The Sales & Marketing executive would be responsible for planning, organizing, and managing the sales, marketing & logistics operations. The person would also be responsible for sales of existing products and expand consumer base by identifying new business prospects.

Responsibilities :

· Responsible for packing of orders, ensure timely dispatch and delivery through cost-effective and efficient means of transportation services

· Analyse the overall budget / expenditure for logistic and sales operations.

· Responsible for conducting market research and strategize on pricing as per market standards

· Building new business prospects and manage the existing sales operations

· Drive marketing effort on existing retail products

· Manage inventory of Retail packs as per orders received and plan for future inventory based on demand.

Responsibilities

• Manage and secure customer accounts to meet business unit's sales targets. Get new clientele and potential customers to expand existing pool.
• Develop effective marketing materials to promote service and value proposition to new and existing customers.
• Provide credit review of customer, monitor all payment collections and bank guarantee (if any).
• Monitor and provide timely feedback on market and competitive environment.
• Ensure HSE compliance at all customer sites and conduct site audit, if required.
• Recommend and execute, with assistant from support units (e.g. Terminal}, other value-add logistic requirements of key customer.
• Preparation of quotation, tender supporting documents and tender negotiation.
• Any other duties assigned.

Requirements

• Candidates without experience are welcomed to apply.
• Background in oil and gas industry will be an added advantage.
• Able to interact with people of all levels
• Understanding of commercial trends and marketing strategies and has knowledge of modern marketing techniques.

Please write in with a full resume, present and expected salary, contact telephone number(s) and any other relevant information to:

Email: [email protected]

Only shortlisted candidates will be notified.

Personal Data Protection

In submitting your personal data and/or resume, you shall be deemed to consent to us collecting, using and disclosing your personal data for the purpose of assessing your job application. Information collected may also be disclosed to the PetroChina Group of Companies (which includes PetroChina International (Singapore) Pte. Ltd., Singapore Petroleum Company Limited) for this purpose.

Responsibilities

• Services existing accounts, obtains orders, and establishes new accounts by planning and organizing daily work schedule to call on existing or potential doctors
• Submits orders by referring to price lists and product literature.
• Keeps management informed by submitting activity and results reports, such as daily call reports, weekly work plans, and monthly and annual territory analyses.
• Monitors competition by gathering current marketplace information on pricing, products, new products, delivery schedules, merchandising techniques, etc.
• Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.
• Contributes to team effort by accomplishing related results as needed

Requirements

• Min Diploma/ Bachelor’s degree in a Science/ Business/ Marketing or any related course of studies
• Experience in medical / pharmaceutical/ supplements or related industry will be highly preferred

All qualified applicants, please send in your resume to:

[email protected]

Tricia Celestine Goh (R1981653)

Recruit Express Pte Ltd | Company Reg. No. 199601303W | EA License Number: 99C4599

Our client is a Global MNC company in the manufacturing sector. Due to their current expansion plan, they are looking for a Sales Manager (Hunter,B2B) to join their Business Development team, in hopes of developing the current high performing team. They are located in East – easily accessible.

Responsibilities:

• Seek out and focus on new business prospects with the targeted market/ industry sectors in Asia countries
• Identify and maintain relationship with new overseas partners/distributor and optimize agreements
• Formulate and implement sales plans to meet revenue goals and grow current market presence.
• Perform detailed research and analysis for new local and overseas opportunities.
• Work closely with internal departments to ensure smooth implementation of sales related activities.
• Responsible for timely reports and insights
• Occasionally travel overseas
• Projects management

Requirements:

• Minimum Diploma in Business or any other relevant field of studies
• Relevant B2B sales experience in Asia countries

Interested candidates who wish to apply for the advertised position, please click APPLY NOW or email an updated copy of your resume/cv.

We regret that only shortlisted candidate will be notified.

Recruitpedia Pte. Ltd.

EA License No: 19C9682

EA Personnel No: R23115674 (Chong Jia Jia)

• Industry leader in mechanical pipe joining systems
• Local role with growth potential for regional

About Our Client

Our client is a global leader in the manufacturing of innovative, efficient, and reliable pipe joining technologies. With a strong presence in HVAC piping and building construction industries, they are seeking a dynamic Sales Manager to join their team.

We are seeking a driven Sales Manager to drive sales growth for our client's mechanical pipe joining systems, specifically couplings. The ideal candidate will possess a proven track record in sales, a deep understanding of the industry, and strong relationships with key stakeholders.

Job Description

• Develop and execute sales strategies to achieve sales targets for mechanical pipe joining systems.
• Build and maintain strong relationships with consultants, contractors, and end-users in the oil and gas, industrial, and commercial HVAC sectors.
• Identify new business opportunities and expand market penetration.
• Provide technical expertise and product knowledge to customers.
• Collaborate with the sales team to develop and implement effective sales plans.
• Manage and develop a sales team (if applicable).
• Analyze market trends and competitor activities to identify opportunities and threats.
• Provide accurate sales forecasts and reports.

The Successful Applicant

• Bachelor's degree in engineering, business, or a related field.
• Minimum of 5 years of sales experience in the oil and gas, industrial valves, piping, or commercial HVAC industries.
• Proven track record of achieving sales targets and exceeding expectations.
• Strong understanding of the mechanical pipe joining systems market.
• Experience in distributor management (preferred).

What's on Offer

• Competitive salary and benefits package.
• Opportunities for professional growth and development.
• A dynamic and collaborative work environment.
• The chance to work with innovative products and technologies.

Contact

Bernard Koh (Lic No: R21101822/ EA no: 18S9099)

Quote job ref

JN-042024-6407419

Phone number

+65 6541 9943

Michael Page International Pte Ltd | Registration No. 199804751N

Assist in the implementation of the Safety Management System on the worksite. Daily conduct site safety inspection and take appropriate corrective actions. Prepares necessary reports (Inspection, Incident/accident report & etc). Conduct in-house safety training. Conduct safety briefing. Inspect the workplace to ensure safety measure are being implemented and maintained. Conduct risk assessment and identify safety hazards on site to ensure safety compliance are met

Minimum 2 years’ of relevant working experience in Building construction

Possess relevant Certificates (e.g. Advanced Certificate in WSH Safety Coordinators Training Course)

Certification in Lifting Supervisors Safety Course (Optional)

Certification in Supervision of Metal Scaffold Erection Course (Optional)

Occupational First Aid Course (OFA) (Optional)

Assess Confined Space For Safe Entry And Work (Optional)

• Handle Quotation, Purchase Order, Invoice & Delivery Order.
• Receivables from customers, payables to suppliers, filing, Profit & Loss Statements, Sales Report, etc.

Job Requirements:

• ‘N’ level with 1-2 years of relevant experience.
• 5 day work week.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

• Handle sales enquiry and customer’s purchase order.
• Process sales quotation, sales order and purchase order.
• Liaison with customer on product quality and delivery.
• Provide pre and post sales services to maintain good working relationship with customers.
• Arrange shipment accordance to sales order.
• Retrieve mill test certificates when require.
• Monitor and assist the Finance Dept. in collecting payment from the customers.
• Assign tasks given by departmental head and directors.

Job Requirements:

• ‘N’ level & above with 2 years’ experience in the sales of hardware products or electrical items (valves, pipes & fittings).
• 5 days work week.

Interested applicants, please email your resume to [email protected]

E-Ployment Consultancy

EA License No: 09C0884

EAP Name/ Registered No: Ivan/ R1108310

Job Description：

· Monitor consultant's design progress as per submission/ detail design schedule agreed. Study consultants' design drawings and highlight the missing information, design clashes and design inconveniences for construction.

· Manage the project's design coordination works. Liaise with Clients, Consultants and Subcontractors to ensure the smooth progress of the coordination. Ensure the information between different disciplines are communicated and discussed among the team.

· Manage the project’s drawing coordination in between disciplines and sub-contractors’ drawings.

· Manage the project’s drawing schedule, to ensure timely issuance of drawings for construction.

· Work with BIM modeller/drafter on shop drawings preparation, to capture all detail dimensions and settings. Must be able to convey technical information to BIM modeller/ drafter via sketches. Must be able to study and understand technical drawings independently without the drafter's assistance. Must be able to identify the critical technical information/sections that need to be generated for construction usage and technical resolution.

· Work with the construction team and sub-cons to prepare and submit for approval the construct

i) material submission.

ii) material specification submission.

iii) method statement.

iv) specialist trade sub-con shop drawings.

· Address and resolve technical issues raised by the construction and consultant's teams, through clear communication and good documentation.

Qualifications:

·Diploma / Degree in Civil Engineering or Architectural discipline

· At least 2 year(s) of working experience in the related field is required for this position.

· Experience in residential project will be advantageous.

The Company

Our client is a leading provider of diagnostic solutions and healthcare services in Asia Pacific (APAC) region. They are looking for an experienced and analytical Sales Analyst to join their Singapore office for sales analytics and provide local sales team support.

The Role

Reporting to the Regional Business/Sales Controller, this role will be responsible for preparing and analyzing sales performance, forecasts, and product gross profit drivers reports. The role involves collaborating with the SAP sales team to monitor sales performance, assisting in the implementation of new analysis tools, and supporting sales-related administrative activities. Key duties include preparing monthly sales forecasts, consolidating sales data, and reviewing sales quotations and transfer prices. This role will also assist in the computation and approval process for floor prices used in sales quotations.

Your Profile

The ideal candidate should hold a degree in Business Administration with a focus on Business Analytics and have at least 2-3 years of experience in revenue data analytics, preferably in the instruments and consumables industries. Proficiency in MS Office, including Power Query and Power BI is required. The candidate should possess strong analytical skills, be a team player and have a keen interest in learning and flexibility. Knowledge of SAP S/4 and healthcare products is desirable but not essential. The role does not require travel.

Join Our Growing Team!

The SKYLINK Group is a premier all-in-one mobility solution provider for retail, vehicle leasing, insurance, credit finance, workshop servicing, and engineering works for all commercial and passenger vehicles. Since 2017, SKYLINK Group has been rapidly expanding its offerings and fleet. We have served over 5,000 corporate customers including major industry leaders in logistics, distribution, marine, construction, sanitation, and government services. With a commitment to fleet modernization, we have expanded our offerings to EV and Hybrid vehicles, and continuously aspire to provide greater value to our customers.

Be a part of the SKYLINK family and kick-start your career growth and progression in the mobility space today.

The Job

• In charge of all Leasing sales for the company
• Dealing with all range and multi brand of commercial vehicles with regards to sales and/or rental activities
• Acquire sales with new and existing clients to meet targeted sales objectives
• Identify/Build/Expand new clients base to achieve sales opportunities
• Purchase all types of pre-owned commercial vehicles for inventory replenishment
• Follow-up/Develop sales lead to achieve monthly sales target
• Attend to sales inquiries
• Resolve customer complaints/issues
• Follow-up on prompt Payment
• Maintain a proactive relationship with existing/new customers
• Arrange for regular meetings with Corporate Clients
• Develop relationships for both new and existing customers
• Submit Report on weekly and monthly sales activities

Requirements

• Bilingual in English & Mandarin (to handle Chinese leasing contract and liaise with our China base counterpart
• Possess strong interest in sales and armed with practical sales techniques and tactics
• KPI driven, positive learning attitude, self motivated, resilience, resourceful and goal oriented
• Pleasant & friendly deposition & a good team player
• Good interpersonal and communications skills
• Minimum with 3-4 years of selling experiences
• Possess class 3 driving license
• Previous working experience in automotive leasing sales is compulsory

Location: Gul Crescent [Company Transport @ Chinese Garden, Lakeside, Boon Lay]
Working Hours: 8.15am - 5.45pm
Working Days: 5 Days [Monday - Friday]
Salary: $3,000 above ( Transport allowance $1,020; Gross $5,000 - $7,000 )

The role is to market Professional & Commercial Cleaning equipment, accessories & tools, chemicals, and other consumables to a diverse range of corporate customers, but with an emphasis on healthcare related sectors.

Responsibilities:

• Serve existing assigned accounts and prospect potential new customers
• Learn & familiarise our products well, understand users’ needs, and so be able to offer solutions and assistance to meet their requirements
• Perform hands-on product demonstrations, as well as occasionally conduct presentations to mid-size audiences including management levels

Requirement:

• Polytechnic Diploma or equivalent; in a business associated, nursing or healthcare related field preferred.
• Experienced in corporate / commercial sales, or facilities’ operations, especially in a healthcare related setting.
• Preferably hold a Class 3 driving license and own a car.

Chin See Min Reg No. : R22107450

The Supreme HR Advisory Pte Ltd EA No. : 14C7279

Responsibilities

• Support Sales Dept in carrying out day to day administrative duties.
• Arranging for delivery & installations and performing goods issue/delivery process.
• Tracking & monitoring approved stocks to ensure deliveries are duly arranged.
• Ensuring sales quotes are duly processed into Sales order and in accordance with the policy and procedure.
• Maintain proper filing of sales enquiries and quotations.
• Ensure proper documentation, records and filling.
• Coordinate and work closely with Sales and service Dept.
• Handle general administration duties.
• Any other ad-hoc duties assigned.

Requirements

• Excellent written and verbal communication skills with strong analytical abilities.
• Ability to work well under pressure, detail-oriented and employs a proactive approach to problem-solving.
• Positive working attitude, demonstrate good interpersonal skills and ability to work collaboratively in a team.
• The ability to multitask, works in a fast-paced environment, and meets deadlines.
• Meticulous & high sensitivity in managing confidential reports.
• Knowledge of MS office & proficient in Excel.
• Subjects to working experience

Working Hours:

5.5 working days

Monday to Friday (9:00am-6:00pm)

Saturday (9.00am - 1.00pm)

• Partner with external sales team to serve customers and deliver a high- level of service.
• Attend to customers' enquiries and support via phone and email.
• Contact new and existing customers to canvass new sales leads.
• Generate product offers, quotations, product recommendations to customers.
• Work closely with external saless team on large project tenders, bids, tender proposals and project execution.

Requirements

• Diploma/Degree in mechanical engineering or related technical education.
• Able to read/interprete technical documentations.
• Knowledge of piping will be an added advantage
• Experienced in backoffice sales support.
• Able to use SAP system or equivalent ERP system.
• Good knowledge of MS Excel.
• AutoCAD skills will be an added advantage.
• Ubi area, 5 days' work week.

HR Affiliates; EA No: 10C3060; ROC No: 53164100K

Job Description

• Industry/ Organization Type: F&B/ Wholesaler
• Position Title: Sales Executive/ Sales Representative
• Working Location: Senoko
• Working Hours: Flexible working hours (Official working hour: Mon to Fri, 8am – 5pm; Sat, 9am – 1pm)
• Salary Package: Basic + High Commission + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify potential reseller and distributor customers for fresh/ frozen poultry products
• Manage existing company customers by maintaining regular contact, providing support and follow-up, and addressing customer needs and concerns
• Develop and implement sales strategies to achieve sales targets and maximize profitability
• Prepare and present sales proposals, contracts, and agreements to potential customers
• Work collaboratively with the marketing team to develop marketing campaigns and promotional materials
• Collect customer payments as needed and ensure timely resolution of any payment issues

APPLY NOW!!!

• At least GCE “O” level.
• Minimum 2 years of related working experience in Sales, preferably in the seafood/ agricultural/ poultry industry.
• Must possess own transport.

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #64844 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C016 | Angel Lim | EA Reg No: R1769781

Job Description

• Industry/ Organization Type: Manufacturing - Fragrance
• Position Title: Sales Manager
• Working Location: West
• Working Hours: 5 days, (Mon – Fri, 9 am – 6 pm)
• Salary Package: Basic + Performance Bonus
• Duration: Permanent Role

Key Responsibilities

• Lead the sales/marketing division in Singapore.
• Coordinate with sales/marketing teams from different countries in the Asia Pacific region such as Vietnam, Thailand, Malaysia, India and Indonesia for servicing local clients and monthly sales report submission etc.
• Provide customer service / maintain existing key customer accounts.
• Create new client accounts from different countries, especially new market regions.
• Increase sales volume specifically in the Asia Pacific region.
• Any other assigned duties.

APPLY NOW!!!

• Possess at least 3 years of experience in sales of FLAVOUR and FRAGRANCE and/or FOOD PRODUCTS.
• Minimum Diploma/Degree qualification in Business Administration/Business Management & Marketing.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #65915 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Manufacturing / Packaging
• Position Title: Sales Manager
• Working Location: Jurong East
• Working Hours: 5 days, Mon – Fri (8:30 am – 5:30 pm)
• Salary: Basic Salary Up to $6000 + Allowances + Variable Bonus
• Duration: Permanent

Key Responsibilities

• Drive growth in sales for all product lines and services within the region.
• Achieve greater market penetration in Singapore and surrounding areas by reaching and exceeding sales targets through the development of new clientele.
• Professionally represent the brand in the regional market and establish the company as the preferred supplier of premium packaging solutions.
• Acquire in-depth knowledge of the industrial packaging industry, including competitor activities, to enhance sales growth sustainably.
• Develop, maintain, and strengthen customer relationships to identify trends, needs, and opportunities, translating them into business success.
• Set and pursue challenging sales targets and develop strategies for the sales team.

APPLY NOW!!!

• Degree in Chemical, Mechanical, Industrial Engineering, or related discipline highly desired, with a keen interest in Sales & Marketing.
• 2-3 years in a Sales and Marketing role, preferably involving industrial products, and servicing customers in Chemicals, Food, Oleochemicals, Petrochemicals, or Petroleum sectors.
• Good business acumen with a solid track record in sales.

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to [email protected]. Please indicate #66226 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

Job Description

• Industry/ Organization Type: Energy Equipment and Solution Provider
• Position Title: Technical Sales Manager (Telco/DC Power Solutions)
• Working Location: West (Nearest MRT: Clementi)
• Working Hours: 5 days (Mon to Fri: 8 am-5 pm or 9 am-6 pm)
• Salary Package: Up to SGD 5500 + Allowances + AWS + Performance Bonus
• Duration: Permanent

Key Responsibilities

• Identify and pursue new business opportunities within the Telecom sector for DC power solutions in Singapore and neighbouring countries
• Cultivate and maintain relationships with key decision-makers and stakeholders
• Develop and implement effective sales strategies to achieve revenue targets
• Collaborate with the marketing team to create compelling sales materials
• Possess in-depth knowledge of DC power systems and their applications in the Telecom industry
• Conduct product presentations and demonstrations for potential clients
• Nurture and maintain strong relationships with existing clients to ensure customer satisfaction and repeat business
• Address customer inquiries and concerns promptly and professionally
• Stay informed about industry trends, competitor activities, and market dynamics
• Provide feedback to the product development team based on market insights
• Collaborate effectively with cross-functional teams, including marketing and technical support

APPLY NOW!!!

• Min. Diploma in Electrical or Electronic Engineering
• Min 3 years of working experience in Sales, specifically within the Telecom industry specializing in DC Power Solutions
• Proficient in Microsoft Office and CRM software

Kindly apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66251 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Celine Tan | EA Reg No.: R1873694

Job Description & Requirements

JOB DESCRIPTION & REQUIREMENTS

· Setting sales goals and developing strategies for meeting goals

· Researching prospects and generating leads

· Handling customer enquiries and communication

· Preparing sales quotation and proposals

· Building and maintaining the customer database

· Engage in all aspects of the sales process towards customer satisfaction

· Degree or Diploma, preferably in a numerate discipline

· Minimum 3 years of relevant working experience

· Good working knowledge of the relevant computer software

· Team player with strong communication and interpersonal skills

· Self-motivated with good negotiation and problem-solving skills

Job Description

• Industry/ Organization Type: Manufacturing (Shipbuilding)
• Position Title: Sales Coordinator
• Working Location: Jurong East
• Working Hours: 5 days (Mon – Fri, 8.30 AM – 5.30 PM)
• Salary Package: Basic salary up to $3,000 + Variable Bonus + OT
• Duration: Permanent Role

Key Responsibilities

• Respond to customer inquiries and provide daily quotes.
• Handle sales-related tasks like checking product availability and planning delivery times.
• Create sales documents such as quotes, orders, and delivery slips.
• Communicate with customers and suppliers about jobs before and after completion.
• Work with team to achieve the sales department’s goals.
• Facilitate communication between customers and suppliers for all issues.
• Perform other related tasks as needed.
• Support sales team with their day-to-day work and any admin tasks.

APPLY NOW!!!

• GCE ‘O’ Level or equivalent
• Minimum 1 year of relevant working experience
• Good communication & interpersonal skills
• Good customer service skills

Please apply through ANY of the following methods:

• Submit your application by clicking the APPLY button;
• Email your resume to Job(at)anradus.com.sg. Please indicate #66154 on the email subject.

Anradus Application Policy: We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Anradus Pte Ltd | EA License No. 20C0161 | Angel Lim | EA Reg No.: R1769781

What’s the job?

The Sales Manager is responsible for all sales activities, corporate accounts and meetings align with the quarterly and annual sales and marketing strategy planning. SMART and savvy way to drive and achieve the hotels’ monthly and annual budget. Displaying a creative and growth mind-set to work towards a successful hotel sales strategy.

FINANCIAL RETURNS

· Promote the Holiday Inn Expressproducts and services using and suggestive selling techniques Holiday Inn Express

· Prepare and execute action plans which increase sales revenue

· Monitor and acquire market intelligence from competition set hotels.

· Refer international sales leads to Cluster Director of Sales & Marketing

· Aware of sales strategies and goals when selling to negotiate optimum room rate for the benefit of the hotels’ business

· Sell facts and UPs of the hotel with a view to optimizing opportunities for revenue growth

· Monitors existing business and share sales strategies during sales/revenue meetings to maximize opportunities

· Acquire new business opportunities for the hotel while maintaining and growing volume from existing corporate accounts

· Initiates and prepare business tenders, proposals and contracts upon reviewing with Cluster Director of Sales & Marketing

· Work collaboratively with Leadership team in the preparation and management of the Sales & Marketing budget yearly

· Review and assist in the preparation of the annual departmental operating budget

· Completing all sales training modules is mandatory

· Competent in hotel systems (ie. Concerto, Oasis, Merlin, IWOS)

· Closely monitor and control expenses in Sales, prior approval needs to be obtained from Cluster Director of Sales & Marketing

PEOPLE

· Manage key corporate accounts with professionalism and attaining to IHG Code of Conduct

· Sales trips and events when required to promote the hotel and increase potential business

· Maintain regular contact with the IHG hotels colleagues locally/other regions, Global Sales Directors/Managers and Key Account Directors/Managers

· Always maintaining a high service standards in the hotel through trainings and leading by example, competent with six leadership competencies

· Ensure all colleagues are aligned Brand Service behaviours and guidelines

· Closely connect with operations on a timely basis in regards to in-house, future and existing needs of guests

GUEST EXPERIENCE

· Promote the Hotel’s (and IHG generally) products and services

· Maintain a high level of product and service knowledge about all IHG Hotels in your region

· Service existing and new business through management of accounts

· Respond to guest complaints within 24hours and ensure corrective actions to resolve their issues / concerns with the support of Cluster Director of Sales & Marketing

· Develop and maintain a regular pattern of sales calls, meeting with principals of target markets

· Provides intel on market research and analysis

· Develops and maintains contact with business partners, meeting and convention planners, visitors/convention bureau, travel agents, airlines, corporate accounts, government departments, embassies and other producers closely aligned to hotel business

· Builds profile within local market place through attendance at appropriate networking events, recommended by Cluster Director of Sales & Marketing

· Entertain clients in quarterly appreciation events/ hotel events with a view to maximizing business opportunities

· Plan and conduct familiarization tours and site inspections on weekly basis

· Weekly office visits to corporate accounts, business partners and associations

· Collaboratively assisting in preparation of new products and services

· Consistently assisting the team in the evaluation of sales and marketing activities

· Analysing sales business mix and likely impact on hotel goals, calling out risk (if any)

RESPONSIBLE BUSINESS

· Demonstrate Awareness of OH&S policies and procedures and ensure all procedures are conducted safely and within OH&S guidelines

· Be aware of duty of care and adhere to occupational, health and safety legislation, policies and procedures

· Be familiar with property safety, first aid and fire and emergency procedures and operate equipment safely and sensibly

· Initiate actions to correct a hazardous situation and notify direct report of potential dangers

· Log security incidents and accidents in accordance with hotel requirements

· Positive mind-set of developing and carrying out action plans to be environmentally conscious by taking steps to reduce the hotel’s carbon footprints and sustainability efforts

· Understanding market intelligence and keeping up to-date on competition insights

· Acting responsibly at all times when working with hotel budget and sales expenses, seeking prior approval from Cluster Director of Sales & Marketing or General Manager

ACCOUNTABILITY

· Achieving a maximum of 25 sales activities weekly, sales visits, site inspection, account review and entertainment for bookers/guests

· Record weekly sales call report in Sales Cluster folder located in shared drive by end of each working week

· Uploading following week’s sales calendar in Sales Cluster folder located in shared drive every Monday

· Supporting Cluster Director of Sales and Marketing monthly to update relevant reports and presentation deck

· Responsible in updating sales targets and revenue in respective sales whiteboard

· Sales Managers and Senior Sales Managers will fulfil their role within the hotel reporting directly to the Cluster Director of Sales and Marketing with additional responsibilities and working relationships required with the hotel marketing team

· Collaborate with team members, line director and revenue lead to achieve monthly hotel’s budget and individual targets are achieved

· Contribute to the hotels’ food & beverage budget by promoting meeting room and public spaces within the hotel to corporate/business partners

· Support Reservation and Sales co-ordinator at all times

· Support team in updating the Account Management Grid (AMG) to ensure data is current and accurate, to be completed by 10th of the following month

· Prepare weekly revenue meeting deck

· Attend weekly sales and group meeting

· Approach Cluster Director of Sales & Marketing on new enquiries from corporate accounts, business partners and events companies

· Leverage and create LNR booking tool for locally contracted corporate account

· Maintain filing systems (manual and electronic) and management of data base

What we need from You?

· Degree/ Diploma in Hotel Management or Business Administration or equivalent

· 2 years’ reservations related experience including some supervisory training

· A positive and keen to learn attitude

· Always maintaining a high level of respect for team, colleagues and department heads

· Closely develop a right working attitude towards reporting managers and team members

· Drive to develop and grow to the next level

· Collaborative working attitude across all departments

· Must be proficient in written and spoken English and with good communication skills

about the company

Join a global leader specializing in developing and producing ingredients for a wide range of industries. With a rich history and a footprint that spans over 130 countries, our client prides itself on innovation and quality. Operating in more than 10 countries, they are dedicated to meeting the evolving needs of their international client base. As part of their dynamic team, you will have the opportunity to contribute to a company that values excellence and customer satisfaction.

about the job

This position requires meticulous attention to detail and the ability to autonomously manage customer service requests. In this role, you will handle order processing using the SAP system, manage communication with customers, and coordinate with your counterparts at the manufacturing plants regarding orders, amendments, and transport issues. You will be responsible for maintaining and updating product prices in SAP, handling customer data, and addressing technical inquiries and sample requests. Additionally, you will manage complaints, archive relevant documents, and follow up on shipments.

skills and experience required

Proficiency in Microsoft Office and SAP, along with excellent English communication skills, is essential. If you are passionate about delivering exceptional customer service, adept at managing end-to-end order processes, with at least 3 years of experience in a customer service/order management role (preferably in the logistics industry), and thrive in a collaborative global environment, we invite you to take the next step in your career with us and be part of a company that values your contribution.

To apply online please use the 'apply' function, alternatively you may contact Carmen.
(EA: 94C3609/ R2196577)