Responsibilities

In-charge of overall store day-to-day operations and ensure smooth operations

Develop and implement sales strategies aimed at consistently driving sales volume and achieving store sales targets.

Lead and supervise the retail team members to ensure they achieve desired outcomes and effectively address any employee concerns.

Responsibly handle and address customer inquiries regarding product, pricing, availability, delivery or any other related matters.

Assist in store promotional events and campaigns with the corporate team.

Roster planning.

Ad hoc duties as assigned.

Requirements

Diploma in any discipline

At least 3 - 5 years of relevant working experience in fashion retail industry preferrably with supervisory experience

Good communication and presentation skills

Responsibilities:

• Ensuring the continued well-being of the Department and staff.
• Maintaining and improving the profitability of the Department.
• Reviewing client sales enquiries/orders and amendments
• Approving purchase orders.
• Ensuring proper execution of sales orders.
• Raising nonconformance report for nonconformances found during sales order execution
• Raising and approving corrective/preventive actions.
• Identify training needs of staff (on yearly basis).
• Ensure after sales services are properly carried out and reported
• Be responsible for identification, evaluation and periodical review of Sales performance and Customer Satisfaction status.

Requirement:

• Preferably possess tertiary education.
• 5 years’ experience in the Sales and Marketing field or its related activities.
• Should have been trained in sales / marketing management, customer servicing and relevant area of ISO 9001 system procedures.

Sunscreen Singapore Pte Ltd is looking for suitable candidates to fill in the position of Sales & Marketing Executive in the construction and furnishing industry.

Ability to market and sell a range of sun shading devices suitable for commercial, residential and hospistalities field.

Relevant working experience and advantage with knowledges of electrical and technical skills. Ability to work with Architects and Designers preferred.

Job Description:

• Maintaining relationships with our clients. You will be responsible for obtaining and maintaining customers
• Converting lead and call-in customer into sales
• Maintaining customer satisfaction in managing sales process, follow through pre and post sales coordination follow up.
• Strong leadership qualities and willingness to take on additional responsibilities when required are what we are looking for.
• Strong communication and interpersonal skills with aptitude in building relationships with professionals of all organizational levels
• Ability in problem-solving and negotiation

Salary will communsurate with relevant working experiences plus commission and other allowances.

Please apply with confidence if you have the work experience and able to work under stress environment.

This is a five days working week with incentives to upgrade relevant skills.

Website: www.rollite.com

Email: [email protected]

Tel: 62840033

· Overseeing daily business operations.

· Training low-level managers and staffs.

· Improving revenue.

· Evaluating performance and productivity.

· Streamline business processes

· Drive business development.

. Exploring new businesses and negotiation of contract.

· Monitor financial performance, set budget and controlled expenses to provide financial stability.

· Ensuring deliver of quality meeting with cost effectiveness.

· Reviewing safety protocols

• Overall Responsibility for all construction activities with respect to performance, procedure, and making recommendations to project managers for improvements and corrective actions.

• Manage Contractors with a focus on quality, compliance with engineering drawings; applicable code and standards, and construction schedule and cost.

• Interface and Coordinate with Engineering supporting construction activities.

• Assist in developing and implementing corporate construction policies that support project construction.

• Oversee the effective management of project activities to assure timely delivery and low wastage.

• Manage and lead a group of engineers

• Co-ordination with other departments on issues affecting project works.

• Liaise with government/Statutory Authorities, consultants, clients, suppliers etc

• Provide Timely Project Progress reporting to management and Attending Project Execution Meetings with other managers.

• Select, guide and develop a multicultural labour force & Management team with construction responsibilities to ensure that the organization achieves it business objectives and complies with all relevant regulations and laws.

• Ensuring Quality Assurance and ISO Standards are met on all construction related activities and ensure customer quality specifications are constantly met.

• Allocate Capital and Human Resources to maximize productivity.

• Other Ad-hoc Duties required to carry out

Manage multiple accounts; develop positive working relationships with all customer touch points

· Drive client retention, renewals, upsells and client satisfaction

· Work closely with Associate Account Managers and Ad Operations on day-to-day operational processes including campaign set-up, receipt of creative or tags, trafficking, optimization, troubleshooting and QA

· Work closely with Analytics and Ad Operations to determine root causes for customer success or failure and drive requirements for product or process enhancement and development as needed

· Partner with internal cross-functional teams to understand customer goals and key performance metrics and exceed those goals throughout the campaign

· Leverage technical tools and quantitative data to manage campaigns to success, high customer satisfaction and renewal

· Prepare campaign insights reporting, including analysis and research

· Manage weekly campaign status documents for review

· Work closely with Finance on billing set up and invoicing

· Manage customer activity with CRM tools for maximum efficiency and visibility, with carefully executed follow-up to closure on open issues

· Adhere to established processes and workflows, as it relates to campaign set-up and pixel placement strategy, creative execution (including dynamic creative), ad trafficking, campaign management and any troubleshooting necessary with pixels, creative assets and campaign reporting

· Provide input on new processes and workflows as needed

· Focus on ensuring we maintain superior customer service levels, operational excellence and strategic insight

· Maintains administrative staff by recruiting, selecting, orienting, and training employees.

· Supervises clerical and administrative personnel by communicating job expectations, appraising job results, and disciplining employees.

· Sets policies and procedures for training, coaching, counselling, and career development for staff.

· Initiates and coordinates goals, deadlines, and projects for their department.

· Develops and implements policies and procedures to improve operations and function of the department.

· Monitors and procures needed supplies for office, reception, mailroom, and kitchen.

· Ensures a safe, secure, and well-maintained facility that meets environmental, health, and security standards.

· Manages the maintenance and repair of machinery, equipment, and electrical and mechanical systems.

Job Title : Manager HR & Admin

Job Type : Permanent

Job Location : East Singapore

Key Skills : HR Generalist

Job Scope:

We are looking for Manager HR & Admin to oversee all Human Resources & Admin functions of our company. The successful candidate will work closely with the leadership team to ensure that the employees are supported, motivated, and aligned with the company's goals and values.

Job Responsibilities:

· Provides insights, advice and execution of HR strategy, recruitment and induction, salary planning, payroll, performance management, promotions, training requirements and all human resource related activities.

· Responsible for the overall execution of recruitment activities in the organization and work with senior management and hiring manager to plan, manage and conduct timely and effective recruitment for multiple departments.

· Employee Relations: Provide guidance and support to employees and managers regarding HR policies, performance management, conflict resolution, and employee development

· Compensation and Benefits: Oversee compensation and benefits programs, including salary structures, bonuses, health and wellness benefits, and other employee perks.

· Training and Development: Identify training and development needs and create programs to enhance employee skills and knowledge.

· Legal Compliance: Ensure compliance with employment laws and regulations. -Keeps abreast with new employment laws by attending professional association meetings and /or through reading and advice management accordingly.

· HR Administration: Oversee HR administrative tasks, such as employee record management, payroll processing, and benefits administration.

· Employee Engagement: Foster a positive and inclusive workplace culture by organizing employee engagement activities and events.

· Responsible for HR reporting and compiles statistical reports and information as well as conducts new employee induction and exit interviews.

· Any other tasks assigned by the Management as and when required.

Job Requirements:

· Degree/Diploma in relevant discipline.

· Proven experience as HR Manager or in a senior HR role.

· In-depth knowledge of HR best practices, employment laws, and regulations. Relevant experience in talent acquisition, employee development, and performance management.

· Strong interpersonal and communication skills.

· Excellent problem-solving and conflict resolution abilities.

· Knowledge of compensation and benefits administration.

If your skills & experience match the requirement, please share your updated CV in MS Word Format stating your current, expected salary details & availability at [email protected] to take it forward. We regret to inform that only shortlisted candidates will be notified.

To expedite processing, you can lodge your application directly at https://www.rmaconsultants.com.sg/employment/registerjobseeker.aspxor https://bit.ly/expeditejobappl

All Curriculum Vitaes will be treated with the strictest confidentiality. By sending us your personal data, you are deemed to consent to RMA Consultants Pte Ltd and its affiliates collecting, using and disclosing your personal data for the purposes set out in our Data Protection Policy at http://bit.ly/3GHgsknand Privacy Policy at http://bit.ly/3W63rp7.

Manisha Sharma

RMA Consultants Pte Ltd

EA License No 93C4403

EA Regn No R1872602

Job Responsibilities:

• Handle vehicle sales (NEW AND USED BIKES)
• Handle short-term and long-term rental activities including handing / taking over bikes for QC checks, photo taking of vehicle conditions, etc…
• Attend the handing over process of bikes to customers.
• Follow up on production / new vehicle preparation activities
• Any other ad-hoc duties assigned by the Manager.

Requirements:

• Preferably have Class 2B license
• Basic experience / knowledge in motorcycle accessories
• Customer-oriented / outgoing personality
• Team player

Looking for candidates available to work on weekdays and Saturdays

Roles & Responsibilities:

· Manage and source for new business opportunities/accounts.

· Address business inquiries from customers/clients and team members in a timely & professional manner.

· Build and manage sales pipeline

· Build relationship and identify sales opportunities within assigned accounts.

· To prepare exciting and detailed proposals after understanding customers’ requirements and deliver convincing presentations

· Participate in tender submissions as and when.

· Coordinate with stakeholders to follow up with tenders.

· Perform account servicing and business development.

· Support the Business Development department in various matters.

· Leverage industry knowledge, applications, and product knowledge in order to find and close opportunities.

· To ensure information are properly handed over to the Project Team once the project has been awarded to the Company

· Any other duties as assigned by the management

Requirements:

• Diploma/Degree in IT/ Business or related fields.

• Familiarity with current technologies/tools/platforms used in Web and App Development.

• With software solution sales experience preferred.

• Experience in handling government agencies’ accounts will have added advantage.

• Proficient with Microsoft Office and web-based solutions.

• Great interpersonal & communication skills.

• Strong client management & account servicing experience.

• Self-driven and independent, but ability to work in cross- team effort.

To profitably develop & build the business in accordance with the business plan – generating new opportunities to increase market share & ensuring the growth of existing account via training, coaching to customers, providing highest level of customer experience.

Responsibilities:

DRIVING SALES

• Responsible for opening & driving growth for new accounts and working in collaboration with our customers to deliver sales objectives via training
• Understand opportunities for the brand within the market, work with reporting Manager to increase sales through educating, training, events, seminars and brand activations
• Discuss and implement sales strategies for the team and identify opportunities to cross and up-sell products
• Turn around poor performing doors through time and effort spent with customers in helping to develop and support their business
• Challenge assumptions about performance through careful analysis of the data and acting on the underlying causes of poor performance
• Generate new contacts/accounts
• Execute hunter role to actively penetrate and secure new accounts
• Develop newly open accounts
• Responsible for all sales activities, project, and achieving sales objectives
• To meet or exceed Key Result Areas (KRAs) set for each year

TRAINING & EDUCATION

• Conduct presentations and product demonstrations to beauty salons/ spa/ aesthetics clinics
• Facilitate sales training and education needs in the market
• Ensure customers are trained on product knowledge, application techniques, selling skills via class room training and instore training
• Provide engaging “story telling” that’s on brand to increase customer’s love and selling skills for the brand and products
• Work with reporting manager on sales kit and ensuring content is relevant to the market
• Provide management with quality data and feedback to assess training best practices and modify as required

OTHER RESPONSIBILITIES

• Provide competitive best practices and feedback
• Act as an ambassador for the company, maintaining a professional appearance
• Build strong, collaborative relationships with customers and always reach a win-win solution
• Follow up in writing/verbally to check all outstanding issues reach a satisfactory conclusion
• Manage time according to business impact, prioritizing as needed
• Requirements:
• Minimum O level/ Diploma Holder/ Tertiary Education
• Minimum 3-4 years of outdoor sales experience, preferably in Clinics/ beauty/ skin care/ wellness industry
• Good interpersonal and communication skills with pleasant personality
• Must be pro-active, results-driven with proven sales record
• Strong planning skills

Other Information:

• Basic + Transport Allowance + Mobile Allowance + Commission
• 5 days’ work week (9.00am to 6.00pm)
• Office directly connected to Paya Lebar MRT (Paya Lebar Square Office Tower)

Reporting to:

Managing Director

Job Overview:

As a Pre-Sales Engineer you will be responsible:

- Designing and drafting systems for business proposals brought in by the sales team.

- Accurately estimate resources required to design and deliver a solution

- Ensuring that quotes are technically correct before they are signed off.

- Providing technical support to the sales team throughout the sales process.

- Providing technical specs, specifying correct equipment required for each sales proposal.

- Providing concept, solution and system drawings for the pitching and quotes.

- Providing supporting documents and detailed drawings for projects that have been sold.

- Assisting the sales team during client meetings to confirm and ensure that the technical requirements are correct.

Responsibilities:

· Research, design, and engineering from simple to complex AV systems.

· Software sales of related UC collaboration tools.

· Generate functional line drawing for audio, video, control, and communication systems

· Extensive knowledge of signal flow for audio, video, control, and networking

· Assist the sales team in developing proposals and estimates

· Proactively manage change orders and processing

· Effectively coordinate with client and project team to ensure system is install accordingly to designed system on project details on site

· Continuous education on design practices and new product knowledge

· Attend sales meetings and job walks

· Possess strong communication skills and the ability to learn new technologies quickly.

· Be successful in building relationships with clients and possess a strong customer service attitude. Feel interested, confidence, and creditability in the solutions being presented.

· Lead and assist the sales and project team with the design and development of high-end audio-visual collaboration solutions unitizing the latest control system, video conferencing, unified communications, and video streaming solutions.

· Respond to RFPs and develop written quotations, system designs, and schematics.

· Working knowledge and design experience with Unified Communications systems as well as video streaming and video conferencing solutions are required.

· Seek opportunities to propose value-added solutions across company’s required timescale

· Remain actively involved with client through the project lifecycle

· Maintain up to the minute knowledge of products and solutions in the Audio-visual marketplace.

· Proactively update Audio Visual, Sales and Management team on latest solutions.

· Develop and maintain positive relationship with manufacturers

Professional Skills & Personal Capabilities:

· Experience with technical sales and installation procedures for colleges, universities, corporate, enterprises, and government customers.

· Knowledge of current technology and trends in the audio-visual field.

· Minimum of 3 years’ experience within the audio-visual industry

· Minimum of 1 years’ experience in engineering & design

· Ability to communicate effectively with clients and co-workers.

· Ability to calculate figures and amounts such as discounts, proportions, percentages, area, circumference, and volume.

Education

• Any educational level with strong AV or AVL experience and knowledge.
• Diploma and Bachelor Degree in the related field are value added.

We are on the lookout for talented individuals to join our team as Interior Design Sales Associates. This role is perfect for someone with a genuine passion for interior design who is eager to launch their career in the dynamic field of sales.

• Manage sales inquiries (high-quality leads provided)
• Conduct client meetings
• Comprehend their design requirements and preferences
• Offer quotations
• Showcase imaginative and innovative interior design solutions
• Assist clients in selecting and purchasing our interior products and services
• Supervise the entire sales process from conception to realization
• Efficiently schedule projects to ensure timely delivery for clients

Requirements:

• Foundational knowledge of interior design principles
• Outstanding communication and presentation abilities
• Enthusiasm for crafting exceptional living spaces
• Keen interest in acquiring and honing sales and design skills
• Self-driven and motivated to achieve sales targets
• Proficient in both English and Mandarin to effectively communicate with Mandarin-speaking clients

To understand the day-to-day job requirements, as well as learn skills required of a sales and marketing professional in electrical and lighting field (industrial/commercial and residential). To adapt and work well in a fluid and collaborative environment, as well as be able to work under pressure with intight timelines.-Drive Marketing Campaigns (Off line & online ) - Generate design concepts and ideas for marketing campaigns and communication materials and increase sales

Responsibilities:

• Gain a deep understanding of customers' business and strategic requirements.
• Influence customers' plans and budgets by providing valuable insights and recommendations.
• Design innovative solutions that meet customer requirements while considering competition, profitability, and feasibility.
• Influence key decision-makers and stakeholders involved in the customer's decision-making process.
• Effectively communicate the value and benefits of our products and solutions.
• Establish and nurture trust-based relationships with customers, our organization, and relevant vendors.
• Drive lead generation initiatives and successfully convert leads into valuable opportunities.
• Develop and execute solution strategies to drive business growth and market success.
• Continuously monitor industry trends and market dynamics to stay ahead of the competition.
• Collaborate with cross-functional teams to ensure seamless execution and delivery of solutions.
• Provide strategic, guidance and support to internal teams and stakeholders.
• Prepare and present comprehensive reports and updates to senior management.

Requirements:

• Minimum Degree in Information Technology or other relevant field of studies (Relevant working experience can be considered as well)
• Minimum 4 years of relevant sales experience in the IT industry

To execute and manage our BIM Placement Services. The candidate must be willing to work in a challenging, fast-paced environment with an out-of-the-box approach, proactive, result-oriented and able to meet various deadlines and reporting requirements. The ideal candidate should have the ability to coordinate smartly with the clients for the placement.

The candidate should be familiar with Singapore AEC (Architecture, Engineering & Construction) industry especially BIM/digital technology for contractors, consultants, and building owners in Singapore.

Responsibilities

• Manage the complete process of hiring candidates by contacting employers, receiving vacancies information, offering shortlisted candidates, managing the interviews, managing the issuance of appointment letters, and following up with employed candidates for monitoring requirements and other feedbacks.
• Ensure continued employment status of placements for a specific period.
• Keep close contact with important clients and keep on increasing personal contact with effective clients.
• Supervise Placement staff and deploy them to their respective sites.
• Understand the database of the candidates and clients.
• Manage the BIM Staffs and monitor their achievements for any future increment.

Requirements

• Good knowledge in the AEC industry, especially BIM/digital technology for contractors, consultants, and building owners in Singapore.
• Diploma/Degree Holder with min 7 years of BIM Placement in the AEC industry.
• Take the initiative to understand the in-depth knowledge of our BIM products as well as other products in the market while liaising with the client.
• Proficiency knowledge in Microsoft Office and Excel.
• Highly sales-driven and confident self-motivated.
• Proactive and able to work independently.
• Practice integrity and high dedication.
• Excellent interpersonal, communication, and presentation skills.

Responsibilities

• Strategically plan and manage logistics, warehouse, transportation and customer services
• Direct, optimize and coordinate full order cycle
• Liaise and negotiate with suppliers, manufacturers, retailers and consumers
• Keep track of quality, quantity, stock levels, delivery times, transport costs and efficiency
• Arrange warehouse, catalog goods, plan routes and process shipments
• Resolve any arising problems or complaints
• Supervise, coach and train warehouse workforce
• Meet cost, productivity, accuracy and timeliness targets
• Maintain metrics and analyze data to assess performance and implement improvements
• Comply with laws, regulations and ISO requirements

Requirements and skills

• Degree Holder
• Proven working experience as a Logistics Manager
• Record of successful distribution and logistics management
• Demonstrable ability to lead and manage staff
• Proficient in standard logistics software
• Excellent analytical, problem solving and organisational skills
• Ability to work independently and handle multiple projects

Job Responsibilities:

• Manage and provide support to customers and managers
• Perform sales administrative and order management functions
• Handle customer enquiries and correspondences
• Liaise with various departments on planning, delivery, quality, engineering and registration matters
• Provide design and administrative support in marketing materials and corporate website
• Any other sales administration and marketing related duties as assigned

Job Requirements:

• Diploma in Business Administration/ Engineering
• Fresh ITE/Polytechnic/University graduate are welcome to apply
• Good communication and interpersonal skills
• Meticulous and Adaptable
• Proficient in Microsoft Office.
• Adobe Photoshop Illustrator & Autocad 2D will be an added advantage
• Salary will commensurate with qualifications and experience

• Develop a growth strategy focused both on financial gain and customer satisfaction
• Conduct research to identify new markets and customer needs
• Arrange business meetings with prospective clients
• Promote the company’s products/services addressing or predicting clients’ objectives
• Prepare sales contracts ensuring adherence to law-established rules and guidelines
• Keep records of sales, revenue, invoices etc.
• Provide trustworthy feedback and after-sales support
• Build long-term relationships with new and existing customers
• Develop entry level staff into valuable salespeople

We are expanding out tech team and we are seeking a highly motivated and skilled Site Reliability Engineer to join our team. You will be responsible for ensuring the reliability, performance, and scalability of our company infrastructure and applications running primarily on AWS.

Responsibilities:

1. Create and maintain CI/CD pipelines to deploy web apps onto different Linux environment such as Red Hat and Ubuntu

2. Containerized application on Docker and Kubernetes

3. Develop code documentation to ensure code readability, reproducibility, and usability.

4. Performing technical incident response activities when required.

5. Managing and deployed cloud infrastructure by utilizing Jenkins and Terraform

6. Provide solutions and ensure compliance with best practices such as hardening servers with secure configuration and logging and monitoring.

7. Scripting knowledge with Bash, Python or Go is a plus.

8. Experience with public cloud offerings AWS components such as EC2, CloudFormation, RDS, ECS, VPC, Route 53

9. Experience in microservice architecture is a plus.

10. Experience with monitoring and alerting tools like Prometheus and Grafana.

Preferred skills and qualifications

• Bachelor’sApp degree (or equivalent) information technology, computer science or relevant field
• Proven knowledge of computer security and basic networking concepts, including Windows, Mac or Linux processes.
• Understanding and experience of cloud technologies and DevOps practices.
• Strong interpersonal, analytical, and problem-solving skills.

Salary range : S$ 3300- S$ 3800, must have car. car allowance ($1000/month)

Work Location: Tanjong Penjuru

• To provide & give direction and leadership towards the achievement of the organization’s quality policy, quality objectives, strategy and annual goals
• To identify business opportunities and oversee the development of effective marketing programs to increase market share and the in-flow of income stream to the organization.
• Oversee production, sales & marketing, delivery and quality of programs, quality product and services are all consistently presented in a strong and positive image to the board of directors.
• Responsible for business development and commercial activities for the assigned key global accounts within SBU Asia
• Involve in others functional roles in the company – Logistics Dept.

A PLUS MANPOWER SERVICES PTE LTD

EA License No. 16C8280

MOM Reg No. R22107790

• Oversee the day-to-day site office administration works
• Communicate and work closely with customers, sub-contractors, 3rd Party service providers
• Liaise with internal and external suppliers for quotation, ordering & arranging of goods delivery
• Monitor the expiry of project Insurance, Performance Bonds and Warranty
• Involve in directly hired workers-related activities
• Handle workers’ dormitory-related duties
• In charge of basic IT support to the staff
• Work closely with the HR Department
• Familiarity with financial and facilities management principles
• Proficient in MS Office
• An analytical & attentive mind with problem-solving skills
• Excellent organizational and multitasking abilities

Promote great customer service!

Ensure safe food quality, restaurant cleanliness and sanitation, in stock product availability

Ensure day-to-day compliance to operational standards

Inventory control, labor cost, and budget management

Develops and implements local promotional programs

Supervise assigned personnel

Reports to General Manager

At AMPS TEA, we believe that the only constant in life is change. That is why we’re always ready to embrace changes for the better by creating new job opportunities and bringing in new talents to join us. This way, we will not only be able to grow our brand, but we’ll also be able to help you blossom into the achiever you’re meant to be.

Position Overview: As a Business Development Manager at AMPS Tea, you will play a pivotal role in identifying and securing new franchise opportunities to grow our brand presence. You will be responsible for developing and implementing strategic initiatives to attract potential franchisees, nurturing relationships, and facilitating the expansion of our franchise network. This role requires a combination of sales acumen, relationship-building skills, and a deep understanding of the tea industry.

Key Responsibilities:

• Identify and research potential franchise markets, including local, national, and international opportunities.
• Develop and execute comprehensive business development strategies to attract and onboard new franchisees.
• Build and maintain strong relationships with prospective franchise partners, guiding them through the franchise discovery process and addressing inquiries.
• Collaborate with cross-functional teams to ensure seamless onboarding and support for new franchisees.
• Conduct market analysis and stay abreast of industry trends to identify emerging opportunities for growth.
• Represent Amps Tea at industry events, conferences, and trade shows to promote our brand and attract potential franchisees.
• Monitor and analyze franchise performance metrics, providing insights and recommendations for optimization.
• Continuously seek ways to enhance the franchise offering and improve the overall franchisee experience.

Qualifications:

• Diploma/Degree in Business Administration, Marketing, or related field.
• Proven track record of success in business development, preferably within the franchise industry or related sectors.
• Strong understanding of franchise operations, including franchise agreements, legal considerations, and financial aspects.
• Excellent communication and interpersonal skills, with the ability to build rapport and negotiate effectively.
• Strategic thinker with the ability to develop and execute long-term growth plans.
• Self-motivated and results-driven, with a demonstrated ability to meet and exceed targets.
• Flexibility to travel as needed for client meetings, conferences, and other business engagements.
• Passion for tea and a genuine interest in promoting Amps Tea's mission and values.

Benefits:

• Competitive salary and performance-based incentives
• Opportunities for career advancement and professional development
• Complimentary tea products and discounts

Join us at Amps Tea and be part of a dynamic team that is shaping the future of the tea industry. If you are a motivated self-starter with a passion for business development and a knack for building lasting relationships, we want to hear from you!

How to Apply:Please submit your resume and a cover letter outlining your relevant experience and why you are the ideal candidate for this role to [email protected] or wa to wa.me/6588997675. We look forward to reviewing your application!

We regret that only shortlisted candinates will be contacted for interview.

JOB DESCRIPTION

We are looking for a detail-oriented Service Manager to manage our service department and handle customer service interactions, reports, deployment/installation and repairs. The Service Manager's responsibilities include providing the highest level of customer service, developing lasting customer relationships, and managing the service team members. The Service Manager maintains a strong working knowledge of all industry standards and practices as well as the company's products and services.

To be successful as a Service Manager, you should display a strong sales-minded attitude as well as excellent leadership skills. You should also have the ability to develop and maintain strong, positive relationships with customers, end users and third-party vendors.

JOB RESPONSIBILITIES

• Delegating and directing service tasks, monitoring the progress of current projects, and managing service team members to ensure the team's objectives and sales goals are met.
• Handling customer complaints or concerns quickly and professionally to maintain good customer relationships and ensure repeat customers.
• Assisting with or performing administrative tasks, such as managing and updating invoices, processing new orders, and tracking inventory.
• Setting up and maintaining a service desk and evaluating its efficiency.
• Resolving service desk problems and improving service methods to increase the service desk's productivity and customer service.
• Monitoring department issues and client complaints to create methods to lessen recurring issues.
• Auditing work and customer service to ensure the company's high standards, efficiency, and productivity goals are met.
• Helping to train new employees in company procedures.
• Maintain strong working knowledge of industry regulations, restrictions, and laws, ensuring the company's adherence to these regulations, and remaining current on the industry's standards and new innovations, materials, tools, and processes

JOB REQUIREMENTS

• Min. Diploma in Engineering preferably in Electronics/Electrical with at least 5 years related field work
• Proven work experience as a service manager or relevant role
• Excellent leadership, communication and customer service skills
• Strong creative thinking and problem-solving skills
• Computer literacy (MS Office and databases) and good organizational skills
• Organized, efficient, and results-driven
• Works well under pressure and manages stressful situations with ease

Key tasks include:

• supervising and overseeing the direction of the project (or a package), ensuring that the client’s specifications and requirements are met, reviewing progress and liaising with quantity surveyors to monitor costs
• liaising with the client, other construction professionals and, sometimes, members of the public
• coordinating and supervising construction workers
• selecting tools and materials
• making safety inspections and ensuring construction and site safety
• checking and preparing site reports, designs and drawings
• maintaining quality control procedures
• finding ways to prevent problems from happening and to solve any that crop up
• assessing and minimising risk
• writing reports and keeping on top of paperwork
• helping to negotiating contracts and securing permits and licences.