**Job Description:**
We are seeking a dedicated and proactive After-Sales Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support for our smart lock products, ensuring customer satisfaction, and addressing any technical issues that arise.

**Key Responsibilities:**
- Provide timely and effective support to customers via phone, email, and live chat.
- Troubleshoot and resolve technical issues related to smart locks.
- Educate customers about product features and usage.
- Collaborate with the technical team to address complex issues.
- Maintain accurate records of customer interactions and issues.

**Qualifications:**
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Previous experience in customer service or technical support is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Passion for technology and smart home solutions.

**Benefits:**
- Competitive salary
- Opportunities for professional development
- A friendly and supportive work environment

If you are enthusiastic about technology and customer service, we would love to hear from you!

**Job Description:**
We are seeking a dedicated and proactive After-Sales Service Specialist to join our team. The successful candidate will be responsible for providing exceptional customer support for our smart lock products, ensuring customer satisfaction, and addressing any technical issues that arise.

**Key Responsibilities:**
- Provide timely and effective support to customers via phone, email, and live chat.
- Troubleshoot and resolve technical issues related to smart locks.
- Educate customers about product features and usage.
- Collaborate with the technical team to address complex issues.
- Maintain accurate records of customer interactions and issues.

**Qualifications:**
- High school diploma or equivalent; a degree in a relevant field is a plus.
- Previous experience in customer service or technical support is preferred.
- Strong problem-solving skills and attention to detail.
- Excellent communication and interpersonal skills.
- Passion for technology and smart home solutions.

**Benefits:**
- Competitive salary
- Opportunities for professional development
- A friendly and supportive work environment

If you are enthusiastic about technology and customer service, we would love to hear from you!

MANAGER IN CHARGE OF STAFF MANAGEMENT. MENU DEVELOPMENT.

INVENTORY MANAGEMENT. BUDGETING AND FINANCIAL MANAGEMENT. QUALITY CONTROL.CUSTOMER RELATION. MARKETING AND PROMOTION. COMPLIANCE. EDUCATION. DEGREE IN HOSPITALITY MANAGEMENT. EXPERIENCE SKILLS . KNOWLEDGE. UNDERSTANDING OF FOOD AND BEVERAGE MANAGEMENT SKILLS.

Responsibilities：

• Prepare sales quotations and receive sales orders.
• Prepare delivery order, invoice and other relevant documents.
• Liaise with suppliers/customers on delivery and stocks inventory / entries.
• Provide support, including procedural documentation and relevant report.
• Install and configure computer hardware, software, systems, networks, printers and scanners.
• Assist and/ or guide client through a series of actions, to help setup systems or resolve issues.
• Establish good working relationships with customers and other professionals.
• Any ad-hoc assigned as instructed by manager.

Requirements:

• Positive attitude & independent.
• Experience and knowledge in office system furniture or commercial carpet or interior design.
• Good contacts with interior Designer & Architect.
• Possess good interpersonal skills.
• At least 1 year of working experience in the related field is required.
• Preferably Entry Level specialized in Sales – Corporate or equivalent.

Responsibilities:

• Develop the project business locally and identify and directly target architects and developers for projects.
• Support local distributors with pricing, catalogues and project specification support
• Achieve annual sales targets and assist in tender for projects
• Assist with market research or other local activities related to market and business development and sales growth
• Promote brand awareness, identify prospective clients, and expand the clientele base for the company with focus on the construction sector
• Take ownership and lead business development efforts in selected market segments
• To execute plans and strategies set by General Manager and the company
• Attend to sales enquiries and prepare quotation.

Requirements:

• Diploma, Degree in Marketing / Business or any relevant discipline
• Possess min 3 to 5 years experience in sales or marketing with good track records in working with developers, architectural and designer firms.
• Goals driven and hands-on in executing key measures
• High level of reliability and personal integrity
• Experience in the sanitary fittings industry will be an added advantage

The Key Account Executive, Retail – FMCG, is part of our Sales team. He/she is expected to work closely with the other KA Executives and Managers, as well as with Marketing, Sales Operations, Import & Export, and Finance & Accounts departments. We also expect to have strong Sales or Business Development experience in the Grocery segment with the major retail chains in Singapore that are not limited to NTUC, and Sheng Siong.

Office: 10 Genting Lane, Singapore 349583 (Nearest MRT: Potong Pasir, Boon Keng, Mattar)

Qualifications & experience

• Min 1 year in Management Field (e.g. CMM, FP NTUC & DFI)
• Experience in Modern Trade is a MUST
• Experience in Key Accounts is an advantage
• Work in an FMCG environment (i.e. Supermarket industry)
• Great communication skills (for external customer facing & internal sales rep/merchandisers facing)
• Good Excel & PowerPoint skills (for internal reporting, and external document filling)
• Able to handle pressure on deadlines & attention to details

Tasks & responsibilities

Key Account Responsibilities:

• Meet monthly sales targets for designated accounts. Collaborate with Operations to optimize sales, distribution, and merchandising.
• Monitor the service level of assigned accounts and minimize loss of sales opportunities.

Promotion Strategy and Product Launch:

• Enhance promotion strategies for increased sales
• Establish objectives and marketing plans with retailers.
• Conduct market research on industry trends and intelligence for business expansion

Product Launch:

• To do new product listing with each supermarket chain and responsible for the planning and implementing new product launch activities.
• Responsible for product promotion proposal submission, negotiation, and execution.
• To liaise and negotiate with supermarket personnel for product display space and rental during promotion periods, and to improve visual merchandising of our products.
• Propose and execute ways to expand product display for brand awareness in outlets.

Relationship Building:

• Build and strengthen relationships with buyers, outlet personnel, and relevant parties to ensure smooth operations e.g. stock ordering, replenishment
• Understand the customer’s business universe, identify and capture opportunities to increase market share in the outlet, and identify the opportunities/threats in the market to increase the outlet’s potential for maximizing profits to the company.
• Provide excellent customer service and enhance customer relationships. Build effective business relationships with customers to meet their needs while protecting the company’s interests.

Sales Development:

• Assist in developing and implementing sales activities (NCP, promotion, thematic campaign).
• Monitor and track marketing expenses to ensure that trade spend is within budget
• Analyze category, brand sales, and promotions of assigned accounts for business opportunities to grow sales, volume, and distribution Provide feedback on the trade and competitors’ market developments to maintain relevance and competitiveness
• Conduct quarterly and/or bi-yearly business reviews with assigned accounts to improve sales performance and to develop the business further.

Benefits

• Annual Wage Supplement (13th month bonus)
• Exclusive Attractive Annual Leave Package
• Medical Outpatient insurance coverage
• Group Hospitalization and Surgery insurance coverage
• Medical Tele-Consultation Service included
• Mobile and Transportation Reimbursement
• Other benefits for Staff Appreciation

☑ Well established Construction company
☑ Salary: $5000 - $5500
☑ Working Location: East region, near MRT
☑ Working Hours: Mon - Fri, 9am – 6pm

Responsibilities:

• Manages all aspects of HR operations, including strategy, recruitment, employee relations, and performance management.
• Oversees payroll, benefits, and work pass administration.
• Develops training programs and manages career development initiatives.
• Leads office management functions, ensuring workplace safety and compliance.
• Ensures adherence to all labor and company policies.
• Provides HR reports and insights to senior management.
• Handles additional duties as assigned.

Requirements:

• Bachelor’s degree in Human Resources, Business Administration, or a related field.
• At least 2-3 years of relevant experience in Human Resource.
• Professional HR certification (e.g., SHRM, CIPD) is an advantage.
• Minimum of 5-7 years of HR experience, with at least 2 years in a managerial or leadership role.
• Experience in managing work pass applications, foreign worker regulations, and office administration is
  preferred.
• Strong knowledge of labor laws, employment regulations, and HR best practices.
• Preferred to have working experience in Construction Industry.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Responsibilities:

• Assist in the Outlet Manager in the operations of outlet
• Drive revenue, maximize profits and minimize costs of the outlet
• Establish good relations with guests, handle all guest requests or enquiries in a prompt, professional and sincere manner
• Ability in handling customers’ feedback and maintaining high service standards
• Responsible in maintaining overall cleanliness of outlet area
• Form robust relations with team members and assist in their development
• Manage staff discipline, appearance and work performance
• Co-lead the team to achieve high quality services delivered to guests at all times
• Responsible for recruitment, orientation and training of staffs
• Responsible for monthly staff’s schedule planning
• Any other ad hoc duties assigned by the company

Requirements:

• Candidate must possess min. Diploma in Food & Beverage or equivalent
• Candidate must possess at least 3 years relevant experience of KTV/Restaurant Service/Retail or equivalent
• Acute financial management skills, strong business acumen and excellent knowledge of latest sales and marketing trends
• Strong customer service and problem solving skills
• Strong planning and people management skills to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so the ability to multi-task, work under pressure with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays
• Proficient in MS Office applications for administrative work

☑ Well established Construction company / Main Con / LTA Projects
☑ Salary: $6500 - $9000
☑ Office location: East / island-wide jobsite travel
☑ Working Hours: Mon - Fri, 9am – 6pm

Responsibilities:

• Lead and manage diaphragm wall construction projects.
• Oversee design, development, and approval of construction plans.
• Coordinate with consultants, subcontractors, and suppliers.
• Ensure compliance with safety, health, environmental, and legal regulations.
• Monitor progress, manage risks, and adjust plans as needed.

Requirements:

• Bachelor’s degree in Civil Engineering, Construction Management, or related field.
• Min 5 years’ experience in project management, specifically in diaphragm wall construction.
• Strong knowledge of local building regulations, safety standards, and diaphragm wall construction techniques.

Only shortlisted candidate will be notified.

Yang Hui Shan (Sherri)

EA Reg No.: R22106683

Responsbilities:

• To be responsible for managing the seafarer’s payroll for all assigned vessels.
• To respond promptly to inquiries from seafarers and/or their families regarding salary information and social needs.
• To ensure accuracy of the bank details entered in the crew payroll system.
• To ensure seafarers are paid according to their contracts.
• To ensure timely payment of all balances due to seafarers, such as leave pay, medical leave pay, medical disbursement, and other allowances and overtime payments.
• To ensure cash advances and other outstanding balances of seafarers are deducted from monthly wages and/or their allotment.
• To be responsible for entering reimbursements, allowances, and deductions in the system.
• Check the correctness of the allotment list and process payroll accordingly to ensure timely transfer of allotments to seafarer-designated beneficiaries.
• Responsible for the timely payment of wages on the approved payroll cycle.
• Prepare all correspondence to the Account Department, Master, and other relevant parties as deemed necessary.
• To submit CPF contributions (for Singaporean seamen) promptly.
• Conduct month-end closing of ship accounts and monitor the balance of float.
• Perform month-end closing of vessel victualing accounts.
• Prepare and present monthly payroll analysis reports, highlighting key trends, discrepancies, and recommendations.
• Maintain strict confidentiality of payroll data and seafarer personal information.
• Coordinate with internal departments (e.g., Accounting, Operations) and external stakeholders (e.g., port agents, manning agencies) to ensure seamless payroll management.
• Identify opportunities for process improvements in payroll management to enhance efficiency and accuracy.
• Assist in special projects or tasks related to crew welfare, cost management, or other crewing department functions as required by the Manager or management.
• Any other work required by the Manager and management.

Job Requirement:

• Minimum Diploma holder with 5 years of related working experience in the marine industry.
• Good team player and able to work with minimum supervision.
• Proficient with MS Office applications.
• Good interpersonal, communication, and computer skills.

Responsibilities:

• Maintaining inventory list, and stock management
• Ordering food ingredients from suppliers
• Planning of weekly schedule
• Training and coaching of staff, handling of staff issues and assisting in evaluating of staff
• Prepare maintenance report, food loss report
• Recruitment of part time candidates
• Giving suggestions and feedback to Store Manager
• Assist in investigation in event of customers’ complaints
• Streamline processes and ensure smooth operations
• Leading the store’s daily meeting
• Cost control (food cost / labour cost)
• Ad hoc duties assigned by superior

Requirements:

• A minimum of 3 years of relevant experience in KTV/Restaurant Service/Retail or equivalent
• At least a Certificate in Food & Beverage service
• Great communication skills Strong planning and people management skill to lead a dynamic service team
• Team player with excellent interpersonal and communication skills
• Flexibility is a must so is the ability to multi-task, work under pressure and with short deadlines
• Able to work in fast-paced F&B environment
• Able to commit shift work, weekends and public holidays

• Leading a team of sales associates to assist customers in their shopping needs.
• Hiring and training qualified store employees.
• Taking inventory of products or placing orders as needed.
• Helping sales associates handle customer questions or complaints.
• Formulating pricing policies by reviewing merchandising activities, determining additional needed sales promotion, and authorizing clearance sales.

Job Requirements:

• Strong leadership and management skills.
• Excellent communication skills, both verbal and written.
• Good interpersonal and conflict resolution skills.
• Strong customer focus and decision-making skills.

Ea License:96C4864

Reg.No :R1103 857

Role:

• Generate Technical Proposals to support the Sales Team.
• Serve as the primary contact for customers regarding product queries, orders, and deliveries, and provide administrative support for the Sales Team.
• Oversee the sales order process, including purchase orders, invoices, and issuing sales transaction orders.
• Verify customer orders, including customer details and payment information.
• Respond to customer inquiries, feedback, or complaints via phone or email.
• Ensure quotes align with raised orders, confirming correct pricing, terms, and conditions.
• Record data and maintain systems as outlined in the sales process SOP and as directed by the Sales Team.
• Perform any ad-hoc tasks as required.

Requirements:

• Minimum of 2 years of relevant experience in the Engine and Propulsions Systems or related industry in administration or technical service support.
• Goal-oriented and meticulous in providing accurate information.
• Capable of working independently and as part of a team.
• Able to handle pressure and thrive in a fast-paced environment.

Company handles small vessels that transport crew or cargo to vessels.

Role:

Operations:

• Organize and oversee counter operations, including staff scheduling, performance monitoring, and attendance tracking.
• Handle performance issues and disciplinary matters for counter staff.
• Manage the handling of parcels related to client orders.
• Assist in sourcing external resources (e.g., boats, freelance crew) as needed.
• Perform counter duties during shifts when required.
• Support the operational needs of the fleet.

Teamwork:

• Assist with crewing matters.
• Train and mentor counter staff to ensure job proficiency and support their growth.
• Understudy the operations manager role for self-development.

Safety & Compliance:

• Ensure all procedures for handling client orders are followed, and that counter staff are aware of and comply with requirements.
• Assist in conducting investigations, particularly related to counter operations.

Customer Service:

• Ensure counter staff meet company expectations in delivering customer service standards to clients.

Miscellaneous:

• Support company projects as directed by the operations manager.
• Perform any other tasks assigned by the operations manager.

Requirements:

• Diploma or equivalent in maritime or logistics-related field.
• At least 2 years of experience in the harborcraft, maritime, or logistics sector.
• Experience in team management.
• Ability to work independently.
• Proficiency in spoken English.
• Strong team player.

• Develop new customer relationships and enhance gross profit.
• Utilize telemarketing and personal visits to both potential and existing clients to boost sales and foster customer loyalty.
• Coordinate local sales campaigns for international partners/agents.
• Lead commercial strategy development and implementation.
• Proactively seek new business opportunities and identify growth potential in current accounts.
• Participate in bids, RFQs, and other commercial activities, including quotation preparation and follow-up.
• Engage in networking events to expand industry connections and drive business expansion.
• Conduct feasibility studies for new and existing ventures.
• Handle customer complaints and feedback to ensure satisfaction and retention, balancing compliance with local regulations and dispute resolution.
• Manage cash effectively and collaborate with Credit Control for efficient credit management.
• Conduct market research to understand current market trends and identify opportunities for business growth.

Requirements:

• Minimum 5 years of relevant experience, preferably in a similar capacity.
• Proficient understanding of Singapore ports and maritime regulations.
• Strong commercial instincts and a drive for business development.
• Excellent communication and people management abilities.

Responsibilities:

• Understand and learn the full range of services iClick Media offer and be able to explain the advantages / benefits to the customers
• Sniff for business opportunities by identifying prospects and evaluating their position in the industry
• Establish contact and develop good working relationships with prospects
• Recommend suitable solutions to your customers and contact clients after sales to provide ongoing support
• Develop sales strategies with action plans to meet desired goals and sales targets
• Hit your weekly/monthly sales target
• Sales Coordination and prepare of quotations/contracts

Requirements:

• No minimum academic requirements but being able to converse well is important
• Good interpersonal and negotiation skills
• Outspoken and Confident
• Have the initiative, drive and determination to succeed in corporate sales
• Motivated and result oriented
• Able to work independently and in a team
• Good command of English & Mandarin
• Cheerful & Well groomed
• Candidates with minimum 3 years experience would be considered for an Account Manager role

Salary: Base $2,000 + Commissions (During Probation)

Working Hour: 11am – 8pm (1 to 2 hour’s break) Willing to work on Weekend

Working Location: Tai Seng / Suntec

Post-Probation Benefits: Increased base + Commission + Incentives + Passive Income + Medical/Wellness Benefits

Key Responsibilities:

• Client Engagement: Meet and interact with individuals from diverse backgrounds to promote FIGHT ZONE products and services.

• Client Relationship Management: Build and maintain strong relationships with existing clients to ensure high levels of satisfaction and repeat business.

• Administrative Duties: Perform general administrative tasks related to sales and client management as required.

• Sales Performance: Drive sales through effective communication, understanding client needs, and presenting suitable solutions.

Requirements:

• Experience: Prior sales experience, preferably in direct sales, retail, or the fitness industry

• Skills: Strong communication skills, good customer service abilities, bilingual or multilingual capabilities

• Work Ethic: Passionate about sales, motivated, and willing to work 6 days a week, including weekends

What We Offer:

• Competitive Compensation: Attractive base salary with the potential for high earnings through commissions and incentives. Expected gross monthly salary starts from $2,400 with no cap on earnings.

• Career Growth: Opportunities for career progression and professional development.

• Supportive Environment: Comprehensive support and resources to help you achieve your sales targets.

• Benefits Package: Medical and wellness benefits upon confirmation of employment.

1. Traineeship Description

This position reports to the Director and oversees all departmental matters related to compliance within the company, ensuring adherence to both government and non-government legislation.

2. Role

• Conduct Risk Assessments: Evaluate potential risks and ensure compliance with all requirements.
• Policy Development: Oversee the production of policy positions related to legislation and organizational policies.
• Manage Client Expectations: Communicate effectively with clients to align expectations with deliverables.
• Policy Formulation and Evaluation: Develop, implement, and evaluate policies to ensure alignment with the organization’s strategic objectives

3. Competencies to learn

• To learn legislation, policies, and practices in the security sector
• To be able to multitask and apply surveillence skills
• To be able to work closely within government and non-government organisation
• To be able to address and manage all documentations in compliance

4. Qualifications

• WSQ Certification related to security services
• Proficient with Microsoft Word and Excel
• Effective Oral and wriiten management Communication Skills

5. Duration of Attachment Offered

6 months

Responsibilities:Conduct forecasting and planning of materials to ensure smooth production process
Schedule and plan production activities based on job orders
Monitor the lead time of producing the finished product
Update and check inventory physical stock and arrange production of finished goods to meet the sales order
Ensure production schedule meet the delivery date
Liaise with suppliers for powder coating
Troubleshoot discrepancies and quality issues
Requiements:Experience in aluminium working sector and manufacturing
Able to lead team members on production and installation
Have experience in working machineries
Able to read technical and installation drawings
Ensure products and install quality
Planning of production schedules and allocate sufficient Manpower
Implementation production processes and maximize efficiency and reduce production waste
Implementing continuous process improvements
Preparing material and equipment lists, PO, cost analyses and estimated cost
Provide training staff for new production teams
Working hours & days: 6 days work per week 8:30am to 5:30pm
Working location - Ubi

1. Responsibilities:

• Manage, review and priorities the projects works to be completed within the time schedule and budget.
• Monitoring progress to meet interim key dates.
• Ensure deliverable to customer meets the agreed quality standard.
• Co-ordinates the works carried out by each team within the project team and other SWC.
• Work with project team to resolve issues within project team and other SWC.
• Conduct risk management analysis.
• Manage customer relationship.
• Power flow.
• System Impact.
• Cable ampacity.

2. Essential Skills and Experience:

• BS or MS in Electrical Engineering from an ABET-accredited program with a strong academic background in electrical power concepts/power systems analysis.
• An understanding of the practical application of electrical engineering and technology including applying systems, principles, techniques, and procedures to a project design.
• Knowledge of design techniques, tools, and principles involved in the production of technical plans, drawings, and models.
• Excellent verbal and written communication skills are necessary.
• Strong problem solving skills are desired.

We are seeking an experienced and proactive Ductwork Project Manager to oversee and coordinate the successful execution of ductwork projects within our organization. This role requires a strategic thinker with strong leadership skills, extensive knowledge of process exhaust ductwork systems, and a proven track record in managing complex construction projects. The ideal candidate will ensure seamless project delivery while maintaining high standards of quality, safety, and client satisfaction.

Responsibilities:

Project Planning and Strategy

• Develop comprehensive project plans, including scope, objectives, timelines, budgets, and resource allocation.
• Legal comprehension and maintaining control of both Project Technical Specification and Commercial compliance.
• Collaborate with stakeholders to define project deliverables, milestones, and success criteria, ensuring alignment with client expectations and organizational goals.
• Conduct thorough risk assessments, feasibility studies, and cost-benefit analyses to optimize project outcomes and mitigate potential risks.

Team Leadership and Management

• Lead, mentor, and empower project teams, including engineers, technicians, subcontractors, and support staff.
• Delegate tasks, assign responsibilities, and monitor team performance to ensure adherence to project schedules and quality standards.
• Foster a collaborative and inclusive work environment that encourages innovation, problem-solving, and continuous improvement.

Client Communication and Stakeholder Engagement

• Serve as the primary point of contact for clients, maintaining proactive communication and addressing inquiries, concerns, and change requests promptly.
• Conduct regular project meetings, presentations, and reviews to provide updates on project status, milestones, and financial performance.
• Negotiate contracts, change orders, and additional work scopes as needed, ensuring alignment with project objectives and contractual obligations.

Project Execution and Quality Assurance

• Oversee the execution of ductwork projects, ensuring compliance with technical specifications, regulatory requirements, and industry standards (e.g., ASHRAE, SMACNA).
• Monitor project progress, track key performance indicators, and manage project risks and issues effectively.
• Conduct site inspections, quality audits, and safety assessments to maintain stringent quality control and safety protocols throughout the project lifecycle.

Financial Management and Reporting

• Manage project budgets, expenses, and financial forecasts, ensuring projects are completed within approved budgets and profitability targets.
• Prepare accurate and timely financial reports, including cost estimates, budget variance analysis, and project profitability assessments.
• Implement cost-saving measures, identify opportunities for efficiency improvements, and optimize resource allocation to achieve project financial goals.

Qualifications:

• Bachelor’s degree in Mechanical Engineering, Construction Management, or a related field; PMP certification or equivalent is highly desirable.
• At least 5 years of progressive experience in project management, specifically in process exhaust ductwork systems, ductwork installations, or building construction projects.
• Demonstrated success in leading and managing complex projects from initiation to completion, with a strong focus on delivering results within budget and schedule constraints.
• In-depth knowledge of process exhaust ductwork systems, ductwork design principles, construction methodologies, and regulatory requirements.
• Exceptional leadership, communication, and interpersonal skills, with the ability to build strong relationships and collaborate effectively with diverse stakeholders.
• Proficiency in project management software (e.g., Microsoft Project, Primavera) and MS Office Suite (Word, Excel, PowerPoint).

Benefits:

• 8.30am to 6pm (5 days work week)
• 14 to 18 days annual leave
• insurance coverage
• yearly performance bonus

Job Description

• Assist the sales team ensuring up-to-date support material are available and also to liaise with customers such as arranging appointments.
• Liaise with both internal and clients to define project requirements, scopes, and objectives that align with organizational goals
• Coordinate internal and external resources, ensuring that projects remain within scope, schedule, and budget
• Handling calls, emails, and messages, answering customer queries
• Updating sales information from time to time and creating quotations
• Collaborating with other departments to ensure sales, marketing, queries are handled efficiently.
• Developing and maintaining filing systems so as to maintain sales records, prepare reports, and provide financial information to the finance department.

Job Requirements

• 1 or more years of experience in project coordination
• Experience in coordinating teams and clients
• Proven success in a corporate setting, working with all levels of management
• Strong written, verbal, and presentation skills
• Able to work independently and collaboratively.
• Positive attitude, detail and customer oriented with good multitasking and organizational ability

Job Description:

- Working location : Bugis

Job Description:

• Maintain strong commercial relationships with all customers.
• Supervise programs and procedures to ensure timely delivery and customer satisfaction with the team.
• Oversee and implement process improvements and changes enabled by IT systems.
• Provide in-house support to Sales Personnel in handling sales quotations, SOPs, RFQs, and inquiries related to assigned accounts.
• Coordinate with global offices regarding sales-related inquiries and shipment monitoring and coordination are in line with account SOP setups.
• Generate weekly/monthly reports for internal and external customers in the requested format.
• Review, update, and maintain SOPs, quotations, and RFQ results for assigned accounts in server/systems.
• Provide feedback to the Operations team to ensure customers have accurate and timely information on order status and/or changes.
• Develop and direct procedures for the effective and efficient operation of the Sales Support Team, while ensuring company policies are clearly communicated and adhered to.

Education:

• Bachelor's or equivalent (Preferred)

Responsibilities：

• In charge of full spectrum of recruitment cycle including preparing and posting of job descriptions, interviewing, and handling on / off-boarding
• Process employee data in the HRIS system and monthly payroll to ensure its accuracy
• Coordinate the day-to-day workflow of subordinates in the HR department
• Provide advisories to the management with regard to employment issues which includes labour legislations, best local labour practices, company manpower practices and ensure legal compliances with all statutory requirements
• Reviewing human resources policies and procedures
• Hands on with HR issues such as employee relations, grievances, complaints and provide counselling / guidance
• Prepare and discuss on regular HR reports
• Monitor performance, identify and facilitate opportunities to increase productivity and efficiency
• Maintain employee morale by fostering a positive working environment through effective leadership and teamwork
• Main point of contact for all employee relations matters
• Perform any other related duties as and when assigned by the management
• Timely submission of claims and training grants to various government agencies / statutory bodies
• Submission of various statutory surveys

Requirements：

• Bachelor’s degree in Human Resources or related disciplines
• Minimum 5 years of HR experience
• Excellent verbal and written communication skills
• High degree of integrity and discipline
• Ability to create, present and execute ideas, reports, and budgets
• Ability to work both independently and collaboratively in a fast-paced environment
• Proficient with Microsoft Office Suite especially Word and Excel
• Strong knowledge in local employment laws and best practice

Key Responsibilities:

Products / Systems

Manage product life cycles including new products and accessory configuration update. Create and maintain solution and product catalogue to support commercialization. Actively support new project proposals when new offers are needed for pre-sale and bidding requirements. Focus on Product and system Application Development for Southeast Asia and China. This is to broaden and differentiate Envac offers.

- The above scope includes technical understanding and application of engineering solutions, a variety of industrial equipment / components going into the solutions, system automation know-hows, and digitization trends. At the same time, finding local alternatives to address cost and delivery needs.

- Co-operate with Partners in each market for New Product Application development. Technically source from qualified partners. Manage confidentiality, IP and Business cases.

- Handle Product & Technical Complaints and provide On-site Services to support project teams if needed.

- Set up database with product catalogue to track in Projects – what new products used in what projects, lessons learned, recommendation for future projects, wish list for new products.

- Carry out market research in each country with insightful intelligence, analyse, and formulate into product market competition strategies to integrate into product development plan.

-

Design – (Have team with 3 designer)

- Standardize design fundamentals, identify gaps to improve.

- Lead and Work with design team in each office to proactively design into opportunities and ensure design accuracy with local needs.

- Establish proactive Relationship with Influential Project Consultants and design houses for Technical Spec-in. Track such leads as a KPI to drive for pipelines with business leaders.

-

Commercial / Cross functional Co-responsibilities

- Define choices of products / solutions for commercial team to choose from to meet market demand.

- Define product plan for each year by working with cross functional team.

- Collect customer demands with and through commercial team to solution specifications to enable new product development. Provide timely technical Supports to commercial team to remove product barriers.

- Implement strategic pricing practices while collaborating with Sales and management to strive for balanced decision.

- Carry out Regular On-site Examinations for Key Projects to validate new product functionality and existing product and system function issues (feedback from team) and provide improvements.

- Work with market communication team and R&D to design Product promotion scheme, provide training for sales, distributors and customers. Participate in and work with the marketing in various academic conferences, exhibitions and other marketing activities.

- Align with Global product strategy and information sharing representing the region. Make and update sales tools related to products. Be the regional owner to link global initiatives for product introduction and launching champion with support from market communication.

Duties and Responsibilities

Sales Support

-To attend technical review with sales team

-To attend technical meetings with clients

Project Support – HDB (Before Main Contractor)

-To attend coordination meetings with architects, m&e and structural consultants

-To coordinate and determine the level of pipe sleeve crossing under major roads

-To coordinate the level of pipe sleeve with major services such as sewer, power cables, etc

-To determine the position and depth of launching pits that will aid the installation under major roads

-To study and highlight authority requirements during the meeting.

-To reply to HDB review form

-To reply to NEA BP, DC, WD Advise

-To produce preliminary drawings to aid the tender process for main contractor

-To prepare drawings for PWCS QP endorsement

-To prepare drawings for Acoustic Consultant’s specifications

-To prepare drawings for MV provisions to be designed by MV consultant

Project Support – HDB (With Main Contractor)

-To attend technical meetings with main contractors

-To coordinate pipe clashes with m&e and structural services

Design Support

-To generate fabrication drawings for non-standard equipment

-To monitor project design submission schedule

-To allocate work assignments to other designers

-To check designs, shop drawings done by other designers

-To hold trainings to designers