• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Restaurant Manager (Basilico - Italian Cuisine) is responsible for managing restaurant operations to deliver an excellent Guest and Member experience while training staff and working within budgeted guidelines.

What will I be doing?

As a Restaurant Manager (Basilico - Italian Cuisine), you are responsible for managing restaurant operations to deliver an excellent Guest and Member experience. A Restaurant Manager will also be required to manage, train, and develop team members and work within all budgeted guidelines. Specifically, you will be responsible for performing the following tasks to the highest standards:

• Manage Restaurant operations
• Maintain exceptional levels of customer service
• Recruit, manage, train and develop the Restaurant team
• Manage guest queries in a timely and efficient manner
• Work within budgeted guidelines in relation to Food and Payroll
• Drive sales to maximize budgeted revenue
• Develop menus with other members of Food and Beverage team
• Accountable for monthly stock takes
• Incentivise team members to maximize sales and revenue
• Set departmental targets and objectives, work schedules, budgets, and policies and procedures
• Evaluate guest satisfaction levels with a focus on continuous improvement
• Ensure communication meetings are conducted and post-meeting minutes generated
• Be environmentally aware
• Assist other departments wherever necessary and maintain good working relationships
• Comply with hotel security, fire regulations and all health and safety legislation

What are we looking for?

A Restaurant Manager (Basilico - Italian Cuisine) serving Hilton brands is always working on behalf of our Guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills, and values that follow:

• Management and/or supervisory Food and Beverage experience
• Proficient with Italian Cuisine and Language
• Able to meet financial targets
• Ability to comply with all Food and Beverage brand standards
• Ability to work under pressure
• Excellent grooming standards
• Willingness to develop team members and self
• Flexibility to respond to a range of different work situations

It would be advantageous in this position for you to demonstrate the following capabilities and distinctions:

• Degree in relevant area
• Passion for delivering exceptional levels of guest service

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

With thousands of hotels in over 100 countries and territories, Hilton offers countless opportunities to delight. From an open door to a welcoming smile and an exceptional experience, we offer the millions of travellers who stay with us every year a welcome they will never forget. In addition to our flagship brand, Hilton Hotels & Resorts, the family of brands includes Waldorf Astoria, LXR, Conrad, Canopy, Curio Collection, DoubleTree, Hilton Garden Inn, Hampton and many others.

If you appreciate the impact global travel can have on the world, you may be just the person we are looking for to work as a Hilton Team Member. Because it’s with Hilton where we never forget the reason we're here: to delight our guests, Team Members, and owners alike.

A Front Desk Assistant Manager with Conrad Hotels and Resorts supervises the activities at the hotel front desk, responsible for assigning work and ensuring the completion of daily tasks, including check-in/check-out, guest requests, concierge services and promotion of in-house activities.

What will I be doing?

As a Front Desk Assistant Manager, you will oversee the front office activities between the Guest, the hotel, and the various hotel departments to deliver outstanding guest service and financial profitability. A Front Desk Assistant Manager is responsible for supervising the activities that create the first impressions of our Guests and, therefore, must perform the following tasks to the highest standards:

• Supervise Front Desk operations during your assigned shift to a consistently high standard
• Ensure your shift team has a current knowledge of hotel products, services, pricing and special promotional offers, as well as daily VIP and special events
• Conduct pre-shift briefings and advise your shift team of any special events or VIP Guests in the hotel that day
• Assign daily shift tasks and ensure the tasks completion by every end of the shift
• Maintain and update guest history and marketing database as required
• Ensure that a detailed hand over is carried out between shifts including the volume of business, special guests, tasks to be clarified/completed and any special events that are taking place.
• Monitor the appearance, standards, and performance of Team Members with an emphasis on training and team work
• Maximize sales revenues through up-selling and marketing program
• Manage Guest requests, inquiries, and complaints promptly and completely
• Support new team members in any areas that they are not yet competent to handle independently
• Conduct daily training, coaching and guidance accordingly to new team members, to provide evaluation to team members when required
• Handle group arrivals and departures in the absence of the group coordinator
• Coordinate with various departments such as F&B, Engineering, Finance, Housekeeping, Sales, and external parties when running as a Group coordinator.
• Maintain the professional appearance of the Front Desk with a focus on hospitality and Guest service
• Follow up on required actions to Guests and team members in other departments
• Monitor departure rooms promptly in order to manage the room situation and avoid any guest disputes
• Ensure that the Front Desk is sufficiently stocked with daily essentials (including stationery, letterheads, folio paper etc.)
• Support in receiving and confirming room reservations
• Supervise financial transactions at the front desk
• Ensure that operational challenges and Guest comments/ issues are communicated to the Manager on Duty
• Aid the shift team in cashiering-related matters as required
• Promote Hilton Honors and its associated benefits to guests who are not already enrolled in the program, ensuring that existing Hilton Honors members receive personal and professional service that recognizes them as important guests and that their benefits are received.
• Conversant with Operator operations, computer and CRM / HotSOS / Kipsu / Vision systems
• Follow and adhere to company brand standards and Forbes guidelines.
• Attend training and meetings as required
• Familiarize with hotel and Front Office policies
• The Management reserves the right to make changes to this job description at its sole discretion and without advance notice.

What are we looking for?

A Front Desk Assistant Manager serving Hilton Brands is always working on behalf of our guests and working with other Team Members. To successfully fill this role, you should maintain the attitude, behaviours, skills and values that follow:

• At least 3 years of Front Office experience in the hotel, leisure, and/or retail sector
• Strong commercial/business awareness and demonstration of sales capabilities
• Calm, organized work ethic with the ability to prioritize and meet deadlines
• Excellent supervisory, inter-personal, and communication skills
• A passion for delivering exceptional levels of Guest service
• A relevant supervisory/management certificate/diploma or degree, preferred

What will it be like to work for Hilton?

Hilton is the leading global hospitality company, spanning the lodging sector from luxurious full-service hotels and resorts to extended-stay suites and mid-priced hotels. For nearly a century, Hilton has offered business and leisure travelers the finest in accommodations, service, amenities and value. Hilton is dedicated to continuing its tradition of providing exceptional guest experiences across its global brands. Our vision “to fill the earth with the light and warmth of hospitality” unites us as a team to create remarkable hospitality experiences around the world every day. And, our amazing Team Members are at the heart of it all!

[What you will be working on]

You will be working in a fast-paced and highly volatile environment that may require you to manage multiple priorities and stakeholders at the same time. You will work with the industries in the western part of Singapore to ensure the EPMA and its Regulations are complied with, as well as be part of a team to review and enhance NEA’s concept of operations for responding to environmental pollution incidents. Your key responsibilities will include the following:

• Manage and co-ordinate a team to inspect trade and industrial premises to ensure compliance with pollution control, hazardous substances, and toxic industrial waste requirements.

• Respond to environmental pollution incidents during and after office hours.

• Attend to feedback from public pertaining to pollution matters.

• Conduct technical assessments and evaluate environmental requirements for new industrial and trade premises.

• Develop and review the concept of operations for responding to environmental pollution incidents.

• Support the procurement and equipping plan for laboratory and relevant analytical equipment.

• Prepare reports and presentations to senior management on environmental related issues.

[What we are looking for]

The job might be for you if you possess the following qualities:

• Degree in Chemical/Environmental Engineering

• Knowledgeable in principles of environmental sampling and pollution control.

• Possess strong analytical and problem-solving abilities.

• Good writing, communication and interpersonal skills.

• Proficient in Microsoft Office Excel, e.g. toggling excel, functions, coming up with creative presentations.

• Organised and able to multi-task.

• Mature, independent and resourceful.

• Preferably, possesses a Class 3 driving licence.

• Able to work on weekends and after office hours, when required.

• As part of the shortlisting process for this role, you may be required to complete a medical declaration and/or undergo further assessment.

Applicants will be updated on the status of their applications within 4 weeks of the closing date of this job posting.

Are you a self-motivated, result driven individual looking to working in a fast-paced environment? If you are such an individual, we are keen to explore the opportunity to have you on board.

Responsibilities:

1. Develop and execute HR management strategies in alignment with the company's business goals.
2. Formulate and implement recruitment plans, ensuring timely acquisition of suitable talents for various company departments.
3. Manage the entire employee lifecycle, including onboarding, training, and exits, to ensure career development and welfare.
4. Organize and drive employee performance evaluations, establishing a comprehensive incentive mechanism.
5. Handle employee relations, coordinate conflict resolutions, and ensure internal harmony and stability.
6. Manage HR records, ensuring accuracy and confidentiality.
7. Assist in formulating and refining company HR policies, providing improvement suggestions.

Qualifications:

1. Bachelor's degree or above, preferably in Human Resources Management, Business Administration, or related fields.
2. Over 3 years of HR management experience, with preference given to those with team management experience.
3. Excellent communication, coordination, and team leadership skills.
4. Familiarity with relevant laws and regulations, with a strong spirit of teamwork.
5. Keen insight into HR management, capable of effectively addressing various personnel issues.

We Offer:

1. Competitive salary and benefits package.
2. Excellent career development opportunities and chances for advancement.
3. Company training mechanisms with comprehensive support for personal development.

Other Information:

· 5 days work week (9:00~18：00)；

· Office at Bukit Batok;

The Business Development Manager of Personal Lines, who reports directly to the Senior Business Development Manager is responsible for supporting the Personal Lines business in the execution of the below duties:

Risk and Compliance

• Review and ensure all external emails and reports do not contain any sensitive information or PII of our policyholders.
• Ensure all sales reports are encrypted with a password before sending to external parties.
• Ensure all email correspondent and sales results are send to the correct parties to avoid any potential data breaches.
• Maintain “clean-desk” policy and ensure there are no sensitive information lying around workstations.

Account Management and Business Development

• Support account channels on their queries relating to the Personal Lines products and programme (e.g. policy changes, policy coverage and claims)
• Prepare and provide monthly reports to share portfolio performance and prepare invoices for billing or raise procurement request for payment.
• Review weekly and monthly reports to ensure numbers are on tracked.
• Evaluate and analyse the overall portfolio performance, including claims experience and expenses to ensure profitability.
• Monitor and follow up on outstanding payments from partners.
• Perform analysis on the portfolio performance and engage partners regularly to share results.
• Conduct trainings and briefings to Govt channels.
• Prepare meeting minutes, identify actions points and follow up on the required actions.
• Work closely with partners to ensure service level standards and deliverables are met

Business Support

• Process improvement - Identify areas of improvements to streamline the existing processes for efficiency
• Liaise with internal stakeholders to ensure support is given to ensure we can meet the agreed SLA.
• Marketing support (co-creation of marketing materials with stakeholders and other sales activities i.e. roadshows and seminars)
• Conduct briefing and prepare FAQs for internal stakeholder (i.e. Contact centre, Telesales) if we require their support to handle any enquiries
• Work with internal stakeholders to map out all the processes and new codes creation for new partnerships.
• Responsible to work with Legal to draft all new and renewal contracts.
• Working with Legal and Compliance to clear new processes required to support partnership models
• Ad-hoc task or projects assigned by Supervisor/HOD.
• To cover other account managers during their absence.

Qualifications

• Proven track record in account management roles and working with multiple stakeholders (internal and external stakeholders)
• Proficient in presentations skills with strong command of English (written and spoken)
• Proficient in Excel (use of intermediate level functions like lookups, pivot tables and basic formulas)
• Strong analytical and problem-solving skills
• Strong understanding of operational processes (policy and service related)
• Knowledge/certification in general insurance is preferred

All psyched up about this new and exciting challenge?

Send your application to us at https://careers.designsingapore.org/en/listing/

Summary

As an Assistant Manager/Manager in the Industry Development Office (IDO), you play a vital role in helping Singapore design businesses innovate to remain competitive and internationalise for growth. You will be working closely with the industry and other government agencies to provide holistic support for designers.

About DesignSingapore Council

DesignSingapore Council’s (Dsg) vision is for Singapore to be an innovation-driven economy and a loveable city through design by 2025. As the national agency that promotes design, our mission is to develop the design sector, help Singapore use design for innovation and growth, and make life better in this UNESCO Creative City of Design. Dsg is a subsidiary of the Singapore Economic Development Board. www.designsingapore.org

About the Industry Development Office Unit

The IDO unit develops strategies and programmes to strengthen the business competitiveness of the Singapore design sector in the global market. We achieve this through supporting the building of unique value propositions with deep research, augmenting business capabilities, and profiling for internationalisation opportunities.

Responsibilities

This role reports to the Assistant Director or Deputy Director (interim) of IDO and your responsibilities include but are not limited to:

Internationalisation and Profiling:

• Support the development and implementation of strategies to support Singapore design businesses in internationalisation and be continually aware of global design and business trends to assess appropriate interventions in a rapidly changing business landscape.
• This may include organising a Singapore designers showcase at an international platform like the Milan Design Week or SXSW, along with the generation of international business leads and media coverage, as well as a return showcase in Singapore.

Good Design Research Programme:

• In our push for designers and design firms to experiment, innovate and create their own unique value propositions to remain competitive, IDO’s Good Design Research (GDR) programme awards selected design research projects with grants, mentorship and profiling opportunities.
• Assist in project evaluation, liaison with and manage designers with awarded projects, as well as assist in any subsequent strategic reviews and evolution of the programme.

Period Contract and Framework Agreement (PCFA):

• Assist in the maintenance as well as the development of new Period Contracts and Framework Agreement (PCFA) for whole-of-government (WOG) to procure design related services.

Engagement with Internal and External Stakeholders:

• Develop an in-depth understanding of the state of Singapore design and its evolving business needs and aspirations, across the disciplines of architecture, landscape architecture, interior design, urban design and town planning, fashion design, furniture design, visual communications, as well as multi-disciplinary design and emerging practices like service design and experience design.
• Work closely with key stakeholders to identify appropriate cross-collaborations in developing the industry and providing holistic support. Key stakeholders include other units within Dsg, government agencies, design trade associations, and any other leading industry players.

Requirements

To meet the challenges of this role, you must be/have:

• A recent graduate or possess 1 to 3 years of relevant experience in industry development or design management
• Have a background or degree preferably in business administration, design management or any design-related fields
• Experience in event and project management, client management and procurement
• Familiar with the design and creative ecosystem, especially in Singapore.
• Have strong written and oral communication skills to synthesise thoughts and properly convey ideas • Prepared to work under tight deadlines and pressure

In addition, we are looking for:

• A curious individual who delights in acquiring knowledge, with a keen interest to understand diverse design and business trends/needs, and finds great joy in joining dots
• Ability to zoom-out and zoom-in: zoom out to understand the broader strategy and goals of an organisation or initiative, and zoom in to help address potential roadblocks and challenges in implementation
• A great collaborator, with the ability to develop trusted working relationships with colleagues, stakeholders and clients, and co-create solutions
• A team player, supportive of colleagues when they need a hand to keep projects running smoothly
• A multi-tasker who is organised, detail-oriented and hands-on

- Drive growth and revenue generation for the engineering and maintenance company in APAC region.

- Identify new business opportunities and develop strategic plans.

- Foster relationships with clients and key stakeholders.

- Collaborate with internal teams to develop proposals and negotiate contracts.

- Meet or exceed sales targets and revenue goals.

- Possess effective communication, negotiation, and industry knowledge. To represent the company at industry events and conferences.

- Conduct market research and analyze data to inform business strategies.

- Ensure compliance with regulations and manage associated risks.

- Partners and distributors relationship management

- Regional sourcing to support key business initiatives

- Meet with clients, traveling regionally, to showcase the company's products and solution portfolio

COMPANY DESCRIPTION

Beyondsoft International (Singapore) Pte. Ltd. was set up in 2007 and established as the regional headquarters for the Southeast Asia (SEA) and European markets in September 2015. Based on our vision of "Using technology to promote social progress, economic development and become a global customer preferred partner" and our concept of "Beyond your expectations", Beyondsoft is committed to provide our customers in countries along the "Belt and Road" with comprehensive solutions and products and creating commercial value for customers to realizing continuous businesses development.

Our core business includes:

1. IT development services providing customers with IT consulting, software research and development, software and hardware testing, system integration and operation and maintenance, data analysis and other services;
2. New retail solutions and products through intelligent products, helping small and medium-sized enterprises (SMEs) realize the digital transformation of their daily operations;
3. Internet of Things (IoT) platform and solutions comprehensive use of IoT, artificial intelligence, big data, cloud computing and other technologies to provide IoT solutions for intelligent upgrades in cities, parks, buildings and industries, to create a smart future.

For more information, please visit www.beyondsoft.com.

RESPONSIBILITIES

• Provide Operational Support (O&S) services to Customer Ops Systems
• Provide procurement and project management services to support governance and cybersecurity activities
• Carry out system management and staff efforts to support O&S activities required to maintain the systems' Service Level Agreement
• Carry out project management staffing efforts required to support project execution and delivery
• Supply Support Management, includes provision of logistic support
• Modification & Configuration Management by conducting baseline review and management
• Provide and support technical queries or recommendation for project management scope
• Budget Management in supporting activities such as invoice verification and budget monitoring

• Bachelor's degree in Electronics/ Electrical Engineering/ Information Technology or equivalent
• Minimum 3 years of experience in IT system project installation and coordination work
• Proficient in AutoCAD, Microsoft Office, and Project Management Software
• Good understanding of IT Technologies and Cybersecurity
• Good communication skills and able to work independently
• Strong analytical and problem-solving skills

• Monitoring restaurant operations to ensure compliance with food safety standards and industry regulations
• Training staff on appropriate customer service techniques for different scenarios, such as handling complaints about food or service quality
• Reviewing financial reports to identify ways to improve profitability
• Ensuring that all employees are aware of any upcoming events or promotions so they can be promoted through social media channels
• Reviewing menus with chefs to ensure food quality standards are being met
• Managing the scheduling of employees to ensure adequate coverage during peak hours without overstaffing during slow times
• Hiring and training new employees, as well as terminating workers who are consistently underperforming or disruptive
• Maintaining communication with vendors to ensure that food supplies are adequate and prices are competitive
• Establishing long-term business goals and objectives to improve the overall performance of the restaurant

ORGANIZATION : You will report to the Business Leader and be in charge of driving the sales management and market expansion initiatives for the company’s product range to China/HK market. and to work closely with an international team.

YOUR RESPONSIBILITIES : Sales Management: Grow the sales and diverse product range by promoting and selling the company products, nurturing and broadening current customer relationships, Forging new connections and sales avenues in the food and beverage industry across China/HK market.

Documentation: Assist in creating quotations for products and services, visit customer locations for on-site surveys, prepare cost-estimates, budget offers, negotiate offers and ensure clarity in commercial and technical details. Document visits and manage customer data in the company EMAS system.

THE OFFER • Opportunity to drive the sales and growth strategy.

• Work with a competent international team and with customers from the Commodities Industry.

Please apply with an updated resume. All applications will be treated as strictly confidential.

• Supervise and provide guidance to a team supporting the AP, AR and GL functions
• Manage, coordinate and review work done by the team members to ensure accuracy and completeness
• Manage monthly closing activities and prepare management accounts for closing, ensuring completeness
• Prepare quarterly GST report for submission
• Prepare audited Financial Statements and Income Tax schedules
• Liaise with auditors, corporate secretary and tax agent
• Any other ad-hoc assignments

1. JOB DESCRIPTION

Description

1) Oversee and hands-on daily operation.

2) Manage a team of service-bar crews, conduct daily briefing to the team.

3) Train and re-train SOPs to improve staffs capability in handling daily tasks and upselling skills.

4) Able to train team to upsell receipt per head, retail products (take away), recruit Loyalty Membership and provide good customer service.

5) Versatile in different job roles in order to cover manpower shortage.

6) Execution of promotion to the outlet team with clear targets (KPIs) on individual team member.

Outlet Admin Responsibilities :-

2) Responsible for monthly Sales of the outlet (Dining & Retail).

3) Propose monthly marketing and sales promotions in order to increase sales and ensure outlet profitability

4) Attend Monthly meeting to present to management on KPIs and proposal for monthly marketing and sales.

5) Manage outlet cleanliness and hygiene.

6) Plan weekly manpower rostering.

7) Able to control and manage a team of manpower

8) Execute action plans and submit monthly reports to management.

9) Accountable for outlet's KPIs, staff’s appraisal, inventory stocks, sales revenue for dine-in and retail.

Requirements :

1) Above 5 years of managerial experience in managing a team of people

2) Above 8 years of F&B operations experience and broad understanding of the industry.

3) Able to use Excels and Words to submit on monthly report and have basic understanding of Excels formulas and PowerPoint/Photoshop..

4) Account for monthly outlet inventory in details and accuracy. Able to explain and account on discrepancy

5) Able to do social media marketing, posting and maintain of Instagram and Facebook on marketing, stories & posting. Improve sales from soical media posting and marketing.

6) Friendly personality and hospitable to all guests, good PR skill. Must be a hands-on Manager

7) Need to be hands-on to daily operations, so as to understand better on SOPs to improvise the work flow.

Working Hours:

1) Require to work 6-day week, Off day rostering on Mon~Thur. All Public Holidays will be scheduled as Off-in-lieu.

Responsibilities:

Leadership and Team Management:

Lead, manage, and inspire a dynamic team of coordinators within the Operations Department.

Foster a culture of responsibility and dedication, ensuring each team member achieves their Key Performance Indicators (KPIs).

Process Optimization:

Actively update and refine workflow, mandates, processes, and protocols within the department to enhance efficiency and effectiveness.

Cross-Functional Collaboration:

Forge strong working relationships between coordinators, the sales team, and program managers.

Serve as a liaison to bridge communications, identify information gaps, and clarify job roles.

Technology Oversight:

Oversee the utilization and management of the Team Axis App to streamline operations and enhance team collaboration.

Financial Coordination:

Coordinate the monthly review of logsheets for the finance department to ensure accuracy and compliance.

Meeting Planning and Facilitation:

Plan and facilitate regular operations meetings to provide updates, foster cohesion, and address challenges proactively.

Performance Monitoring:

Monitor and maintain records of coordinating hours per coordinator to optimize resource allocation and productivity.

Sales Support:

Assist the Sales Department with managing the SEP Portal to facilitate seamless operations and customer service.

Reporting:

Provide frequent updates to the Operations Director on departmental activities, challenges, and successes

Job Requirements:

• Degree in any discipline from a recognized institution are welcome

• Possess at least three years of relevant leadership experience, preferable in sport/fitness industry

• Good negotiation and interpersonal skills

• Those applicants who can start work immediately or at a short notice will have an advantage

Please submit resumes to [email protected] with the following details in MS Word format:

- Position applying for

- Current remuneration

- Expected remuneration

- Notice period

John Goh Meng Chye

EA License No : 06C4642

EA Reg No : R1102621

We regret that only shortlisted candidates will be notified.

Salon Manager Responsibilities:

• Providing all services offered by the salon, which includes hair cutting and styling as well as hair removal and beauty treatments.
• Recruiting salon staff that meets mandatory educational and licensing requirements.
• Preparing work schedules for salon staff.
• Setting goals for each staff member, evaluating staff performance, and providing training and overall guidance.
• Monitoring salon supplies and equipment and ordering new stock as needed.
• Creating and distributing promotional material to attract new clients.
• Addressing and resolving client complaints regarding salon services and employee behavior.
• Processing clients’ payments and maintaining accurate financial records.
• Ensuring that the salon is clean and well-maintained at all times.

Salon Manager Requirements:

• Have at least 1 year of salon management experience.
• Have B2C marketing experience.
• Proficient in all microsoft office applications.
• Proficient in English, Chinese and Malay languages.
• The ability to work in a fast-paced environment.
• Excellent organizational skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• *** Able to do morning and night shifts rotation.***

WHAT'S THE JOB

Under the general direction of the Club InterContinental Manager, and within the limited of established IHG and local hotel policies and procedures, provides supportive functional assistance to all departments; interact with guests and members of the community. They will also coordinate with all other departments within the hotel.

This job is the Managerial role at a full-service hotel or at a regional extended-stay hotel. Reports to Club InterContinental Manager/Rooms Division Manager. Typically supervises operations under Club InterContinental Lounge, both Club reception tasks and Club InterContinental Dining Experience.

Promote the desired work culture around the five core values of Trust, Integrity, Respect, One Team and Service of the InterContinental Hotels Group and the brand.

YOUR DAY-TO-DAY

Financial Returns

• Assist in coordinating the preparation of the departmental annual budget.
• Controls and monitors departmental costs on an ongoing basis to ensure performance against budget
• Participate in the preparation of the annual departmental operating budget and financial plans. Monitor budget and control labour costs and expenses with a focus on rate strategy, building initiatives and inventory management.
• Oversee night audit function and preparation of daily financial reports.
• Develop plans to increase occupancy and ADR through walk-ins and upselling at the club reception desk.
• Supervise the Club InterContinental team to ensure optimum occupancy and average room rate for the purpose of maximizing revenue.

People

• Assists in planning for future staffing needs and recruiting in line with company guidelines
• Prepares and administers detailed onboarding program for new staff
• Assists in maintaining a comprehensive, current and guest focused set of departmental standards and procedures and oversees their implementation
• Provides input for probation and formal performance appraisal discussions in line with company guidelines
• Coaches, counsels and disciplines staff, providing constructive feedback to enhance performance
• Regularly communicates with staff and maintains good relations
• Ensures training needs analysis of Club InterContinental staff carried out and training programmes are designed and implemented to meet needs
• Conducts probation and formal performance appraisal in line with company guidelines
• Maintain up to date staff record and approves leave requests etc

Guest Experience

• Builds, delivers and maintains a high level of Club InterContinental experience across the guest journey
• Knows and understands all Club InterContinental guests to deliver intuitive and At Your Side service
• Build and maintain positive relationships with all internal customers and guests in order to exceed their needs
• Take action to address these needs in order to exceed their expectations
• Create a positive hotel image in every interaction with internal and external customers
• Adhere to hotel brand standards and ensure the team are delivering up to date service standards
• Maintain a high level of product and service knowledge in order to explain and sell services and facilities to guests
• Maintain knowledge of special programs and events in the hotel in order to recognize and respond to guests needs
• Maintain current Hotel information to be able to provide information to guests
• Consistently review the hotel performance and ensure the team are delivering recognition to our loyal guests within the IHG Rewards Club and InterContinental Ambassador membership
• Monitor the Club InterContinental team performance and ensure guests receive prompt, cordial attention
• All issues faced by guests should be promptly resolved, ensuring guest leaves the hotel satisfied.
• Works closely with Executive Chef and Director of Food & Beverage to refresh Club InterContinental food and beverage experiences to ensure a high standard of offerings for our most premium guests

Responsible Business

• Reports directly to and communicates with the Rooms Division Manager on all pertinent matters affecting guest service and hotel operations
• Maintain interdepartmental relationships to ensure seamless customer service
• Assume overall responsibility for maintaining standards to ensure furnishings facilities and equipment are clean, in good repair and well-maintained.
• Schedule and regularly conducts routine inspections of area under his/her control
• Maintain knowledge of credit policies and procedures and liaise closely with Finance Department to ensure that credit procedures are properly carried out
• Know system recovery procedures
• Interpret computer reports
• Compile statistics for front office and provide reports relating to that area
• Continually check the accuracy of room count
• Approve upgrades and special amenities
• Maintain appropriate standards of conduct, dress, hygiene, uniforms, appearance and posture of departmental employees
• Conduct comprehensive monthly departmental meetings to include a review of procedures and events which warrants special handling and detailed information
• Communicate to the General Manager of his/her guests and updates all information likely to be of interest to them such as the expected arrival and departure of VIPs and all other pertinent information
• Maintain all procedures and adheres to them within IHG guidelines; in particular with emphasis on hotel credit policy
• In conjunction with the Emergency Response Team, prepare emergency procedures upon advice from relevant authority that cover such emergencies as Fire, Power Outrage, Bomb Threat, Cyclone Warnings etc.
• Prepares efficient work schedule for Club InterContinental Staff, arranging holidays and vacation, taking into consideration project occupancy and forecasts and any large group movements, especially those with early or late arrivals or departures
• Checking billing instructions and guest credit for compliance with hotel credit policy and ensure all transactions are handled in a secure manner
• Train team members on PBX procedures and serve as a central communications point during emergency/crisis situations; develop and maintain relationships with local fire, police and emergency personnel
• Perform other duties as assigned or when required to support operations
• May also serve as Manager on Duty

About the role:

We are looking for a Project Manager who will be assisting in strategic programs and goals of Fintech Alliance. This role will be reporting to the Senior Management in Fintech Alliance.

Responsibilities:

• Communicating with project team to develop strategic program and project goals.
• Managing the clients' project expectations and satisfaction.
• Monitoring program and project performance of both internal and external service providers.
• Monitoring performance metrics.
• Receiving and responding to approvals and notifications.

Requirements:

• Bachelor’s degree or equivalent in IT and Business
• Preferably with at least 2 - 5 years of working experience.
• Certifications/licenses – Project Management Certificates are preferred
• Possess strong traits of analytical mind and good communication skills to articulate ideas in a simplified and laymen manner to stakeholders.
• Meticulous & attention to details.
• Proactive, positive mindset and highly adaptable to changes.
• Creative and innovative thinking.
• Able to multitask and work well with tight timelines.

About the role:

We are looking for a Project Manager who will be assisting in strategic programs and goals of Fintech Alliance. This role will be reporting to the Senior Management in Fintech Alliance.

Responsibilities:

• Communicating with project team to develop strategic program and project goals.
• Managing the clients' project expectations and satisfaction.
• Monitoring program and project performance of both internal and external service providers.
• Monitoring performance metrics.
• Receiving and responding to approvals and notifications.

Requirements:

• Bachelor’s degree or equivalent in IT and Business
• Preferably with at least 2 - 5 years of working experience.
• Certifications/licenses – Project Management Certificates are preferred
• Possess strong traits of analytical mind and good communication skills to articulate ideas in a simplified and laymen manner to stakeholders.
• Meticulous & attention to details.
• Proactive, positive mindset and highly adaptable to changes.
• Creative and innovative thinking.
• Able to multitask and work well with tight timelines.

Job Responsibilities:

1. Oversee the service of the Restaurant.
2. 2. Promote the Restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
3. Take immediate action to deal with all guests’ complaints.
4. Ensure orderliness in the Restaurant, and handle emergency and difficult situations.
5. Manage all marketing and advertising activities and/or opportunities for the Restaurant.
6. Ensure that no standing bills stays on the system, and account for all voided bills.
7. Oversee the content, design, delivery and quality of all marketing, promotion and publicity materials, programs and services.
8. In charge of cost control ensuring that the monthly operational expenses of the Restaurant, is capped at an acceptable range.
9. Maintain the highest standard of cleanliness, the maintenance of furnishings and equipment and the proper set up of the Restaurant and connected areas or pantries.
10. Ensure that all service staff are well groomed, properly attired and efficient.
11. Assist the Executive Chef in implementing training of service staff to ensure all service staff possess complete and thorough menu knowledge of the food and beverage items for all service periods.
12. Assist the Executive Chef in preparing the necessary data for the budget in respective areas of responsibility, project annual staff and beverage costs, take corrective action where necessary to help ensure that the Company’s financial goals are met.
13. Ensure a close professional working relationship with other staff members at all times.
14. Attend all team briefs as required.
15. Participate in monthly physical stock take of the Restaurant, including but not limited to glassware, plateware and crockery.
16. Perform miscellaneous job-related duties as assigned.
17. Knowledges of spanish cusine
18. knowledgeable in spanish wines.

Our client, a leading insurance broker in Singapore is looking for candidates to join their expanding business as a Sales Consultant.

Job Profile Summary:

In this role, you will be providing risk management propositions, with a focus on integrated life insurance solutions for High Net Worth (HNW) clients with their wealth planning needs in mind.

Key Responsibilities:

• Familiar with insurance product/ services and banks’ credit procedure.
• Assist the sales team with sales development and implementation in achieving their business objective.
• Submit/ liaise applications with insurers.
• Assist in proper documentation and maintenance of each application.
• Perform administrative tasks, such as organizing medical examination and logistic for new leads, preparing insurance forms and policy contract package, handling client’s reimbursement.
• Handle enquiries from internal and external customers.

The ideal candidate will possess the following:

• Degree with minimum 6 years’ experience in Sales/ Business Development with direct experience the private banking, Securities, Asset Management or Insurance industry as a Relationship Manager/ Insurance specialist in the High Net Worth segment.
• Performance driven, results focused and proven sales track records in promoting Universal Life and/ or other life insurance products.
• Possess a global and growth mind-set while being technically proficient in the HNW product and services in this segment and with ability to work collaboratively across the globe.

Interested candidates are invited to submit your resume to [email protected]

Due to the volume of applications received, we regret to inform you that only shortlisted candidates will be notified.

Data provided is for recruitment purposes only.

Business Registration Number: 200611680D

License Number: 10C5117

EA Personal Registration Number: R22107677

Send your application to us at https://careers.designsingapore.org/en/listing/

About DesignSingapore Council Pte. Ltd.

DesignSingapore Council’s (Dsg) vision is for Singapore to be an innovation-driven economy and a loveable city through design by 2025. As the national agency that promotes design, our mission is to develop the design sector, help Singapore use design for innovation and growth, and make life better in this UNESCO Creative City of Design. The Dsg is a subsidiary of the Singapore Economic Development Board.

About the Programming & Outreach Unit

To develop Singapore into a thriving innovation-driven economy and loveable city by design, the Programming & Outreach unit creates experiences that celebrate the Singapore design brand and translate the value and impact of design through programmes that are accessible for all.

We realise this through the President*s Design Award, the nation’s highest design accolade; Singapore Design Week, Asia’s premier design festival; and a range of programmes that we bring into the community.

President*s Design Award (P*DA)

The P*DA is Singapore’s most prestigious design accolade. Established in 2006, the Award recognises excellence across all design disciplines. The founding objectives of the Award are to recognise the significant achievements of Singapore’s design talents and the contributions they have made to Singapore’s economic competitiveness and quality of life; engender pride in the nation’s outstanding designs and leading designers among Singaporeans and in turn nurture among Singaporeans a greater awareness of quality design in all areas; and demonstrate to industry, businesses, the general public and the international community the government’s commitment to design development and promotion.

The Award is conferred by the President of the Republic of Singapore, and is jointly administered by the DesignSingapore Council and the Urban Redevelopment Authority (URA).

https://pda.designsingapore.org/

Job Description

As Manager of the Programming & Outreach team, you will manage the President*s Design Award (P*DA), from the planning and execution of the major milestones, to conceptualising strategies and programmes that recognise and celebrate Singapore’s top design talents and amplify their impact to the wider society.

You will be the driving force behind P*DA

This means you will manage:

• The entire P*DA cycle, covering the major milestones including the Call for Entries, Jury Session and Award Ceremony
  The development and production of content, including the P*DA publication, videos and other online and offline materials, as well as local and international P*DA outreach programmes
  All procurements related to P*DA
  Impact studies and other types of measures that will tell us how well we are running our programmes.
  

You will build great partnerships in Singapore and overseas

This means you will:

• Engage a wide range of stakeholders, including the P*DA co-organisers in URA, the award recipients and their clients, the wider design community, jurors, educational institutions, industry associations, other government agencies and also other teams within Dsg.
• Work with diverse international partners to collaborate on programmes to profile our P*DA recipients on the world stage!

You’ll be working with a dynamic, fast-moving, high-energy team

This means you are:

• Keen to take up challenges and are always willing to assist in conceptualising, planning, developing and implementing other programmes and initiatives led by the Programming and Outreach team.
• A team player who takes pride in solving problems with your team.
• Keen to take on other cross-departmental, Dsg-wide projects and work with other teams.

Requirements

Who you are:

• A degree holder with 3 to 5 years of relevant experience in programming, outreach, events management, marketing or project management
• An effective collaborator and negotiator with a strong ability to influence outcomes
• A multi-tasker who is organised, detail-oriented, hands-on and self-driven, with a proven track record in delivering projects and achieving results
• Possess excellent communication and presentation skills
• Experienced in effectively engaging a wide range of stakeholders across private and public sectors
• Creative and enjoys producing engaging content that exemplifies how design can make lives better. Copywriting, copyediting and proofreading skills are a big plus
• Able to prioritise, troubleshoot and stay focused under tight deadlines and pressure
• A team player who is ready to take up challenges and work on new programmes and initiatives
• Have procurement experience (This is a bonus!)

We regret that only shortlisted candidates will be notified.

• Managing organizational sales by developing a business plan that covers sales, revenue, and expense controls.
• Meeting planned sales goals.
• Setting individual sales targets with the sales team.
• Tracking sales goals and reporting results as necessary.
• Overseeing the activities and performance of the sales team.
• Coordinating with marketing on lead generation.
• The ongoing training of your salespeople.
• Developing your sales team through motivation, counseling, and product knowledge education.
• Promoting the organization and products.
• Understand our ideal customers and how they relate to our products.

Responsible to Restaurant Supervisor/Assistant Restaurant Manager/Restaurant Manager.

· Responsible for Waiter/Waitress & Host/Hostess.

· Report to duty punctually wearing the correct uniform, clean and well pressed including appropriate shoes (polished) and nametag at all times according to the hotels dress code & Kempinski grooming standards, maintaining a high standard of personal appearance and hygiene at all times.

· A courteous, professional and efficient service is provided at all times.

· All duties and tasks are performed as per the tasks required at the outlet.

· Be knowledgeable of all services and products offered by the hotel.

· Have a thorough knowledge and understanding of all food and beverage items offered by the department assigned.

· Have the knowledge and understanding to explain and perform upselling all items offered by the department assigned as well as offering alternatives.

· Monitor operating supplies, equipment and reduce spoilage and wastage successfully.

· Ensure that the place of work and surrounding area is kept clean and organized at all times.

· Successfully perform opening and closing procedures established for the assigned outlet.

· Handle guest enquiries in a courteous and efficient manner and report guest complaints and feedback to supervisors.

· Report guest complaints immediately to the supervisors and ensuring follow up is performed with the guest.

· Being knowledgeable to operate the existing POS system based on the trained responsibility level as assigned in the department.

· Understand and strictly adhere to the rules & regulations established in the hotel’s policy manual and the hotel’s policy on fire, hygiene, health & safety.

· Maintain a good rapport and work relation with staff in the assigned department and within the hotel.

· Attend and contribute to all staff meetings, departmental trainings and hotel initiated trainings scheduled.

· Undertake reasonable tasks and secondary duties as assigned by the Department Head.

· Respond to any changes in the department as dictated by the hotel management.

· Assist in carrying out scheduled inventories of products and operating equipment.

· Perform any other assigned reasonable duties and responsibilities as assigned.

· Projecting at all times a positive and motivated attitude and exercise self-control.

· Have a complete understanding of the monthly profit and loss statement of the department.

· Lead the service and act as a role model to the team.

· Ensure a flawless service to the highest standards and as required by the department and the hotel.

· Fully understand the concept of the restaurant and being able to act as a guardian in terms of service provided, food and beverages served and the guidance of the team.

· Ensure a great communication within the team and able to hold team meetings in the absence of the Restaurant Supervisor.

· Attend the daily Food & Beverage Meeting in the absence of Restaurant Supervisor and Assistant Restaurant Manager.

· Being able to control the service with a great sense of supervision and not being focused on one area only.

Job Title: Project Manager（ID2097）
Location: Woodlands
Working Hours: Mon-Sat 9am-6pm
Salary: $5000-$10000++

Job Description
• Plans, schedules, and coordinates projects
• Manage 3-4 groups of workers
• Possess good English and Chinese communication skills with Clients via Whatsapp/ Phone call / Email
• Ensure projects are executed in accordance with approved plans/drawings
• Weekly visits site meeting when required
• Possess strong planning, organising, co-ordination, analytical, problem-solving and interpersonal skills
• Monitor project progress and follow up issues based on priority and customer's request

Requirements
• Extensive experience in construction industry and project management /sales management
• Proficient in English written and verbal communications such as writing professional emails and text messages
• Candidates must be self-disciplined, pro-active, responsible, mentally mature and hungry for money
• Able to work under pressure

Responsibilities

• Discuss, propose, and manage renovation projects with prospective clients.
• Design and handle sales presentations to clients.
• Liaising and meeting with clients, contractors, and suppliers on various stages of renovation works.

Qualifications

• Candidate must possess at least a Professional Certificate/NITEC, Diploma/Advanced/Higher/Graduate Diploma, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• Required language(s): English
• Preferably Entry Level specialized in Sales - Retail/General or equivalent
• All candidates are welcome to apply.
• Open to all experiences.
• Training is provided.
• Interest in the renovation industry is a plus.