Urgently hiring!

-Proven retail experience of products is a plus

-Strong communication, negotiation skills and multitasking

-Independent and flexible to take on new task

-Able to connect well with target audience

-Able to converse in English and Chinese proficiently

-Must be confident and able to work in a fast paced environment

Full time Sales Executive [ Monday - Friday + 1 weekend, 11-7pm ]

Citizenship: Singaporean/PR/Malaysian approved

Please whatsapp Rachel +8195 1283 for direct and faster replies.

MAIN DUTIES AND RESPONSIBILITIES TO BE ACCOMPLISHED:

• Updating and maintenance of product material master with SAP system
• Review sales trends and stock level to facilitate purchases
• Communicate with sales and marketing team on any sales quantity projection / forecast, combine inventory requirements for various markets
• Collate and execute new products phase in / old products phase out, order planning and coordination from source till scope of inventory management
• Conduct inventory management on forecast planning, incoming & outgoing quantity
• Coordinate on inbound shipments with freight forwarder and 3PL warehouse
• Coordinate on outbound shipments to Asia clients (local / exports); inform clients on shipment details and send shipping documents
• To support export shipping documentations, and relevant shipment arrangements to achieve on time fulfillment
• To assist the team / department to generate past sales report data, and work on upcoming inventory reports and stock available situations
• To assist the team / department to achieve relevant KPIs as set by the management

EDUCATION:

• Diploma in any discipline / GCE ‘A’ Level or equivalent

EXPERIENCE, SKILLS & KNOWLEDGE REQUIRED:

• Minimum 1 year of working experience in procurement.
• Strong computer knowledge of Excel.
• Candidates with SAP experience will have an added advantage

PERSONALITY TRAIT:

• Strong interpersonal & communication skills.
• Able to multitask in a fast-paced environment with tight datelines.
• Pro-active, capable of working independently and also a team player.

Job Description

• Develop and build relationships with designers, architecture, developers and clients.
• Maintain knowledge of all product and service offerings of the company
• Initiate sales process by scheduling appointments; understanding account requirements and making initial presentations
• Arrange for presentations or business appointments with potential clients about new developments in the company’s products
• Acquire and develop sales opportunities through a combination of channels, including but not limited to referrals, networking, cold calls and face to face meetings, build and maintain a healthy sales pipeline
• Drive the entire sales process: prioritize and target top accounts, identify solutions, negotiate product pricing and contracts, and close the sale through contract completion
• Respond quickly and effectively to all sales enquiries and follow up diligently with those enquiries
• Prepare quotation and follow-up with potential clients closely
• Provide excellent customer service and after sales service
• Participate in networking or designer events / exhibitions when needed
• Maintain knowledge of economic activities within the FF&E and interior design industry to propose business strategies for company’s growth
• Any other ad-hoc matters that are required

Job Requirements

• Diploma or Degree in Business Management
• 1 - 3 years of B2B Sales Experience
• Candidates with more extensive experience will be considered for the Manager position
• Proven track record of attaining sales target, success in strategic planning and problem solving
• Engaging, positive and motivating communication skills
• Customer-focused with strong communications and interpersonal skills

Job Responsibilities:

1. Source for early projects leads through various channels eg. BCI, cold calls and make sales presentations.

2. Work on price proposals and tenders for direct projects.

3. Responsible to handle the full tender process in a timely manner from samples viewing and mock-ups to submission of tender documents and attend tender interviews.

4. Follow up on changes in specifications and revisions of pricing.

5. Project coordination upon securing of projects.

6. Attend regular contractors’ site meetings for each direct project, which is part of the project obligation and resolve any site issues that arise.

7. Respond promptly to all IP calls for meetings, presentations, samples, specifications work from architects and developers.

8. Answer in-coming calls on sales enquiries from project customers.

9. Maintain and build good business relationships with project customers like developers, architects, interior designers and main contractors.

10. Review contracts for supply of products, coordinate performance bonds with Accounting department.

11. Coordinate with Projects Operations to prepare and submit progress claims to meet the customer’s deadlines and coordinate with Accounting department

12. Prepare projects sales forecasts.

Freelance sales promoter for fashion brand!!

Hourly rate of $12 per hour.

Working hours :

Fri, Sat, Sun 12pm to 9pm

Job scope includes

1.⁠ ⁠Serve customers at retail store, promote sales for the brand.

2.⁠ ⁠Record sales done for the day, keep price tags and stock card together with internal slip.

3.⁠ ⁠Receive and replenish stocks, arrange display racks and counters, ensure products are tidy, well organised and displayed properly at the racks and counters.

4.⁠ ⁠Report daily on time-in, time-out, sales record for the day.

5.⁠ ⁠Place order for merchandise low on stocks at retail store.

Candidate requires to have good interpersonal & communication skills.

About Us:

Established by a group of visionaries, UniOracle Alliance (UOA) has reached the pinnacle of the financial services industry by nurturing talents from diverse backgrounds. With a strong commitment to integrity, we provide professional financial advice and deliver a first-class service experience to our esteemed clients and working partners.We believe that a cohesive working environment is essential to a joyful lifestyle and the foundation of a great career. Dominated by a group of young, vibrant, and dynamic entrepreneurs, we at UOA work hard and play hard as we come together to Aspire, Adapt, and Achieve in this life-changing and rewarding pursuit.The true value of our business is summarized simply in our UOA mission statement: "Betterment of Self through Betterment of Others." The emblems of our success reflect the number of lives we have touched and inspired.

Job Description:

UniOracle Alliance is seeking a dynamic and results-oriented Sales & Marketing Associate to join our growing team. The ideal candidate will be a passionate and driven individual with a strong desire to succeed in sales and marketing.

Key Responsibilities:

Develop and execute effective sales and marketing strategies to drive revenue growth.

Identify and target new business opportunities.

Build and maintain strong relationships with clients and partners.

Conduct market research and analysis to identify trends and opportunities.

Create and deliver compelling sales presentations and proposals.

Manage sales pipeline and track progress towards sales goals.

Collaborate with cross-functional teams to ensure successful marketing campaigns.

Qualifications:

Minimum local polytechnic diploma, preferably in Marketing, Business Administration, or a related field.

No experience required.

Singaporean only.

Strong communication and interpersonal skills.

Proven ability to learn quickly and adapt to new challenges.

Excellent organizational and time management skills.

Proficiency in Microsoft Office Suite.

Salary:

$3000 & above

Benefits:

Competitive salary and benefits package.

Opportunities for professional growth and development.

Dynamic and collaborative work environment.

If you are a highly motivated and results-driven individual who is passionate about sales and marketing, we encourage you to apply and submit your CV to us now!

Job Responsibilities:

1. Attend to walk in customers in the retail boutique.

2. Monitor and replenish inventory based on sales forecasts stock movements.

3. Ensure accurate pricing display, visual merchandising presentation meets company’s standards and upkeep brand image.

4. Process quotations, sales orders, schedule goods deliveries to customers/ project sites.

5. Maintain customer databases and strengthen customer relationships CRM management.

6. Maintain good housekeeping of the retail boutique and goods store.

7. Answer in coming calls for sales enquiries.

8. Support retail marketing activities consumer promotions, boutique events etc

9. Assist at boutique events as needed.

• Handle customer inquiries to evaluate the specific application requirements.
• Develop customer proposals for equipment and application solutions. Scope of work will include matching of spare parts, outsourcing some accessories, costing and pricing.
• Engage with customers via phone calls and emails on a day-to-day basis to follow up on quotations and technical clarifications.
• Act as the single point of contact for technical and commercial clarification for customers, contractors, resellers and agents.
• Support the Customer Service Manager to track, analyse and generate reports.
• Execute contract review prior to order entry to ensure clean-order process.
• Evaluate and interpret customers’ specification against quotations.
• Clarify with customer where necessary to resolve unclear requirements.
• Assist the Order Administration team to create sales order, procurement, shipment and shipping information going back to the customer up to the point of delivery.
• This incumbent will be trained to conduct product and application training to end-user customers.
• The scope of territorial coverage includes Singapore, Indonesia and the Philippines.

Elsa Fontanne (CEI No. R24124496)

Recruitment Consultant

Contact Number: 67860100

Email Address: [email protected]

Recruit Express Pte Ltd / EA Licence No: 99C4599

We regret only shortlisted candidates will be contacted

• Responsible for full cycle of recruitment for assigned departments from searching for candidates, screening applicants, conducting interviews, salary proposals to following up on acceptance and confirmation of commencement date while ensuring a positive candidate experience throughout the process.
• Collaborate with hiring managers and HODs to understand current and future hiring needs.
• Build a good pipeline of qualified candidates to fill critical/evergreen roles to reduce the hiring lead time.
• Build and maintain relationships with professional organizations.
• Represent organisation at career fairs and networking events.
• Maintain and analyse recruitment metrics.
• Regular review and improvements on Recruitment workflow processes & procedures.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Responsibilities

• Administration - Assist with reception and be first point of call for all visitors to the office.
• Diary and calendar management.
• Invoicing and Expenses - account and credit card reconciliation, invoicing and petty cash.
• Ordering groceries, stationary, office catering supplies & daily lunches and organizing office laundry service.
• Coordinating courier deliveries and collections and daily post.
• Facilities - Responsible for facilities, maintenance and upkeep of the office.
• Manage sub-contractors on maintenance, cleaning, security, waste and other soft services.
• Coordinate services with building management and/or landlord.
• Oversee maintenance and upkeep of gym equipment.
• HR Administration - maintenance of HR database, new hire and leaver process, holidays and attendance tracking, visa applications, assisting staff with relocations.
• Managing healthcare and various benefit policies, mobile phone contracts etc.
• Update and communication health & safety manual and procedures.
• Manage travel arrangements for all staff.
• Event Management.
• Assist with ad-hoc duties as assigned.

Requirements

• Diploma/Degree in any relevant disciplines
• Proficient in MS Office
• Good organizational and time-management skills

Interested applicants please email your resume to [email protected]

Megan Ng Su Ting

CEI Registration No.: R23115059

Recruit Express Pte Ltd

EA Licence No: 99C4599

*** We regret that only shortlisted candidates will be contacted.

Hybrid Work Mode : 1 Day Work at home per week!

Key Responsibilities:

• Performance Analysis: Collaborate with subsidiary teams to analyze financial performance and provide actionable insights.
• Reporting: Prepare and present timely financial reports and forecasts for management meetings.
• Site Visits: Visit subsidiaries monthly to engage with local teams and understand market dynamics.
• Liaison: Facilitate communication between headquarters and subsidiaries to align goals and implement initiatives.
• Budgeting: Oversee budgeting and forecasting processes to ensure alignment with corporate objectives.
• Investment Assessment: Evaluate investment opportunities and financial risks, offering recommendations to optimize returns.
• Market Monitoring: Track financial trends and regulatory changes, identifying improvement opportunities.
• Collaboration: Work with cross-functional teams to enhance operational efficiency and value creation.

Qualifications:

• Education: Bachelor’s degree in Finance, Accounting, or related field
• Experience: 3-5 years in financial analysis or related roles, preferably in a multinational company.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

Key Responsibilities:

• Maintain the full set of accounts for the company, including general ledger, accounts payable, and accounts receivable, as the sole accounting professional in the company.
• Responsible for all aspects of the accounting and financial functions of the company.
• Process payroll, employee expense claims, statutory contributions (CPF, IRAS submissions, etc.) and government reimbursements (childcare leave, paternity leave, NSmen makeup pay, etc.)
• Ensure timely submission of GST returns and other regulatory filings, taking full responsibility for compliance.
• Monitor and manage foreign currency exposure.
• Prepare and manage monthly financial statements, management reports, and cash flow forecasts independently.
• Prepare IR8A forms for employees to ensure accurate tax reporting and compliance.
• Conduct bank reconciliations and monitor cash flow to ensure financial stability.
• Liaise with external auditors, tax agents, and other stakeholders during audits and year-end closing.
• Analyse the financial performance of the company and provide recommendations for improvement.
• Review financial procedures, internal controls, and business processes/systems to ensure effective controls are in place.
• Assist with budgeting, forecasting, and variance analysis to support overall financial planning and decision-making.
• Handle any ad hoc accounting and finance tasks as required by management.

Requirements:

• Degree or Diploma in Accounting or Finance
• Minimum 10 years of relevant experience in accounting
• Proficiency in use of SAP Business One and SAGE EasyPay preferred
• Knowledge of Singapore financial regulations, GST filing, CPF submissions, etc.
• Strong commitment to producing accurate and error-free work
• Ability to work independently
• Able to commit 3 days/week (part time)

If you meet the requirements of this role, please email a detailed resume in Word document to Chloe Tan Hui Lin. Email: [email protected]

Chloe Tan Hui Lin

CEI Registration No.: R1765524

Recruit Express Pte Ltd

EA99C4599

*All information will be treated with strictest confidence. We regret that only short-listed applicants will be notified

Hybrid Work Mode : 1 Day Work at home per week!

Key Responsibilities:

• Performance Analysis: Collaborate with subsidiary teams to analyze financial performance and provide actionable insights.
• Reporting: Prepare and present timely financial reports and forecasts for management meetings.
• Site Visits: Visit subsidiaries monthly to engage with local teams and understand market dynamics.
• Liaison: Facilitate communication between headquarters and subsidiaries to align goals and implement initiatives.
• Budgeting: Oversee budgeting and forecasting processes to ensure alignment with corporate objectives.
• Investment Assessment: Evaluate investment opportunities and financial risks, offering recommendations to optimize returns.
• Market Monitoring: Track financial trends and regulatory changes, identifying improvement opportunities.
• Collaboration: Work with cross-functional teams to enhance operational efficiency and value creation.

Qualifications:

• Education: Bachelor’s degree in Finance, Accounting, or related field
• Experience: 3-5 years in financial analysis or related roles, preferably in a multinational company.

All qualified applicants, please click “ APPLY NOW”

Or you may send in your resume to:

Whatsapp: https://wa.me/+6597430026

Email : [email protected]

Kimmy Low Yi Ting (Kim) | CEI Registration Number: R23112122

Recruit Express Pte Ltd Company Reg. No. 199601303W | EA LICENCE Number: 99C4599

• Maintain the full set of accounts for the company, including general ledger, accounts payable, and accounts receivable, as the sole accounting professional in the company.
• Responsible for all aspects of the accounting and financial functions of the company.
• Process payroll, employee expense claims, statutory contributions (CPF, IRAS submissions, etc.) and government reimbursements (childcare leave, paternity leave, NSmen makeup pay, etc.)
• Ensure timely submission of GST returns and other regulatory filings, taking full responsibility for compliance.
• Monitor and manage foreign currency exposure.
• Prepare and manage monthly financial statements, management reports, and cash flow forecasts independently.
• Prepare IR8A forms for employees to ensure accurate tax reporting and compliance.
• Conduct bank reconciliations and monitor cash flow to ensure financial stability.
• Liaise with external auditors, tax agents, and other stakeholders during audits and year-end closing.
• Analyse the financial performance of the company and provide recommendations for improvement.
• Review financial procedures, internal controls, and business processes/systems to ensure effective controls are in place.
• Assist with budgeting, forecasting, and variance analysis to support overall financial planning and decision-making.
• Handle any ad hoc accounting and finance tasks as required by management.

Email: [email protected]

Whatsapp: 96503173

Telegram: @jesswongie

Jessie Wong Yuan Si

Personnel EA License No.: R2197171

Recruit Express Pte Ltd (EA Licence No.: 99C4599)

Job Responsibilities:

• Lead and oversee the Payment and Withholding Tax teams to ensure smooth daily operations, including month-end and year-end closing activities
• Ensure timely and accurate payments to vendors and suppliers
• Verify payment requests submitted by the Payment team
• Plan payment run for institutions and ensure payments are processed according to the agreed payment schedule
• Review bank reconciliations performed by the team, ensure reconciling items are followed up promptly, including clearing of transactions with DDA arrangements
• Collaborate with internal and external stakeholders to resolve accounts payable and payment-related queries
• Review withholding tax assessment and filing to ensure tax returns are in accordance to Singapore’s Withholding Tax guidelines
• Ensure that the Withholding Tax team processes tax payments made to IRAS timely
• Assist with the preparation of reports and analysis related to Accounts Payable and Withholding Tax
• Collaborate with internal and external stakeholders on projects relating to new system implementation, system enhancements and process improvement
• Supervise, train and manage staff including setting of KPIs and conducting regular communication sessions, etc.
• Review work processes to promote efficiency and strengthen internal control procedures
• Support audits by providing the necessary documentation and information
• Other ad-hoc duties as assigned

Job Requirements:

• Degree, ACCA or Diploma in Accountancy or equivalent, with at least 10 years of relevant experience
• Minimum 5 years of supervisory experience
• Knowledge in SAP S4 Hana
• Proficient in Microsoft Office
• Experience in managing teams
• Meticulous, self-driven with a sense of urgency
• Ability to multi-task to meet tight deadlines
• Strong analytical, interpersonal and communication skills to manage stakeholders of various levels
• Customer service oriented with good service attributes and team spirit to achieve win-win outcome.

For interested candidate, please email your resumes to [email protected]

Denyse Nicole Tan Shuqin (#HDT)
Recruit Express Pte Ltd
CEI No: R1333503
Company EA license : 99C4599

Who you'll be working with:

• Support market Implementation of Media Central
• Align with market and business unit to global standard
• Participate in technical discussions and decide on implementation model
• Lead Business Analysis, QA, Cutover and Data Migration for the market system implementation.
• Work with vendor team to ensure that activity is on track.
• Perform post implementation review with local project and vendor teams
• Assist Product Team on the platform design and improvement
• Ensure smooth transition - collaborating with support teams, end user groups and all stakeholders
• Report to the Media Systems Lead on implementation progress, issues, risks and changes.
• Assist or lead Media Central superuser forums - ensure immediate business needs are managed and contracting aligns with Global agreement. Promote re-use, common solutions and workflows
• Provide the primary point of coordination between local market teams and the global team
• Media Central Operations - contact point for maintenance, upgrades, security reviews, audits, etc.
• Undertake super-admin duties as defined by the global platform standard operating procedure
• Support, participate and partner with project management and change teams in the market to ensure the following is delivered across markets:
• Change and communications planning
• Knowledge transfer
• Working with vendors and market SMEs for data migration
• Working with vendors and market-appointed trainers
• Working with vendors and market SMEs to agree on cutover strategy and approach
• Working with vendors and market stakeholders to run UAT
• Market set-up
• Business case tracking

What you'll need:

• Bachelor's/master’s degree in Information Systems, Technology, Business Management, or related degree; or equivalent combination of education and work experience
• Demonstrable experience in the implementation of workflow tools – (specific Dynamics 365 Business Central experience is beneficial but not essential)
• Experience in digital transformation programs within large organizations will be an advantage
• Knowledge and experience in project management methodologies such as Agile/PMI/Lean
• Experience of working in a technical environment with APIs and Integrations, including API protocols and formats (e.g. SOAP, REST, XML and JSON)
• Experience in business analysis, requirements elicitation, business process engineering, as-is and to-be mapping, BPMN, etc.
• Highly organized, excellent planning skills with strong business change background
• Has sufficient credibility and gravitas, and ability to work with and relate to a highly demanding internal stakeholder base
• A direct, straightforward style, able to cut to the core quickly

Excellent people and team management skills, able to manage upwards and influence in a complex environment (matrixed and across multiple physical locations)

The Product Manager will be at the forefront of the hotel’s technological transformation and innovation strategy. This role emphasizes hands-on management of both product development and the integration of emerging technologies to enhance guest experiences, streamline operations, and drive business growth. The Product Manager will lead the Information Systems (IS) team, ensuring the smooth functioning of all IT-related operations while directly managing the lifecycle of innovative projects that maintain the hotel’s competitive edge. A key responsibility will be spearheading the development of Software-as-a-Service (SaaS) products, with the ultimate goal of taking these solutions to market.

This role has significant room for growth, with the ambition for the Product Manager to eventually take full ownership of the SaaS products' lifecycle—from ideation and development to market leadership. It is ideal for a practical, entrepreneurial professional who enjoys a fast-paced environment, thrives on developing tangible solutions, and is passionate about leveraging technology to create new business opportunities. The Product Manager will work closely with the General Manager and department heads, focusing on implementing technologies that elevate the hotel’s standing in the smart hospitality space.

Key Responsibilities:

Product Management & Development:

• Lead the end-to-end development of hospitality-focused SaaS products, from conceptualization to market launch, ensuring alignment with guest and operational needs.
• Manage product roadmaps and prioritize features based on business impact, customer feedback, and market trends.
• Collaborate with cross-functional teams to translate the hotel’s strategic objectives into product deliverables that improve guest satisfaction and operational efficiency.
• Oversee and actively participate in product testing, iteration, and improvement processes.
• Grow into full ownership of the SaaS products' lifecycle, taking leadership over product vision, development, and market expansion.

Information Systems & Operational Support:

• Oversee the daily operations of the IS department, ensuring the smooth running of networks, hardware, software, and IT support services.
• Ensure the security and integrity of hotel data and IT infrastructure, including implementing robust cybersecurity measures.
• Maintain and optimize operational systems such as the Property Management System (PMS), CRM, and housekeeping management tools.
• Work directly with vendors and internal teams to integrate new technology systems, ensuring seamless transitions and functionality.

Innovation & Digital Transformation:

• Identify and implement emerging technologies, such as mobile apps, smart rooms, and digital check-ins, to enhance the guest experience and operational performance.
• Lead hotel-wide digital transformation projects, focusing on contactless services, energy management, and sustainability-driven initiatives.
• Stay ahead of industry trends to ensure the hotel remains at the cutting edge of smart hospitality.

Strategic Planning & Execution:

• Collaborate with department heads and external partners to assess technological needs and tailor solutions to meet specific operational goals.
• Manage the budget for IT and product development initiatives, ensuring cost-effective investments that drive long-term growth.
• Ensure compliance with industry standards and regulations such as GDPR and PCI DSS.

Team Leadership & Development:

• Lead and mentor the IS team, fostering a culture of innovation, problem-solving, and continuous improvement.
• Guide the team through preventive and corrective maintenance activities, ensuring minimal disruption to hotel operations.
• Manage the inventory of IT-related equipment, licenses, and contracts, ensuring proper documentation and renewals.

Requirements:

• Bachelor’s degree in Information Technology, Computer Science, or a related field (MBA is a plus).
• 5+ years of experience in product management or IT leadership roles. Candidates from outside the hospitality industry are welcome, provided they have a deep understanding of customer experience and service-oriented technology solutions.
• Strong technical knowledge of PMS, CRM platforms, network architecture, and cybersecurity.
• Proven experience in managing the development and successful launch of SaaS products.
• Hands-on approach to problem-solving, with the ability to balance technical expertise and product development.
• Entrepreneurial mindset with a passion for driving innovation and finding new business opportunities through technology.
• Knowledge of Generative AI, Agentic AI/AO is highly preferred, as these will be key in driving future innovation at the hotel.

Preferred Skills:

• Experience with cloud-based solutions, AI, automation, IoT, or robotics in an operational setting.
• Familiarity with government grants and tech development initiatives, such as those offered by STB.
• Excellent project management skills, with the ability to handle multiple projects simultaneously while adhering to budget and deadlines.

Job Title: HR Manager

Key Responsibilities:

Recruitment and Staffing:

• Develop and implement recruitment strategies to attract qualified candidates.
• Oversee the recruitment process, including job postings, resume screening, interviewing, and selection.
• Manage onboarding and orientation processes for new hires.

Employee Relations:

• Foster a positive work environment through effective employee relations programs.
• Address and resolve employee concerns, grievances, and disciplinary issues in a fair and timely manner.
• Conduct investigations and provide recommendations for resolution.

Performance Management:

• Develop and implement performance appraisal systems and processes.
• Provide guidance and support to managers on performance management and improvement plans.
• Ensure timely and constructive feedback to employees.

Training and Development:

• Identify training needs and develop training programs to enhance employee skills and performance.
• Coordinate and deliver training sessions, workshops, and development initiatives.
• Monitor and evaluate the effectiveness of training programs.

Compensation and Benefits:

• Administer and manage employee compensation and benefits programs.
• Ensure compliance with legal requirements and company policies.
• Conduct market research to maintain competitive compensation packages.

HR Policies and Compliance:

• Develop, implement, and maintain HR policies and procedures.
• Ensure compliance with labor laws, regulations, and company policies.
• Stay updated on HR trends and best practices.

Key Competencies:

• Leadership and team management.
• Strategic thinking and planning.
• Conflict resolution and mediation.
• Adaptability and flexibility.
• Attention to detail and accuracy.

The Job:

• Seeks and prospects for Strategic Customer targets to win new customers.
• Ensures that Key Account activities are aligned with global/regional sector strategy
• Focuses more on customer and sales relationship building through attending external customer meetings and internal meetings as necessary in order to support business development.
• Achieves stipulated sales target by maintaining a healthy pipeline, good contractual performance and proactive thinking

The Requirements:

• Proven track record in developing and growing business with assigned portfolio of customers through RFQ, customised solutions selling
• Good understanding of sector trends in the freight forwarding industry
• Able to identify customer needs by gathering information and building long-term relationships through value creation

Interested applicants can send their detailed resumes to [email protected] or call JANE @ 6735 1955.

JANE LUI JIE'EN

CEI: R1104482

Company Reg. No. 199601303W || EA Licence No. 99C4599

Leading luxury goods retailers in jewellery, timepieces and fashion are currently seeking for committed individuals for the position of Sales Associate!

Budget for this role: S$2000 – S$3200 + Attractive commission

Job Scope

• Drive and achieve individual and team objectives and be accountable for sales results
• Assist in maintaining a clean and organized product floor, and ensure a welcoming, customer-friendly environment
• Strive to discover our clients’ needs, guide them across the Brand and provide them with purchasing options, demonstrating knowledge regarding the merchandise and company
• Maintain updated knowledge on current products, pricing, and promotions
• Manage financial transactions and purchases using cash registers and appropriate software systems
• Follow through on an exceptional customer experience by presenting customers with product promotions and sale opportunities as identified through conversation
• Develop and implement cross-selling strategies for appropriate products
• Assist customers with returns and exchanges

Requirements

• Relevant experiences are preferred, not a must.
• Pleasant, discreet and flexible dispositions to adapt to changes in the environment
• Superior communication skills with customers and team
• Proven capabilities in a customer service or sales role
• Conscientious, professional appearance
• Positive attitude and self-motivated to win every customer

Interested applicants, kindly forward detailed resume to [email protected].

• Responsible for purchase order entry and updates. Keep track of and communicate status of upcoming POs.
• Produce an on-going set of weekly reports (e.g. On Order Report) as well as ad hoc business reports
• Prioritize multiple responsibilities to ensure all deadlines are met, and resolve any issues in a timely manner by partnering with appropriate business partner(s).

Interested applicants may email resume to [email protected]

Cheryl Lee Shi Le (CEI Registration No: R1434624)

Job Summary: The Front Office Manager is responsible for the overall management and operation of the Front Office department providing efficient service and meaningful experiences. You will foster a culture of hospitality, leading and directing the Front Office team towards achieving service excellence at all times and ensuring that every guest experience aligns with the hotel’s brand and service quality.

Key Responsibilities:

• Maintain a high guest service focus by always approaching your job with the guests in mind.
• Drive departmental objectives and oversee the daily operations and administration of the Front Office department which includes the Reception, Concierge and Communication Centre.
• Have a positive impact, taking personal responsibility and initiative to resolve issues, always clearly communicating with both guests and colleagues.
• Be motivated and committed, approaching all tasks with enthusiasm and seizing opportunities to learn new skills or knowledge in order to improve your personal performance.
• Flexible, respond quickly and positively to changing requirements including the performance of any tasks requested of you.
• Maintain presence in the lobby, setting the example to team members for guest service.
• Coordinate with the Housekeeping and Engineering department to ensure that cleaning and maintenance is followed up with and procedures are maintained.
• Develop, implement and monitor action plans to make improvements to guests’ experience and / or address shortfalls in standards. Identify shortfalls before they affect guest experience.
• Carry out recruitment, selection and onboarding activities for all Front Office team members.
• Able to explain the standards to the team and train each team member individually with specific job skills checklists that relate to their responsibilities.
• Monitor and assess team members’ performance through regular review checks and feedback
• Plan, develop and conduct training for the team and identify and training gaps.
• Ensure the shift is reviewed, handovers and briefings are carried out.
• Maintain leave plans, monitor, control and minimize overtime for the department
• Maintain guest histories to assist with returning guests and VIPs.
• Review arrival list for all arrivals and VIPs, coordinating with all departments concerned to ensure that room allocation, amenities and special requests are arranged.
• Work closely with the VIP Services Manager, ensuring all VIP arrivals and departures are well organized. Welcome, escort and bid farewell to all VIP guests and any guests that require special attention.
• Continuously monitor and evaluate operations, policy and procedures of the Front Office. Identify opportunities to streamline processes and propose necessary productivity improvements to the Director of Rooms.
• Aid the Director of Rooms in the preparation of the monthly forecast and annual departmental budget. Control and review expenses, implementing control actions when needed.
• Be familiar with the hotel’s fire safety, security and emergency evacuation procedures. Coordinate with the Security team in times of crisis or vice activities within the hotel.
• Serve as the primary decision-maker when it comes to service recovery for guests.
• Oversee the development, management, communication and progress of the hotel’s Customer Relationship Management efforts and programmes.
• Ensure that all online and offline guest feedback has been addressed and resolved in a timely manner, recommend and implement correction actions as needed.
• Utilizing insights from guest feedback, industry trends and best practices, work closely with the Assistant Front Office Manager to recommend strategies in driving service enhancement.
• Depending on operations and / or manpower requirements, be ready to stand in and manage any sections within Front Office.

Skills & Knowledge:

• Service-Oriented: Passion for hospitality and strong commitment to service quality.
• Problem-Solving: Ability to identify and act on opportunities, think critically and act decisively.
• Interpersonal Skills: Recognize and address the different needs of both internal and external guests. Effectively communicate, engage and influence different stakeholders.

Experience & Qualifications:

• Diploma in Hotel Management or related field. MBA is a plus.
• 5+ years of managerial experience in hotel front office operations
• Proven leadership and decision-making skills, especially in high-pressure situations
• Proficiency in Opera / Opera Cloud
• Willingness to work flexible hours, including weekends and extended shifts when needed

About Royal Plaza on Scotts

At Royal Plaza on Scotts (RP), we continuously strive to create a workplace that promotes fun, happiness, trust, pride and camaraderie that will spur our talents to be their best.

Our best practices were being validated and recognized when we were awarded the Best Employer 2013 and Best Employer for Commitment to Engagement by Aon Hewitt, #1 Best Companies to Work by Great Place to Work® Singapore in 2019 and #1 Asia’s Best Workplaces by Great Place to Work® Singapore from 2019 to 2020.

RP is also immensely proud to receive the Tripartite Alliance Award in Work-Life Excellence, the only employer award endorsed by the tripartite partners (namely Ministry of Manpower, National Trades Union Congress (NTUC) and Singapore National Employers Federation). This award recognizes RP as one of the best organizations to work for in Singapore, with fair, responsible and progressive employment practices.

Voted Best Independent Hotel in Asia Pacific by TTG Asia Travel Awards for 10 consecutive years and awarded the 2017 Certificate of Excellence by TripAdvisor, RP is an iconic hotel located in the Orchard area, a bustling district in Singapore.

Come experience our culture and journey with us towards a great and progressive workplace!

Our client is a reputable and esteemed retail store that specializes in buying, selling, and trading luxury watches in Singapore. They take pride in their ability to source for unique pieces, as well as championing customer’s satisfaction through their loyalty and after service programs.

As a Business Development Manager for the company, you will be responsible for maintaining and growing our customer and associates’ portfolio to increase sales. You are also expected to build and maintain relationships with new/existing clients and suppliers, educating consumers, improve internal processes and expand our business to new markets. Your other responsibilities also include:

· Researching prospective accounts in targeted markets

· Understanding the industry, company, and set market strategies to attract clients

· Set targets, manage and drive promotional strategies to maximize sales revenue

· Fostering a positive work environment and ensuring exceptional customer service is at best at all time

· Maintaining relationships with current clients and identifying new prospects

· Providing trustworthy after sales support and service

· Working closely with other suppliers and associates to collaborate and drive new business

· Identify areas for enhancement, implement process optimization and continuously strive for operational excellence and improvement

The ideal candidate should possess:

· Bachelor’s Degree in Business, or its’ related fields

· Min. 2 years’ experience in a managerial position

· Driven and has a good track record of maintaining relationships with clients and suppliers

· Excellent communication and interpersonal skills, customer orientated

· Strong leadership skills with positive vibes

· Passionate in the retail or luxury watches industry

· Keen understanding on luxury watches brands and market trends

Interested applicants can apply direct, only short-listed candidates will be contacted.

About Us:

At OOm Group, we are passionate about digital marketing and committed to empowering progress through digital transformation. Since 2006, we have been a leading digital performance marketing agency in Singapore, helping businesses of all sizes—including SMEs, enterprises, government agencies, and non-profit organizations—achieve their digital marketing goals.

Position Overview:

We are seeking a dynamic and results-driven Digital Marketing Manager to join our team in a key account management role. You will be the primary liaison for our clients, providing tailored solutions to meet their unique digital marketing needs. This role is crucial in building strong relationships and ensuring the delivery of performance-driven results.

Key Responsibilities:

• Serve as the main point of contact for assigned clients, understanding their objectives and providing customized digital marketing solutions.
• Develop and implement comprehensive digital marketing strategies to boost brand awareness and drive traffic for a diverse range of clients.
• Day-to-day management of clients' campaign and attending campaign brief.
• Analyze campaign performance and provide actionable insights to enhance ROI.
• Review and raise initiatives to improve clients’ digital campaign performance
• Generate reports for client’s campaigns

Qualifications:

• Diploma/Bachelor’s degree in Marketing, Business, or a related field.
• Min. 1 - 3 years of experience in digital marketing, with a strong understanding of current trends and tools.
• Proficiency in analytics tools (e.g., Google Ads, Google Tag Manager, Google Analytics, Facebook Pixels/Ad Manager)
• Google Ads Certified will be an added advantage.

Interested applicants, click APPLY NOW or email [email protected] for a confidential discussion.

On behalf of one of its clients in the creative industry, The French Chamber of Commerce in Singapore is recruiting an Account Manager/Marketing Consultant.

The company is looking for an account manager to assist the Strategy Director in managing retail and communication projects, build the prospection plan and tools. The successful candidate must be an approachable team player and be open-minded, interested in the design world.

He/she will work along with brands and retailers on creative and innovative solutions. Candidates should be able to efficiently and creatively contribute to an ambitious growth agenda.

Missions

• Managing and delivering day-to-day operational requirements of Clients on all projects
• Content creation & copywriting
• Proposing analysis of trends, Market research, benchmark on competition reports
• Assisting the creative team by synthesizing useful insights from different sources in consolidated presentations
• Participating in the design thinking approach and in the creation of inspirational design presentation to translate our work
• Owns the briefing process
• Managing development, negotiation, evaluation and recommendation of creative proposals
• Creating and maintaining project schedules to proactively identify risks and track milestones
• Ensure maintenance of agreements and organize documentation at all times
• Does regular competitive evaluation
• Foster great working relationships internally and externally

Requirements

• English: Fluent compulsory
• Ability to speak & write Mandarin or French would be a plus to liaise with Chinese/French customers
• 4-5 years experience in marketing, agency world or communication