The Digital Marketing Executive is to be responsible for maintaining content across all hotel websites, including but not limited to restaurants and spa microsites as well as support Digital Marketing Manager for online reputation management.

Observes and adheres to the Values of Accor, i.e. Guest Passion, Respect, Innovation, Trust, Sustainable Performance and Spirit of Conquest.

Primary Responsibilities

Supports Digital Marketing Plans For Hotel

• Supports Digital Marketing Manager in executing the hotel’s digital marketing communication plan, including SEO/SEM, email, social media, and display advertising.
• Ensures efficient execution of assigned digital marketing campaigns and projects in a timely manner.

Maintenance Of Websites And Microsites

• Creates and maintains content for hotel main website and standalone websites for selected Food and Beverage outlets, Arcade and Spa.

Supports Social Media Awareness

• Supports content creation of social media pages for Hotel, Food and Beverage, Arcade and Spa for use in digital channels, including Facebook, Instagram, YouTube, WeChat and Twitter. 
• Supports Digital Marketing Manager in executing an effective social media influencer programme in a timely manner.

Manages Hotel’s Online Reputation

•  Supports Digital Marketing Manager on online reputation management through coordinating responses for hotel across multiple platforms in a timely manner.

Other Responsibilities

• To co-ordinate reporting for digital reporting for hotel in a timely manner.
• To process quotations and invoices for the department in a timely manner.
• To provide general administrative support for the team.  
• Performs any other duties and responsibilities that may be assigned.
• Creates and maintains content for hotel main website, corporate website, e-commerce websites and selected Food & Beverage microsites. Preferably with experience in AEM platform.

• Lead projects on audiovisual and work closely with Project Manager and Project Director.
• Support PAVA design for acoustics projects in Singapore, Southeast Asia and Asia.
• Be responsible for writing/ mentoring and reviewing reports and associated technical output with multinational clients and government agencies;
• Participate in key activities associated with the development of the audiovisual design disciplines with the respective leads in each major country/region; attend weekly team meetings and participate in technical knowledge transfer sessions and technical conferences.
• Perform site visit/inspection and supervise subcontractors as required for the projects handled.
• Support other projects in Singapore and other regions as and when required.
• Support team manager in project and proposal management as well as administrative duties
• Shall carry out duties in accordance with quality and environmental management system, health and safety policies and procedures of the company.
• Shall report quality, environmental, health and safety problems or any suggestions to his/her immediate superior.
• Shall perform other duties that his/her immediate superior may assign from time to time.

Job responsibilities:

• Responsible for daily accounts related matter (include cheque/cash payment, bank receipt, AR/AP transactions)
• Preparation of full set of accounts including tax provisions
• Manage cash flows
• Preparation and submission of GST/income tax returns
• Preparation of staff claims/reimbursements
• Preparation of financial budgets and forecasts
• Preparation of statutory financial statements
• Liaise with bankers, auditors and government authorities as required to ensure compliance with all statutory and regulatory requirements
• Preparation and administration of government grants
• Maintain good filing system
• Any other ad-hoc related duties and assignments assigned from time to time

Job Requirements

• Min Degree/Diploma or Professional Qualification in Accountancy.
• At least 3 to 5 years relevant work experience in handling full set of accounts.
• Computer literate (ERP, MS Office, MS Outlook)

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Job Description

About Kuoni Tumlare

At Kuoni Tumlare, we deliver truly inspiring and innovative solutions and experiences that create value both for our Partners and Society at large. Our wide portfolio of products and solutions is built on 100+ years of destination management experience.

Our solutions include series tours, technical visits, educational tours, Japanspecialist travel consulting, as well as meetings, incentives, conferences, and exhibitions. Our product portfolio includes MyBus excursions at destinations as well as guaranteed departure tours devised and delivered by our Seat-in-Coach specialists, Europamundo (EMV) and MyBus Landcruise.

We cater to a wide range of customer needs in close collaboration with our trusted suppliers and powered by our team of destinations experts - enabling us to make a real difference to the world.

About the Business

Our Sales Office services take care of all kinds of tour solutions, includes series, mice, event, MyBus excursions,

virtual tour and virtual/hybrid events across our destinations.

About the Role

This role is in charge of making quotations, following up offers, daily operation works and completing assignment and reports to supervisor/operation manager.

• Quotations – Work with sales team closely to make sure quotations to be done correctly and properly
• Follow-up of offers – Work with sales team closely to get feedback of offers and push for real bookings in return
• Daily operation works – Ensure all daily operations to be done properly
• Complete assignment and reports to supervisor/operation manager

Job Requirements

Key Responsibilities

• Quotations
  a. Gather as much group information as possible (including flight details, group purpose and possible competitions)
  b. Review itinerary as well as requested services
  c. Make proper quotation from system by following all the information and requests.
  d. Prepare quote sheets as well as sales sheet
  e. Get selling prices from sales team and then send offer letter to agent
• Follow up offers with calls
  a. Make sure agents get our offers properly
  b. Get feedback of offers and pass related information to sales team for further action
• Daily operation works
  a. New group bookings, including series and ad hoc
  b. Push confirmation of services, including hotels and ground services
  c. Deadline control
  d. Revenue/budget control
  e. Regular update of sign up pax
  d. Communicate with agents, LPICs and HRD people whenever it needs
  f. Cancel groups when required and follow up cancellation fee if any
  g. Materialize groups when approved by agents and make sure all services to be confirmed properly by due time
  h. Change services and follow up confirmation by due time
  i. Finalize groups and send out final document to agents
  j. Check BIS reports and create invoices
  k. Trouble shooting while groups are in the trip
  l. Join weekly operation team meeting for information sharing and case study
• Complete assignment and reports to supervisor/operation manager
• Internal Communication
  a. Clear, open and effective communication with Destination Management Office Operations
  b. Collaboration with Sales teams
  c. Price and condition negotiations with clients and Destination Management Office

To Succeed in the Role, You Should:

• Be a fast learner, self-motivated and passionate about delivering quality customer service to our clients.
• Take ownership of own area of responsibility.
• Be Highly detail orientated, able to keep deadlines and work under pressure.
• Be a Team-player, must have good interpersonal and communication skills.
• Be Flexible and Solution driven, adaptable in uncertain conditions.
• Be Data-driven.
• Be Revenue focused and driven to achieve targets.

We Are Looking for a Person With:

• Working Experience
  1~3 years working experience, experience of operating group tours for Europe destinations is a plus
• Language skills
  English: good for both in writing and speaking
  Mandarin: good for both in speaking and reading

What We Offer:

• Interesting and variable full time office job .
• Fun and supportive international team across countries.
• Different training and self-development activities.
• Career development possibilities.

Job Scope and Responsibilities

• Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post sales support.
• Work with sales teams to interpret customer requirements, deliver solutions and manage customer expectations with the end-goal of sales in mind
• Work as a consultant to the sales teams and clients to problem-solve and make recommendations during the sales process.
• Offer workable solutions to help solve customers’ problems.
• Participate in technical discussions with the client’s engineering or maintenance teams and address any process or engineering concerns.
• Develop and deliver product demonstrations and sales presentations that explain key technical aspects of solutions that will benefit customers and prospects.
• Effectively tailor presentations for customers and special events.
• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Communicate and negotiate with Principals/suppliers to bring the most cost-effective benefits and solutions to customers.
• Act as an intermediary between customers and suppliers to address any technical requirements and clarifications.
• Develop technical solutions in engineering projects from inception to completion.
• Support the project teams by engaging in technical discussions with customers and suppliers to ensure that project is delivered on time and with budget.

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected]

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

Responsibilities:

· Close full set of accounts within deadline

· Prepare management report

· GST reporting

· Perform monthly stock reconciliation

· Handle inventory management and control

· Assist in Account Payable (AP) and Account Receivable (AR) functions

· Updating of data in accounting system (SAP)

· Able to meet deadlines and work under minimal supervision

· Any other ad hoc duties as assigned by the supervisor

Requirements:

· Minimum Diploma in Accounting

· Good knowledge of SAP B1, especially in inventory module

· Minimum 3 years experience in handling full set of accounts

· Able to multi task in a fast pace environment

· Meticulous with an eye for detail

· Meet tight deadline

Responsibilities:

· Process company application

· Audit for disbursement

· Exception handling and refunds

· Attend to escalated enquiries on claims

· Collation of data / information / statistics for regular reporting

· Provide administrative support

· Undertake additional tasks as assigned

Requirement

· Diploma in any discipline

· Admin exp are welcome to apply

· Entry level with No Exp are welcome to apply

Interested candidates please send a copy of your resume to [email protected]

Consultant In-Charge: Daniel Lee / R1989151

As a head chef in a Japanese café, your roles and responsibilities would typically include:

1. Menu Development: Designing a menu that reflects Japanese cuisine while considering customer preferences, seasonal ingredients, and budget constraints.
2. Food Preparation and Cooking: Overseeing the preparation and cooking of Japanese dishes, ensuring consistency, quality, and adherence to traditional recipes or your own creative variations.
3. Kitchen Management: Managing the kitchen staff, including hiring, training, scheduling, and supervising cooks, kitchen assistants, and dishwashers.
4. Quality Control: Maintaining high standards of food quality, presentation, and taste, conducting regular inspections, and addressing any issues promptly.
5. Inventory Management: Monitoring inventory levels of food and supplies, ordering ingredients as needed, and minimizing waste to control costs.
6. Food Safety and Hygiene: Ensuring compliance with food safety regulations and maintaining a clean and organized kitchen environment to prevent contamination and ensure the safety of customers and staff.
7. Cost Control and Budgeting: Managing food and labor costs effectively, implementing cost-saving measures without compromising quality, and achieving profitability targets.
8. Collaboration with Management: Working closely with café management to develop strategies for business growth, marketing initiatives, and customer satisfaction.
9. Customer Service: Engaging with customers, addressing their inquiries and feedback, and ensuring a positive dining experience.
10. Continuous Improvement: Keeping up-to-date with trends in Japanese cuisine, experimenting with new recipes and techniques, and striving for continuous improvement in food quality and service.
11. Cultural Knowledge: Having a deep understanding of Japanese culinary traditions, including cooking techniques, ingredients, and cultural significance, to authentically represent Japanese cuisine.
12. Creativity and Innovation: Bringing creativity and innovation to menu development and cooking techniques while respecting the authenticity of Japanese cuisine.
13. Leadership: Providing leadership and motivation to kitchen staff, fostering a positive work environment, and encouraging teamwork and collaboration.
14. Adaptability: Being flexible and adaptable to changes in customer preferences, seasonal availability of ingredients, and operational requirements.
15. Problem-Solving: Effectively addressing any challenges or issues that arise in the kitchen, such as equipment malfunctions, staff shortages, or customer complaints.

JOB DESCRIPTION

Joining the company as a trainee, you will be assigned a mentor who will work closely with you in your first 6 month as you become familiar with the role and industry. During this time, you will see first-hand what goes into ensuring a private jet charter goes off with ease. You will learn everything from how to build a successful sales list, work with HNWI and of course, how to administer a charter flight all whilst delivering service beyond expectation.

Accounts Executive (AP/AR) - Hong Kong Conglomerate

6 months renewable contract

Salary: $4200 max

5 days work week

8.30am - 5.30pm

Location: Anson Road

Job Scope:

Accounts Receivable (AR)

Generate invoices and account statements including monthly aging reports

Process monthly AR intercompany invoices transferred from GL intercompany billing module

System entry into AR Module and maintain proper records and filing

Produce monthly financial and management reports

Investigate and resolve any enquiries relating to AR

Assist in general financial management and analysis

Provide support and implement improvements in system, processes and controls

Backup team mates who are on leave, for urgent transactions.

Any other tasks assigned by superior

Accounts Payable (AP)

Process monthly AP intercompany invoices transferred from GL intercompany billing module

Check vendor's invoices including liaison with respective parties on issues encountered and resolved it amicably.

Execute payment promptly upon instructions received from internal stakeholders. Follow up closely to ensure payments are duly approved by bank authorisers and processed by bank.

Check bank balances to ensure funds are sufficient before process payments. Alert the relevant parties concerned to top up funds when needed.

Provide bank advice and supporting documents to internal stakeholders upon request including attending to queries from banks.

Perform accounting reconciliations including monitoring of monthly Accounts Payable (AP) aging

System entry into AP Module on timely manner including posting of AP transactions from IMOS system to Oracle and maintain proper records and filing

Investigate and resolve any enquiries relating to AP

Provide support and implement improvements in system, processes and controls

Backup team mates who are on leave, for urgent payments & transactions posting.

Any other tasks assigned by superior

• Compilation of monthly closing journal entries.
• Preparation and review of monthly accounts reconciliations and schedules.
• Assessment of the monthly inventories aging report to ensure the adequacy of Net Realizable Value (NRV).
• Oversight of the chart of accounts, including consistency checks, control account creation, and archiving.
• Assisting in the annual policy renewal review.
• Providing support during audit reviews.
• Ensuring compliance with accounting standards.
• Handling the Annual Statutory Accounts and XBRL filings.
• Reviewing GST submission workings and conducting GST reconciliation tests.
• Reviewing and maintaining records for capex related to new or replacement fixed asset requisitions.
• Managing the asset register.
• Assisting the reporting team in formulating budgets and forecasts.
• Preparing and finalizing budget and forecast documents.

• Possess a diploma in Accounting & Finance along with 5-6 years of work experience, or hold a degree in Accounting & Finance with 3-4 years of work experience.
• Demonstrate a robust understanding of General Ledger (GL) processes.
• Exhibit proficient Excel skills.
• Capable of thriving in a dynamic, fast-paced work environment.

Interested candidates can forward their CVs in MS Word format to [email protected]

• Reg No. R1875181
• Triton AI Pte Ltd
• License no. 21C0661

• Salary up to $5,500 with variable bonus
• Experience in Budgeting forecasting or fullset accounts

Part-time sales advisor

A Sales Advisor is responsible for delivering the best customer experience that contributes to the store’s sales and profit. As a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build a positive working environment.
Key Responsibilities
Provide great customer experience.
Fold, hang, display, and merchandise garments to maximize selling opportunities.
Actively process, stock and replenish garments on the sales floor and in the stock room.
Open, unpack, and label merchandise with security tags.
Support customer purchases and returns in the register.
 

• Perm with AWS, Bonus and Flexi Benefits
• Comfortable to travel and work at Jurong Island (Work Hours: 8.30am - 4.45pm)
• Must have knowledge in ISO or ExCiPAT to be able to understand and manage questions/complaints

The incumbent will look to manage customer complaint and returns for customers in the Europe and/or Asia region. You will work closely with other regional coordinators for smooth operation.

Job Description

• Ensure accurate logging of daily customer complaints onto SAP, adhering to defined standards and coordinating with geographical coordinators.
• Analyze complaint information for concise event descriptions and product details, leading investigations and documentation.
• Maintain effective communication with internal personnel and global complaints coordinators.
• Follow up on complaints, communicate corrective actions to customers, and manage aged stock/lost business/product recall returns.
• Perform statistical trending of complaints, ensure data accuracy on complaint dashboards, and initiate improvement actions.
• Proactively identify areas for process improvement, engage stakeholders, and participate in audits and training.
• Contribute to business improvement initiatives and attend global meetings as required.
• Undertake additional tasks assigned by the Quality Manager.

• Degree in engineering or chemistry (BS Chemical Engineering / Chemistry) or equivalent

• 5 years plus working experience in quality such as handling customer complaint and Quality Assurance.
• Knowledge and understanding of ISO 9001, ISO2000, ExCiPAT or similar quality systems and experience in facing quality audits.
• Good understanding of the principles of customer complaint management practices, and corrective action /
• preventive action outcomes
• Be able to prioritise work load.
• Strong attention to details, judgement, planning and operations and problem analysis.

Triton AI Pte Ltd

Registration Number: R1980724

EA: 21C0661

• Perm
• AWS
• Bonus
• Flexi Benefits
• Medical & Insurance Coverage

CRM

• Be the main contact with HQ CRM team and markets’ CRM teams to ensure the smooth organization of the CRM events, Masterclasses, CRM topics (campaigns, loyalty programmes, data collection, lead generation intiatives).
• Lead the markets in defining their annual CRM strategies and action plans and provide timely reviews to attain CRM goals.
• Collaborate with markets to ensure that all executions are in line with global guidelines, brand expectations and local marketing objectives
• Consolidate and analyze consumer data for key launch campaigns (both quantitative and qualitative) to derive business indication and provide related action plans for markets to deliver CRM objectives.
• Garner latest consumer trends & insights in APAC

DIGITAL MARKETING:

• Identify digital innovations within the industry, strategize future opportunities and pioneer new initiatives (eg. new apps and platforms)
• Be involved in the execution of digital projects, whenever the opportunities arise and ensure the follow-up of the implementation of digital initiatives

The candidate will be familiarised with the credit risk profile of the businesses within Asia.  Escalating significant credit risk issues, facilitating the execution and improvement of risk management processes and providing solutions to traders to achieve the business objectives.

Key Responsibilities:

• Support onboarding and assess the credit worthiness of trading counterparties
• Prepare and monitor credit exposures, limits and overdues of the Asian portfolio on a timely basis
• Prepare credit reviews and requests to Credit committee
• Provide inputs to improve credit risk frameworks, processes and methodologies for new products and markets
• Advise and work with various stakeholders to implement appropriate credit mitigation tools including insurance, trade finance, netting and guarantee agreements
• Keeping abreast of market news and developments impacting portfolio
• Participate in counterparty meetings with traders and marketers
•  

Job Responsibilities:

• Delivering company's brand promise at all times and offering high levels of consistent, quality service support to our customers.
• Ensuring the delivery of quality services provided to customers over various platforms, supporting the long-term achievement of business objectives.
• Meeting monthly sales targets and key performance indicators (KPIs) consistently.
• Performing sales calls and attending to customers’ requests in line with policies and procedures.
• Communicating effectively with customers using simple, clear, and concise methods.
• Actively listening and probing appropriate questions to accurately recommend products and solutions based on customers’ needs.
• Proactively engaging customers through the sales cycle and ensuring prompt follow-up on every lead to increase Contact Center Outbound sales conversion.
• Effectively handling complaints at the first point of contact, aiming to resolve situations to customers’ satisfaction.
• Being customer-centric by gathering customers’ feedback, ideas, and suggestions to bring the team/organization closer to our customers.
• Actively participating in process improvement sessions, providing constructive feedback and suggestions.
• Escalating all feedback relating to products and services to relevant parties and documenting within systems.
• Working towards the team’s objectives and demonstrating commitment to achieve business targets and personal goals.
• Participating in team meetings and ongoing specialized training to ensure the accuracy of information communicated to clients.
• Performing other duties as assigned by immediate supervisor.

Qualifications:

• O Level and above with Insurance Certificates (BCP & PGI)
• At least 3 years of relevant experience, preferably in a contact center environment.
• Excellent communication and interpersonal skills.
• Ability to meet sales targets and KPIs consistently.
• Proactive and results-driven approach.
• Ability to handle complaints and resolve issues effectively.
• Ability to work well in a team and collaborate effectively with colleagues.

Interested Applicants, please email your resume to [email protected] (R1441955), stating the position as the subject title in the email.

Responsibilities:

• Plan, coordinate the overall sales activities, and collect intelligence from the market and trade.
• Coordinate and communicate the company’s sales activities to the corporates, trade and general customers.
• Keep abreast of distribution strategy in order to best serve our customers on the most adequate channel;
• Portfolio management of the assigned accounts;
• Preparation of materials which should be communicated to the customers (eg: sales related figures etc) upon visits/calls;
• Promoting the company’s product related to passenger sales to　potential clients, companies and trade.
• Plan and execute the sales promotion activities to enhance sales;
• Any other duties as directed by management.

Requirements:

• Preferably with experience in the Travel or Airline industry but training will be provided
• Market, product and pricing knowhow
• Good command of English, both written and spoken
• High level of Japanese communication skills (JPLT N1 or equivalent) required to facilitate communication with the Japanese customers and Head office in Japan.
• Enthusiastic with a drive for excellence
• Participation in sales and trade events
• Understanding of company’s brand, service & philosophy
• Able to communicate positively not only with sales team but also with other section members

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or submit your CV to [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Scope:

• Assist and prepare partial accounts for monthly closing, journal entries, schedules, and bank reconciliation.
• Handle high volume of AP/AR transactions, payment, and receipt.
• Monthly settlement includes reconciliation work.
• Weekly billings to foreign customer.
• Monitor bank daily transactions and record the transactions into the system.
• Prepare monthly accounting schedules and sales reports.
• Prepare accounting schedules, confirmation for audit purpose.
• Other Accounting and Amin roles and ad-hoc duties as assigned by FM.

Skills and Experience

• Diploma in Accountancy
• At least 3 years' accounting experience.
• Able to work in a fast-paced environment and have good time management.
• Strong reconciliation and analysis skills.
• Mature, diligent, ability to work under pressure and multi-task, to prioritise workload in meeting deadlines.
• High level of integrity, initiative, drive, commitment, and a sense of urgency.
• Good communication and interpersonal skills, positive attitude and willing to learn.
• Proficient in Excel

HOW TO APPLY:

Interested applicants, please click on “Apply Now”or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

Job Scope and Responsibilities

• Develop strong relationships with customers as a trusted advisor to facilitate engineering solutions by visiting customers regularly, providing pre-sales and post sales support.
• Work with sales teams to interpret customer requirements, deliver solutions and manage customer expectations with the end-goal of sales in mind
• Work as a consultant to the sales teams and clients to problem-solve and make recommendations during the sales process.
• Offer workable solutions to help solve customers’ problems.
• Participate in technical discussions with the client’s engineering or maintenance teams and address any process or engineering concerns.
• Develop and deliver product demonstrations and sales presentations that explain key technical aspects of solutions that will benefit customers and prospects.
• Effectively tailor presentations for customers and special events.
• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors.
• Communicate and negotiate with Principals/suppliers to bring the most cost-effective benefits and solutions to customers.
• Act as an intermediary between customers and suppliers to address any technical requirements and clarifications.
• Develop technical solutions in engineering projects from inception to completion.
• Support the project teams by engaging in technical discussions with customers and suppliers to ensure that project is delivered on time and with budget.

Interested applicants, please click "Apply Now" or forward a detailed resume as MS Word format / PDF and email to [email protected]

Tempserv Pte Ltd

EA License No: 06C3745

Daniel Lee / EA Registration No: R1989151

Job responsibilities:

• Responsible for daily accounts related matter (include cheque/cash payment, bank receipt, AR/AP transactions)
• Preparation of full set of accounts including tax provisions
• Manage cash flows
• Preparation and submission of GST/income tax returns
• Preparation of staff claims/reimbursements
• Preparation of financial budgets and forecasts
• Preparation of statutory financial statements
• Liaise with bankers, auditors and government authorities as required to ensure compliance with all statutory and regulatory requirements
• Preparation and administration of government grants
• Maintain good filing system
• Any other ad-hoc related duties and assignments assigned from time to time

Job Requirements

• Min Degree/Diploma or Professional Qualification in Accountancy.
• At least 3 to 5 years relevant work experience in handling full set of accounts.
• Computer literate (ERP, MS Office, MS Outlook)

Interested candidates, please forward a detailed resume as MS Word format and email to [email protected]

Tempserv Pte Ltd

License No: 06C3745

Consultant: Daniel Lee / EA Personnel No: R1989151

Responsibility:

a) To achieve sales target set by company

b) To service and maintain good business relationship with existing account

c) To identify new business opportunity and develop new account.

d) To execute sales strategy and meet company’s objective

e) To liaise and coordinate with other divisions internally in regard to customer's request or new project implementation.

f) To provide quotation on customer's inquiry

g) To participate in contract negotiation

h) To review T&Cs between company and customer before implementation.

j) To provide problem reporting and resolution in regard to business issue

k) To report to Manager

Requirements:

a) Min qualification : Diploma

b) Good communication, Interpersonal skill & Negotiation skill

c) Min 2-4 years’ experience in related field

d) Self-motivated & independent

e) IT skill (Well versed in MS Office, Excel {knowledge of Pivot tables & other functions} and presentation skill

HOW TO APPLY:

Interested applicants, please click on “Apply Now” or email [email protected]

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Lim Wei Jye (Jaylyn)

EA Personnel Reg No: R24121213

A leading distributor specializing in high-quality products across various industries.
We offer an extensive range of solutions catering to different customer needs and preferences. With a commitment to excellence and a passion for delivering exceptional products, we are dedicated to providing top-tier solutions to our clients.

Position Overview:
We are seeking a dynamic and results-driven Sales and Marketing Specialist to join our team. The ideal candidate will be responsible for promoting our exclusive range of products, driving sales, and expanding our market presence.
This role requires a combination of strategic thinking, relationship-building skills, and a deep understanding of the market.

Key Responsibilities:

• Develop and implement sales and marketing strategies to promote our products and achieve revenue targets.
• Identify and target key market segments, including businesses, retailers, and distributors.
• Build and maintain strong relationships with existing and potential customers to drive sales growth and brand loyalty.
• Collaborate with the marketing team to create compelling promotional materials, including product brochures, advertisements, and online content.
• Conduct market research to stay informed about industry trends, competitor activities, and customer preferences.
• Attend industry events, trade shows, and conferences to showcase our products and network with potential clients.
• Provide product training and support to retailers, distributors, and sales representatives to ensure a thorough understanding of our product range.
• Monitor sales performance and analyze data to identify opportunities for improvement and optimization.
• Work closely with the operations team to ensure timely delivery of products and excellent customer service.

Qualifications:

• Proven experience in sales and marketing, preferably within a diverse product distribution environment or related field.
• Excellent communication skills, both written and verbal, with the ability to effectively present and promote products to diverse audiences.
• Strategic thinker with a proactive approach to problem-solving and decision-making.
• Ability to work independently and as part of a team in a fast-paced environment.
• Proficiency in Microsoft Office suite and CRM software.

Coordinating requests from clients and operations groups is a key part of customer service. This requires following appropriate standard operating procedures, regulatory guidelines, contracts, and customer requirements. Customer service representatives must effectively manage these requests, including resolving customer issues, providing information, and addressing concerns related to billing. The goal is to build strong relationships with clients and foster a positive reputation for the Business Unit and organization.

Duties and Responsibilities:

• Supports BUMA and serves as the primary contact for indoor sales for Eurofins Mechem SG clients.
• Promotes new offerings to clients and obtains feedback regarding these offerings.
• Defines and clarifies client requirements and communicates information to the operational groups.
• Maintains technical understanding of Eurofins Mechem SG testing capabilities.
• Identifies problems involving client requirements and works with appropriate staff to resolve them.
• Answers questions concerning pricing, capabilities, and sample status.
• Plans, prioritizes, and manages workload and multiple tasks and responsibilities.
• Trained on the functionalities of CRM and eLIMS platforms for maintaining and ensuring timely updates on project files, and ComLims for quote preparation.
• Performs review of assigned accounts, client procedures, and products as necessary.
• Ensures accuracy of COA (Certificate of Analysis) and reviews, trends, or tables results for key clients.
• Supports, suggests, leads, and assists process improvement initiatives.
• Participates in sales visits and cold calls to potential clients.

Role and Responsibilities

• Develop and execute marketing and sales strategies to drive business growth as hunter role.
• Maintain and update customer and prospect CRM database to stay organized and informed.
• Identify potential customers and opportunities for market share growth through market research and analysis.
• Collaborate with cross-functional teams to ensure alignment and successful execution of marketing and sales initiatives.
• Monitor and report on the performance of marketing and sales activities, making adjustments as needed to achieve goals.
• Stay up-to-date on industry trends, best practices, and emerging technologies to inform marketing and sales strategies.

Other Assignments:

• Plan, organize, and control department activities such as costing, quotation, and tender.
• Conduct resources and manpower planning to maximize utilization and meet sales targets.
• Analyze and review customer feedback on project works and laboratory services.
• Handle customer complaints and feedback to ensure proper resolution.
• Ensure customer satisfaction through close monitoring of project report delivery.
• Study and understand market competitors' activities and laboratory testing trends.
• Plan and implement effective marketing strategies to achieve measurable sales targets.
• Answer questions concerning pricing, capabilities, and the status of samples.
• Plan, prioritize, and manage own workload, multiple tasks, and responsibilities.
• Well trained in CRM for maintaining and ensuring timely updates on project files
• Perform eLIMS platforms in daily duties.
• Review assigned accounts, client procedures, and products as necessary.
• Using ComLims for preparation of quotations
• Ensure accuracy of COA (Certificate of Analysis) and review, trend, or table results for key clients
• Support, suggest, lead, and assist process improvement initiatives.
• Participate in sales visits and cold calls to potential clients.
• Supervise and monitor samples (petroleum, water, etc.) collection and reports/certificates delivery activities.
• Perform other job-related duties as assigned by the management.

YOUR MISSION _________

Administrative Specific Responsibilities:

• Travel arrangement & T&E claims
• Maintain key contact lists & maintain useful databases
• Organize & schedule meetings and appointments
• To provide administrative support to the office team such as pantry and stationery order, name card printing, leave management, central filing staff benefit, etc.
• To maintain and update standard operation procedures in the office to ensure smooth office management
• To work with the BPC / HQ team on all finance operations work related to all account set-up, PO creation, and information update.
• Put up purchase requests for all approved purchases for the necessary approvals and verify invoices for the raised purchases upon delivery of goods and services.
• To assist & support the Brand General Manager in ad-hoc tasks or special projects if required  
• To optimize the retail performance of the points of sale to achieve the strategic and financial goals of the business unit in the dedicated markets for both Local Market and Travel Retail APAC.
• To support the Regional GM to lead the consolidation of APAC key commercial, operational tasks / topics & dissemination to relevant internal / HQ stakeholders

Commercial Administrative Support

• Support Commercial lead in accelerating brand visibility and sales development in line with brand objectives and strategy
• Support commercial leads to ensure a strong field presence and assess brand performance by points of sale and product category.
• To work cross-functionally by coordinating feedback and requests between markets, teams, and AdP HQ.
• Support commercial leads to ensure that the markets' Outlook is constantly updated and respected.
• Review and follow up on monthly orders from markets with precision, completeness, and promptness, and submit them in a timely manner to Customer Service to capture the month's turnover.
• Communicate updates to retailers on logistic issues/novelty to order monthly & ensure full quantities are being ordered.
• Support in yearly pricing adjustments/increase, novelty reference creation / monthly forecast and analysis, and consolidate monthly sell-out reports / ad-hoc requests subject to the region
• Monitor Retailer’s Stock by ensuring regular follow-up on the coverage and identifying the level of risky stock to anticipate overstock situation and reduce P&L impact.
• Consolidate and update assortments/price lists per region and share them with retailers.
• Consolidate and build reports on sell-in/sell-out/market performance to feedback Area Retail Manager, NEA and Regional General Manager, APAC.

Merchandising & Marketing

• Ensure that markets order the necessary VM tools and POSM items for each POS, counter openings, and animations.
• Optimize stock levels and assortments and ensuring no OOS.
• Propose product assortment for new POS opening and streamlining of current assortment to enhance POS productivity.
• Support in marketing operations for Travel Retail such as visual updates and planogram proposals.
• Support in projects such as new POS Opening and mega events by liaising with distributors and HQ with strong coordination and support.