Job Description

Coordinate daily customer service operations (e.g. sales processes, orders and payments) Track the progress of weekly, monthly, quarterly and annual objectives Monitor and maintain store inventory Evaluate employee performance and identify hiring and training needs Supervise and motivate staff to perform their best Coach and support new and existing Sales Associates Monitor retail operating costs, budgets and resources Suggest sales training programs and techniques Communicate with clients and evaluate their needs

Job Requirements

Experience with recruiting and performance evaluation processes Familiarity with financial and customer service principles Good math skills with the ability to create and analyze reports, spreadsheets and sales statistics Leadership and organizational abilities Interpersonal and communication skills Problem-solving attitude Flexibility to work in shifts

At Alstom, we understand transport networks and what moves people. From high-speed trains, metros, monorails, and trams, to turnkey systems, services, infrastructure, signalling and digital mobility, we offer our diverse customers the broadest portfolio in the industry. Every day, more than 80 000 colleagues lead the way to greener and smarter mobility worldwide, connecting cities as we reduce carbon and replace cars.

Key accountabilities

Technical Support Function:

• Assures the technical operational support to the projects signed under LTSS contracts
• Becomes a mentor for our team working in the depots through the wide knowledge in Railways System
• Analyses the technical performances of the systems and the efficiency of the maintenance plan and processes, promoting action plans to improve them
• Main contributor to CBM application for the main systemes - brakes, coupler, VAC, converter
• Leader in electronic maintenance activities including repair in house or by external vendors
• Analyses failure criticality studies and uses RCM (Reliability Centered Maintenance) and other available methodologies to define and optimise the maintenance requirements, tasks and intervals
• Contributor and approver of root cause analysis reports and Engg change request towards SMRT/LTA
• Contribute to the promotion of the diagnosis tool (HealthHub)
• Support reliability Eng
• Quality, Environment, Safety and Health normative accomplishment

Manager:

• Manages and develops the Fleet Support Centre team
• Takes responsibility for QCD targets and deliverables of the Centre

Performance measurements

• QCD targets according to Project
• Project reliability / availability / cost targets
• Maintenance plan improvement
• Feedback from stakeholders

BENEFITS:

• Competitive salary package & staff benefits
• Housing allowance: cover all relocation expenses
• Yearly bonus
• 15 days annual leaves
• Petrol and telephone allowance, business trip
• Medical allowance

MAIN DUTIES:

• Lead the Sales & Marketing division in Singapore
• Co-ordinate with sales & marketing teams from different countries in Asia Pacific
• Provide customer service & maintain existing key customer accounts
• Approach new client accounts from different countries especially new market regions
• Increase sales volume specifically in the Asia Pacific region

REQUIREMENTS:

• At least 5 years experience in Sales B2B, at least in either Food Flavors or Fragrances (Or Sales Flavor for: Food / Beverage / Tea / Coffee / Bakery or Fragrance for Detergent / Shower Gel / Chemical for Cosmetics)
• Minimum Diploma/Degree qualification in Food Technology / Business Administration/ Business Management / Sales & Marketing
• Successful sales track records

AUXILIARY CONSULTANT (AC) / EA LIC:19C0013
CHARLOTTE, TAN SZE MIN/ EA Reg: R2196393

Xtremax is seeking a suitable candidate for a Senior Project Manager to lead complex, small to medium sized IT projects. Talents should have experience leading mid-to-large scale IT projects with contract value of more than S$1 million. You’ll be managing a project team with Project Executives, liaising with clients and other stakeholders.

Responsibilities

• Review the analysis of business requirements and IT solutions specifications and lead the team in developing a detailed project plan
• Review project plans to determine the timeframe, costing and the procedures for accomplishing the projects
• Manage the execution of a range of process activities from request for proposal, to development, test and final delivery
• Responsible for project deliverables, with an emphasis on quality, productivity and consistency
• Conduct timely project reviews to recommend any changes to project schedules, cost or resource requirements
• Ensure profitable delivery of quality business systems for external customers are on-time, in accordance with user and system requirements and within budget
• Manage and track alll aspects of project scope, changes, issues and risks that affect implementation
• Manage and plan the resources required from user requirement, development of functional specification, testing and user training
• Co-ordinate with the technical team to ensure that the requirements gathered are realistic and implementable
• Establish and maintain good business relationships with stakeholders to influence and achieve business goals
• Responsible for the team's projects deliverables by conducting regular status update meetings with team

Requirements

• Strong communication skills
• Bachelor's Degree
• 4 to 5 years experience in Project Management and leading Web Application Projects preferred
• Candidates with PMP or ITPM certifications are preferred

Job Summary:

• Salary Range: Up $6,500 + AWS + VB
• Working Location: West
• 5 days working day

Job Responsibilities:

• Regularly review cost out opportunities and ensure prices for goods are in line with relevant market rates, efficiently sourced, and procured in a way that creates the best value for the business
• Lead accurate demand forecast with sales and marketing by successfully monitor and communicate forecasts, changes, inventory estimates, supply situations, business risks, opportunities, and mitigation plans
• Identify and analyze sales trends and influencing variables and incorporate analysis in forecasting & inventory planning
• Control spend and build a culture of long-term saving on procurement costs
• Effective relationship building with key suppliers for all food/beverage raw materials, ingredients & packaging to meet business demands
• Work with the Sales and Marketing Team to develop and implement short term and long-term strategic initiatives that enable the business to meet its growth and profitability objectives
• Coach the team to master the competencies required to ensure long-term business success and long-term members’ success
• Act as the main subject matter expert, develop policies and procedures related to procurement and planning
• Oversee purchasing system, Costpoint, and provide strategic direction on procurement actions, approval workflows and thresholds, and tracking related to Purchase Requests and Purchase Orders
• Collaborate with Finance team to ensure procurement management is aligned with corporate standards
• Maintain knowledge of Import/Export regulations, and compliance with the regulations to coach/train staff and ensure compliance.

Requirements:

• FMCG industry/ food sourcing/purchasing/ food industrial background is a must
• Experience in Meat and Cheese imports.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Join Our Team at Appvantage in Singapore!

Are you ready for an exhilarating new journey with us?

At Appvantage, we're not just a team; we're a passionate community of digital strategists, designers, and developers. Our expertise shines through as we tackle major digital projects for global corporations across the Asia & Pacific region, particularly in the automotive industry.

Why Appvantage?

We are proud to be recognized as a leading workplace in the technology sector. Appvantage has received accolades and has been named on the prestigious "Singapore Best Workplaces™ in Technology List". This "Great Place to Work" certification is a collective achievement that we are all proud of, as it reflects our shared commitment to creating a supportive, empowering, and inclusive work environment. Join us and be part of a dynamic team dedicated to innovation and excellence.

Job Description

As we continue to expand and drive innovation, we are seeking a dynamic and experienced IT Project Manager cum Business Analyst to join our team in Singapore. Here's a glimpse of your responsibilities:

Cultivate Connections: Foster strong relationships with clients, vendors, and partners while ensuring that project implementations meet our stringent quality standards.

Project Support: Collaborate with Project Directors, Senior Project Managers, or other Project Managers in various aspects of project management, including:

• Crafting proposals and quotations, and skillfully negotiating with clients.
• Managing project implementation plans and budgets.
• Defining project deliverables at each milestone.
• Vigilantly monitoring progress and taking proactive measures when needed.

Requirement Elicitation and Analysis: Collaborate closely with Clients, product owners, stakeholders, and end-users to gather, analyze, and document detailed business requirements, user stories, and acceptance criteria. Translate business needs into actionable tasks for the development team.

User Story Creation: Translate business requirements into clear and concise user stories that outline the who, what, and why of each feature or functionality. Craft user stories with well-defined acceptance criteria that are understandable by both technical and non-technical team members.

Cross-functional Collaboration: Act as a liaison between the development team and business stakeholders. Facilitate effective communication and collaboration to ensure a shared understanding of requirements and project progress.

Quality Assurance: Oversee QA/QC activities to ensure successful and timely project delivery, aligning precisely with client expectations.

Documentation Guru: Prepare a variety of project documentation, including Minutes of Meeting, Requirement Specifications, Design Specifications (or Understanding Documents), Training and User Manuals, Release Notes, and Project Status Reports.

Versatile Contributor: Take on additional duties and responsibilities as assigned.

Job Requirements

1. Educational Background: Bachelor’s Degree in Information Systems or Business.
2. Experience: Minimum 3 years’ experience in the IT industry is preferred.
3. Softskills: Excellent communication, problem solving, time management and critical thinking skills are essential.
4. Tech-Adept: Proficiency in Microsoft Office (Excel, Word, PowerPoint, MS Teams), Jira.
5. Attitude: You're organized, meticulous, always approach tasks with a positive attitude, and work well.
6. Project Acumen: Strong administrative skills and a general understanding of the project life cycle, project documentation, and project standards.
7. Methodologies: Prior experience with SCRUM/Agile methodologies is a plus.

Join us at Appvantage, where every day brings exciting challenges and opportunities for growth. If you're ready to make your mark in the dynamic world of digital innovation, we invite you to embark on this journey with us. Your adventure starts here!

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

· Discuss and identify clients’ communications needs

· Work closely with the wider consortium to deliver 360 solutions

· Identify client growth opportunities

· Help ensure campaigns reach their performance goals

· Negotiating with clients, solving any problems and making sure deadlines are met.

· Day-to-day activities will change constantly to meet business growth

· Keenly monitor campaigns with the aim to optimise results

· Maintain accurate records of budgets, contact reports, campaign reports, etc.

· Customise new business proposals that are meaningful and compelling

· AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

· Fresh graduates or 1-2 years’ experience in an advertising agency or related field

· Candidates with more experience will be considered for the Senior Account Executive or Assistant Manager role

· Possess strong project management skills

· Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately

· Understanding of branding and communications preferred

· Microsoft Office proficiency

· Be energetic and passionate with a can-do spirit

Write in if you like diversity, being involved in advertising and design marketing work for clients and brands in different industries.

We are looking for individuals familiar with interfacing with clients from global FMCG or retail brands, have a structured and methodical approach to business development

with good working knowledge of different marketing and advertising platforms.

Formulate, execute and review strategic plans.

- Must have strong account planning & execution skills

- Excellent communication and negotiation skills

- Generate leads, establish solution proposals, and develop high quality presentations

- Have a strong sense of teamwork and mutual support for fellow employees.

- Must possess strong networks with various levels within potential customer

- Must have an excellent time management.

- Senior professionals with brand clients are preferred

Job Responsibilities:

1) End-to-end Design, Develop, and implement sophisticated Power BI solutions which include ETL, Data models, interactive dashboards/visualizations/Reports that effectively communicate key performance indicators (KPIs) and insights.

2) Advanced in Data aggregation techniques to consolidate and summarize data from multiple sources.

3) Guide the team on all best practices related to Power BI service, including Data Modeling, dashboard/Report Design, writing complex DAX formulas, Power Query, the PBI Tenant (service/server based), external BPI tools & have a general understanding of the Azure stack.

4) Familiar with Visual Studio, Power BI Service, Fabric with Git integration for CI/CD pipelines, on-premises gateway, etc

5) Hands-on experience in SQL/PostgreSQL skills for data manipulation, ad-hoc Queries, and Star Schema design.

6) Conduct in-depth data analysis to identify trends, patterns, and opportunities for process improvement or business growth.

7) Optimize data models and queries for performance and efficiency, ensuring fast and accurate data retrieval.

8) Ensure data accuracy, consistency, and reliability through data profiling, cleansing, and transformation.

9) Stay tuned with the latest Power BI features, techniques, and best practices to continuously enhance the BI environment.

10) Collaborate with cross-functional teams to provide training, support, and guidance on Power BI usage and best practices.

11) Excellent problem-solving skills, highly motivated, is a quick learner and has attention to details

12) Preferred programming languages include Python/R for data manipulation and advanced analytics.

Requirements:

1. Bachelor's degree in IT computer science/engineering, Mathematics & Data Analytics
2. At least 4-8 years of proven hands-on experience using Power BI Developer is preferred.
3. Good to have Microsoft Power BI certification(s)

Job Scope

Assist HOD Corporate Services to drive the overall organisation’s communications strategy and plan in managing, marketing and company communications. Involve in planning and development of effective fundraising campaigns, and build good relationships with donors and community partners.

Main Job Role:

1. Communications and Marketing Plan (internal and external stakeholders)
2. Relationship and Partnership Development (donors, fundraising activities)
3. Collaborate with Community Partners for branding and outreach activities
4. Annual Fundraising and Donor Management Plan

Duties and responsibilities include:

A. Communications and Marketing Plan

• Plan and develop the annual communication and marketing and social media plan to brand the company’s programme and services
• Plan and develop all aspects of branding and social media plan across all our platforms
• Produce original content and continue building up our internal record of community based stories by interviewing individuals and corporates and partners
• Plan and develop the company’s publications ie newsletter, annual reports and oversee the marketing channels for distribution
• Plan the online and traditional fundraising campaigns and electronic direct mailers (EDMs)
• Manage all communications and media related enquiries and events
• Build relationships and pitch stories with target brand ambassadors, various media platforms, traditional & digital for branding purposes
• Manage the communication and marketing budget
• Review the communication and marketing processes for improvement
• Provide training or guidance to junior team members
• Involve in cross team project development and support

B Relationship Partnership Development

• Plan and develop the company annual fundraising and donor management plan at targeted audience
• Build and manage key donor accounts and segmentation (new and existing)
• Manage the donor lifecycle to identify, engage and retain donors
• Identify and develop new partnerships in fundraising and donors engagement
• Review the work process for fundraising and donors engagement for improvement
• Collaborate with other community partners to enhance fundraising efforts and relationship building

Technical Competencies:

1. Degree in Mass Communications, Journalism, Marketing or Business Administration preferred.
2. 2-3 years related work experience in Marketing or Sales or Journalism
3. Experience in fundraising or donor management in the charity sector is advantageous.

Core Competencies:

1. Good team player with pleasant disposition
2. Meticulous, with attention to detail
3. Strong multi-tasking skills
4. Good time management
5. Excellent English writing and speaking skills
6. Good presentation skills
7. Good negotiation skills

Xtremax is seeking a suitable candidate for a Associate Project Manager to lead complex, small to medium sized IT projects. Talents should have experience leading mid-to-large scale IT projects with contract value of more than S$1 million. You’ll be working with the project team under a Senior Project Manager and with Project Executives, liaising with clients and other stakeholders.

Responsibilities

• Review the analysis of business requirements and IT solutions specifications and lead the team in developing a detailed project plan
• Review project plans to determine the timeframe, costing and the procedures for accomplishing the projects
• Execute a range of process activities beginning with the request for proposal, to development, test and final delivery
• Responsible for project deliverables, with an emphasis on quality, productivity and consistency
• Conduct timely project reviews to recommend any changes to project schedules, cost or resource requirements
• Ensure profitable delivery of quality business systems for external customers are on-time, in accordance with user and system requirements and within budget
• Document and track project scope, changes, issues and risks that affect implementation
• Manage and plan the resources needed from user requirement, development of functional specification, testing and user training
• Work with the technical team to ensure that the requirements gathered are realistic and implementable
• Establish and maintain good business relationships with stakeholders to influence and achieve business goals
• Hold regular status update meetings with team

Requirements

• Strong communication skills
• Bachelor's Degree
• 1-2 years experience in Project Management and leading Web Application Projects preferred
• Candidates with PMP or ITPM certifications are preferred

Responsibilities

Project management, coordination, implementation, execution, control and completion of specific project.

Workout and maintain VO schedule and to final account with client / consultant.

Raise RFI for any discrepancies.

Attend all site, Architects & Consultants meeting.

Responsible for site supervision and implementations.

Monitor project costing, budget and schedule.

Manage and planning manpower allocation.

Manage and lead a project team to ensure site progress accordingly to project schedule.

To interpret shop drawings and communicate with all site personnel.

Prepare and submit monthly progress claim.

Prepare sub-contractor payment response.

To solve all technical issue.

Requirements

Degree in Mechanical Engineering or equivalent.

At least 10 years experience in ACMV system.

Excellent leadership & interpersonal skills

Able to handle multiple projects simultaneously.

IT skills in Microsoft office, Autocad, BIM.

Please include the following information in your resume:

• Education background
• Working experience
• Reason of leaving current and past employment
• Current salary
• Expected salary
• Notice period

Our account servicing team members are relationship builders. They form the indestructible bonds between our clients and us. Guardians who strive to uphold every brand’s ethos, they are always doing the right thing even when it’s easier not to. Unafraid to speak their mind, they are prepared to face the darkest moments and come out stronger.

Key Responsibilities

• Discuss and identify clients’ communications needs
• Work closely with the wider consortium to deliver 360 solutions
• Identify client growth opportunities
• Help ensure campaigns reach their performance goals
• Negotiating with clients, solving any problems and making sure deadlines are met.
• Day-to-day activities will change constantly to meet business growth
• Keenly monitor campaigns with the aim to optimise results
• Maintain accurate records of budgets, contact reports, campaign reports, etc.
• Customise new business proposals that are meaningful and compelling
• AM level candidates are expected to be able to lead a team of account executives and manage the daily running of an account

Qualifications

• Minimum of three years’ experience in an advertising agency environment
• Possess strong project management skills
• Have excellent communications skills, attention to detail, be well-organised and able to multitask accurately
• Understanding of branding and communications preferred
• Microsoft Office proficiency
• Be energetic and passionate with a can-do spirit

• Responsible in gallery sales
• Efficient handling of clients' enquiries
• Providing good customer service
• Proactively maintaining good relationships management with new and existing clients
• Assist sales team in maximising sales and marketing revenues
• Manage the sales process from generated leads/gallery sales to closure and completion of works
• Coordinating with operation team to ensure timely delivery of customers’ orders
• Work closely with other departments to ensure strategy alignment to achieve company objectives
• Keep updated to market trends and change in customers' demand
• Absolutely no cold calling is required

• Display high level of interest and enthusiasm towards the product offerings
• Independent, confident and self-motivated with good sales and servicing aptitude
• Self-disciplined to complete tasks assigned within deadlines
• Results-oriented with a customer service mindset along with excellent client relationship-building skills

• 5-day work week
• Experience within Telco/Construction industry will be preferred

RESPONSIBILITIES:

HR Planning

• Work closely with managers and supervisors to understand individual team needs and challenges with respect to skills and resources.
• Maintain a close understanding of the team structure, in order to provide support and advice in times of people and business change.
• Emphasize productivity improvement for business profitability.

Recruitment

• Utilize effective recruitment and selection strategies.
• Develop innovative and creative alternatives to identify potential candidate pools.
• Work with managers to ensure that suitable internal or external candidates are recruited for specific positions as required.
• Maintain a clear pathway for internal recruitment and promotion.
• Maintain internal communication of vacancies and appointments.
• Maintain candidate pool records for future reference.

Onboarding

• Execute all new employee records including Employment Agreements, signed position descriptions and employee handbook.
• Follow through on new appointments to receive the appropriate induction program, coordinated by respective manager.
• Ensure probation reviews are completed for all new employees with a confirmation period.

HR Systems

• Ensure all employee records are maintained including any changes to employment agreements, documented salary review, promotion and updated signed position descriptions.
• Maintain personal file records with respect to skills and training undertaken by the employee.
• Ongoing legal compliance with the relevant legislation including right to work and visa validity.
• Monitor time and attendance records and identify any concerns at an individual or team level.

Employee Development

• Work closely with Managers and employees in target teams to:
• Identify standout performers with potential for career advancement.
• Map career path options for all employees.
• Identify gaps in skills matrix, and offer solutions (training, secondment, etc.).
• Support senior managers to implement development plan for team leaders and supervisors.

Learning & Development

• Work with the team manager and HOD to identify annual training needs analysis.
• Coordinate delivery of training programs.
• Implement company wide L&D programs around the key themes of leadership development, effective management practice, communication excellence and teamwork.

Management Support

• Support and foster a management culture of accountability and performance.
• Ensure position descriptions and standard operation procedures are in place at all times.
• Ensure that managers are on track with annual performance appraisals for all employees.
• Manage employee feedback (formal and informal systems).
• Support the manager to address and resolve productivity and team performance concerns.
• Ensure any potential serious grievance is promptly communicated to appropriate management, and best practice handling of the situation follows policy and procedure.
• Actively promote safe work practices and compliance with all designated policies.

Disciplinary & Termination

• Ensure Code of Conduct policies and processes are applied consistently and fairly.
• Address formal disciplinary issues and termination whenever necessary.

Compensation & Benefits

• Utilize external resources, candidate interviews, employee surveys and exit interviews to maintain clear understanding of market remuneration in line with employee capability and role requirements.
• Ensure managers have clear understanding of market remuneration as pertains to their team.

Privacy and Data Security

• Ensure all personnel, payroll and other files are secured at all times.
• Uphold complete confidentiality and data security.

REQUIREMENTS:

• Diploma/Bachelor’s degree in Human Resources, Business Administration, or related disciplines
• Minimum 5 to 7 years of experience in full spectrum of Human Resources function
• Proven experience as an HR Manager or in a similar HR leadership role
• Familiarity with Singaporean employment laws and regulations

OTHER INFORMATION:

• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

Requirements:

• Minimum Degree in Electrical or Mechatronics Engineering with a minimum of 8 years of relevant experience in handling low voltage electrical products such as drives/ motors/PLC, with preference in VFDs;
• Willing to provide hands-on pre & post sales technical solutions to support the sales team
• Strong site troubleshooting and application skills
• Project management skill is a plus
• Confident in conducting technical trainings and creating technical presentations and seminar materials for partners and customers
• Sales attitude to support sales team and solution-oriented mindset
• Excellent communication and interpersonal skills, with the ability to bridge communication between local/regional technical teams and Japan HQ effectively, particularly regarding technical terminology in both electrical and mechanical fields in Japanese language. Knowledge of Japanese dialects is essential

Responsibilities:

• Serve as a key liaison and provide support between local/regional technical teams and Japan HQ, facilitating effective communication, collaboration and application support.
• Coordinate ASEAN drives requirements effectively with HQ/ factory in Japan
• Provide pre and post-sales technical solutions for inverters/drives, encompassing addressing inquiries, troubleshooting issues, and delivering comprehensive solutions
• Conduct technical trainings/seminars at consultants/end-users’ premises including Japanese clients
• Perform site troubleshooting and LV drive commissioning
• Organize in-house training sessions for the Sales and Marketing teams
• Assist the sales team in regional distribution network expansion;
• Able to compose bill of materials based on tender specifications
• Provide customer support by responding well to customer technical questions and understanding customer technical requirements to propose optimal solutions to strengthen customer relationship and trust
• Prepare and/or translate technical manuals/ articles received from HQ Japan, requiring proficiency in Japanesn Japanese
• Establish a technical database and conduct market studies for insights feedback

Accountabilities

• Prompt response to end-users/distributors technical enquiries;
• Keep awareness of new product launch and acquire its technical knowledge

Job Responsibilities

• Development of sales strategy and implementation of tactical plan.
• Identification of key/target accounts/industry segment.
• Building and maintaining a healthy sales pipeline, through prompt updating of opportunities management tracking and account development planning.
• Develop new customer accounts through sales and marketing activities.
• Expand sales portfolio to all existing and new potential customers.
• Supporting any marketing related activities to improve the presence and customer knowledge of Precision Robotic Products
• Providing customer feedback to the Research and Development team and Business Group management.
• Any other duties as assigned by supervisor.

Requirements

• Minimum 2 years of sales experience with Industrial clients (i.e. B2B), 5 years of experience is needed for the senior position.
• Diploma or Bachelor Degree in Engineering / Computer Science or Equivalent
• Field sales experience is vital. Proven ability to interact directly with a sales organization, understand customer needs and influence them.
• Good interpersonal and communication skills
• Self-motivated and maintain high level of Sales Discipline

HOW TO APPLY:
Interested applicants, please send in your resume by clicking "Apply Now".

We regret to inform that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Chan Ngai Kuan, Elise
Dynamic Human Capital Pte Ltd
Registration number: R1548771
EA Licence No: 12C6253

Job Description

• Responsible for management and coordination with planning of works with clients and suppliers
• Manage counter installation of brands counters and maintenance.
• Manage Promotion setup and dismantling
• Counter construction - preparation/brief/quality checks
• Ensure projects are on schedule.
• Provide projects reports - pre-shipment/ defects/ completion, etc.
• Maintain good relationship with project participants -internal and external.
• Liaise and coordinate with all project participants on proper progress updates to ensure a timely delivery.
• Make overseas trips or remote online to meet clients and suppliers.
• Create and update data in office system including PO creation & quotation
• Perform administrative responsibilities within scope of works.
• Able to work under a tight timeline and handle working pressure.
• Able to multi-task and work independently
• Any other duties as assigned by Management from time to time

Requirements

• Possess qualification of N level above
• Proven working experience in Interior design or construction.
• Proficient in Email, Microsoft office and Adobe Acrobat
• Excellent portfolio of previous works.
• Preferably with cosmetics and retail flair experience, and eye for detailing.
• Communication and presentation skills.
• Positive and keen learning aptitude.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Descriptions:

· Responsible for achieving business and sales objective / targets

· Developing growth strategies and plans

· Increasing client and partner base and develop business partners ecosystem.

· Managing and retaining relationships with existing clients and business partners

· Handle account management matters and be the point of contact for customers

· Build strategic account relationships (at all levels from Engineer to CEO) and develop new client relationships to achieve sales volume and profit goals

· Prepare proposals, and present solutions to customers

· Lead and work with various internal teams to formulate solutions and strategies to compete in a highly competitive environment

· Work with cross functional teams to coordinate pre-sales, post-sales and support resources to drive successful closure and implementation for customers

· Having an in-depth knowledge of business products and value proposition

· Reporting on successes and areas needing improvements

· Work with team to develop proposals that speaks to the client’s needs, concerns, and objectives.

· Participate in pricing the solution/service.

· Present new products and services and enhance existing relationships.

· Attend industry functions, such as association events and conferences, and provide feedback and information on market and creative trends.

· Using knowledge of the market and competitors, identify and develop the company’s unique selling propositions and differentiators

· Ensure that data is accurately entered and managed within the company’s CRM or other sales management system

· Forecast revenue targets and ensure they are met.

· Track, record and convert Business Development activities into sales revenue.

· Understand the company’s goal and purpose to continue to enhance the company’s performance and meeting company financial KPI

Job Requirements:

· High-level communication skills and proficiency in English

· Stakeholder management skills and proven ability to negotiate

· Experience with design and implementation of business development strategy

· Conflict resolution with ability to build rapport

· Proven working experience as a business development manager, sales executive or a relevant role

· Proven financial skills, business planning/dev skills, and outcome-oriented attitude

· Proven sales track record and strong market knowledge

· Proficiency in MS Office

· Time management and planning skills

· We regret that only Singaporean/PR candidates will be considered for the role, due to the involvement in government projects.

Job Scope

• Recruit, select, train, assign, schedule, coach, counsel, and discipline employees
• Communicate job expectations; planning, monitoring, appraising, and reviewing job contributions
• Analyze and improve organizational process and workflow, employee and space requirements, and equipment layout; implement changes
• Accomplish operations and organization mission by completing related results as needed
• Meet or exceed operations labor budget expectations
• Manage staff levels, wages, hours, contract labor to revenues
• Run a safe, injury/accident free workplace

Job Requirements

• Conflict Management
• Organization
• Decision-Making
• People Management
• Data Entry Skills
• Data Processing Skills
• Dependable
• Reporting Skills
• Deadline-Oriented
• Budget Development
• Critical Thinking Skills

Detailed Job Description:

• Driving business by identifying and selling prospects and maintaining relationships with clients.

• Enhancing staff accomplishments and competence by planning delivery of solutions, answering technical and procedural questions for less experienced team members, teaching improved processes, and mentoring team members.

• Expanding business opportunities by identifying prospects and evaluating their position in the industry and researching and analyzing sales options.

• Establishing contact and developing relationships with prospects and recommending solutions.

• Maintaining relationships with clients by providing support, information, and guidance; researching and recommending new opportunities; and recommending profit and service improvements.

• Identifying product improvements or new products by remaining current on industry trends, market activities, and competitors.

• Preparing reports and presentations by collecting, analyzing, and summarizing information.

• Maintaining quality service by establishing and enforcing organization standards.

• Maintaining professional and technical knowledge by attending educational workshops, reviewing professional publications and other content, establishing personal networks, benchmarking best practices, and participating in professional and industry organization

Job Requirements:

• 15+ years experience in software/services sales & technology alliances management

• 10+ years expertise selling & overseeing delivery of solutions spanning Digital Transformation, Customer Experience and Cloud technologies

• 5+ years exposure building companies, sales teams and partner channels in Singapore, South East Asia and Asia-Pacific markets more broadly

• Deep experience of enterprise software ecosystems, especially Salesforce and related technologies

• Experience working in start-ups and fast-growing companies, with all of the cultural demands that go with it

Skills & Competencies:

• strategic planning (marketing/business plans and business case development)

• business development (market analysis, territory planning, channel development)

• account management (account planning, relationship development, v-team lead)

• team leadership (work division, staff development, engagement management)

• training & mentoring (sales process improvement, CRM and Miller Heiman)

Working Hours: Monday to Friday

Office Location: Lavender

Job Scope:

• Responsible for executing key sales and business development initiatives in in events, exhibitions, retail, experiential marketing, content, and technology.
• Leads creation, Follow-up and accounts servicing
• Creating and maintaining new/exisiting customer relationships
• Act a the main point of contact for your clients
• Lead pitches and proposal development.
• Prepare client / production and weekly sales meetings
• Tracking sales data to ensure the company meets sales quotas

Job Requirements:
- Minimum Diploma
- Able to effectively communicate features and benefits of solution
- Events and sales experience will be advantageous

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration. We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA License: 16C8004 | Hailey YANG | Registration No: R1876431

Job Description:

As a Business Development Executive at Novosys, you will play a crucial role in the growth and success of our organization. You will be responsible for identifying and securing new business opportunities, fostering client relationships, and promoting our ISO consultancy services. Your primary objective is to drive revenue growth and expand our market presence.

Key Responsibilities:

· Conduct market research to identify potential clients, industries, and regions for ISO consulting services.

· Analyze market trends, competition, and regulatory requirements.

· Generate and qualify leads through various channels, including cold calls, email campaigns, networking, and referrals.

· Maintain a robust sales pipeline.

· Identify client needs and develop customized ISO consulting proposals.

· Conduct presentations and meetings to close deals and acquire new clients.

· Build and maintain strong relationships with clients by providing exceptional service and support.

· Meet and exceed sales targets and revenue goals.

· Develop and implement effective sales strategies.

· Prepare regular reports on sales performance and market insights.

Requirements:

· Bachelor’s degree and above in any disciplines

· Proven experience in Sales or Business Development, preferably in ISO consultancy, service industry or related industries.

· Knowledge of ISO standards and certification processes will be an advantage.

· Excellent communication, negotiation, and presentation skills.

· Results-driven with a strong focus on achieving and exceeding sales targets.

· Proficiency in using CRM software and sales-related tools will be an advantage.

· Self-motivated, proactive, and able to work independently.

· Willingness to travel and meet with clients as needed.

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Please apply for this position via our careers page (https://www.ysuites.co/careers/).

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges