Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

• Help day-to-day operations to deliver a high level of service for our guests
• Maintain the quality of food, guest services, hygiene, cleanliness and tidiness to achieve clients satisfaction.
• Act regular checks of all areas of the outlet.
• Welcome guests according to standards.
• Keep proper festive decorations and food are displayed in order.
• Delivery food and drink recommendations to guests.
• Do administration duties .
• Resolve staff problems, hire new staff, and evaluate staff performance
• Handle a busy and fast-paced role with varied duties
• manage issues or complaints in a professional manner
• Handle briefing and updates to the staff
• Other appropriate duties and responsibility as assigned by the Management

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

• Organize sales presentations and ensure that all sales presentation materials are prepared prior to deadlines
• Update customer records in the company database as required
• Input invoice and bill-back data
• Analyze, consolidate, and forward daily action summaries to managers
• Use data to investigate the logistical history to resolve order and inventory problems
• Research promotion details, regular, and special prices to resolve pricing discrepancies
• Offer product, promotion, and pricing information by exploring customer requests
• Offer sales projections by creating and sending sales tracking reports
• Maintain customer database by inputting customer profile and updates
• Collect data to create informative sales presentations
• Monitor sales expenses by analyzing, tracking, and summarizing expenses
• Report any inventory or service issues to management and the appropriate Account Manager immediately

Supervisor Responsibilities

• Set goals for performance and deadlines in ways that comply with company’s plans and vision and communicate them to subordinates

• Organize workflow and ensure that employees understand their duties or delegated tasks

• Monitor employee productivity and provide constructive feedback and coaching

• Receive complaints and resolve problems

• Maintain timekeeping and personnel records

• Pass on information from upper management to employees and vice versa

• Prepare and submit performance reports

• Decide on reward and promotion based on performance

• Hire and train new employees

• Ensure adherence to legal and company policies and procedures and undertake disciplinary actions if the need arises

Requirements

• Proven experience as supervisor or relevant role

• Familiarity with company policies and legal guidelines of the field

• Ability to learn a variety of job descriptions

• Excellent communication and interpersonal skills

• Outstanding organizational and leadership skills

• Good knowledge of MS Office

Job Description & Requirements

• Assist Restaurant Manager to manage all day-to-day operations of the Restaurant, Grab & Go and Workspace.
• Manage and store vendors’ contracts and invoices.
• Coordinate communication between front of the house and back of the house staff.
• Assist Restaurant Manager on Producing and Prepare employee’s duty roster and shift schedules.
• Assist to Supervise kitchen, operations staff, and provide assistance as needed.
• Arrange for new employees’ proper onboarding (scheduling trainings and ordering uniforms)
• Taking reservations and Handling customer enquiries or complaints for the Restaurant, Grab & Go, and Workspace.
• Gather guests’ feedback and recommend improvements to our menus agreeing and managing budgets.
• Assist Restaurant Manager on Planning menus, ordering supplies, overseeing stock levels.
• Promoting and marketing the business, keeping statistical and financial records.
• Problem solving, greetings and advising customers.
• Assist Restaurant Manager to keep detailed records of daily, weekly, and monthly costs and revenues.
• Preparing and presenting staffing/sales reports.
• Assist Restaurant Manager to Assess and improve profitability.
• Assist Restaurant Manager to setting targets.
• Handling all day-to-day administration and paperwork.
• Liaising with customers, employees, suppliers
• Handling of all food orders for dine-in, take away and deliveries.
• Managing orders on all take away or food delivery platforms.
• Work closely with Kitchen teams to ensure timely delivery of quality food.
• Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.
• Assist Restaurant Manager on making improvements to the running of the business and developing the restaurant.
• Maintain a prepared, clean, and sanitary work area at all times. To ensure that all staff are compliant to the safety, hygiene, and sanitation procedures at all times.
• Always ensure compliance with all legally required hygiene and safety practices and maintain high standards of cleanliness and safety in the kitchen and other relevant areas.
• Ensure that food handling and hygiene regulations are followed in accordance with SFA & other governmental regulations & compliance.
• Perform any other related duties and responsibilities that may be as assigned by immediate Supervisor or Company.

The manager will be tasked to oversee the following:1. Manage all day-to-day operations of the Restaurant, Takeaway, and delivery.2. Manage and store vendors contracts and invoices.3. Coordinate communication between front of the house and back of the house staff.4. Producing and Prepare employees duty roster and shift schedules.5. Supervise kitchen, operations staff, and provide assistance as needed.6. Arrange for new employees proper onboarding (scheduling trainings and ordering uniforms)6. Taking reservations and Handling customer enquiries or complaints for the Restaurant, Takeaway, and delivery.7. Gather guests feedback and recommend improvements to our menus agreeing and managing budgets.8. Planning menus, ordering supplies, overseeing stock levels.9. Keep detailed records of daily, weekly, and monthly costs and revenues10. Preparing and presenting staffing/sales reports.11. Assessing and improving profitability.Setting targets.12. Handling all day-to-day administration and paperwork.13. Liaising with customers, employees, suppliers, licensing authorities and sales representatives.14. Handling of all food orders for dine-in, take away and deliveries.15. Managing orders on all take away or food delivery platforms.16. Work closely with Kitchen teams to ensure timely delivery of quality food.17. Ensuring compliance with licensing, hygiene and health and safety legislation/guidelines.18. Making improvements to the running of the business and developing the restaurant.19. Maintain a prepared, clean, and sanitary work area at all times. To ensure that all staff are compliant to the safety, hygiene, and sanitation procedures at all times.20. Always ensure compliance with all legally required hygiene and safety practices and maintain high standards of cleanliness and safety in the kitchen and other relevant areas.21. Ensure that food handling and hygiene regulations are followed in accordance with SFA & other government

1. JOB DESCRIPTION

Job Title

Restaurant Supervisor

Job Description & Requirements

KATATSU F&B PTE LTD

$3,000 - $3,900 Monthly

Role Description:

* This position reports to the Restaurant Manager. The trainee is required to work closely with Restaurant Manager to manage the front-of-house operations and staff.

* Katatsu F&B Pte Ltd operates Ichiho Donburi & Sushi, a restaurant that specialises in donburi and sushi. We take pride in developing our staff to become skilled service-oriented individuals, responsible for the satisfaction of our customers, who are mainly business executives and families.

* We look forward to training candidates with firm work ethics and having good physical ability to assist with front-of-house management, further contributing to the efficient running of our operations.

Specific Responsibilities:

1. Assist Restaurant Manager in managing daily operations in the front-of-house.

2. Assist Restaurant Manager to prepare staff shift schedules.

3. Implement dynamic operational working procedures, to support the delivery of service excellence.

4. Attending to reservations and enquiries via telephone, social media, walk-ins.

5. Monitor compliance with safety and hygiene regulations.

Competencies:

1. Active participation in restaurant front of house operations.

2. Good reporting skills.

3. Customer Service, Sales and Marketing Skills

4. Sanitation and Housekeeping Skills

Requirements:

Able to work 6 days a week

11:00am – 3:00pm

6:00pm – 10:00pm

-Shift break between 3pm-6pm-

Off one day

Working Location:

12 Kallang Avenue, Aperia Mall, #02-07, (S) 339511

Job Description & Requirements

· Staff Supervision:Supervise, train, and mentor waitstaff.
Assign duties and responsibilities to waitstaff for each shift.
Monitor the performance of waitstaff, ensuring they provide excellent customer service.
Conduct regular performance evaluations and provide feedback to staff.
Address any disciplinary or performance issues as they arise.

· Customer Service:Ensure that guests receive high-quality service.
Address customer complaints and concerns professionally and promptly.
Train waitstaff on proper customer service etiquette and standards.

· Scheduling:Create and manage work schedules for waitstaff, taking into account peak dining times and staff availability.
Ensure adequate coverage during busy periods and adjust staffing levels as needed.

· Inventory Management:Monitor and control inventory of dining supplies, such as tableware, linens, and condiments.
Place orders for replenishing supplies as needed.
Ensure that the restaurant is adequately stocked with necessary items.

· Quality Control:Ensure that food and beverages are served according to established standards and presentation guidelines.
Monitor food quality and presentation.
Conduct regular inspections of dining areas for cleanliness and organization.

· Safety and Compliance:Enforce health and safety regulations and food safety guidelines.
Ensure that waitstaff adhere to proper hygiene and safety practices.
Address any safety or compliance issues promptly.

· Communication:Maintain open and effective communication with the kitchen staff to ensure smooth coordination between the front and back of the house.
Relay customer orders and special requests to the kitchen accurately.
Communicate with management regarding any operational issues or staff needs.

· Training and Development:Provide ongoing training and development opportunities for waitstaff.
Stay updated on industry trends and new service techniques to enhance the skills of the team.

· Financial Management:Assist in monitoring and controlling labor costs.
Track sales and revenue, and report to management.
Manage cash handling and ensure accurate billing.

· Team Leadership:Lead by example and set a positive tone for the waitstaff.
Foster a team-oriented work environment.

· Problem Solving:Handle unexpected situations, such as staff shortages, equipment malfunctions, or customer issues, with efficiency and professionalism.

· Administrative Tasks:Complete administrative tasks, including payroll, timekeeping, and record-keeping.
Prepare reports as required by management.

· Promotions and Upselling:Encourage waitstaff to promote special dishes and upsell items on the menu.
Participate in planning and executing promotions and events.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Job Description & Requirements

· Staff Management:Hiring, training, and supervising restaurant staff, including servers, cooks, bartenders, and host/hostesses.
Scheduling shifts and managing labor costs.
Conducting performance reviews and providing feedback to employees.
Resolving employee conflicts and addressing personnel issues.

· Customer Service:Ensuring a high level of customer satisfaction by monitoring service quality.
Handling customer complaints and resolving issues in a professional manner.
Training staff on excellent customer service practices.

· Financial Management:Setting and monitoring budgets, including food and beverage costs, labor costs, and overhead expenses.
Tracking daily sales and expenses.
Managing inventory and ordering supplies to maintain appropriate stock levels.
Implementing cost-saving measures and strategies to increase profitability.

· Menu and Food Quality:Collaborating with chefs or kitchen staff to create and update menus.
Ensuring food quality, presentation, and consistency.
Managing food safety and hygiene standards to comply with health regulations.

· Marketing and Promotion:Developing and implementing marketing strategies to attract and retain customers.
Running promotional campaigns, special events, and discounts.
Maintaining the restaurant's online presence and engaging with customers through social media and review platforms.

· Operational Oversight:Ensuring the restaurant is clean, organized, and well-maintained.
Managing reservations and table assignments.
Monitoring and optimizing the flow of guests to maximize table turnover.
Handling technology systems like point-of-sale (POS) systems and reservation software.

· Compliance and Regulations:Adhering to all local, state, and federal regulations, including health and safety standards, alcohol laws, and labor laws.
Obtaining and renewing licenses and permits as required.

· Financial Reporting:Preparing financial reports, including profit and loss statements, to assess the restaurant's financial performance.
Analyzing financial data and making recommendations for improvements.

· Vendor Relations:Establishing and maintaining relationships with food and beverage suppliers.
Negotiating contracts and pricing with vendors to secure favorable terms.

· Team Leadership:Providing leadership and direction to the restaurant team.
Setting performance goals and expectations.
Motivating and inspiring staff to excel in their roles.

· Security and Safety:Ensuring the safety and security of both customers and employees.
Implementing security measures to prevent theft and ensure a safe dining environment.

· Long-Term Planning:Developing and executing long-term strategies to improve the restaurant's profitability and sustainability.
Identifying opportunities for growth, expansion, or renovation.

· Able to work weekend and public holiday.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753