• Handle the full spectrum of HR administration
• Preparation of contracts and HR letters
• Administer employee benefits and leaves
• Submission of Workmen Injury Compensation (WICA) report and liaise with insurance for settlement of claims
• Work closely with payroll vendor on timely update of employee data and records to ensure accuracy
• Manage all work passes application, renewal and cancellation
• Assist in employee on / off boarding process
• Registration and tracking of courses for employees
• Purchasing of uniforms and stationery items
• Compute and submit monthly HR expenses for payment
• Maintain inventory records and reports
• Support in recruitment activities
• Participation in HR projects and initiatives
• Other ad-hoc HR duties assigned.

Sales promoters are a common sight in pub retail establishments. They help brands to gain exposure and increase sales by making pub shoppers aware of new or lesser-known products. If you're interested in a job as a sales promoter, it's important to understand what you can expect from the role and how you can prepare for it. he role of a salTes promoter, explain what they do, examine the steps you can take to become one, look at the average salary and job outlook for the profession and describe the work environment for the job.

* Manage daily operations of company

* Deliver top service standards and maximise customer satisfaction

* Plan and oversee marketing intiatives

* Recommend ideas to reach out broader audience {eg: promotions /social media

* Maintain good image and new ideas to improve sales

* Miantain good relationship while attracting new customers

Job Highlights

• Career Development and Opportunities
• Duty Meals, Birthday Leave & Flexible benefits
• Complimentary Room Nights & Discounted Room Rates

We are looking for Events Sales Manager to join our team

Under the guidance and supervision of the Director, Event Management, this candidate handles and manages all aspects of planning and coordination for confirmed groups and events in all market segments. The candidate is responsible for working closely with the organizers to plan and orchestrate all group and event requirements prior to the event day.

This role involved cross divisional work coordination on different aspects of the hotel’s event services. It is the key responsibility of the candidate to ensure well planning with the organizers in order to clearly communicate the requirements and details to operating departments of the hotels for event execution and service delivery on the event days.

As a Events Sales Manager, we rely on you to:

• Works directly with the organizers on their event programs and requirements in order to provide professional advice to facilitate and assist on their planning.
• Conducts venue inspections with the organizers or external contractors for planning meeting or event setup.
• Provides menu recommendations or custom menu design to offer service flexibility as well as to drive upselling.
• Coordinates food tasting arrangement for the organizers on high profile or special events prior to the event days to meet customer expectations.
• Works independently with external vendors to coordinate on special event arrangement, such as venue theme decoration, entertainment arrangement, etc.
• Develops close rapport with organizers to strengthen guest loyalty for repeat business in future.
• Maintains an effective communication and cohesive working relationships with Sales & Marketing team, F&B and other operating departments of the hotel.
• Observes and follows events management service guidelines and standards according to Events Manual.

We are looking for someone who:

• has at least Professional Certificate/NiTEC, Bachelor's Degree/Post Graduate Diploma/Professional Degree in any field.
• At least 2 Year(s) of working experience in the related field is required for this position.
• Preferably Manager specialized in Hotel Management/Tourism Services or equivalent.

As a Finance Executive, you will support in media finance operations, including but not limited to:

• On-boarding of new suppliers and clients
• Jobs monitoring, analysis and closing
• Issue/check billing instructions to shared service team and ensure 100% billing completion before end of following month of activity
• Revenue recognition and reconciliation of WIP account. Review completeness and accuracy once posted in ERP System
• Resolve/respond to client billing queries
• Resolve issues in supplier invoices in co-ordination with Media/Operations team
• Work closely with respective teams on issue resolutions
• Regular WIP meeting with Stakeholders
• Accounts Payable responsibilities

Roles & Responsibilities

1. Conduct market research and identify potential clients for the company’s products in the health care, wellness, and pharmaceutical sectors in local and overseas markets.
2. Create content, visuals, and collateral for marketing campaigns.
3. Present the company’s value proposition to existing and prospective clients.
4. Develop marketing strategies with the aim of entering new markets, recruiting new resellers, and increasing sales revenue.
5. Organising/conducting market entry/revenue generating seminars and coaching sessions to educate clients on our products and market trends.
6. Prompt and effective in handling queries.

Job Requirement

• Preferably 3 years of sales and marketing experience.
• Prior experience in selling wellness products will be an advantage.
• Excellent written and spoken English.
• Possess good presentation and interpersonal skills
• Possess knowledge of Windows, MS Office, and Photoshop is mandatory

Other Qualities

• Positive, dynamic and results-oriented
• Hardworking and resourceful
• Pleasant and team player

Other Information

• 5 working days per week
• working schedule: 10.00 am to 06.00 pm.
• Salary: S$2,400/- – S$2,800/- per month with CPF
• Location: Fortune Centre.

* This location is close to 5 MRT stations and lots of eateries.

Interested candidates are requested to send us your resume by emailing [email protected] and mention in the subject Business Development Executive. We regret to inform you that only shortlisted candidates will be notified.

• Manage and grow the customer base on the assigned product range and territories (Singapore).
• Conduct sales visits and regular follow-ups to establish rapport and customer relationship
• Provide commercial and technical proposals or quotations according to technical specifications and customer requirements
• Pre-sales preparation, sales presentations, conversion of prospects to customers and after-sales service
• Gather regional market and competitor information (technical, prices and product development), ensure meeting pre-determined targets.
• Formulation and execution of market growth strategies for tasked Segment and territories
• Collaborate and work with other department/ regional offices to maximise growth and orders

Requirements:

• Diploma or higher in Electrical/ electronics discipline
• 3-5 years experience of sale in Power generation , power management/control , switchboard industries would be added advantage.
• Self- motivated, independent and sales driven to develop and increase revenue
• Strong learning curves in upgrading technical knowledge
• Regional travel is required
• Good oral and written communication skills in English

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Responsibilities

• B2B wholesale of consumer audio products
• Business development/ search for new sales opportunities
• Participate in government tenders and corporate sales pitching
• Serve and maintain relationships with wholesale accounts

Qualifications & experience

• Educational Qualification: ITE/ A Level/ Diploma/ Degree
• Minimum 2 years of wholesale experience
• Experience in corporate sales and government tender platforms
• Keen interest in consumer audio

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Responsibilities:

-Customer Relationship Management: Foster and maintain strong relationships with both existing and potential customers through various methods, including cold calls, proposal emails, and face-to-face meetings.

-Stakeholder Engagement : Establish and nurture robust relationships with all key decision-makers within customer organizations.

-Operational Excellence: Work closely with internal teams to address and resolve operational issues, ensuring a smooth and efficient sales process for customers.

Requirements:

- Outgoing personality with excellent communication skills, logical thinking, a positive attitude, and adaptability. Self-motivated with a strong goal-oriented mindset and the ability to independently drive customer development and business growth.

- At least 2 years of experience in sales or engineering.

- Diploma or ITE qualification in Electrical or Electronic Engineering or equivalent, with proficiency in MS Office applications.

- Proficiency in English and Mandarin is required. Japanese is a plus.

- Willingness to travel overseas.

- A good network within PCBA/EMS/OEM is an advantage.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

We are looking for a passionate and professional Senior Executive Officer to join our Customer Experience team.

Based in Singapore and reporting to the Senior Manager, the incumbent will oversee the day-to-day operations of the team's initiatives for customer segments, working along-side teams to integrate content, design, and customer engagement activities into cohesive initiatives aimed at increasing customer retention and market diversion from illegal operators, developing segment programmes and enhancements to drive customer segment performance to encourage responsible gambling and achieve advocacy.

However, we also recognize that each individual has a unique blend of skills. Whether your strength is in customer segmentation or campaigns, we want to talk to you.

What You'll Do

• You will collaborate with cross-functional teams to gather insights and data relevant to specific market segments.
• You will develop and maintain segment profiles and personas based on data-driven analysis and customer research, conduct in-depth analysis of each customer segment to understand their unique needs, preferences, and pain points, identify opportunities for personalisation and targeted communication initiatives within each segment, evaluate the effectiveness of segmentation strategies and recommend adjustments based on performance metrics and customer feedback.
• You will conduct competitive analysis to identify strengths, weaknesses, opportunities, and threats within target segments, monitor illegal market activities and industry trends to anticipate changes in segment dynamics and market conditions, present findings and recommendations to key stakeholders to support strategic decision-making and resource allocation.
• You will stay abreast of emerging technologies and methodologies in segmentation analysis and incorporate best practices into existing processes.
• You will develop targeted marketing campaigns and content tailored to the specific needs and preferences of each customer segment.
• You will leverage the CRM system, digital and remote channels, and retail touchpoints to deliver personalised experiences for customer engagement.
• You will collaborate with Customer teams to ensure campaign alignment and seamless customer experience.
• You will identify relevant courses/conferences for development of current capabilities and acquire new capabilities.

Who You Are

• You will need a Degree in marketing, business analytics, computer science or information technology. Advanced certifications in Analytics preferred.
• You will need at least 3 years of experience in customer segmentation, data analysis and/or marketing.
• Experience in gaming products and services will be advantageous.
• You should have a proven track record of using customer data and insights to drive marketing campaigns with results in improved customer engagement and retention.
• You should have hands-on experience with customer data platforms, analytics tools, and data visualisation techniques. Experience with Qlik Sense is an advantage.
• You should have strong understanding of customer behaviour, purchasing patterns, and market trends.
• You should have the ability to collaborate cross-functionally with Customer, Channels and Product teams to translate customer insights into actionable strategies.
• You should have excellent communication skills, both written and verbal, to effectively collaborate with cross-functional teams and stakeholders.
• You will need creativity and innovation to develop engaging and personalised campaigns that resonate with target audiences.
• You should have attention to detail and a commitment to delivering outcome driven campaigns.

Benefits

• Competitive salaries
• Flexi Benefits
• Staggered working hours
• Medical Insurance

Singapore Pools welcomes you not for how you look, where you come from, or differences you may have. We want you here for who you are. Diversity at the company helps us see a greater picture represented by different voices, helping us in contributing back to the society. So, feel free to express who you are, and be proud of your heritage and personal experience as you begin your journey with us!

Singapore Pools was established by the Government on 23 May 1968 to provide safe and trusted betting to counter illegal gambling. As a not-for-profit organisation, all of Singapore Pools' surplus is channeled to Tote Board to fund a wide range of causes in social service, community development, sports, the arts, education and health. Currently, Singapore Pools contributes about $2 billion annually to the Government in the form of taxes and duties, and for the funding of good causes.

Jal Yoga International is a well established Yoga studio that has 6 studios around Singapore offering Yoga, Pilates and Barre classes an expanded to Kuala Lumpur, Malaysia and Jakarta and Dubai.
We are seeking a mature and responsible individual capable of managing both our studio branch and our esteemed customers. The goal is to enhance member engagement, satisfaction, renewal rates, and cultivate advocates for our brand.

Job descriptions:

Customer Care Team - Welcome and On-board New Members

- Welcome new members, provide support in starting their wellness journey
- Engage and build rapport with members to gather early feedback

- Follow through the new member onboarding process

Customer Care Team - Engage Existing Members
- Personalised Check-in message at 1/3/6 months
- Review members attendance & frequency
- Check in with members who stop coming regularly
- Track and prepare Birthday Cards
- Maintain Complaint Tracker – ensure closure

You will also be tasked with overseeing the operational control of your branch, collaborating closely with the Head of Operations on a daily basis to enhance efficiency and effectiveness.

Requirements:

• Excellent communication skills, both written and verbal.
• Strong problem-solving abilities and attention to detail.
• Ability to multitask in a fast-paced environment.
• Previous experience in customer service or a related field is preferred
• Able to handle cleaning duties such as mats sanitising, studio upkeep, toilet hygiene and wrapping up the studio by end shift
• Those who can commit morning and evenings to do covers will be an advantage
• Admin background is a must

Available working hours:

• Mon - Fri 7am to 1pm or 4pm -10pm
• Able to commit weekends/PH 8.30am - 5.30pm
• Locations available Kovan both shifts, Katong - evening, Bukit Timah evening

Training will be provided.

Responsibilities:

1. Participate in developing the company's ERP sales strategy, creating specific sales plans, and making sales forecasts.

2. Organize and manage the sales team to achieve sales targets.

3. Control the balanced development of the sales budget, expenses, scope, and goals.

4. Recruit, train, motivate, and assess subordinate employees, assisting them in meeting their targets.

5. Gather market information and provide timely feedback to superiors and relevant departments.

6. Contribute to the formulation and improvement of sales policies, norms, and systems to adapt to market changes.

7. Develop and collaborate with enterprises and partners, including distributors and agents.

8. Assist superiors in handling market crisis public relations.

9. Address customer complaints and handle customer visits.

10. Assist in developing and supervising the implementation of corporate product and brand promotion plans.

Qualifications:

1. Over 6 years of sales management experience, including at least 3 years in ERP/IT solution sales.

2. Strong communication skills and proficiency in office software.

3. High stress resistance, strong market development and sales capabilities, experience in large-scale project sales, effective communication with senior management, extensive experience in team building and training, and a proven sales track record.

4. Fluent in English and Mandarin.

Please be informed that if you are interested in applying for a position, please email your resume in either Word or PDF format to [email protected]. In your resume, kindly include the following details:

• Current Salary:
• Expected Salary:
• Availability:
• Reason for leaving your current job:

Thank you for your application. Please note that only shortlisted candidates will be contacted for further consideration.

By submitting your application or resume, you hereby acknowledge and consent to the collection, use, retention, and disclosure of your personal information by us to potential employers through our services.

EA (23S1595/R23116355)

Experience in managing retail outlets/convenience store

· Organize all store operations

· Able to liaise with suppliers/manage internal and external stakeholders

· Handle e-commerce duties

· Keeping records of customer feedback

· Promote in-store promotional events or displays

· Familiar with market trends to determine the need for improvement

· Display strong interpersonal skills for enhancement of customer relationships and customer satisfaction

· Ensure marketing materials are prepared according to the approved specification requirements.

· Ensure Internal and External Communications system are in place and carried out professionally

· Experience in F&B is an added advantage

· Possess strong leadership qualities

· Customer service oriented with a passion in retail

Andaz meaning “personal style” in Hindi, is infused with character and weaves itself into the fabric of its locale. Andaz Singapore, strategically located in the city's up-&-coming Ophir-Rochor district, sets to offer the rich cultural experiences embedded in the neighborhood, authentically. The hotel's design reflects the vibrant, creative and energetic culture of Singapore's expanding Central Business District (CBD), as well as the inspiring and unscripted style set forth by Andaz. At Andaz, we set the stage to ignite creative minds and bring eclectic souls together, be it guests or colleagues.

Come join us to express your Andaz as Senior Sales Manager / ADOS if the following describes you.

You are an experienced and dynamic sales specialist who believes that the sky is the limit. You hold established relationships close to your heart and is always striving to go the extra mile for customer satisfaction. As an Associate Director of Sales, you lead by example in providing leadership in all selling activities within the hotel, working closely with related departments to maximize sales for the hotel.

Requirements

• Minimum 3 years of recent work experience in corporate or business development role within the hotel industry.
• Computer literacy in MS Office and Outlook is a must. Prior knowledge of any CRM system, e.g. Opera, Delphi, will be an asset.
• Flair for in-person or virtual presentations; keen eye for details; customer-focused and creative problem-solving attitude.
• Proactive and goal-getter attitude with ability to build lasting business partnerships.
• Ability to juggle multiple priorities and ongoing projects.
• A relevant diploma or degree in Hospitality or Tourism Management will be ideal.

** Please note that this is a local packaged position and we regret that only shortlisted candidates will be notified **

• Develop and implement sales strategies to achieve revenue targets and expand market share
• Build and maintain strong relationships with existing clients, identifying their needs and providing tailored solutions
• Identify new business opportunities and proactively reach out to potential clients
• Conduct market research to stay updated on industry trends and competitor activities
• Lead negotiations and close deals with clients, ensuring profitability and customer satisfaction
• Collaborate with cross-functional teams, including R&D and production, to ensure timely delivery of products and services
• At least 5 years experience and expert in Crystal, Natural stones and ornaments knowledge
• Provide regular sales reports and forecasts to the senior management team
• Ability to build and maintain long-term relationships with clients
• Self-motivated and results-oriented
• Ability to travel as required for client meetings and industry events, accept work late.

As a Media Executive in this role, you will:

• Work with one of the world’s largest technology advertisers, a tier 1 client for Publicis APAC
• Be exposed to our multi-disciplinary specialists across the globe, solving some of the industry’s largest challenges in digital marketing
• Help to coordinate marketing activity across multiple teams and countries
• Develop expertise in media, technology & research tools & platforms
• Have clear understanding of basic cost structure, campaign set-up process & way of buying ad space for different channels, across digital platforms (e.g., Meta (Facebook), Google, TikTok, Snapchat, Twitter)
• Learn how to drive genuine business results through simple digital campaign optimization
• Help develop costing and data collection for planning, recommendations or analyses
• Develop media diary & copy instructions based on the media plans & proposals
• Manage media booking deadlines, to ensure material deadlines are clear with the client/creative team
• Troubleshoot issues with creative and troubleshoot
• Be responsible and accountable for prompt delivery of reports and recommendations
• Have an analytical nature, a person who enjoys working with numbers & data – with an interest in guiding projects such as automated dashboards and data science initiatives

We are a cake company, specialising in elegant, wholesome cakes.

We are looking for Permanent / Full-time Service Crew for our Paragon outlet.

Position available

- Customer Service Crew

Working Hours

44 hours (5 days a week)

• 1 week 2 off days
• 2 days full shift
• 3 days 1 shift either morning or afternoon shift

Salary

Up to $3.5K, depending on experience and knowledge

Job Scope

- Attending to customers

- Processing customers' orders of cake and beverage

- Housekeeping of outlets

- Receiving and displaying of cakes

- Barista skills are an advantage

- Manning the POS system

- Maintaining daily opening and closing procedures

Desirable qualities

- Good people skills

- Familiarity with the concept of good service

- Good organisational skills

- A positive attitude

- A passionate and cheerful personality

Benefits

- Variable bonus based on staff and Company performance

- Confirmed staff will be entitled to reimbursement of outpatient expenses and medical insurance

- Training will be provided

Please remember to attach your resume.

We regret that only shortlisted candidates will be notified.

We look forward to having you join our team!

Roles Responsibilities

This position reports to the Director and interfaces with customers. Bling Blink SG Pte. Ltd. is committed to an employee-orientated, high performance culture that emphasises empowerment, quality, continuous improvement, and the recruitment and on-going development of a superior workplace

Specific Responsibilities

1. Trainee will utilise digital marketing techniques to improve company brand exposure. Plan and create promotional campaigns on Facebook or Instagram while making sure that messages conveyed are clear and precise. Edit photos of past works and post them online.

2. Trainee will be in charge of releasing slots to customers and make sound arrangements to make sure that appointments do not clash. Handle all appointment cancellations and find replacements when necessary.

3. Trainee will sell, upsell, or cross sell to customers different packages for the existing beauty services. Highlight current promotions to customers and provide satisfactory customer service to them while making them feel comfortable.

4. Trainee will issue invoices based on types of services engaged, top-ups, cancellations, refunds, etc. Ensure that all fees charged are accurate and payment is received. Generate sales report using Xerox.

Technical Skills & Competencies

1. To learn how to plan and execute marketing activities and promotions while effectively conveying the right messages

2. To learn to be organised and handle all customer reservations and time slots

3. To learn different sales techniques and sell packages to customers while providing good customer service standards

4. To learn how to issue invoices accurately and generate sales reports

Attachment Duration

6 months

Reporting to the Director (Division of Information & Communications Technology) and the Manager (Enterprise Application), you will be responsible for the development and operation of all enterprise applications, including the Student Management System which supports the student lifecycle management. You will also provide assistance, advice and training to users on the effective use of enterprise applications, as well as help to manage vendors in order to ensure operational efficiency and smooth running of enterprise applications. This role is employed directly by the University of the Arts Singapore Limited (UAS Ltd). The key responsibilities include but are not limited to the following:

• Develop and maintain in-house software aligning security, compliance, performance and scalability.
• Develop scripts to automate build, software release, application deployment, automated testing, system and application management.
• Configure and maintain the CI/CD pipelines incorporating streamlined change and release management.
• Collaborate with team members to explore and adopt new technologies to improve software application reliability and availability.
• Implement security practices that comply with standards to protect company data and infrastructure.
• Create and maintain business intelligence dashboard reporting.
• Communicate and work with system stakeholders to gather requirements and provide solutions for implementation.
• Ensure that applications are designed to be effectively managed given the organisation's technology architecture, available skills and tools.
• Provide technical assistance to users when necessary, such as resolving system errors and fixing system bugs reported by users.

Requirements:

• Preferably a bachelor’s degree in business information technology or related professional qualifications from an established university.
• Preferably 3 years and above or equivalent of experience in performing full stack development, supporting the operations and administration of a Student Management System. Candidates without relevant working experience or possess a polytechnic diploma with at least 5 years of experience may apply and will be considered for the Executive position.
• Ability to plan, develop, test and deliver web applications.
• Familiar with the administration of Microsoft Windows server and Linux server.
• Proficient in web development technologies, including HTML5, JavaScript, Typescript, and various front-end frameworks like Angular and React, as well as server-side technologies such as NodeJS, NestJS, Python and DOTNET framework.
• Proficient in database management – Microsoft SQL, MySQL, Postgresql, Firebase.
• Knowledge in UI design - Bootstrap, CSS, SaSS, LESS.
• Knowledge in cybersecurity is needed.
• Experience in agile methodologies such as SCRUM, and continuous integration and delivery (CI/CD) practices will be an advantage.
• Resourceful with good problem-solving, presentation and data analytics skills.
• Strong written communication skills and interpersonal skills.
• Ability to work well independently and as a member of a team, collaborate with colleagues at all levels and provide good customer service.

Interested applicants are invited to apply directly at the LASALLE careers portal. Closing date is 31 July 2024 or until the position is filled. We regret that only shortlisted candidates will be notified.

My client is in the industrial sector, and they are currently seeking for HR Executive (Generalist) to be part of their team.

JOB DIMENSION (SCOPE)

• Assist in the recruitment and selection process, including conducting interviews, and coordinating onboarding/offboarding
• Maintain employee records and personnel files in compliance with relevant labour laws and regulations.
• Processing of monthly payroll
• Coordinate employee training and development programs to enhance the skills and knowledge of the workforce.
• Manage the performance management system, including goal setting, performance reviews, and feedback.
• Administer employee benefits, including insurance, leave, and other entitlements.
• Serve as the primary point of contact for employee inquiries and concerns, providing guidance and support.
• Investigate and resolve employee grievances and disciplinary issues fairly and promptly.
• Facilitate effective communication and engagement between the management and employees.
• Contribute to developing and implementing HR policies, procedures, and programs.
• Assist in the planning and execution of HR-related activities.

JOB REQUIREMENTS

• Diploma in Human Resources Management or its equivalent.
• Strong knowledge of Employment Act, WICA, HR practices and policies.
• Ability to handle sensitive and confidential information with discretion and maintain a high level of confidentiality.
• Excellent communication and interpersonal skills, with the ability to build relationships and interact effectively with employees at all levels.
• Excellent problem-solving and analytical skills with a proactive and solution-oriented approach.
• Attention to detail and meticulous in managing employee records and HR documentation.
• Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
• Ability to work independently as well as collaboratively in a team environment.

As a Media Executive specializing in Digital Media Operations at Zenith Singapore, you will play a pivotal role in driving the operational aspects of digital marketing campaigns for our clients. Collaborating closely with senior team members, you will execute digital campaigns with precision, manage campaign logistics, and contribute to strategic digital media plans. This role offers an exciting opportunity to immerse yourself in the dynamic realm of digital and integrated media operations, working across diverse clients and utilizing cutting-edge technologies.

Expectations of a Media Executive:

1. Campaign Execution and Management:
   • Execute digital marketing campaigns across various platforms, focusing on meticulous implementation and adherence to established operational workflows.
   • Coordinate with relevant stakeholders to ensure seamless delivery of campaign assets and materials.
   • Monitor campaign execution to ensure flawless implementation and troubleshoot any operational issues that arise.
   • Have clear understanding of basic cost structure, campaign set-up process & way of buying ad space for different channels - digital (social, programmatic, search, mobile, etc.), print, TV, OOH, radio
2. Logistics and Coordination:
   • Oversee the logistical aspects of campaigns, including scheduling, budget tracking, and resource allocation.
   • Collaborate with internal teams and external partners to ensure all operational elements are aligned for campaign success.
   • Maintain clear documentation of campaign processes and workflows.
3. Data Insights and Reporting:
   • Develop expertise in media, technology & research tools & platforms
   • Analyze and monitor operational data to ensure campaign timeliness, optimized pacing, and to derive insights into campaign efficiency and effectiveness.
   • Prepare regular reports that outline operational performance, identify trends, and propose optimization strategies.
   • Utilize data-driven insights to improve operational processes and enhance campaign outcomes.
4. Strategic Support:
   • Assist in the development of operational strategies that align with overarching media plans.
   • Contribute innovative ideas for enhancing operational efficiency and streamlining processes.
   • Collaborate with senior members of the team to implement operational aspects of comprehensive digital media strategies.
5. Client Collaboration:
   • Engage with clients to understand their operational requirements and align campaign execution accordingly.
   • Collaborate with clients to address any operational concerns and provide status updates as needed.
   • Maintain clear and professional communication to ensure client satisfaction.
6. Digital Trends and Tools:
   • Stay informed about the latest digital media trends, operational tools, and technologies.
   • Identify emerging operational platforms and tools that can elevate campaign execution and efficiency.

The position is responsible for ensuring high level of guest satisfaction and ensuring good customer feedback and response to customers’ queries in a timely manner.  Reaching out and liaison with tour agencies and the increase the sales tickets and meeting the monthly sales target.

Primary Responsibilities

Providing A Great Shopping Experience

• Handling customer complaints and concerns.
• Answer to customers questions through in-person, phone, email, chat and may also providing timely, empathetic help that keeps customers’ needs at the forefront of every interaction.
• Be personalized, competent, convenient and proactive.
• Detailed guest product knowledge and assist guest with selection of gifts and souvenir based on details product knowledge.
• To ensure stocks are fully replenished on retail shelves at all times. Takes corrective action or communicates half empty shelves to Senior Operations Executive.
• Operate P.O.S machine and handle cash and other payment methods professionally, courteously. Understands how to handle local and foreign currency.

Provide Retail Experience That Meets Guest Expectations

• Manage and communicate merchandise opportunities to Boutique Manager.
• Participate on monthly inventory stock take.
• Proactively engages with all guests and upsells items.

Supervision/Training Of The Retail Team

• Inducts and trains Retail Associates in technical skills and product knowledge.
• Manages team within guidelines of the hotel.
• Coaches Retail Associates to constantly improve or maintain performance and provides guidance where performance is below expectation.
• Ensures execution and maintenance of all Visual Guideline as well as guaranteeing the visual presentation of retail store is meeting all set Raffles standards.
• Ensures that safe working practices are followed including emergency procedures.
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Develops own knowledge and skills as a contributing member of the Retail team.

Online Orders And Store Orders

• Ensure that all web orders and enquiries are answered timely.
• Ensure all online products information, inventory and new products are  up to date
• Maintains levels of confidentiality and discretion for colleagues and guests.
• Continuously develop own knowledge and skills as a contributing member of the Retail team.

Other Responsibilities

• To oversee and ensure smooth processing of mail orders request.
• Timely providing feedback from guests to enhance guest’s experience.
• To observe professional and customer focused telephone etiquette at all times.
• To be familiar with any and all promotional events for the Retail store or hotel.
• Corporate purchase/festive hampers.
• To record and handle any defective and damaged goods and highlight to Manager in timely manner
• Performs any other duties and responsibilities that may be assigned.

Tour Guide

• Manage and communicate with tour guide at the boutique.
• Participate in relationship building with the tour guide.

Responsibilities:

• Manage and take in accident reporting and explain claims process to customers
• Liaised with insurance company pertaining motor claims / accident reporting reporting matters
• Study vehicle damaged area and able to put up proper repair estimation to surveyor/insurance company
• Conduct vehicle checks for body and paintwork repairs
• Administration duties such as check costing, claims and purchase of spare parts
• Take in servicing/accident vehicle and provide quotation

Job Details:

• At least 1 - 2 years of relevant experience in the Automotive industry.
• No experiences, but willing to learn will be good. Training will be provided.
• Possess good customer oriented and comunication skills
• Experience in doing motor claims in authorised workshop / service centres will have an added advantage
• Candidates with no experiences but willing to learn are welcome

Interested applicants, click APPLY NOW or text +65 8157 0929 for fast response. only shortlisted applicants will be notified

Benny Teo Jie Yi

Reg No. R1876853

EA License No: 23C2072

Our client is in the industrial sector, and they are currently seeking for Senior HR Executive/ HR Manager to be part of their team.

JOB DIMENSION (SCOPE)

• Assist in the recruitment and selection process, including conducting interviews, and coordinating onboarding/offboarding
• Maintain employee records and personnel files in compliance with relevant labour laws and regulations.
• Processing of monthly payroll
• Coordinate employee training and development programs to enhance the skills and knowledge of the workforce.
• Manage the performance management system, including goal setting, performance reviews, and feedback.
• Administer employee benefits, including insurance, leave, and other entitlements.
• Serve as the primary point of contact for employee inquiries and concerns, providing guidance and support.
• Investigate and resolve employee grievances and disciplinary issues fairly and promptly.
• Facilitate effective communication and engagement between the management and employees.
• Contribute to developing and implementing HR policies, procedures, and programs.
• Assist in the planning and execution of HR-related activities.

JOB REQUIREMENTS

• Diploma in Human Resources Management or its equivalent.
• Strong knowledge of Employment Act, WICA, HR practices and policies.
• Ability to handle sensitive and confidential information with discretion and maintain a high level of confidentiality.
• Excellent communication and interpersonal skills, with the ability to build relationships and interact effectively with employees at all levels.
• Excellent problem-solving and analytical skills with a proactive and solution-oriented approach.
• Attention to detail and meticulous in managing employee records and HR documentation.
• Strong organizational and time management skills, with the ability to multitask and prioritize tasks effectively.
• Ability to work independently as well as collaboratively in a team environment.

Lighthouse Logistics Pte Ltd is a local Logistics Solutions Provider, encompassing Project Logistics & Contract Logistics (including Freight Forwarding).

We are looking for a passionate and results-oriented General Sales Manager to drive revenue. This pure Commercial role is responsible for generating leads, making sales calls, developing and meeting sales targets, including developing a Sales team.

To be successful as a General Sales Manager, you should be an inspired self-starter and able to develop and drive sales growth. Ultimately, a top-notch General Sales Manager should be able to formulate and execute go-to-market strategies, build rapport with customers, close sales and also build & drive the Sales team.

The successful candidate is likely to be able to stand on his/her own feet to develop business around our partners’ capabilities. Whilst we are asset light, the successful candidate is likely to work closely with our partners to develop win-win strategies.

Project Logistics

General Sales Manager (Project Logistics)

Roles & Responsibilities

• Ensure the overall P&L of the division.
• Develop / implement a Project Logistics Strategy to support the overall Sales and marketing strategy.
• Provide monthly report to the Management highlighting business performance, competitive landscape and recommendations for increasing revenue.
• Lead the procurement efforts of new businesses to boost sales.
• Seek new business opportunities and establish contacts within the agreed and defined target customer in the O&G Industry.
• Develop / Assist the sales team to grow and manage existing Project Logistics customers trading today.
• Assist procurement and operational team members in project moves & and building RFP tender responses.
• Liaise with sub-contractors and 3rd party service providers on the strict guidelines given to them in order to meet customer expectations.
• Develop full-scale project execution plans and related communication documents.
• Manage the sales cycle for all Project Logistics accounts from the contact stage to the post-closing stage for all sales personnel to ensure all customer requirements are well understood and responded to taking into consideration the capabilities offered by the company.
• Deliver agreed revenue and shared objectives on a monthly, quarterly and annual basis; achieve the monthly KPI’s.
• Review and track progress against revenue and targets; analyze sales/revenue reports; recommend and propose changes to existing plans and operating budgets; implementing approved changes.
• Work closely with other internal departments and stakeholders through regular meetings to ensure client/ contractual needs and expectations are communicated to achieve positive results.
• Proactively work with the Finance Department to ensure all payments are collected within the agreed timelines as per the credit terms the customer has with the company.
• Ensure all customer visits, opportunities and any other customer information are updated into CRM in line with the requirements and expectations.
• Determine and assess need for additional staff and/or consultants and make the appropriate recruitments if necessary during each project cycle.
• Set and continuously manage project expectations with team members and sub-contractors.
• Manage tasks and responsibilities which may include delegation to appropriate personnel.
• Identify and resolve issues and conflicts within the project team and among the sub-contractors
• Plan and schedule project timelines and milestones and track it.
• Develop and deliver progress reports, proposals, requirements documentation and presentations.
• Proactively manage changes in project scope, identify potential crisis and design contingency plans.
• Train, motivate and supervise project team members and sub-contractors and influence them to take positive action and accountability for their assigned tasks.
• Make sure of billing of each job on a timely manner and as per the agreed contract terms and make sure that AR targets are met.
• Other ad hoc duties as assigned by management.

Requirements

Key Competencies

1. Behavioural

• Result Oriented and Bottom-line, with no Excuses Execution
• Coachable
• Excellent planning, time management, collaboration, decision making, organization, presentation and negotiating skills
• Strong background in client relationship management and a proven track record in business procurement, development and growth
• Demonstrated success in managing (KPI’s) Key Performance Indicators
• Manage customer situations promptly and professionally meeting commitments for service and assistance
• Ability to prepare and present company materials suited to the client
• Able to lead, manage and inspire a team of sales persons

2. Communication

• Ability to communicate and interact effectively with people from multi-functional and diverse backgrounds
• Ability to write reports, business correspondence, and procedure manuals
• Ability to effectively present information and respond to questions from management, employees, clients and vendors

3. Technical

• In-depth knowledge of all products and services