Job Relationship : Reports to Cluster/Department Head

A. Job Summary

You will work closely with the Cluster/Department Head and other Programme Managers within the team to educate, equip, engage and empower caregivers of persons with mental health issues by providing training and emotional support.

B. Responsibilities

• Conduct and facilitate the Caregivers to Caregivers Education Programme (C2C).
• Meet the needs of caregivers through providing information and referral services, and emotional support if necessary.
• Promote awareness of Caregivers Alliance Limited’s (CAL) programmes and services offered.
• Support outreach and partnership efforts with assigned hospitals and other organisations through outreach events and other engagement activities to raise awareness of mental health, caregiving and CAL’s programmes and services.
• Network and build relationships with the assigned hospitals and other assigned organisations to explore opportunities for collaboration and connect with other caregivers to promote CAL’s programmes.
• Ensure timely and accurate data and record entries in the Customer Relationship Management (CRM) system in support of data analysis and management reporting.
• Attend staff meetings, case consultations and conferences if required.
• Participate and support other colleagues and departments to meet CAL’s strategic objectives while building the desired organisational culture.
• Perform other related duties as required.

C. Requirements

Technical Competencies:

• Strong relationship management and relationship building skills to engage effectively with colleagues as well as beneficiaries, partners and volunteers.
• Proficient in Microsoft Office (Outlook, PowerPoint, Excel, Word).

Core Competencies:

• Works with others in a collaborative and solutions-focused manner to achieve win-win outcomes.
• Disciplined, organized and responsible in record keeping and collation of reports for accountability and reporting purposes.

Preferred achievements / characteristics:

• Passionate and dedicated to working with families and caregivers of persons with mental health issues.
• Preferably possesses at least a diploma in Social Work, Counselling or Psychology with 1-4 years of related working experience. Fresh graduates are welcome to apply.
• Caregivers with lived experiences and who are trained in C2C are also welcome.

Brief description of the Restaurant

Music is life. And we're in it for the song, art, tastes and the authentically Hard Rock touch. Live inside the moment at a Hard Rock Hotel, Resort or All-Inclusive experience, where classic memorabilia sets the stage for a one-of-a-kind experience. Feel your heart pound to the beat of our live music at Hard Rock Live entertainment venues. Catch your breath as you bet it all on one more toss of the dice at Hard Rock Casino. And don't forget to “mmmmm”, “ooooh” and “aahhh” to the flavors of Hard Rock Cafe.

Job Descriptions

• Taking guests’ orders.
• Running food.
• Handling cash & other forms of payment.
• Making proficient sales transactions - using a point-of-sale system.
• Properly checks I.D.s – for guests who appear to be under the legal drinking age.
• Demonstrating responsible alcohol service.
• Demonstrating impeccable product knowledge.
• Suggestive selling - using proven techniques.
• Answering questions - accurately and politely.
• Satisfying any/all needs of the guests - regularly double checking back with guests throughout theirexperience.
• Maintaining a clean & organized station – including pre-bussing & table maintenance.
• Performing opening, closing & side duties – setting up/breaking down station, refilling condiments, cleaning ashtrays, etc.
• Demonstrating knowledge of all table/station numbers.
• Directing guests to areas & restrooms.
• Creating memorable experiences.
• Entertaining guests to create “Raving Fans.”

Benefits

• Staff Meal / Uniform

Working hours

• 5 days / 44hours per week

Property Development

• Grow the company’s business by identifying and establishing new partnerships, ensuring financial goals are met. Responsible for overall planning and coordination. To compile presentation materials for concepts to developers/landlords and to establish and maintain good working relationships.
• Secure new restaurant locations, renew existing leases, identify market segments and liaise with landlords.
• Liaise and maintain good relationship with landlords.
• Responsible for finalizing lease agreements, negotiating lease renewals, formalizing lease documentation of retail malls and food courts.
• Review, analyse and interpret financial analysis templates to enable management to make informed decisions. To negotiate and enter into the lease agreement with favourable conditions.
• Ensuring all leasing matters such as new leases, renewals, terminations are followed through. Upkeep of lease database and documentation.
• Keep informed and abreast of market condition, consumer landscape and F&B industry trends (new shopping mall opening, closure of malls, rental trends, demographic change and etc). Prepare management reports as required highlighting any issues for attention.

Legal Support

• Review, draft and/or advise on the necessity of all lease agreements and other legal documents that the Company executes.

Maid Agency Sales Manager

ANS EMPLOYMENT Pte. Ltd.

Singapore

SGD 2,500 - SGD 3,500

Job Description

Responsibilities

• Meet monthly sales target
• Manage enquiries
• Handle documents and applications
• Conduct and arrange interviews for clients
• Provide after sales support

Requirements

• CEI certification required
• Related experience in the industry is an advantage
• Sales oriented
• Good communication skills

Why Join Us:

• 5 days work week
• Attractive basic salary
• Commission + Incentives

Your main duties are as follows:

• Adhere to hygiene and safety standards

• Take reservations and enquire purpose of visit.

• Present menu and share promotions, specials, and items to customers.

• Take food and beverage orders, repeat orders to guests, and inform guests of the estimated time to serve.

• Oversee a team of servers who are assigned to his/her shift.

• Key orders in the Point-of-Sale system efficiently.

• Process payment and check bills promptly.

• Assist the assistant general manager by getting involved in planning and organizing special events.

• Check food and beverage inventories and stocks in a consistent and accurate manner.

• Complete opening, operating, and closing procedures.

• Handle problems with cashier payments.

• Escalate guests' complaints to the duty manager if unable to conduct service recovery.

• Adhere to the company’s standard operating procedures

• Any other appropriate duties and responsibilities as assigned

Working Hours: 6 days work week, including weekends & PH.

Duties & Responsibilities:

• Able to generate sales lead from lighting consultants, Architect & MEP consultants.
• To follow up project tenders with contractors and provide accurate quotation
• Knowledgeable in Autocad schematic drawings & Electrical will be an advantage
• Good communication skills, positive mindset towards customers and fellow colleagues
• Self-initiative, Independent, hard-working and team leadership skills
• Knowledge in LED lighting, lighting control system function will be advantage

Summary

Responsible for the supervision of the smooth and efficient daily operation of the Front Desk and ensures that all hotel guests and visitors receive an optimum level of service and care at all times.

Job Responsibilities

• Conduct daily briefings and ensure that all pertinent information is well received by team members
• Manage and supervise all tasks of his/her staff to ensure that highest quality service is delivered and department standards are met
• Communicate with Front Office Manager on all matters regarding guest services & hotel operations.
• Ensure documentation of all guest related issues using the logbook
• Provide management presence at all times by assisting with the handling of guests’ needs and complaints tactfully and efficiently
• Coordinate full house situations and makes all necessary arrangements to handle overbooking and pledge relocates
• Require to make objective decisions and handle any complaints and emergencies in a level-headed manner

Qualifications & Experience

• At least two (2) years of experience in a similiar capacity
• Sound knowledge in Hotel PMS
• Excellent customer service skills and enjoy creating delightful moments for guests
• Able to thrive in a dynamic and fast paced environment
• Strong analytical and problem-solving skills

What's in it for you?

• Centralised location, walking distance from City Hall MRT
• Be part of a pre-opening team
• 5 days work week
• Duty meals and uniform provided
• Comprehensive medical benefits
• Birthday Leave
• Family Care Leave
• AWS
• F&B and worldwide hotel discounts

Job Description:

• Overall management and co-ordination of the project

• Serve as a single point of contact in co-ordination with and consultation with the Customer’s Representative

• Deemed as the Contractor’s agent in all dealings with the Customer

• Be accountable to the Customer as the Contractor’s agent, for all aspects of the design, development, delivery, installation, integration, migration, testing, implementation, operations and maintenance services of the System

• Co-ordinate project activities with the Customer, existing vendors and other parties as indicated by the Customer

• Communicate at all levels with the project/management organization and work with teams within the project to resolve project and interface issues.

• Arrange for, co-ordinate and document project progress meetings and system change management meetings

• Prepare and submit progress reports

• Prepare and submit detailed implementation plans and schedules

• Manage changes within project constraints, e.g. scope, resource and schedule

• Plan and allocate resources proactively to ensure timely delivery of the System in accordance with the project schedule

• Take stock and track documentation, hardware and software supplied for the delivery of systems and services

• Manage project risks

Job Requirement:

• Degree in Engineering, Computer Science, or Information Technology

• Successfully managed and implemented at least 2 projects for past 5 years

• Good command of English (Conversational, Written and Reading)

• Proficient in Microsoft Office

• Knowledge of financial accounting (GL, Billing, AR etc).

• Understand Cyber Security and best practices.

• Able to manage local and overseas projects

• Project Management certification (PMP) will be added advantage

• Contract / Commercial Law courses will be added advantage

• Experience in implementing fare collection system, mobility payment solutions or similar systems will be highly encouraged to apply.

• Possess strong leadership ability, good communication skills, EQ and excellent problem-solving skills in inter- organizational environment

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Responsibilities:-

• Providing nursing care to newborns and postpartum mummies according to standard protocols.
• Provides quality services and care to infants and parents
• Take care of infants’ daily feedings and hygiene
• Ensure environment and all items provided to infants and postpartum mummies are clean and safe to be used.
• Maintain daily records and reports for infants are up to date at all times
• Guide and communicate with parents with regards to infants’ progress or problem whenever necessary.

Requirements:-

• Minimum Bachelor/Degree and above; Candidate with Nursing and/or Childcare related background will be an added advantage
• Minimum 1 year experience in nursing / healthcare / caregiver related field will be an added advantage
• Able to work on weekends and public holidays according to work roster by shift
• On the job training will be provided to candidates without relevant experience
• Fresh graduates are welcome to apply.
• Candidates with confinement nanny experience are welcome to apply.

Benefits:-

• Basic Salary + Night Shift Allowance + OT Allowance
• Staff meal provided
• AWS
• 14 – 18 days Annual Leaves
• Dental & Medical Reimbursement
• Employee Insurance
• Learning & Training Sponsorship

EV-Electric (EVE) Charging Pte Ltd is a subsidiary of the Land Transport Authority of Singapore (LTA), which coordinates the national effort to undertake the electrical infrastructure upgrades and deployment of electric vehicles charging points (EVCPs) primarily in Singapore’s residential carparks.

As a Project Manager, infrastructure, you will lead the project execution of the electrical infrastructure upgrade (including substations, consumer switch rooms) for power provision to EV chargers.

Job Responsibilities include but is not limited to the following:

- Manage electrical infrastructure upgrade work and related activities including tender, evaluation, construction, and post-completion activities. This includes supervising contractor work and project progress to ensure overall work progress is on time and within budget.

- Coordinate with partner agencies and stakeholders to facilitate smooth upgrade process, ensuring work activities are integrated and de-conflicted for smooth implementation.

- Manage team dynamics and morale, in terms of their day-to-day operations as well as their career development.

- Maintain compensation and performance management systems to retain quality manpower and exit poor performers.

This role requires a multi-faceted approach to problem solving and flexibility given the broad project scope and ad hoc prioritization needs. You are required to make decisions on a day-to-day operational matter concerning the project. For substantive impact to project schedule matters, you will contribute recommendations towards final decision-making.

Requirements

· Tertiary education in Electrical or Civil Engineering background

· Positive mindset and team leader

· Proactive attitude, resourceful, and excellent interpersonal skills to coordinate with internal team members and external stakeholders.

· Strong work ethic

· Manage time effectively under tight deadlines.

· At least 10 years of relevant working experience or able to demonstrate leadership capability and track record in project management of electrical infrastructure upgrade.

· Competent in Workplace Safety and Health (WSH) matters and able to comply with the Project Management duties under the WSH Act and the supplementary regulations.

· Construction Safety Course for Project Managers, CSCPM certification or equivalent will be an advantage

ABOUT PASSION PEERS

Passion Peers is one of the fastest growing digital transformation agency headquartered in Singapore. With strong and exciting MNC clientele like Marks and Spencer, Unilever, Estee Lauder etc, we service brands globally including London, Netherlands and South East Asia. Breaking the regular agency operation patterns, we work as an agile, platform based start-up. We are looking for a Country Manager for our Singapore presence. If you have the passion and strategic vision to lead the team in delivering exceptional results, we want to speak to you!

JOB RESPONSIBILITIES

• Lead the development of the country’s strategy
• Spearhead the business development efforts to strengthen the business standing & expand client base
• Manage and oversee to ensure daily smooth operations
• Develop, execute on and achieve sales targets while growing productivity and profitability
• Lead, train, motivate and mentor client facing teams towards achieving sales goals and excellence in service
• Conduct performance appraisals to assess training needs and build career paths
• Drive digital agenda and ensure team is engaged with new digital initiatives
• Propose innovative ideas to increase market share
• Manage customer feedback, enquiries and response to complaint professionally
• Cascade company communications to all members of the store team

JOB REQUIREMENTS

• Prior digital agency business development experience of at least 5 years with a proven ability to increase sales and profitability
• Excellent leadership and people management skills
• Excellent communication skills at all levels
• Ability to work in a fast paced environment
• Good understanding of trending digital marketing tools and platforms

Your main duties are as follows:

• Receiving and confirming walk-in, telephonic, and online reservations.
• Greeting guests as they enter, and putting them on a waiting list as necessary.
• Providing guests with menus and answering any initial questions.
• Assigning guests to tables they prefer, while keeping table rotation in mind.
• Engaging with guests to ensure they're happy with food and service.
• Responding to complaints and helping to resolve them.
• Be well-versed in our menu and products.
• Helping out with other positions in the restaurant as needed.
• Adhere to hygiene and safety standards
• Adhere to the company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Working Hours: 6 days work week, including weekends & PH.

Your duties are as follows:

• Plan, direct, or coordinate activities of the restaurant's daily operations.
• Deep and extensive knowledge of Cantonese cuisine.
• Scheduling of Front of House operations.
• Establish standards for personnel performance and customer service.
• Schedule and receive food and beverage deliveries, checking delivery contents to verify product quality and quantity.
• Adhere to hygiene and safety standards
• Adhere to the company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Working Hours: 6 days work week, including weekends & PH.

· At least 10 years experience

· Willing to work on holidays / work on shifts / change of shift

· Able to stand/work for long hours

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

COMPANY DESCRIPTION

National Gallery Singapore is a leading visual arts institution which oversees the world's largest public collection of Singapore and Southeast Asian modern art. Situated at the birthplace of modern Singapore, in the heart of the Civic District, the Gallery is housed in two national monuments - City Hall and former Supreme Court - that have been beautifully restored and transformed into this exciting 64,000 square metre venue. Reflecting Singapore's unique heritage and geographical location, the Gallery aims to be a progressive museum that creates dialogues between the art of Singapore, Southeast Asia and the world to foster and inspire a creative and inclusive society. This is reflected in our collaborative research, education, long-term and special exhibitions, and innovative programming. The Gallery also works with international museums such as Centre Pompidou, Muse d'Orsay, Tate Britain, National Museum of Modern Art, Tokyo (MOMAT) and National Museum of Modern and Contemporary Art, Korea (MMCA), to jointly present Southeast Asian art in the global context, positioning Singapore as a key node in the global visual arts scene.

In 2020, the Gallery was the only museum in Southeast Asia that received a ranking in The Art Newspaper's annual global survey of attendance at art museums, taking 20th place. In 2018, the Gallery was also the first museum in Asia to receive the Children in Museums Award by the European Museum Academy and Hands On! International Association of Children in Museums. It also won the awards for Best Theme Attraction at TTG Travel Awards 2017, Best Attraction Experience, Breakthrough Contribution to Tourism and Best Customer Service (Attractions) at the prestigious Singapore Tourism Awards in 2016 for its role in adding to the vibrancy of Singapore's tourism landscape.

We offer job opportunities in our dynamic organisation. Working at the Gallery enhances and cultivates your love for the arts, and offers you a chance to be part of the Gallery's vision.

OUR PEOPLE

At National Gallery Singapore, we develop cultural leaders who make the world better. Our people are united by a shared belief in the power and necessity of art, and work together to create meaningful experiences for our visitors.

RESPONSIBILITIES

Reporting to the Deputy Director (Innovation & Technology), the incumbent is responsible for the planning, implementation, and management of various digital, platform services and innovation projects for the Gallery. The Senior Manager shall lead and guide the project team to ensure successful delivery and operationality of the various Digital, Platform Services and Innovation projects for the Gallery, and include the Singapore Visual Arts Cluster (SVAC) sister organizations where relevant (eg. Shared systems), covering the Singapore Art Museum (SAM) and the Singapore Tyler Print Institute (STPI).

In the role of a Project Manager with expertise in Business Process and Change Management, your responsibilities will encompass guiding cross-functional teams, identifying opportunities for enhancement, and executing impactful solutions to elevate overall operational efficiency and effectiveness.

RESPONSIBILITIES

• Assist the Deputy Director in managing a team of technology professionals, including managing project managers and outsourced vendors.

• Provide coaching and guidance to team members, including performance feedback and development planning.

• Lead more complex project teams, anticipate and manage project resources, including I&T team and cross-divisional team members, to ensure successful project delivery.

• Lead and manage project lifecycle, identify business requirements, lead the project planning, develop business case, manage project delivery, conduct user acceptance testing and monitor post implementation benefits in close consultation with various stakeholders.

• Collaborate with other departments within the Gallery to ensure that technology-based projects and programs are integrated into the overall visitor and employee experience.

• Manage all activities relating to procurement of IT products and services to ensure vendor services are delivered on time, within budget and meeting customer requirements.

• Manage IT projects to ensure adherence to corporate governance and security requirements.

• Create and maintain standard operating process (SOP), technical, project or other related documentations to support development, project, and contract management.

• Oversee the day-to-day operational support and escalate any issues to the vendors for the digital and platform services.

• Engage potential solution vendors to test products, develop tender specifications, obtain budgetary estimates and to manage the process in the selection of competitive solutions.

• Design and recommend optimized processes to streamline operations, increase productivity, and drive cost savings.

• Implement process improvement initiatives, fostering a culture of continuous improvement across the organization.

• Stay abreast of emerging technologies and industry trends, and make recommendations for their application within the Gallery context.

• Build partnerships with external vendors, consultants, and other stakeholders to support the development and execution of technology projects.

• Diploma/Degree in Computer Science/ Computer Engineering/ Information Technology or equivalent.

• Minimum 5-7 years of relevant working experience.

• Good knowledge of project management methodology. Project Management Professional (PMP), Certified IT Project Manager (CITPM) or relevant technical skills/certification, or relevant working experience in digital implementation will be an advantage.

• Familiarity with change management principles and experience implementing improvement change initiatives.

• Able to work effectively with multiple internal and external stakeholders of the Gallery to ensure smooth project delivery and facilitate smooth organizational adoption.

• Ability to effectively handle and manage multiple projects, working with teams and also independently.

• Excellent communication and interpersonal skills, with the ability to lead and motivate a team of resources.

• Knowledge of current and emerging technologies and trends in the museum and cultural sector.

Review electrical engineering drawings and refer issues requiring changes.

Assign job tasks and work as per electrical project schedules.

Review all electrical drawings with Leadmen performing on assigned jobs to them.

Stimulate fabrication standards to ensure quality work attained from assigned staff.

Recruit, guide, train, monitor and terminate assigned employees as required.

Recommend effective solutions specified particular weight related to employment status of employees.

Schedule, assign, plan and supervise electrical shop personnel performance on different electrical projects.

Plan and prepare work and equipment usage schedule

COMPANY DESCRIPTION

THKMC was incorporated on 13 October 2011 as a charity to provide multiple social and welfare services to the community at large, and achieved an Institute of Public Character (IPC) status on 18 November 2011. THKMC is the charitable arm of Thye Hua Kwan Moral Society, which lives by the mission To Serve Mankind to help anyone who needs help regardless of their race, religion, colour, language, creed and culture. THKMC today serves more than 70,000 beneficiaries through more than 70 programmes across five Services, which include Disability, Early Intervention for Children, Family, Seniors' Community, and Therapy.

RESPONSIBILITIES

The Senior Manager/Manager, Fundraising is responsible for developing and implementing innovative community engagement platforms and fundraising channels. He/she will contribute to bringing a philanthropic spirit to the local community, focusing particularly on the public with the aim of developing a stronger commitment towards charity.

Responsibilities:

• Develop and implement creative and innovative fundraising strategies to secure funding.
• Research, cultivate and secure corporate partnerships, sponsorships and approach trusts, government agencies and other bodies that could potentially make grants to the organization.
• Ensure that fundraising goals are achieved and tracked as well as meeting donors' expectations.
• Evaluate donor acquisition results, analyze effectiveness and modify strategies to align with the organization's goals.
• Manage media relations and press release activities pertaining to pre and post of all fundraising activities and community outreach projects.
• Draft proposals and presentations for corporate and donor support and sponsorship.
• Ensure compliance to best practice in Direct Marketing, Data Protection and the Guiding Principles for Fundraising.
• Any other duties as assigned.

• Diploma/Degree in Business/Marketing/Media/Social Services.
• At least 8 years' of relevant working experience, with at least 3-5 years in a leadership position.
• Ability to budget for programs related to the job scope.
• Ability to adapt, evolve and collaborate with others across different environments.
• Meticulous, strong organizational and interpersonal skills with ability to function in a multi-cultural environment.
• Desire to excel and thrive in a dynamic social service setting.
• Possess service-oriented attitude and strong in stakeholder management.
• Plan and organize/manage the job independently and pro-actively.
• Proficient in MS Office skills in Microsoft PowerPoint, Word and Excel.
• Excellent communication and written skills.
• A passion to serve.

Our client, a leading retail bank is looking for highly driven sales personnel to join their expanding team.

Key Responsibilities:

• Primarily serve individual retail customer and advise them on various personal banking and financial products and services.
• Seek opportunities to engage customers through branch banking touch points, tele-appointments, and/or outreach programs.
• Possess sound financial knowledge and provide holistic financial planning advice to customers.
• Good understanding of banking regulations and to adhere to rules and guidelines when conducting business.
• Always conduct yourself professionally and deliver service standard as prescribed by the Bank service values.
• Achieve a balanced scorecard set by the company.

The ideal candidate will possess the following:

• Diploma/ degree in any discipline
• Willingness to work on a flexible schedule that includes weekends
• Passion for banking and wealth management
• Excellent communication and listening skills
• Confidence and Presentation skills
• Ability to explain complex information clearly and simply

Interested candidates are invited to submit your resume via APPLY NOW button or drop me an email at [email protected].

We regret that only shortlisted applicants will be notified.

Data provided is for recruitment purposes only.
Business Registration Number: 200611680D
License Number: 10C5117
EA Personal Registration Number: R22107677

Responsibilities

1. Greets guests and responds to guest inquiries and requests in a prompt and professional manner.

2. Supervises the service rendered and delivery of ordered items by F&B attendants is timely and consistent with the restaurant’s standards.

3. Equips with updated knowledge of the restaurant’s products and services

4. Resolves customers’ complaints during shift and logs all complaints for further follow-up actions.

5. Conducts shift briefings to ensure restaurant activities and operational requirements are known to staff on duty.

6. Checks and maintains stock for F&B supplies e.g. cutleries, dinnerware, glassware, etc. for smooth operations.

7. Manage table reservation system and service crew

8. Oversees the maintenance cycle for service equipment.

9. Adhere to hygiene and safety standards

10. Adheres to local regulations concerning health, safety, or other compliance requirements, as well as the company’s standard operating procedures

11. Handles other adhoc duties as and when assigned by Assistant Manager / F&B Manager.

Requirements

1. Demonstrated ability to manage crew members

2. 2 years of relevant experience in a similar capacity

3. Demonstrated ability to interact with customers, employees, and third parties

4. Possesses strong problem-solving and training abilities

5. Interaction with guests in Mandarin & English is essential

6. Customer service-oriented mindset

7. Able to multi-task in a fast-paced environment

Working Hours: 6 days work week, including weekend & PH.

We're looking for an AI Agent Development (Assistant) Product Manager to join our dynamic team. In this innovative role, you'll have the chance to transform our student recruitment process using cutting-edge AI technology.

Responsibilities:

• Assist in the development and management of AI agent products, ensuring alignment with company goals and customer needs.
• Collaborate with cross-functional teams including engineering, design, marketing, and customer support to define product requirements and features.
• Conduct market research and analysis to identify trends, opportunities, and competitive landscape in the AI technology market.
• Support the product development lifecycle from ideation to launch, including requirement gathering, feature prioritization, and sprint planning.
• Work closely with AI engineers to understand technical feasibility, scope, and limitations of AI agent functionalities.
• Develop AI agents for enhancing student recruitment, ensuring their effectiveness and efficiency.
• Ensure smooth integration of AI agents with communication platforms such as WeChat Official Account, WeCom, WhatsApp, and websites.
• Leverage chat history and FAQs for AI learning and response accuracy, continuously improving the AI agent's performance.
• Collaborate with the recruitment team to optimize workflows and streamline recruitment processes.
• Assist in creating product documentation, including user guides, release notes, and technical specifications.
• Support product testing and quality assurance efforts to ensure product performance and reliability.
• Assist in monitoring product metrics and KPIs, and provide insights for product improvement and optimization.
• Stay updated on industry best practices, emerging technologies, and advancements in AI to drive innovation and maintain competitive advantage.
• Support the Product Manager in day-to-day tasks and strategic initiatives as needed.

Requirements:

• Educational Qualification: Bachelor's Degree in Computer Science or related field.
• Experience: Significant experience in AI development, with a focus on OpenAI GPTs.
• Technical Skills: Proficiency in AI and machine learning technologies. Expertise in API development and integration with platforms like WeChat Official Account, WeCom, WhatsApp, and Websites. Advanced programming skills.
• Language Skills: English and Chinese (Proficiency in Chinese will be prioritised)
• Other Skills: Strong analytical and problem-solving abilities. Effective communication and teamwork capabilities. Independence in handling tasks and managing priorities.

Job Type：

• Both Full-time and Part-time is welcome
• Full-time is preferred.

Job Location:

Onsite

POSITION OVERVIEW

We are looking for a dedicated and dynamic Pursuit Manager to support opportunities

and bids in all stages of the pursuit management process, ensuring timely submission

of compelling proposals that align with our clients’ needs and regional objectives.

He/she will coordinate tender lifecycles amongst multi-disciplinary teams and ensure

collaboration and win-win outcomes for the stakeholders. The ideal candidate will play

a crucial role in driving business growth by effectively implementing our regional

pursuit management processes, collaborating with internal teams as required.

MAIN RESPONSIBILITIES

• Identify new business opportunities and potential clients within target markets and in line with the Asia Strategy Plan.
• Lead the end-to-end opportunity management process, from initial RFP review to final submission, ensuring adherence to deadlines and quality standards.
• Ensure that bid preparation process meets the business compliance requirements and complies with the Asia Delegation of Authority
• Liaise with internal and external parties to obtain information for preparation of proposals/bids.
• Collaborate closely with technical teams, project managers and subject matter experts to gather relevant information and develop comprehensive proposals.
• Follow up on tender submissions such as tender clarifications and support the preparation of tender interviews.
• Maintain updated records of Regional Opportunities as well as proposal activities including status updates and submissions history.
• Ensure that bids are input/updated into the CRM system. Responsible for updating the various systems such as CRM and databases.
• Prepare regular reports with analysis of bid performance, pipeline and business development activities for management review.
• Ensure support team members consolidate and deliver the submissions timely.
• Attend to various audits such as SHEQ, financial and compliance, as required
• Responsible to participate and support the company’s SHEQ within scope of duties.
• Analise past proposal performance metrics and outcomes to identify areas for improvement and implement best practices for enhance proposals.
• Create and maintain proposal templates and reusable materials to streamline the proposal development process.
• Ensure marketing brochures, track records and curriculum vitae are up to-date.
• Collaborate with the Marketing & Communications team to develop marketing collaterals, presentation and other materials supporting business development efforts
• Participate in different Regional Development initiatives with the objective of developing a successful Regional Model
• Maintain relationship with clients with updates on latest developments and offerings
• Collaborate closely with the Asia Key Account Management team to execute strategic initiatives, align proposal strategies and identify growth opportunities

REQUIREMENTS

• Degree in Engineering, Business Administration or equivalent
• Project management accreditation an advantage
• Proven experience in proposal management, business development or related roles within the consulting industry
• Excellent communication and presentation skills
• Strong analytical skills, ability to use hard data and metrics to back up assumptions and make sound recommendations.
• Excellent written and verbal communication skills, with the ability to articulate complex ideas clearly and persuasively.
• Demonstrated ability to work effectively in a collaborative, deadline-driven environment, managing multiple priorities and stakeholders simultaneously
• Proficiency in Office 365. Excellent understanding and use of SharePoint will be an advantage

COMPANY DESCRIPTION

Headquartered in Singapore, The EtonHouse International Education Group has 120 schools across 11 countries. We run pre-schools as well as K-12 international schools. Together, these schools provide internationally recognized programmes and high-quality education to over 20,000 students globally. The group also runs enrichment programmes and cutting-edge ed-tech programmes to scale the provision of high-quality education in pre-schools.

Over the last 27 years, EtonHouse has been at the forefront of international education in the Asia Pacific region and has won numerous awards. In 2019, our founder, Mrs. Ng Gim Choo won the EY Entrepreneur Of The Year Award in the Education category. In addition, EtonHouse was recently selected to be in the inaugural cohort of the Scale-Up SG programme, which is an Enterprise Singapore programme selecting high-growth potential local companies which can be groomed into future global champions.

With children at the heart of what we do and the vision to make good quality education accessible to every child in Singapore, EtonHouse launched the EtonHouse Community Fund (ECF) in 2015. As an independent IPC charity, ECF continuously runs initiatives to make a difference in the lives of vulnerable children.

EtonHouse Vision

Shaping the future through education

EtonHouse Mission

Developing confident and capable global citizens

Be a part of the EtonHouse family

We welcome passionate and dedicated professionals who share our belief in the power of education. Together, we can make a meaningful difference to children and society through education.

RESPONSIBILITIES

Reporting to the Group Brand and Marketing Director and the School Principal, the Parent Liaison Manager will work closely with other relevant internal departments to market and promote EtonHouse International School to the international and local community in Singapore.

Enquiry Management

• Ensure the PLE team captures all new enquiries (calls, email, online leads, walk-in's etc.) in the CRM system from the date of receipt.
• Ensure the PLE team records all appropriate information into the CRM system. Ensure the PLE team contact all new enquiries are followed up by phone or e-mail within 1 working day. Overseas phone calls can be made using the CRM.
• Ensure the PLE team emails the prospect parent the school tour confirmation details
• Ensure the PLE team contacts the prospect parent 1 days before to re-confirm their appointment (email where necessary) and use the CRM calendar tool to do so.
• Post school tour; ensure the PLE team sends a post tour email within 1 working day after the school tour.
• Ensure the PLE team tracks and note all comments within the CRM in a timely manner and update their status.
• Ensure the PLE team follow-up with all post tour parents by calling them 3 days post tour to check their status, or any other questions. Use the sequence' tool and the templates' in the CRM to connect with families.
• Ensure the PLE team arranges any follow-up meetings i.e. principals, assessments within 1 week post tour.
• Review the status of all enquiries from the CRM reporting (pre/post tour) ensure that the PLE's are following up with their prospect parents.
• Compile tour templates learning stories for PLE team to improve the school tour.
• Ensure that you receive all class newsletters and keep abreast of what is happening in the school to aid the school tour, especially upper primary & secondary.
• Review and shadow the PLE's around school tours to ensure they are promoting the school in the right light i.e. curriculum, stories, facts etc.
• Continuous review of the school tour process with the PLE's from start to end, i.e. explaining about EtonHouse, Curriculum, application documents etc. Ensure a 5-star customer service to parents.
• Support families for student pass applications and the team wherever required to facilitate these conversations with agents or parents directly
• Engage in all induction courses and professional development sessions facilitated by HQ
• Ensure that the data in the CRM is updated at all times to facilitate accurate reports and trends
• Update parent status in the CRM and engage with them intentionally to nurture them through the funnel
• Train and induct new joiners and existing members of the PLE team to use best practice in CX and use of technology platforms
• Update the AI bot templates on a regular basis to keep them relevant and use campaigns from time to time to remarket and enhance conversions

Open House/Weekly School Tours

• Lead the organisation of open days from managing the RSVP list to organising the relevant groups, schedule of the day and follow up.
• Ensure the PLE team confirms attendance 2-3 days before the Open House. The team also follows up with a phone call.
• Allocate school tour groups for each school coordinator
• Brief school coordinators as to the set-up for the open house
• Ensure the school is clean/set-up ready for open house.
• Work with the kitchen to ensure food etc. is provided and setup
• Facilitate the content of the sharing by the principal and/or other members of the leadership team.
• Prepare materials and resources that areshared with families.

• Bachelor degree from a recognised University with at least 5 to 6 years of related work experience in a sales management / business development role in the education services or a service-oriented industry.
• Sales management experience is desirable
• Experience working in an international school environment would be an added advantage.
• Possess a collaborative attitude and work well in a team oriented work environment
• Excellent written and verbal communication skills
• Result oriented and a hands-on marketer

• 5 days work week
• Work Location: 718 Mountbatten Rd, Singapore 437738 (Near MRT)

Are you seeking the new norm career opportunities?

We are helping Thatz International Pte Ltd to identify suitable talents to help them to grow their business in the new norm. Selected talents will be placed with them to carry out their Next-Generation ICT Engagement and Consultancy (Thatz 2.0) or Outsourcing business.

Who we are

Thatz Resources Pte Ltd (Agency License No. 04S4557) has been established since the Year 2000 to recruit the right IT candidate that meets our clients’ requirements at all levels. We always have great success in matching the best candidate with the job openings.

Our DELIVERIES:

· Quality

· Speed

· Technology

· Right Pricing

· User eXperience

Our CORE VALUES:

· Integrity

· System

· Consistency

· Forward Looking

· Humanity, and

· Environmental Friendly

Sales Account Manager (ICT & Outsourcing)

Job Title: Sales Account Manager (ICT & Outsourcing)

Work Location: Central Area, Singapore

Job Type: Permanent

Job Summary

The Account Manager acts as a key point of contact between an organisation and its clients. He/She possesses thorough product knowledge and oversees product and/or service sales. He/she works with customers to identify their needs and prepares reports by collecting, analysing, and summarising sales information. He/she contacts existing customers to discuss and give recommendations on how specific products or services can meet their needs. He/she maintains customer relationships to strategically place new products and drive sales for long-term growth.

He/she works in a fast-paced and dynamic environment, and travels frequently to clients' premises for meetings. He/she is familiar with client relationship management and sales tools. He/she is knowledgeable of the organisation's products and services, as well as trends, developments and challenges of the industry domain.

The Account Manager is a resourceful, people-focused and persistent individual, who takes rejection as a personal challenge to succeed when given opportunity. He/she appreciates the value of long lasting relationships and prioritises efforts to build trust with existing and potential customers. He/she exhibits good listening skills and is able to establish rapport with customers and team members alike easily.

Primary Responsibilities:

A) Business Development and Sales Generation

· To promote and market Thatz 2.0 core competencies in Business Solutions and Nextgen Enterprise ICT Services.

· Responsible for business development, revenue growth, productivity, and profit of each customer engagement.

· Implement sales strategy, identify new sales opportunities, and convert sales opportunities to meet sales targets.

· Prepare proposals, costings, quotations, and presentation deck, as well as lead the meetings with customers to turn the business opportunity into sales.

· Advise the customer on technology adoption and implementation strategy including architecture, integration, selection, and operation to improve the success of the customer’s business operation.

· Manage and coordinate resources, as well as, meet contract obligations to deliver good customer satisfaction.

· Collaborate with the Technical Support Team to develop effective sales action programs.

· Work closely with Channel Partners and Principals to develop and promote new products and services to existing, as well as, new clientele.

B. Customer Relationship Management

· Establish and sustain strong business relationships between Thatz and the customers through informal meetings and networking activities.

· Seek business opportunities from customers and fulfill their business needs promptly to convert them into sales.

C. Others

· Strategize, plan, execute, and monitor/review/modify the business development and sales function implementations to achieve the agreed objectives and targets ahead of schedule or on a timely basis.

· Support regional business expansion plan, when necessary.

What we are looking for?

1. Diploma in Sales and Marketing, or related field.

2. At least 2 years of working experience, preferably in the Sales and Marketing field in the ICT industry with good customer engagement expertise.

3. Professional, enterprising, resourceful, self-initiated/starter/motivated, detailed, and sales/result-oriented personnel.

4. Quick learner and adaptive to a dynamic working environment.

5. Reliable and able to take ownership of areas under your responsibilities.

6. A team player and able to work under pressure.

7. Excellent English writing and communication skills.

8. Looking for long-term career advancement within the company.

ARE YOU THATZ ONE?

Get in touch

· Prepare your updated resume (please include your notice period, current salary package with full breakdown such as base, incentives, annual wage supplement, etc.), and expected package.

· Apply through this application or send your resume to [email protected]

· All shortlisted candidates will be contacted

As an advocate for fair employment, we strive to do our best to render objective and merit-based considerations for all applications, and we shall communicate with you when short-listed. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. For those who are not short-listed, your profile will be kept for other opportunities where suitable.

Please note that your response to this job advertisement and communications with us according to this job advertisement will constitute an informed consent by you to the collection, usage, and/or disclosure of your personal data by Thatz Resources Pte Ltd and her customers to carry out its business in compliance with the relevant provisions of the Personal Data Protection Act.

Best wishes for your job search!

Feel free to recommend this position to your friend(s) or relative(s) who may meet our needs and get rewarded.

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STAY SAFE AND HEALTHY! TAKE CARE!

Orientation started and introduced all the artiste crews’ members to each other; daily performance gets ready to start performing singing and dancing on the stage from 9pm to 2am.

2. Responsible for the rehearsal, audition and selection process for all candidate applying for the performing artiste position.

3. Identify the strengths and weakness of Each and every individual performing artiste for efficiency in allocation of performing roles.

4. Monitor the on-stage performance levels of all performing artistes monthly and feedback to the artiste for corrective measures (when necessary).

5. Work with producer on the artiste performing time slots and make the necessary adjustments when the need arises.

6. Ensuring the overall discipline level among the band members in conforming to rules and regulations.

7. Enforcing discipline and accept zero tolerance.

8. Represent the performing artistes to attend all management meetings.

9. Responsible for the audition, evaluation selection process for all candidates applying for the performing artiste position.

10. Memorize lyrics and routines of song selection for optimal performance standards

11. Interpret music or dance and perform in production.

12. Fine tune with others artiste and all the other band members, ensuring smooth operation and ready to perform on the stage at any time in top condition and produce excellence production.

13. Share her stage experience with the other junior artiste.

14. Negotiating contracts and fee, booking venue and handling publicity.

15. Foster and strengthen teamwork.

• Ensure high standards of food preparation daily for the restaurant
• Lead and manage the culinary team
• Ensure kitchen is clean and orderly at all times with a maintenance schedule
• Maintain adequate pantry inventory
• Prepare shopping lists and track expenses
• Reduce wastage, including electricity, water and other resources
• Support media activities like interviews, food tasting, etc
• Perform ad-hoc duties as requested by the