Expertise you bring 

• Drive thought leadership in the market, Build strategic, trust-based relationships with prospective clients’ decision makers, stakeholders and provide industry insights, competitive landscape.
• Building a consistent and sustainable business that champions growth, trust and confidence.
• Generating pipeline to achieve sales growth through executing sales strategy, sales plays and go to market campaigns.
• Build territory plans which help  achieve coverage for all solutions across all accounts/territories and consistently exceed revenue and booking goals.
• Work closely with Marketing, inside sales and cloud operators to increase demand generation and support pipeline generation activities.
• Responsible to develop business in terms of Cloud Technology, Technology consists of Public Cloud, Hybrid Cloud and Private Cloud
• Responsible for developing business in Professional Services and Managed Services as well. Cloud platform include Amazon Web Services, Google Cloud Platform and Microsoft Azure.

As a Customer Experience Executive, you will be responsible for delivering exceptional after-sales customer service, resolving customer complaints, and providing a world class shopping experience to our customers. You will be the face of our company, and your goal will be to create a memorable and positive experience for every customer who reach out to the Service Excellence team for assistance.

Responsibilities:

-          Provide exceptional customer service by responding to enquiries, feedback, complaints or compliments via our generic email or Changi airport Group feedback portals, answering questions, and resolving customer’s issues in a timely and professional manner.

-          Develop a deep understanding of our products and services to provide personalized recommendations and solutions to customers.

-          Utilize active listening skills to understand customer needs and preferences, and respond accordingly.

-          Collaborate with colleagues to achieve customer satisfaction targets.

-          Participate in training and development programs to continuously improve customer service skills and product knowledge.

-          Analyze customer feedback and provide insights to improve customer experience.

-          Develop and maintain a loyal customer base through personalized interactions and excellent service.

-          Update to Changi Airport Group QSM team for monthly QSM rewards submission for eligible employees

-          Steering and manage Customer’s experience both on line and off line.

-          Provide support for end-to-end customer journey including on-site, on-line, social media experience and delivery etc

-          Provide and upkeep service recovery protocol.

-          Effectively supervises the day-to-day operation/activities of the customer service team

-          Any other ad-hoc assignment as assigned by the Superiors

·       Diploma or Degree in relevant business related discipline

·       Proven track records in relevant role and responsibilities

·       At least 2 years’ experience in similar role

·       Strong written and oral English communication skills

·       Excellent customer-service orientation

·       Ability to communicate effectively with multi-departments and external stakeholders

·       Problem-solving skills and meticulous attention to detail

·       Good organisational and customer service skills

·       Resourceful and maintains a positive attitude and focus on customer satisfaction in a fast-paced environment

• We offer attractive salary packages that commensurate with relevant work experience
• Annual Leave from 14 days to 18 days
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Group Dental insurance coverage
• Performance bonuses subject to company's and individual's performances

The team:

The Sales Team is a diverse group of team-oriented individuals that serve as the backbone of the overall sales process. We strive to provide customers with valuable, well architected solutions that not only meet their current needs but can grow along with them. We challenge the status quo and bring technical creativity to a fast-paced environment. When you join the Sales Team, you will be joining a close group that shares ideas and helps contribute to the overall success of the team. You will never be far from the answers you need, as you will have ongoing training, coaching, and mentoring. 

Reporting to the Country Manager, the Account Executive will be based in Singapore and manage sales and relationships with existing and new Genetec customers (Certified System Integrators), technology partners, consultants, and end users in the assigned territory. The main role is to increase revenues and ensure regular communication with the APAC team and corporate office in Montreal, Canada. 

What your day will look like:

• Support Regional sales managers to develop the assigned sales territory for company products 

• Discover and track opportunities, follow up and distribute leads to partners 

• Meet Country Manager sales objectives by building pipeline, preparing forecasts, budgets, analyzing variances and initiating corrective differentiation 
• Facilitate between internal team and partners through the entire onboarding process 

• Collaborate with Regional Sales Managers and Country Managers on leads assignment, overseeing deal progression with partners 

• Visit Customers/partners/consultants at their premises 

• Manage forecasts and achieve quotas 

• Identify customer needs, respond to RFIs, RFQs, prepare quotes and write proposals 

• Coordinate and facilitate communication with Customers and MRs 

• Monitor and report satisfaction levels from customers, integrators, consultants 

• Coordinate customer, integrator, consultant training 

• Update and maintain data in CRM or other applications 

• Acquire, maintain, and report adequate knowledge of product, market, and competition 

• Stay abreast of the products, applications, technical services, market conditions, competitive activities, advertising, and promotional trends through the reading of pertinent literature and consulting with marketing and technical services 

About you:

• 6+ years experience in Security Industry with VMS and Access Control, CCTV 
• Bachelor’s Degree, preferably in Business, Marketing, Communication, Engineering or Computer Science or equivalent experience 
• Excellent presentation skills and experience doing client demonstrations 
• Proven sales achievement / track record within technology sales 
• Attention to detail and process oriented 
• Able to work independently within a team environment 
• Strong knowledge of MS Office 
• Ability to present information clearly and concisely 
• Bilingual communication is an asset 

Technical Requirements:

• Ability to work in a complex sales environment 
• Excellent communication skills 
• Experience in the security industry with ability to maintain contacts at different levels 
• Must have strong time management skills and be a multitasker 
• Ability to establish good relationships and credibility with customers, integrators, consultants 
• Able to work independently, within a team environment 
• IP technology understanding and networking expertise will be considered an asset 

Let's talk perks!

• Opportunity to work for one of the leading IT Security providers 
• Attractive compensation package  
• Regional exposure  
• Travel opportunities  
• Unlimited coffee 

The team:

At Genetec, we know that hiring, retaining and managing the best talent is a key driver to our collective success. We are looking for a passionate, ambitious, self-motivated, results-driven Channel Account Executive to help us achieve our objectives. 

The role of the Channel Account Executive is to provide support for Genetec partners and help them to execute account management strategies to drive sales and business growth. The Channel Account Executive is based in Singapore and will report to the Country Manager. 

What your day will look like:

• Plan, forecast, manage and deliver consistent long-term profitable channel growth 
• Establish productive, professional relationships with key contacts within channel partner accounts 
• Proactively assess, clarify, and validate partner needs on an ongoing basis 
• Discover and track opportunities, follow up and distribute leads to Channel Partners and Account Executives 
• Identify and coordinate technical training requirements to ensure partner success 
• Host Sales 101 training on Genetec tools and portals 
• Utilize your expertise of the Genetec product portfolio to conduct customer demos 
• Coordinate the quarterly / annual channel business review process 
• Establish internal relationships within the sales team and communicate regularly with Account Executives to ensure top notch customer support through all levels of the organization 
• Update and maintain data in CRM and other applications 
• Acquire, maintain, and report adequate knowledge of product, market and competition 
• Work cross-functionally throughout the organization to deliver on company goals 
• Responsible for Channel recruitment and mapping of solution, strength and industry vertical focus and align with Country Manager on strategic plans 
• To meet country manager sales objectives by building channel sales pipeline, preparing forecasts and budgets, analyzing variances between forecasts and budgets and actual sales and initiating corrective differentiation 
• Be the point of contact between internal team and partners through the entire onboarding process. 
• Conduct regular business planning and review with focused partners, driving field activities from partners to promote business growth. 
• Coordinate with Marketing team to conduct regular workshop and campaigns  
• Collaborate with Regional Sales Managers on leads assignment, overseeing deal progression with partners. 
• Ensure accuracy of channel database and pipeline updates in CRM. 
• Maintain a high level of knowledge on Genetec’s product, roadmaps competition, pricing market share and key product differentiation 
• Stay abreast of the products, applications, technical service, market conditions, competitive activities, advertising and promotional trends by, among other things, reading pertinent literature and consulting with marketing and technical services 

About you:

• Minimum 6 years’ experience, in Security or IT Industry, with VMS, Access Control, or PSIM system 
• Bachelor’s Degree (or equivalent experience), preferably in Business, Marketing, Communication, Engineering or Computer Science 
• Experience in the security or IT industry with ability to maintain contacts at different levels 
• Ability to work in a complex sales environment 
• Ability to establish good relationships and credibility with customers, integrators, consultants 
• Proven sales achievement / track record 
• Excellent communicator either by phone, in writing or face-to-face 
• Strong organizational and time management skills 
• Ability to present information clearly and concisely 
• Attention to detail and process oriented 
• Able to work independently within a team environment 
• IP technology understanding and networking expertise will be considered an asset 

Let's talk perks!

• Opportunity to work for one of the leading IT Security providers 
• Attractive compensation package  
• Regional exposure  
• Travel opportunities  
• Unlimited coffee 

We are seeking a dynamic and motivated Sales Operations Intern to join our team. This internship provides a unique opportunity to gain hands-on experience in the world of sales operations within a fast-paced and innovative company.
The Sales Operations Intern will work closely with Regional Head of Artists and Labels Success, SEA/AUNZ/JP, to support various initiatives aimed at improving efficiency, optimizing processes, and enhancing overall sales performance.

1) Collaboration with Regional Head:

• Report and work closely with the Regional Head of Artists and Labels Success, SEA/AUNZ/JAPAN, who will serve as your mentor.

• Engage in collaborative projects with the Data Analytics APAC Manager to contribute to various initiatives.

2) Data Analysis and Reporting:

• Assist in gathering sales data to identify trends and opportunities.
• Generate regular reports on key sales metrics and performance indicators.
• Ensure accurate and up-to-date data entry, lead & opportunity tracking within Salesforce.

3) Sales Support:

• Assist Regional Head of Artists and Labels Success in the creation of sales presentations, and other supporting materials.

• Support the sales team to address inquiries and provide necessary information.

4) Cross-Functional Collaboration:

• Collaborate with other departments, including Go-To-Market, Learning and Development, and more, to ensure alignment of goals and processes.

Primary Objectives;

• Assist the Unit Head in managing day to day operations of Financial Team.
• Support the implementation of bank’s projects and initiatives in the area of Financial Team.
• Provide cross support to other units within Channel Operations as and when required.
• Running day to day operations of Financial Team.

Key Responsibilities;

• Assist the Unit Head to supervise and manage the daily BAU of Financial Team.
• Perform Maker and/or Checker role for the processing of financial transactions.
• Ensure financial transactions are processed within agreed SLAs, KRIs and/or KPIs.
• Participate in regulatory/ business enablement/ process improvement projects, including providing requirements, UAT testing and implementation.
• Train and mentor junior and new hires in the team.
• Provide cross support to other units within Channel Operations as and when required

We are looking for an experienced Sales Manager in Singapore to join our international B2B brand RateHawk, develop our business and make the travel world better together!

Job Responsibilities

• Actively promote our international project in assigned territory;
• The area of responsibility is Singapore;
• Develop and implement sales activities and hit the sales targets to achieve growth and expand presence in assigned territory;
• Sign-up new partners and provide them with extended training of our system;
• Initiate an API deals with the potential and existing partners;
• Build and maintain a strong, long-lasting relationship with new partners;
• Prepare, execute, and manage the commercial deals with the partners including the execution of required document flow and technical setup;
• Account clients until the first purchase is made;
• Control of compliance with commercial conditions by partners including the payment flow;
• Provide market & competitive environment analysis;
• Provide comprehensive reporting.

• Relevant experience. Ideally, 2-5 years experience in the travel industry and excellent knowledge of the country`s travel market; specialized in sales management or business development of B2B travel companies;
• Language knowledge. Fluent in English and Mandarin, other languages as a plus;
• Competence in API technology deals;
• Personal skills. Proactive, ambitious, motivated, action-oriented, results-focused, appetite for innovative technology, comfortable with fast-changing business environment, teamplayer;
• Analytical skills. Used to data-driven decision-making, metrics-driven and good with numbers;
• International mindset. Ability to understand and work across a wide range of cultural contexts reflecting ETG’s global presence;
• Readiness for business trips. 40 – 50% of working time might be required for market visits.

• Competitive salary;
• Career growth opportunities and a corporate culture that encourages professional development;
• Complex and innovative product;
• Young and ambitious team of professionals;
• Learning: seminars, trainings and conferences. If you want to participate in a conference, we will help to organize it;
• Flexible timetable — we don’t require you to be online at 09:00 sharp. You can start work at a time that suits you;
• Corporate discounts on hotels and other services.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Position Purpose:

This role as Product Executive will be accountable to develop, plan and execute marketing, sales and promotional strategies within the brand’s guidelines to support and achieve the sales plan. Together with the Senior Brand Manager, this role will oversee, orchestrate and execute the brand’s product planning and retail execution, creating a consistent and engaging brand experience that is consumer focused.

Key Responsibilities:

Channel & Retail Marketing

• Be the key marketing liaison - Develop and implement a go-to-market channel marketing plan including promotion, animation, communication, partnerships and consumer activations.
• Ensures timely and perfect execution of all marketing activations offline and online at all times.
• Analyse potential partner relationships for product range, positioning strategy, pricing and promotions.
• Communicate effectively with all channel partners to align, plan and execute all product and trade marketing objectives, plans and activations before, during and post animation.
• Deepen channel customer development through New User program activations.

Product Management

• Consolidate and update regional team of post campaign reports and provide sales results and analysis monitor. Report all ROI of all programs for management reporting and feedback.
• Responsible for all free goods management for product launches and trade and retailer activities.
• Management and tracking flow of product registration in Singapore to ensure timely registration.
• Conduct market trend analysis, monitor competitors’ moves and plan proactive actions
• Responsible for the seamless execution of all product launches and trade marketing activities following the Marketing Calendar in collaboration with VM, sales and training team, with the aim to build brand awareness, recruit new customers, retain existing customers and increase purchase consumption.
• Business and channel sales performance tracking and analysis, launch follow-up and action plan development.
• Implement Door-by-Door Marketing plan (events and promotions)
• Budget Management: Responsible for full A&P management

Administrative Duties

• Includes routine administrative duties such as vendor/PO creation and others as briefed.

• Diploma or Degree holder specializing in Business / Marketing

• Preferable with minimum 2 year of product or marketing experience
• Strong ability to multi-task; strong project management skills with good time management ability.
• Proficient in MS Office, strong in excel (pivot table, vlookup)
• Good communication, presentation and interpersonal skills
• Good analytical skills with ability to grasp numbers
• Good business insights to the industry and strong business acumen.
• Proven track sales record in a target driven environment.
• Well-groomed, confident and independent individual with entrepreneur spirit
• A strong team player with the ability to work in a fast-paced, dynamic environment
• Resourceful and creative with a positive can-do attitude

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/ If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Recruitment Privacy Notice

By proceeding with your application, you confirm that you have read LUXASIA's recruitment privacy notice [https://www.luxasia.com/recruitment-privacy-notice/] and consent to the LUXASIA group collecting, processing and disclosing your personal data for purposes specified in the notice.

Note to staffing agencies

Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.

Sales Administration Responsibilities

• Establish leads/partnerships and direct efforts to achieve Groups, Corporate, Leisure, M.I.C.E, Airline, Luxury Consortia room night goals based on market segmentation and budget and to develop ongoing relationships with the clients
• Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals
• Develop account qualifications criteria and use market research to identify priority markets and accounts , to assign sales to assure coverage to all major markets and segments
• Monitor weekly activity of Senior / Sales Managers and ensure sales team is maximizing the use of resources to penetrate new accounts
• Develop annual sales department budget and execute sales programs and activities

​​​​​​​​​​​​​​Sales Personnel Development Responsibilities

• Recruit, select train and motivate Sales department personnel to achieve sales goals
• Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling
• Maintain established personnel policies and procedures of the hotels

Market Planning Responsibilities

• Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
• Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits
• Monitor forecast of all Groups, Corporate, Leisure, M.I.C.E, Airline, Luxury Consortia and identify valley periods of sales emphasis and achieve forecast

Communications Responsibilities

• Maintain close and open communication with other department heads
• Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information
• Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
• Maintain  timely and responsive communication with accounts and prospects

Personal Account Servicing Responsibilities

• Joint service key accounts with Senior / Sales Managers  and ensure continuity in our communications with accounts

Inventory Management Responsibilities

• Monitor transient bookings in relation to room availability, room type and customer spending potential to maximize rooms and other revenue
• Ensure all corporate transient contracts are loaded and kept within a central file

Other Responsibilities

• Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
• Comply with hotel and department policies and procedures at all times
• To carry out other duties as and when assigned by the Management of the Hotel

OVERVIEW:

Sportradar are looking to bring in an experienced, customer-driven Sales Director to manage and develop our Enterprise accounts in Asia. The successful candidate will report to the VP, APAC Sales and will have a significant impact on the growth of our business. Our international environment, direct client communication and portfolio of technically oriented products and services make this position very diverse and challenging.

THE CHALLENGE:

• Develop and drive our business in the region through regular communication with C-suite executives, establishing yourself as a trustworthy and knowledgeable individual capable of influencing decision making at management level.
• Use all available resources to identify and cultivate sales opportunities to cross-sell and upsell; manage pipeline, revenue forecasts and sales activities to ensure data accuracy.
• Be the link between the client and internal development teams during the product integration phase.
• Work closely with marketing and product teams on presentations, product demos and on-site customer visits; devise new approaches to problems and work with the relevant internal teams on enhancing our capabilities and market reach.
• Contract preparation, creation and submission of proposals, sales information and presentations.

YOUR PROFILE:

• Communication and Presentation: This role requires strong verbal skills in English and Mandarin, other Asian languages such as Japanese and Korean are highly desirable. The ideal candidate shall display executive presence and confidence in customer and stakeholder management.
• Knowledge and Experience: You are expected to have a strong understanding of data and API products and specific experience in dealing with both B2B and B2C companies; those coming from an iGaming or bookmaking background will be given priority.
• Relationship Management: Proven track record of building and managing relationships with senior executives in complex organisations and the ability to read people and flexibly adjust your approach depending on circumstances.
• Creativity: You are strongly encouraged to think outside of the box, to anticipate situations and find solutions before they emerge.
• Independent and results-oriented attitude; highly motivated and enthusiastic about new challenges
• Significant regional experience and ability to travel around Asia up to 25% of the time.

OUR OFFER:

• Competitive salary (based on experience and location)
• Lots of opportunities to develop and progress your career in a high-growth team in Asia
• You will be surrounded by enthusiastic sports fans in a dynamic, multi-cultural office
• Wide range of work benefits
• Flexible working environment

CHUAN LAM PRODUCTION PTE LTD is a leading events services company specializing in delivering exceptional experiences from conceptualization to execution. We are currently seeking a detail-oriented and highly organized individual to join our team as a Project & Sales Coordinator. In this role, you will play a critical role in managing projects and providing support to the sales team, ensuring the smooth and successful delivery of our events.

As a Project & Sales Coordinator, you will be responsible for coordinating with various stakeholders, both internal and external, to ensure all aspects of projects are well-managed and executed flawlessly. You will assist the sales team in managing client relationships, preparing proposals, and maintaining accurate records. Additionally, you will support the project team in planning, scheduling, and executing events, ensuring that all operational requirements are met to meet our clients' expectations.

This is an excellent opportunity for someone who thrives in a fast-paced environment, enjoys managing multiple tasks simultaneously, and has a strong interest in the events services industry. We offer a dynamic and collaborative work environment, with opportunities for growth and development.

Responsibilities

• Coordinate with internal teams and external partners to ensure the successful execution of projects
• Assist the sales team in managing client relationships, preparing proposals, and maintaining accurate records
• Support the project team in planning, scheduling, and executing events, ensuring operational requirements are met
• Conduct market research and analysis to identify potential sales opportunities
• Assist in the development of sales strategies and tactics to maximize revenue
• Maintain up-to-date knowledge of industry trends, competitors, and best practices
• Provide exceptional customer service and promptly address client inquiries and concerns

• Proven experience in project coordination and/or sales support
• Strong organizational and multitasking skills
• Excellent written and verbal communication skills
• Proficient in Microsoft Office Suite
• Knowledge of event planning and logistics is preferred
• Ability to work independently and collaborate effectively in a team
• Attention to detail and ability to prioritize tasks
• Ability to thrive in a fast-paced and dynamic environment
• Excellent problem-solving and decision-making abilities
• Flexibility to work evenings and weekends, as required

If you would like to join our team, kindly send your resume to [email protected]

Royal Ocean Marine is currently seeking a dedicated and detail-oriented Offshore Crewing Executive to join our client's team. As a Crewing Executive, you will be responsible for coordinating crew changes, managing crew documentation, and ensuring the smooth operation of crewing processes.

You will work closely with ship personnel, manning agencies, and regulatory authorities to ensure that the vessels are properly manned and crewed. Additionally, you will be responsible for maintaining crew records, handling payroll and compensation, and assisting in the recruitment and selection of crew members.

We value professionalism and teamwork. We offer a supportive work environment where you can grow professionally and contribute to the success of our company.

Responsibilities:

• Coordinate crew changes and ensure smooth sign-on and sign-off processes
• Manage crew documentation, including visas, passports, and medical certificates
• Maintain crew records and ensure compliance with regulatory requirements
• Handle crew payroll, compensation, and benefits
• Assist in the recruitment and selection of crew members for vessels
• Liaise with manning agencies and ensure the availability of qualified crew members
• Monitor crew performance and provide feedback and guidance when necessary
• Assist in the resolution of crew-related issues and conflicts
• Keep up-to-date with industry regulations and trends in crewing
• Assist in the development and implementation of crewing policies and procedures

• Diploma or degree in maritime studies, human resources, or a related field
• At least 2-3 years of experience in crewing or maritime operations
• Familiarity with crewing software and databases
• Strong organizational and multitasking abilities
• Excellent communication and interpersonal skills
• Ability to work independently and in a team
• Attention to detail and accuracy
• Knowledge of relevant maritime regulations and industry standards
• Proficiency in MS Office and other relevant software

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position

Chan Chee Meng

EA 07C3069

R1110620

• Take a leading role in the success of the boutique and be accountable for providing best customer experience, for pre and post selling of products
• Make productive contribution for product and brand promotion by execute assigned task within given time frame and in ways that meet objectives.
• Demonstrate strong leadership and take initiatives within the team. Plays key role in development of other boutique associates.

Customer Service Management

1. Greet and assist customers with their inquiries and transactions.
2. Provide accurate and prompt information about products and services offered by RHB
3. Support implementation of customer service initiatives within the Branch
4. Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies
5. Collaborate with internal stakeholders such as Product team from various departments, operations to address customer needs and improve service delivery

Complaint Management

1. Ensure complaint and issue highlighted by Customer are being resolved  timely. Escalate complex or sensitive customer issues/complaints to Supervisor for immediate attention and resolution.
2. Collaborate with internal stakeholders to ensure issues/complaints are resolve promptly

Branch Operations

1. Support the daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:

1. Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
2. Handle cash management tasks including deposits, withdrawals and reconciliations
3. Account Opening
4. Maintain accurate records and documentation for all transactions
5. Any other activities prescribed in the Branch Operational Manual

    2. Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service

Regulatory Compliance and Risk Management

1. Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch

Branch Operations

1. Support daily operations of the branch and other branches (in the event of inadequate resources) to ensure smooth functioning which includes the following activities:

1. Verify customer’s identification and ensure proper authorization and documentation for any transaction requests
2. Handle cash management tasks including deposits, withdrawals and reconciliations
3. Account Opening
4. Maintain accurate records and documentation for all transactions
5. Any other activities prescribed in the Branch Operational Manual

1. Collaborate with other branch staff and sales team to ensure efficient operations and excellent customer service
2. Assist Branch Operations Manager to ensure all branch equipment (e.g. Cash Counting Machine, ATMs, Security, etc.) and facilities are well maintained

Customer Service Management

1. Greet and assist customers with their inquiries and transactions.
2. Provide accurate and prompt information about products and services offered by RHB
3. Support implementation of customer service initiatives within the Branch
4. Maintain high standards of customer service quality and consistency by adhering to Retail Banking service and operational guidelines as well effective use of customer service tools and technologies

Regulatory Compliance and Risk Management

1. Ensure compliance with regulatory requirements, risk management protocols and internal bank procedures within the branch

You will produce new business sales revenue from a SaaS license model. You will accomplish this through account planning, territory planning, researching prospect customers, using business development strategies and completing field-based sales activities within a defined set of prospects, territory or vertical.

What you get to do in this role:

• Develop relationships with multiple C-suite personas (e.g., CFO, CIO, COO, CDO) across all product sales
• Oversee client relationship mapping to the account team, orchestrating an account strategy while leading across a broad virtual team (Solutions Consultants, Solutions Specialist, Success resources, Partners and Marketing, etc.)
• Be a trusted advisor to your customers by understanding their business and advising on how ServiceNow can help help their IT roadmap
• Identify the right specialist/ support resources to bring into a deal, at the right time

Eurofins Clinical Diagnostics Pte Ltd, a subsidiary of Eurofins Scientific, a leading international life sciences company with a long history of global excellence in Testing for Life, analyzing everything that impacts health and safety is seeking highly motivated and service oriented sales executives to join our expanding operations in Singapore.

Responsibilities:

• Ensure sales targets are met within a specific time period for the assigned territory.
• Implement and execute sales strategies to improve market share and overall business growth.
• Ensure consistent sales growth through identifying business opportunities and developing strategic accounts.
• Manage existing and build new accounts.
• Provide clinical information and benefits of the designated portfolio to medical professionals
• Provide market intelligence and trends to remain current on industry and customer needs.
• Optimize quality of service and contribute to client’s satisfaction.
• Build company image in the market as a reliable partner to the clients

• Education: Degree in Engineering, Business, or Insurance.
• Experience: 3-5 years in the insurance industry, familiarity with shipping industry insurance policies added advantage.
• Skills: Well-versed in insurance terms and conditions
• Junior Brokers/Underwriter with shipping experience are welcome
• Salary: $5,000 - 6,500 + VB
• Location: Duxton Hill

Key Responsibilities:

Insurance Operations:

• Reporting on insurance cover arrangements, premiums, and recoveries.
• Liaising with brokers for documentation, coverage issues, hull claims, and policy renewals.
• Preparing reports for insurance renewals and coordinating insurance program placements.
• Handling insurance queries and exploring additional cover options.

Contract Insurance Reviews:

• Reviewing policy wordings and contracts to ensure coverage aligns with terms.
• Proposing amendments and arranging additional insurance as needed.

Claims Handling:

• Filing and notifying claims to brokers/underwriters.
• Maximizing claim recoveries by working with stakeholders.

Business Partnering:

• Training stakeholders on timely submission of potential insurance claims.

Data Analysis and Loss Prevention:

• Identifying loss trends and recommending corrective actions.
• Reporting on claims trends and liaising with Average Adjustors for specific claims.

Requirements:

• Education: Degree in Engineering, Business, or Insurance.
• Experience: 3-5 years in the insurance industry, familiarity with shipping industry insurance policies added advantage.
• Skills: Strong leadership, communication, and interpersonal skills; well-versed in insurance terms and conditions; organized, team player, problem solver, and adaptable.

Interested candidates please apply online or send your latest CV to [email protected]

Kindly note that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

Today we are looking for a sales assistant to join our talented team in Singapore. This role will be full time for 44hours per week and includes shifts at weekends and evenings.

As a sales assistant you will have the chance to offer customers a high level of service by starting conversations, selling products at the cash desk, fitting rooms and on the shop floor, processing deliveries, stock replenishment and merchandising the latest garments on the shop floor.

Responsibilities:

• Manage inbound sales lead responses through phone and email and working through the qualification process
• Provide great customer service to facilitate relationship and sales processes, capture key insights, solve problems, and identify and pursue new growth opportunities
• Remain in consistent contact with established customers to ensure their satisfaction with the products and the company's services.
• Regular update of account, leads, contracts in CRM
• Conduct sales pitch and prepare quotes and proposals
• Follow through on leads, contacts, and commitments in a timely fashion
• Utilize established Supply Chain processes and procedures to ensure timely and efficient delivery of information and material to internal and external customers
• Keep management informed of all activities, including timely preparation of reports
• Work with other internal & external parties to optimize sales activity efficiencies
• Propose Marketing / promotion activities relevant for the market to grow Sales
• Work together with e-commerce partner to grow online sales
• Manage & develop marketing campaigns, & merchandise together with the Sales team for Singapore

The Assistant Sales Manager mission is to primarily promote the Hotels and where possible

The Assistant Sales Manager mission is to primarily promote the Hotels and where possible, hotels belonging to the chain in his/her area/region. To achieve optimal sales at the best possible conditions for the company.

To ensure the smooth running operation of the commercial section in consultation with the Director of Sales on all matters.

The performance of the Assistant Sales Manager will be determined solely by the productivities of the corporate section as well as the overall results of the Hotel.

To assist the Director of Sales on other delegated duties, e.g. organizing cocktails/ events etc.

• SALES ADMINISTRATION RESPONSIBILITIES
  • Establish programs and direct efforts to achieve groups and catering goals based on market segmentation and budget
  • Monitor sales production and adjust sales activities, account coverage and sales priorities as necessary to achieve the planned goals
  • Develop annual sales department budget and execute sales programs and activities
  • Prepare departmental budget and forecasts, operating within set parameters and ensure effective cost control
  • To establish and maintain rapport with clients, prior to, during and post conference, exceeding their expectation and encouraging repeat business
  • Expedite function bookings, proposal and event contracts
  • Conduct site inspections when required
  • Control function space maximization
• SALES PERSONNEL DEVELOPMENT RESPONSIBILITIES
  • Recruit, select train and motivate Sales department personnel to achieve sales goals
  • Assure understanding of Job Descriptions, Goals, SOP of Sales Department personnel and conduct formal semi-annual evaluation and ongoing coaching and counseling
  • Maintain established personnel policies and procedures of the hotels
• MARKET PLANNING RESPONSIBIITIES
  • Participate in development and execution of hotel marketing plan to identify sources of group business to the hotel and establish solicitation programs to maximize sales
  • Participate in development of marketing plan, sales action plan, profit plan, A&P budget and marketing audits
  • Monitor forecast of all group and FIT segments and identify valley periods of sales emphasis and achieve forecast
• COMMUNICATION RESPONSIBILITIES
  • Maintain close and open communication with other department heads
  • Maintain timely communication with Corporate Sales Offices, STB that can generate leads and provide information
  • Coordinate communication between Sales and Other Departments to assure awareness of bookings and sales programs
  • Maintain  timely and responsive communication with accounts and prospects
•  INVENTORY MANAGEMENT RESPONSIBILITIES
  • Monitor function space utilization and holding period of tentative groups to maximize catering revenue
  • Monitor group bookings in relation to room availability, room type and customer spending potential to maximize rooms and other revenue
  • Ensure that all contracts are covered by attrition and cancellation clauses to ensure hotel is protected
• OTHER RESPONSIBILITIES
  • Ensure that all safety , health, security and loss control policies and procedures and government legislation are adhered to
  • Comply with hotel and department policies and procedures at all times
  • To carry out other duties as and when assigned by the Management of the Hotel

We’re looking to fill a newly created position as an Enterprise Expansion Account Executive. In this role, you will focus on new revenue sales across a dedicated named account list of enterprise customers.

This is a “land and expand” opportunity amongst enterprise organizations. As part of your responsibilities, you will manage 5-8 existing customer accounts and your focus will be nurturing and expanding partnerships with these clients. Additionally, you’ll engage with 5 prospective customers, identifying an entry point to introduce Dynatrace.

You’ll benefit from mentorship provided by our award-winning leadership team and collaborate closely with our high-performing sales professionals, SDRs, and partners on the path toward achieving ultimate success.

What you will be focusing on as an Enterprise Expansion Account Executive

• Execute on account plans to deliver maximum revenue potential within a pool of broad, regionally focused accounts.
• Drive new logo acquisition; while working with existing customers to retain and expand Dynatrace usage.
• Consult with Vice President and C-level executives to develop and implement an effective enterprise-wide strategy that maximizes the value delivered by Dynatrace; position Dynatrace relative to the competition.
• Generate velocity by establishing Dynatrace in new and existing markets through product demonstrations, in-market events, and account specific initiatives.
• Develop a contact network within named accounts and channel partners to ensure Dynatrace can be sold broadly and effectively.
• Work closely and co-sell with Dynatrace functional areas such as sales engineering, marketing, legal, finance and other lines of business to develop and execute a solution strategy to meet customer business needs.
• Ensure your customers’ implementations are wildly successful.

At LGC, we believe in encouraging a diverse and inclusive work environment where individuals are empowered to bring their outstanding perspectives and ideas to the table. We value collaboration and teamwork, and as Sales Specialists, you will play a crucial role in driving our company's success.

What sets this opportunity apart is to contribute to an outstanding organisation that is at the forefront of innovation in the scientific industry. Our Sales Specialists have the opportunity to be a part of a dynamic and challenging market, where their contributions directly impact our growth and success. As the Sales Specialist, you will be crucial in growing our sales by identifying opportunities, establishing strong client relationships, and promoting our top-tier products. You will work closely with direct customers, helping to expand their portfolios and cultivate growth.. Your goal is to deliver the highest level of sales experience, build and pursue new sales opportunities to achieve outstanding financial results.

Key Responsibilities:

• Drive sales growth of LGC Standards' portfolio of reference materials and analytical standards.
• Identify business opportunities within the APAC region.
• Build and maintain positive relationships with customers, encouraging trust and dedication.
• Understand customer needs and effectively communicate the value of our products.
• Work collaboratively with the APAC Commercial Team and report directly to the Sales Manager, Commercial APAC.

What We Offer:

• Opportunities for professional growth and development.
• The chance to work with a leading portfolio of products accredited to ISO/IEC 17025 and ISO17034.
• An encouraging and collaborative team culture.

If you are a passionate sales professional looking to make a difference and drive growth we want to hear from you! Apply now to join LGC Standards and take your career to the next level.

LUXASIA is the leading beauty omnichannel distribution platform of Asia Pacific that has successfully enabled brand growth for more than 100 luxury beauty brands. Our integrated brand-building capabilities include luxury retail, online commerce, consumer marketing, and supply chain management. Since 1986, the company has partnered the world’s finest brands, such as Aveda, Bvlgari, Calvin Klein, Diptyque, Hermes, La Prairie, Montblanc, and SK-II. We have also established Joint Ventures with the likes of LVMH Group, Elizabeth Arden, Puig, Yves Rocher, and By Terry. At the core of our business is a diverse and dynamic #OneTeam of 2000 talents that shape the face of luxury beauty, and delights consumers daily across our growing footprint of 15 markets.

Why Join Us?

At LUXASIA, we believe there is beauty within every talent – that is you.

We grow you by building your competencies and unleashing your potential. We have curated a vast portfolio of over 100 luxury brands across Asia Pacific, and growing. Your work will enrich the lives of millions of consumers across the region. With us, you get to be an entrepreneur, running the business like it is your very own. We give you the autonomy but not without guidance and genuine care. We are a diverse and inclusive team that is courageously innovative. Together as #OneTeam, we celebrate differences, embrace change, explore new ideas, take risks, fail fast, and drive results. While challenges at work are inevitable, the journey promises to be fulfilling.

With LUXASIA, an exciting career filled with robust professional growth awaits you. Isn’t that beautiful?

Role Purpose:

Self-starting individual who is seeking to develop his/ her 360 marketing skills. Excited by the prospect of leaving a positive and lasting impact on consumers, through effective 360 brand marketing activities, to build brand resonance with our community of fans in the exciting and ever-changing world of retail.

Key Responsibilities:

• Develop and execute creative yet purposeful 360 marketing plans to build and increase brand awareness, acquire new customers and retain existing ones.

• Ideate and execute creative digital content initiatives to grow social media followers, increase engagement and build a community of individuals passionate about niche fragrances.
• Execute public relations-related tasks such as identifying and maintaining relationships with a carefully curated list of media partners, influencers, and key opinion leaders.
• Plan and execute exciting brand-building events for our PR community for season/ special collection launches; and engaging shopping activations for our customers.
• Work collaboratively with internal and external stakeholders such as retailers and strategic partners to push the boundaries to create new and exciting brand experiences.
• Identify marketing opportunities and foster strategic partnerships with malls, partners and retailers; to constantly reach out to new potential customers.
• Work with internal stakeholders and own end-to-end monthly campaign coordination and execution like monthly marketing and communications plan, media buys, social media content, and schedule communications assets.
• Evaluate the effectiveness of marketing campaigns and develop a report that consolidates actionable insights to drive decision-making and forward-planning.
• Other ad-hoc tasks as required

• A bachelor’s degree in marketing, business, mass communication, events management; or related field.
• At least 2 years experience in marketing, brand management or similar role; in a fast-paced company.
• Exceptional verbal and written communication skills.
• Effective project and time management skills with the ability to handle multiple projects with varied timelines.
• Strong organisational and problem-solving skills, great interpersonal and communication skills; and the desire to hone 360 marketing skills.
• Creative, imaginative and possesses an eye for detail.
• Highly adaptable and resourceful, with the ability to work well under pressure and tight deadlines, solo and in a team.
• Able to commit to after work hours or weekends at times, if required.

Do you have what it takes to succeed in a fast-paced and intense environment? Do you thrive on challenges? Do you want to bring innovative ideas to life? Are you keen to abandon the status quo, try new things, embrace failures as lessons, recover fast, yet always pursue excellence?

If so, you are the one we are looking for. JOIN US and let’s grow together.

To explore other careers opportunities, visit our careers page @ https://www.luxasia.com/careers/

If you have a question for us, please drop us an email here.

We regret to inform you that only shortlisted candidates will be contacted. Thank you.

Note to staffing agencies Please DO NOT contact LUXASIA’s employees or Talent & Excitement (T&E) team in an attempt to present candidates for our roles. LUXASIA has our own panel of appointed agencies that we work with. Any agency who is interested to work with us must obtain prior written approval from LUXASIA’s T&E team before you submit candidates’ resumes, and then only in conjunction with a valid fully executed contract for service and in response to a specific job opening. LUXASIA will not pay a fee to any Agency that does not have such agreement in place. Thank you for your understanding.