Survey Experience Supervisor (Inbound)

Salary: S$3,000

Work duration: Immediate till 31 August 2024 (Might get extendable/ transfer to other projects subject to the performance)

Working hours: 5 days work per week Monday – Sunday (Based on duty roster). Up to 44 hours per week.

Work location: Clarke Quay/ Novena (work in office)

Job Responsibilities:

• Lead a team of Customer Experience Officers to achieve KPI
• Respond to survey enquiries via inbound calls and emails
• Conduct survey interviews via outbound calls
• Reach out to the respondents to assist them to complete the survey
• Organize workflow and ensure that officers understand their duties and delegated tasks
• Set goals for KPI and deadlines in accordance to the project timeline to ensure project’s success
• Provide fair, constructive, and timely feedback towards performance expectations and goals
• Manage escalated cases and maintain public relations including any complaints
• Provide assistance, guidance, and coaching support to officers to meet KPI
• Assess work performance of officers and identify areas that need improvement
• Monitor and provide project status report to manager
• Ensure officers understand the survey objectives
• Ensure officers compile, record, input survey returns and data accurately into the system
• Ensure officers conduct verification to ensure completeness and accuracy of data collected
• Ensure that the given KPI are being met based on the project timeline

Job Requirements:

• Minimum 5 years of relevant experience with proven record in supervisory role
• Proficient in Microsoft Office especially MS Excel (Knowledge on Pivot table & vLookup will be added advantage)
• Excellent written and verbal communication skills
• Excellent interpersonal and active listening skills.
• Excellent problem solving and negotiation skills
• Outstanding organizational and leadership skills
• Able to work in high pressure, stressful situations
• Excellent customer service skills
• Experience with coaching or training
• Comfortable to work in a dynamic and fast-paced environment with tight project timelines
• Able to handle unexpected situations and provide appropriate solutions to stakeholders
• Able to work shift duties and weekends when necessary
• Selected candidates are required to complete the training course and passed the tests based on the given criteria
• Only Singaporean may apply

Should you be interested in this position, please contact Neo at 91708126 (http://wa.me/6591708126) directly for fast respond.

Interested candidate please click on the following link to begin your job search journey and submit your CV directly through the official PERSOLKELLY job application platform - GO Mobile. https://go.persolkelly.com/job/apply/4771

We regret to inform that only shortlisted candidates will be notified.

By sending us your personal data and curriculum vitae (CV), you are deemed to consent to PERSOLKELLY Singapore Pte Ltd and its affiliates to collect, use and disclose your personal data for the purposes set out in the Privacy Policy available at https://www.persolkelly.com.sg/policies. You acknowledge that you have read, understood, and agree with the Privacy Policy.

PERSOLKELLY Singapore Pte Ltd • RCB No. 200007268E • EA License No. 01C4394 • EA Personnel No: R22110343 • EA Personnel Name: Neo Shou Qi

OUE Restaurants is launching an exciting nightlife and culinary destination in the 4th quarter of 2023, and we are building a team of like-minded individuals who believe in creating experiences and meaningful connections (as much as we do).

Located in the heart of the Central Business District of Singapore and perched at the roof-top of one of the city’s iconic skyscrapers, the venue will present 2 concepts across 3 levels and will operate from lunch time till late night.

Job Summary

The Guest Relations Senior Supervisor will be hired to be part of the Guest Relations Team. This role requires an individual who has an outgoing personality and excellent guest service skills to provide an unparalleled service experience to our exclusive VIP guests. This Guest Relations Senior Supervisor will be managing the first impressions of our guests and should perform duties assigned to the highest standards to establish and maintain relationships with VIPs and guests and encourage repeat visits.

Key Responsibilities

• Recognizing VIP and regular guests.

• Monitor and manage daily bookings and ensure reservations have been assigned to maximise seating plan.

• Ensuring CRM system is up to date with customer details and preferences.

• Continuous acquisition of new VIP guests.

• Understand each guest’s needs and preferences to provide personalized service.

• Coordinate reservation requests directly with customers and with Guest Experience Supervisor.

• Contribute to the smooth and efficient running of the guest experience journey.

• Establishes and maintains positive customer contact at the restaurant/club.

• To generate revenue while maximising existing revenue streams utilizing our active database.

• Assist the Events and Sales Manager with related duties as assigned.

• Always maintaining high grooming standards and professional appearance.

• Communicates guest’s comments to the Guest Relations Managers.

• Actively seek feedback from guests to identify areas of improvement.

• Communicates with management, Guest Relations Team & Service Team to rectify all customer needs, comments, or incidents.

• Responsible for the general upkeep of the restaurant/clubs and facilities, to ensure all VIPs and guests are being always provided the best experience.

• Identify VIP bookings and ensure that they are flagged to the operations team so that special requests and arrangements can be made by the relevant person.

• Performs all other related and compatible duties as assigned.

Requirements

• Minimum Diploma holder.

• Minimally 3 years of work experience in Hospitality, Customer Service preferred.

• Good oral and written communication skills must be fluent and literate in English for communication with stakeholders, bilingual experience preferred.

• Ability to maintain a calm composure with difficult customer interactions and customer disputes.

• In-depth experience in managing reservation.

Job Description:

As a Restaurant Supervisor, you will play a key role in ensuring the smooth and efficient operations of our dining establishment. We are looking for a dedicated and dynamic individual who can lead by example, manage a team effectively, and provide exceptional customer service.

Responsibilities:

• Shift Management:Oversee day-to-day operations during assigned shifts, ensuring seamless service delivery.
  
• Staff Supervision:Supervise and coordinate the activities of restaurant staff, providing guidance and support as needed.
  
• Customer Service:Ensure excellent customer service by addressing customer inquiries and concerns promptly and professionally.
  
• Training and Development:Train new staff members and facilitate ongoing training programs to enhance team skills.
  
• Quality Control:Monitor food quality, presentation, and service standards to uphold the restaurant's reputation.
  
• Inventory Management:Keep track of inventory levels, conduct regular stock checks, and place orders as necessary.
  
• Cash Handling:Manage cash transactions and ensure accuracy in financial transactions.
  
• Shift Scheduling:Create and manage staff schedules, considering peak business hours and ensuring adequate coverage.
  
• Compliance:Ensure compliance with health and safety regulations, food safety standards, and company policies.
  
• Problem Resolution:Address and resolve customer and staff issues in a timely and effective manner.
  
• Flexibility:Demonstrate flexibility by working on public holidays and being open to night shifts as required.
  
• Team Collaboration:Foster a positive and collaborative work environment, promoting teamwork among staff members.
  
• Reporting:Report directly to the Restaurant Manager, providing updates on daily operations and any issues that may arise.
  

Job Requirements:

• Proven experience in a supervisory role within the restaurant industry.
• Strong leadership and organizational skills.
• Excellent communication and interpersonal abilities.
• Ability to work flexible hours, including public holidays and night shifts.
• Knowledge of health and safety regulations and food safety standards.
• Problem-solving skills and the ability to make sound decisions under pressure.
• Customer-focused mindset with a commitment to delivering exceptional service.

We thank you for your interest and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

• Supervisor beauticians and manicurists
• Perform facial, massage and manicure/pedicure services
• Serve customers and resolve complaints/feedbacks
• Take work assignments from Managers from time to time
• Assign routine works and assignments to co-workers
• Check co-workers monthly commission and attendance

Job Description & Requirements

Responsibilities:

1. Office Administration:

- Administrative support for all BUs including managing office suppliers, catering, meeting scheduling, travel bookings, courier logistics and other operational tasks;

- Coordination of employee events and activities, including training, team building, anniversary celebrations etc;

- Supporting office renovation and/or relocation as well as premise maintenance;

- Understand and follow company administrative standards and policies and are responsible for all administrative activities in the office, corporate policy/proceeding optimisation;

- Responsible for reception phone calls to ensure effective and professional communication is delivered both internally and externally;

- Other responsibilities assigned by the Admin Manager.

2. Employee Relations
- Work with HR manager on HR-related functions, i.e. conduct orientation sessions, employee relations and employer branding establishment ;
- Assists employee lifecycle in the company, i.e. onboard and exit process;
- Support HR training programs;
- Comply with local labour law, advise the management team and HR on needed actions.

Job Requirements:

· Preferably with 1 to 3 years of relevant experience.

· Proficient in MS Office applications.

· Self-motivated and able to work both independently and collaboratively.

· Strong responsible attitude and team player to complete tasks on time.

· Good communication and interpersonal skills in both English and Mandarin.

· Strong numerical and analytical skills, with attention to detail.

· Willing to take up new challenges.

· Limit to SPR/SC.

We regret that only shortlisted candidates will be contacted for an interview.

Note: We are an equal opportunity employer and welcome applications from individuals of

all backgrounds.

• Must be able to multi-task in a busy environment;
• Self-directed and detail oriented;
• You must be available to work weekends, holidays, and some evenings;
• Punctual, reliable, and confident;
• Excellent communication skills;
• Enjoys working with people;
• Can stand for up to 8 hours a day;
• Work cooperatively with the entire Spa team to ensure a consistent quality of experience for all client.

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To set up and clean of operating equipment for daily functions requirements
• To maintain and clean kitchen equipment at all kitchen area
• To plan staffing to optimize productivity using minimal casual labour wherever necessary
• To maintain minimal yet sufficient chemical usage at all ware-washing kitchen areas
• To handle smooth operation of banquet and restaurant dishwashing area
• To inspect for cleanliness and safe working conditions kitchen washing area daily
• To update store inventory
• To inspect all Kitchen area with night cleaning Supervisor
• To make sure all Operating Equipment are cleaned properly before setting on the buffet area
• To report and update inventory of any losses and breakages discovered after functions
• To assist in developing and maintaining the highest standard relating to F&B outlets
• To replenish beverage items at Staff Canteen
• To perform any other duties that may be assigned by the Management

Brief description of the Restaurant

New Opening Japanese BBQ (Yakiniku) Restaurant

Job Descriptions

• Prepare and cook Japanese Yakiniku dishes
• Serve food and drinks to customers
• Clean and maintain the kitchen and dining area
• Communicate with customers and resolve any issues
• Follow all health and safety regulations

Job Requirements

• 2 years of working experience at Yakiniku Restaurant
• 2 years of culinary experience

Working hours

• 5.5work week / 5pm to 1am

Brief description of the Restaurant

From Gula Melaka Coffee to Ayam Rendang, this is the perfect place to have a fusion of both Sweetness & Savoury taste that you may be craving from

Job Descriptions

• Introduces guests to the menu items and specials
• Takes table orders and send to kitchen for fulfilling.
• Anticipate guests needs to accommodate them and provide an exceptional guest experience.
• Ensure that restaurant spaces are always clean and tidy, well decorated and serene atmosphere is maintained.
• Ensure optimal distribution of tables
• Need to be dedicated team player, flexible and willing to help others at busy times as and when required.
• Cashiering and settlement for POS.
• Other duties as required.

Job Requirements

• No requirement

Benefits

• Medical

Working hours

• 50hrs per week including OT

The main responsibilities and tasks of this position are listed as, but not limited to the following:

• To prepare and finalize A.M. schedule planning.
• To train new Room attendant/s and Supervisor/s and monitor their performance.
• To conduct briefing in absence of Operation Manager.
• To plan and review task allocation of manning.
• To assist Operation Manager and Assistant Executive Housekeeper in room inspection standard.
• To assist ordering of guest supplies stocks and supervise runners’ daily operation
• To lead the maintenance of cleaning equipment and machineries.
• To assist in training, supervision and maintenance of grooming and standards within the scope of responsibility.
• To continually supervise, train and retrain (OJT) to all room attendants.
• To inspect rooms cleaned by room attendants for cleanliness and maintenance of deficiencies.
• To follow up on work performance of room attendants.
• To inspect all VIP, Showrooms and public areas.
• To supervise proper care and use of equipment, trolleys, caddies, cleaning and guest supplies.
• To perform any other duties that may be assigned by the Management.

Brief description of the Restaurant

Music is life. And we're in it for the song, art, tastes and the authentically Hard Rock touch. Live inside the moment at a Hard Rock Hotel, Resort or All-Inclusive experience, where classic memorabilia sets the stage for a one-of-a-kind experience. Feel your heart pound to the beat of our live music at Hard Rock Live entertainment venues. Catch your breath as you bet it all on one more toss of the dice at Hard Rock Casino. And don't forget to “mmmmm”, “ooooh” and “aahhh” to the flavors of Hard Rock Cafe.

Job Descriptions

• Receiving and ordering product.
• Making prep recipes and menu products to spec.
• Properly labeling, dating, covering and refrigerating prepped items for the line.
• Performing opening, closing & side duties – setting up, stocking, and breaking down all kitchen equipment and prep, line, expo stations.
• Maintaining a clean and organized kitchen, line, expo, dish room and back dock.
• Cleaning dishes and operating a dish machine.
• Practicing safety and sanitation standards.
• Having a sense of urgency.
• Stocking products.
• Recycling products.
• Properly reading items printed on order tickets or automated Kitchen Display System.
• Assembling orders - double checking product quality and specs.
• Demonstrating impeccable product knowledge.
• Involved in handling all re-cook, special prep, long ticket, large party/voucher group procedures.
• Communicating professionally with co-workers and Front-of-the-House staff.
• Acting as a liaison between the Heart-of-the-House and Front-of-the-House staff.

Benefits

• Staff Meal / Uniform

Working hours

• 5 days / 44hours per week

Brief description of the Restaurant

Founded by four young professionals crazy about all things Japanese, Shukuu is a recreation and creative expression for every wow moment we had from our sojourns to Japan.

A trifecta of sublime foods, epic drinks, and of course - our authentic Izakaya ambience.

Job Descriptions

• Assist in taking food and drinks orders
• Assist in expediting food and drinks
• Ad-hoc duties as assigned

Job Requirements

• 1 year of experience in F&B

Benefits

• Following MOM regulation

Working hours

• 5.5 - 6 DAYS (44 HOURS A WEEK)

Job Description:

• Report to the Head Chef and other senior positions.
• Responsible for day-to-day running of kitchen and back of the house operations
• Cook and prepare assigned dishes for serving according to the menu (main and special/ promotion dishes)
• Produce high levels of food quality to satisfy the needs of guests.
• Ensure that food quality is of high standards and is consistent.
• Ensure that there is always sufficient supply of all food items.
• Check the food items to ensure that food served is of quality standards.
• Planning and organizing daily operational needs.
• Assist in supervision of subordinates in the kitchen
• To assist Executive Chef maintaining stable food cost percentage through proper control in wastage, storage, purchasing and plating portion
• Prepare daily inventory for food supplies for his/her section.
• Ensure quality and hygiene control and food safety, including daily kitchen equipment checks, workplace safety inspection and hygiene recording and all other administrative requirements.
• Assist the senior chefs in running the work area effectively and efficiently.
• Clean and maintain work areas, cold room as well as all equipment.
• Other adhoc duties as assigned by supervisor-in-charge.

Requirements:

• Minimum 8 years of relevant culinary experience with at least 2 years of leadership position
• Proven working experience as a Head Chef with excellent communication skills
• Advanced knowledge of food profession principles and practices
• Excellent knowledge of BOH systems, ordering and inventory
• Understand health and safety, and basic food hygiene practices
• Able to multitask and work efficiently under pressure
• Be punctual and well disciplined
• Able to work evenings, weekends, and holidays

Brief description of the Restaurant

Shoukouwa is one of the famous michelin star Sushi restaurants in Singapore.

With the choicest and freshest seafood flown daily from Tokyo’s Toyosu Market (previously known as Tsukiji Market), Shoukouwa presents the treasures from the seas around Japan at their peak periods. Working with a handful of select suppliers, our chefs ensure that our guests receive pure delightful bliss on their tongues, and a memory for a lifetime.

Job Descriptions

• The incumbent will be assisting in the preparation of cooked food items and sauces, as well as mise en place for seafood from Japan. He/She will also handle all back kitchen work.
• The incumbent will be working closely with the Second Chef in contributing towards the delivery of quality food to all guests at a consistent level while demonstrating an understanding of food hygiene and safety in the kitchen to set a good example for all junior chefs in the kitchen.
• The top priority is to ensure that all good production is achieved on a satisfactory level or beyond the service standards.
• The incumbent must assist in ensuring all chefs of the team are in line with the restaurant’s risk aversion program.

Job Requirement

• 5-10 years of Sushi cooking experience
• Experience in Japanese cuisine (either Sushi or Washoku)
• Experience in Japanese Fine Dining or Michelin-starred establishment preferred

Recommendation Points

• Work as a 3rd chef in the kichen
• You can work in one of the famous michelin star Sushi restaurants in Singapore.
• Learn traditional edomae sushi preparations.

Working hours

• 5 days
• Tuesday to Saturday
• 10am to 3pm, 5pm to 11pm : break during split shift
• Sunday, Monday, Off day

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: 11am - 9pm
Working Location: Maxwell
Salary: $3000 - $3500

As a Captain for a fine dining restaurant, you are responsible for assisting the Restaurant Manager in the day-to-day functions of the restaurant. You would also be responsible for providing excellent customer service to guests. This includes greeting guests, taking their orders, delivering food and drinks, and ensuring that their needs are met throughout their meal.

A) Leadership & People Management

• Be proactive and responsible for own duties and assist others where required

B ) Service Excellence

• Opening and closing of restaurant
• Taking and fulfilling customers’ orders
• Cleaning and clearing tables
• Proper handling of the POS system
• Other side duties
• Comply with operational service standards
• Assist in organization and maintenance of inventory and storage
• Comply and practice food safety based on food hygiene standards
• Uphold and maintain high standards of hygiene

C) Risk Management

• Work in line with the restaurant’s risk aversion programme
• Assist in health and hygiene audits as well as safety checks

Requirement

• At least one year of relevant working experiences

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Roles & Responsibilities

A) DIRECTS AND COORDINATES OPERATIONS WITHIN THE COMPANY POLICIES AND PROCEDURE;

B) RESPONSIBLE FOR PRODUCT QUALITY CONTROL FOR THE PROJECT;

C) ENSURES ACCURATE, COMPLETE RECORD ARE MAINTAINED IN ALL DEPARTMENTS;

D) PREPARES THE PHYSICAL SCOPE OF THE PIPING EFFORT FOR THE PROJECT;

E) PREPARES A LABOR HOUR ESTIMATE FOR THE PIPING EFFORT;

F) PREPARES A MATERIAL COST ESTIMATE FOR ALL PIPING ITEMS TO PERFORM PROJECT COSTING RELATED REPORTING TO THE MANAGEMENTS TO REVIEW MONTHLY TO ENSURE THAT EXPENDITURES ARE KEPT WITHIN THE PROJECT BUDGET;

G) RESPONSIBLE IN CONTROLLING AND MONITORING THE PROJECT TOTAL EXPENDITURE INCLUDING VERIFYING AND CHECKING OF INVOICES AND CLAIMS TO ENSURE THAT ALL PROJECT EXPENDITURES ARE CAPTURED AND PROPERLY RECORDED;

H) PREPARES AND PROVIDES PLANNING AND COST CONTROLLING SUPPORT FOR ALL PROJECTS WHICH INCLUDES VARIATION REPORTING, MONITORING OF PROGRESS TO THE PREPARATION OF CUSTOMER BILLING PROCESSES;

I) PREPARES AND PROVIDES COST CONTROL AND PLANNING ADVICE TO THE INTERNAL PROJECT TEAM AND COORDINATES WITH THE PRODUCTION TEAM TO RESOLVE ANY ARISING PROJECT ISSUES;

J) CLOSELY MONITORS THE STATUS OF ALL PURCHASES, INVOICING AND DELIVERY UP TO THE CLOSURE OF THE PROJECT;

K) MANAGES PROJECT COMPLETION AND CLOSEOUT WITHIN THE GUIDELINES OF INDUSTRY'S BEST ENGINEERING PRACTICES AT ALL TIMES;

L) OTHER DUTIES TO BE ASSIGNED.

Ensure customers have a memorable and pleasant dining experience.

Job Duties:

• Accomplishes restaurant human resource objectives by recruiting, selecting, orienting, training, assigning, scheduling, coaching, counseling, and disciplining employees; communicating job expectations; planning, monitoring, appraising, and reviewing job contributions; planning and reviewing compensation actions; enforcing policies and procedures.
• Achieves restaurant operational objectives by contributing information and recommendations to strategies plans and reviews; preparing and completing action plans; implementing production, productivity, quality, and customer-service standards; resolving problems; completing audits; identifying trends, determining system improvements; implementing change.
• Meets restaurant financial objectives by forecasting requirements; preparing an annual budget; scheduling expenditures; analyzing variances; initiating corrective actions.
• Plans menus by consulting with chefs; estimates food costs and profits; adjust menus.
• Controls cost by reviewing portion control and quantities of preparation; minimizing waste; ensuring high quality of preparation.
• Avoids legal challenges by conforming to the regulations of the alcoholic beverage commission.
• Maximizes bar profitability by ensuring portion control, monitoring accuracy of charges.
• Publicizes the restaurant by designing and placing advertisements; inviting food editors to review the restaurant; contacting local, regional, and national magazines with feature ideas; encouraging local businesses to hold social events at the restaurant.
• Maintains safe, secure, and healthy environment by establishing, following, and enforcing sanitation standards and procedures; complying with legal regulations; securing revenues; developing and implementing disaster plans; maintaining security and sprinkler systems; maintaining and walkways.
• Maintains ambiance by controlling lighting, background music, linen services, glassware, dinnerware, and utensil quality and placement, monitoring food presentation and service.
• Updates job knowledge by participating in educational opportunities, reading professional publications; maintaining personal networks; participating in professional organizations.
• Enhances department and organization reputation by accepting ownership for accomplishing new and different requests; exploring opportunities to add value to job accomplishments.

Brief description of the Restaurant

Shoukouwa is one of the famous michelin star Sushi restaurants in Singapore.

With the choicest and freshest seafood flown daily from Tokyo’s Toyosu Market (previously known as Tsukiji Market), Shoukouwa presents the treasures from the seas around Japan at their peak periods. Working with a handful of select suppliers, our chefs ensure that our guests receive pure delightful bliss on their tongues, and a memory for a lifetime.

Job Descriptions

• The incumbent will be assisting in the preparation of cooked food items and sauces, as well as mise en place for seafood from Japan. He/She will also handle all back kitchen work.
• The incumbent will be working closely with the Second Chef in contributing towards the delivery of quality food to all guests at a consistent level while demonstrating an understanding of food hygiene and safety in the kitchen to set a good example for all junior chefs in the kitchen.
• The top priority is to ensure that all good production is achieved on a satisfactory level or beyond the service standards.
• The incumbent must assist in ensuring all chefs of the team are in line with the restaurant’s risk aversion program.

Job Requirement

• Experience in Japanese cuisine (either Sushi or Washoku)
• Experience in Japanese Fine Dining or Michelin-starred establishment preferred

Brief description of the Restaurant

The Flying Squirrel is a hole in a wall Sushi Bar located in Singapore's CBD. Best Chirashi bowls in town.

Job Descriptions

• preferably with 2 years experience
• Japanese cuisine expertise is much preferred
• will be expected to do inventory checks
• required to do ordering also
• salary range $2500-$2800

Job Requirements

• 2 years of Similar experience

Working hours

• Split Shift 8-10 hours a day.

Our client’s principal activities are to provide Clients with Full Turkey Project Management. This includes engineering, project management through the pre-construction planning, critical path development, construction / fabrication / site management, commissioning and hand over. It has executed a wide range of major projects involving Marine FPSO Conversion/Process Module Construction related to Oil and Gas Industry, Sub-Sea Products, Semi-Submersibles, Repair of Oil Rigs, Pharmaceutical Process Packages and Power Generation Facilities since its foundation in 1990. This vast experience and Total Commitment to Customer Satisfaction has since earned it a strong reputation in the industry as a reliable local business partner that aspire to exceed our clients’ expectations.

It is looking for a Maintenance Supervisor for its shipyards

Job Highlights

• Listed Company with Good Benefits
• Career Growth Opportunity |Trainings for Career Growth
• Competitive compensation benefits
• Cultural Diversity in all departments
• Conductive and Friendly Working Environment
• Permanent role
• Location: Gul Circle|Company’s transport available: Pick up service @ designated places

Job Description

Responsibilities

· Responsible for yard machinery and equipment electrical maintenance works

· Ensure workshop and welding machines is in a good working condition

· Supervise and guide maintenance technicians

· Comply to safety standards

· Plan and execute preventive measures

Requirements

· Diploma in Electrical and Electronics Engineering

· Minimum 5 years of maintenance working experience in marine shipyard industry

· Hands on experience in welding machine and CNC plate cutting machine troubleshooting works

· Possess good communication skills and be able to relate different levels of people

· Have a good safety mindset and displays good WSH behaviour

· Fresh graduate is welcome to apply, training will be provided

Job Related Information

• Permanent|5.5 days’ work week |Monday-Friday 8am-5pm, Saturday 8am-12pm
• Head-Office’s Location: 45 Gul Rd, Singapore 629350.

Salary & Benefits

• Monthly Basic Salary: Based on expertise, academic qualification and skills
• OT pay entitlement: OT Flat rate S$8/- per hour
• Healthcare benefits such as Outpatient, Dental, Health Screening etc.
• Cover with insurances, Personal Accident, Hospital & Surgical, Term Life and Work Injury policy
• Variable Bonuses
• 14 days Annual Leave and 14 days sick leave
• Birthday leave/ Festival eve half day leave
• NTUC membership – Applicable for only Permanent confirmed staff
• Company transport provided at 5 pickup points:

Ø Bukit Batok MRT

Ø Jurong East MRT

Ø Boon Lay MRT

Ø Choa Chu Kang MRT (only Morning pickup)

Ø Woodland MRT (only Morning pickup)

NB

NO QUOTA FOR THE FOREIGNERS PLEASE.

• This job vacancy is posted on the My Career Future Jobs Bank portal, which is only for the Singaporeans and Singapore PRs.
• Please contact our Recruitment Specialist: Leeza Shaheed (R1770675) for further enquiries about the role @ [email protected]| and send your updated CV in MSWORD with the following information: Nationality, Full name, Total yrs. of exp., relevant work exp. for how many yrs., expected monthly basic salary, latest drawn monthly basic salary, availability, reason for leaving last two jobs.

Venture Cove Pte Ltd (EA License 21C0547)

65 Chulia Street, #46-00 OCBC Center, Singapore 049513

LinkedIn: http://www.linkedin.com/in/venture-cove-681891249/

Website: http://www.venture-cove.com/

Restaurant Manager

Working Days: 5 working days ( 1 weekday off, 1 weekend off )
Working Hours: 11am - 9pm
Working Location: Mondrian Hotel


Job Responsibilities:

• Managing and oversee daily operations and ensure compliance to operations standards and procedures
• Managing restaurant financial objectives by forecasting requirements, scheduling expenditures through best monitoring methods via tracking, monitoring and analyzing Sales, Labour & Food cost variances
• Plan weekly schedule planning and daily team floor plan
• Hires, trains and provide on-going communication to staff and deliver first-class service to customers
• Propose staff changes in assigned areas, including hiring, promotion, demotion and vacation leave
• Maintain safety requirements in the restaurant
• Handles customers' feedback promptly
• To comply ad-hoc with all the admin and paperwork requirements
• Assist and support any other relevant business duties and responsibilities as and when assigned by the Management.

Requirements:

• Possess at least a Tertiary education certification
• At least 5 years of working experience in the fine dining Michelin Restaurant is required for this position
• Preferably in senior roles in F&B / Restaurant service or equivalent
• Excellent hygiene standards
• Ability to work at flexible hours and on weekends

Interested applicants may choose to apply / Contact me your updated resume for our consultant to find you a suitable oppurtunities

Contact Number : +65 90839650

LIM JUN SHENG Reg No: R22104301

The Supreme HR Advisory Pte Ltd EA No: 14c7279

Job Scope

• Oversee the service of the restaurant.
• Handling guest complaints and feedback to ensure guests satisfaction.
• Providing coaching and feedback to staffs.
• Monitoring and maintaining the operating systems of the outlet.
• Ensuring food quality and hygiene standard is maintained.
• Greeting and coordinating the guests’ seats and assign guests to tables suitable to the size of each group.
• Ensuring team briefings are carried out before each service period.
• Promoting the restaurant by establishing a loyal and regular customer base, maintaining a regular customer database and personalising customer service.
• Participating in monthly physical stock take of the restaurant, including but not limited to glassware, plate and crockery.
• Developing and implementing service-related training programs.
• Monitoring inventory levels.
• Planning weekly rosters and preparing daily report.
• Preparing weekly sales report for meeting purpose.
• Performing miscellaneous job-related duties as assigned.

We are looking to hire a customer-oriented restaurant supervisor to ensure that all restaurant operations run smoothly. The restaurant supervisor's responsibilities include overseeing the activities of restaurant staff, expediting customers' orders as needed, and maintaining good working relationships with suppliers. You should also be able to identify ways to decrease the restaurant's operational costs.

To be successful as a restaurant supervisor, you should exercise effective management skills and take necessary disciplinary actions to address poor staff performance. Ultimately, a top-performing restaurant supervisor should be able to achieve exceptional customer service and ensure that customers have a pleasant restaurant experience.

Restaurant Supervisor Responsibilities:

• Screening, interviewing, hiring, and training restaurant staff.
• Managing restaurant staff's work schedules.
• Conducting regular inspections of the restaurant kitchen to determine whether proper standards of hygiene and sanitation are maintained.
• Overseeing food preparation, presentation, and storage to ensure compliance with food health and safety regulations.
• Checking in on dining customers to enquire about food quality and service.
• Monitoring inventory and ensuring that all food supplies and other restaurant essentials are adequately stocked.
• Monitoring the restaurant’s cash flow and settling outstanding bills.
• Reviewing customer surveys to develop and implement ways to improve customer service.
• Resolving customer complaints in a professional manner.

• resolving customer complaints or issues
• putting takeout orders in containers or bags
• processing discounts and coupons
• greeting customers as they arrive
• answering customer questions
• assisting with or taking customer orders
• booking reservations
• upselling and making recommendations
• completing any return transactions
• maintaining cleanliness in register stations and tables
• closing or cashing out the register at the end of the day
• overseeing customer order completion
• assisting kitchen staff as needed
• processing payments and providing change and receipts

We are looking to hire a finance manager with excellent organizational and analytical skills. Finance managers are expected to be detail-oriented, knowledgeable on statistics, have strong problem-solving skills, and an investigative nature.

To ensure success, finance managers should have a deep commercial awareness, strong numeracy skills, and a keen interest in the growth, efficiency, and profitability of an organization. Top candidates will have outstanding communication and report writing skills with superb technical ability and fantastic negotiation skills.

Finance Managers Responsibilities:

· Plan, organize, and execute financial tasks and projects of the organization.

· Make estimates of funds required for the short and long-term financial objectives of the organization.

· Complete financial reports, lead the month-end closing process and conduct monthly financial forecast.

· Develop and implement plans for budgeting, forecasting, and reporting.

· Achieve a proper mix of equity and debt to minimize cost and maximize operational profit.

· Strategize on fund procurement through banks and other financial institutions.

· Prudently make investments on assets that maximize returns.

· Provide financial insight and analysis to drive the business performance of the organization.

· Manage and monitor metrics, KPI tracking, and reports.

· Evaluate the financial performance of the organization and measure returns on investments.

· Understand and calculate the risks involved in the financial activities of the organization.

Finance Manager Requirements:

· Degree in finance/accounting or related (essential).

· International Accounting Standards Board (IASB) accreditation (essential).

· Certified Public Accountant (CPA) license (essential)

· 5 years of work experience as a Finance Manager (essential).

· Thorough understanding of Generally Accepted Accounting Principles (GAAP).

· Analytical thinker with strong conceptual and problem-solving skills.

· Meticulous attention to detail with superb organizational skills.

· Ability to work under pressure and meet tight deadlines.

· Ability to work independently and as part of a team.

· Excellent report-writing and communication skills.

· Solid proficiency in Microsoft Office, SAP, and other financial planning software.