear from us within 30 days of the closing date of the advertisement.

Responsibilities

• Handling full set of accounts for companies assigned including handling invoicing, purchasing, payables, receivables, receipts, payments and bank reconciliations in compliance and adherence with policies and procedures.
• Ensure transactions recorded into the accounting system timely and accurately.
• Ensure timely month-end closing and able to analyze and articulate monthly performance variances.
• Coordinate with China HQ to generate report as per requirement.
• Assist in preparation of annual budget, forecasts, and cash flow projection.
• Prepare GST filing, liaise with the external auditor and tax agent
• Any other ad hoc duties as assigned

Qualification

• Diploma / Bachelor's degree in accounting, finance, or professional qualification (e.g. ACCA, CA Singapore)
• Strong knowledge of basic accounting principles and financial processes
• Proficient in using accounting software and Microsoft Office Suite (e.g., Excel, Word,Powerpoint)
• Excellent attention to detail and accuracy in data entry and record-keeping
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Bilingual proficiency in English and Mandarin is a preferred, enabling effective communication with counterparts in China and international partners.
• Strong interpersonal skills, with the ability to collaborate effectively with team members
• Experience in audit is an added advantage.

Responsibilities

• Handling full set of accounts for companies assigned including handling invoicing, purchasing, payables, receivables, receipts, payments and bank reconciliations in compliance and adherence with policies and procedures.
• Ensure transactions recorded into the accounting system timely and accurately.
• Ensure timely month-end closing and able to analyze and articulate monthly performance variances.
• Coordinate with China HQ to generate report as per requirement.
• Assist in preparation of annual budget, forecasts, and cash flow projection.
• Prepare GST filing, liaise with the external auditor and tax agent
• Any other ad hoc duties as assigned

Qualification

• Diploma / Bachelor's degree in accounting, finance, or professional qualification (e.g. ACCA, CA Singapore)
• Strong knowledge of basic accounting principles and financial processes
• Proficient in using accounting software and Microsoft Office Suite (e.g., Excel, Word,Powerpoint)
• Excellent attention to detail and accuracy in data entry and record-keeping
• Strong organizational and time management skills, with the ability to prioritize tasks effectively
• Bilingual proficiency in English and Mandarin is a preferred, enabling effective communication with counterparts in China and international partners.
• Strong interpersonal skills, with the ability to collaborate effectively with team members
• Experience in audit is an added advantage.

Benefits:

• Comprehensive Guidance
• Passionate, Energetic, Fun-loving open office work environment
• Great work-life balance with team bonding activities
• Flexible work schedule
• Students and interns are welcomed

Job Scope:

• Personal Assistant to Director
• Managing diaries and organising meetings and appointments
• Acting as a first point of contact: dealing with correspondence and phone calls
• Reminding the manager/executive of important tasks and deadlines
• Typing, compiling and preparing reports, presentations and correspondence
• Managing databases and filing systems

Requirements:

• Minimum Education background of Diploma, A-Levels, or similar
• Excellent interpersonal and communication skills
• Meticulous and detailed
• Full Time, Part Time, Intern positions available
• No work experience required
• Final year university students are welcomed

• Menu development and Research & Development activities supporting Chef Partner’s concepts
• Organisation and documenting of new and current recipes into a system that is easily utilised by the culinary operations team, ensuring SOPs, recipes are followed
• Conducting training and development of recipes to current and new staff under Chef Partner’s concepts
• Support the Chef Partner in planning and manage activities with the Marketing department relating to overseas events that the Chef Partner is engaged in
• Logistical liaison and project manager for overseas promotional/4-hands trips that the Chef Partner is engaged in to both external and internal contacts
• Food cost and savings for concepts under Chef Partner
• Support Chef Partner in operations where necessary

Responsibilities:

• Provide administrative support to the team in a professional and efficient manner.
• Manage calendars, schedules, and appointments.
• Coordinate and arrange travel arrangements and accommodations.
• Prepare and draft correspondence, reports, and presentations.
• Handle and prioritize incoming emails and phone calls.
• Maintain and update office documents, records, and filing systems.
• Assist in organizing and coordinating company events and meetings.
• Manage office supplies and ensure inventory is well-stocked.
• Perform ad-hoc administrative tasks as assigned.

• Diploma or degree in Business Administration, Office Management, or related field.
• Minimum 2-3 years of experience as an administrative assistant or executive.
• Proficient in using Microsoft Office applications.
• Strong organizational and time management skills.
• Excellent communication and interpersonal skills.
• Attention to detail and ability to multitask.
• Ability to work independently and as part of a team.
• Positive attitude and professional demeanor.
• Ability to handle confidential information with discretion.

Interested candidates who wish to apply for the advertised position, please click 'APPLY' to send in your resume.

EA License No: 13C6305

Reg. No.: R1654399

For candidate who applied for the advertised position is deemed to have consented to us that we may collect, use or disclose your personal information for purpose in connection with the services provided by us.

The position is responsible for managing the department in a professional, efficient and flexible manner. He/she is also responsible for ensuring maximum guest satisfaction and high standards of cleanliness throughout the hotel, which is achieved through consistent planning, organising, directing, and controlling the Housekeeping Department operations and administration.

Primary Responsibilities

Manages The Daily Housekeeping Operations For Rooms And Public Area

• Supervises the upkeep of the entire hotel premises to maintain an immaculate and luxurious state according to Raffles Hotel Singapore standards. Priority and full attention is given for VIP suites or events.
• Ensures the smooth operations of all Housekeeping sections by performing all tasks in adherence with the code of ethics as issued by Raffles Hotel Singapore.
• Upholds a flawless impression and perception of the Raffles Hotel Singapore products, services and colleagues.
• Establishes the foundations of Housekeeping operations through detailed planning of work and maintenance schedules, supervision of the team and proper organisation and delegation of duties.

Provides A Guest Experience That Exceeds Residents’ & Guests’ Expectations

• Ensures guests receive the experiences as detailed in brand Standard Operating Procedures (SOP), Raffles Hotel Singapore local SOP as well as Leading Quality Assurance (LQA) standards, and aims to achieve the targets set by management.
• Analyses and responds to guest feedback to ensure that guests are satisfied. Is continuously committed to improving the quality of products, services and performance of team members.

Management And Leadership Of The Housekeeping Team

• Leads the Housekeeping Team with a Heartist® approach and constantly seeks to create an all-encompassing and welcoming working environment for a multi-cultural and diverse group of Housekeeping colleagues. He / she will focus on the well-being, safety, training and development needs of colleagues. 
• Plans for a 24-hours shift coverage for all colleagues and is able to personally cover any role or duty under the Housekeeping department.

Involvement As A Member Of The Hotel Leadership Team

• Ensures service standards and individual performances are aligned with Accor Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Follows sustainable procedures and practices that support ‘Planet 21’ initiatives (Accor’s Corporate Social Responsibility program).
• ·Adheres to Work Safety and Health (WSH) policies and procedures and ensures all direct reports are trained in, and follows WSH guidelines.
• Personally handles and follows up on any guest complaints and incidences, together with Lobby Manager and/or respective hotel colleague(s), in a manner which aligns to the hotel’s values, policies and procedures.
• Undertakes any reasonable tasks and secondary duties as assigned by the Assistant Executive Housekeeper.
• Performs any other duties and responsibilities that may be assigned.

The position is responsible for ensuring that accurate processing and reconciliation on the credit card payments and adjustment into Property Management System (PMS) and to assist Credit Manager in maintaining the proper accounts receivable procedures within the hotel in accordance with local and corporate policies and procedures.

Primary Responsibilities

Accounts Receivable and Credit Section

• To sort the daily paperwork according to the outlet cashier shift close report and pass on the paperwork to the respective colleague from AR and Income audit.
• To key in the credit card transactions base on credit card type onto the excel provided. To resolve the variance of credit card transaction on the same day if there is any variance arise.
• To save all the credit card reports from Adyen portal (Acquirer) on daily basis.
• Ensure that all credit card transactions are verified for completeness and the accounts formally reconciled on a daily basis.
• Calculate and accurately post commissions.
• Promptly investigate all credit card disputes, liaising with the Front Office and the banks.
• Collate all necessary paperwork to justify credit card refunds and obtain sign off from the management before refunds can be processed.
• Assist Credit Manager on any billing reconciliation such as GrabandGo and Klook.
• Assist in any adhoc requirement.
• Ensure that all hotel systems and internal controls related to accounts receivable section are adhered to.
• Ensure the operation procedures are in accordance with PCI-DSS compliances.

Focus on Colleagues/Management Experience

• Attend to colleagues' queries promptly.
• Consistently offer professional, friendly and engaging service.
• Co-ordinate with various departments to ensure proper documents submission.
• Use a Heartist® approach – make the guests and colleagues Feel Welcome, Feel Heart-warmed, Feel Incredible, and Belong.

Work as Part of the Finance Team

• Ensure to produce quality work at all time.
• Adhere to all timeline set.
• Build strong relationship with team member.
• Build a cohesive working environment and achieve together financial goal set.
• Be knowledgeable and play an active role in maintaining strict adherence to PCI-DSS compliances.

Involvement in Wider Job Function Relationships

• Maintain collaborative working relationship with all colleagues.
• Participate in training activities to improve knowledge and skills.
• Follow guidelines provided in colleagues’ handbook.
• Understand emergency procedures, health & safety requirements.
• Ensure service standards and individual performance is aligned with AccorHotels Values - Guest Passion, Trust, Sustainable Performance, Spirit of Conquest, Innovation and Respect.
• Contribute to the hotel’s Corporate Social Responsibility efforts by supporting the Planet 21 program.

Purpose and Scope of role :

To promote the success of the company by managing the Accounting operations, within a framework of prudent and effective controls, which enable risk to be assessed and managed through focus on Finances, Operations, People, Customers, Systems, Culture and Compliance in adherence to the company’s policy and procedures.

Manages a solid team by driving all the Accounting operations within the company, responsible for Reporting, Payable, Taxation, Capital Expenditure, Control and Compliance to accounting policies, Process Improvement and assisting the Accounting Manager / Controller with the company’s financial affairs.

KEY RESPONSIBILITIES:

Finance & Operations:

• Manage the day to day Accounting operations including A/R, A/P, Treasury, Revenue Recognition, working closely with the Accounting and Operational teams to review processes, implement best practices and improve productivity.
• Manage the Capital Expenditure process, including obtaining approval of acquisitions and disposals, maintaining the Fixed Asset Register, and completion of the Annual Inventory certification. 
• Complete all GL reconciliations, including Proof of Cash, Fixed Assets, Leases and other schedules for monthly P&L submission.
• Contribute to the preparation of the internal monthly accounts (Profit & Loss, Balance Sheet, Cashflows, and Analysis).
• Assist in information submission to statutory authorities for Payroll, GST, Corporation Tax and Statistic Dept.
• Contribute to the preparation of statutory financial information and tax computations.
• Provide required information/documentation for Internal Control Evaluations and Internal/External Audits.
• Support the Accounting Manager / Controller with miscellaneous projects and tasks.

People:

• Continually provide coaching and training to the team members
• Conduct timely 1:1 review and yearly employee performance evaluation.
• Ensure all staff and positions have job descriptions, clear expectations and are working with structured development plans
• Support in recruiting, hiring, provide input to find new potential candidates for the accounting department
• Meet company standards of 52 hours training per year
• Review department goals and personal plans periodically with staff to ensure buy-in and accountability
• Assist new hires with mandatory training completion within the first 6 months

Customer:

• Support Accounting team to better serve internal customers

Compliance:

• Review company internal controls, specifically the Financial Process Control.
• Promote compliance diligently following all company policies and regulations and being the role model of integrity and pride for all employees.
• Proactively communicate with the team to ensure continuous awareness and understanding of policies and regulations.
• Ensure compliance with local laws and regulations.

Culture:

• Proactively promote the company’s 10 cultural attributes:  Appearance, Attitude, Confidence, Curiosity, Excellence, Integrity, Pride, Resolute, Sense of Humor, and Visionary.

Systems:

• Be open to implementing new system changes and enhancements into your department. 
• Be involved and suggest system/process improvements.
• Set the tone of this environment within your department.

KNOWLEDGE, SKILLS AND BEHAVIOURS:

Knowledge:

• Expeditors’ Company Policies and Procedures
• Strong Accounting and Finance knowledge.
• Global Logistics Industry knowledge

Skills:

• Proficient in MS Office
• Strong organisational and analytical skills with an attention to the details.
• Fluent in English
• Effective interpersonal skills, including proven abilities to listen, comprehend, effectively communicate clearly and concisely to financial persons as well as non-financial persons at all levels from Operations to Senior Management to obtain positive results.
• Proven leadership attitude and skills
• Ability to drive through change

Behaviours:

• Emotional resilience
• Self-reflecting and open to feedback
• Initiative and ability to work in autonomy
• Role model of integrity and pride for all employees
• Proven leadership attitude and background
• Professional appearance and attitude
• Reliable and accurate
• Being supportive of change
• Taking initiative and working in autonomy
• Being an advocate of Expeditors culture at all times
• Being approachable and proactive

Job Highlights

• 5 working days per week
• Provide transport bus in the morning (working day)
• Excellent potential for advancement.

Job Description

i. To enter sales order into accounting system.

ii. To prepare sales invoices and delivery orders and follow up with customers' payments;

iii. To maintain customer profile;

iv. To check and maintain inventory record;

v. To create project and update project status by coordinating with project leader;

vi. To update the bank book and prepare bank reconciliation;

vii. To prepare journal entries;

viii. To update and maintain subsidiary accounts;

ix. To prepare inter-company billing

x. To maintain accounting software;

xi. To file accounting documents and reports;

xii. To perform any ad-hoc accounting task assigned by the department head;

xiii. To perform general administrative tasks as and when required;

xiv. To perform all assigned duties and tasks within scheduled time.

Requirements

¨ Diploma in accounting,

¨ Min 1 year experience in handling accounts;

¨ Prefer to have experience in assisting superior in preparation of financial and management reports;

¨ Knowledge of accounting software, preferably with SAP experience;

¨ Possess initiative, responsible and able to work independently;

¨ Good team player.

A day in the life of...

• Lead the channel thinking of the Purina commercial team, taking responsibility for developing and implementing channel strategies with a horizon of 12-36 months
• Support Marketing in developing category strategies with a horizon of 12-36 months
• Develop the Point of Purchase strategies and standards, incorporating the four POP Drivers
• Shopper Ownership through route to market
• Effectively oversee the distributor management of petcare channels within the Purina business stream

What will make you successful...

• Category product knowledge within the petcare industry
• 3+ years commercial experience as demonstrated by channel or distributor management experience
• Business managerial experience within trade marketing, marketing/sales or commercial functions. Preferably with Trade Marketing/CCSD experience.
• Demonstrated business planning & implementation skills (Project Management)
• Financial implication and awareness (P&L statement, supply chain reports etc)

The Singapore University of Technology and Design is looking for a candidate who will be involved in a research project on Geometry Modeling and Computational Design. This project aims to develop computational methods and tools for modeling and design of 3D tileable assemblies.

Responsibilities/expectations will include:

• Develop computational methods to model and design 3D tileable assemblies.
• Implement the computational methods by programming.
• Support principal investigator in writing technical papers and project reports.
• Support principal investigator in advising PhD students.

Skills and Qualifications:

• PhD degree in Computer Science, Applied Mathematics, or a related field.
• Proficient in programming with C/C++ or Python.
• Experience in computer graphics, geometry modeling, and/or computational design.
• Strong publication record in computer graphics.

You contribute meaningfully to the business by providing support with in-house payroll accounting and general payroll administration for Singapore and Malaysia.  You will be responsible for processing payroll information into our payroll software.  You ensure all employees are paid in accordance with employment laws and regulations and the Company established processing guidelines.

Key responsibilities:

• Process new hire and termination paperwork.
• Data entry of payroll information into payroll software such as administration of Leave, Staff Card and Medical Insurance benefits.
• Maintain master data of employee files.
• Filing of Government Paid Leave schemes and NS Claims
• Assist in the preparation of monthly payroll reports and other ad-hoc reports as required.

Job Responsibilities:

• Create purchase order in Microsoft Dynamics (NAV)
• Assist in updating data and maintaining accurate records
• Any other ad-hoc duties related to purchasing

Requirements:

1. Experience in sourcing, procurement process will be advantage.
2. Able to commit 2 days a week.
3. Good interpersonal skills.
4. Opportunity to convert to full time role when volume is increasing.

Assistant Cook Job description

The assistant cook will prepare meals and follow establishment recipes. Duties include preparing ingredients, adhering to the restaurant menu, and following food health and safety procedures. Cook, clean, assist other cooks and staff and deliver food in a fast-paced environment. Work may include operating a grill, oven, or fryer. Previous experience in a team environment and various cooking methods preferred.

That prata master need to play as multitasking role, candidate must be ready for flour mixing as well as making prata

Duties and Responsibilities

• Setting up, cleaning, and organizing work stations

• Preparing ingredients for the shift; washing vegetables, chopping, seasoning meat, etc.

• Roti prataflour mixing

• Making Varieties of RotiPrata (egg prata, Bananprata, coin prata,etc.,)

• Making Varieties of Dosai (Masaladosai, Ravadosai,Plaindosai, specialdosai,Geedosai. etc.,)

• Making Chappathi and Chappathi flour mixing

• preparation of south indian& north indian curies

• Taking orders from wait staff or computerized system

• Cooking order according to food health and safety standards

• Recommending ideas for specials or seasonal dishes

• Handling multiple food orders at one time

• Monitoring multiple food orders as new orders arrive

• Dressing order for presentation

• Ensuring each guest order has the correct food and sides

• Delivering food order to wait staff in a timely manner

• Storing all food properly

• Sanitizing and cleaning work stations and utensils

• Reordering stock and food supplies

• Monitoring other cooks and team members

• Assisting other cooks in preparing food or helping other team members when needed

Requirements and Qualifications

• Ready to work any shift

• Able to work in a fast-paced environment

• Able to multitask, prioritize, and manage time efficiently

• Physical endurance to stand for an entire shift

• Self-motivated and self-directed

• Works well as part of a team and on individual tasks

• Able to quickly memorize complex or multiple orders

• High school degree or equivalent

• Previous experience as a busboy, cook, or relevant work experience

• Legally able to work in establishments which serve alcohol

• Able to work early mornings, nights, and weekends

• Must pass a background check

• Able to read and write

• Key account planning, development and management
• Act as main link resource to client.
• Develop and maintain close relationships and communication with decision makers of client / CRM
• Advise senior management of client status, problems, and opportunities
• Quality control of all deliverables to the client
• Develop, implement, coordinate, and manage research services projects
• Develop the proposal and prepare budget/cost
• Questionnaire, interview/discussion guide design
• Analyze and evaluate results
• Develop a conclusion and solid recommendation
• Present and report on work from the proposal to the analysis stage
• Control costs/budgeting
• Ensure company processes and compliance are followed
• Responsible for the morale, productivity, and efficiency of team
• Any other tasks assigned by the Commercial Director

• Ensure smooth operation of the Front Office
• Be responsible for directing, coordinating, and monitoring the overall Front Office operation as directed by Executive Assistant Manager/General Manager to meet the service standards of the Hotel
• Contribute to guest satisfaction by providing a high standard of service in line with norms and procedures through TRUST YOU and Key Performance Index set by Accor
• Assist Front Office Manager with projects related to Front Office as and when required and meeting up with datelines
• Identify personnel development to have trained and qualified staff to consistently maintain and increase the Hotel’s service
• Take charge of the ACDC program and work closely with Front Office Manager
• Work with the Director of Sales and Assistant/Reservations Manager and take full control of the Front Office operations in the event of overbooking, should the need to transfer guests to other hotels
• Be responsible for the safety and security of guests, employees, and the hotel assets

• Support and deliver business performance delivery by ensuring always on plan in each markets to win big events Mega campaigns, single digit campaigns, PrimeDay, BlackFriday, etc. Support new innovations launch, improve product mix.

• Deliver Pureplayer & Marketplace fundamentals & CASA target, by identifying gap and defining action plan by market

• Define need for channels’ differentiated assortment (incl SIOC) or exclusive eCOM portfolio and ensure perfect execution in markets

• Deliver MarketShares targets, by winning the Search and Conversion against competition, ensuring in close collaboration with Global Digital Media Team an always on integrated strategy of sufficient Media and Commercial activations

• Lead and drive the development of overall digital marketing strategy & plans for ecommerce and (future) total company (offline & online) channel in ASIA/ SEA.

• Start developing a centralized relationship with key regional customers ie Lazada, Shopee- Media + Sales to leverage partnerships at benefits of markets, driving clarity, simplicity and cost efficiency

• Develop relevant commercial, shoppers, digital & performance marketing regional playbooks Playbook with bi-annual release made of fresh updates and JDE learnings

• Work closely with the markets to share best learnings and reapply

• Insights sharing with the markets

• Identify and activate emerging customers’ platforms, ie livestream

• Identify emerging media consumption and consumer engagement trends, share learnings and recommend actions on media execute on to local markets

Responsibilities

• Review operational risk incidents and assess quality, validitiy and effectiveness of preventive measures put up by APD Offices.
• Manage issues and queries related to HO rules from internal counterparts and providing resolution promptly.
• Lead or support OPG assigned adhoc projects/ initiatives related to enhancement of internal controls or improve efficiency of internal process.
• Handle queries and participate in discussions related to audit and/or regulatory topics in nature.
• Coordinate recovery efforts and execution of drill plans with stakeholders during system incidents.

Requirements

• Minimum of 5 years experience in incident management or a related field.
• Strong understanding of incident management frameworks (e.g., ITIL), root cause analysis methodologies, and risk assessment.
• Proficiency in incident management tools and software.
• Ability to analyze complex situations, conduct in depth reviews and risk assessments, identify critical issues, and propose effective solutions.
• Excellent written and verbal communication skills, with the ability to convey technical information to non-technical stakeholders effectively and presenting to senior stakeholders