Account Executive /Senior Account Executive

Full-Time/ Permanent

Job description:

- Check and verify before issuing Sale Invoices and update the collection accordingly.

- Check and match suppliers’ invoices with PO and Performa Invoices taken in AP system and upload all the supporting in the system as well.

- Perform day-to-day financial transactions, including verifying, classifying, computing, recording, all supporting banking transactions, submitting online banking payments, and filing documents.

- Process staff claims, Check, and classify expense items for payment preparation and enter Transactions.

- Perform reconciliation for multi-currencies bank statements.

- Update AR and AP Invoices and perform reconciliation timely and accurately.

- Reconciliation for the Balance sheet items and ensuring the accuracy of the audit schedules.

- Prepare accrual, prepayment, and provision transactions if possible.

- Extract audit schedules to ensure the accuracy of the Profit and loss transaction…

- Take in Fixed assets bills tied up GL with Fixed Assets audit schedules.

- Sent out Statement of Account (AR) and requested suppliers’ Statement (AP) monthly.

- Reconciliation of Inter-companies transactions.

- Submission of Monthly CPF and quarterly GST Filing and other financial duties.

- Budgeting cash flow and projected Profit & loss ac.

- Extract and check monthly closing stock balance.

- All other duties as assigned.

Qualifications

- Minimum LCCI or Diploma in Accountancy

Job Requirement

- Minimum 5 years of working experience in the related field.

- Hardworking, Responsible with a good work attitude, and willing to learn.

- Proficiency in MS Office (Excel and Word)

- Experience in the XERO and AUTO-COUNT accounting systems will be an advantage.

Core Responsibilities

• Follow up on behalf of MD for new customers enquiries & follow through on order confirmation
• Communicating with customers, making outbound calls to potential customers, and following up on leads as provided by MD
• Handle potential customers' enquiries and gather feedbacks/comments on product samples and direct to relevant departments
• Generate sales report & quotations
• Co-ordinate and handle admin for specific export shipments
• Any other ad-hoc task as assigned by the MD

Profile:

• Be proficient in both spoken and written English, can speak Mandarin & Bahasa
• High EQ & Customer orientated
• Diligent, good perseverance and follow-up skills
• Highly motivated & energetic
• Ability to manage multiple tasks/ projects simultaneously
• Have strong interpersonal, communications, negotiation skills
• Trustworthy, maintain confidentiality and handle sensitive information with utmost discretion and professionalism.

Other info

• Minimum poly diploma, Food Science or related
• Previous experience in a similar role would be preferred
• Salary: SGD 3,000 to SGD 3,500 depending on experience & suitability
• Daily lunch catered and paid by company
• Company bus from Tampines East MRT to company provided in the morning to work
• Office location in East, prefer candidates living in the East (Pasir Ris/ Loyang/Changi)
• Working hours: Mon to Fri (9am to 6.15pm) and once a month Sat (9am to 12pm)

Responsibilities

1. Involved in full spectrum on bi-monthly payroll process for staff strength of 500 headcount by using Timesoft payroll software via bank GIRO transfer.
2. Ensure all monthly or ad-hoc payments and deductions are correctly updated into the payroll system.
3. Submit NS make-up claims, handle annual IRAS Auto-Inclusion Scheme exercise, preparation & submission of income tax clearance (IR21) for foreign employees leaving company, monthly CPF submission, other government leave claims such as Childcare/Maternity/Paternity and course funds from e2i.
4. Process manual payroll computation for monthly intern/new hire/resigned staffs.
5. Prepare payroll GL report for mid & end closing for management’s review/approval.
6. Process reimbursement claim for staffs’ expense (Such as: Petty cash, Medical/dental, cab claim per diem and other expenses)
7. Handle payroll audit and liaison with internal and external auditors.
8. Maintain knowledge of and complies with all payroll policies and procedures
9. Co-ordination with HR on staff issues and enquiries on payroll related matters.
10. Monitor payroll deadlines and ensure timely delivery.
11. Support other HR related matter from time to time and other ad-hoc duties as assigned.

Requirements

1. At least 4 years of relevant experience with a degree or its equivalent.
2. Highly meticulous with an eye for details.
3. Good interpersonal and communication skills
4. Cooperate and work harmoniously with other departments

Responsibilities:

• Market research and analysis: Conduct market research to understand industry potential, competitors and market trends.
• Collect customer needs and feedback, analyze market pain points and opportunities.
• Develop new customers, establish contact with potential customers through channels such as phone, email, and face to face meetings, and understand their needs.
• Plan and organize sales activities, including industry exhibitions, business negotiations, etc: Participate in marketing activities and advertising to enhance the company’s brand awareness and image,
• Searching for potential partners, conducting cooperation negotiations and negotiation with them. Signing cooperation agreements and establish long term stable cooperation agreements and establish long term stable cooperative relationships.
• Regularly write market reports, summarizing market trends and competitors’ situations.
• Work closely with team members to jointly develop and execute market expansion plans
• Any other ad-hoc duties as assign

Requirement

• Bachelor Degree in marketing, logistics management and related fields
• Have strong market insight and business negotiation skills, adept at discovering and seizing business opportunities
• Having good communication skills and teamwork
• Proficient in using office software and market analysis tools, such as Microsoft office, CRM systems
• Having good learning ability and self motivation. Able to continuously learn and adapt to market changes.

Focus:

• Sales Target Achievement and Scientific Promotion of Ethical Products
• Customer Relationship Management
• Analysing sales trends and tracking of accounts
• Product knowledge
• Reporting & Feedback of market news
• Compliance to ISO procedures and Code of Conduct

Duties and responsibilities:

1. Call Coverage

• Regular visits to the targeted doctors in assigned territories
• Pre-call planning and implementation to ensure coverage and frequency KPIs are met
• Maintain an average call rate of 8 to 10 per day
• Prepare call plan quarterly by month, with update on a weekly/monthly basis for approval by superior
• Ensure preparation is made for the planned calls before starting field work for the day
• Timely submission of daily call report
• Update route plan daily if there are any changes
• Update Master Customer List on a regular basis to the management

2. Sales & Promotion

a. Regular review of customer list

• Review and plan medical calls to targeted doctors for specific product messages to ensure increased adoption of the promoted product
• To increase the width and depth of the accounts through – existing, new and lapsed doors

b. Stock Check & Follow ups

• Check stock balance and take/recommend order promptly & adequately
• Check expiry of stocks and remind customers to use them before expiry
• Arrange for returns of the expired returnable/exchangeable stocks if necessary

c. Detailing and Medical Calls

• Detail & promote your assigned products to your assigned doctors and other assigned HCPs such as nurses and pharmacists
• Ensure features and benefits of the assigned products are known to customers
• Apply Sales ACEs effectively
• Constantly remind and improve the HCPs’ adoption of your assigned products through more new patients prescription at the right dose and duration of therapy.
• Negotiate, close and document the sales

d. Building Partnership

• Building partnership with HCPs through better service such as responsiveness and service oriented.
• Promptly follow up on HCPs requests for product information
• Maintain close followup on stock replenishments, returns and other product matters in order to build better business rapport with HCPs
• Propose potential sales expansion solutions to HCPs when the patients prescribed increased and to help them for private sector.

e. Market Intelligence

• Collate doctors’ feedback on your assigned products
• To check on competitors’ activities or potential threats and feedback immediately
• To seek potential sales growth opportunities and propose

f. Complete the Sales Process

• Place orders via ordering system
• Follow-up on sales orders to ensure that the orders have been processed and delivered on time.
• Follow-up on any outstanding issues feedback by customers and seek assistance from superior where necessary.

3. Sales Target Achievement

• Monthly sales forecast after closing on the sales target to be submitted and evaluated with the sales manager on an action plan to achieve the target.
• To track sales performance on a regular basis and be proactive in achieving the target early.
• To achieve sales target on a monthly, quarterly and yearly basis.

4. Sales Analysis and Forecasting

• To analyse sales data to ensure continual improvement in targeting and planning
• To track and update sales data to evaluate achievements

5. Others

• To continuously improve product knowledge by attending Product Training organised by the company and/or principals.
• Review, plan and discuss with Sales management on yearly target.
• To comply with ISO procedures and Code of Conduct
• Assist in conducting market survey when required.
• To support all divisional activities.
• Any other duties assigned.

Requirements:

• Minimum Diploma in Bioscience, Sales & Marketing, or related discipline
• Relevant industry experience in pharmaceutical, healthcare or medical field preferred
• Conversant with MS Office
• Good communication and interpersonal skills

We are looking for an experienced Senior Officer or Supervisor for our Cargo Sales Support & Marketing team. You are responsible for assisting management and account managers to ensure the proper functions of ANA and ANA Cargo in the Asia and Oceania region. You will provide strong support and administrative duties on marketing and services functions in AO region as necessary.

Responsibilities

• Assist management to create regional sales planning (for SE Asia, India and Oceania) and manage sales station activities.
• Provide support to both online and offline sales stations to ensure that our region’s goals and objectives are achieved.
• Monitor, gather, and report competitive activities, latest market development and any cargo related information available in open market to management.
• Prepare various regular and irregular/ad-hoc occurring statistics, sales and operations reports, and/or any other reports as required by management in an accurate and timely manner.
• Update sales rules and ensure they are followed through completely.
• Coordinate all cargo related matters with other ANA cargo sales and GSA (General Sales Agent) offices on a daily and monthly basis.
• Be knowledgeable and utilize all ANA cargo-related software systems. Provide support and guide/instruct GSA as necessary.
• Build and maintain excellent relationship with our partners (ANA team, GSA, forwarders, handle companies, contractors, etc.)
• Be a point of contact between cargo sales offices and other airlines, vendors etc.
• Promote digitalization (web-booking process) to customers.
• Update data/strategies to determine revenue projections.
• Prepare documents for sales target.
• Perform accounting activities in compliance with rules and procedures.
• Coordinate with public relations entities on a monthly basis regarding cargo sales for responsible region (SE Asia, India and Oceania) on promotional publications.
• Maintain and renew contracts for office equipment, office supplies and sales materials.
• Perform any other duties as directed by managers.

Qualifications

• Diploma/Degree in Marketing, Logistics, Supply Chain Management, International Trading, Accounting or Business Administration.
• Minimum 2 years’ experience in the cargo or logistics industry (airlines, forwarders, logistics providers).
• Candidates with basic accounting knowledge will be an advantage.
• Knowledge of aviation, international trading especially cargo operation will also be an advantage.

Skills and competencies:

• Proficient in MS Office applications (Word, Excel, Power Point).
• Strong in numerical and math ability to apply concepts of basic algebra and geometry (calculate discounts, interest, commissions, proportions, percentages, area, circumference and volume).
• Analytical with problem solving skills.
• Meticulous with high degree of accuracy and attention to detail.
• Pleasant personality with good interpersonal skills (teamwork spirit).
• Ability to communicate with diverse groups of people from different cultures in Asia.
• Proactive, self-motivated individual who works well independently.
• Innovative and able to adapt to industry changes.
• Organized and able to prioritize tasks.
• Open to travel in Asia Oceania region including Japan.

Job Description

· Assist in overseeing lounge operations as required.

· Assist in coordinating lounge operations including planning staff schedules, and relevant reports/paperwork.

· Assist in re-deploy staff where required and ensure that manpower requirements are met for all the various group of staff.

· Assist in training new staff in the outlet, ensure product knowledge is accurately delivered to staff.

· Responsible for all ordering, inventory, stationery and stocks for daily use in outlet.

· Participate and help the staff with the daily operations

· Attend to customers’ complaints and feedbacks.

· Receiving and maintaining records and account for food, beverage and store supplies received from vendors.

· Conducting and submitting monthly consumption and inventory check report

· Any additional duties (including hands on cleaning duties) as and required

Requirements

· Relevant hands-on experience in related field

· Diploma or Degree Holders without experience but with strong willingness to learn are also welcome, training will be provided

· Good communication and interpersonal skill

· Able to accept 6 days rotating shift working hours as required by airport’s operations (Morning shift, afternoon shift and midnight shift)

Job Description

· Assist in overseeing lounge operations as required.

· Assist in coordinating lounge operations including planning staff schedules, and relevant reports/paperwork.

· Assist in re-deploy staff where required and ensure that manpower requirements are met for all the various group of staff.

· Assist in training new staff in the outlet, ensure product knowledge is accurately delivered to staff.

· Responsible for all ordering, inventory, stationery and stocks for daily use in outlet.

· Participate and help the staff with the daily operations

· Attend to customers’ complaints and feedbacks.

· Receiving and maintaining records and account for food, beverage and store supplies received from vendors.

· Conducting and submitting monthly consumption and inventory check report

· Any additional duties (including hands on cleaning duties) as and required

Requirements

· Relevant hands-on experience in related field

· Diploma or Degree Holders without experience but with strong willingness to learn are also welcome, training will be provided

· Good communication and interpersonal skill

· Able to accept 6 days rotating shift working hours as required by airport’s operations (Morning shift, afternoon shift and midnight shift)

As Executive Lounge Supervisor, you’ll be responsible for the aspects of the Club Lounge function to deliver a memorable service that makes our VIP or Rewards guests feel at home. You will assist the Club Lounge Manager in supervising, guiding and coaching the Club Lounge team members to achieve operational efficiency in the Club Lounge.

A little taste of your day-to-day

Every day is different, but you’ll mostly be:

• Assisting Club Lounge Manager to oversee day-to-day operations to deliver high level of service for our guests consistently
• Retrieving guest arrival report from Merlin and liaise with F&B team on amenities, room blocking as per guests’ preferences
• Maintaining cashier float, ensure accurate daily report of money received and performs audit balances in accordance to accounting policies and procedures
• Maintaining standard of behaviour, appearance, and attitude in accordance with the hotel’s brand
• Conducting daily beverage inventory and other inventories as required by management prior to closing the Club Lounge for the day
• Greeting all guests in a friendly and helpful manner and attempts to learn and use guest’s name at every opportunity
• Coordinating with other departments to provide excellent service delivery
• Attending to guest’s complaints, inquiries, and requests and if there is a complaint that needs assistance, refer to the Club Lounge Manager or the Duty Manager
• Preparing buffet set-up for breakfast and evening cocktail and providing host or hostess service to our club paying guest at the Club Lounge
• Ensuring proper decorations and food are displayed in order
• Maintain the overall cleanliness of the Club Lounge and pantry area

What we need from you

• A minimum qualification in GCE O levels
• At least 2 years of relevant work experience
• Comprehensive knowledge of standard reservation procedures regarding e-mails, messages and how to interpret availability sources within the reservation systems
• Fluency in spoken English language. Knowledge in an extra language skill would be great, but not essential
• Motivated individual with a friendly personality
• Strong knowledge on Singapore and places for recommendation to business travellers/ tourists in creating a memorable hotel experience for them
• Strong interpersonal skills

What you can expect from us

We give our people everything they need to succeed. From a competitive salary that rewards all your hard work to a wide range of benefits designed to help you live your best work life – including a full uniform, impressive room discounts and some of the best training in the business.

Our mission is to welcome everyone and create inclusive teams where we celebrate difference and encourage colleagues to bring their whole selves to work. IHG Hotels & Resorts provides equal employment opportunities to applicants and employees without regard to race, color, religion, sexual orientation, gender identity, national origin, protected veteran status, or disability. We promote a culture of trust, support, and acceptance. Always welcoming different backgrounds, experiences, and perspectives.

IHG gives every member of the team the room they need to belong, grow and make a difference in a collaborative environment. We know that to work well, we need to feel well – both inside and outside of work – and through our myWellbeing framework, we are committed to supporting wellbeing in your health, lifestyle, and workplace.

So, join us and you’ll become part of our ever-growing global family.

Job Description

• Making sure that all customers deadlines are met; to ensure overall customer satisfaction
• Coordinate customers requirement with internal teams
• Able to handle our customers in various circumstances, even when they are being difficult
• Follow up closely on tight deadlines and ensure our teams can meet them
• Provide ideas and solution paths to customer and internal teams
• Meeting with customers and stakeholders where required to make communication easy and transparent regarding project issues and decisions in services
• Analysing new project / program risks and feedback to management
• Attend conference calls with US and / or Europe customers when required.
• Work on the costing provided by procurement team to provide quotations to customers
• Track quotations that are sent and follow up on open items / statuses closely
• Any other duties assigned by the lead from time to time.

Job Requirements:

• At least Diploma, Advanced/Higher/Graduate Diploma in Business Management, Business Administration or Sales & Marketing is preferred.
• At least 2 year(s) of working experience in related field is required for this position.
• Preferably Junior Executive specializing in Corporate Sales or equivalent.
• Working experience in Manufacturing Environment will be advantageous.
• Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc.), Outlook, PowerPoint.

Operations Executive is primarily responsible in performing defined flight watch duties; ensuring relevant information is transmitted to crew via suitable means and follow up in absence of acknowledgement from crew; coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support and flight following.

Responsibilities:

1. Coordinate with dispatch service provider and act as medium between flight dispatch and the pilot for operational support.

2. Perform defined flight watch duties,

3. Ensure operational information as defined in ORM is transmitted to crew via suitable means and follow-up on crew's acknowledgement,

4. Ensure that Flight Plan package consisting of all sectors for the crew, including weather and NOTAMs and a picture form of the most recent weather conditions/ volcanic activity charts (as published at regular intervals) are ready for the crew at sign-on.

5. Coordinate between pilot and dispatch service provider where applicable.

6. Strong knowledge on dispatch functions and responsibilities,

7. Ensure flights are crewed efficiently and within legality parameters,

8. Liaise and follow up agencies (eg JMC, GHA, airport AIS, etc) to ensure that flight operation are in check and flight departures are not affected,

9. Communicate with foreign government agencies airport slots (for adhoc or scheduled services).

10. Managing of flight satchels to ensure that information are available for operating crews upon reporting.

Requirements:

1. Diploma in aviation discipline,

2. Accredited Flight Dispatch Training qualification,

3. Have previous flight dispatch / flight planning experience,

4. Commitment to Safety,

5. Good communication and interpersonal skills.

Job Description & Requirements
The role of a Sales Support Executive / Coordinator / Admin is responsible for rendering all the after-sales support services to the customers. This includes processing of orders, preparing internal & external credit notes, payment collection, preparation of quotations, contracts, mailers, samples and coordination with other departments.

Specific Responsibilities
1. Responsible for taking customers’ orders via phone or email, input into system, print and sort the invoices.

2. Responsible to prepare internal & external credit notes.

3. Responsible for payment collection from customers.

4. Assist in the preparation of quotations / contracts / mailers / samples for sales team.

5. Assist point between customers and logistics department on all logistics matters.

6. Assist to check and coordinate on supply issues with warehouse, purchasing and production departments.

7. Maintain and replenish sales samples drawers.

8. Attend to office deliveries/mails as we do not have receptionist.

9. Assist in the preparation of the monthly report on sales performances to the management for sales performance evaluation when required.

10. Any other area of responsibilities that the company deems necessary.

Competency Requirements
1. GCE ‘O’ level.
2. NAV/Microsoft Dynamics 365 Business Central will be an added advantage.
3. Communication skills for coordination and customer service.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Working knowledge of GDS & GSA airlines system

Perform reservation, ad-hoc/group bookings and ticketing

Attend to clients' travel enquiries and requests via phone

Understand clients' travel requirements & propose suitable itineraries

Provide visa requirements and assist in visa applications

Process all travel documents accurately (quotations, ticket issuance, billings)

Regular sales calls to existing clients

Build and sustain excellent working relationships with clients

After-sales tasks inclu schedule change, rebook, reroute, re-issue & refund

Flight inventory monitor and control including advance booking checks, ticketing deadline checks & dummy booking screening

Respond to travel agents, travelers and FFP members' enquiries on respective GSA products, rules & policies

Ensure smooth SOPs and operational guidelines set by GSA airlines

Maintain and update clients' profiles

Any other related ad-hoc tasks that may be assigned by the Company from time to time

Job summary

1) Responsible for the day-to-day AR / AP operations of the company.

2) To work as part of the Accounts team.

Area of responsibilities

1) Responsible for the daily AR / AP operations.

2) Assist on auditing schedules and liaise with external auditors, company secretary and tax agents for company related matters.

3) Responsible for the reconciliation of the bank accounts (AR / AP).

4) Prepare Fixed Assets Schedule.

5) Ensure that all transactions are entered into Microsoft Dynamics 365 Business Central (BC) and filed timely and accurately (AR / AP).

6) Responsible for the payment receipt (AR).

7) Monitor Accounts Receivable (AR) ageing report and follow up actively on collections.

8) Assist in the preparation of the relevant collection reports (AR).

9) Assist in the preparation of the relevant payment reports (AR).

10) Prepare GST schedule. (AP)

11) Responsible for all payment matters, including petty cash (AP).

12) Responsible for reconciliation of suppliers’ SOA and prepare payment (AP).

13) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) LCCI

2) Accounting background would be an added advantage.

3) NAV/Microsoft Dynamics 365 Business Central account module profiency would be an added advantage.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Job Description

• Making sure that all customers deadlines are met; to ensure overall customer satisfaction
• Coordinate customers requirement with internal teams
• Able to handle our customers in various circumstances, even when they are being difficult
• Follow up closely on tight deadlines and ensure our teams can meet them
• Provide ideas and solution paths to customer and internal teams
• Meeting with customers and stakeholders where required to make communication easy and transparent regarding project issues and decisions in services
• Analysing new project / program risks and feedback to management
• Attend conference calls with US and / or Europe customers when required.
• Work on the costing provided by procurement team to provide quotations to customers
• Track quotations that are sent and follow up on open items / statuses closely
• Any other duties assigned by the lead from time to time.

Job Requirements:

• At least Diploma, Advanced/Higher/Graduate Diploma in Business Management, Business Administration or Sales & Marketing is preferred.
• At least 5 year(s) of working experience in related field is required for this position.
• Preferably Junior Executive specializing in Corporate Sales or equivalent.
• Working experience in Manufacturing Environment will be advantageous.
• Proficient in Microsoft Excel (VLOOKUP, PivotTable, etc.), Outlook, PowerPoint.

Job summary (F&B Sales Department)

1) Responsible for the sales objectives set by the company.

2) Work cohesively with the F&B Sales team.

Area of responsibilities

1) Sector – Food & Beverage (Cafes, Central Kitchen, Distributors, Restaurants, etc) and Hospitality (Hotels, etc).

2) Achieving the sales target set by the company.

3) Responsible for bringing in new customers and making appointments.

4) Responsible to handle customers enquires, direct marketing and contract review activities.

5) Realising the maximum account potential of company’s customers. (Example: Promote new products, upsell more items).

6) Minimise the incidences of lost customers to competition.

7) Work cohesively with Indoor Product Specialist to increase sales target.

8) To update the company on all customer’s feedback on products / services.

9) Attend to the urgent deliveries requested by the customers.

10) Any other area of responsibilities that the company deems necessary.

Competency requirements

1) Class 3 License

2) GCE ‘O’ level.

3) Communication skills, Outgoing personality.

4) Prior B2B sales experience.

Working Hours
Monday - Friday : 8 30am - 5 45pm (1 Hour Break)
Saturday: 8 30am - 2 30pm (1 Saturday Shift Every 4 Weeks)

Job Responsibilities:

• Scheduling of daily collection / delivery
• Resolving daily collection / delivery issues
• Tabulate trip allowances
• Conduct weekly toolbox / training session
• Perform cross training for team members
• Ensure the maintenance of all vehicles
• Submission of Safety Induction Course / Other related courses
• Responsible for team performance & discipline
• Work closely with Customer Service & Operation Team
• Positive problem-solving attitude
• Act as backup for other fleet supervisor during their absent
• Coordinate ah-hoc emergency response
• Incident report submission – lead investigation/determine root-cause/corrective & preventive plan

Job Description:

- Custom Brokerage/Declaring Agent

- Office located at Alps Avenue, Nearest MRT Station: Pasir Ris

- Desk bound job.

- Complete Declaration at stipulated rate per day and per hour with full compliance.

- Maintain account assigned for exception declarations.

- Follow up on daily shipment holds and find solutions in a timely manner to process the customs clearance

- Respond to phone and email enquiries on brokerage- related services

- Prepare and provide various reports in a timely manner to meet customers’ timelines

Requirements:

- Able to start work immediately

- 5 working day

- Possess good work ethics and positive attitude

- Able to handle pressure & adapt in a fast-pace environment

- Knowledge in Mircosoft Excel is a must

- Expect overtime on a regular basis

• Promote the implementation of sales management policies and systems throughout the network and provide support
• Assist in completing the setting and decomposition of sales management indicators
• Monitor sales management indicators and assist in analyzing the causes of abnormal indicators
• Establish and improve the sales analysis and management evaluation methodology, and implement promotion training, and regularly analyze and output sales work reports based on the methodology, find problems, put forward improvement suggestions, and follow up the results
• Promote the implementation of the sales assessment and reward system for business promotion projects, and effectively motivate the performance of the sales team

Requirements:

• A bachelor's degree is required, logistics management major is preferred
• Possess rich theoretical knowledge in data statistics and analysis
• 5 years and above experience in the transportation or logistics industry
• Strong data analysis skills
• Good communication skills
• Strong sense of work responsibility and teamwork spirit

Primary Objective

The Merchandising Administrator is responsible to support all business reporting for the Merchandising department in all areas of the department especially in the functions of merchandising & brand marketing.

The main focus for the role is on weekly, monthly, quarterly, annually & other ad hoc business, merchandizing and management reporting for the assigned regions. The role reports directly to the Merchandising Director with indirect reports to the Merchandising Managers.

JOB DUTIES & RESPONSIBILITIES

1) Business Reporting

• Generate, perform and potentially analyses relevant merchandising/performance ROI reports which will be in a weekly, monthly, annually period based, detailed reports for sales by SKU/brands report, stock level monitoring, identify/monitor slow moving, promotions & bestsellers items
• Reporting on ad-hoc price data summary & survey verification on pricing
• Additional Global Merchandising support for ad-hoc reporting for SG, HK & Korea.

2) Purchase Order & SKU Maintenance

• Extract system data such as [historical sales, stock inventory, on order, pricing] to prepare buying spreadsheet for Buyer to work on
• Upload PO and follow-up vendor shipment delivery status
• Upload prices data and other information by SKU
• Creation of New merchandises SKU

3) Shipment & Stock Management

• Communicate to Logistics & Brands for shipment PO/stock issues/ any discrepancy reporting
• Communicate to Operations on stock availability/ arrivals/ requisitions/ transfers etc
• Distribution list preparation for New merchandises
• Communication to Operations for New merchandise orders

4) Additional duties

• Any other administrative tasks which may include but not limited to order processing, creating & maintaining system SKU data, managing non-commercial items, liaising with warehouse on shipment status & stock related matters
• Follow up on monthly routine with Brands e.g. sales incentive/contest & on-counter GWPs & discount summary update
• Manage timely stocks return to vendors and stocks write-off/conversion
• Provide GWPs shipping information for warehouse follow-up on SKU tagging
• Ensure & communicate agreed promotion mechanics with vendors & Operations

This role is a 6 month contract role.

Overall Purpose of the Job

The Aspire Lifestyles group aim to be the leading global provider of customer engagement and loyalty services to key target client segments. The Client Service Executive will have dual accountability to support the Aspire team by servicing existing clients' requirements; inclusive of all contractual maintenance and reporting, performance of contractual and ad hoc invoicing requirements. The Client Service Executive will perform key administrative support functions to ensure efficient delivery of services to our clients.

SPECIFIC RESPONSIBILITIES - Account Management

1. Contract Fulfillment/ Invoicing

Ensure for all Aspire clients:

• Timely and accurate distribution of all documentation including new/renewed contracts
• Monitoring of existing contracts so as to ensure timely notification of upcoming renewals
• Contracts are issued in a timely and efficient manner and ensuring a signed copy is held on file and in Salesforce.com
• Salesforce - Ensuring integrity of client and contract information on Salesforce.com through the accurate input of client/contract data for billing purposes
• Invoicing - ensuring invoices are issued correctly and accurately
• Acting as first point of contact for invoice dispute management
• Interdepartmental communication - Representing Client Services to internal departments (Operations, Finance and Marketing) so as to ensure client needs are satisfied

2. Account Management/ Client Liaison

• Provide client activity reports as per the agreed client specific service agreements in an accurate and timely manner
• Respond to client service requests in an efficient manner and coordinate the involvement and reports of other Intl.SOS departments where appropriate
• Preparation and communication of activity reports to clients via telephone and face-to-face

Additional Responsibilities

• To abide by and uphold all Aspire Lifestyles/ International SOS policies and procedures.
• To work flexible hours as appropriate to meet the needs of the position.
• Ad-hoc administrative support to General Manager of Singapore.
• To carry out any other reasonable duties as requested by the line manager and other management team members

REQUIRED COMPETENCIES

• Computer literacy with proficiency in Excel, PowerPoint and Salesforce.com
• Ability to establish and maintain relationships with internal and external customers
• Keen attention to detail and problem-solving skills.
• Commercial acumen
• Team player
• Driven by customer service excellence
• Professional verbal and written communication
• Time management

REQUIRED WORK EXPERIENCE / KNOWLEDGE

• Account management experience
• Previous reporting/contractual experience
• Previous exposure to retail banking industry helpful

The Commercial & Marketing Executive is responsible for overseeing the daily operations of all online stores. This includes managing inventory, overseeing customer service, monitoring sales and profits, and collaborating with marketing and web development teams to optimize the website and improve the user experience.

Key Responsibilities:

• Manage day-to-day operations of the online store, ensuring that all orders are processed and shipped in a timely manner
• Oversee inventory management, ensuring that products are stocked and available for purchase
• Monitor sales and profits, identifying trends and opportunities for improvement
• Collaborate with marketing and web development teams to optimize the website and improve the user experience
• Manage customer service operations, ensuring that customer inquiries and concerns are addressed promptly and effectively
• Analyze data and metrics to track performance and identify areas for improvement
• Develop and implement policies and procedures to improve efficiency and productivity
• Manage relationships with vendors and suppliers to ensure timely delivery of products and services
• Stay up-to-date with industry trends and best practices and incorporate them into the online store’s operations
• Manage a team of employees including hiring, training and performance management

Requirements:

• Bachelor's degree in business administration, marketing, or a related field
• Minimum of 5 years of experience in online retail operations or a related field
• Excellent leadership, communication and interpersonal skills
• Strong analytical and problem-solving skills
• Experience with e-commerce platforms, inventory management systems, and analytics tools
• Familiarity with web development, digital marketing, and social media platforms
• Ability to work in a fast-paced environment and adapt to changing priorities and deadlines
• Strong organizational skills and attention to detail

At eatz Group of Companies, where culinary excellence has thrived since 2004, with our flagship brand Eatz Catering Services Pte Ltd. We're on the hunt for passionate individuals to join our team and be part of our exciting journey in the world of food and hospitality. Join us today!

You will be Part of the Exciting and Expanding Team in our Central Kitchen you will work with the Following Functions:

• Execute deliveries, set up and tear down of catering set ups in timely and organised manner
• Plan and coordinate operational needs between HQ and retail outlets (e.g. Restaurant, Outlets, Pop-up stores, etc)
• Coordinating with various departments for effective operations and efficiencies
• Work with External vendors to achieve best results
• Maintain the cleanliness and orderliness of all equipment used (vehicles, etc)
• Assist in ad-hoc duties when necessary

Requirements

• Ability to think fast to plan and coordinate with colleagues
• IT skillset (MS Office, ERP, etc)
• Possess Class 3 License.
• Self-Motivated, Team Player yet Independent
• Attention to details and open to new ideas and concepts.
• Physically fit to carry heavy loads where necessary, able-bodied and with good attitude
• Training will be provided

Work Location: Bedok Industrial Area

Please email updated resume to [email protected] and/or WhatsApp to 8323 3443 with:

1. Expected Renumeration

2. Earliest Availability

3. Vaccination/COVID Status

Only Shortlisted and Successful Candidates will be contacted. Remuneration offered shall be commensurate with qualifications and relevant experience.

COMPANY DESCRIPTION

With a capacity of around 400 beds, Peacehaven Nursing Home provides compassionate, individualized, holistic care to all without discrimination. We offer a comprehensive gamut of services to care for the sick, frail and elderly who have physical or mental disabilities with minimal or no appropriate caregiver support at home.

The Home has 14 separate Resident Living Areas (RLAs), each designed as an individual home-like environment. Hope RLA is specially designed to meet the needs of relatively independent residents with dementia.

Peacehaven Nursing Home has also been awarded the bizSAFE level 3 status which affirms our commitment to safety and health standards at the workplace.

The Salvation Army, Singapore - Peacehaven Nursing Home

RESPONSIBILITIES

About the Job

As the Clinical Governance Officer and Nursing Leader, you will be responsible for overseeing the clinical aspects of our Nursing Home service, ensuring the delivery of safe and high-quality care. Your leadership and management skills will be crucial in guiding our dedicated care staff, fostering a culture of safety, and implementing continuous improvement initiatives.

• Collaborate with healthcare professionals to plan and negotiate resources for care delivery.
• Coordinate with the Quality Assurance Committee (QAC) supervisor on quality assurance activities.
• Conduct regular audits in collaboration with relevant personnel.
• Implement and review policies for clinical governance, risk management, and quality management.
• Advocate a culture of safety, ensuring incidents are reported for mitigation measures.
• Supervise and guide care staff, escalating issues to the licensee when needed.
• Ensure appropriate skills mix and adequate manpower resourcing for all services.
• Improve and maintain effective care delivery and staffing of Residential Living Areas (RLAs).
• Mentor, guide, and discipline staff within the scope of responsibility.
• Constantly update and review policies and core values of the organization and the profession.
• Lead the team in delivering quality service to residents, relatives, and visitors.
• Account for the maintenance of a systematic inventory for control of drugs and assets.
• Ensure care staff's familiarity with emergency protocols.Evaluate and maintain a high standard of care through clinical guidance, teaching, and support.Identify and plan for the training and development needs of staff.
• Orientate all clinical staff and lead by example in performance management.
• Ensure safe storage of confidential files and records, maintaining residents' confidentiality.
• Recruit staff to meet changing needs and maintain effective working relationships.
• Keep records of all equipment and ensure regular servicing.
• Attend regular nursing and department meetings.
• Conduct multidisciplinary meetings for resident care planning.
• Attend education programs to stay updated with the latest knowledge and skills.
• Perform other duties as assigned by the Executive Director.

If you are a dedicated healthcare professional with a commitment to excellence, we invite you to apply for the position of Clinical Governance Officer and Nursing Leader at Peacehaven Nursing Home. Join us in making a difference in the lives of our residents.

• Bachelor's degree in a health-related field or equivalent.
• Possession of a Post-Basic Certificate or Advanced Diploma in a Nursing specialty.
• Ideally, a Master's degree in a health-related subject or equivalent (or actively pursuing one).

Job Requirements

You should either be a medical practitioner fully registered with the Singapore Medical Council or a nurse fully registered with the Singapore Nursing Board.

Medical Practitioner fully registered with the Singapore Medical Council with the following experience/qualification:

1. a) Registered as a specialist in any branch of medicine, OR
2. b) Registered as a family physician, OR
3. c) Had previously been deployed as a medical practitioner for a continuous period of 5 years, or an aggregate period of 5 years during a continuous period of 10 years.

Nurse fully registered with Singapore Nursing Board with the following experience/qualification:

1. a) Must have served an aggregate period of 5 years in a leadership role in the last 10 years as a RN in a NH, Geriatric or Palliative Care setting.
2. b) Shall hold a degree in Nursing; AND either an advanced diploma in nursing; OR post-basic nursing qualifications; OR post-graduate qualifications in clinical nursing.

Competencies

• Professional Qualifications: Registered Nurse with a valid license; an advanced degree in Nursing or a related field is preferred.
• Leadership Experience: Proven leadership experience in a healthcare setting with strong organizational and management skills.
• Commitment to Excellence: Demonstrated commitment to providing high-quality care and a track record of continuous improvement initiatives.
• Interpersonal and Communication Skills: Excellent interpersonal and communication skills, along with the ability to collaborate effectively with healthcare professionals and staff.
• Regulatory Compliance: Familiarity with and adherence to relevant regulatory guidelines, as well as knowledge of licensing and accreditation requirements.
• Adaptability and Problem-Solving: Ability to adapt to changing needs, address challenges proactively, and possess strong problem-solving skills and decision-making abilities.
• Education and Training: Commitment to ongoing education and training, with a willingness to stay updated with the latest trends in the clinical field.

Working Hours

The total working hours is 44 hours per week

08:30 am to 05:45 pm (Monday to Friday)

Working Location

The Salvation Army, Peacehaven Nursing Home

9 Upper Changi Road North Singapore 507706

• Develop and implement sales development strategy considering TVS SCS capabilities, trade lanes and business plan to meet or exceed assigned sales targets
• Identify and jointly develop differentiators with internal stakeholders that will increase our new customer acquisitions and retentions e.g. IV specialisations and solutions etc
• Identify and win new customer opportunities by developing a strong pipeline and executing the opportunity win plan well
• Establish and manage network of customer contacts in order to build relationships and trust between TVS SCS and the customer at various levels
• Drive strategies to establish value-creating partnerships with customers
• Transform discussions of potential opportunities into actionable future plans with customers
• Maintain optimal sales volume, product mix, and selling price by keeping current with supply and demand, changing trends, economic indicators, and competitors
• Optimise GP and adjust selling prices by monitoring costs, competition, and supply and demand
• Oversee coordination with relevant departments on meeting customers’ requirements
• Write up SOP for each secured customer and go through SOP with concerned operational parties to ensure that all understand the required processes
• Facilitate in resolving service issues with the customer as appropriate and requested
• Update all sales activities in Salesforce to ensure accurate and timely monthly sales reporting to the Country HOS and country / global management
• Develop and coordinate effective use of marketing collateral, materials and all customer related information with relevant team members in marketing and administration
• Perform any other job-related duties as assigned by the reporting manager and country / global management

Qualifications and Experience

• Minimum Bachelor’s Degree in Marketing, Sales, or an equivalent field is preferred
• 5 to 8 years in sales positions in the Logistics or Freight Forwarding industry is preferred
• Proven experience in business development and strategic account Management
• Strong market knowledge in freight forwarding, supply chain solutions, preferably with specialisations in certain industry verticals
• A sound understanding of leveraging a sales process to uncover customer needs, present appropriate solutions and close business
• Must have experience in working within a multi-national / cultural environment
• Strong organizational, business writing and negotiation skills
• Proven ability to multi-task and drive profitable revenue from multiple accounts
• Strong leadership qualities and motivation skills
• Ability to communicate and interact effectively across various levels with internal stakeholders