Responsibilities:

• To maintain a professional, positive and empathetic attitude at all times
• Provide professional and excellent customer support, encouraging customers to come back
• To satisfactorily respond to customers’ demands and queries with excellence.
• To gather and retain customer information
• Communicate and coordinate with the team and management to ensure smooth operations
• Provides feedback on the efficiency of the operations and customer service process

Qualifications & Requirements

• Diploma or Bachelor’s Degree in relevant fields
• Professional looking and well-groomed to the standards set
• Proficient in customer service and communication skills
• Ability to stay calm in any given situation
• Possess digital literacy
• 1-2 years of relevant customer service experience will be a plus
• Prior experience in the beauty line preferred

Are you passionate about fostering artistic expression and helping children discover their unique voices? We're on the lookout for a dedicated Operations Manager to lead our bustling Children's Art Centre at both Tanglin Mall and Great World outlets.

If you thrive in a vibrant environment, are committed to keeping things organized, and enjoy engaging with parents to drive our Sales forward, we want to hear from you!

Embrace the joy of managing a creative haven where kids can explore, experiment, and grow.

Weekend availability is essential.

Note: First Konnection is assisting with this recruitment process.

Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of our Tanglin Mall and Great World outlets, ensuring smooth and efficient functioning of all classes and activities.
• Staff Management: Recruit, train, and manage a team of instructors and administrative staff.
• Customer Service: Maintain high standards of customer service, addressing parents' inquiries and concerns promptly and professionally.
• Sales Management: Monitor and drive sales performance to achieve targets, implement strategies to boost enrollment and participation.
• Facility Management: Ensure the art studio facilities are well-maintained, safe, and conducive to learning. Coordinate with vendors and service providers as needed.
• Scheduling: Manage the scheduling of manpower and classes to ensure optimal coverage and efficiency.
• Budget Management: Manage the operational budget, track expenses, and optimize resource allocation to achieve financial goals.
• Marketing and Outreach: Support marketing efforts to promote the art school and attract new students. Organize events and activities to engage the community.
• Compliance: Ensure all operations comply with relevant regulations and guidelines.

Requirements:

• At least 1 year of experience in an operations management role, preferably within an educational or enrichment setting.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Passion for arts education and working with children.
• Proficiency in Microsoft Office and Google Docs.
• Ability to think independently and solve problems effectively.
• Open to feedback and committed to continuous improvement.

Working Hours:

• 5 days work week, including both Saturdays and Sundays.
• Weekdays: 09:00 to 18:00
• Weekends: 09:00 to 19:00
• 1-hour lunch break
• Days off: Management will advise

Salary Range:

• Base Salary as Advertised + Sales Incentive

Join us and be a part of a creative and inspiring community dedicated to nurturing the next generation of artists!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Responsibilities:

• Involving in both restaurant and salons operations is mandatory
• Manage day to day restaurant & salons operations, and ensure a positive outlet image
• Coordinating front and back of the house operations for smooth delivery of services
• Training / coaching of new and current staff on customer service best practices
• Managing staff training, schedules and work performance
• Organize and supervise shifts
• Respond promptly to customer complaints, suggest solutions to resolve complaints
• Ensure compliance with safety and sanitation regulations
• Control operations cost and identify measures to cut wastages
• Maintaining market awareness and developing new and innovative processes for more efficient restaurant operations
• Preparing of reports
• Analyze and forecast sales figures to maximize profits

Qualifications & Requirements

• Bachelor Degree in Hospitality, Retail Management or related field
• Proven work experience as Restaurant Manager / Hospitality Manage
• Strong leadership skills
• Excellent communication skills
• Financial Management skills
• Customer service oriented
• Proven experience as Head of Operations or equivalent position in a fast moving company
• Posses strong knowledge of beauty and F&B industry 's legal rules and guidelines
• In depth knowledge of diverse business functions and principles (beauty lifestyle especially salon, logistics, supply chain, customer service, etc)
• Working knowledge of data analysis and performance / operation metrics

Overview:

We are seeking a highly motivated and detail-oriented AM Finance Manager with exceptional stakeholder management skills and prior experience in a similar role. The successful candidate will be responsible for coordinating financial activities with the Global Finance Shared Service Centre, ensuring efficient and effective financial operations, and building strong relationships with key stakeholders.

Key Responsibilities:

1. Financial Coordination and Reporting:

· Coordinate month-end and year-end financial closing processes with Finance Shared Service Centre (FSC).

· Ensure accurate and timely recording of financial transactions.

· Prepare and submit financial reports to HQ on monthly basis.

· Assist with the preparation of financial statements and other regulatory reports.

· Coordinate with external auditors and provide necessary documentation and support during audits.

2. Implementation and transition:

· Ensure close integration of process designs with finance and business units.

· Ensure processes, accountabilities and responsibilities are clearly defined.

· Review procedure documents and user guides.

· Manage transition and feedback from key stakeholders.

· Define and negotiate service level agreements (SLA) detailing scope and KPI.

· Collaborate with HQ on integration of internal control framework into process design

· Define new allocation of tasks within Finance team

3. Coordination:

· Point of contact for escalation of issues for FSC-related process, monitoring and driving effective resolution.

· Facilitate regular meetings with stakeholders to review service delivery, address issues and align on goals.

· Develop and maintain a comprehensive SLA review plan, ensuring timely monitoring against plan and transparent communication on issues.

· Facilitate the integration of new functions / processes into the FSC.

· Support FSC transformation initiatives, including system implementations and process redesigns.

4. Process Compliance and Improvement:

· Ensure processes and end results in compliance with company policies, financial regulations, and standards.

· Conduct regular process reviews and audits to ensure ongoing compliance.

· Update procedure documents and user guides in accordance to Group accounting guideline, policy and threshold.

· Stay updated with industry trends and best practices.

5. Additional Duties:

· Support the implementation of new financial systems or tools.

· Assist in special projects and initiatives as needed.

· Provide support for financial operations as required.

Qualifications:

· Bachelor's degree in Finance, Accounting or a related field.

· Minimum of 5-7 years of experience in a similar finance coordination role.

· Proven experience in managing relationships with stakeholders at various levels.

· Excellent communication and interpersonal skills.

· Proficiency in SAP and Microsoft Office Suite

· Ability to work independently and as part of a team.

· Strong organizational and time management skills.

· Knowledge of IFRS

For interested applicants:

Please send your resume to [email protected]

We regret to inform that only shortlisted candidates will be notified.

Ashley Loo Yan Ni | R2095115 | EA License Number: 99C4599

Recruit Express Pte Ltd Company Reg. No. 199601303W

Join our team as a Business consultant, specialising in B2B sales, focusing on selling a comprehensive range of services including SEO, SEM, Paid Social (Facebook, Instagram, Linkedin, WeChat), Content Creation, Website Development, and Government Grant Solutions. This role requires a proactive sales approach, including cold calling and other strategic means to drive business growth.

• Monday to Friday 9am to 6pm
• Location: 1 Grange Rd, Level 7 Orchard Building, Singapore 239693
• Salary: Basic ($3,200 - $3,500) + Commission + Incentives
• Benefits and Others: Performance Bonus, Annual Flexi-Cash Benefits
• Clear Career Progression Path

Job Description

Prospecting and Cold Calling:

• Identify and reach out to potential clients through cold calling and other lead generation activities.
• Educate prospects on our range of services and solutions, highlighting their benefits and value propositions.

Appointment Setting:

• Collaborate with internal marketing and sales teams to identify qualified leads and set up appointments with potential prospects.
• Coordinate schedules and logistics to ensure smooth and timely appointments.

Client Relationship Management:

• Establish and nurture relationships with new clients, understanding their needs and proposing tailored solutions.
• Cross-sell and upsell additional services to existing clients based on their evolving business requirements.

Market and Competitor Analysis:

• Stay informed about industry trends, market developments, and competitor activities to identify opportunities for growth.

Job Requirements

• Proven track record in B2B sales, with experience in key account management preferred.
• Strong negotiation and communication skills, both written and verbal.
• Proficiency in CRM software and MS Office Suite.

Interested applicants, click APPLY NOW or text +65 8062 3502 for a confidential discussion.

The Job:

• Lead AP operational teams to resolve operational issues in timely manner in accordance with procurement policies and standard operating procedures and ensure compliance with all relevant regulations, laws, and reporting requirements
• Ensure all vendor invoices and payment requests are processed accurately as per payment run schedule and due date.
• Review of vendors statement of account (SOA) reconciliation and monthly AP aging report to resolve disputes in an organised manner.
• Ensure all staff claims are processed and paid timely.
• Provide support and execute improvement plans.
• Provide support to month end closing process

The Requirements:

• Min Diploma/ Degree with Min 5-8 Years of relevant working experience in AP function with 3 years of audit experience
• Preferably with mentoring or team lead experience

Interested applicants can send their detailed resumes to [email protected].

CEI: R1104482

JANE LUI JIE'EN

Company Registration No. 199601303W

EA Licence No. 99C4599

The Job:

• Support on managing the company operations with key internal meetings coordination and simple minutes-taking and with service contract and service fee management.
• Support to plan and propose mid-term and budget plan and investment plan
• Control forecast/ actual for MD office and BP.
• Support on managing representative offices’ operations

The Requirements:

• Min Diploma/ Degree Holder with 3-5 years of relevant Business Planning, Administrative Support and coordination work
• JLPT N1/ N2
• Proficient in MS Office

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Company Registration No. 199601303W

EA Licence No. 99C4599

Job Description:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination experience

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• We are looking for fun-loving, fitness-crazy people to join our growing MAX OUT FITNESS (MOF) family!
• As our Sales & Marketing Consultant, you shall possess strong sales and customer service qualities to drive sales and boost client base.
• Sales experience in a commercial gym is preferred.
• Right attitude to learn, continuously improve the individual performance, help the members achieve their goals and help improve the club performance. In return you will get good career prospect, career growth, benefits and an enjoyable work atmosphere!

The Job:

• Strategise and implement holistic regional marketing plans encompassing paid, owned, earned and social channels for the purposes of promoting Group Business Banking and Group Commercial Banking, within the Group Wholesale Banking and Markets business group
• Evaluate creative and media agencies and guide them in developing effective marketing channels and collaterals, while maintaining budget efficiency and an optimal channel mix
• Monitor and track campaign performance and results that aid effective decision-making for future campaigns and for best practice sharing
• Monitor, track and optimise allocated marketing budgets against planned initiatives, to achieve agreed annual business targets

The Requirements:

• Degree in Marketing/ Business with at least 4 to 8 years of relevant marketing campaign experience

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

Duties

• Propose and implement manpower planning and resourcing strategies to hire quality candidates to meet the manpower needs and ensure efficient end-to-end process with on-boarding new hires on a cost-effective manner.
• Manage and execute the end-to-end recruitment process.
• Responsible for annual manpower projections, budget preparation and submission and utilisation.
• Manage the manpower reporting analysis.
• Deliver human resource operations to meet the service standards.
• Provide performance management guidance to the Leads and the line managers that contribute towards a professionally conducted annual Total Performance Management Exercise.
• Provide forward-looking solutions to address issues faced by Leads and line managers.
• Any other duties which may be assigned from time to time.

Requirements

• At least 8 years of relevant HR working experience. HR Experience in healthcare sector, while not a pre-requisite, will be an added advantage.
• Excellent interpersonal and communications skills.
• Team player, independent, resourceful and adaptable in a dynamic work environment.

Interested and qualified candidates, please send in your resume to [email protected]

Ivy Yong Shi Mei

R2198995

Recruit Express Pte Ltd 99C4599

Job Summary

As a Senior Human Resource Manager in the Healthcare/Social Service sector, you will play a pivotal role in aligning human capital strategies with organizational goals. Your responsibilities will span from recruitment and talent management to employee relations and compliance within the unique context of healthcare or social service environments. You will be instrumental in fostering a positive workplace culture, ensuring regulatory compliance, and driving initiatives to attract, retain, and develop top talent.

Key Responsibilities:

1. Talent Acquisition:Develop and implement recruitment strategies to attract qualified professionals, including physicians, nurses, social workers, therapists, and administrative staff.
   Collaborate with department heads to forecast staffing needs and plan recruitment initiatives accordingly.
   Oversee the recruitment process, from job posting to candidate selection, ensuring a smooth and efficient experience for both candidates and hiring managers.
   Utilize innovative sourcing methods, such as social media recruitment, networking events, and partnerships with educational institutions.
   
2. Employee Relations and Engagement:Serve as a trusted advisor and mediator in employee relations matters, fostering a positive and inclusive work environment.
   Implement strategies to boost employee morale, satisfaction, and retention.
   Lead initiatives to recognize and reward employee contributions and achievements.
   Address employee concerns and conflicts promptly and impartially, promoting open communication and resolution.
   
3. Performance Management and Development:Develop and implement performance management systems to evaluate employee performance and facilitate professional growth.
   Provide guidance and support to managers in conducting performance evaluations, setting goals, and creating development plans.
   Identify training and development needs across the organization and coordinate relevant programs and initiatives.
   Foster a culture of continuous learning and skill enhancement to support employee career advancement.
   
4. Compliance and Regulatory Affairs:Stay abreast of relevant laws, regulations, and industry standards pertaining to healthcare or social service employment practices.
   Ensure compliance with federal, state, and local employment laws, including those related to equal employment opportunity, wage and hour, and workplace safety.
   Develop and implement policies and procedures to maintain compliance and mitigate legal risks.
   Conduct regular audits and assessments to monitor compliance and address any identified issues proactively.
   
5. Strategic Planning and Leadership:Collaborate with senior leadership to develop and execute human resource strategies aligned with organizational goals and objectives.
   Provide insights and recommendations on workforce planning, organizational structure, and talent management strategies.
   Participate in strategic planning sessions and contribute to the development of long-term business plans.
   Lead and mentor a team of HR professionals, fostering their growth and development.
   

Qualifications:

• Bachelor's degree in Human Resources Management, Business Administration, or related field; Master's degree preferred.
• Relevant experiences in Healthcare / Social Service Preferred

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Main Duties & Responsibilities:

· Establish relationship with customers by delivering excellent customer service

· Provide professional skincare advice and consultation for customers, managing customers’ needs and ensure customer satisfaction

· Lead and provide guidance to therapists on the service and treatments to customers

· Assist the Senior Sales Manager in the overall operation of the branch eg. Staff MC, Punctuality, Daily Sales target, current promotions and updates etc

· Assist the Senior Sales Manager to run the outlet efficiently and effectively

· Assist the Senior Sales Manager to handle customers' complaints and feedback

· Motivate/building teamwork among colleagues & maintain good communication and good working environment

· Achieve personal sales target and assist in achieving monthly sales target set out for the branch

· To assist in making cold-calls to customers

· Ensure all treatment rooms & consultation rooms are in good & conductive condition

· Ad-hoc responsibilities assigned by management

Requirements:

· Min. 5 years' working experience in the beauty wellness industry with proven sales record

· Independent, motivated, optimistic and possess initiative

· Highly motivated, sales driven and service oriented

· Good interpersonal skills and communication qualities

· Team player with ability to cooperate with colleagues and have strong leadership capabilities

· Willing to work retail hours (split shift work, weekends and public holidays)

· Passionate about the beauty and service industry

. Must be able to work night shift or split shift

. Must be able to work extra hours or weekend if needed

Are you passionate about fostering artistic expression and helping children discover their unique voices? We're on the lookout for a dedicated Operations Manager to lead our bustling Children's Art Centre at both Tanglin Mall and Great World outlets.

If you thrive in a vibrant environment, are committed to keeping things organized, and enjoy engaging with parents to drive our Sales forward, we want to hear from you!

Embrace the joy of managing a creative haven where kids can explore, experiment, and grow.

Weekend availability is essential.

Note: First Konnection is assisting with this recruitment process.

Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of our Tanglin Mall and Great World outlets, ensuring smooth and efficient functioning of all classes and activities.
• Staff Management: Recruit, train, and manage a team of instructors and administrative staff.
• Customer Service: Maintain high standards of customer service, addressing parents' inquiries and concerns promptly and professionally.
• Sales Management: Monitor and drive sales performance to achieve targets, implement strategies to boost enrollment and participation.
• Facility Management: Ensure the art studio facilities are well-maintained, safe, and conducive to learning. Coordinate with vendors and service providers as needed.
• Scheduling: Manage the scheduling of manpower and classes to ensure optimal coverage and efficiency.
• Budget Management: Manage the operational budget, track expenses, and optimize resource allocation to achieve financial goals.
• Marketing and Outreach: Support marketing efforts to promote the art school and attract new students. Organize events and activities to engage the community.
• Compliance: Ensure all operations comply with relevant regulations and guidelines.

Requirements:

• At least 1 year of experience in an operations management role, preferably within an educational or enrichment setting.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Passion for arts education and working with children.
• Proficiency in Microsoft Office and Google Docs.
• Ability to think independently and solve problems effectively.
• Open to feedback and committed to continuous improvement.

Working Hours:

• 5 days work week, including both Saturdays and Sundays.
• Weekdays: 09:00 to 18:00
• Weekends: 09:00 to 19:00
• 1-hour lunch break
• Days off: Management will advise

Salary Range:

• Base Salary as Advertised + Sales Incentive

Join us and be a part of a creative and inspiring community dedicated to nurturing the next generation of artists!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Shangri-La Rasa Sentosa, Singapore

We are looking for a Sales Manager, Events (Wedding Specialist) to join our team!

As a Sales Manager, Events (Wedding Specialist), we rely on you to:

· Be responsible for weddings sales and business development in selling banquet services, function

facilities and associated

· Deliver top level of service quality in daily sales activities, communications and events planning and

coordination

· Provides professional wedding advice, menus recommendation, up/cross selling other hotel services

· Develops value-added, saleable and creative wedding services and products

· Maintains professional, timely and responsive communication with customers

· Works closely with F&B department to deliver personable services throughout the entire wedding

process to deliver total customer experience ultimately in creating customer loyalty

We are looking for someone who:

· Has a passion for event management

· Thinks outside the box

· Must be organized

· Must have relevant event management or hospitality experience

· Must be a friendly, helpful and trustworthy leader

· Enjoys interacting with people

· Is detail-oriented, creative and has the ability to drive change

· Always kept up to date with latest industry trends and market practices

· Has strong interpersonal skills

We Offer

· 5-day work week

· Learning and Development opportunities for career development

· Medical and insurance coverage

· Special employee discount within Shangri-La Group

· Duty Meals and shuttle bus provided

If you are the right person, what are you waiting for? Click the apply button now!

The Job:

• Oversee the handling of customer complaints and quality-related issues, ensuring timely resolution and customer satisfaction.
• Develop and maintain processes for tracking and monitoring customer issues, including escalation procedures as needed
• Responsible for surveys and handling of the responses
• Investigate root causes of customer concerns and collaborate with cross-functional teams to implement corrective actions
• Provide guidance and support to team members in handling complex customer inquiries and resolving issues effectively

The Requirements:

• Proven experience in Customer Service Management, preferably in the automotive industry.
• Strong communication skills, both verbal and written
• Strong understanding of automotive quality standards and processes

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

CEI: R1104482

JANE LUI JIE'EN

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned.

For interested candidates, please send your updated resume:

The Job:

• Provide strategic direction and leadership to both retail and corporate sales teams, ensuring alignment with organizational goals and objectives.
• Develop retail and corporate sales strategies to drive revenue growth and market share.
• Recruit, train, mentor, and motivate sales teams to achieve targets and deliver exceptional customer service.
• Foster a collaborative and high-performance culture within the teams.
• Regularly monitor and analyze sales data to identify areas for improvement and take corrective actions as necessary.
• Build and maintain strong relationships with retail and corporate clients.
• Continuously review and enhance sales processes and procedures to streamline operations, improve efficiency, and enhance customer experience

The Requirements:

• Bachelor’s degree in business administration, Marketing, or a related field.
• Proven experience (5 years) in sales leadership roles within the automotive industry, with a track record of achieving sales targets and driving revenue growth

Interested applicants can send their detailed resumes to [email protected] or call Jane @ 6735 1955.

CEI: R1104482

Company Registration No. 199601303W

EA Licence No. 99C4599

Are you passionate about fostering artistic expression and helping children discover their unique voices? We're on the lookout for a dedicated Operations Manager to lead our bustling Children's Art Centre at both Tanglin Mall and Great World outlets.

If you thrive in a vibrant environment, are committed to keeping things organized, and enjoy engaging with parents to drive our Sales forward, we want to hear from you!

Embrace the joy of managing a creative haven where kids can explore, experiment, and grow.

Weekend availability is essential.

Note: First Konnection is assisting with this recruitment process.

Key Responsibilities:

• Operational Management: Oversee the day-to-day operations of our Tanglin Mall and Great World outlets, ensuring smooth and efficient functioning of all classes and activities.
• Staff Management: Recruit, train, and manage a team of instructors and administrative staff.
• Customer Service: Maintain high standards of customer service, addressing parents' inquiries and concerns promptly and professionally.
• Sales Management: Monitor and drive sales performance to achieve targets, implement strategies to boost enrollment and participation.
• Facility Management: Ensure the art studio facilities are well-maintained, safe, and conducive to learning. Coordinate with vendors and service providers as needed.
• Scheduling: Manage the scheduling of manpower and classes to ensure optimal coverage and efficiency.
• Budget Management: Manage the operational budget, track expenses, and optimize resource allocation to achieve financial goals.
• Marketing and Outreach: Support marketing efforts to promote the art school and attract new students. Organize events and activities to engage the community.
• Compliance: Ensure all operations comply with relevant regulations and guidelines.

Requirements:

• At least 1 year of experience in an operations management role, preferably within an educational or enrichment setting.
• Strong leadership and team management skills.
• Excellent organizational and multitasking abilities.
• Outstanding communication and interpersonal skills.
• Passion for arts education and working with children.
• Proficiency in Microsoft Office and Google Docs.
• Ability to think independently and solve problems effectively.
• Open to feedback and committed to continuous improvement.

Working Hours:

• 5 days work week, including both Saturdays and Sundays.
• Weekdays: 09:00 to 18:00
• Weekends: 09:00 to 19:00
• 1-hour lunch break
• Days off: Management will advise

Salary Range:

• Base Salary as Advertised + Sales Incentive

Join us and be a part of a creative and inspiring community dedicated to nurturing the next generation of artists!

EA Registration No.: R23111820 (Ben Chang)
EA Licence No.: 22C1307 (First Konnection Pte. Ltd.)

Attachment Description

Our company are looking for a F&B operations manager is a professional who is responsible for managing and overseeing all food and beverage operations in a hospitality establishment. They are in charge of ensuring high-quality service, effective cost management, and guest satisfaction. He will also manage the day-to-day operations, developing menus, purchasing supplies, training and supervising staff, maintaining health and safety standards, and implementing strategies to maximize sales and profitability. They also monitor customer feedback, resolve issues, and strive to continuously improve the overall dining experience for guests.

Specific Responsibilities

Intern will be responsible for:

1. Manage all F&B and day-to-day operations within budgeted guidelines and to the highest standards

2. Preserve excellent levels of internal and external customer service

3. Design exceptional menus, purchase goods and continuously make necessary improvements

4. Identify customers needs and respond proactively to all of their concerns

5. Lead F&B team by attracting, recruiting, training and appraising talented personnel

6. Establish targets, KPI’s, schedules, policies and procedures

7. Provide a two way communication and nurture an ownership environment with emphasis in motivation and teamwork

8. Comply with all health and safety regulations Report on management regarding sales results and productivity

Technical Skills and Competencies

1. Use POS systems for order taking, billing, and inventory management and learn software use for staff scheduling.

2. Create and update menus that meet customer preferences and trends and in-depth knowledge of health and safety regulations.

3. Hiring, onboarding, and training staff to ensure a skilled and motivated workforce and learn to address and resolve workplace conflicts effectively.

4. Handle customer complaints, ensuring satisfaction, and fostering a positive dining experience and developing and implementing service protocols to ensure consistent, high-quality customer service.

5. Negotiating with suppliers to secure the best prices for ingredients, equipment, and services helps control costs and improve profit margins and ensuring favorable payment and delivery terms can improve cash flow and operational efficiency.

6. Set up events such as private parties, corporate functions, and special promotions.

Duration

6 months

Attachment Description

We are a newly opened Vietnam restaurant, we are looking for a Marketing Manager who is responsible for building the restaurant's brand, attracting and engaging customers, and driving sales through strategic marketing initiatives. This role requires a blend of creativity, strategic planning, and hands-on execution, along with strong communication and analytical skills. The ideal candidate will have a passion for food and beverage marketing, a deep understanding of digital marketing, and the ability to create compelling content and campaigns that resonate with the target audience and he will reports to the director directly work related.

Specific Responsibilities

Intern will be responsible for:

1. Setting business development and strategy for the restaurant

2. Extensive analysis covering all sales aspects of sales and preparing the marketing plan in line with the brand vision and objectives

3 Setting up overall business strategy-product development, communication strategy, budget, calendar, events calendar, digital media, social media and promotional activities with local media and media agencies

4. Manage and update of restaurant’s content on the website

5. Manage an events schedule to maximize yield and ensure the complete administration and execution of all planned events

6. Attend events, as required, in order to build relationships with a network of potential customers and develop possible business opportunities.

7. Analyze local market trends and competitor activity to identify business leads 8. Receive and convert incoming enquiries to achieve targets and maximize revenue

Technical Skills and Competencies

1. Conduct market research to understand the target demographics, customer preferences, and competitive landscape and use insights to develop a comprehensive marketing plan.

2. Manage the restaurant’s website and facebook, ensuring it is user-friendly and up-to-date with current promotions and menus and uploading engaging content, including blog posts, social media updates, and promotional materials.

3. Monitor and respond to customer feedback and online reviews to maintain a positive reputation and develop special promotions to encourage repeat business.

4. Plan and execute promotional events, such as food tastings, and community engagement activities and collaborate with local businesses and organizations for joint marketing efforts.

5. Prioritize tasks, manage multiple projects simultaneously, and meet deadlines and managing marketing budgets to ensure cost-effective use of resources and maximizing return on investment.

Duration

6 months

Job Responsibilities:

• Assist in the formulation of ICT security strategy and work plan, in alignment with strategic plans.
• Assist in providing security governance, enforcing cyber security risk assessment and risk acceptance from stakeholders.
• Establish and implement Company-wide information security policies, strategies, plans and architecture
• Develop and manage a security governance program
• Protect & secure Company’s information and assets
• Perform day-to-day security operations
• Review safety measures and processes
• Enhance and configure corporate systems to continually improve their security
• Recommend changes to security policies and standards in response to changing conditions
• Any other adhoc duties as assigned.

Job Requirement:

• Preferably ‘Certified Information Systems Security Professional’ (CISSP), ‘Certified Information Systems Auditor’ (CISA) or ‘Certified Information Security Manager’ (CISM).
• 5 years of experience related to information security and working knowledge of ICT operations, security policies and procedures.
• Good interpersonal and communication skills to provide support to end users.
• Possess a strong sense of responsibility, initiative and resourcefulness as well as a keen interest in problem-solving.
• Experience in cybersecurity in government and non-profit organisations is preferred.

Interested applicants, please Email , and look for

Jensen Fang Lifa

Recruit Express Pte Ltd

EA License No. 99C4599

EA Personnel Registration Number: R2197080

We regret that only shortlisted candidates will be contacted.

About Us:
My client is a leading retailer from Dubai committed to providing an exceptional shopping experience to our customers. The successful candidate will be able to enhance customer satisfaction, meet sales and profitability goals and manage staff effectively. Candidates will have the most success if they have a background in budget planning, employee recruitment, or retail management.

• Basic Salary up to $6,xxx and Comprehensive benefits package
• Working Location: West
• Opportunities for professional growth and career advancement.
• A dynamic and supportive work environment.

Key Responsibilities:

• Develop business strategies to raise our customers’ pool, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Complete store administration and ensure compliance with policies and procedures
• Maintain outstanding store condition and visual merchandising standards
• Creating and planning work schedules
• Report on buying trends, customer needs, profits etc
• Supervise and train store staff to ensure customer service standards are met
• Conduct personnel performance appraisals to assess training needs and build career paths
• Deal with all issues that arise from staff or customers (complaints, grievances etc)

Qualifications:

• At least 5 years’ experience as a retail Store Manager
• Powerful leading skills and business orientation
• Customer management skills
• Strong organizational skills and problem-solving skill
• Good communication and interpersonal skills

Job Description:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination experience

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Job Description:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Requirement

• Min Diploma
• Min 2 years Sales and Customer Support Coordination experience

All qualified applicants, please click “ APPLY NOW”

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599