Call Centre Officer

Duration: 6 months contract

Working hours: Monday - Friday

Mondays to Fridays: 8.30am-6pm

Location: Kallang

Job Scope:

• Respond to a high volume of incoming customer calls through an automated phone system.
• Initiate outbound calls to patients, referrals, and sales contacts as necessary.
• Employ available resources to diagnose and resolve patient concerns or problems.

Requirements:

• Minimum Diploma in relevant studies
• 1-2 years of customer service experience required
• Call center experience preferred

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

EA License No.: 19C9682

EA Personnel No.: R22106363

EA Personnel Name: LUM PEI YEE

Job Description & Requirements

• Responsible for the quality and timely completion of QP(S) supervision works.
• As part of the site supervision team i.e. RTO, in compliance to (i) BCA Regulatory & Control Act & (ii) in accordance to LTA Terms of Reference & contract requirements.
• Liaise positively with client, consultants & authorities for the benefit of the company.
• Promote and safeguard the reputation & positive image of the company.
• To follow-up ISO Procedures
• Accredited with IES, min. 5+ years supervision experiences including experience in piling works, prestressing, highways bridge, elevated viaduct, MRT station, road works, deep excavation & tunneling works.
• Candidates with relevant LTA experiences are recommended to apply.
• Candidates with M& E Certificate

Job Description

· Handle Daily Purchasing operation including sourcing, quotation inquiry, negotiating pricing and expediting delivery schedule

· Receive Purchase Requisition form from various departments and place order

· Prepare and issuance of Purchase order

· Track and trace Purchase order and delivery schedules and communicate the status updates to the relevant departments and storemans

· Assist to establish and implement new inventory system

· Monitor stock movement to ensure minimum inventory holdings using inventory system

· Identify and evaluate new vendors on pricing, quality and level of service on a regular basis

· Participate in full stock take

· Able to maintain good relationship with current existing and new suppliers

· Arrangement of drivers to collect deliveries ordered

· Check and approve suppliers' invoices against Purchase Orders and delivery orders

· Assist in answering calls and doing proper documentation of documents.

· Other Ad-Hoc Duties as assigned by superiors

Requirements

· Cheerful, Responsible, Meticulous, Fast-thinker and Takes initiative in work.

· Fast Learner, Able to get things done fast in a systematic way.

· Candidate must possess at least a diploma, advance/higher/graduate diploma in Business studies/ Administration/Management or equivalent

· Fluent in English & Chinese, Malay is a plus.

· Only Singaporean/ Singaporean PR/Malaysians are welcomed to apply.

· Fresh Graduates are welcome to apply.

· Able to start work immediately or within short notice

Interested candidates, please send your resume to [email protected] or fax it to 62681898 or apply through the quick apply. Please indicate the following:

• Last drawn salary
• Expected salary
• Reason(s) for leaving your current and previous employment(s)
• Availability

We regret that only shortlisted candidates will be notified.

Appointment Setting Officer

Job Highlight :

- Flexible working hours - Work from home- Training is provided

Responsibility include:

- Communicating with new prospects and arranging appointments while following up with appointments set

- You will be WORKING FROM HOME, so you need to be independent and disciplined

Requirements:

- Willing to learn and adapt fast.

- Independent, motivated and self-driven.

Applicant should be at least 21 year old.

Singaporean/PRHousewife welcome

Job order: 478263

Responsibilities:

• Checking internal approval documents
• Arrangement of internal meetings
• Corporate communication, public relations
• Subsidiary companies related matters
• Company regulations related matters
• Handling various contracts and related documentation and accounting
• Input of accounting slips/ settlement of bunker hedge contracts
• Ad hoc duties assigned by manager

Requirements :

• Minimum Degree from related fields (Accountancy/Business/Ecomomy)
• At least 2 years’ corporate working experience.
• Job experience for planning, internal audit, and subsidiary management is preferred.

We regret that only shortlisted candidates will be notified. However, rest assured that all applications will be updated to our resume bank for future opportunities
EA Personnel name: Chong Gui Feng
EA Personnel Registration Number: R1768033
EA License no.: 07C5771

Job Description

· Handle Daily Purchasing operation including sourcing, quotation inquiry, negotiating pricing and expediting delivery schedule

· Receive Purchase Requisition form from various departments and place order

· Prepare and issuance of Purchase order

· Track and trace Purchase order and delivery schedules and communicate the status updates to the relevant departments and storemans

· Assist to establish and implement new inventory system

· Monitor stock movement to ensure minimum inventory holdings using inventory system

· Identify and evaluate new vendors on pricing, quality and level of service on a regular basis

· Participate in full stock take

· Able to maintain good relationship with current existing and new suppliers

· Arrangement of drivers to collect deliveries ordered

· Check and approve suppliers' invoices against Purchase Orders and delivery orders

· Assist in answering calls and doing proper documentation of documents.

· Other Ad-Hoc Duties as assigned by superiors

Requirements

· Cheerful, Responsible, Meticulous, Fast-thinker and Takes initiative in work.

· Fast Learner, Able to get things done fast in a systematic way.

· Candidate must possess at least a diploma, advance/higher/graduate diploma in Business studies/ Administration/Management or equivalent

· Fluent in English & Chinese, Malay is a plus.

· Only Singaporean/ Singaporean PR/Malaysians are welcomed to apply.

· Fresh Graduates are welcome to apply.

· Able to start work immediately or within short notice

Interested candidates, please send your resume to [email protected] or fax it to 62681898 or apply through the quick apply. Please indicate the following:

• Last drawn salary
• Expected salary
• Reason(s) for leaving your current and previous employment(s)
• Availability

We regret that only shortlisted candidates will be notified.

Job Description

• Industry/ Organization Type: Logistics/ Freight Forwarding
• Position Title: Finance Officer/ Finance Executive
• Working Location: Changi
• Working Hours: Monday to Friday, 8.30 am – 6.18 pm
• Salary Package: Up to $4,500 + AWS + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Assist with aspects of financial accounting records, AR and AP management, and reconciliation (includes posting, verification, payment, offsetting, filling, AR chasers/follow-up, contra).
• Ensure timely AR/AP financial reporting for month end and year end.
• Handle any other general office administration.

APPLY NOW!!!

• Minimum Diploma in Economics / Mathematics / Statistics or its equivalent
• Proficient in Microsoft Office - Excel & equipped with IT skills will be preferred.
• Inexperienced candidates are welcome to apply as training will be provided.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #64766 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Description & Requirements

HR & Administration Officer

West/ Nearest Mrt: Changi East(Transport provided)

Working Days: Mon – Fri ( 8am-5pm), Alt Sat ( 8am-12noon)

Job Description

· Prepare Purchase Order and liaise with foreman with ordering of materials, diesel etc.

· Attend to phone enquiries and walk-ins interviews.

· Perform general administrative duties such as bank-in cheques, filing, controlling and maintaining of documents, mailing of documents

· Arrange for Drivers to run errands

· Handle incoming mails and outgoing mails

· Preparation of Document Transmittal note

· Maintaining Dormitory records- Check in/check out

· Purchase of Air tickets for workers going on home leave/resigned

· Apply Courses for Workers, Coretrade application etc.

· Application/Renewal of Permit and Passes for workers and office staff.

· Prepare warning letters for workers/office staffs etc.

· Assist in submitting base clearance on site on a regular basis

· Other Ad-Hoc Duties.

Requirements

· Cheerful, Responsible, Meticulous, Fast-thinker and Takes initiative in work.

· Fast Learner, Able to get things done fast in a systematic way.

· Fluent in English & Chinese, Malay is a plus.

· Knowledge of Sage Payroll System is a plus.

· Only Singaporean/ Singaporean PR/Malaysians are welcomed to apply.

· Fresh Graduates are welcome to apply.

· Able to start work immediately or within short notice

Interested candidates, please send your resume to [email protected] or fax it to 62681898 or apply through the quick apply. Please indicate the following:

· Last drawn salary

· Expected salary

· Reason(s) for leaving your current and previous employment(s)

· Availability

Senior Officer, Learning and Development (L&D)

Job Summary: The main accountability of this position is to work closely with the GM HR and Senior Specialist to execute and support in Talent Management, Learning and Development, and Staff Communication, but not limited to.

Responsibilities:

· Support all efforts to effectively execute the company strategy for talent management including Learning and Development.

· Plan and manage necessary training programmes and development opportunities for all staff in accordance with employee grade, performance, criteria and business needs.

· The scope of Learning and Development includes running the in-house programmes (e.g new staff inductions programmes, professional/managerial, technical and leadership skills requirements of the company as well as our intern and graduate programmes under the company’s expertise management system.)

· To support in the succession planning exercise.

· To support in the professional development of the company’s employees

· Maintain an effective online system to manage Learning and Development related communications, programmes, applications and employee records.

· Monitor the Learning and Development budget.

· Seek appropriate government funding for skills development.

· Participate strongly in company’s staff engagement and ESG platform.

· Ensure compliance with local legislations and statutory requirements for training.

· Ensure Learning and Development records are properly filed, regularly updated and be made available at any time.

• Bachelor's degree in HR Management, Science (Behavioral Sciences, OD or related disciplines) or equivalent. - Diploma/Certificate in training and development or organizational development.
• At least 5 years of training experience.
• - Candidates with experience from construction industry will have added advantage.

Responsibilities:

• Oversee and lead the site safety team and subcontractors in the implementation of company's safety systems.
• Liaise closely with site operations staff and project manager on all safety and health issues.
• To supervise safety and promote safety conduct.
• To inspect and rectify any unsafe place of work.
• To correct any unsafe practice;
• Conduct regular safety inspection/audits to identify safety and health hazards and conduct safety gap analysis.
• Assist in accident reporting and investigations as well as tool-box meetings.
• Assist in all areas of safety planning and incident prevention.
• Assist in ISO OHSAS 45001 and ISO 14001 audits.
• Attend to any government agencies, insurance companies, auditors etc.
• Any other duties as stipulated in WSH Act.

Requirements:

• MOM registered WSHO.
• Minimum 5 years of relevant experience in building & construction.
• Possess good communication skills.
• Good knowledge in ISO OHSAS 45001 and ISO 14001
• Able to work across all departments and functions.
• Knowledge of the construction industry activities

• To support research and evaluation projects on offender rehabilitation by:
• a) Collecting and analysing data
• b) Developing surveys and conducting interviews
• Presenting findings and writing reports
• Other duties such as supporting the preparation of the PCRS Annual Report and preparing statistics on client profiles, may be assigned where necessary
• Working Location: Caldecott
• 12 months contract
• Working Hours: 8.30am-6pm (Monday-Thursday), 8.30am-5.30pm (Friday)
• Salary: $2,800

Job Requirements:

• Good analytical skills
• Proficiency in Excel and SPSS, is preferred
• Experience with data analysis and/or conducting qualitative analysis will be advantageous

Thank you for your interest in the advertised position. We kindly request that all applications be submitted via our PERSOLKELLY GO App.

To access our PERSOLKELLY GO Jobs App, please click on the following link:

https://go.persolkelly.com/job/apply/3455

EA License No: 01C4394

EA Personnel ID: R1655869

EA Personnel Name: Chua Le Teng, Sherry

**We regret that only shortlisted candidates will be notified**

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its Singapore and overseas subsidiaries and affiliates collecting, using and disclosing your personal data to prospective employers/companies based in any country for purposes of evaluating suitability for employment, conducting reference checks, administering employment related services, complying with Government’s COVID-19 health advisories and such other purposes stated in our privacy policy. Our full privacy policy is available at www.persolkelly.com.sg. If you wish to withdraw your consent, please drop us an email to let us know. Please feel free to contact us if you have any queries.

Main Responsibilities

• Process settlement for foreign equities and OTC products
• Verify and reconcile dealing tickets and incoming trade confirmations
• Follow up unmatched trade positions
• Liaise with institutional clients, banks, brokers on trade settlement issues
• Ensure accuracy and timeliness of trade validation, settlement, reconciliation and control checks
• Take ownership of process assigned and act with a sense of urgency

Requirements

• Minimum Degree
• No Experience required, on the job training is provided

Interested candidate, please sent your resume in MS Word format to [email protected]

Andy Low Soon Meng (R1104601)

Recruit Express Pte Ltd
EA Licence No: 99C4599

We regret that only shortlisted candidates will be notified.

Responsibilities:

1. Recruit and screen study participants, take consent, perform clinical assessments and follow-up visits

2. Perform data collection and analysis to support research

3. Adverse event monitoring and reporting responsibilities

4. Handle regulatory documents

5. Reach out to potential volunteers for studies and encourage them to join

6. Coordinates between the study team and potential / confirmed participants

Job Requirements:

1. Diploma / Bachelor’s Degree in Nurse

2. Able to work in a team as well as independently

Interested candidates please send a copy of your resume in MS Word to [email protected]

EA Personnel: Lynn Ho

CEI: R23114223

Company Reg. No 199601303W

EA Licence No. 99C4599

# Convenient work location nearby Novena MRT

# Good career development opportunities

# Salary Up to $5000 + Excellent Benefits

Our client, a primary healthcare organisation in Singapore is currently seeking an experienced candidate to join them as a Research Analyst.

Responsibilities:

• Design of research studies in collaboration with doctors
• Analyse data using statistical approaches
• Detailing of analysis plans, descriptions of analyses and findings for research protocols, research manuscripts or reports, including statistical power or sample size calculations.
• Oversee, design and manage research databases
• Co-lead research projects and submit ethics approval where appropriate
• Provide educational talks for Doctors and Researchers
• Supervise health advisors on extraction of relevant data from medical records and national records for monitoring and trending of statistics
• Generate reports on statistics for reporting
• Setting up databases using the new generation computer system
• Develop research protocols that can answer epidemiological questions, regarding treatment, prevention and educational programmes, including submission for ethics approval

Job Requirements:

• Master in Public Health or Degree in Biomedical Science or equivalent
• Minimum 2 years of experience in research with strong data analytics experience
• Past experience in doing research from start to end

Looking for a change or for new challenge? Please email your detailed resume in MS Word Format to [email protected]

Johnny Low Jia Rong (Mr.)

Senior Talent Acquisition Consultant

CEI Registration No.: R21100789

Personal Data Protection

"By submitting your curriculum vitae or disclosing your personal information in connection with your job application, you are deemed to have read and agreed to the terms of our Privacy Policy, and consented to the collection, use and disclosure of your personal data by us, in accordance with our Privacy Policy. Please access our website at www.celecti.com.sg for a copy of our Privacy Policy.”

Job Summary:

As the Operation Officer at New Hope Community Services, you will be an integral part of our mission to bring change into the lives of the displaced and disadvantaged in the community. You’ll look after the safety and well-being of the residents in our shelter, ensuring day-to-day operations run smoothly so that our beneficiaries always have a safe space to return to and rest.

Key Responsibilities:

Client Supervision

• Provide administrative and operational support in overall shelter operations.
• Handle day-to-day general queries from shelter residents.
• Assist in the admission and orientation of new shelter residents.

Conflict Management

• Manage general disputes that may occur between co-living shelter residents.
• Respond to incidents within shelter units, such as de-escalating crisis situations, and notify Operation Executive / Senior Operation Executive for the next action step.

Workplace Safety and Health

• Support the maintenance of the security, health, and safety of the shelter environment.
• Access shelter units for maintenance checks, perform minor maintenance repairs and/or contact repair persons for necessary maintenance.
• Enforce shelter rules and conduct shelter inspections for compliance with shelter rules.

Administration

• Collect statistics for monitoring and evaluation of activities and programmes of the shelter.
• Perform and assist in data entry for client and operational records.
• Collect and maintain records of payments from clients for shelter fees and utilities.
• Maintain records of the distribution of rations / assistance to shelter residents, including the inventory of in-kind donations.

Others

• Any other related duties in New Hope CS as assigned by Reporting Officer.

Accountability

• Reports to the Operation Executive / Senior Operation Executive.

Competency Requirements:

Core Competencies

• Communication: Excellent interpersonal and communication skills for effective communication with residents, team, community partners, and stakeholders.
• Leadership: Excellent team player with strong responsibility skills.
• Collaboration: Willing to work with the homeless and destitute. Able to handle shelter residents politely yet firmly.
• Self-motivated individual with the ability to work independently.
• Physically fit for general work

Technical Competencies

• Proficiency in IT Systems and Microsoft Office Suite (e.g., Microsoft Word, Excel, PowerPoint, etc.).

Education and Experience:

• Minimum GCE ‘N’ Level / ‘O’ Level / Nitec Certification in related disciplines
• Willing to work shift hours (including weekends, and overnight shifts) and be operationally ready for emergency deployment on off-days.

The intent of this job description is to provide a representative summary of the major duties and responsibilities of the position. You may be required to perform job-related tasks other than those specifically presented in this description. This job description does not constitute a contract of employment.

Job Description

• Industry/ Organization Type: Manufacturing
• Position Title: Crewing Officer / Crewing Executive
• Working Location: Pasir Panjang
• Working Hours: 5 days (Monday to Thursday 8.30 am – 5 pm, Friday 8.30 am – 4 pm)
• Salary Package: Basic Salary up to $4,500 + AWS + Bonus
• Duration: Permanent

Key Responsibilities

• Support the crewing operations in performing the schedules and the planning of crew changes and following up with relevant parties.
• Assist in travel arrangements for the mobilization and demobilization of the crewing staff, including Air Tickets, entry applications, hotel accommodation, etc.
• Ensure candidates are equipped with the relevant requirements (medical, competence certificate/qualification documents).
• Assist with all crew issues.
• Maintain a proper and user-friendly filing and document control system for recording and tracking of all documents for the team and department.
• Preparation of crew's payroll.
• Any other duties as instructed by the Assistant Crewing Manager / Crewing Manager.

APPLY NOW!!!

• Minimum Diploma holder in any discipline
• Minimum 1 year of relevant experience preferably in the marine industry
• Personalities with good written and verbal communication and interpersonal skills
• Proactive, take the initiative and well organized
• Able to work fast under pressure
• Able to multi-task and work independently

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Kindly indicate #65089 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it’s likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Rachael Lee | EA Reg No.: R2093131

Job Scope

· Communicate and liase closely with internal and external departments to ensure smooth deliveries and resolve arising issues in a timely manner.

· Support the team in processing of customer orders, arranging shipment, preparing shipping documents for Singapore and export shipment.

· Liaising with factories to ensure timely delivery of stock and ensuring PO accuracy before entry into system.

· Coordinate and correspond to customer/sales on the sales order status.

· Ad-hoc duties assigned.

Requirements

· At least 1 years of work experience as a Logistics Operations Assistant or similar role

· A minimum requirement of a Diploma or its equivalent in Supply Chain or Logistics

· Freight knowledge preferred.

· Proficiency in using Microsoft Office Applications

· Good analytical and problem-solving skills

· Able to work well independently as well as in a team.

· Preferable able to start work immediately.

Duties & Responsibilities

• Be clear of customer's security framework, such as information security policies, processes/procedures, guidelines and etc.
• Ensure compliance with customer's cybersecurity policies.
• Perform activities necessary to ensure customer's data systems and networks are secure, sure activities are not limited to log analysis and security assessment of customer ICT systems.
• To manage/conduct vulnerability assessment and coordinate penetration tests activities.
• To conduct information security awareness training

• To attend, handle and assist all customer enquiries coming through various customer service channels on loan related matters including loan retention and assist in making outbound calls when required.
• Ability to understand customers’ needs and provide appropriate solutions and attention
• Review customer existing loan package and advice accordingly on the various option available
• To protect loan portfolio by managing customer expectation on loan repricing package offered
• To respond and follow up on customers’ request promptly and accurately

Interested candidates kindly submit your CV in a Word Format to: [email protected]. Only shortlisted candidates will be notify. Thank you.

Our client is a Government link company in the FMCG industry. Due to their current expansion plan, they are looking for Customer Service Officers to join their Services team, in hopes of developing the current high performing team. They are located in the West – easily accessible.

Working hours:

3 rotating shifts (8.30am to 6pm, 10.30am to 8.00pm or 1.00pm to 10.30pm)

Working days: 5 days/week (inclusive of Saturday, Sunday and Public Holidays)

Location: Joo Koon

Job Scope:

• Help customers with questions and purchases across different channels.
• Manage customer feedback by phone, email, social media, and chat, solving issues quickly.
• Make reports about feedback to spot trends and improve service.
• Work with other teams and delivery partners to meet customer needs.
• Do other extra tasks as assigned.

Job Requirements:

• Minimum GCE 'N' level or 'O' Level.
• Customer service experience is preferred.
• Working knowledge of systems like Zendesk or SAP is advantageous.
• Proficient in using Excel for data management.

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email to [email protected] an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

19C9682 (Recruitpedia Pte Ltd)

EA Reg. No. R23119064

TEOH ZINI

Join our team if you're a self-confident and highly motivated individual. Being a quick learner with robust communication skills makes you an excellent fit. Experience the flexibility of working from home with adjustable hours.

Your core responsibilities involves

• Scheduling sales meetings with potential clients
• Updating current clients on company developments
• Handling administrative tasks tied to sales services

It's crucial to note that this position is entirely remote, demanding self-sufficiency and discipline. The salary range is $3,000 - $6,000 monthly. Candidates should possess a minimum of "A" Level, diploma, or degree qualifications.

Responsibilities:

• Support preventive and corrective maintenance works on equipment.
• Proper records of maintenance works in the section under charge
• Investigation of damage/accident and preparation of necessary report
• Liaise with owners on matters relating to maintenance works
• Conduct patrol checks on maintenance works
• Co-ordinate with departments on matters relating to maintenance works.
• Prepare, control of works procedure & check-sheets for maintenance works
• Report to superior on matters relating to the section
• Keep proper records and filling of works carried out.
• Control and study for reduction of breakdown ratio
• Preparation of necessary reports on relating maintenance works
• Ensure that maintenance work is being carried out
• Preparation of quotations for parts/renovation works Issue

Requirements:

• ITE/Diploma in any discipline
• Proficient in MS office
• Independent and a good team player.

Interested applicants, send in your updated resume by clicking “Apply Now”

Lin Weikang

Registration Number: R21102570

Workstone Pte Ltd

EA License Number: 19C9998

Job Scope

• To conduct laboratory tests
• To handle samples and testing samples
• To assist in laboratory duties such as equipment maintenance, maintaining inventory, purchase of consumables and preparation of laboratory reagents/supplies, including laboratory cleaning and waste-disposal.

Requirement

• Prior experience in Medical lab
• Diploma in Medical Technology / Life science related

Interested candidates do attach your resume to [email protected]

Attn: Angela Celeste Poh Li Ying (R2095367)

Recruit Express Pte Ltd (99C4599)

Job Purpose:

Attend to maximum number of customer’s incoming calls, email and voicemails with upmost service quality with regards to the company services.

Job Responsibilities & Duties:

• Attend and response to maximum number of incoming calls, email and voicemails with service quality
• Follow-up on all escalated incident
• Logged all calls reported into the case management system
• Maintains and accurately update customer’s enquiry, problem and resolution into the case management system
• Generates management reports
• Provides assistance and guidance to junior colleagues
• Perform other duties as assigned

Minimum Years/Type of Experience:

• Minimum 1 year of call center experience
• Interested with policy and procedures, application/eService usage and/or transaction behaviour support in Call Centre via phone, email, online and digital platform.

Working Hours:

• Able to work staggered office hours on rotation.

To apply please click the Apply buttonor send us your updated profile to [email protected]

EA Licence No.:18S9405 / EA Reg. No.:R1330864

Percept Solutions is undergoing a growth phase and are on the lookout for talent. Applicants are encouraged to follow Percept Solutions on LinkedIn @ https://www.linkedin.com/company/percept-solutions/ to stay up to date on our upcoming roles and events.

The major responsibilities of this position include, but are not limited to:

Organise and Execute Back To Work Programme

· Assess participants for their job readiness using a recognised tool after referrals are received. (Participants to attend RWP once a week in addition to the BTW session(s)

· Facilitate training for participants job readiness

· Prepare and execute on-job-training (practicum)

· Create a wellness plan with the participants that outline what the participants should do in terms for crisis

· Monitor participants in the workforce for a period of 6 months from the time of employment. (Continue to engage, review crisis plans and empower participants to remain employed in the form of telephone calls, meet up sessions and or both during the time of employment

· Provide feedback of the participants progress to senior programme coordinator and caseworkers

· Attain feedback form the employers of the participants progress

· Network with future employers, social enterprise and other agencies for job vacancies

Basic Computer Skills Trainer

· Assessing participants’ needs

· Designing training programmes, create structured training programmess that cover the fundamental aspects of computer skills. This includes topics such as operating systems, file management, word processing, spreadsheets, internet browsing, email usage, basic troubleshooting, and online safety.

· Delivering training sessions, explain concepts, demonstrate procedures, and provide hands-on exercises to ensure participants grasp the material effectively.

· Providing individual assistance, provide one-on-one support, answering questions, clarifying doubts, and guiding them through the learning process at their own pace.

· Monitoring progress, track the progress of each participant, ensuring they are advancing and achieving their learning objectives. This may involve understanding and adjusting the programme accordingly.

· Offering troubleshooting guidance, helping participants troubleshoot common issues they may encounter during computer usage.

· Staying updated, since technology evolves rapidly, so it's crucial to stay up to date with the latest advancements and changes in computer systems, software applications, and digital tools.

· Documenting and reporting: Keeping records of the training sessions, participants progress, and any feedback or assessments. To maintain an accurate documentation to evaluate the effectiveness of the training programmes.

Recovery Wellness Programme (RWP) Duties

· Support in running RWP activities

· Mentor Assistant Programme Executives in administrative duties and in co-facilitation of RWP activities

· Provide input and take on tasks under the Recovery planning team

· Covering of RWP duties across centres when staff on leave

Others
Perform any other duties as assigned by Assistant Manager

Job Qualifications:

· A diploma or equivalent with minimum 1 year of relevant experience

· Proficient in Microsoft Office software

· Ability to multitask and prioritize daily workload