Role

Offer IT Services and Solutions to customers

Job Scope

• To implement effective and consistent sales processes.
• Drive sales process leadership from contact through strategy, proposal, presentation & successful conclusion for IT & Digital services within a defined market.
• To achieve established sales goals related to the building of necessary pipeline, legitimate contacts made within target market, presentations made to key stakeholders and decision makers, pilots produced, and full service and production agreements executed.
• Establish sales objectives through effective forecasting.
• To manage and develop major and critical customer accounts and coordinate the management of account management support when needed.
• To negotiate all aspects of contractual agreement including terms and conditions, duration, and pricing with the contracting entity.
• To develop and maintain relationships at the 'C Suite' while understanding and communicating prospective customers' corporate culture.
• To constantly cultivate and establish good rapport and relationship with clients.
• To maintain client relationship post-sale as account management to ensure satisfaction, ensure delivery against subsequent work order activity and identify additional opportunity within account based on evolving needs of client over the longer term.
• To prepare/craft out quotations and proposals with Technical Solution Pre-sales team and Delivery team for clients’ needs and requirements.
• To work well with Operation/Delivery Teams and other relevant stakeholders for the account management and smooth service delivery.
• To ensure proper handling/producing of sales documentation with strict adherence to company policies and processes.
• To research, monitor and understand the market trends and competitive trends to create strategic plans that will deliver desired results.
• Cold calling to arrange meetings with potential customers and prospect
• Interfacing with vendors / suppliers and building up relationships
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager

Job Requirements

• Having strong business-related knowledge, conscious and sensitive to business practices
• Ability and desire for sales job with a confident and determined approach Matured, proactive and able to work independently with minimal supervision
• Should be capable of thriving in the competitive market
• Highly Self-motivated and ambitious in achieving goals
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility, and determination
• Team player and able to work under fast-paced environment
• Be cost consciousness, positive and enthusiastic. Confident yet reassuring manner with clients always
• Be well-organized skill and persistence in completing tasks on time, pleasant and highlycustomer oriented
• Responds quickly to customers and demonstrates efficiency
• Good presentation skills and time management
• Good independent, coordination and interpersonal skill
• Good telephone and face-to-face personal skills are essential

Other Skills

• Privy to confidential information held on our databases and must exercise discretion
• Confident to deal with several things at any one time and constantly re-evaluate priorities.
• A polished appearance is necessary when meeting with clients
• Occasional overtime may be required as per management’s request
• Bilingual, strong command of English and spoken mandarin would be advantageous

Role

Offer IT Services and Solutions to customers

Job Scope

• Identify and develop new business opportunities.
• Cold calling to arrange meetings with potential customers and prospect.
• Maintaining and developing relationships with existing customers and prospects to ensure
  satisfaction and repeat business.
• Prepare and deliver compelling product demonstrations and presentations to customers.
• Prepare and provide sales quotations to customers.
• Negotiating contracts, the terms of an agreement and close sales.
• Establish sales objectives through effective forecasting.
• Providing support, information, and guidance to customers.
• Set sales forecast, reviewing own sales performance, aiming to meet or exceed targets.
• Interfacing with vendors / suppliers and building up relationships.
• Team player and able to work under fast-paced environment.\
• Assisting in implementing the sales strategy as set by the Sales manager, including strategies for encouraging repeat business and up-selling.
• Collaborate with internal, including technical support and product development to ensure customer needs are met.
• Up-keep of customers and partners/supplier’s database – updating where necessary.
• Record the progress of all enquiries and translate into a monthly report as directed by the respective sales manager.
• Ensure all customers are handled in customer-oriented manner

Job Requirements

• Strong technical knowledge of IT industry and its products and services
• Excellent interpersonal and communication skills.
• Excellent problem-solving and negotiation skills.
• Ability and desire for sales job with a confident and determined approach.
• Matured, proactive and able to work independently with minimal supervision.
• Should be capable of thriving in the competitive markets.
• Highly Self-motivated and ambitious in achieving goals.
• Meticulous, detailed, resourceful and result oriented
• To work with high energy, self-responsibility and determination.
• Be cost consciousness, positive and enthusiastic.
• Be confident yet reassuring manner with clients always.
• Be well-organized skill and persistence in completing tasks on time.
• Be pleasant and highly customer oriented.
• Be conscious and sensitive to business practices.
• Be practical and realistic: Responds quickly to customers and demonstrates efficiency.
• Good presentation skills and time management.
• Good telephone and face-to-face personal skills are essential.

Other Skills

• Privy to confidential information held on our databases and must exercise discretion.
• Confident to deal with several things at any one time and constantly re-evaluate priorities
• A polished appearance is necessary when meeting with clients.
• Occasional overtime may be required as per management’s request.
• Bilingual, strong command of English and spoken mandarin would be advantageous.

Responsibilities：

• Work in a global team to collaboratively design and develop a platform that provides world class finance service that is compliant and able to provide best user experience
• Create and review Product Requirements Document (PRD) for easy tracking within the project group
• Ensure the project is executed according to schedule to meet the deadlines
• Communicate with Engineers / Designers as well as internal stakeholders like Compliance and Risk to ensure the product offer the greatest value are prioritized
• Track and analyze key user metrics to solve issues and drive continuous improvements
• Constant refinement on workflow design to ensure the platform is intuitive for seamless operation to optimize conversion rate in the designated markets
• Support the Regional/Global Heads and work with different stakeholders to coordinate the implementation of product
• Articulate new features and enhancements to users and internal stakeholders

Requirements：

• A minimum of 5 years experience in product management or UI/UX areas
• Solid knowledge of website analytics tools, ability to execute SEO & UX design will be a plus
• Self starter and autonomous with the ability to drive projects from inception to completion
• Experience in product lifecycle management, preferably in an agile framework
• Strong time-management and organizational skills with ability to objectively prioritize
• Logical thinker with ability to identify and articulate rationale, assumptions, and risks
• Excellent collaboration and communication skills
• Self-starter who is able thrive in a fast-paced and cross-functional environment that is results-driven
• Proficiency in written and spoken English is a must

• To lead, execute and manage daily operations to achieve daily / monthly targets.
• Building and maintaining relationships with guests.
• Attend and resolve guest feedbacks or complaints.
• Ensure duty roster is efficiently planned according to operations requirement and manpower budget.
• Keep track of sales performance by identifying and analyzing the sales numbers.
• Lead and motivate staff in achieving sales targets.
• Enforcement of hygiene regulations and upkeep of the restaurant cleanliness.
• Conduct regular training for staff.

Overview
The job-holder is responsible to provide personalized, specialized and cost-effective care to patients, in accordance to established hospital policies and procedures, standards of nursing care and practices. He/ She is responsible for the effective and efficient running of the ward/department assigned.

Job Responsibilities
Primary Responsibilities:
• Assesses, plans, implements and evaluates care of patients with complex healthcare needs according to updated standards of nursing practice
• Ensures patient care delivery (inclusive of education and counselling) is carried out according to established standards of care practice using patient care plan / clinical pathways
• Co-ordinates patients’ access and treatment sequence where required for the specialty
• Conducts teaching and counselling for patients and their families / carers
• Initiates and ensures implementation of discharge planning for patients
• Leads and participates actively in the review of patients with the multidisciplinary team
• Follows up on patients at specialist outpatient clinics where appropriate
• Conducts specialty nurse-led clinic for patients and their families where needed
• Provides clinical supervision to nurses and nurse trainees to ensure quality patient care delivery
• Updates and maintains patient consultation / training statistics / other types of register / registry where appropriate
• Applies understanding of prevention of medico-legal issues in relation to patient care

Secondary Responsibilities:
• Acts as a resource person for clinical nursing matters
• Plans, implements and evaluates in-service staff education and specialty training courses based on unit and individual training needs
• Inducts newly graduated advanced diploma nurses in specialty care of a specific group of patients
• Guides and develops specialty competencies of registered nurses
• Reviews and develops clinical pathways and / or other plans of care in consultation with specialty nurses, nurse managers, doctors and paramedical staff
• Reviews and develops practice policies and guidelines and nursing standards in consultation with specialty nurses, nurse managers and doctors
• Assists with nursing audits on nursing care standards
• Applies best evidence to practice
• Participates in research activities
• Undertakes quality improvement / research projects
• Participates in training / quality improvement / research committees
• Contributes to performance appraisals of enrolled nurses, senior enrolled nurses, staff nurses, senior staff nurses and advanced diploma nursing students
• Takes on additional responsibilities or tasks as assigned by Senior Nurse Manager/Clinician, Deputy/Assistant Director (Nursing) and Chief Nurse

Requirements
• Registered Nurse with at least 9 years of post-registration clinical experience, of which 2 years must be as Assistant Nurse Clinician
• Diploma in Nursing with relevant post-basic advanced certification and Degree in Nursing from recognised training institution as approved by Singapore Nursing Board.
• Technically skilled and competent
• Good interpersonal and communication skills
• Computer literacy skill – MS Word and PowerPoint

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.
• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.
• Key point of contact for the Group’s Procure-to-Payment process.
• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.
• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.
• Maintain and establish AP policies and procedures for easy guidance and implementation.
• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.
• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.
• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.
• Knowledge of Esker and Vendor Invoice Management.
• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.
• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.
• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Reporting to the F&B Director, this role will operational procedures across the different outlets/brands adhered to company and governing regulations.

Key responsibilities

Operations

• Ensure that all the outlets and banquet are managed efficiently according to the established concept statements and adhere to company and governing policies & procedures.
• Assist in emphasizing the implementation of a flexible employee base, with the proportionate number of full time and part-time staff based on established business levels for the day.
• Delegate responsibilities to the team and ensure completion of tasks
• To represent the F&B department on the hotel's executive committee in the absence of the F&B Director
• Ensure that corrective actions be taken where necessary by Outlet Managers, Banquet Operation Manager and respective Head Chefs upon monitoring the service and food and beverage standards in all outlets and banquets.
• To assist and be available and on duty during peak periods and practice hands on management style.
• To conduct frequent and thorough kitchen inspections together with the Executive Chef of the Food & Beverage operations.
• To handle guest and employee inquiries in a courteous and efficient manner and report guest complaints or problems to supervisors if no immediate solution can be found and assure service recovery with guests. To ensure that these incidents are logged in the GIF forms and kept in file.

Guest Service

• To establish good rapport with guests maintaining good customer relationship and handle all guest complaints, requests and enquiries of food, beverage and service.
• To personally and frequently verify that guests in the outlets are receiving the best possible service.
• To spend time in the outlets (during peak periods) to ensure that the outlet is managed well by the respective outlet team and functions to the fullest expectations.
• To be demanding and critical when it comes to service standards.
• To ensure that the outlet team projects a warm, professional and welcome image and that the 3 service basics are performed (warm welcome, anticipation of guest’s needs and requests and service with a smile).

Financial

• To reinforce with all outlet managers a flexible work force using principles of multi-skilling and multi-tasking to ensure maximization of resource allocation.
• To ensure that each Food & Beverage outlet and banquet is managed successfully as an independent profit center.
• To analyze daily revenue and monitor upselling strategies and recommend innovative promotions to achieve profit.
• To assist in preparing an accurate monthly forecasts on covers, average check, revenue and expenses and schedule resources.
• To constantly review operating standards and implementation of new and innovative ideas to optimize revenue and profits.

Administration

• To ensure that all departmental operations manual are prepared and updated as assigned.
• To ensure that all Food & Beverage forms and reports by the Outlet Managers are forwarded in time to the F&B Office.
• To conduct daily operations briefings with Outlet Managers and Food & Beverage Meeting in the absence of Director of Food & Beverage and Executive Assistant Manager.
• To ensure that all meetings are well planned, efficient and results oriented.
• To ensure that deadlines on all projects are met.
• To counsel and discipline subordinates in matter relating to misconduct, on the part of the subordinates, contrary to the terms and conditions of employment, decide on appropriate disciplinary action including termination of employment.

Requirements

• Diploma/degree /professional certificate in hotel management/F&B management from SHATEC or other recognized institutions
• WSQ Follow Food & Beverage Safety and Hygiene Policies and Procedures
• Other existing and/or new Workforce Skills Qualifications (WSQ)
• 3-4 years’ managerial experience in Food & Beverage/Hotel industry
• Adept at work in a fast paced environment
• Able to communicate fluently to execute upselling techniques

Role

Assists and supports the sales team by coordinating and facilitating sales activities, ensuing the smooth functioning of sales operations, and providing excellent customer service. This includes, but is not limited to scheduling meetings, preparing presentations, proposals and raising purchase order.

Job Scope

• Answering of phone call and message recording during the absence of Sales personnel.
• Coordinate and assist with sales activities, including sales queries, correspondence, order processing, pricing, product availability, purchase orders, warranty tracking.
• Support the sales team in preparing quotes, proposals, and sales presentations to customers and notifying delivery schedule details & consignment updating.
• Raising Purchase Order and coordinate with partners/suppliers on delivery schedules, samples request, shipment tracking and relevant documentation issuance.
• Stock receiving and item quantity confirmation (when stock arrives).
• Coordinate with internal departments, such as system setup, logistics and finance to ensure smooth order processing and delivery to customers.
• Handle customer inquiries, complaints and requests in a timely and professional manner and provide excellent customer service.
• Assist with sales and marketing initiatives, including trade shows, promotional events and product launches.
• Collaborate with Technical team to ensure accurate and detailed product information is provided to clients
• Work closely with Finance team in outstanding payment follow up.
• Timely filing of documentations.
• Ensure an efficient tracking system of all paperwork.

Job Requirements

• Good knowledge of IT products, services and solutions.
• Proven experience in sales, preferably in IT industry or related technology sectors.
• Proficient in Microsoft Office Suite (Words, Excel & PowerPoint). 
• Bilingual, strong command of English and spoken mandarin.
• Team player and able to work in a fast-paced environment.
• Positive working attitude and willing to learn and take up new tasks as and when assigned.
• Meticulous and detailed.
• Excellent organizational and multitasking skills, with strong attention to detail and ability to prioritize tasks.
• Strong problem-solving skills and ability to handle customer inquiries and complaints with professionalism and diplomacy.
• Flexibility to adapt to changing priorities and deadlines.
• Good time management, resourceful and result oriented.
• Be well-organized skill and persistence in completing tasks on time.
• Be practical and realistic: Responds quickly to customers and demonstrates efficiency.
• Privy to confidential information held on our databases and must exercise discretion.
• Attention to detail is essential at all times to ensure customer satisfaction.
• Confident to deal with a number of things at any one time and constantly re-evaluate priorities.
• Knowledge of sales and marketing principles and strategies.
• Sales negotiation experience would be advantageous.

Other Skills

• Privy to confidential information held on our databases and must exercise discretion.
• Confident to deal with several things at any one time and constantly re-evaluate priorities.
• Good telephone and face-to-face personal skills are essential.
• Matured, proactive and able to work independently with minimal supervision.\
• Results-oriented mindset with a focus on achieving sales targets and customer satisfaction.
• A polished appearance is necessary when meeting with clients.

Core Responsibilities

• To provide overall support and assistance to the Orthopaedic Sales Team
• Perform sales / purchase order creation and execution for trade transaction
• Act as a liaison between Sales, Principals, and Customers in sales/ purchase orders, shipment documentation, and payment settlement
• Arrange import /export shipments via logistics provider
• Receive and prepare inventories for pre-dispatch check and dispatch
• Liaise with warehouse and delivery personnel for timely local delivery arrangement
• Coordinate and perform monthly cycle-count / annual stock count
• Identify potential issues and/or queries raised by Sales / Hospitals for effective dispute resolutions
• Investigate and escalate erroneous trade transactions for management resolutions
• Any other duties as assigned by the Reporting Manager

Performance Expectations:

• Ensure the accuracy of documents generated for distribution
• Ensure that FIFO or FEFO procedure is practiced based on IMS to prevent discrepancies in the inventory system
• Attend to enquiries promptly and provide good services to the stakeholders
• Ensure proper correspondence between suppliers and forwarders to ensure goods are received as requested
• Recommend corrective and preventive measures for non-conforming products
• Safe keep confidential records
• Implement Good Distribution Practices at all times
• Adhere to company policies and regulations

Skills & Experience:

• Possess at least a Diploma in any discipline
• Possess knowledge of MS Office (i.e. Excel, Word)
• Possess organizational, problem-solving, and good interpersonal and communication skills
• Able to take initiative, multi-tasking, work under pressure, and work independently
• Fresh graduates are welcome to apply
• Training will be provided

Job Description:

• Ensure brand alignment and consistencies in company collaterals.
• Go-to-person for production of group’s creative assets, collaborate across departments to create a holistic, on-brand output.
• Provide support in the compilation of tender proposals with the business development team.
• Write design stories, executive profiles, testimonials, case studies and press releases.
• Produce content for DB&B’s website and social media channels.
• Prepare for design award’s calendar and submissions.
• Work with photographers or videographers to document completed projects.
• Update project track records and portfolio
• Organise internal events.
• Monitor and analyse digital marketing campaigns with Google Analytics (SEO/SEM, Social Media Ads) to optimize ad spend and achieve lead generation.

Requirements:

• Degree in Marketing, Mass Communications, Business or related fields
• 3 to 5 years marketing (including digital marketing) and communications experience in a related industry.
• Proven business communication and writing skills, and excellent presentation skills.
• Bilingual proficiency in English and Mandarin
• Ability to proactively prioritize, manage and complete multiple projects simultaneously within time constraints.
• Strong attention to detail
• Strategic thinker with the ability to confidently communicate ideas and present to senior executives.
• Innovative and creative thinker
• Excellent leadership skills
• Independent and able to work in a fast-paced environment.
• Excellent interpersonal skills

• Develop and conceptualize content and campaigns focused on increasing brand awareness and customer engagement across channels
• Develop, manage and execute campaigns focused on increasing traffic and sales across e-commerce marketplaces including our own (Axquisite), Shopee, Lazada, FairPrice Online, Qoo10, Amazon, GrabMart and others
• Responsible for maintaining and updating the company’s website and e-commerce marketplaces while ensuring all content (pages, products and prices) are accurately displayed
• Research, analyse and present new and innovative ways to approach and execute social content
• Stay current with changes and advances in social media and advise on new channels and approaches to adopt
• Support in the creation of artwork and content (photos and videos) for our social channels
• SEO and SEM, research, analyse and present new and fresh ways to approach and execute social content
• Attend to customers' emails, enquires, messages on all social media platforms and administrative matters
• Perform duties of order processing coordination with various internal parties to ensure all sales orders are fulfilled efficiently and promptly
• Prepare and generate quotations, orders, invoices and coordinate logistics
• Day-to-day operations (including but not limited to packing and dispatching of parcels)
• Monitor products and quality checks, stock take and inventory records
• Ensure the accuracy of recorded transactions derived from source documents

~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~~

• Candidates with relevant experiences are welcome to apply
• At least 1 year of work experience in a marketing position with a track record, preferably for digital/e-business brand
• Experience in e-commerce operations/similar is preferred
• Adept in Canva, Facebook Business Suite, Google Ads & Google Suite will be a plus
• Excellent communication skills and CRM
• Quick thinking and problem-solving attitude in tackling obstacles that may compromise on workflow, capacity and/or quality
• Ability to work as part of a team and take direction accurately
• Strong computer skills to include MS Office, web-based systems, and social media

About our client: Our client is a leading facilities management company.

About the role: This role will be hired on a 2 years contract and renewable

• Reporting to Senior Admin Manager
• Oversee and lead a team of Admin Personnel in providing administrative support as well as customer service to the team and the residents
• To collate/check on Staff Attendance Report and pass to GM for vetting on 7th of every month.
• Record / write minutes for Admin and Operations Monthly meeting.
• Human Resource - New Staff onboarding / resigned staff outgoing / Employee records / activate & deactivate staff access card.
• Facilities Booking/ Permits
• Sourcing, inviting and awcparding Quotations for approved Admin contracts. Example - Insurance, Stationeries, Copier Toner, Paper and staf uniform
• Prepare Saturday Roasters for Admin and Call Centre team / Plan cover for staff absence and staff who are on leave
• Collation of new and renewal TOL. Liaise with Tenant and landlord and PO for missing documents
• Assist in sustainability projects
• Collating and submitting staff claims for transport, overtime and wellness benefits
• Co-ordination of various certification documentation for internal and external audits
• Summon offence notice on BES (By law carpark obstruction) till closure
• Booking of Badminton court.
• Cover PA during her absense for writing minutes, preparing GM documents
• Overseeing daily reporting for permits/quarterly reporting on admin contracts ending to HDB
• Feedback system / CFMS system support
• Presentation at GM and HOD for admin related matters

About you:

• Min Dip in related studies
• Min 3 - 5 years of admin managerial experience
• Independent, analytical and able to perform under pressure and tight timeline
• An effective communicator with strong analytical skills
• A team player who is meticulous to details
• Proactive in driving new initiatives

Others:

• Working Hours: Monday to Friday (8.30am to 5.30pm)
• Work Location : Ang Mo Kio

*Please note that only shortlisted candidates will be contacted.*

Employment Agency: Kingsforce Management Services Pte. Ltd.

Employment Agency Licence No: 94C3545

EA Personnel: Wong Pik Kiun (Kimberly)

EA Personnel Reg. No.: R1984508

SGH Research Office serves as a one-stop integrated centre for all research-related administrative matters. We are seeking a suitable candidate with experience in the management of research and clinical trial agreements.

As part of the Research Office, the candidate will be reporting to the Deputy Director. The Candidate will be expected to;

• Facilitate the negotiation process with external parties on research-related agreements including but not limited to non-disclosure agreements, material/data transfer agreements, project agreements, research collaborative agreements, clinical trial agreements.
• Work with external and internal teams to draft, review and execute research-related agreements.
• Advise and assist Principal Investigators on research-related matters and compliance to internal research-related policies and procedures.
• Formulate and implement research agreements-related policies, processes and dashboards.
• Supervise and train junior staff in the team on research agreement management.
• Coordinate report collation, provide administrative support for research-related meetings and events, and other ad-hoc duties to support the Research Office functions, that may be assigned from time to time.

Job requirements

• Degree in medical, health, science, law related areas or general degree with relevant experience.
• At least 6 years’ experience in managing research agreements, preferably with 2 or more years in managing clinical trial agreements.
• Experience with leading a team will be an advantage.
• Familiarity with healthcare systems in research related areas will be an advantage.
• Strong problem-solving and stakeholder management skills.
• Ability to adapt to fast-moving situations.

You will support the fundraising efforts and develop win-win fundraising partnerships with internal and external stakeholders for Singapore General Hospital. You must be familiar with the gift cycle, including initiating contact, cultivating potential donors, creating solicitations, writing proposals, and stewarding donors. You will lead and implement strategies to secure philanthropic funding for research, education and patient care. You will also perform Secretariat duties to support the board.

Job requirements

• University Degree in Marketing, Communications, Business Administration or related field
• Minimum 8 years of working experience with at least 3 years of relevant work experience in fundraising, donor relations and stewardship
• Energetic, self-motivated with strong multi-tasking and organisational skills to effectively work with diverse groups
• Strong interpersonal, verbal and written skills and the ability to collaborate and build alliances
• High in customer service orientation, personal motivation and commitment to drive philanthropic support
• An active listener with a strong ability and belief to maintain a high level of confidentiality with respect to stakeholders, colleagues, prospects and donors.
• Candidates with more experience will be considered for the higher position

Job Description

1. Manage and lead a team of engineers, coordinators and draftsman for a D&B project.
2. Manage the domestic C&S consultants to meet project program, design deliverables, and ST submission
3. Manage, evaluate and advise on appropriate civil and structural engineering solutions proposed by consultants to meet the project objectives, requirements, budget, specifications and code requirements.
4. Review and value-add to the designs/specifications/drawings submitted by consultants and contractors to ensure structural integrity, quality, compliance and value for money
5. Oversee structural works, coordinate with client's, consultants and sub-contractors on structural matters
6. Attend consultant and site meetings with the Project Team and conduct inspections on site to ensure that the civil and structural engineering works carried out by the contractors meet the desired quality/workmanship, specifications, code requirements and the projects are completed on time and within budget
7. Lead and manage C&S project teams by outlining and assigning work, reviewing technical accuracy and technical outcomes
8. Assist and supervise the preparation of structural coordination and rebar shop drawings for the project to be used on site for production
9. Monitor shop drawing progress and provide support to production team
10. Issuance of RFI & Site-Design Amendments
11. Ensure timely completion and good quality of works
12. Any other ad-hoc duties and tasks as may be assigned

Job Requirements

1. Minimum 5 years of relevant work experience as structural manager role. Experience in PPVC D&B projects is a plus
2. Degree holder in Civil Engineering or equivalent
3. Skill in Autocad & Revit is a plus

Working Hours: 9am to 6pm (Monday to Friday)

Working Location: Thye Hong Centre, Redhill

Responsibilities:

• Attend to customer inquiries / orders
• Assist in preparation of Quotation and Sales Order for order processing
• Assist in prepartion of Commercial Invoice and Packing List for shipment arrangment
• Liase with customers (local/overseas) and freight forwarders on delivery schedule
• Collaborate with other departments to ensure sales, queries and deliveries are handled efficiently and promptly.
• Provide billing information to Accounts Department
• Assist in administrative works as required

Requirements:

• Minimum GCE ‘O’ Level & ITE or Diploma with 2 years working experience will be an advantage
• Proficient in Microsoft Word, Excel and other administrative application
• Possess good interpersonal and communication skills

The role holder, reporting to the Financial Controller, is responsible for leading and managing the Finance Shared Services Accounts Payable (AP) team to deliver quality services and improve the overall efficiency of AP operations.

Key Responsibilities:

• Lead the establishment of a Finance Accounts Payable Shared Services Department in Singapore.
• Proactively manage and monitor the Group’s Accounts Payable (AP) function to drive accuracy and timeliness of all transactions.
• Key point of contact for the Group’s Procure-to-Payment process.
• Perform monthly Suppliers Statement of Accounts reconciliation and accruals.
• Support and collaborate with internal stakeholders in all areas of AP processes, with the objective of improving operational efficiency.
• Maintain and establish AP policies and procedures for easy guidance and implementation.
• Continuously structure, standardise and optimise financial processes and system to ensure optimum efficiency.
• Lead and motivate a new team to provide high quality services and stipulated turnaround time.

Others

• Assist in the implementation of new ERP system with primary focus on the Accounts Payable modules.
• Ad-hoc duties as assigned.

The Ideal Candidate Should Possess the Following:

Qualification and Experience

• Qualified ACCA / CA with at least 8 years’ experience in Finance and 3 years’ experience in a leadership role

Knowledge and Skills

• Strong knowledge of AP processes with experience in setting up AP shared services.
• Knowledge of Esker and Vendor Invoice Management.
• Strong collaboration mindset as this role requires working with many stakeholders in areas of improvement, compliance with SOPs, suppliers and rectifying payment issues.
• Excellent problem-solving skills and the ability to independently prioritize multiple tasks and bring projects to completion.
• Must be able to lead, motivate and develop the team members and be ready to cover any open positions.

Jessie Hoe Huey Miin

CEI R1103861

EA: 99C4599

Senior Executive / Assistant Manager, Ops and Admin (Surgical & Specialised Services)

The incumbent will be responsible for the management of assigned clinical service(s) across the continuum of care, and achieving stated outcomes in customer service, volume & financial targets, processes and learning & growth perspectives.

Duties & Responsibilities

• Manage service point operations assigned
• Responsible for daily operations of these service points, including front counter services, administrative / operational matters and partnering Nurse Manager and other stakeholders to solve system and process problems
• Work with other department managers to ensure a positive experience for patients along the continuum of care
• Ensuring facilities are patient friendly and safe
• Partner the department managers (Ops & Admin) in achieving customer satisfaction targets
• Responsible for devising innovative services to continually improve service levels and delight customers
• Responsible for achieving volume and financial targets for clinical targets assigned. Develop and carry out business plans in conjunction with clinical chiefs to ensure that goals are reached
• Manage business through annual financial budgeting and regular reviews with clinical heads, and development of new business
• Manage a group of non-nursing staff providing services in service points. Conduct appraisals for non-nursing staff
• Ensure that non-nursing staff receive appropriate induction, orientation and training so that they possess appropriate skills and knowledge to carry out their jobs.
• Responsible for staff recruitment and retention to achieve stable, skilled and motivated workforce and achieve the desired customer and business outcomes.
• Responsible for two-way communication between staff and management and ensure timely dissemination of information, escalation of issues and recommending solutions to problems
• Participate in committees and other tasks as assigned
• Job rotations to other operational areas after 3 years

Job Requirements

• Degree in any discipline with minimum 3 years’ work experience in Healthcare industry
• Healthcare operational experience will be advantageous although not necessary
• At least 2 years of experience in managing frontline staff
• Analytical, quantitative with strong communication skills (written and verbal)
• Proficient in Microsoft Word/Excel/Powerpoint

If the role sounds interesting to you, please contact ‘[email protected]’ to understand more on the role. Please indicate the position that you are interested in the subject heading.

*Only Singapore Citizens and Singapore Permanent Residents may apply.

Job Summary

In this exciting opportunity, you will lead and expand a team of web-developers to meet the needs of our growing e-Commerce business through continuous enhancements. You will be the front-line IT support to the e-business team members in ensuring all critical issues are resolved timely.

Primary Relationships

The position reports directly to the Head of IT. Within the organization, this position has primary working relationships with IT Support Team and Digital Sales and Marketing Team at TWG Tea headquarters. Outside the organization, the position coordinates primarily with platform vendors and partners.

Responsibilities:

• Formulate support and development methodologies and enforce conformance by all parties
• Responsible for ensuring on-time delivery of all digital marketing campaigns and initiatives over Omni-Channel platforms and global marketplaces from a technical angle
• Responsible for working closely with e-business team members to transpose digital business needs into action plans, and drive the deliverables to succession
• Generate meaningful insights through data-driven analysis and post-mortem reviews
• Continuous innovation on ways to enhance the worldwide digital presence and customers’ online (UI/UX) experience, social listening, SEO and other digital online
• Lead and coordinate with various departments and business partners/ platform vendors to meet target objectives globally, including make proposals to streamline internal processes
• Responsible for infrastructure scalability and able to cope with seasonable traffic requirements
• Review and manage partner/vendor contracts, ensuring vendors meet their Service Levels
• Build test case scenarios and formulate roll-out plans to ensure quality delivery from vendors, ensure uninterrupted deployment as well as ‘go-live’ strategies

Requirements:

• Diploma/Degree in Computer Science, Software Engineering or related disciplines
• Minimally 3 years’ experience in leading a support and development team
• Must have eCommerce project development and implementation experience using Agile Methodology.
• Good track record of product management and development covering multiple platforms, but not limited to, e-Commerce, m-Commerce/Mobile App, CRM, SEO, Online Marketing etc
• Familiar with maintaining Cloud infrastructure like AWS and Microsoft Azure
• Minimally 5 years’ experience in an eCommerce environment, always updated with digital news preferably in the online luxury space
• Experienced working with online platform giants like Amazon, Google, Zalora etc is a bonus
• Minimally 3 years’ experience in web and Mobile App development, CMS platform management, integrations with databases, CRM and ERP systems
• Possess hands-on skills in web/mobile programming languages like C++, HTML, CSS, Xamarin, React Native on both Android and iOS platforms
• Must have experienced in administrative setup and maintaining CICD using tools like JIRA software management, service management, Github, AppVeyor, Jenkines, Azure Devops, etc
• Must have experience managing source codes and change management using Githubs/ Gitlabs, Bit Torrents, etc
• Ability to be hands-on to guide and mentor the team of developers to collectively meet targets
• Possess outstanding leadership skills with great communication skills to lead and influence multiple cross-functional teams, management and partners
• Energetic, independent and self-motivated individual with good business acumen
• Strong communication skills with excellent command of English
• A plus point to be fluent in spoken Chinese or French (in order to liaise with TWG Tea partners in North-Asia and Europe)

Only shortlisted candidates will be notified.

Please apply with a detailed resume indicating reasons for leaving, last drawn salary, expected salary and date of availability.

Primary Responsibilities:

• Developing strategies and tactics to boost the company’s reputation and drive qualified traffic
• Deploying successful marketing campaigns from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis
• Produce valuable and engaging content for our website and blog that attracts and converts our target groups
• Build strategic relationships and partner with key industry players, agencies and vendors
• Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely
• Oversee and approve marketing material, from website banners to hard copy brochures and case studies
• Measure and report on the performance of marketing campaigns, gain insight and assess against goals
• Analyze consumer behavior and adjust email and advertising campaigns accordingly
• Research on in-house video story board and script.
• Lead a team of graphic designer and social media/content executives

Requirements and skills:

• Demonstrable experience in marketing together with the potential and attitude required to learn
• Proven experience in identifying target audiences and in creatively devising and leading across channels marketing campaigns that engage, educate and motivate
• Solid knowledge of website analytics tools (e.g., Google Analytics, NetInsight, Omniture, WebTrends)
• Experience in setting up and optimizing Google Adwords campaigns
• Numerically literate, comfortable working with numbers, making sense of metrics and processing figures with spreadsheets
• A sense of aesthetics and a love for great copy and witty communication
• Up-to-date with the latest trends and best practices in online marketing and measurement
• Familiar with F&B and tourism industries.
• BSc/MSc degree in Marketing or related field

Primary Responsibilities

• Responsible and oversee Finance, HR and Administration function of the organisation and ensure efficient execution of processes across departments.
• Handle full set of account, group consolidation and all relevant statutory reporting
• Ensure timely submission of financial & management reports.
• Responsible for company’s insurance matters
• Handle HR matters including payroll processing and recruitment
• Develop and execute talent management strategies, total rewards strategies, and other HR strategies.
• Develop the annual budget and optimize expenses for the organization.
• Responsible for budget development, expenses optimization and financial management

Job Requirements:

• Bachelor's degree in Finance/Accountancy or equivalent
• At least 5 years of relevant working experience
• In-depth understanding and knowledge of HR, Finance and Administration policies and practices
• Possess good interpersonal & communication skills
• Able to work independently
• Proficient in MS Office and Quickbook

Applicants who possess relevant experience for the above responsibilities are most welcome to apply. If you do not possess the above experience, your application will still be considered on individual merits and you may be contacted for other opportunities.

Job Purpose:

Promote and sell media products and services offered by the Company. Maintain and expand customer base in a bid to achieve sales targets set by the Company.

Job Duties:

• Experience in F&B and travel industry.
• Generate new business by expanding existing accounts
• Effectively managing existing client relationships to retain revenue
• Use relevant marketing tools and platforms such as Google Analytics to understand clients’ digital marketing performance and propose solutions to clients
• Obtain new accounts through new leads, cold calls, existing relationships, promotional events, or other sources
• Partner collaboratively with channel partners to understand their business and creatively adopt programs to drive new revenue, and expand business partnerships
• Evaluate and prepare business plans for key accounts.
• Manage accounts through entire sales process; business development, prospecting, and specifications through contract negotiations, signing, and post-sales support
• Deliver an accurate weekly, monthly & quarterly pipeline reports and business forecast
• Work to maximise sales and meet targets in the short and long term

Skills and Qualifications:

• Associate’s or Bachelor's Degree in Business, Marketing, or a Related Field;
• Proven tracked record in Media Sales;
• Experience in Customer Service and Account Management
• Great Presentation Skills
• Outgoing Personality, Excellent Interpersonal Skills, Persuasiveness, Likeability, Confidence, Listening, Resilience, Creativity, Adaptability, Organisation, Detail-Orientated, Multi-Tasking & Reliability

The Office of Digital Empowerment is dedicated to revolutionising our healthcare ecosystem by harnessing the power of digital technologies to enhance patient care, operational efficiency, and innovation. Our primary objective is to help design, implement, and continually evolve a holistic digital strategy that aligns with the SingHealth's mission and goals. We aim to empower our employees with innovative technologies, fostering a culture of innovation and agility while facilitating a seamless, multidisciplinary collaboration. Through our efforts, we seek to create a patient-centric digital ecosystem that not only mitigates healthcare challenges but also drives sustainable growth and excellence in clinical and administrative workflows. The Senior Manager, Office of Digital Empowerment plays a key role in driving and spearheading this effort.

Job Description

As the Senior Manager, Office of Digital Empowerment, you will be responsible for the following:

• Create and manage clear roadmaps for strategic digital initiatives, set objectives, timelines, and success metrics, and ensuring alignment with the division’s digital strategy and SingHealth's overarching objectives.
• Lead cross-functional teams through ideation, conceptualisation, planning, and execution of digital projects.
• Foster a culture of innovation, agility, and continuous improvement within the digital empowerment team.
• Spearhead major digital innovation and transformational initiatives, driving the adoption of automation technologies such as robotic process automation (RPA), chatbots, and Microsoft 365 (M365) for enhanced workflows.
• Collaborate closely with key stakeholders to develop annual plans and budgets for digital projects. Manage budget portfolios and utilisation.
• Stay informed about emerging technologies and healthcare challenges, regularly assessing their viability and potential adoption to improve clinical and business workflows.
• Act as the digital representative, providing expertise and guidance in projects, task forces, committees, and initiating open conversations with senior management and key stakeholders.
• Establish and nurture both internal and external partnerships to advance digital transformation initiatives.
• Oversee and manage digital platforms, including websites, mobile applications, and digital tools, ensuring system service levels are met. Provide prompt technical support for any system-related issues that may arise.
• Demonstrate flexibility and readiness to undertake any additional responsibilities and duties assigned within the Office of Digital Empowerment.

Job Requirements

• Degree in Computer Science or Business Administration or related field; Master’s degree will be an advantage
• At least 10 -12 years of experience in the IT industry, including roles of a similar nature, with at least 4 years of managerial or supervisory experience
• Highly proficient in one or more of the following areas: cloud computing, voice/chatbots, RPA, and/ or M365 technologies
• Demonstrate excellence in project management, with the ability to effectively manage multiple projects concurrently and deliver them timely
• Possess a strategic mindset and ability to translate digital strategies into actionable plans
• Possess strong communication and influencing skills
• Self-directed and committed to continuous self-improvement

Our Organisation

Delaware Consulting Asia Pacific Pte Ltd (“delaware” in short) is an IT consulting company in Singapore with global connect. We deliver advanced ICT solutions and services, guiding our customers through their business and digital transformation. We partner with SAP, OpenText, Microsoft and SalesForce, as well as a group of technology partners to support our customers with truly omni-channel customer experience.

Our Team

• We are a dynamic, stimulating team of highly motivated professionals with attention for personal development in your expertise.
• We offer a continuous process for learning, development, and growth.
• We offer a challenging and dynamic job.
• We know there’s more to life than work. We organize team events and impromptu drinks: Nothing better for team spirit, right?
• We are a flat organization with short lines of communication;

Your Role [One of the following roles will apply, depending on the recommended job level for Project Manager]

Senior Manager

As a Senior Manager, you are fully responsible and guiding in delivering complex or high-risk engagements, successful people manager even in difficult circumstances, is key person in business and/or solution development of complex engagements for customers or prospects; or

Manager

As a Manager, you are expected for the end-responsible, leading in their field of expertise customer and internal engagements and as such recognised and appreciated by customers & internally.

Senior Consultant

As a Senior Consultant, you are working & delivering autonomously, coaching colleagues while working on customer and internal engagements.

Your Responsibilities

• You will be involved in engagements with a variety of customers and industries for SAP implementations.
• You will be involved in delivering projects, meeting both internal financial and operational targets as well as contractual requirements.
• You will have to deliver projects on time, with quality and within budget – actively managing scope and requirements.
• You conduct cost-benefit analysis and develop business plan.
• You evaluate and address external and internal business environment changes for impact on project scope.
• You assess consolidated project plans for dependencies, gaps and continued business value.
• You estimate budgetary needs based on project scope and anticipate future budget challenges.
• You plan and manage project compliance requirements, changes, issues and risks, closures and backlog.
• You conduct project reviews to recommend changes to project schedules, cost or resource requirements.
• You facilitate discussions, problem-solving and conflict resolution.
• You manage project budget, work allocations, manpower and
• You manage project budget, work allocations, manpower and resourcing needs for the team.

About you

Your Knowledge, Skills and Qualification

• You have a tertiary qualification in any discipline. Bachelor's degree in computer science, Accountancy, Business admin will be advantageous.
• Ideally, you possess complementary technical knowledge and/or are familiar with SAP and other IT technologies such as: web services and web frontends (JavaScript,.Net), interfaces and integrations, and database technologies (Oracle, MS SQL). Additional infrastructure experience (OS, virtualization and load balancing) is a further advantage.
• Good problem-solving, analytical, synthesis, system thinking and solutioning skills.
• Project management skills

Your Experience

• You should have past experience in all facets of project management activities such as scope management (incl. change requests), risk management, stakeholder management, project communications, etc.
• Strong integration working experience with other SAP modules.
• You have experience in different industries in Singapore.
• You have experience in at least 2 Cycles of end-to-end implementations.
• Strong Business knowledge and ability to interact with business users.
• Effective communication (written and oral) and interpersonal skills.
• Independent with strong analytical skills and ability to work under pressure.
• Related professional/technical qualifications will be a plus although not mandatory.
• Experience in SAP S/4 HANA is highly advantageous.

A glimpse of what you’ll do:

• Management of administration and support of the Authority’s IT applications and services in meeting Service Level Agreement and IT security policies.
• Manage and monitor the incident and problem management of Authority’s IT applications and services.
• Develop guidelines, process, and procedures to continuously improve incidents management, escalation and systems monitoring.
• Manage contracts and budget of the assigned IT applications and services.
• Provide application support in all stages of development, testing and production.

What you’ll need:

• Bachelor’s degree in Computer Science, IT, or equivalent fields.
• Minimum 3 years (or 5 years for Senior Subcontractor) of required experience in RPA Programming, budget management, incident management handling, account access management and KPI reporting.
• Any system analysis experience with operation of portal/applications - incident management

Benefits

• AL: 14 days
• ML: 14 days
• Medical Card
• End of contract bonus per year of services

Interested applicants: kindly submit your resume to [email protected]