GetGo is Singapore’s largest and fastest-growing carsharing platform that enables everyone with the freedom to drive without the burden of ownership. Our vision is to be APAC’s #1 carsharing platform as we seek to create a mobility ecosystem that's shared and sustainable for all.

As a member of the Customer and Service Excellence team, you will be the bridge between the GetGo community and various business functions such as Operations, Marketing, Enforcement, Tech, and Customer Service. You will adopt a data-driven and community-centric approach to build and nurture hundreds of thousands of customers across their journey with GetGo.

Day to Day Activities

• Provide excellent customer service to GetGo’s customers
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• Share clear and accurate information when attending and responding to queries on GetGo’s official communication channels, including but not exclusive to live chat and emails
• Resolve customer enquiries and disputes efficiently, and escalate issues promptly when required
• Conduct customer experience audits with customers
• Encourage and influence an excellent service mindset in the CX team and affirm positive behaviour
• Support Team Lead in the running of day-to-day operations

Who We Are Looking For

• Passionate team member who loves to serve
• Minimum three (3) years experience as a Customer Support Specialist or similar CS role, preferably with live chat support background
• Experience using help desk software such as Intercom and/or Zendesk is preferred
• Proficient in using Microsoft Office applications such as Excel, PowerPoint, Word
• Excellent verbal and written communication skills is a must
• Comfortable working on weekends

Why You Should Join Us

• Be part of the fastest growing and largest carsharing technology company in Singapore
• Achieve meaningful objectives as part of a mission-driven and values-based organisation
• An opportunity to experience an open, inclusive, and culture-first work environment

Strong Personal Alignment With Our GetGo Values

• Get it going!
• Stay curious and humble
• Drive innovation & improvement
• Keep it simple
• Empathise deeply
• Collaborate for success
• Enjoy the ride

A high end furniture business is looking for a dependable delivery driver who is capable of working alone and doing installations and furniture maintenance. The role requires a person with capable installation skills, an understanding of customer service and a person who is proud of their work. Competitive salary for the right person. Key skills are:

• Driving licence ( class 3)
• Fork lift driving licence
• Ability to read and understand installation instructions
• Working alone efficiently and effectively
• Deliver good customer service
• Skills to service furniture e.g sanding and oiling of tables
• Licence for pick up truck a bonus
• Good communication skills a must

Job Description

• source and develop customer referrals
• prepare sales action plans and strategies
• schedule sales activity
• develop and maintain sales and promotional materials
• make sales calls to new and existing customers by visiting customers overseas directly or together with our agent or partner in the relevant country
• develop and make presentations of company products and services to current and potential customers
• develop sales proposals and negotiate with customers
• prepare and present sales contracts
• conduct technical training and trials together with R&D department
• maintain sales activity records and preparation of customers visits reports timely
• respond to sales inquiries and concerns by phone, electronically or in person
• ensure customer’s satisfaction and good customer relationships by ensuring the timely satisfaction of customer’s needs and complaints in a professional fashion
• carry out market research and surveys, monitor competitors, market conditions and product development
• participate in sales events
• monitoring of orders from customer and issuance of order memo to our factory
• monitoring of cargo ready date and arranging/monitoring cargo dispatch schedule together with shipping team and the factory
• Liaise with Finance department about customer payments, customer risk and credit standing
• Participate in regular internal and Head office meetings
• Preparation of reports such as but not limiting to sales budget, monthly sales estimation and new businesses
• Imparting knowledge and experience to junior sales persons

Requirements

• Bachelor’s degree in chemical science degree
• Technical knowledge on Plastic and Cosmetic application.
• More than 10 years of technical sales experiences in Food Plastic Products.
• Able to host technical discussion and provide technical consultation to customers.
• Proficient in Japanese to liaise with Central R&D centre in Japan.
• Proficient in Microsoft Office.
• Able to travel overseas for at least 10 days per month.

• Oversee all accounts, human resource and administrative matters of the company.
• Prepare and Handle daily accounting operations, such as invoicing, payment, payment voucher, reconciliation of bank statements, etc.
• Review quarterly and yearly balance sheet, Profit & Loss and cash flow reports.
• Liaise with company secretary, banker, accountant, tax agency and relevant authorities.
• Manage payroll and taxation matters.
• Assist on a whole recruitment process and other HR relevant matter
• Liaise and deal with company other operation suppliers, such as legal, office, HR agency, etc.
• Assist to verifying Supplier Tax Invoice
• Process Claims and monthly reimbursements
• Handle day-to day HR function
• Handle Recruitment Process, Employment Contract, on-boarding and off-boarding process
• Monthly Payroll, CPF Process, IR21& IR8A - Prepare weekly/monthly HR, payroll and overtime report
• Maintain and update employee’s personal files, and ensure the confidentiality of all HR documents.
• Generate HR Letters (i.e. Disciplinary, Contracts, Confirmation, Extension of Probation, Promotion & etc.)
• Good knowledge of Employment Act, IRAS and...
• Experience with administration will be added advantage
• Ad-hoc duties as assigned as well.
• Candidate must possess Diploma/ Degree in related field - either Finance/Accountancy/Banking OR HR generalist role
• Preferably available immediately or short notice
• Able to work in fast-pace environment
• Strong sense of responsibility and good time management
• Good communications skill in both writing and oral
• Meticulous and well organized

Company Description

DACTA Global is at the forefront of digital security innovation. Our mission is to demystify and revolutionize digital security, offering bespoke solutions and expertise in the cybersecurity realm. Our commitment to excellence ensures that our clients enjoy peace of mind with our round-the-clock support and tailor-made digital services. On top of that, we have set up DACTA Academy to empower organisations around the world with cybersecurity knowledge.

Role Description

Join us as a Business Development Executive in our Singapore office, in a dynamic full-time, hybrid role. This position is at the heart of our expansion strategy, focusing on growing our cybersecurity solutions and specialized training programs in information security. You will drive new business development, lead generation, and manage key accounts, with a dual focus on marketing our bespokedcybersecurity services and our comprehensive training solutions. Key responsibilities include:

• Strategically market our cybersecurity solutions and training programs, identifying new opportunities in various sectors.
• Develop and nurture relationships with clients, understanding their unique needs to provide tailored cybersecurity and training solutions.
• Drive revenue growth by achieving sales targets through innovative sales strategies and effective client communication.
• Manage and expand our client base, ensuring a high level of satisfaction and long-term partnerships.

Qualifications:

• Proven experience in Business Development and Sales, especially in cybersecurity and training solutions.
• Excellent communication skills, both verbal and written.
• Ability to build and maintain strong professional relationships.
• Skilled in Account Management, with a detail-oriented and analytical approach.
• Efficient time management and organizational skills.
• Bachelor’s degree in Business, Marketing, or related fields is preferred.
• Prior experience in the cybersecurity sector is highly valued.
• Familiarity with CRM software is a plus.

Join Us:

• At DACTA Global, you'll be part of an innovative team that values transformative solutions in digital security. If you're driven to excel in the fast-paced world of cybersecurity and are passionate about educating and protecting clients through both solutions and training, we encourage you to apply.

Responsibilities:

- Identify suitable products in the company’s product range for distribution in South East Asia

- Match products to the target markets

- Identify and set up partnership with prospective resellers

- Assist in determining price schedules, promotions, and trade shows

- Meet and exceed sales targets

- Negotiate all contracts with prospective resellers/clients

- Conduct sales presentations and demonstrations

- Coordinate sales efforts with marketing programs

- Prepare and submit sales contract for orders

- Visit resellers/clients to evaluate their needs or promote new products/services on a regular basis

- Prepare weekly sales report

Requirements:

- Relevant academic qualification and experience in the related field

- Possess some experiences in the marine leisure market would be helpful

- At least 3-4 years’ experience in distribution sales

- Have good understanding of distribution sales process and dynamics

- Possess fairly good written and verbal communication skills

- Good interpersonal skills, and have the ability to build rapport quickly with resellers/clients

- Able to work comfortably in a fast paced environment

- Possess competency in Microsoft applications including Word, Excel and Outlook

- Possess positive and responsible attitude towards work

Those who meet with the above requirements are encouraged to submit your application with details of your experience and skillsets to [email protected].

About Company:

Simtrum was founded in 2019 with the core mission to serve the optical industry with innovation and efficiency. Our founding team has decades of research and development experiences (across NUS and A-star) in high-end microscope systems. We now focus on confocal, super-resolution microscopy and other related fields, catering to both academia research and high end industrial production needs. Our proprietary high resolution microscopes adopt state of the art optical technology, image processing algorithms, with excellent imaging performance to meet the high resolution and fast imaging needs of our technology partners.

Simtrum is a young startup with many exciting opportunities to offer to the right candidates with the right mindset. We are now seeking the following commercial talents to join our team, to expand our reach and support our growth:

Job Descriptions:

1.provide quotations to customers and follow up on sales progress;

2.Update customer information and maintain the CRM system, and use the CRM system to develop and follow up with existing customers;

3. Responsible for communicating with product line suppliers to obtain product information and quotations;

4. Provide feedback and modification opinions to the marketing department on the company’s website and other marketing materials;

5. Prepare and organize and archive product information, contracts, payments, PO, DO, Invoice corresponding to customers and update the procurement system in a timely manner, etc.;

6. Responsible for logistics related matters.

Basic Requirements:

1.The ideal candidate is systematic, meticulous, and CAREFUL! High level of caution is required as you will be dealing with expensive and highly accurate optical instruments.

2.You also have to be highly organised to maintain our documentation and filing. While prior similar experiences are preferred, we are open for fresh graduates with the right attitude and willingness to learn to send in your application.

3.To do well in the Simtrum environment, you should be someone with initiative, curious, can-do attitude, flexible and eager to learn.

4.Fluency in both English and spoken Mandarin is a must, as you will be required to liaise with our Chinese counterparts.

Responsibilities:

• Support daily customer service , including complaints (enquiries, calls, emails)
• Arranging delivery for local shipments
• Update and submit daily/monthly reports to customers
• Prepare simple draft logistics billings
• Handle ad-hoc task upon customer request (if any)
• Other ad-hoc operation duties as assigned.

Requirements :

• Able to multi-task, prioritize and time management
• Proficiency in Microsoft Office

Job Descriptions:

Simtrum was founded in 2019 with the core mission to serve the optical industry with innovation and efficiency. Our founding team has decades of research and development experiences (across NUS and A-star) in high-end microscope systems. We now focus on confocal, super-resolution microscopy and other related fields, catering to both academia research and high end industrial production needs. Our proprietary high resolution microscopes adopt state of the art optical technology, image processing algorithms, with excellent imaging performance to meet the high resolution and fast imaging needs of our technology partners.

Simtrum is a young startup with many exciting opportunities to offer to the right candidates with the right mindset. We are now seeking the following commercial talents to join our team, to expand our reach and support our growth:

Job Descriptions:

1. Visit university professors to promote the company's microscope products and complete sales tasks.

2. Develop regional business based on existing products and assist in collecting market information for products under development.

3. Identify potential markets and establish effective market entry methods.

4. Establish marketing plans and strategies to expand your customer base.

Basic Requirements:

1.Ideally you should have a foundational education in either Electronic Engineering, Photonics, or Physics;

2.exposure to Laser or Optics industry a huge plus. Candidates with at least 1-2 years of related sales, marketing or e-Commerce experiences will be given priority considerations.

3.We are also open for fresh graduates with the right attitude and willingness to learn. To do well in the Simtrum environment, you should be someone with initiative, curious, can-do attitude, flexible, and eager to learn.