Roles & Responsibilities:

• To direct and manage polymers product line functions in respect to Asia Pacific marketing program. The functions include but not limited to product/ market profile, marketing plan, polymer/inventory balance, product line/application development, quality and services complaints management and competitive pricing activities.
• To direct and provide supply chain management on marketing/sales operations including coordination with customer services and logistics operations.
• To engage with market research publication companies, perform data analytics on price and market fundamentals (demand & supply, import and export statistics, upstream petrochemical landscape).
• Understand and comply with all safety policies, procedures, rules, regulations etc.
• Develop and updates Sales and Marketing standard operating procedures.
• Understand and comply with all the company's quality system, participating in quality workgroup, quality audits, quality training etc.
• Initiate, identify and manage solutions through designated channels for any non-conformities relating to product or business processes, verifying the implementation of the solutions and controlling further processing or delivery of the non-conforming process or product until the defect has been rectified. Ensures that proper documentation of corrective actions is maintained.
• By example, supports the company's commitment to achieve total customer satisfaction in every area of our business by actively participating in: (a) all Quality matters of awareness, training, and implementation, and (b) serving as a member of the Region Quality Improvement Team.
• Co-ordinate and drives Asia monthly marketing and operating plan.
• Manages market/product portfolio consistent with marketing plans and profit objectives.
• Directs the preparation, review and consolidation of key information including monthly sales forecasts, quarterly marketing progress reviews, annual marketing objectives, strategic plans and marketing expense budgets.
• Reviews and assist major advertising and sales promotional programs, including participation in Industry Exhibitions.
• Formulates and implements sales plans and communicates such plans with management, manufacturing and other business functions and provides effective coordinating work with manufacturing plants, marketing services, planning and budgeting, and other supporting units.
• Maintains contact with major customers and potential customers, governmental agencies, sales agents, leading chemical companies, and industry associations with the objective of maintaining excellent customer relations and be professionally well informed.
• Participates in the product development as a specification committee member.
• Manage supply chain functions such as Asia region sales forecast, product scheduling, inventory optimization, polymer balance and external warehouses operation.
• Responsible for the various product sources’ regular supply program including Transfer price, quantity and ASO trading margin when needed. Handle spot sales opportunity as when needed.
• Responsible for Asia Weekly One-liner Report to HQ and participate in International S&OP meeting as required.
• Develop and review product profitability/performance by tracking industrial feedstock and polymer prices (eg Platt, ICIS), Products Cash cost, Cash Margin, Packaging/Logistic costs, order backlog and key accounts analysis.
• Develop and review product supply and demand analysis regularly and monitor all new capacity in Asia.
• Responsible for Asia Product/Service Quality Complaint Administration and to coordinate with all affected departments for all follow up and review.
• Responsible for SOX Monthly Self-Auditing Pricing Process and to report any non­conformance. Revise the selling price process according to SOX requirements.
• Responsible for Asia Business Scorecard Update and analysis.

Requirements:

• Minimum education: Degree in Business, Chemical Engineering, or other related fields.
• At least 6 years in commercial and/or logistics related role.
• Knowledge in SAP and strong in Microsoft Office such as Excel and Power Point are preferred.
• Good interpersonal, strong organizational and planning skills.
• Effective verbal/written communication and negotiation skills.
• Strong analytic and problem-solving skills. Data Collection and Analysis; knowledge of data visualization tools like Power BI is an added advantage.

HOW TO APPLY:

Interested applicants, please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Ding Xin Er

EA Personnel Reg No: R22106669

• Contract position for 3-6 months
• Working Location: Raffles Place
• Hybrid arrangement
• Skillset required: Prior experience in finance and admin duties, capable of functioning effectively in an independent, sole contributor capacity

Operations:

• Stakeholder and vendor management: Coordination and liaising with internal and external parties including government bodies, volunteers, external auditors, vendors etc.
• Providing strong support to the Executive Director and Executive Committee where needed i.e. minute taking, drafting of communications, compilation of presentations, preparation of reports and analysis.
• Handling and processing membership applications, including the tracking and resolution of queries.
• Facilitate signing, filing and execution of statutory reports and banking documentation.
• Ensure proper record keeping, filing of documents and correspondences.
• Support on logistics and organisation of events and conferences.
• Managing administrative and billing matters related to events, sponsorship and membership processing.

Finance:

• Bookkeeping in accordance with agreed deadlines.
• Monitoring financial transactions, reporting and reconciliation of financial statement and other payment related tasks.
• Review and analysis of the Society’s financial position.
• Supporting the Executive Director and the Treasurer in financial reporting, budgeting and audit exercises as per agreed deadlines.
• Processing of expense claims.
• Performing administrative duties to enable smooth running of the society.

Digital:

• Maintenance of membership database and records online.
• Refresh of content on the SAS website and supporting digital initiatives, management of the payment checkout and finance functions.
• Maintenance of user access on SharePoint and email mailboxes.

Kindly be informed that only shortlisted candidates will be notified.

Triton AI Pte Ltd

Registration Number: R23118389

EA: 21C0661

We are looking for a Finance Manager / Head of Finance to join us:

Triple P Projects is a privately owned real estate management company that shapes neighbourhoods by future-proofing conservation properties and forging communities.

Borne out of a passion for adaptive reuse, Triple P Projects develops and operates the brands that breathe new life into heritage buildings to shape resilient and vibrant neighbourhoods.

We are looking for a Finance Manager / Head of Finance with years of experience in real estate investment to join our team! This role will report to our CEO/Founder. You will be responsible for managing the financial actions of the company including tracking cash flow, analysing strengths and weaknesses to propose corrective action plans when necessary and preparing accurate forecasts so that management can make informed decisions about future investments or cuts including setting up and tracking financial goals, objectives, and budgets. You will be expected to assess financial risks and opportunities as well as oversee and manage lower-level financial managers and the finance team as a whole.

Your main job responsibilities will include -

• Oversee and lead the entire finance, accounting and legal functions of the company, assuring legal and regulatory documents are filed and monitoring compliance with laws and regulations.
• Assisting with high-level decisions about policy and strategy.
• Review and oversee all existing processes (including documentations) within the group, propose and implement solutions / develop new processes to which are aligned with management goals and objectives.
• Oversee and manage streamlining of group structure with legal counsel with a view to achieve a clean structure for fund raising.
• Oversee and manage any fund-raising activity of the company including dealing with advisor, potential investors, and stakeholders.
• Manage and provide relevant support including structuring, strategy, and positioning for all target investment deals / projects.
• Overseeing the company’s fiscal activity, including budgeting, reporting, and auditing.
• Identifying and addressing financial risks and opportunities for the company.
• Supervising the financial reporting and budgeting team and reviewing financial reports for ways to reduce costs.
• Working well with the leadership team to develop effective strategic plans for the company.

We are looking for someone with at least 5 to 10 years’ experience in the real estate industry, hospitality industry, membership club, events or related industries. He/she will need to:

• Proven years of experience as a Finance Manager / Head of Finance or relevant role in real estate investment company is a must
• In depth knowledge of corporate financial law and risk management practices
• Excellent knowledge of data analysis and forecasting methods
• Proficient in the use of MS Office and financial management software (e.g. SAP)
• Ability to strategize and solve problems.
• Strong leadership and organizational skills
• Excellent communication and people skills
• An analytical mind, comfortable with numbers
• CPA / CA Singapore certification is a strong advantage.
• BSc/BA in Accounting, Finance or relevant field; MSc/MBA is a plus.

If you are excited by the challenge, please drop us a message or email to [email protected] with the subject: Application for Finance Manager / Head of Finance

Position and Duties

As a Manager for Sales & Marketing in Health & Daily Beauty (HDB) business, you will be managing and overseeing both Singapore and Malaysia market for all LG Household Brands.

You are responsible for managing the overall relationship with key accounts. This includes developing and executing marketing & sales strategies, identifying new business opportunities, negotiating contracts, and ensuring customer satisfaction.

Key Responsibilities (this includes but is not limited to):

• To explore on new market opportunity by building network with distributors companies, chain stores, pharmacies, supermarkets, etc.
• To work closely with distributor to monitor on the brand activity and sales turnover for company household brands.
• To plan for marketing initiatives to promote the brand, to create awareness and to create household brand name not only limited to the trade market, also on the ecommerce business.
• Develop brand marketing plans and ensure the implementation of these plans are within the context of the agreed brand strategy and company’s goals.
• Initiate period brand, sales and marketing reviews and initiate recommendations and action to ensure that the brand goals are met.
• Monitor market and consumer trends, conduct analysis and make recommendations where appropriate.
• Ensure that the implementation of various marketing programs is running efficiently and effectively.
• Attend to all trade and consumer enquiries efficiently and appropriately.
• Monitor competitors’ activities closely and make recommendations and initiate appropriate actions where necessary.
• Other ad-hoc task as assigned.

Key Requirements:

• Minimum qualification in Marketing/Business Administration or any similar discipline
• Minimum of four years' experience in a fast moving and ever-changing consumer goods marketing environment. Preference will be given to those with brand in management and product development experience in FMCG companies
• Strong conceptual skills and understanding of marketing planning and brand management
• Strong analytical skills
• Customer focused and with a good team working
• Able to cover both Singapore and Malaysia Market
• Able to cover both Marketing and Sales
• As this position will need to work closely with HQ in Korea, knowledge of Korean (both written & spoken) is required for communication purposes

Job Description

This is a key role to be a trusted risk and strategic business advisor, working in partnership with the leadership team to propel the organization forward through a combination of financial and business, while delivering on the core mandate to provide sound risk governance and regulatory guidance.

The candidate will formulate strategies for the path ahead and work closely with key business units that will help the business stay focused and on track towards the goals.

Key Responsibilities

• Lead in audit projects and responsible to effectively manage all audits and risk advisory activities that cover the associated risks arising from the business and operational activities.
• Manage and execute audits, including the design of audit work steps to evaluate the risks associated with governance, financial, operational, regulatory, and business continuity.
• Assess business risks and controls, recommend business-focused and practical solutions to improve risk management practices as well as play an advisory role in risk and control issues.
• Develop and maintain business relations with management, external audit, MAS and other regulatory bodies, and be the trusted risk advisor on control related matters.
• Conduct continuous monitoring, follow-up and validate audit findings raised and tracked.
• Handle other ad-hoc projects whenever necessary.

Requirements

• Minimum a bachelor’s degree in accounting or finance or equivalent professional qualification, with at least 3-5 years internal audit experience in Securities Brokerage or Financial Industry.
• Strong understanding of business activities, products and regulatory requirements.
• Proactive and strong organizational skills to take ownership and responsibility of agreed targets and meet them within time budget.
• Strong interpersonal and people management skills.
• Familiar with accounting software and MS office applications.

Join us and discover a rewarding and challenging career.

We offer attractive salary package and long-term career development to the successful candidates.

We thank you for your interest and please note that only shortlisted candidates will be notified.

We are hiring a sales manager for our Singapore Officer.

Requirements:

Post Graduate qualification or technical expertise

Experienced in growing and leading startups

Experienced in fund raising rounds

Knowledge and expertise with fund raising stakeholders (including instituitional investors) within Asia

Proven record of growing start up in terms of revenue

Experience in institutional sales

Regional experience is required

Position Summary:

Based in Singapore, The Manager, Business Support's primary responsibility is to take ownership of the business relationships through excellent service efforts aimed at ensuring that the objectives of clients/partners are met for Netstars' global growth.

The role holder will be working with various parties including licensed financial institutions, key merchants, payment facilitators and payment gateway providers as well as internal stakeholders across various functions. These partners are some of the most well known, highest growth financial institutions in the world and you will be working closely with them to support their growth and innovation agenda, while growing Netstars' share of payments.

Key responsibilities for this role:

Support the International Payments Director to lead relationships with Payment Partnerships accounts including leading key initiatives and managing day to day operations with global partners.

- Implement the overall work plan and performance results

- Attend to meetings, development of accounts, servicing accounts and communication with partners

- Work with team to ensure accounts growth, managing day-to-day operations.

- Strengthen account management framework to drive continuous excellence and to perform merchant onboarding KYC and operations.

- Generate partner reports, monitor accounts and ensure timely processing of documents

- Provide timely support to partners, resolve and support client’s issues, challenges and escalations

- Organise, maintain and update partner records, data and statistics

- Provide assistance to the Director in areas of administration, accounts development, meetings and other related matters.

Requirements:

Singaporean or PR

Diploma or Degree holder

Strong interest and curiosity to fintech and payment businesses in both consumer and commercial space

Strong problem-solving ability and can do attitude

Knowledge and experience of project management and execution

Instinct to numbers and able to check and generate accurate reports

Ability to demonstrate application software usage and manual guides to clients

Ability to navigate through ambiguity

Ability to work both independently and in a team, with time constraints

Strong professional maturity, interpersonal, organizational and communication skills to manage client engagements

Ability to translate technical issues into business impacts and vice versa

Proven ability to work under pressure, to adapt in a dynamic environment and recognize priority issues, escalating quickly where relevant

Responsibilities:

• Manage day-to-day operation in support of Sales teams including order acknowledgement, processing quotations, Purchase Order, Sales order etc
• To liaise and coordinate to customer’s request or delivery
• To provide good support and customer service to existing customers
• Handle walk-in customer and phone enquiries
• General sales administrative duties
• Any other ad-hoc tasks assigned by manager and management

Requirements:

• Min Nitec or GCE ‘O’ Level
• Proficient in MS Office Applications (i.e. Excel, Word, PowerPoint)
• Knowledge in using Oracle SAP is an added advantage

Interested candidates, please click on “Apply Now”. Alternatively, you may email us a detailed resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Consultant In-Charge: Daniel Lee / EA Personnel No: R1989151

About Mobilewalla

Mobilewalla is a global, fast-growing consumer intelligence solutions provider. With the unique combination of an extensive data set and deep data science experience, Mobilewalla provides behavioral and demographic insights to help data science and marketing professionals better understand their customers, predict consumer behavior, and power machine learning models to engage audiences more effectively and make better operational decisions. We are a global team headquartered in Atlanta, GA with offices in the US, India, Singapore, Indonesia and Australia.

We are looking for an experienced Lead Product Manager in Singapore who will lead new data product development, drive effective data management, formulate data collection techniques, implement secure procedures for data handling and analysis.

Responsibilities

• Drive the execution of all processes in the product lifecycle, including product and market research, competitor analysis, planning, positioning, requirements and roadmap development, and product launch.
• Translate product strategy into detailed requirements for prototyping and final development by engineering teams.
• Create product strategy documents that describe business cases, high-level use cases, technical requirements.
• Analyze market data to develop sales strategies, and define product objectives for effective marketing communications.
• Collaborate closely with engineering, production, marketing, and sales teams in the development, QA, and release of products, and balance resources to ensure success for the entire organization.
• Formulate techniques for quality data collection to ensure adequacy, accuracy and legitimacy of data.
• Devise and implement efficient and secure procedures for data handling and analysis with attention to all technical aspects.
• Assist with reports and data extraction when needed.
• Monitor and analyze information and data systems and evaluate their performance to discover ways of enhancing them (new technologies, upgrades etc.).
• Troubleshoot data-related problems and authorize maintenance or modifications.

Required skills and qualifications

• Strong experience in a dynamic product management role.
• Proven experience in building data products.
• An analytical mindset with problem-solving skills.
• Excellent communication and collaboration skills.
• BSc/BA in computer science or relevant field.

No recruitment agencies.

Only shortlisted candidates will be notified.

Company Description

Our Mission

At Palo Alto Networks® everything starts and ends with our mission:

Being the cybersecurity partner of choice, protecting our digital way of life.

Our vision is a world where each day is safer and more secure than the one before. We are a company built on the foundation of challenging and disrupting the way things are done, and we’re looking for innovators who are as committed to shaping the future of cybersecurity as we are.

Our Approach to Work

We lead with flexibility and choice in all of our people programs. We have disrupted the traditional view that all employees have the same needs and wants. We offer personalization and offer our employees the opportunity to choose what works best for them as often as possible - from your wellbeing support to your growth and development, and beyond!

At Palo Alto Networks, we believe in the power of collaboration and value in-person interactions. This is why our employees generally work from the office three days per week, leaving two days for choice and flexibility to work where you feel most effective. This setup fosters casual conversations, problem-solving, and trusted relationships. While details may evolve, our goal is to create an environment where innovation thrives, with office-based teams coming together three days a week to collaborate and thrive, together!

Job Description

Your Career

We are looking for an experienced Marketing leader who can transform the marketing executions by optimizing processes, leveraging data, tools, infrastructure and AI to deliver the consistent growth and required business outcomes.

The ideal candidate is someone who loves being hands-on, highly competent in leading teams, developing disruptive growth driving strategies, implementing scalable processes, analyzing data and helping build and track the performance of field marketing and demand generation programs. You’re excited about staying up to date in a fast-paced industry, being a proactive researcher who has introduced new tools or technologies aimed at enhancing operational efficiency and achieving maximized outcomes in your previous roles.

You’re excited by the challenge of working in an ever-evolving environment and are skilled in motivating teams to deliver their best. You're someone who can bring a strong strategic focus, foster a culture of innovation and collaboration, and help the team tackle the challenges that accompany rocketship growth. Reporting to our Head of JAPAC DG Hub Services, this is a high-impact role where you will work closely with other marketing teams to manage strategy, operations, budget, and plans. You are at the core of all marketing executions in JAPAC partnered with the Shared Services team in HQ, JAPAC marketing leadership team, along with the regional sales teams, GTM leads and Channel ecosystem. As someone who understands how to operate like a CMO of your function, you will lead on key growth initiatives like CXO engagement/ABM programs, demand generation, and drive quality pipeline with a target contribution for the business. You’re also responsible for developing and growing the Programs & Ops team to be a top performing team. The successful candidate will have a proven record of strategic planning, field and program marketing experience - and isn’t afraid to roll up their sleeves alongside your team.

Your Impact - Marketing Programs & Operations Team Lead:

Demand Generation Oversight: Strategize, design, and execute JAPAC demand generation programs, ensuring seamless operations and optimal performance.

Establish CoE (Center of Excellence): Drive operational efficiency, streamlined processes, enhanced customer satisfaction and increased agility by leveraging technologies as needed.

Technology Adoption: Collaborate with HQ Marketing Operations team or IT team to identify, design, and implement solutions that help us grow and scale with agile. Expected to act as the AI transformation consultant for the team.

Analytics and Reporting: Track and provide the Marketing leadership team with ongoing analysis for marketing contribution to pipeline/bookings, program ROI, contact acquisition, campaign results, and etc. Verify and analyze the data for MBR and QBR.

Sales-Marketing Alignment: Drive initiatives emphasizing lead management and governance, elevating data quality and refining lead quality for seamless sales-marketing collaboration.

Enhanced Customer Experience: Implement customer-centric processes to cultivate loyalty, advocacy, and lifetime value, enhancing overall customer satisfaction.

Database Strategy and Management: Define and execute database strategies, ensuring data quality, and implementing hygiene practices through collaboration with Shared Services.

Agency Management: Onboard, manage, and optimize external agency resources across various JAPAC time zones for optimal support and results.

Team Leadership and Development: Lead and mentor a high-performing team, fostering growth, development, and talent acquisition to fill key roles effectively.

Qualifications

Your Experience

12+ years work experience – with at least 8 years of marketing programs & operations experience in B2B high tech, with a focus on demand gen, lead management processes, reporting and marketing systems

Expertise and demonstrated track record in defining, implementing, and optimizing lead management processes and related reporting and analytics

Exceptional ability to plan, manage, and execute cross-functional programs and projects; successfully manages dependencies and risks, and makes the right decisions to deliver on time and on budget

Prior experience building and scaling delivery models to support global needs, using the right mix of onshore and offshore capabilities

Results-driven with a very strong ability to analyze quantitative data to determine program effectiveness, ROI, forecasting. A unique blend of business, marketing, and technical acumen

Experience and expertise with marketing automation, CRM solutions and reporting solutions such as Marketo, Salesforce.com, and others

Experience with B2B/CXO contact acquisition methods

A strong influencer and collaborator, comfortable with executive-level stakeholder management

Excellent communicator with proven ability to clearly convey complex ideas and data in written, presentation and spoken formats to a variety of audiences

“Do whatever it takes” attitude – A unique and proven ability to develop strategy and execute, day in and day out, at an incredibly high level against consistent results

Excel at cross-group collaboration, creative thinking, problem solving and have a bias for action

Good communication skills to advocate for needs of stakeholders and mobilize cross functional teams

Strategic thinker that can align plans to drive an outcome

Provide consultative input to senior sales and marketing leaders

Solid understanding of business management and operations, including finance/revenue/pipeline principles

Experience in account-based marketing (ABM) and running C-level executive programs

Prior People management experience preferred

Additional Information

Our Commitment

We’re trailblazers that dream big, take risks, and challenge cybersecurity’s status quo. It’s simple: we can’t accomplish our mission without diverse teams innovating, together.

We are committed to providing reasonable accommodations for all qualified individuals with a disability. If you require assistance or accommodation due to a disability or special need, please contact us at [email protected].

Palo Alto Networks is an equal opportunity employer. We celebrate diversity in our workplace, and all qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or other legally protected characteristics.

All your information will be kept confidential according to EEO guidelines.

Requirement

Core Management

Well-versed and able to design Modern Fusion FNB Menu and customize workstations

Include FNB pairing, fusion beverages and bottle packages Precise in costing and P/L projection

Resources in sourcing bar appliances and equipment to support menu design

Organizing skills and experiences in managing timelines and setting up

Service Management

Ensure pre and actual service standard

Include Resources in hiring platforms and design FNB service workflow

Design SOP and review all front service sequences

Align with HR policies and provide work schedules

Product Management

Responsible for stock ordering, quality and stock management Include System control

Data analysis and proposal for overall menu pricing and promotion

Provide time-to-time adjustment and trend studies for modification

Venue Management

Perform leading and ground management for effective and efficient workflow

Include supervising, demo and coaching

Identify training needs and customer satisfaction

Ensure FNB presentation and in view of all possible downturn

Our company is a Korean restaurant.

We are looking for a restaurant manager who understands and likes Korean food and can speak Korean.

1. Proficient in Korean and English

2. Understanding Korean Food.

3.Customer service

4.Empolyees training

5.Restaurant management

4. F&B with more than 3 years of experience

(NOTE: Candidates who are available at short notice will be prioritised.)

Our client is a Professional Body which is seeking a dedicated HR Manager to lead the human resources department and to contribute positively to the organisation's mission.

The HR Manager will play a pivotal role in shaping the company's culture, provide strategic HR guidance to senior management and oversee the full spectrum of HR services and operations. Appropriately qualified candidates can be hired at an Assistant Director job grade.

Key Responsibilities

• Work closely with senior management to identify and address HR needs and implement effective hiring and retention strategies.
• Lead the annual performance appraisal exercise and provide guidance and support to managers in performance evaluation and improvement process.
• Recommend and manage compensation and benefits programs that reflect sound market practices and prepare/oversee payroll and other HR administration functions.
• Develop and implement HR strategies and policies that comply with employment laws and align to organisational values and goals.
• Handle employee relations, including conflict resolution and employee grievances matters.
• Implement employee engagement and welfare activities to foster a positive and inclusive working culture.

Key Requirements

• Bachelor’s degree in Human Resources, Business Administration or equivalent.
• Minimum of 5 years or more experience in a HR generalist role, with supervisory experience.
• Strong knowledge of HR best practices and employment laws.
• Good interpersonal, communication and empathy skills.
• Detailed-oriented, analytically inclined and possess good problem solving skills.
• Adaptable and resilient.
• Ability to start work within short notice will be an added advantage.

Company Description

Kinexcs is an AI-driven digital health platform and wearables company with a mission to enable and empower people for mobility and a better quality of life. It is focused on reducing the burden of musculoskeletal conditions, which affects about 25% of the world's population. Their 1st product, KIMIA Recover, a continuous monitoring device for the knee joint, has obtained CE marking and HSA approval and booked revenues from large implant companies and hospitals. It has recently won the Innomatch grant from the Temasek Foundation (one of 6 among 256 companies across 32 countries) and is currently deployed in some of the largest public hospitals in Singapore. KIMIA Recover is a comprehensive recovery management solution that provides a reduction in the number of hospital visits and complications. The product was also the National Winner and International Top 20 of the prestigious James Dyson Award 2020 and has gained traction with major public hospitals and orthopedic clinics. Their digital therapy platform comprising of KIMIA Assess and KIMIA Move products, uses artificial intelligence technology for digital MSK assessment and therapy. This platform is capable of providing pre-consultation assessments and real-time exercise guidance and feedback to musculoskeletal patients and is being adopted by some of the largest private healthcare providers in the region, along with large corporate players.

Job Summary

We are searching for a dynamic and motivated individual to join our team as a Customer Success Specialist. In this pivotal role, you will be entrusted with ensuring an exceptional user experience and client satisfaction. Your responsibility will involve cultivating strong relationships with clients, comprehending their needs, addressing concerns, and guiding them toward successful outcomes. The ideal candidate must possess outstanding communication skills, a customer-centric approach, and the capability to establish and uphold relationships.

Responsibilities:

• Be the main contact for our customers, building strong relationships and making sure their voices are heard within Kinexcs.
• Help customers get started with our products and guide them through the process.
• Keep an eye on how customers are using our products, offering advice on how they can achieve optimal results.
• Respond to any questions or issues customers have in a friendly and timely manner.
• Collaborate with different teams like product, support, and operations to solve problems and meet customer needs.
• Learn all about our products and stay up-to-date with new features and trends.
• Review clinical protocols, handle grant submissions, and manage other clinical and administrative tasks necessary for conducting clinical work.
• Lead as well as support the sales of products to clients, ensuring effective communication and understanding of their needs and achievement of sales targets set by the company.
• Work with customers to set and track goals, creating plans to help them succeed.
• Identify opportunities to suggest other products or services that could enhance customer experience.
• Gather feedback from customers and share it with our team to continuously improve our products.
• Ensure customer satisfaction, fostering long-term relationships and retention.
• Regularly engage with customers to check on their experiences, address concerns, and learn from their feedback.
• Be a friendly face for Kinexcs, sharing success stories and promoting our products to potential customers.
• Perform other related or unrelated duties as assigned by the company from time to time.

What You Need:

• Diploma or Bachelor's degree in a relevant field (preferably in Healthcare or science-related field), or equivalent practical experience.
• Willingness to travel when required.
• Ownership of a motorbike or possession of a valid motorbike license in Singapore will be an added advantage (transport allowance provided).
• Proficiency in both written and spoken English. Proficiency in Mandarin, Tamil, or Malay would be an additional advantage.
• Minimum of 2 years experience in customer-facing roles, with a strong preference for candidates with experience in medical or wellness-related industries.
• Excellent written and verbal communication skills, with the ability to effectively engage with clients and build rapport.
• Strong problem-solving and analytical skills, with the capacity to identify and address customer needs and challenges.
• Demonstrated ability to manage multiple clients and effectively prioritize tasks.
• Self-motivated, proactive, and capable of both independent work and collaborative teamwork.

-Leads team members in performing audit assignments

-Prepare working papers to document audit files and reports for review

-Be Responsible for planning, executing and documentation of audit fieldwork

-Document purpose, procedures and conclusion for all audit procedures performance

-Follow up on outstanding matters and findings independently

• Working hour: 9am--5:30am Mon-Fri, 9am--12pm Sat(Once a month)
• Location: Tuas West
• MNC company

My client is MNC Marine Engineering company looking for Sales Admin.

Job Description:

• To perform all kinds of general admin duties such as data entry, preparing weekly and monthly reports
• To handle PO, DO, Contract and quotation
• To attend to customers via phone and email
• To respond to complaints from customers and give after-sales support when required
• To support overseas team members and follow up on overseas requests and inquiries

Job Requirements:

• Diploma holder
• Good command of English both oral and written
• Able to work under pressure

HOW TO APPLY:

Interested applicants, please click on “Apply Now” to submit your resume.

We regret only shortlisted candidates will be notified.

Stafflink Services Pte Ltd

EA Licence No.: 04C4294

EA Personnel: Chua Xue Min (Joesefyn)

EA Personnel Reg. No.: R23113090

Duties and Responsibilities:

1. Key Result Area: Grow the Business and Achieve Sales Targets

• Generate and qualify new leads and subsequently contact and arrange for an appointment (via phone calls, LinkedIn, emails) to meet them in person for an introduction and/or sales presentation.
• Provide professional services to current and new clients through consultative selling, cross-selling or up-selling the company’s products and/or services that may benefit them.
• Establish and maintain strong and lasting relationships with clients as a trusted advisor by regularly updating them with company’s new products and/or introducing innovative solutions, and providing continuing pre-sales and post-sales support in managing and meeting their expectations.
• Maintain a high degree of technical knowledge to effectively engage in business discussions with clients across industries, and to co-create feasible solutions to address any of their engineering concerns throughout the selling process.
• Able to think critically and suggest improvements that might lead to cost savings which will ultimately benefit the clients.
• Develop and/or customise relevant materials and presentations that explain key product features and viable technical solutions to benefit clients and prospects.
• Manage accounts effectively throughout the sales cycle – Prospecting, Business Development, Deal Confirmation and Post-Sales Support.

2. Key Result Area: Coordinate Sales Efforts to Support Growth and Achieve Sales Targets

• Coordinate sales effort with Client Service Executives (CSEs) and members from other departments.
• Liaise with CSEs to interpret customer requirements, jointly deliver appropriate solutions and manage client expectations with the end-goal of sales in mind.
• Identify product improvements or new products by remaining current on industry trends, market activities, and competitors’ movements.
• Prepare costing, tenders, proposals and quotations to current and new clients. Responsible for document account activities, generate reports, and keep records of business transactions with clients and suppliers.
• Negotiate with current and new clients on contracts and sales orders.
• Coordinate and collaborate with external strategic partners, including key vendors/contractors to effectively close business deals.
• Provide weekly report updates of sales, pipelines, leads, opportunities and sales activities.
• Contribute to team dynamism by sharing sales and competitors’ information.
• Collectively resolve clients’ complaints by investigating problems and developing effective solutions to satisfy their needs.

3. Key Result Area: Maintain High Quality Customer Service

• Respond to complaints from clients and give after-sales support on a timely basis.
• Provide technical support and advice for clients and refer to engineer specialist to determine if query is to be redirected to factory if it is beyond current team’s expertise.
• Inform clients of unforeseen delays or problems and seek alternative arrangement to reduce inconvenience.
• Maintain proper documentation of clients’ contacts and sales services provided.
• Ensure responsive services with follow ups, build strong relationships with existing and prospective clients to secure new or additional sales.
• Maintain quality service by establishing and enforcing the company’s service standards.
• Become a valuable and helpful resource in all of dealings with clients by providing relevant information and guidance, research and recommended solutions with a friendly reputation in the industry.

4. Functional Competences

• Able to sell, up-sell and cross-sell.
• Able to plan, organise and prioritise tasks.
• Possess an aptitude in problem-solving.
• Able to work well in a fast-paced environment.
• Capable of collecting, analysing, processing and storing information.
• Good team working and communicating skills, both verbal and written.
• Able to manage relationships and expectations at various levels.
• Good interpersonal skills (approachable, positive, motivated, go-getter attitude).
• Possess computing skills, including MS Word, Excel, Outlook and conferencing software.
• Maintain relevant skills and knowledge by attending essential trainings and workshops.
• Continuously identify opportunities for further improvement to current sales processes.

Requirements:

• Possess at least a Diploma in Engineering
• Preferably at least 3 years of experience in technical and/or engineering sales preferably in refineries/petrochemical plants/pharmaceutical plants or related industries.

Interested candidates kindly APPLY or send in your resume to [email protected]

Tempserv Pte Ltd

License No : 06C3745

Daniel Lee / EA Reg No : R1989151

We are looking for a Solution and Service Delivery Manager to ensure customer satisfaction and be responsible for the committed time, quality and maximizing service profitability.

Responsibilities

1. Delivers the solution in compliance with customer requirements and organisation’s proposal.

· Supporting pre sales team to perform quotation, schedules and feasibility study.

· Completing and validating the functional specifications with the customer.

· Writing the project management plan and making sure of its right monitoring.

· Managing project risks and related action plans.

· Managing procurement (in sense of hardware, 3rd party or any other sub contracting means).

· Managing changes (impacts and scope evolution requested by the customer or up sell) during the project.

· Reporting internally and externally on project progress and issues (responsible for alerts and escalations).

· Ensures the configuration management and archival of project artefacts.

· Delivering projects to customer in performing all related activities (acceptance…).

· Working with operation team in building the best operational strategy (monitoring, reporting, security, High Availability, performance, etc.).

· Coordinating the implementation of the content of the Operational Requirements Specification (ORS) document

· Ensuring handover to the support team or specific internal/external interface

· Providing feedback to the Product and Deployment teams with information from the field in orderto improve Solution and Services offer.

· Ensuring practices related to the project are in line with the organisation ethics and values.

2. Manages the Services Delivery project (Service Management)

· To manage the transition from project to production (handover)

Ø To attend important project milestone reviews to understand project scope and clarify the deliverables status, providing the view of operations/support and final acceptance of the transfer.

Ø To provide Operational Requirement and Specification (ORS) to the delivery team.

Ø To review the contract (Service Level Agreement), Functional Requirement and Specification (FRS).

Ø To ensure that the operation team is ready to deliver the service by go-to-production.

· To prepare and perform operational kick-off meetings with external stakeholders.

· To be responsible of the Service Level Agreement (SLA) delivery to the customer.

Ø To ensure the compliance of the SLA and to provide this visibility to the customer.

Ø To work with Operation engineer and Operation expert to deliver the service defined in SLA.

Ø To monitor that the control service deliverables (report, customer communication, platform change …) are aligned with the production processes and market expected quality level.

· To plan and coordinate preventive maintenance actions regularly (complying with contract or Key Performance Indicator (KPI)) with internal and external stakeholders in order to ensure that the solution is always up, running, and in good conditions.

· To analyze the current traffic; follow up action Implementation.

· To Lead Operation engineer / Operation expert to match customer expectations.

· To make monthly report/meetings, manage escalations, perform action plan follow up.

· To coordinate when needed all actions on customer platform (change management, project set up, campaign, etc.

· To support the operation team on communication with customers.

· To give feedback on backlog and forecast to customer service and finance.

· Continuously improve the quality of operation.

· Making sure the team, keeps the customer database up to date

3. Drives the project by ensuring customer satisfaction, committed time and quality, project profitability

· To be the main interface and escalation entry point with customers for day-to-day relationship.

· Growing long-term relationships with customers by continually seeking to increase customer satisfaction and deepen client relationships.

· Anticipating clients needs and proposing alternative delivery solutions or business solution in cooperation with sales team.

· Deal with change request from customer in cooperation with sales team. Managing and documenting any change request, help sales to ensure the customer perceive the value of the CR (up-sell).

· Applying the quality processes and using project management tools deployed in Services departments, in particular

Ø Tracking closely the time and costs spent on the project and the Estimate to Completion (ETC)

Ø Managing billing milestones within project work breakdown structure (WBS)

Ø Managing revenue recognition tasks and milestones within project work breakdown structure (WBS)

Ø Freezing the budget on a monthly basis.

· Determining ways to reduce costs without sacrificing customer satisfaction.

· Maintaining satisfaction within assigned project team and workload balancing

Key Skills and Experience

· Bachelor/Master degree in Computer Science/Engineering.

· ≥ 3 years as Project Manager/Service Delivery Manager on customer facing cloud-based/en-premises solution project.

· Fluent oral and written skills in both English and Japanese.

• Native Japanese
• Fluent English
• Good translation skills from English to Japanese and vice versa

· Excellent customer relationship management / communication.

· Experience of the operation of hosted solution (ASP service) with SLA.

· Experience in incident management and change management.

· Expertise in people management and leadership.

· Strong organizational skills.

· Ability to manage and prioritize tasks efficiently.

· Solid resource planning and problem-solving skills.

· Readiness to demonstrate a proactive attitude.

· Experience to work with the multi-national and multi-site environments.

· Experience of translation on daily basis.

· Strong teamwork skills and attention to detail.

· The following are good to have but not mandatory:

• Working experience with Japanese Mobile Network Operators (MNO).
• PMP / ITIL certification.
• Technical knowledge on solution business (e.g. network, high availability, Cloud (AWS, GCP), etc).
• Technical knowledge on mobile phone applications.
• Technical knowledge on SIM card.
• Crisis and Risk management

Stag Match® is a registered education business that has become a leading education business in the education industry. Our growing services are in-line with Singapore’ Education system, which focuses on students’ creative thinking and analytical skills.

We are looking for an Operation cum Administration Manager (Education).

Responsibilities

• Familary with MOE and Education procedure . Must have operation experience in education ( enrichment , Training centre etc.)
• Provide overall support for operations , co-ordination and general office administration through a variety of tasks related to organization and communication.
• Scheduling Courses and Coordination to stakeholder
• Plan and improve SOP .
• Plan and scheduling trainers/staffs and assignments , Co-ordinating with Trainers/staffs and Stakeholders / Schools etc
• Provide Training for new Staffs/Trainers
• Provide Customer service ,support and guide to trainees enquiries
• Provide Simple IT support to students and stakeholders
• Plan and organise regular business reviews
• Assist in preparation of monthly report and update meeting with senior management
• Develop and maintain a filing system
• Provide support in project research work
• Assist in the planning and organising of eco-system, internal engagements and transformation initiatives
• Assist in commercialisation of products and solutions
• Provide support in the marketing and promotions of the Business Innovation Centre
• Provide after course and during course support.
• Able to follow up with claims and collection of fee.
• Able to travel to branches to branches
• Able to ensure day to day smooth operation running.
• Simple Book-Keeping

Requirements

• Minimum GCE A Level/Diploma in any discipline
• Prority for those having operation with robotics / Coding / Tuition centre.
• Good communication skills and with an excellent command of English.
• Proficient in Microsoft Office
• Proactive and with a positive mentality, creative with excellent presentation, communication, negotiation and interpersonal skills
• Able to work independently and as well as a team player
• Able to lead the team and have good initiative
• Prior operations and office administration experience preferred
• Never say die attitude
• Able to work under pressure

Responsibilities:

• Provide project planning and management, resource allocation, scheduling, product documentation and coordination with end users, partners, and vendors, to ensure project is on schedule.
• Design and provide implementation of L2/L3 switches, wireless AP & controllers, firewall, Network Access Controller (NAC), and Certificate Authority for enterprise network infrastructures, as well as cybersecurity applications.
• Provide presales support, technical solution proposals and documentation for turnkey projects and tender submission.
• Manage a small team of engineers to execute projects and support presales engagement.

Requirements:

• Minimum CCNA/CCNP
• Min 5 years working experience of related role
• Strong business acumen with strong interests in keeping up-to-date with current technologies.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• Construction Industry
• Experience in LTA Project is a MUST!
• Handling Tunnel Project

Responsibilities

• Responsible for the project's electrical system specifications, design submission, shop drawings, and details.
• Review the project's requirements to develop design calculations for the electrical and/or power supply systems.
• Work with relevant departments to develop effective designs and solutions.
• Ensure that all installations, commissioning, and maintenance of electrical equipment conform to standards, safety, timelines, and budgets.
• Report any abnormalities in electrical or power systems that will impact the project and conduct investigations immediately.
• Ensure all paperwork is submitted on time and follows the project specifications.
• Monitor the project progress and attend any technical discussions and meetings with contractors, subcontractors, consultants, stakeholders, and vendors to provide regular updates.
• Ensure all work activities are carried out and that all applicable regulations and standards are met.

Requirements

• Minimum degree in engineering or equivalent, and above.
• Preferably with at least 5 to 8 years of working experience in the construction industry or working with LTA projects.
• Excellent problem-solving skills, strong organizational skills, and the ability to effectively manage project timelines and budgets.
• Excellent communication and leadership skills.
• Familiar with construction worksite safety practices.
• Proactive, resourceful, and able to work with various stakeholders.
• 5.5 working days.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Responsibilities:

• Grow revenue from assigned telecoms companies and customers and develop new telecoms or managed service provider customers, by ”hunting” new accounts
• Provide consultative selling by positioning Global Internet services and SD-WAN services
• Upsell and leverage business from new and existing customer relationships
• Support the regional sales plan for all of Company’s services, identifying and closing new opportunities
• Understand and articulate Company's positioning, strategy and internet approach
• Demonstrate a clear awareness the specific market pressures, trends and changes
• Succeed through collaborating closely with a team of pre-sales Engineers and Technical leaders
• Resolve any client issues in a timely and thorough manner; escalates issues to manager as appropriate.

Requirement:

• Have some interest in IT industry
• Customer-focused, has excellent presentation and communication skills.
• Strong business acumen and a consultative approach
• Flexible and tenacious with the proven ability to guide sales to a close
• A customer-centric mindset.

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

Responsibilities:

• New Business Development and Logistic Sales (Air, Ocean, Local Transportation, Warehousing) across South East Asia and Australia
• Development in Logistic Business Inventory
• South East Asia and Australia’s overall Sales and operation profit management
• Client management
• Build a strong Business Development team that can deliver both short-term and long-term result in South East Asia and Australia
• Establish national supply chain strategy to ensure that company grow quickly to become an absolute top tier logistics company in South East Asia and Australia
• Lead a team of freight sales and Cooperate with procurement experts in South East Asia and Australia to drive the team to perform and deliver results
• Work with carriers for Air & Ocean freight to secure competitive price and stable space
• Achieve sales target (Air & Ocean)

Requirements:

• Bachelor’s degree Major in Business Administration, Transportation, Logistics, Supply Chain Management or a related field preferred. (Or an equivalent combination of work and education. / equivalent combination of work experience)
• 5 years’ experience in logistics
• Prefer work experience in global logistics company
• Business development & Sales
• Air & Ocean freight procurement
• Knowledge about overall logistic business (Air, Ocean, Local Transportation, Warehouse)
• Leadership for sales & procurement
• Strong Local transport / Air-industry / Ocean-industry network in South East Asia and Australia

HOW TO APPLY:

Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Hooi Wai Man (Samantha)

EA Personnel Reg No: R21100062

• MNC
• Attractive Salary Package (Fixed Allowance + AWS + VB)
• Friendly working Environment

Responsibilities:

Account Management (70%)

• Manage and develop relationships with existing customer accounts across various customer segments.
• Drive revenue growth for customer accounts and achieve sales targets provided.
• Track and monitor monthly sales performance of customers and products sold to maximize sales opportunities.
• Maintain consistent and effective communications with customers and provided them with relevant updates on new product promotions, launches.
• Practice effective, excellent communications with internal (eg. sales team, admin, operations, etc.) and external stakeholders (eg. customers, sales improvement vendors, trainers).
• Be proactive in finding solutions to challenges that arise in the external and internal environment.
• Provide market intelligence to Management for the formulation of sales and pricing strategies.
• Ensure prompt payments.

Business Development (30%)

• Generate new leads in line with the company’s overall growth strategy.
• Acquire and develop new customer relationships for long-term business relationships.
• Develop and grow a strong understanding of requirements of each customer segment.
• Cross Selling Project.
• Other ad-hoc duties as assigned.

Requirements:

• Candidate must possess at least a Diploma / Bachelor Degree or equivalent;
• Candidate possess at least 2 years of experiences in the food trading industry
• Customer service oriented, good interpersonal and communication skills;
• Team player and sense of responsibility;
• Comfortable in dealing with customer segment from food store / hawkers.

HOW TO APPLY:
Interested applicants, kindly send your resume in MS WORD format to [email protected] or please click on “Apply Now” and provide the below details in your resume.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).
Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd
EA License No: 19C9950
EA Personnel: Hooi Wai Man (Samantha)
EA Personnel Reg No: R21100062

Responsibility:

a) To achieve sales target set by company

b) To service and maintain good business relationship with existing account

c) To identify new business opportunity and develop new account.

d) To execute sales strategy and meet company’s objective

e) To liaise and coordinate with other divisions internally in regard to customer's request or new project implementation.

f) To provide quotation on customer's inquiry

g) To participate in contract negotiation

h) To review T&Cs between company and customer before implementation.

j) To provide problem reporting and resolution in regard to business issue

k) To report to Manager

Requirements:

a) Min qualification : Diploma

b) Good communication, Interpersonal skill & Negotiation skill

c) Min 2-4 years’ experience in related field

d) Self-motivated & independent

e) IT skill (Well versed in MS Office, Excel {knowledge of Pivot tables & other functions} and presentation skill

HOW TO APPLY:

Interested applicants, please click on “Apply Now”.

We regret only shortlisted candidates will be notified.

Important Note: Trust Recruit Pte Ltd is committed to safeguarding your personal data in accordance with the Personal Data Protection Act (PDPA).

Please read our privacy statement on our corporate website www.trustrecruit.com.sg.

Trust Recruit Pte Ltd

EA License No: 19C9950

EA Personnel: Chong Kar Mun

EA Personnel Reg No: R2089894