Responsibilities :

• Communication: Clearly communicating goals, expectations, and processes to the team
• Managing workflow: Creating schedules, delegating tasks, and managing employee performance
• Safety management: Implementing safety procedures and regulations, ensuring the security of everyone on site, and ensuring the use of personal protective equipment
• Leadership qualities: Ensuring facilities are safe and in good condition at all times
• Reporting to senior management: Reporting on team member performance and providing feedback to team members
• Monitoring safety hazards: Assessing safety hazards, determining the likelihood of an accident, and conducting regular inspections
• Accountability: Ensuring employee accountability by being aware of employee work assignments and productivity

Responsibilities of a supervisor :

• Training and onboarding new hires
• Ensuring that business goals, deadlines, and performance standards are met
• Collaborating with project managers, engineers, and architects
• Ordering and managing construction materials
• Problem-solving and troubleshooting issues that may interrupt the project's timeline or budget

• Prepare quality South Indian and North Indian food
• weigh, measure, mix and prepare ingredients according to recipes
• Steam, boil or fry meats, fish, vegetables and other ingredients
• Arrange and garnish dishes
• Ensure kitchen area, equipment and utensils are cleaned
• Good working knowledge of accepted sanitisation standards and health codes
• Ability to use slicers, mixers, grinders, food processors etc
• Able to handle work in a fast-paced , high-pressure environment

- Must be able to prepare all the bellow receipes

Break Fast:

Idly

Dosa (All Types)

Poori with Aloo

Pongal

Chapathi

Upma

Aloo Paratha

Kichadi (All Types)

Egg (All Types)

Sambar

Different Types of Chutneys (Tomato, Coconut, Onion, Green Chutney)

Different Types of Masalas (Channa, Green Peas, Black Eye Beans)

Different Types of Kurumas (Mix Veg, AlooGobi, Navarathna)

Vegetarians:

Different Types of Sambars (Onion Sambar, Kadamba Sambar, Grinded Sambar)

Karak Kozhambu,Puzhi Kozhambu,Dahi Curry,Vathal Kozhambu

Different Types of Rasams (Pepper Rasam, Jeera Rasam, Lemon Rasam, Garlic Rasam, Tomato Rasam)

Different Types of Poriyals(Cabbaage,Beetroot,Carrot,Beans,Ladies Finger, Potato)

Different Types of Veg(Pumpkins, Snack Guard, Spinach,Kadai veg,Chettinadu Masala,Avail,

Different types of Rices(Tomato,Lemon,Tamarind,Corinder,Sambar Rice,Curdrice,Ghee Rice)

North Indian Dishes(Palak paneer, Paneer Butter Masala,Kadai Paneer,)

Chinees(Fried Rice,Noodles)

Pickles-Garlic, Mix Veg, Ginger,Lemon,Tomato,Mango.

Non-Vegetarians:

Fish:Fish Curry,Fry,Tawa Fish,Kearala Fish Curry,Fish Kozhambu(Tamilnadu),

Chicken:Chicken Curry,Chick Fry, Butter Chicken,Chicken loly pop,Chicken Chetinadu,Peper Chicken,chicken Kadai,Garlic Chicken,Chicken Kuruma,Palak Chicken,Chicken Dry

Mutton:Mutton Masala,Pepper Mutton, Mutton Curry,Mutton kuruma,Mutton Kadai)

Sea Foods:

Prawns Masala,Prawns Fry, Crab Masala,Crab curry,Dry Fish Curry

Chinees:

Chicken-65, Chilli Chicken, Chicken Fried Rice, Chicken Noodles, .

Biriyani:

(Veg Biriyani,Veg Pulao,Gr.Peas Pulao,Mushroom Pulao,Kasmiri Pulao,Chicken Biriyani,Chicken Fry Biriyani,Hydrabad Biriyani,Mutton Biriyani,Fish Biriyani,Prawns Biriyani)

Snacks

Samosa,Cutlet,Channa Pattura,Types of Vada,Types of Pakkoda,Bonda,Bajji,

Soup:

Tomato Soup,Veg Clear Soup,Cream of Veg Soup,Chicken Clear Soup,Cream of Chicken Soup,Sweet Corn Chick Soup,SweetCorn Veg Soup,Egg Soup,Mushroom

Soup,Spinach soup,Mulaguthani Soup,

Sweets:

(Laddu,Club Jamun,Keasari,Different Types of Payasams,Sweet pongal)

Paal Payasam, Banana Pongal, Paysaam, Mysore Pak or Rava Laddoo

Rava Kesari Recipe, Kaju Mysore Pak

Carrot and Cashew Payassam, Chana Dal and Coconut Laddu,

Coconut Milk and Rose Custard, Rice Kheer

Tandoori:

Types of Naans, Rooti, Tandoori Chicken, Chicken Kabab, Veg Kabab, Chicken Tikka, Paneer Tikka,

Shop Supervisor

Overview:
As an Escape Room Supervisor, you’ll oversee daily operations to ensure a high-quality guest experience and seamless gameplay. This role requires a blend of leadership, strategic oversight, and hands-on management to guide the team in delivering memorable and immersive escape room experiences.

Key Responsibilities:

Guest Experience Management:

Ensure all guest interactions meet the highest service standards, providing strategic guidance on best practices for an engaging guest journey from arrival to departure.

Team Oversight:

Supervise front office team members, maintaining high performance standards and ensuring proper training in both game knowledge and customer service.

Issue Resolution and Conflict Management:

Efficiently handle complex guest issues and team conflicts, escalating matters to management only when necessary. Act as the primary point of contact for guest complaints, ensuring swift and satisfactory resolutions.

Operational Strategy:

Analyze guest feedback to identify trends, recommending actionable improvements in operations and guest experience to upper management.

Staff Development and Training:

Oversee team training programs, focusing on developing team members’ technical skills, game reset proficiency, and troubleshooting abilities. Conduct ongoing performance evaluations and mentor staff to encourage growth.

Scheduling and Roster Management:

Manage team schedules, adapting rosters to match peak times and seasonal demands. Approve and coordinate shift changes in the absence of the Manager.

Game Quality Assurance:

Regularly test and review escape room experiences to ensure that all elements (clues, props, and equipment) are functional and immersive, addressing any operational issues.

Inventory and Vendor Coordination:

Oversee inventory of game materials, office supplies, and merchandise. Coordinate with vendors as needed for maintenance, repairs, or replenishments.

Health, Safety, and Compliance:

Conduct routine safety checks of all rooms and areas, ensuring compliance with company policies and local regulations. Act as a point person in emergency situations, overseeing guest and staff safety.

Marketing and Promotions:

Collaborate with management to implement on-site promotions, seasonal packages, and unique events to drive guest engagement and sales.

What We Need in You:

Experience: Minimum of 3 years in a supervisory role within hospitality, entertainment, or customer service industries, ideally with experience in team management.

Leadership Skills: Strong ability to lead by example, inspire team members, and build a positive and cohesive work environment.

Problem Solving: Quick-thinking and resourceful in resolving operational or guest-related issues.

Technical Knowledge: Basic understanding of AV equipment and electronics to handle light/sound troubleshooting and room setups as needed.

Analytical Skills: Ability to analyze guest feedback and operational data, using insights to recommend improvements to the guest experience.

Flexibility: Willingness to work a flexible schedule, including weekends, evenings, and holidays, adapting to peak industry hours.

Communication and Interpersonal Skills: Exceptional ability to communicate clearly and effectively with guests, team members, and management.

Sawadee Thai Restaurant, established since 2001, is a Thai restaurant that serves authentic Thai food using premium ingredients.

Roles & Responsibilities

We are looking for a Restaurant Manager who can maintain high standards and foster a positive environment for both staff and guests.

Key Responsibilities:

• Ensure daily operations run smoothly, maintaining the highest quality of service.
• Actively respond to and resolve guest problems and complaints to ensure customer satisfaction.
• Train new employees on bar standards and provide ongoing coaching and mentoring to support their personal development.
• Monitor and ensure proper grooming and hygiene standards for all service staff are upheld.
• Collaborate with management on supply ordering, cost management, floor efficiency, and staffing needs.
• Assist in the company’s expansion plans and initiatives.

Preferred Experience:

• Supervisory experience: 3 years
• Restaurant management: 3 years

• Conduct client consultations to understand their needs and health concerns.
• Ensure high level of service standards.
• Educate clients on relaxation techniques and post-massage care.
• Perform all healthcare related service like massages, Tuina, Cupping, Gua Sha.
• Perform a variety of massage techniques.
• Maintain detailed and accurate treatment records of clients
• Responsible for the maintenance of cleanliness and neatness of the facilities and treatment room.
• To maintain accurate inventory control records.
• Good communication skills
• Problem-solving skills.
• Dedicated with desire to strive towards excellence
• Any other duties as assigned.

How to Apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us collecting, using, retaining and disclosing your personal information to prospective employer for their consideration.

We regret to inform that only shortlisted candidates would be notified. Wish you all the best.

Damian Tan (EA Reg No: R1102628)

Active Manpower Resources Pte Ltd (EA Lic No: 06C3757)

* Develop and maintain strong in-store product knowledge

* Assist walk-in customers in purchasing products

* Promote products and optimize sales opportunities

* Attend to customer orders and inquiries

* Perform housekeeping duties to maintain the store’s cleanliness and image.

Requirements:

* Service-oriented and passionate to go the extra mile for customers

* Good discipline and honesty

* Good team player, vigilant and energetic

* Effective interpersonal skills and love to interact with people

* Well-groomed and always observe the good image and reputation of the company

* Required 5 yrs sales experience

*Must be able to work night shift or split shift
*Must be able to work extra hours or weekend if needed

JOB PURPOSE

Provides professional services on corporate secretarial matters for a portfolio of clients, including incorporating and managing corporate structures. This role may require managing a team, and assisting the Manager or Director to streamline processes, increase revenue & productivity and enhance staff morale.

KEY RESPONSIBILITIES

• Manage a portfolio of clients by providing full set of corporate secretarial services;

• Ensure compliance with the Companies Act, Listing Rules and other regulatory and statutory requirements; Maintain good relationship with clients;

• Build opportunities for additional services providing to existing clients;

• Assist in maintaining smooth operation of the team;

• Supervise and review subordinates’ work including performance review and progresses

• Assist to monitor & manage the productivity and effectiveness of the team;

• Oversee issuing of invoices and ensuring payments are made;

• Ensure filing deadlines are met;

• Prepares resolutions and correspondences to clients;

• Provide advices to clients on ad hoc matters;

• Reduce debtors’ days;

• Monitor completion of time sheets; Perform other duties as assigned.

JOB SPECIFIC REQUIREMENTS

• Degree holder; member of ICSA;

• Minimum 6 to 8 years’ relevant experience gained from professional firms/CPA firm/law firm ;

• Prior experience in client servicing environment is an advantage;

• Good knowledge of corporate secretarial practises and be familiar with Companies Act and regulations of regulatory bodies;

• Intermediate knowledge of Viewpoint is preferred.

• Excellent command of both spoken and written English.

• Check, record and post Sales (Restaurants & Miscellaneous)
• Record & post all receipts by outlets & others
• Issue sales invoices & Interco billing
• Check collectability of vouchers issued by landlords
• Reconcile the receipt against sales
• To check and verify outlet refund to customer
• Investigate and resolve any discrepancy between sales and receipts
• Deposit cash and cheque received
• Print monthly Account Receivable aging report
• Assist in audit matters
• Maintain fixed asset register/schedule
• Monthly depreciation journal posting
• Record & post FA in our accounting system
• Outlet or Central Kitchen fixed asset tagging

Adhoc duties assigned by Accountant/ Finance Manager/ CFO

• At least Diploma, Advanced/ Higher/ Graduate Diploma holder in Finance/ Accountancy/ Banking or equivalent.
• Possess basic knowledge of accounting software to fulfil daily operation.
• Possess working knowledge on spreadsheet and other common software.

Job requirement

• Able to liaise with Mandarin, Vietnamese, Myanmar speaking associates
• Must have a least 1 year of experience in F&B outlet, like food court, coffee shop and restaurant
• Able to work long hours, weekend and public holiday
• Assisting operation manager in daily operation, like roster planning, ordering of stock from supplier

Job Description

• Comply with company's policies and procedures relating to all outlet activities
• Perform mise-end place
• Provide supervisor customer service that is fast, super friendly and customized to the needs of each customer
• provide efficient, accurate preparation and sale of products for prompt customer service delivery in accordance to established SOP like taking customer order - clearing tables - require making coffee - perform cashiering at times - does mopping and cleaning of dining areas and dishwashing - any other duties which may be assigned from time to time.

Identify and qualify new prospects

Increase revenue from existing accounts by identifying and developing new business opportunities

Meet organisational retention and growth targets

Create and nurture new customer relationships

Regularly report to management on results and findings in the area.

Strong qualifying skills include:

Organised and systematic in approach Capable of working independently with little supervision

Client-centric perspective, positive outlook in the face of change, and proactive approach to issue solutions

Capable of maintaining professionalism_ and focus under pressure and tight deadlines

Requirement:

minimum of 5 years of relevant experience in retails of presents, jewellery, and collectibles.

Able to work OT including weekends and public holidays.

Excellent customer service skills and able to interact well with clients.

Manage time effectively with minimum supervision.

Excellent communication skills.

Job requirement

• Able to liaise with Mandarin, Vietnamese, Myanmar speaking associates
• Must have a least 1 year of experience in F&B outlet, like food court, coffee shop and restaurant
• Able to work long hours, weekend and public holiday
• Assisting operation manager in daily operation, like roster planning, ordering of stock from supplier

Job Description

• Comply with company's policies and procedures relating to all outlet activities
• Perform mise-end place
• Provide supervisor customer service that is fast, super friendly and customized to the needs of each customer
• provide efficient, accurate preparation and sale of products for prompt customer service delivery in accordance to established SOP like taking customer order - clearing tables - require making coffee - perform cashiering at times - does mopping and cleaning of dining areas and dishwashing - any other duties which may be assigned from time to time.

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Job Descriptions

Seroja is a distinguished Michelin-starred restaurant in Singapore, celebrated for its exquisite Asian cuisine and unparalleled service. We are dedicated to providing a memorable dining experience to our guests.

• Assist the management team in overseeing daily operations, ensuring a seamless dining experience for guests.
• Supervise and support front-of-house staff, providing guidance and assistance as needed.
• Handle guest inquiries, reservations, and special requests with professionalism and efficiency.
• Ensure compliance with restaurant policies, health, and safety regulations.
• Monitor inventory levels of dining room supplies and place orders as necessary.
• Conduct regular training sessions for staff to maintain high service standards.
• Assist in resolving any issues or conflicts that may arise during service.
• Contribute to creating a welcoming and hospitable atmosphere for guests.

Job Requirements

• Previous experience as a Supervisor or similar role in a fine dining or Michelin-starred restaurant.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Knowledge of Asian cuisine and fine dining service protocols.
• Ability to handle high-pressure situations with grace and professionalism.
• Detail-oriented with a commitment to maintaining high standards.

Benefits

• AWS, Tips/Profit Sharing, Premium Medical Insurance Coverage
• 14 days AL
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Staff meals provided.

Working Hours

• Tues - Thur : 2pm - 11pm (1hr Break)
• Fri - Sat: 10am - 3.30pm, 5.30pm - 11pm
• Sun-Mon: Off

The Audit Supervisor is expected to lead various sizes of audit engagements which include planning, performing, reviewing of audit work performed by less experienced personnel and concluding the engagement. He/She works closely with team members to execute the audit plan and ensures the timely completion of the audit engagement. He/She also works closely with clients and manages their expectations to further nurture on-going client relationships. He/She is able to identify unethical behavior and react based on the applicable ethical principles.

The Audit Supervisor operates in work contexts that are less standardization and unanticipated changes can be frequent due to changes in the external environment.

Candidate is required to plan, co-ordinate and supervisor various audit assignments for review by the engagement manager or partner. He/She will manage a portfolio of engagements to deliver high quality audit services. He/She will also provide leadership on audit engagements which include client acceptance process, engagement planning, execution and finalisation of an audit engagement. He/She is fully accountable for the audit engagement and ensures that the engagement progress against budget and timeline is closely monitored.

Job Descriptions

Seroja is a distinguished Michelin-starred restaurant in Singapore, celebrated for its exquisite Asian cuisine and unparalleled service. We are dedicated to providing a memorable dining experience to our guests.

• Oversee the dining room operations, ensuring smooth service and adherence to Seroja’s high standards.
• Manage reservations and seating arrangements, optimizing table turnover while maintaining a pleasant dining atmosphere.
• Train, supervise, and motivate front-of-house staff, fostering a team-oriented environment.
• Address guest inquiries, concerns, and special requests with professionalism and efficiency.
• Maintain a deep understanding of the menu, including daily specials and wine pairings, to provide informed recommendations to guests.
• Monitor and manage inventory levels of dining room supplies and equipment.
• Ensure compliance with health and safety regulations, maintaining a clean and organized work environment.

Job Requirements

• Proven experience as a Captain or similar role in a fine dining or Michelin-starred restaurant.
• Strong leadership and interpersonal skills, with the ability to inspire and manage a team effectively.
• Exceptional customer service and communication skills.
• In-depth knowledge of Asian cuisine and wine pairings is a plus.
• Ability to remain calm and composed in a fast-paced environment.
• Attention to detail and a commitment to maintaining high standards.

Benefits

• AWS, Tips/Profit Sharing, Premium Medical Insurance Coverage
• 14 days AL
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Staff meals provided.

Working Hours

• Tues - Thur : 2pm - 11pm (1hr Break)
• Fri - Sat: 10am - 3.30pm, 5.30pm - 11pm
• Sun-Mon: Off

Job Descriptions

Seroja is a distinguished Michelin-starred restaurant in Singapore, celebrated for its exquisite Asian cuisine and unparalleled service. We are dedicated to providing a memorable dining experience to our guests.

• Assist the Head Sommelier in managing the restaurant’s wine program.
• Provide wine service to guests, including recommendations and pairings with dishes.
• Maintain and update the wine list, ensuring a diverse and high-quality selection.
• Conduct regular inventory checks and manage wine storage.
• Stay informed about new wine trends and products, participating in tastings and training sessions.
• Educate staff and guests about wine, offering insights into different varieties and regions.
• Assist in organizing wine events, tastings, and special promotions.
• Ensure compliance with health and safety standards in wine handling and storage.

Job Requirements

• Previous experience in a sommelier or wine steward role, preferably in a fine dining or Michelin-starred restaurant.
• Strong knowledge of wine varieties, regions, and pairings, with a focus on Asian cuisine.
• Excellent customer service and communication skills.
• Keen attention to detail and a passion for wine and hospitality.
• Ability to work collaboratively with the restaurant team.
• Certification from a recognized wine education program (e.g., WSET) is a plus.

Benefits

• AWS, Tips/Profit Sharing, Premium Medical Insurance Coverage
• 14 days AL
• Competitive salary and performance-based incentives.
• Opportunities for professional development and career advancement.
• Staff meals provided.

Working Hours

• Tues - Thur : 2pm - 11pm (1hr Break)
• Fri - Sat: 10am - 3.30pm, 5.30pm - 11pm
• Sun-Mon: Off

We’re on the lookout for enthusiastic individuals to join our casual Italian dining team as Service Crew in Katong area! This is a fantastic opportunity for those who have a passion for the F&B industry and want to be part of a vibrant team

Location:
Katong, Singapore (urgent opening available)

Key Responsibilities:

• Deliver friendly and attentive customer service
• Take orders accurately and ensure timely service
• Maintain a clean, welcoming dining environment
• Support daily restaurant operations

Requirements:

• Experience in working as a service crew in Italian restaurant or similar
• Passion for the F&B and service industry
• Positive attitude, strong communication skills, and team spirit

Compensation & Benefits:

• Competitive salary package: $2,800 - $3,500
• (Working hours) Weekdays: 11 AM-3 PM, 5 PM-9:30 PM
• (Working hours) Weekends: 11 AM-3 PM, 5 PM-10 PM
• 5.5 working days per week
• Uniform and 2 staff meals provided daily

Join our team and make a difference! This is your chance to gain hands-on experience in the Italian casual dining world, learn new skills, and kick-start a fulfilling career in the F&B industry. Apply today and bring your passion to our friendly, dynamic team!

Alpha HR Pte Ltd |EA License No. 24C2354
Lee Mong Yang Alex |EA Reg. No R24123784

Job Descriptions

• Prepare mise en place according to kitchen standards
• Prepare food orders according to recipes
• Minimise wastage and spoilage of ingredients
• Maintain excellent hygiene standards
• Follow SOPs and safety precautions
• Other ad hoc duties assigned

Job Requirements

• Minimum 2 years of working experience in restaurant or hospitality industries
• Possess Basic Food Hygiene Certificate
• Meticulous, team player with a positive attitude
• Passion for food, creative & result-orientated
• 5.5 days work/ week

Benefits

• $400 medical reimbursement per year
• T shirt
• Staff meal

Working Hours

• 5.5 days work / week

1. Lead and direct high-pressure construction projects, ensuring uncompromising quality and meeting stringent deadlines.

2. Adapt sun exposure or hazard environment

3. Need to hands-on and do not mind to getting hands dirty

4. Must be able to work in day or night shift if required

5. Must be able to work in weekend or public holidays if needed

6. Collaborate seamlessly with stakeholders, architects, and vendors to overcome complex challenges.

7. Present detailed reports, providing effective solutions for critical issues promptly.

8. Exhibit unwavering flexibility, working extended hours, weekends, and frequently traveling between sites.

9. Any other ad-hoc duties assigned

Project Oversight:Oversee and direct construction projects from conception to completion.
Review project plans and specifications to schedule deliverables and estimate costs.

Team Management:Coordinate and supervise construction workers and subcontractors.
Recruit, train, and evaluate new crew members.
Conduct regular team meetings and provide training sessions as needed.

Safety and Compliance:Ensure adherence to all health and safety regulations on-site.
Perform routine site inspections to ensure compliance with safety standards.
Stay updated with advancements in construction safety codes and regulations.

Quality Control:Monitor construction processes to ensure quality work is delivered on time.
Conduct equipment and material inspections to maintain high standards.

-performing regular inspections of the construction site.

-identifying potential safety hazards and managing them accordingly.

-ensuring all personnel comply with health and safety practices, such as wearing

the appropriate protective equipment.

-checking work techniques are correct and safe.

-managing orders and deliveries of building materials.

-assisting project managers with planning work activities.

-completing site reports and other records.

-attending site management meetings.

The Sales Supervisor at The Winery will lead the team to meet and exceed revenue goals while ensuring an exceptional guest experience. This role focuses on managing and motivating the sales team, building strong client relationships, and implementing strategic sales initiatives to increase restaurant traffic, reservations, and event bookings.

Key Responsibilities:

· Develop and maintain relationships with key clients, local businesses, and event planners to drive reservations and event bookings.

· Handle escalated customer inquiries and resolve issues to ensure high levels of guest satisfaction.

· Engage with VIP clients and foster loyalty by offering personalized service and exclusive offers.

· Implement and oversee targeted sales initiatives to maximize revenue from restaurant services, catering, private dining, and special events.

· Collaborate with marketing to create promotional materials, special packages, and seasonal offers.

· Analyze sales trends and adjust strategies to maximize bookings during peak and off-peak times.

· Track and report on daily, weekly, and monthly sales metrics, identifying areas for improvement.

· Provide accurate forecasts and ensure the team meets or exceeds revenue targets.

· Collaborate with restaurant management to develop budgets and set sales objectives.

· Oversee the planning and execution of private events, ensuring that client expectations are met.

· Work closely with the kitchen, service, and operations teams to ensure flawless event delivery.

· Ensure all event details, such as menu preferences and setup, are handled per client requirements.

· Maintain a deep understanding of the restaurant’s offerings, menu items, seasonal specialties, and unique selling points.

· Train the sales team on the restaurant’s products to enhance their ability to recommend items and packages effectively.

Qualifications:

• Education: Bachelor's degree in Hospitality Management, Business Administration, or related field (preferred but not required).
• Experience: Minimum 2 years of experience in a sales or supervisory role within the hospitality industry, preferably in a restaurant or catering environment.
• Skills: Excellent leadership, communication, and customer service skills. Strong knowledge of sales techniques, CRM software, and basic budgeting and reporting.

Working Conditions:

• Flexible working hours, including nights, weekends, and holidays.
• A dynamic team-oriented environment with opportunities for growth.

Job Description:

• Monitor department performance and report on key metrics.
• Supervise and train team members to maintain high standards.
• Oversee day-to-day operations and optimize workflows.
• Analyse business requirements and adapt to customer needs.
• Maintain a positive attitude and commitment to improvement.
• Communicate effectively with teammates and management.
• Ensure top-notch service delivery and operational excellence.
• Handle heavy equipment as required.

Requirements:

• Relevant experience in F&B supervision.
• Strong leadership and team management skills.
• Hands-on experience implementing operational processes.
• Excellent communication and interpersonal skills.
• Ability to thrive in a fast-paced environment.
• Organizational skills and attention to detail.
• Knowledge of health and safety regulations.
• Understanding of operational principles and policies.
• Demonstrated team leadership capabilities.

Roles & Responsibilities

• manage store operations
• lead and supervise a team of Assistant Managers, Supervisors and Crew
• ensure that the store has adequate manpower for daily operations through effective and efficient roster planning and manpower deployment
• maintain guidelines of food preparation to ensure that desired quality and standards are achieved
• coach staff in providing excellent service experience to all customers
• handle all customer queries and feedback in a professional and timely manner
• ensure compliance to safety, hygiene and sanitation standards according to statutory guidelines
• ensure that policies and standard operating procedures are strictly adhered to
• handle selection and recruitment of staff
• monitor work performance of all staff and enforce discipline when necessary
• ensure on-the-job training is conducted for all staff

Tanglin Gin Jungle

A bar & restaurant owned and run by the same passionate people of Tanglin Gin - Singapore’s first Gin Distillery. Tanglin Gin - Singapore’s first distillery has relocated to a central area with a F&B front, showcasing our products through hospitality, masterclasses and distillery tours with the aim to grow our brand organically. We produce an assortment of spirits (focused on but not limited to gin) and are looking for a motivated and responsible individual that will help us grow our F&B arm of the business.

Job Summary

We are seeking a highly motivated and experienced Operations Manager – Bar & Restaurant, to lead our restaurant team and ensure the smooth operation of our establishment. The ideal candidate will have a passion for the hospitality industry, exceptional leadership skills, and a proven track record in managing restaurant operations. As the Operations Manager – Bar & Restaurant, you will be responsible for achieving financial goals, enhancing customer satisfaction, and fostering a positive work environment for staff.

Key Responsibilities

Leadership & Management

• Oversee daily restaurant operations and ensure high standards of service and product quality.
• Be present active on the floor, leading by example.
• Recruit, train, and mentor staff, creating a strong team culture and promoting professional development.
• Develop and implement effective strategies to improve employee retention and morale.
• Consistently review SOPs of setting up, closing the bar and restaurant as well as service sequence.
• Work closely with kitchen partners, providing feedback where necessary, and participating in weekly meetings to share feedback and bridge relationships with the brand and the leasee/partner
• Conduct monthly 1-1’s with all members of the front of house team, gathering operational feedback and providing feedback for personal development of individuals.
• Facilitate weekly 1-1 with General Manager, providing relevant reports and insight

Financial Management

• Manage the restaurant’s budget, including payroll, purchasing, and inventory control, setting up systems to analyse variances to achieve revenue goals.
• Monitor financial performance and prepare financial reports, analyzing trends to optimize profitability.
• Develop sales forecasts and set targets to achieve revenue goals.

Operations Management

• Oversee daily operations, ensuring that service standards, health and safety regulations, and industry best practices are consistently met.
• Manage all aspects of bar and restaurant operations, including inventory management, ordering supplies, and cost control.
• Develop and implement effective operational procedures to optimize efficiency and improve guest satisfaction.
• Conduct Distillery Tours and Cocktail Masterclasses as and when required in the bar team’s absence.
• Fine tune the experiences and offerings of the venue and brand to enhance positive guest experiences.

Customer Experience

• Monitor guest satisfaction and resolve any issues or complaints promptly, including raising the bar for review platforms such as Google Reviews and TripAdvisor.
• Implement programs to enhance the overall dining experience and encourage repeat business.
• Ensure that all health and safety regulations are adhered to for the comfort of guests and employees.
• Work with marketing and reservation platforms to ensure a seamless booking experience, thereafter setting a customised email to thank guests for visiting as well as collect feedback.

Marketing & Community Engagement

• Collaborate with the marketing team to promote the restaurant through various channels such as Klook, Pelago, Seek Sophie and Venuerific, including social media and local events.
• Collaborate with marketing team and bar operators to develop promotional materials and campaigns for special events and season offerings.
• Establish and maintain positive relationships with suppliers and the local community.
• Stay updated on industry trends and competitor activities to inform strategic decisions.

Menu Development

• Work closely with the bar team and HQ to create and update the menu as needed.
• Develop and oversee the bar’s beverage programme, including cocktail and drink specials, ensuring quality, innovation and brand alignment by launching limited time cocktails with festivities or beverage related events such as “Negroni Week”, “World Gin Day” etc.
• Train staff on beverage knowledge, including wines, spirits and cocktails to enhance guest recommendations and staff confidence.
• Monitor product mix and log in data for analysis, to better understand development of the next menu as well as to create par levels to optimise holding cost.
• Monitor food quality and presentation, ensuring a consistent eating experience.

Qualifications

• Bachelor's degree or Diploma in Hospitality Management, Business Administration, or a related field preferred.
• Proven experience as a Operations Manager or in a similar role within the bar and restaurant industry
• Strong leadership abilities and excellent interpersonal skills.
• In-depth knowledge of restaurant management software and financial, payroll, and HR systems.
• Ability to analyze company performance and develop strategies for growth.
• Exceptional communication, organizational, and problem-solving skills.
• Flexibility to work evenings, weekends, and holidays as needed.

Benefits

• Competitive salary and performance-based incentives.
• Health insurance.
• 15 Days annual leave
• Monthly bottle of Gin/Liqueur of choice from the distillery
• Opportunities for career advancement within a growing company.

• can work on publick holidays
• can work on shifts/change of shifts
• can work and stand for long hours
• at least 10 years experiences
• have relavant certificate/diploma
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• Planning and executing departmental budgets.
• Overseeing inventory needs and undertaking office management and administration.
• Coming up with effective strategies to enhance the organization's financial health.
• Recruiting quality employees to provide high-quality customer support.
• Motivating and supervising employees.
• Evaluating the performance of your assigned employees, delivering positive and/or negative feedback, and addressing any shortcomings.
• Research methods to improve operations and reduce costs
• Monitor and report on department performance
• Supervise and train employees
• Provide administrative support (e.g. updating inventory)
• Ensure compliance with company policies and regulation