Responsibilities

• Responsible for managing and leading Engineering Team
• Responsible for leading the team to identify and reduce waste, improve process time utilization and cost reduction initiatives to increase manufacturing productivity
• Responsible for timely and accurate completion of manufacturing routing for turn- key production work order

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in Precision/ Machining/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibilities

• Responsible for managing and leading Engineering Team
• Responsible for leading the team to identify and reduce waste, improve process time utilization and cost reduction initiatives to increase manufacturing productivity
• Responsible for timely and accurate completion of manufacturing routing for turn- key production work order

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in Precision/ Machining/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Responsibility:

• Supervise multiple team of cleaners inmultiple cleaning projects
• Train cleaners and team leaders on servicestandards and provide help and guidancewhen necessary
• Assist in planning work schedules anddeployment of manpower
• Monitor and follow up on compliance withcleaning procedures, workplace safety andtender specifications
• Implement operation plans to improvework processes and service quality
• Interact and handle complaints andfeedbacks and build relationships withcustomers
• Check cleaning equipment condition
• Monitor cleaning material stock level andre-order materials when needed
• Solve operational problems and makedecisions
• Submit daily cleaning report
• Facilitate effective communication andengagement at the workplace

• Supervise multiple team of cleaners in multiple cleaning projects
• Train cleaners and team leaders on service standards and provide help and guidance when necessary
• Assist in planning work schedules and deployment of manpower
• Monitor and follow up on compliance with cleaning procedures, workplace safety and tender specifications
• Implement operation plans to improve work processes and service quality
• Monitor cleaning material stock level andre-order materials when neededith customers
• Check cleaning equipment condition
• Monitor cleaning material stock level and re-order materials when needed
• Solve operational problems and make decisions
• Submit daily cleaning report
• Facilitate effective communication and engagement at the workplace

JOB PURPOSE: The Supervisor is responsible for supporting the management of the F&B operations and ensuring business profitability and productivity, alongside leading the team by example in providing outstanding service, adhering to all established standards & procedures.

ACCOUNTABILITIES: Responsibilities include creating and upholding a positive culture, with genuine service and operational excellence through effective systems and a motivating work environment.

1. Supervising day-to-day operations for the F&B department including the restaurant, In-Room Dining & Mini-bar as appointed, ensuring quality standards.

2. Ensure daily floorplans, task & station assignments are properly planned & inspected. Understand all employee positions sufficiently to perform duties in employee’s absence.

3. Schedule, input & ensure accurate stock count for managing purchases ranging from equipment to F&B, according to budget/ par levels, managed according to business levels.

4. Ensure sufficient staffing levels are maintained, with training & development planned, implemented & monitored for junior team members; induction and mentorship with continuing development opportunities, supporting their employment & growth journey.

5. Assist with the creation and constantly monitor that standard operating procedures are being upheld and improved upon for further effectiveness.

6. Support the review and implement action plans according to reports covering matters ranging from HR, Sales, Finance and guest feedback which must be obtained regularly.

7. Ensure all team members have proficient product & service knowledge along with guest details for smooth operations. Operational and guest challenges must be investigated, resolved & reported to Manager on Duty appropriately and in a timely manner.

8. Assist with administrative duties such as rostering considering productivity as required.

9. Schedule & arrange necessary maintenance, cleanliness & deep cleaning for the venue.

10. Ensure venue adherence to all relevant licensing laws, hygiene & safety guidelines, as well as the team’s adherence to company policies at all times.

11. Any other duties as assigned.

KNOWLEDGE / QUALIFICATIONS: 1. Minimum tertiary education with 4 years experience in the food & beverage or related professional area or 2 year degree from an accredited university in hospitality related major. Minimum 2 years of supervisory experience.

SKILLS:

1. Good leadership, organizational, communication & interpersonal skills, written & conversational English. Outlook & MS Office savvy, good knowledge on wines, spirits, cocktail & barista-skilled preferred.

2. Reliable, attentive, adaptive, strong team player with an eye for detail, whilst still having the ability to work independently with minimum supervision

Ship Repair Supervisor

$ 2,700 - $ 3,500 (Negotiable based on experience)

Penjuru Lane

Transport provided @Wesgate taxi stand

5.5 days 8am - 5pm (Monday to Friday)

8am - 12pm (fixed Saturday)

Job scopes:

• To fulfil ship repair jobs afloat or shipyard
• Carrying out maintenance, service and repair of all mechanical equipment (Diesel Engines, pumps, gearboxes, couplings, alternators, hydraulic system, deck machinery etc) on board all vessels as assigned.
• Troubleshooting all the mechanical equipment on board vessels.
• Jobs involved engine equipment removal, reinstallation, servicing, repair and reconditioning, commissioning activity.
• Ensure adequate maintenance of tools, equipment and cleanliness in the workshop.
• Managing team and delivering ship / shipyard schedule required.
• Carrying out any retrofit job for new equipment installation on board vessels.
• VSCC meeting, permit to work system, and trade certificates are required
• Managing of workforce and job, writing job completion report, submitting cost evaluation, liaise with owners representative, and always have to follow company SOP.
• Any other duties as assigned by ship repair manager and management.

Requirements:

• Diploma/Certificate in Marine Engineering or equivalent.
• At least 3 years relevant working experience.
• Able to read drawings and write service reports.

Lim Jun Yao

Reg No: R1989028

The Supreme HR Advisory Pte Ltd

EA No: 14C7279

Job Description & Requirements

1. Human Resources Assistance

· Create good working environment and develop subordinates by identifying areas that needs training and action to support it.

· Orientate and train employees so as to ensure that each individual has a complete understanding of the company’s policies by using the operations training manual.

· Manage an efficient team of service staff by taking an active interest in their welfare and development.

2. Operational Assistance

· Ensure daily opening and closing duties in the outlet are properly executed.

· Manage, direct and co-ordinate all operation-related activities in a proficient and pleasant method.

· Maintain high level of customer service as per QSC standards.

· Ensure overall store image is maintained and the brand is well represented at all times.

· Monitor opening and closing duties of the outlet.

· Communicate daily and act as liaison between operations staff and management.

· Ensure that POS system is operational and accurate at all times.

· Provide co-ordination and services for both kitchen and service.

· Report on time, in proper uniform and grooming.

· Provide suggestion or develop new SOP to improve on operation.

· Execute any other duties as requested by immediate superiors.

3. Financial Assistance

· Achieve Business KPIs set by management.

· Monitor food and stocks wastage in the outlet.

· Managing of daily sales transactions.

· Monitor handling of discount, petty cash and tips in the outlet is adhere to company’s cash handling policy and guidelines.

· Verify & process daily and monthly payroll.

4. Administration Assistance

· Ensure that all the supplies and stocks in the outlet are sufficient for the day to day operations.

· Maintain an attractive and an orderly appearance in the outlet.

· Prepare the daily sales report.

· Monitor proper ordering, receiving, storage procedures are being followed.

5. Promotion Assistance

· Motivate, guide and train the staff in up-selling the food and beverage items.

· Attend to guest requests and attend to guest complaints as required.

· Ensure that all staff are properly informed on the promotions and information.

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

BENEFITS

· Outlet monthly sales incentive

· 5 Days work per week

· 44 hours weekly (OT & Off in lieu compensation)

· Spilt Shift allowance up to $150 monthly *

· Referral Fee (Up to $3000/-) *

· Uniform provided

· Career Growth Opportunities

· Employee discount of 25%

· Birthday treat for 2pax (Worth up to $150)

· Leave Benefits

. Medical Benefits

RESPONSIBILITIES AND MEANS

· Prepare alcohol or non-alcohol beverages for bar and restaurant patrons

· Interact with customers, take orders and serve snacks and drinks

· Assess customers’ needs and preferences and make recommendations

· Mix ingredients to prepare cocktails

· Plan and present bar menu

· Check customers’ identification and confirm it meets legal drinking age

· Restock and replenish bar inventory and supplies

· Stay guest focused and nurture an excellent guest experience

· Comply with all food and beverage regulations

Job Description:

· Oversee the daily operations of the outlet for efficient operations.

· Plan and assign daily workloads to team members.

· Plan team members’ work schedules and compile timesheet

· Report on management regarding sales results and productivity

· Develop marketing strategies to improve sales and profitability

· Provide excellent service experience to all customers

· Handle all customer queries and feedback in a professional and timely manner

· Ensure that policies and standard operating procedures are strictly adhered to

· Guide and monitor work performance of all staff

· Analyze and resolve problems in a timely and accurate manner

· Oversee purchasing to stay within budget

· Able to perform additional duties as requested by the Management as and when required

BENEFITS

· Outlet monthly sales incentive

· 5 Days work per week

· 44 hours weekly (OT & Off in lieu compensation)

· Spilt Shift allowance up to $150 monthly *

· Referral Fee (Up to $3000/-) *

· Uniform provided

· Career Growth Opportunities

· Employee discount of 25%

· Birthday treat for 2pax (Worth up to $150)

· Leave Benefits

· Medical Benefits

RESPONSIBILITIES AND MEANS

· Oversee all front and back of the house restaurant operations

· Ensure customer satisfaction through promoting excellent service; respond to customer complaints tactfully and professionally

· Maintain quality control for all food served

· Analyze staff evaluations and feedback to improve the customer’s experience

· Project future needs for goods, kitchen supplies, and cleaning products; order accordingly

· Oversee health code compliance and sanitation standards

· Seek ways to cut waste and decrease operational costs

· Generate weekly, monthly, and annual reports

· Train new employees and provide ongoing training for all staff

· Ensure that workstations are well kept and manned at all times

· Make sure that the operating hours of all restaurants & menus are up to date on all third-party platforms

Responsibilities

• Responsible for managing and leading Engineering Team
• Responsible for leading the team to identify and reduce waste, improve process time utilization and cost reduction initiatives to increase manufacturing productivity
• Responsible for timely and accurate completion of manufacturing routing for turn- key production work order

Requirements

• Min Diploma in Mechanical Engineering, Manufacturing or other relevant discipline
• Min 3 years of working experience in Precision/ Machining/ CNC Manufacturing Industry

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Supervisor Responsibilities:

• Making sure employees that report to you meet performance expectations.
• Giving instructions or orders to subordinate employees.
• Ensuring that the work environment is safe, secure and healthy.
• Meeting deadlines.
• Approving work hours.
• Ensure great customer service at all levels.

Supervisor Requirements:

• Previous leadership experience.
• Excellent communication skills.
• Eye for detail and accuracy.
• Reliable, with high integrity and strong work ethic.
• Ability to work as part of a team.
• Professional appearance and attitude.
• Computer literacy.
• Proactive organizational skills.
• High school diploma.
• Ability to keep a positive attitude in a fast-paced environment.

• Provide supervision and inspection to ensure that the Contractor(s) comply with Authority's and agencies' requirements
• Supervise all works, permanent & temporary, including Civil and architectural works, sewerage, drainage, irrigation, commuter facilities, road works, trial trenches and utilities diversion
• Coordinate with contractor(s) and relevant agencies/site partners for the work
• Supervise fabrication of precast concrete and steel structural elements both on site & off site
• Supervise lifting operations to erect precast concrete elements
• Inspect and assist in issuance of E-Token for soil disposal
• Review & supervise safety, environmental and health matters
• Supervise installation and monitoring of instrumentation
• Verify & check quantity of work done for progress payment
• Provide other services required
• Assist in operating of Project Monitoring Control Centre ( PMCC )

Requirements

• Min Diploma in Civil/Structural discipline or National Certificate in Construction Supervision (NCCS)
• Site/work safety certifications would be an advantage
• Contractor site work experience would be an advantage
• Min 3 years of experience in road works / LTA projects / viaduct / flyover

Candidates with many safety certifications and many years of experience without a diploma would be considered

• Manage project groups, technicians and provide activities and guidance on utility process, design, and construction.
• Assist on the design of utilities diversion route, supporting structure and other required structure.
• Work closely with approved subcontractor for any services diversion works.
• Identify and resolve system failures and perform on preventative maintenance.

Requirements:

• Diploma in Civil Engineering
• RES with EMA/SPPG
• At least 5 years of construction supervision/project coordination experience.

If you are keen to apply for the position, kindly email your detailed resume in MS Word to [email protected]

Please note that only shortlisted candidates will be notified.

For more job opportunities, please visit our website at www.recruit-expert.com

EA Licence: 19C9701
Registration: R1326740

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Sales Supervisor Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

A premium Spanish Tapas Restaurant Chain, serving cuisine which remains true to its Spanish Roots. A place of sophisticated design complemented by Spanish Decoration, Tapas Club, presents diners with an exquisite plate and creativity with the richness of authentic Spanish flavors.

RESPONSIBILITIES

· Staff Management (Recruitment, working hours, leave management)

· Conduct annual training programs for operations

· Communicate between Management, other departments and restaurant operations

· Stock management and inventory (daily and monthly equipment and beverage inventory)

· Purchases and collaboration with suppliers

· Holistic customer service handling (enquiries, complaints, regular service duties & PR)

· Crisis management

· Profitability assessment and business development

· Current and future partner liaison

· Provides feedback and coaching to the team regularly

· Achievement of budgeted food sales, beverage sales and labour costs

· Control of crockery, cutlery, glassware, linen and equipment

· Completion of weekly schedules. Schedule staff as necessary to ensure adequate and consistent levels of service

· Oversees the dining area, supervises F&B service staff in accordance with operating policies

· Enforce sanitary practices

· Attendance and participation of weekly F&B meetings

· Arrange for maintenance and repair of equipment and other services

· Maintain ambience by controlling lighting, music, linen service, glassware, dinnerware and utensils quality and placement; monitoring food presentation and service

· Responsible for overall restaurant operations

SKILLS

· Excellent communication skills

· Willingness to learn

· Excellent organizational and time management skills with the ability to multitask

· Able to adapt to pressure

· Creativity, imagination and initiative

· Good teamwork, analytical and problem-solving skills

OFFER

· Contract with the company

· Salary depends on experience

· Attractive benefits

· Good Career advancement

· Friendly working environment

· Medical benefits provided

Interested candidate, please click on the apply button.

• Oversee day-to-day operations
• Design strategy and set goals for growth
• Maintain budgets and optimize expenses
• Set policies and processes
• Ensure employees work productively and develop professionally
• Oversee recruitment and training of new employees
• Evaluate and improve operations and financial performance
• Direct the employee assessment process
• Prepare regular reports for upper management
• Ensure staff follows health and safety regulations
• Provide solutions to issues (e.g. profit decline, employee conflicts, loss of business

A Sales Supervisor plays a critical role in supporting the success of an organization. They are the leader in coordinating the day-to-day activities of the sales representatives and ensuring that they are meeting their goals. The sales supervisor must work closely with the store manager, general manager, and production manager to communicate changing customer needs. As a liaison between the organization and the customers, the production supervisor must anticipate changing customer needs and design products that meet such needs.

Sales Supervisor Job Responsibilities

• Supervise the activities of the sales team including marketing activities like product activations.
• Assist the line manager to recruit, training, enumerating, and retaining a competent sales team.
• Provide reports to top management like sales reports, lead generation reports, customer complaints reports, and new customers’ on-boarded reports.
• Prepare sales presentations and other sales tools.
• Assist the line managers to ensure adequate client communication, maintain contacts with clients and provide feedback.
• Initiate sales activities, strategies, and sales plans required to build brand visibility.
• Serve as a point of reference to employees in terms of showing great work ethic, habits, personal character, and professional character.
• Develop and maintain accurate records of prospects, leads, pricing, sales activities, and active clients.
• Controlling company marketing expenses to ensure the marketing expenditure is kept within budget.
• Attend trade shows and other marketing events and represent the organization.
• Evaluate the performance of the sales team and seek ways to improve the team’s performance.
• Identify the trends in the market, both current, and future that are likely to affect the performance of the organization.
• Ensure the items are displayed correctly in the malls, supermarkets, and other sales points.

Skills/Abilities/Knowledge

• Bachelor’s degree in a business-related course with emphasis on marketing.
• Proven work experience in marketing and achieving set targets.
• Excellent communication skills, both written and verbal communication.
• Ability to lead and motivate a sales team, and put in place measures to retain a great team.
• Excellent selling skills, ability to close deals, and deal with post-purchase anxiety.
• Excellent selling skills, people-oriented, and ability to motivate a team.
• Ability to identify potential areas of growth and identify new business partnership opportunities.
• Strong organization skills and multi-tasking skills.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities include:
-Assist in daily operations
-Ensure that the places and kitchen is properly maintained and clean
-Oversee food preperations, presentation and storage to ensure food health and safety compliency.
-Regular checks with customers to gather feedbacks
-resolving of conflicts in a professional way

Qualities we seek are:

· Positive attitude and commitment to excellence

· Respective skills in functions to be performed

· Excellent interpersonal and communications skills

· Team work

· Willing to learn and able to work under pressure

· Experience in F&B Operations

· Preferably 5 years of previous experience in serving in restaurant

. Must be able to work night shift or split shift
. Must be able to work extra hours or weekend if needed

Job Description

1. Project management of building construction projects.

2. Oversee end to end building construction process.

3. Responsible for all site implementations and completion that meets management set targets and client’s expectations, and compliance to authorities’ regulations.

4. Responsible for project planning, cost control and project documentation.

5. Provide direction in construction planning, coordinate works with sub- contractors, Client and Consultants to ensure overall construction progress based on the schedule of works.

6. Ensure timely and smooth progress of works.

7. Ensure quality of works is achieved, safety and environmental regulations are met.

8. Lead a team of project staff.

Job requirements:

1. Minimum N Level or GCE O Level with a minimum of 3 years of relevant working experience in construction firm and or Civil Engineering.

2. Self-motivated and able to work independently in a fast-paced environment.

3. Demonstrated experience in building construction project management relating to all operational and administration procedures.

4. Class 3 driving license.

• Industry : Automotive
• Location : West
• Salary Range : Up to S$3,500 Per month

Responsibilities:

• Ensure all warranty claims are submitted according to the manufacturer’s warranty policy and procedures.
• Maintain warranty and credit database.
• Ensure all warranty claims are properly documented and filed.
• Follow up on any upstanding warranty issues with the manufacturer.
• Supervise warranty administrator.
• Any other tasks assigned by Manager.

Requirements:

• Minimum Diploma with at least 3 years of supervisory experience.
• Excellent communication and interpersonal skills.
• Proficient in MS Office.

Job ID: QX8XWW63

Please submit your updated resume in Word format by using the Apply Now Button.
We regret that only shortlisted candidates will be notified

Email resume to [email protected]

People Profilers Pte Ltd, 20 Cecil Street, #08-09, PLUS Building, Singapore 049705.
Tel: 6950 9740

http://www.peopleprofilers.com

EA License Number: 02C4944
Registration Number: R1330005
Posting Personnel: Reeve Lim Kok Kiong

• Conduct cycle count by comparing physical stock take to the system and highlight and address abnormality.
• Identify and investigate inventory discrepancies and ensure they can be reconciled.
• Determine and make provision for slow moving & obsolete stocks in store.
• Tracking of near expiry stocks and highlight to MD .
• Manage reconciliation of damage stocks and aging stocks.
• Manage store transfer and stock adjustment effectively.
• Review the workflow and liaise with the respective department to in place preventive measures to reduce stock loss.
• Resolve any inventory issues in a timely manner.
• Prepare & Submit Weekly Inventory Report to MD
• Assist on internal and external annual audit stock take
• Other Ad Hoc projects or responsibilities as required.
• Prior experience in a similar role.
• Must be able to work night shift or split shift
• Must be able to work extra hours or weekend if needed

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

• Coordinate daily Front of the House and Back of the House restaurant operations
• Deliver superior service and maximize customer satisfaction
• Respond efficiently and accurately to customer complaints
• Regularly review product quality and research new vendors
• Organize and supervise shifts
• Appraise staff performance and provide feedback to improve productivity
• Estimate future needs for goods, kitchen utensils and cleaning products
• Ensure compliance with sanitation and safety regulations
• Manage restaurant’s good image and suggest ways to improve it
• Control operational costs and identify measures to cut waste
• Create detailed reports on weekly, monthly and annual revenues and expenses
• Promote the brand in the local community through word-of-mouth and restaurant events
• Recommend ways to reach a broader audience (e.g. discounts and social media ads)
• Train new and current employees on proper customer service practices
• Implement policies and protocols that will maintain future restaurant operations