Lead & support the Manufacturing Engineering activity in Engine Overhaul/Component Repair Production Area. Act as Technical Authority, owner of the Engineering Standards in SAESL Operating System and ensure deployment of the initial and continuing process capability standard of the methods to the cell including the resolution of the technical issues/problems/arisings to meet operation cell requirements of safety, cost delivery rate and leadtime (SQCD).

Responsibilities

• HSE – Responsible for ensuring that all processes and methods deployed within the cell/area of accountability are in full compliance to Health, Safety & Environmental Standards and meet the expectations of the Zero Harm Programme.
• Product Safety – Responsible for ensuring that product safety risks are understood and mitigated to meet the required safety levels and reduce the safety risks so far as is reasonably practicable. Support requirements of the Company’s Safety Management System, and for promoting a product safety culture in the organization.
• Safety & Quality – To promote a Behavioral Based Safety Culture. Together with Operation advocate ‘Speak Up’ and embed the elements of Narrate & Demonstrate in the areas of responsibilities.
• Quality – Promote a culture of zero defects ensuring that manufacturing processes and methods within the business are developed and deployed to support Right First Time methodology.
• Coach the team in the use of SAESL Operating Sytem, DMAIC and Sytem Engineerin Tools. Ensure compliance to all relevant company, legislative and technical policies, and standards.
• Cost – To provide leadership to Manufacturing Engineers to support operation cells to drive productivity and optimize OPEX costs.
• Standards – define, maintain and enhance to SAESL Operating System Standards. Provide Tools for ME to imrplement the Standards, working with the cell/area of accountability and Process Owners, and where applicable with the suppliers, drive manufacturing processes towards identified consistent best practice.
• Identify, synthesise and locally govern the requirements for improvements and innovations in manufacturing processes and methods of manufacture within their area of accountability.
• Lead – Act as Technical Authority specifying Manufacturing Engineering, process requirements, methods and make technical decisions in relation to the area of accountability including FAIR/MSA activities and Source & method change.
• Lead – To provide leadership to drive accountability and enablement through engagement and coaching team members, so that everyone can be at their best.
• People – Develop talent to meet the required competencies for the Manufacturing Engineers. Continuously seek to expand knowledge and experience to increase effectiveness in understanding existing and new activities.
• Capability & Technology – Lead the technical input and integrate Manufacturing Technology, Digital Manufacturing and Product Introduction activities to support growth, capability and capacity to achieve operational planned objectives.
• Deploy capability (including NPI) – Buy –off the production readiness of new manufacturing capabilities and assemblies.
• Develop numerate, real time methods for capturing process capability, and ensure it is available and acted on within the facility/supply chain.
• Maintain and/or govern Production Technical Packages (technical instructions, programmes, tooling, etc) for all parts/assemblies which clearly define the manufacturing process.
• Ensure manufacturing processes and/or methods of manufacture within the business and suppliers are capable of meeting and continuing to meet the requirements for quality, cost, delivery rate and time.
• Co-ordinate the technical support to operations and suppliers such that problems and arising are resolved in a structured and timely manner.

The successful candidate will be providing digital customer solutions serve as the first line support to assigned customers/sales.

• Oversee good commercial relationship with all customers
• Monitor programs and procedures to ensure on-time delivery and customer satisfaction with the team
• Manage and implement the process improvement and changes enabled by IT systems
• Provide in-house support to the Sales Personnel in handling sales quotations, SOPs, RFQs and enquiries pertaining to assigned accounts
• Liaise and coordinate with global offices/agents with regards to sales-related enquiries, as well as shipment monitoring/coordination in accordance to account SOP set up
• Generate weekly/monthly reports for internal and external customers, in accordance to their requested format
• Review, update and maintain SOP, quotations and RFQ results for assigned accounts in server/systems
• Follow up on customer issues or handle disputes as and when necessary
• Develop and direct procedures pertinent to the effective and efficient operation of the Sales Support Team
• Provide feedback to the Operations team to ensure all customers have accurate and timely information on order status and/or changes
• Ensure company policies & procedures, confidentiality, legal and ethical guidelines, such as Delegation of Authority are clearly communicated and adhered to
• Coach and guide new hires and junior team members for development and alignment

Qualifications and Experience

• Post Secondary/Diploma in Marketing, Logistics, Supply Chain Management or equivalent
• 5 to 8 years of relevant experience in Freight Forwarding Industry
• Good knowledge of Cargowise One is advantageous
• Strong service orientation and customer management skills
• Good knowledge of Ocean Freight Quotation
• Strong interpersonal skills and teamwork

Sales Executive / Manager

Job Scope

• Promote international air and ocean services to potential customers.
• Perform cold calls to potential customers.
• Prepare monthly sales reports for management
• Able to achieve sales targets set by Director.
• Identify potential clients and develop new accounts to grow the business.
• To manage sales and daily logistics duties.
• Ensure high customer satisfaction.
• Identify and enlarge targeted customer base.
• Ensure smooth freight service from pick up to delivery
• Other ad-hoc duties as assigned by the Director

Requirement

• Minimum GCE O Level and above
• At least 3 to 5 years of relevant experience in freight business

Established in 2012, Grand Venture Technology Limited ("GVT") has quickly risen as an industry leader, renowned for delivering cutting-edge solutions in ultra-precision machining, sheet metal components, and complex mechatronics modules for the semiconductor, life science, medical and aerospace industries. Listed on the Mainboard of the Singapore Exchange ("SGX-ST"), GVT’s relentless pursuit of excellence and innovation earned it recognition by The Straits Times in January 2024 as one of Singapore’s fastest-growing companies, solidifying its reputation as a trusted partner in high-tech manufacturing.

We are looking for a Group Finance Manager to join us! The key deliverables will include:

• Lead and manage Group’s regional finance team
• Responsible for Group consolidation of regional accounts
• Supervise and manage financial reporting processes including monthly management reporting and analysis, SGX reporting and statutory reporting
• Analyse and review areas including costing, WIP inventory, segmental performance
• Review costing, provide analysis and suggests improvements to operations
• Provide guidance and supporting the regional accounting team with relevant accounting standards, laws and regulations
• Review of journals and management accounts
• Ensure compliance with all accounting, tax and statutory requirements
• Cashflow and debt management
• Review and implement Group’s accounting processes and internal controls
• Liase with external and internal auditors and professionals
• Budget/forecast preparation, updates and review
• Assist CFO with process improvements, ERP implementation and alignment of Group strategy
• Assist CFO in preparation of Board papers
• Opportunities for business travels to regional offices

Job Requirements:

• Degree in Accountancy/Finance/ CA/CPA/ACCA or equivalent
• At least 5 years of relevant experience
• Audit working experience with exposure to SGX reporting environment preferred
• Exposure to manufacturing sector preferred
• Strong knowledge in SFRS and SFRS(I)
• Possess excellent MS office skills, especially MS Excel
• Team player, meticulous, good communication and interpersonal skills

Duties include responsible for facilitating and supervising day to day operations at a store and work along side with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

Senior Sales Engineer will support the growth of the business by providing technical sales support for customers and the regional sales force, including pre and post client interaction throughout the sales process.

Job Description

• Support the Regional Sales Manager/Sales Manager in developing and achieving sales plan and maximise sales success.
• Develop high level customer relationships for mutual benefit.
• Maintain and report monthly forecasts on sales orders-in and backlog.
• Manage collections, report on AR, and act as the escalation point for chasing significantly aging debt.
• Participate in sales and operational planning activities to ensure market winning lead times and maximize product availability.
• Ensure compliance with QMS policy and process to ensure the sales process can be audited and remains compliant.
• Preparation of quotations and supportive information to customer enquiries.
• Contract review and processing of orders with supportive information and relevant parties.
• Management of product pricing evaluation.
• Assist with pricing of products and regional variation to maximize sales potential.
• Maintain an overview of clients in the region, their contracts and operations.
• Maintain an overview of competitors, their activities, success and failures, feedback to management.
• Monthly report to the Management, including quote activity, new orders, new clients, customer feedback and business outlook.
• Ready for regional travels, including clients visit, seminars etc.

Job Requirements

• Minimum Degree in Mechanical Engineering
• Minimum 3 to 5 years of Sales experience in Oil and Gas industries
• Excellent analytical, written, verbal communications, and documentation skills.
• Ability to maintain focus and business acumen under sometimes stressful sales/business negotiations.
• A team player who collaborates with peers to solve problems.
• Firm and diplomatic when negotiating.

1) Sales Support Executive (Air & Sea Freight)

Job Duties

• Handling full operations on Air or Ocean freight import/export shipments
• Work closely with customers and agents for air freight or sea freight operations
• Coordinate with customer service team and sales team in providing the contractor’s cost for trucking/shipping liners/airliners etc.
• Assist in the preparation of Pricing & Quotations
• Assist sales team with operations and quotations and complete documentations including billing invoice
• Complete documentations and operations on Air & Ocean freight. Such as permit application, shipment data, billing and other operations

Job Requirements

• Min GCE “O” Level or Diploma in Logistic / Supply Chain relevant discipline is preferred.
• Minimum 3 to 5 years of relevant experience in freight forwarding
• With permit declaration through Tradenet is preferable
• Computer literacy eg: proficient in MS Word & Excel etc

Roles & Responsibilities

Job Description:

• Manage marketing, sales, and product P&L to achieve profitability.
• Carry out advertising and promotion activities (ie. product launches, product training and promotions etc.
• Manage sales forecast, achieving monthly sales target, and accuracy through market information (ie. trend, economic factors, dealers’ ISP etc.
• Monitor market & competitors’ trend to update and work closely with our corporate office, product domain and distribution team to develop and execute effective marketing and sales activities.
• Interact and discuss with business partners to achieve sales objectives.
• Discussion and execution of activities to promote sell-out.
• Management of channel inventory.
• Account management and follow up on all business-related activities e.g. AR, AP.
• Other duties assigned in relation to the business.

Job Requirements:

• Possess a min. Degree in Business Admin/Marketing/ Electrical Engineering
• Minimum 3 years working experience in Aircon, and HVAC products.
• Proficient in MS Excel and PowerPoint
• Knowledge in Business Accounting P&L an added advantage
• Team player with strong analytical, excellent communication and presentation skills.
• Willing to work overtime
• Able to travel occasionally

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

We are searching for our next warehouse manager to in charge of receiving, warehousing and distribution operations. You will manage people, processes and systems in order to ensure goods are received and dispatched appropriately, and that productivity targets are met.

• Plan work rotas, assign tasks appropriately and appraise results
• Manage stock control and reconcile with data storage system
• Familiar with in-house software to monitor driver's delivery progress
• Liaise with clients, suppliers and transport companies
• Strong knowledge of warehousing Key Performance Indicators (KPIs)
• Audit and report inventory while making recommendations on which items to order and restock
• Monitor workplace performance and lead training initiatives to improve employees
• oversee the planned maintenance of vehicles or forklift within the warehouse
• have a clear understanding of the company's policies and vision and how the warehouse contributes to these
• visit customers to monitor the quality of service they are receiving

Duties include responsible for facilitating and supervising day to day operations at a store and work along side

with store managers, dispathcers and drivers effectively to make sure entire operation run smoothly and drivers

able to achive delivery on time (DOT)

1. Learn and familiarize dedicated transport management system

2. Assign and optimize best routes for driver to ensure utmost optimal path are allocating for each drivers

3. Allocating task for dispatchers and make sure they execute task accodingly

4. When in need, you will need to fill in despatcher role including

4.1 Scanning QR code

4.2 Collecting totes and cooler box from basement to dispatch area

4.3 Loading goods from dispatch area to loading bay at basement for drivers to collect

5. Monitoring and ensure each driver load all the goods to van before leaving for delivery

6. Ensure all failed delivery from driver return to the person in charge at the store

7. Communiate and sync with other store managers and person in charge on dedicated communication platform to ensure operation run smoothly

8. Maintain dispatcher job results by coaching, planning, monitoring and appraising job results

We are looking for a reliable IT Manager to join our team to oversees all computer related tasks within the company

day to day tasks include:

1. able to develop internal automation software for management people to track drivers availability and assign new task for drivers

2. able to understand and reduce technical debt and ensure all speding are within company annual budget

3. automate update on all company IT infrastructure and backup company data to cloud server

4. able to identify critiacal IT areas and implement strategic solutions when issues arise

5. develope workshop and basic IT traning manuals for new employee

6. able to educate and raise awareness of computer security to company's employee on a regular basis to reduce employee for falling into victim of phishing attack

7. good soft skills such as able to socialise and commuicate well with other employees

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

We are looking to expand our logistic company to other sector. Your role will be responsible for winning new business by penetrating new clients. This role will be expected to set demanding personal goals, work as hard as necessary to get things done, take challenges head on, and remain resilient in the face of difficulties. We are looking for candidate with 2 to 4 years of experiences in business/logistic field.

Responsibilities:

• Collaborate with other departments, including sales, operations, and finance, to ensure a seamless customer experience.
• Develop SOP’s for strategic accounts in association with Site Manager, Operations Manager, IT
• Manager and associates internal colleagues where applicable, to detail all processes, rate structure, capturing of customer identified KPI’s.
• Attend targeted networking events.
• Identify current state, desired future state, pains & desired gains of prospects.
• Partner with Account Manager & Carrier Sales to build ideal solution & pricing for the prospect.
• Partner with Leadership, Account Manager & Carrier Sales to identify new opportunities to upsell, cross-sell product & service offerings.
• Build and maintain strong relationships with existing clients and stakeholders. Candidate with outgoing personality is a plus.
• Analyze market trends and competitor activities to identify business opportunities.
• Prepare and present proposals to clients that align with their business needs and objectives.
• Participate in industry events and conferences to promote the company and build relationships with potential clients.
• Prepare and present business development reports to senior management on a regular basis.

ONLY SG/PR/Msian are welcome to apply.

Job Descriptions & Company Benefits

• Professional Consultation : Engage with clients to understand their needs, preferences, and budget. Provide expert advice on interior design and space planning.

• Work with our in-house draftsmen & designer : We (company) Provides our sales with the right tools such as draftsmen and 3d designer, as well as showroom(Changi) / in-house carpentry Factory(Changi), giving you an headstart with special prices & Under one block processing

• Proposal and Quotation Preparation: Prepare proposal with quotation for clients who assigned to you.

• Site Supervision and Coordination: Oversee the project's progress on-site & Update client, ensuring adherence to design specifications, quality standards, and timelines.

Our Ideal Candidate:

• Passionate about Interior Design & Providing quality service to our clients
• Basic experience with materials
• Possess work ethic and also positive & out-going attitude.
• Have basic experience in AutoCAD or SketchUp, or other relevant software.
• Have a minimum 3 years experience in Interior Design / Renovations.
• Able to speak & Write English.

Why Join Us?

• Attractive Remuneration: Full Commission based or Basic salary plus incentives (transport allowance , quarterly incentives and more) for qualified candidates.
• Incentive Trips & Annual Performance Bonus: Enjoy company incentive trips and annual performance bonus, and others allowances!
• Structured Interior Design Training: We provide intensive training and support to our team members at Reno bee pte ltd. We are committed to your professional development and offer opportunities for growth and learning, from beginner to advanced levels.
• Verified leads Provided: We provide high-quality, verified leads who are genuinely interested and serious about their interior design projects.
• Flexible Working Hours: We understand the importance of work-life balance. We offer flexible scheduling options and encourage open communication to ensure that you have the time and support needed to prioritize your family and personal life.
• Positive Company Culture: We are dedicated to building a positive company culture where you can thrive.

Join our team today and unleash your talent in a thriving and supportive environment. We are eagerly looking for individuals who are enthusiastic about interior design and would love to have you as part of our team!

We regret to inform that we have limited slots for this position, as well as a probation period before confirming.

Job Description:

· Promote sales of semiconductor equipment, parts, materials and services to achieve sales targets

· Work with customers and principals in sales activities like presentation, quotation, specification

confirmation, negotiations, commissioning/acceptance and post sales services

· Build and maintain good rapport with principals and vendors

· Foster strong relationships with customers, understanding their requirements and provide solutions for

long-term success

· Conduct evaluations for system, parts and materials with customers

· Execute plans to increase market share for assigned products and services

· Collaborate with suppliers, principals and internal staff to achieve smooth and prompt sales and technical

service support

· Prepare sales reports for internal and external use

· Work diligently with customers and suppliers on consumption pattern and forecast planning to prevent

missed sales and excess inventory

· Input comprehensive HOMS record from all customer engagements in a timely manner

· Complete all required sales reports, records and ISO documentation timely

· Response to customer queries swiftly and timely

· Identify opportunities for upselling and cross-selling additional products or services

Requirements:

• Min. diploma in Engineering qualification
• Proficient in Microsoft office
• Sales driven, creative, dynamic, and independent.
• Good communication in oral/written skills in both English and Chinese needed
• Equipped with 3rd language (Japanese/Korean language) will be added advantage
• Able to multi-task, highly organized, detail oriented, good team player
• Able to response/work on off office hours and overseas travel

ONLY SG/PR/Msian are welcome to apply.

Job Descriptions & Company Benefits

• Professional Consultation : Engage with clients to understand their needs, preferences, and budget. Provide expert advice on interior design and space planning.

• Work with our in-house draftsmen & designer : We (company) Provides our sales with the right tools such as draftsmen and 3d designer, as well as showroom(Changi) / in-house carpentry Factory(Changi), giving you an headstart with special prices & Under one block processing

• Proposal and Quotation Preparation: Prepare proposal with quotation for clients who assigned to you.

• Site Supervision and Coordination: Oversee the project's progress on-site & Update client, ensuring adherence to design specifications, quality standards, and timelines.

Our Ideal Candidate:

• Passionate about Interior Design & Providing quality service to our clients
• Basic experience with materials
• Possess work ethic and also positive & out-going attitude.
• Have basic experience in AutoCAD or SketchUp, or other relevant software.
• Have a minimum 3 years experience in Interior Design / Renovations.
• Able to speak & Write English.

Why Join Us?

• Attractive Remuneration: Full Commission based or Basic salary plus incentives (transport allowance , quarterly incentives and more) for qualified candidates.
• Incentive Trips & Annual Performance Bonus: Enjoy company incentive trips and annual performance bonus, and others allowances!
• Structured Interior Design Training: We provide intensive training and support to our team members at Reno bee pte ltd. We are committed to your professional development and offer opportunities for growth and learning, from beginner to advanced levels.
• Verified leads Provided: We provide high-quality, verified leads who are genuinely interested and serious about their interior design projects.
• Flexible Working Hours: We understand the importance of work-life balance. We offer flexible scheduling options and encourage open communication to ensure that you have the time and support needed to prioritize your family and personal life.
• Positive Company Culture: We are dedicated to building a positive company culture where you can thrive.

Join our team today and unleash your talent in a thriving and supportive environment. We are eagerly looking for individuals who are enthusiastic about interior design and would love to have you as part of our team!

We regret to inform that we have limited slots for this position, as well as a probation period before confirming.

Role & Responsibilities:

-New business /clients development in Singapore or oversea.

-Ability to market & promote company's service

-swift follow-up & negotiations

-maintain good business relationships with new clients

-Work with marketing team to align marketing activities to achieve sales targets.

-manage weekly and monthly sales pipeline reporting.

-Review sales Quotations and/or Proposals before submission to Clients.

- accurate invoicing, collection on time and without bad debts

-Assist sales teams to strategize on sales opportunities and account acquisition.

-Assist sales team in negotiation for complex deals.

-Meet and/or exceed quarterly sales goals.

-Analyse sales activities, sales Report, sales pipeline from CRM system.

-Work closely with Operations Team to offer appealing, customer driven and cost effective

logistics solutions to customers and ensure smooth and complete executive

Qualifications & Experience:

-With at least 15 years of sales experience in forwarding and logistics

- Minimum Diploma in Logistics/Supply Chain, Business, Marketing or relevant discipline

-Good understanding of logistics concepts and capable of offering logistics solutions and value added propositions at the most efficient cost for customer

-Professional sales and Managerial certifications will be an added advantage.

-Proficient in Microsoft Office Word, Excel & PowerPoint.

-Thrive in a fast pace environment.

-posses own vehicle

-apply must be Singaporean or PR.

Interested applicants with the above requirements are to send their detailed resumes to: [email protected]

Growy is shaping a better future by making tasty, healthy & sustainable food affordable through our next-level vertical farms. Our innovative approach ensures year-round production of high-quality, locally grown crops, contributing to Singapore’s food security strategy.

What you’ll do

• Generate leads through providing samples of our products, networking, referrals, participation in industry events and trade shows.
• Build and maintain strong relationships with key customers, understand their needs and provide solutions.
• Conduct product demonstrations, presentations, and workshops to educate customers about our vertically farmed greens.
• Collaborate with internal teams including Business Development, Operations, and R&D on sales strategies and product development.
• Provide feedback from the market to enhance product offerings and customer experiences.
• Track sales and customer relations.

What you’ll need

• Proven experience in B2B sales, preferably in F&B and/or working with retailers.
• Hands on approach to actively seek out and engage new potential customers.
• Excellent communication and presentation skills.
• Ability to work independently, manage multiple priorities and thrive in a fast-paced, dynamic environment.
• Proficiency in using CRM software and other sales-related tools.
• Having your own vehicle will be an added advantage.

What you’ll get

• Insurance and Medical Benefits
• Annual Leave
• Training and Upgrading Opportunities
• Be a part of a revolutionary industry for the future of food
• Healthy greens and more.....

#Agritech

Job Description

Our client looking for an Operations Manager who is proactive, organized and meticulous to ensure the smooth and efficient running of our office cum warehouse.

· Good time management skills

· Excellent communication and coordination skills with 3PL team( third party logistics team), internal logistics & operations team, other broader team based overseas

· Able to handle day to day logistics and supervision of the same

· Ability to handle desk-bound, routine work

· Raising of Invoices and Packing slips from customised software (Training will be provided).

· Good working knowledge in Word, Excel

· Proactivity in finding ways to improve work process flows

· Documentation & Filing

· It may involve visits to Singapore for bank submissions

· Any other ad-hoc tasks as may be assigned from time to time

We’re looking for someone with:

· Minimum 3 years of experience working with background of logistics

· Hands on attitude

· Attention to detail

· Independence, taking initiative and can work with minimal supervision

· Grit, willing to do whatever it takes to get the job done

· Strong work ethic, care deeply about doing things well

To execute the commercial strategies for the port in order to surpass revenue targets and commercial Key Performance Indicators as well as to support the port management team to drive service excellence and delivery on the cargo services strategy.

To execute operational and sales functions including oversight of suppliers to ensure compliance to company and regulatory requirements and provide a high level of service to our customers.

Responsibilities:

Revenue Generation (Commercial)

• Implement the Cargo Business Plan in alignment with local cargo strategies and specified Key Performance Indicators
• Assist the Cargo Manager(s) and coordinate with the Cargo Sales team to achieve revenue target and generate ancillary revenue by actively seeking support from customers
• Provide support to manage capacity in order to maximise flight revenue

Customer Services

• Coordinate with Outdoor Sales to provide customer-centric solutions to customers
• Answer customers’ enquiries and handle customers’ offline booking and e-booking requests in a timely and professional manner
• Manage the day-to-day relationship with stakeholders from all sales channels for revenue generation purposes
• Provide superb sales and customer service in all commercial customer touch points so as to drive premium selling rates and regular business
• Champion Cathay products and provide excellent and consistent product solutions
• Update customers with shipment status in a timely manner, providing solutions as appropriate

Support Services

• Support cargo reservations and bookings whilst providing exemplary customer service
• Provide vendor notification for on time and delayed flights daily
• Assist in managing Ground Handling Agent and other supplier performance and provide guidelines and instructions / reporting as required
• Support the achievement of established performance targets through operational oversight and participation
• Prepare flight documentation for crew and Customs
• Check and review post flight documentation
• Prepare post flight reports in a timely and accurate manner
• Provide freighter catering uplift and last minute changes
• Coordinate effectively between engineering, airport operations, air traffic control and vendors to ensure smooth communication and service provision
• Coordinate cargo service activities between sales, operations and ground handling in order to ensure efficient handling of shipments
• Communicate effectively via various channels to stakeholders including customers, airport and cargo operations, suppliers, flight crew etc.
• Coordinate diversion of Cathay Pacific / Air Hong Kong flights when required
• Assist with crew administration and support matters at the port

Safety, Security and Compliance

• Assist to ensure compliance and conformance to all regulatory and internal safety, security, quality, and procedural requirements
• Conduct quality check programmes established by Head Office and participate in audits
• Conduct Operational Duty Holder activity is and as specifically required

Ramp Coordinator (RCO)

• Monitor and ensure the required procedures are properly carried out by the Ramp Handling Operator and the Cargo Terminal Operator particularly with special cargo, movement of in/out cargo and mail units on an ad-hoc basis, loading and unloading of freighter, etc.
• Monitor the optimisation of space utilisation for loaded Unit Load Devices and the belly of freighters
• Ensure aircraft searches required by the Security Programme are conducted prior to loading
• Maintain good communications with captain-in-command, Ramp Handling Operator, Cargo Terminal Operator and the Cargo Office
• Liaise closely with the Cargo Office to provide up to date information of freighter positioning when there is disruption of schedule
• Quickly resolve issues on the ramp as required
• Ensure safe operations are maintained at times particularly during loading and unloading of freighters
• Assess the cause of any delay and provide recommendations to the immediate supervisor on accountability for the cause and solution
• Monitor the acceptance and release of such special cargo as animals, engine, vehicle, bulky shipment, and odd-sized item,
• Coordinate the activities in the warehouse and conduct quality checks on cargo handling from the Cargo Terminal Operator and the Ramp Handling Operator

Administrative Support

• Assist with various administrative station tasks such as SAP
• Support station training activities as required
• Any other reasonable task as requested

Efficiency Improvement

• Support Cargo Manager to implement programmes on e-initiatives to drive penetration of e-Bookings and other Agent Self-Service functions

E&A

• Emergency and Accident and Crisis Response responsibilities as required

Requirements:

Qualifications / Experience Academic Qualifications

• Graduation in any field is a minimum
• Diploma / Certification in a relevant business field would is an advantage

Knowledge, Skills, Training and Experience

• Minimum 2 years’ experience in cargo industry is an added advantage
• Prior customer service experience with demonstrable customer service orientation
• Excellent communication skills
• Highly attentive to detail
• Proficiency in MS Office and general technology skills
• Good analytical, problem solving and planning skills
• Ability to work independently
• Knowledge of CHAMP CargoSpot systems is an advantage

To lead, develop and execute the cargo commercial strategies for the country in order to surpass revenue targets and commercial Key Performance Indicators and drive service standards whilst ensuring absolute compliance with safety and operational standards.

Responsibilities:

Revenue Generation

• Support the Regional Head of Cargo/Area Cargo Manager in developing the Cargo Business Plan in alignment with Head Office cargo strategies and specified Key Performance Indicators
• Execute the Cargo Business Plan and lead the country team to achieve and exceed revenue budget and targets
• Conduct regular reviews of revenue performance and lead team to take actions where revenue is behind budget
• Ensure that team members hunt for new revenue generation streams, for example from new routes, new frequencies, ancillary charges
• Generate revenue with perspective of sales channels, product sales and offline sales development
• Help to set and execute sales plans to generate revenue, balancing short-term and long-term revenue goals in terms of market share, yield, and agency distribution breadth
• Lead the team to provide superb sales customer services in all customer touch points to drive premium selling rates and regular business
• Lead the negotiation and execution of sales contracts as required

Bridging Head Office / Regional Office and Local Sales Teams

• Ensure commercial and service directives from Head Office / Regional Office, where applicable, are cascaded down to individual team level
• Provide regular updates to Head Office / Regional teams on key local cargo market information and changes of competitive landscape

Efficiency Improvement

• Take the lead to regularly review commercial and operational work processes to continuously drive efficiency improvement to benefit customers and the Company
• Maintain oversight of port manpower requirements to increase productivity and service provision where possible
• Manage the commercial cost of sales with an appropriate balance between revenue increases against required costs
• Ensure that programmes are in place to support e-initiatives to drive penetration of e-Bookings, e-AWB, e-freight shipments and other Agent Self-Service functions
• Ensure active management of supplier relationships to ensure Service Level Agreements are adhered to and costs are managed

Financial Risk Management

• Manage credit risks with reference to relevant internal guidelines / IATA local financial criteria where applicable

Partnerships and External Liaisons

• Develop and maintain positive relationships with local Civil Aviation Department and various applicable regulatory bodies to enhance the overall interests of the Company
• Establish and manage relationships with shippers, key industry and trade partners, and associations so that Company interests are well represented
• Confer recognition on, and earn the loyalty of our highest value customers, including Cargo Clan Elite members

People Development and Performance Management

• Lead, support and encourage own team to achieve success
• Build a strong and motivated team, ensuring the right organisational structure and the right people are in place to foster positive team spirit and facilitate teamwork
• Supervise and mentor direct reports, encouraging effective collaboration
• Demonstrate leadership and lead by example in accordance with Cathay’s core values
• Develop employees with high potential and identify learning opportunities to ensure appropriate training and development
• Maintain active and ongoing dialogue in relation to employee goals and individual performance
• Actively engage with employees to enhance communication and their understanding of department goals
• Support the People Managers to design and conduct internal development programmes including succession planning as appropriate ensuring alignment with Head Office direction
• Enhance the employee experience in line with the role level and the internal brand promise

Safety and Regulatory Compliance

• Conform to the required safety and security standards, and achieve all company, local, international aviation, authority and legal requirements
• Make timely or overriding decisions on operations to improve efficiency and comply with safety and security mandates
• Develop and promote a culture of zero tolerance on safety and security incidents
• Ensure that all incidents are fully investigated with remedial actions to eliminate, isolate or minimise the cause to prevent recurrence
• Ensure that the Safety Management System is implemented and is constantly maintained
• Undertake an Emergency and Accident role, as determined by Company policy, and ensure that Emergency and Accident plans are in place for the country

Service Delivery and Excellence

• Ensure all cargo operations activities run smoothly and effectively
• Assist to formulate policy and procedures to react to the ever changing operations and commercial environment and keep track of the effectiveness of the policies and procedures
• Negotiate and agree on special handling services with customers
• Monitor and assess the performance of service providers against Service Level Agreements and take remedial action as required
• Conduct regular meetings with service providers to review service performance and deficiencies and devise remedial measures to drive improvement in a timely and effective manner
• Maintain an overview of adherence to handling processes and procedures and ensure that measureable improvements are made both in processes and adherence
• Review port audit reports and ensure action is taken in a timely manner
• Actively support the achievement of the On Time Performance target for freighters
• Work with Head Office by leading new port set up and supplier changes within the country and ensure the timeline from supplier selection process to project ends are met

Operational Duty Holder (if applicable)

• This position is the Operational Duty Holder of port Singapore and has a formal business relationship with the Functional Duty Holder of applicable services and must understand the process of risk escalation to the Functional Duty Holder (GM CSD).
• This position is the Remote Operational Duty Holder of port Singapore (if Remote ODH applies) and has a formal business relationship with the Functional Duty Holder of applicable services and must understand the process of risk escalation to the Functional Duty Holder (GM CSD).
• This position is the Operational Duty Holder Delegate of port Singapore (if ODH Delegate applies).
• To fulfil the detailed Cargo Operational Duty Holder responsibilities, for Cathay Pacific as per the requirements of the “Best Practice for Cargo Operation Duty Holder - Port” documented in The Hub Team Site.
• Be accountable at an operational level for the safe operation of services, including those services which are contracted to others
• Maintain day to day responsibility for managing operational performance, including the performance of suppliers who are contracted to deliver services to ensure that:there is full compliance with quality standards and regulatory requirements
  procedures and instructions are followed
  the service is delivered in accordance with contracted terms

E&A

• Emergency and Accident and Crisis Response responsibilities as require

Requirements:

Academic Qualifications

• University degree (or tertiary equivalent) preferably with a logistics, sales and marketing or business discipline

Knowledge, Skills, Training and Experience

• Minimum 8 years’ experience in cargo, sales and marketing or an airline or related industry, of which at least 4 years in a management role
• Knowledge of, and experience in the cargo/freight forwarding environment is a distinct advantage
• Proven success in building, maintaining and leading teams
• Established track record in meeting or exceeding sales and revenue targets
• Demonstrable ability in successful business relationship building
• Strong people and problem-solving skills
• Leads, embraces and adapts to constant change

Job Scope

· To be overall responsible for the operation aspects including general maintenance, work area cleanliness and safety.

· Handling and meeting clients’ expectations

· Ensure licenses are always valid

· Reviewing staffs’ performance

· Implying and setting SOP for daily operations

· Manage team schedules to the needs of the business

· Serve as role model for company values and standards

· Need to onsite to ensure operations are moving smoothly

· Training and briefing staffs on workplace safety and certain job scopes

· Provide daily, weekly and monthly performance reports for management to review

· Perform ad-hoc and other administrative duties

Job Requirement

· Need to have at least 3 years of experience working in a senior/managerial position in cleaning industry

· Able to work 6 days per week

· Resilient & ability to perform under pressure excellent communications & interpersonal skill

Job Description

You will serve as a point of contact for customers with queries about products, orders and deliveries and provide support for sales representatives.

Responsibilities

• Maintaining and updating supplier, sales, and customer records.
• Keeping track of the sales team's communication with customers.
• Liaising with other departments on administrative matters of mutual importance.
• Performing data entry tasks for sales figures, metrics, and other relevant information and maintaining an organized and accessible filing system.
• Accurately cost and draw out customer quotations.
• Developing and monitoring performance indicators for sales and staff members, and compiling reports.

Requirements

• A GCE “O” Level, Higher Nitec or Diploma in business administration, business management, or a related field preferred.
• Experience in administration and high-volume office work may be advantageous.
• Strong analytical, organizational, and time management skills.
• The ability to multitask and quickly switch your focus.
• Excellent written and verbal communication skills, as well as customer service skills
• Exceptional interpersonal skills and a proactive approach toward problem-solving