Job Title: Partners Relations Executive (Industrial Products)

Location: 152 Ubi Avenue 4 02-02 Singapore 408826

Working Hours: Monday to Sunday | 10 am to 7 pm

Salary: Up to $3000 Basic + AWS + Performance Incentives + Bonus + Annual Leave +

Duration: Permanent

Vehicle: REQUIRED

Main Responsibilities:

Identify potential customers and gather information about their needs and preferences.

• Conduct REGULAR client visits to present products or services, demonstrate features, and explain benefits.
• Establish rapport and maintain strong relationships with existing and potential customers to ensure customer loyalty and business continuity.
• Prepare and deliver compelling sales presentations tailored to the specific needs of each customer.
• Communicate and arrange sales appointments with indoor sales.
• Ensure customer satisfaction and provide professional sales support.
• Politely answer all product-related questions and address queries promptly.
• To keep abreast with market trends and product knowledge
• Support the development of new and existing products.
• Perform other duties as assigned by management.
• Requirements:

Minimum O levels and above.

Ability to handle customers amicably and maintain professional customer service skills.

Class 3 Driving License.

Vehicle Required

Bilingual in English and Mandarin to communicate with clients who can only converse in Mandarin.

Why Join Us:

Opportunity to work in a dynamic environment with industrial products.

Competitive salary package with performance incentives and bonuses.

Comprehensive benefits package including annual leave and medical benefits.

Permanent position with potential for career growth.

- Data Analysis: Collect, analyze, and interpret marketing data to provide insights and recommendations for improving marketing strategies and campaigns.

- Performance Tracking: Monitor and report on the performance of marketing initiatives, including ROI, conversion rates, and key performance indicators (KPIs)

- Data Visualization: Create visually engaging reports and dashboards to present data-driven insights to the marketing team

- Team Leadership: Manage a marketing team, providing guidance, mentorship, and support, and ensuring they meet targets and objectives.

Service Provider Management: Establish and maintain relationships with service providers

- Quality Assurance: Implement quality control measures to ensure products or services meet established quality standards and customer expectations.

- Cross-Functional Collaboration: Collaborate with other departments (e.g., sales, finance, customer service) to ensure operational processes support their needs

- Product Knowledge: Develop in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.

- Customer Engagement: Engage in professional and informative conversations to build rapport with potential customers and address their needs and concerns.

- Appointment Setting: Schedule appointments or follow-up calls for interested prospects or direct them to the appropriate sales representative.

- Complaint Reception: Receive and document customer complaints through various channels, such as phone, email, chat, or in-person interactions.

- Issue Resolution: Investigate and analyze customer complaints to identify the root causes and work to resolve them to the customer's satisfaction.

- Payment Record Management: Maintain up-to-date and accurate records of customer payments for membership dues, ensuring data integrity (for membership)

- Reporting: Generate reports and provide periodic updates on payment records, membership renewals, and related metrics to management.

COMPANY DESCRIPTION

NTUC Health Co-operative Limited (NTUC Health) is an NTUC social enterprise that provides a comprehensive and integrated suite of quality and affordable health and elderly care services to meet the growing needs of families and their dependents. Building on more than five decades of experience and expertise, NTUC Health is among the largest senior day care, nursing home, and home personal care providers in Singapore. We also offer other services for seniors such as active ageing centres, community support for vulnerable seniors, and a sheltered senior group home. In addition, we run a chain of dental clinics and a family medicine clinic.

At NTUC Health, we take an active approach in developing our people. We offer various education opportunities such as on-the-job training, formal learning courses and even scholarships so you can be better positioned for job roles of the future in an ever-changing work environment.

RESPONSIBILITIES

At NTUC Health, we believe age is just a number! Seniors can lead exciting, purpose-driven lives, doing the things they love. If you have a strong desire to help seniors redefine their golden years and continue living vibrantly like we do, join us!

Our goal is to make our seniors' lives more fulfilling. That is why our community and volunteer activities are at the heart of what we do. You manage a few Active Ageing Centre/s (AAC) with a sub-region as Centre Manager. You ensure smooth operations of the AAC and work closely with key stakeholders to implement initiatives to inspire, energise and celebrate joyful living for our seniors.

You will need to

• Oversee daily operations and administrative matters
• Support and guide team members through formal learning, on-the-job learning and mentorships
• Plan and lead community outreach activities/programmes to promote AAC's programmes
• Build partnerships within the Regional Health System, with Community Partners and Volunteers (including Grassroots), among others
• Empower and develop active seniors to serve other vulnerable seniors in the community

You should:

• Thrive in a collaborative and dynamic environment
• Have strong communication and stakeholder management skills
• Be proficient in Google Suite Applications

• Masters or Degree in Business Management / Psychology / Gerontology or other relevant fields
• Candidates with Diploma with relevant working experience will be considered

This is in partnership with the Employment and Employability Institute Pte Ltd (e2i). e2i is the empowering network for workers and employers seeking employment and employability solutions. e2i serves as a bridge between workers and employers, connecting with workers to offer job security through job-matching, career guidance and skills upgrading services, and partnering employers to address their manpower needs through recruitment, training, and job redesign solutions. e2i is a tripartite initiative of the National Trades Union Congress set up to support nation-wide manpower and skills upgrading initiatives.

By applying for this role, you consent to NTUC Health's PDPA and e2i's PDPA.

(A) Job Summary:

The Manager, ICT spearheads the development and implementation of ICT policies and procedures and oversees the daily ICT operational activities at the Singapore Office.

(B) Essential Job Functions:

The Manager, ICT is responsible, but not limited to, the following:

· Spearheads continuous improvements and innovation on Integrated Digital Delivery (IDD) process.

· Directs the implementation and administration of ICT policies and procedures.

· Manages and maintains the IT and computer systems including the telecommunications system to ensure high level of service performance to all users.

· Oversees daily ICT functions to ensure the smooth running of the Company.

· Oversees the development, maintenance and on-going support for the various IT systems such as finance, HR, contract tender, etc.

· Oversees all activities relating to the installation, maintenance and management of the computer network for Town Office and Project Sites.

· Manages the communications, workstations and servers of the Company’s computer network.

· Develops, implements and maintains operating policies and approaches for all ICT systems.

· Ensures that computer hardware and telecommunications systems are up-to-date and that all software licences are all legal and updated.

· Conducts periodic checks and/or audits on the network security of the Company.

· Manages the Company’s network connectivity, internet and anti-virus systems.

· Ensures disaster recovery plans are tested annually and highlights any operational risks associated with the provisions.

· Ensures all ICT assets (hardware, software and documents) are accounted for the entire Singapore Office.

· Negotiates contracts with manufacturers for all software, hardware and consulting systems.

· Manages ICT budgets and expenditures.

· Develops training materials and procedures, and trains users in the proper use of ICT systems, hardware and software.

· Provides technical support to all users regarding the use of ICT programmes.

(C) Minimum Qualifications/ Job Experience:

· A Bachelor’s Degree in Computer Science, Information Technology or related field.

· At least 8 years of relevant working experience.

· At least 3 years of supervisory experience.

· Relevant technical experience in onsite support and project management.

· Experience in Microsoft Windows Desktop and Server Support will be an advantage.

(D) Knowledge/ Skills/ Abilities:

· Must be familiar with ISO 27000 & ERP.

· Excellent verbal and written communication skills.

· Excellent knowledge of IT, skills, network devices and servers administration.

· Strong time management skills with exceptional attention to detail and ability to manage multiple tasks at one time.

· People-oriented with strong interpersonal skills to manage internal and external stakeholders.

· Ability to manage, negotiate and supervise external company relationships.

· Strong organizational and conflict resolution skills.

· Ability to analyse and synthesize issues quickly.

· Resourceful.

· Keep abreast of latest technologies and trends.

· Able to work overtime and be on standby when required.

• MNC
• 5-day work week
• Minimum 3-5 years of relevant working experience in Sales
• Experience in Food/Fast Moving Consumer Goods (FMCG) industry will be preferred

Our client, a leading quality food provider and wholesaler, is looking for suitable talents to join their growing business as Key Account Manager - Pastry.

RESPONSIBILITIES:

• Identify new business opportunities and execute sales strategy to secure new customers
• Maintain good customer relationship with customer to increase sales growth
• Attend to customer enquiries/issues and resolve in a timely manner
• Achieve monthly sales target as KPI set
• Work closely with the Sales Manager, Executive Chef, Procurement, Brand and Marketing team on the various branding development and marketing support for different customers based on their requirements
• Develop professional rapport with the customers and build positive brand loyalty
• Manage accounts and meet or exceed targets relating to revenue growth, activities, profit margin, mix of products and services sales, customer retention and customer acquisition
• Canvassing new potential customers via cold calling, networking etc
• Collaborate with brand and marketing team to perform market research to understand the various trends, competitive analysis

REQUIREMENTS:

• Diploma in Business or related disciplines
• Minimum 3-5 years of relevant working experience in Sales for Food/Fast Moving Consumer Goods (FMCG) industry will be preferred
• Self-motivated and results driven
• Possess good product knowledge in the foodservice industry
• Possess own transport is an advantage

OTHER INFORMATION:

• Location: West
• Working hours: Monday to Friday, Office Hours
• Salary: Salary will commensurate according to experience & qualifications.
• The Company strives to achieve employee satisfaction and provides a conducive working environment, attractive incentives, and remuneration to all staff.

HOW TO APPLY:

Interested candidate, please submit your updated resume in MS WORD Format to Florence Pang Rou Jing (R23118044) :

Email – [email protected]

or call your Friendly Consultant, Florence at 6590 9906 or WhatsApp 8655 6810 for a confidential discussion.

Please click “Apply Now” button to submit.

Please indicate the below information in your resume:

• Current & Expected salary

• Reason(s) for leaving

• Availability to commence work

YOUR SUCCESS IS OUR ACHIEVEMENT!

Notice:

We regret that only short-listed candidates will be notified. All applications will be treated with the strictest confidence. By submitting any application or resume to us, you will be deemed to have read & agreed to the terms of our Privacy Policy, and consented to us collecting, using, retaining and disclosing your personal information to prospective employers for their consideration, and for our marketing EDMs which you may opt out by unsubscribing in the mailer. You may refer and access our website at www.achievegroup.asia/privacy-policy/ for more information.

Cessation of Collection of full NRIC Numbers:

In compliance with the Personal Data Protection Act and commitment to protect candidates’ personal data, Achieve Group will cease to collect, process or use full NRIC numbers during our screening and job application process.

Kindly ensure your resumes provided to us does not contain your full NRIC number and full home address during your job application.

We are Get Out! Events – the trusted event partner of household brands like Accenture, Deloitte, Garena, Rakuten, and UBS in South East Asia, organizing thousands of physical and digital events for over 1,000,000 participants. Our growing team is dynamic, caring, and professional.

We are looking for an experienced Sales and Accounts Manager to join our team. You will be responsible for managing the leads and client accounts, creating proposals and budgets, planning event concepts for clients, and closing deals.

For this position, you should be methodical and have excellent time management skills. As a Sales and Accounts Manager at Get Out!, you should also use your communication skills to manage and service different client accounts and portfolios. Ultimately, you should be able to manage and deliver our projects’ lifecycle within quality, time, and budget requirements.

Roles & Responsibilities:

★ Identify lead opportunities and scope out the clients' requirements

★ Preparation of budget and proposals

★ Represent our brand in a professional, successful manner that results in repeat business and a positive customer experience

★ Maintain or surpass sales quota expectations

★ Speak with customers to understand their needs and resolve any issues

★ Collaborate with internal teams to design, develop and implement projects

★ Deliver projects on time ensuring quality standards are met

★ Communicate with the team and ensure all members are on board with delegated tasks

★ Highlight potential risks and practice transparency with industry best practice

★ Seek opportunities for improvement and suggest new projects

Requirements:

★ Min. 3 years of proven work experience as a Sales and Accounts Manager

★ Customer-focused with good attention to detail

★ Communication and team management skills

★ Comfortable with working on weekends (when required)

★ Creative and to be able to take the initiative

★ Friendly, enthusiastic, and willing to learn

★ Exceptional organizational, analytical, and creative skills to solve problems with limited resources

★ An ability to seek information beyond what is plainly presented to you, with an aim to understand company goals & actively find ways to be helpful in executing these goals

★ If you are able to read the whole Job Description - please include the Special Code "Apollo" on your Cover Letter

★ Self-direction, taking the initiative & proactive with excellent project management skills

★ Focused when it comes to attention to detail and accuracy. You exhibit flexibility, prioritizations & the ability to multi-task

★ Excellent written and verbal communication skills

★ G-Suite experience, a must

★ Familiarity with Asana, Gcal, Zoom and Gmeet is a plus!

For interested applicants, kindly submit a 1-2 minute Video Recording - a brief introduction about yourself.

Our team is based in Singapore and would prefer someone based here.

You can learn more about our company at: https://getout.events

- Data Analysis: Collect, analyze, and interpret marketing data to provide insights and recommendations for improving marketing strategies and campaigns.

- Performance Tracking: Monitor and report on the performance of marketing initiatives, including ROI, conversion rates, and key performance indicators (KPIs)

- Data Visualization: Create visually engaging reports and dashboards to present data-driven insights to the marketing team

- Team Leadership: Manage a marketing team, providing guidance, mentorship, and support, and ensuring they meet targets and objectives.

Accrelist Medical Aesthetics (CM) Pte Ltd

10 Ubi Crescent Ubi Teckpark Lobby E #03-94 Singapore 408564

www.amaesthetics.com.sg

- Service Provider Management: Establish and maintain relationships with service providers

- Quality Assurance: Implement quality control measures to ensure products or services meet established quality standards and customer expectations.

- Cross-Functional Collaboration: Collaborate with other departments (e.g., sales, finance, customer service) to ensure operational processes support their needs

- Product Knowledge: Develop in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.

- Customer Engagement: Engage in professional and informative conversations to build rapport with potential customers and address their needs and concerns.

- Appointment Setting: Schedule appointments or follow-up calls for interested prospects or direct them to the appropriate sales representative.

- Complaint Reception: Receive and document customer complaints through various channels, such as phone, email, chat, or in-person interactions.

- Issue Resolution: Investigate and analyze customer complaints to identify the root causes and work to resolve them to the customer's satisfaction.

- Payment Record Management: Maintain up-to-date and accurate records of customer payments for membership dues, ensuring data integrity (for membership)

- Reporting: Generate reports and provide periodic updates on payment records, membership renewals, and related metrics to management.

Portfolio Sales Officer (Telesales) x 8

(1 Year Renewable/Convertible Contracts)

Salary: Up to $2,500 basic salary (based on experience) + HIGH COMMISSION

Working Location: North, Accessible from Novena MRT

Working Hours: 9 AM - 6:30 PM, Mon - Fri

Job description

• Making outbound calls to existing customers through leads given to acquire new unsecured loans sales.
• Recommending and persuading customers with regards to unsecured retail banking products.
• Following up on income documents and any other relevant documents required for application submission.

Job Requirements

• Minimum N Level
• Highly Sales Driven to achieve targets
• Sales experience preferred

Interested candidates, please email your updated resume to Gareth Lim at: [email protected] to apply or contact via Whatsapp : +65 9154 5356

ATTN; Tan Hui Yung Janet (CEI: R1104487)

Do Join Our Telegram Group to look for other job opportunities as well

https://t.me/Fasttempcontractjobs

EA License No: 05C3451

- Data Analysis: Collect, analyze, and interpret marketing data to provide insights and recommendations for improving marketing strategies and campaigns.

- Performance Tracking: Monitor and report on the performance of marketing initiatives, including ROI, conversion rates, and key performance indicators (KPIs)

- Data Visualization: Create visually engaging reports and dashboards to present data-driven insights to the marketing team

- Team Leadership: Manage a marketing team, providing guidance, mentorship, and support, and ensuring they meet targets and objectives.

- Service Provider Management: Establish and maintain relationships with service providers

- Quality Assurance: Implement quality control measures to ensure products or services meet established quality standards and customer expectations.

- Cross-Functional Collaboration: Collaborate with other departments (e.g., sales, finance, customer service) to ensure operational processes support their needs

- Product Knowledge: Develop in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.

- Customer Engagement: Engage in professional and informative conversations to build rapport with potential customers and address their needs and concerns.

- Appointment Setting: Schedule appointments or follow-up calls for interested prospects or direct them to the appropriate sales representative.

- Complaint Reception: Receive and document customer complaints through various channels, such as phone, email, chat, or in-person interactions.

- Issue Resolution: Investigate and analyze customer complaints to identify the root causes and work to resolve them to the customer's satisfaction.

- Payment Record Management: Maintain up-to-date and accurate records of customer payments for membership dues, ensuring data integrity (for membership)

- Reporting: Generate reports and provide periodic updates on payment records, membership renewals, and related metrics to management.

Our client, a recently established travel agency, is actively seeking a dynamic Hotel Relationship Assistant Manager to join their team.

As a Hotel Relations Assistant Manager at our travel agency, you will be supporting the Operations Manager in establishing and maintaining strong relationships with hotels to secure the best rates and accommodations for our travel packages. Your primary responsibilities will include:

Relationship Maintenance:

• Foster strong, long-term relationships with key contacts at partner hotels.
• Act as the main point of contact for hotel partners, addressing concerns, and maintaining open communication channels.

Rate Negotiation:

• Conduct thorough market research to understand prevailing hotel rates and industry trends.
• Negotiate pricing, discounts, and exclusive deals with hotels to optimize cost-effectiveness for our travel packages.

Contract Management:

• Draft and manage contractual agreements with hotel partners, outlining terms, conditions, and expectations.
• Ensure compliance with contractual obligations on both ends and resolve any disputes or discrepancies.

Market Analysis:

• Stay informed about market dynamics, new hotel openings, and industry trends.
• Provide regular reports and updates to the management team on market conditions and competitive pricing strategies.

Collaboration with Sales and Marketing Teams:

• Collaborate with the sales and marketing teams to align hotel offerings with the agency's promotional and marketing initiatives.
• Work together to create enticing travel packages that showcase the value proposition of our partnerships.

Customer Satisfaction:

• Work closely with hotels to ensure a high level of service quality and guest satisfaction.
• Address and resolve any issues related to hotel accommodations promptly and effectively.

Requirement

• Diploma /Bachelor's degree in Hospitality Management, Business, or a related field.
• Proven experience in hotel relations or a similar role within the travel industry.
• Candidate from the Hotel Industry are welcome to apply
• Strong negotiation, communication, and interpersonal skills.
• Demonstrated ability to cultivate and leverage personal connections with key decision-makers in the hotel industry.
• In-depth knowledge of market trends, hotel industry dynamics, and effective pricing strategies.
• Excellent organizational and time-management abilities.
• Willingness and capability to travel as needed to establish and strengthen relationships with hotel partners, as well as attend industry events.

Interested candidate may send your resume to evan"at"alignrecruitment.com.sg for more information.

Regret to inform that only shortlisted candidates will be contacted by our consultants.

Align Recruitment Pte Ltd (20C0253)

Tan Soon Heng (Reg No. R1108992)

Job Description & Requirements

Lynn Aesthetic is a professional company, and we are established since 1985.

We provide excellence and quality facial, body, and therapeutic services.

we provide highly effective result driven treatments to our valued customers.

Our skincare products are also available in major e-marketplaces and e-commerce website.

We are seeking a skilled and dynamic with creative and analytical skill in Digital Marketing to join our team.

RESPONSIBILITIES:

• Plan, develop and execute marketing strategies.
• Develop and execute a comprehensive digital marketing strategy to enhance our online presence and drive brand awareness.
• Business development
• New Clientele acquisition
• Customer retention
• Social Media marketing
• Influencers marketing
• Brand management
• Manage and maintain our online store like Lazada, Shopee, Instagram etc.
• Develop engaging content for our website and social media platforms to attract and retain our target audience, SEO, SEM.
• Plan, curate, coordinate, and execute the content across all social media platforms.
• Conceptualise and execute marketing campaign till completion to achieve campaign objectives.
• Plan, organise and manage advertising and promotional activities.
• Corporate partnership

JOB REQUIREMENTS:

• minimum of 1 - 3 years of marketing experience.
• Independent and someone with good initiative and able to work with mininum supervision.
• Creative and experience in social media platforms and data analytics tools (Google Analytics).
• Preference with experience in Beauty / Retail industry.
• Proficient in implementing and optimizing Facebook and Google Ads campaigns.
• Proficient in social media marketing and content strategies
• Ability to take initiative and work independently.
• Proficient in implementing and optimizing Facebook and Google Ads campaigns.
• Possess excellent written communications and organisational skills.
• Experience in setting up and optimizing marketing campaigns on social media.
• Ability to create relevant content that generates sales opportunities.
• Experience in crafting marketing collaterals and communicates through various media platforms is preferred.
• Able to handle a project from conceptualisation till completion.
• Highly self-motivated, creative, and adaptable to a fast-paced environment.
• Diploma/Degree in Marketing, Business, Communications or equivalent

Working Enviroment

Office

Monday - Friday

9am - 6pm

Off on Sat/Sun/Ph

Location in Ubi

If you are someone who can work independly and set the direction of the marketing activities, you are invited to join our team.

We’re looking for a Senior Product Manager to join our Card Issuing team in the Singapore office to lead our Spend Adoption team. This role is a unique opportunity to have an impact on Wise’s mission, grow as a product leader and help save millions more people money.

The Spend squad has built one of the most significant debit card products in the world with millions of cards issued in over 40+ countries in 5 continents with more to be added soon. The squad now consists of 6 Product teams based across Singapore, London and Tallinn. The Spend Adoption team is based in Singapore and owns the onboarding of card customers, starting with the ordering flow to how we ensure that the customer becomes an active card user.

Your mission:

Wise has already pioneered new ways for people to transfer money across borders and currencies. Our customers can also manage their hard-earned money with the world’s first platform to offer true multi-currency banking. Your mission is to give our customers a reliable, convenient and eventually free way to spend anywhere in the world.

Here’s how you’ll be contributing to the Adoption team

• You will build and own your team’s roadmap to make sure that we achieve our mission by helping us grow the number of people using our card.
• You will work with Engineering, Analytics, Designers, Operations, Compliance, Legal, Risk, Finance to ensure that we’re able to deliver new products and features to our customers.
• Conceptualise new initiatives that can help us unlock new customer segments and acquire more active users.
• Identify and solve existing pain points by digesting the data, talking to customers, reading feedback, talking to operational teams, among others.

This role will give you the opportunity to:

• Choose your path to impact - we believe people are most empowered when they can act autonomously. So rather than telling you what to do, you’ll work with your team to create a vision of your own. Of course, you can always gather feedback from smart, curious people across Wise but you’ll have the freedom to make your own calls
• Grow as a leader - Build your team and inspire them to join our mission
• Work within the payments domain, more specifically cards and how they work, what we need to do to issue cards, and the economics of offering different card products around the world.

About you:

• You’re passionate about problem solving, product and user experience, customers are at the heart of what you do. You love talking to customers and building stuff that solves their problems.
• You have launched complex products in the past that required cross-team collaboration. Whether it’s sign-off from Compliance, defining the product flows with Design, talking with Engineering about the architecture, drafting terms and conditions with Legal, etc. You’re able to break down a big initiative into smaller steps and figure out who is responsible for what.
• You care about the quality of the product, you’re extremely detail-oriented and have an eye for design — misaligned buttons annoy the heck out of you.
• You don’t need an analyst to help you find data. You should know how to use BI tools to manipulate readily available data to back your decisions, but also be able to write SQL queries if that doesn’t exist. You like numbers, and you’re able to interpret the data in terms of actionable insights.
• You have defined and owned a team’s roadmap.
• You know and love cards! Experience working with cards products and a passion for making it as convenient as possible.

We're people without borders — without judgement or prejudice, too. We believe teams are strongest when they are diverse, equitable and inclusive. We're proud to have a truly international team, and we celebrate our differences.

Every Wiser should feel that they can be themselves at work. Inclusive teams help us live our values and make sure every Wiser feels respected, empowered to share their contributions towards mission zero and able to progress in their careers.

Having diverse teams that reflect our diverse customer base helps us build a better product. We can be more creative and empathetic to our customer's needs and life experiences and makes sure we leave no-one behind on our journey to mission-zero.

Deliver excellent customer service experiences, assist in inquiries and requests in a timely and professional manner
Work closely with inter departments and partners to ensure high quality and timely expedition of customers' inquiries and/or requests
Contribute ideas to better serve the customers and improve efficiency and productivity
Involve in service quality initiatives to facilitate service culture development in BELLS
Handle collection of payments and all centre related administrative duties
Requirements:

Minimum GCE N/O level or equivalent
At least 1 year(s) of relevant experience preferably
Willing to work on weekends (Shift work required)
Dynamic individual with service aptitude, passion for service delivery and a proactive approach
Strong written and oral communication skills, analytical, administrative and interpersonal skills
A strong team player with positive work attitude and committed to work duties to maintain and exceed the expected service level where required
Ability to function effectively and multi-task in a fast-pace, dynamic environment
Willing to broaden and develop individual's skill sets and competencies to align with organisation's goals to adapt to transitions and disruptions

PropertyGuru has an exciting Engineering Manager opportunity to join the Platform Center of Excellence(COE) and lead our sales and ops engineering teams across all BUs. This experienced leader will manage an Agile engineering team of 6+ engineers, predominantly focused on delivering initiatives in our Salesforce instances for sales, ops, customer experience, and trade marketing teams. You are responsible for growing our engineering team, leading the development of custom applications, up-leveling our engineering maturity, ensuring the platform architecture can scale to an enterprise model, maintaining security best practices, and ideating and driving Salesforce evangelism across teams. The ideal candidate will have significant previous experience in Salesforce, Force.com, and their ecosystem delivering high-quality engineering solutions with hands-on APEX development, API development, and integrations, demonstrating a clear passion about transforming technology into critical business value. You will synthesize a product vision into key technical decisions and partner with multiple engineering teams that use Salesforce to buy, build, launch, and scale their applications on Salesforce. While the primary domain will be sales and ops technology, this role has the potential to evolve into the broader Enterprise Apps Engineering sphere.

• Lead a team of Salesforce Engineers to deliver fit-for-purpose solutions against the product backlog of requirements and functional capabilities.
• Consistently practice the giving and receiving of both positive and constructive feedback with your team.
• Partner with your directs to support career development plans with consistent mentorship to level up their abilities.
• Accountable and responsible for all Salesforce engineering delivery for your supported Business Units.
• Meeting delivery expectations and goals as negotiated with the Business Analyst/Product Manager using Agile methodologies
• Logging, observability and alerting for your systems of ownership
  Incident response management and meeting of SLA’s
• Architecture governance and best practices
  Improving the developer experience and removing blockers
• Architect technical solutions for the long-term, balancing time-to-market versus the health of the platforms.
• Responsible for hands-on development of technical features, POC’s and spikes, as well as code quality and code reviews of the team
• Lead the product and the platform - from technical design and development to the support and maintenance of it.
• Responsible for production metrics and meeting production SLAs
• Responsible for all engineering practices in your team and raising the maturity level in each discipline:CI/CD ,Product Quality, Technical Debt Management,Agile
• Balance need for functional and non-functional requirements (availability, scalability, security, performance, etc.)
• Work closely with the Infra, Security teams to identify and implement unique security requirements relevant for different BUs and cater to auditing needs during auditing cycle.
• Work with professional service and support teams from vendors to actively look for new product features in Salesforce space.
• Spotlight our brand in the tech community, representing us at meetups, conferences, and tech debates, ensuring we attract and retain the industry's best.

Requirements

• 8+ years hands-on development experience on Salesforce and the ecosystem of technologies including but not limited to Sales Cloud, Service Cloud, Apex patterns like Trigger Action Framework, FFLIB, Integration patterns and techniques, CPQ solutions like Vlocity, CloudSense.
• At least 2 years of people management experience leading a team of 5 or more full-time employees
• Experience leading cross-functional execution of intricate CRM, ERP and integration projects, both on schedule and within budget constraints.
• Experience with integration of large systems and custom products. Knowledge of integration platforms like Workato, MuleSoft, or SAP PI/PO is highly regarded.
• Clear communication and orchestration of technical resources
• Unique background in programming in functional and/or object oriented programming & scripting languages - Java, JavaScript, Ruby, Python
• Natural curiosity to learn and understand different architectures, technologies and functional domains
• Working knowledge of Jira, CI/CD tooling, GitHub and overall dev-ops experience
• Proven ability to build order out of chaos, with minimal guidance
• Salesforce Certifications: Certified Platform App Builder, Platform Developer I and II, and Application Architect
• Salesforce Architecture certifications: Application, Integration, B2B Solution, etc.
• Experience with Salesforce CLI-based CI/CD and developer tooling

Accounting Manager Responsibilities:

• Manage and oversee the daily operations of the accounting department including month and end-year process accounts payable/receivable cash receipts general ledger payroll and utilities treasury, budgeting cash forecasting revenue and expenditure variance analysis capital assets reconciliations trust account statement reconciliations, check runs fixed asset activity debt activity.

• Monitor and analyze accounting data and produce financial reports or statements

• Establish and enforce proper accounting methods, policies and principles

• Maintaining accurate and complete financial records and participating in audits or reconciliations, as needed.

• Improve systems and procedures and initiate corrective actions

• Assign projects and direct staff to ensure compliance and accuracy

• Establish and maintain fiscal files and records to document transactions

• Hiring, training, and motivating accounting staff members while supervising and delegating department tasks.

• Evaluating, developing, and improving department controls, systems, and procedures that increase accuracy and efficiency.

• Overseeing the daily activities of the accounting department and ensuring that all major projects, month-end, and year-end reports are completed accurately and on time.

• Ensuring that all accounting processes align with FRS and current financial legislations.

• Analyzing financial data and creating reports for management, stakeholders, and external parties, such as vendors or lenders.

• Meet financial accounting objectives

• Assisting other departments as they develop strategies, establish objectives, and make decisions that could have a financial impact on the business.

• Keeping informed about the latest developments in the finance industry.

Accounting Manager Requirements:

• Both Master’s degree in commerce (M.Com) with accounting / finance subjects and Bachelor’s degree in Business Administration (BBA).

• Proven working experience in accounting position

• Advanced computer skills on MS Office, accounting software and databases

• Attention to detail and the ability to analyze large amounts of data.

• Proven knowledge of bookkeeping and accounting principles, practices, standards, laws and regulations

• High level of efficiency and accuracy.

• Ability to direct and supervise

• Experience in Management, Accounting, or a related field may be preferred.

• Excellent leadership and communication skills.

• Strong understanding of accounting, finance, and management principles.

• Exceptional math skills.

• Willingness to comply with all local and company regulations.

Introduction

You'll be the frontline and brand ambassador for Casa Conctto. Join us in providing exceptional customer service, building lasting relationships, and promoting our brand. Your role is crucial in creating a positive customer experience and contributing to the success of Casa Concetto. If you're passionate about sales and ready to be a key player in a dynamic team, apply now and be part of our brand's success!"

Starting Salary: $3000 - $5000 + Commission (Based on experience)

Responsibilities

• Develop a deep understanding of the furniture products being offered for sale.
• Stay informed about the features, benefits, and specifications of each product.
• Be able to effectively communicate this knowledge to customers.

Customer Service:

• Provide exceptional customer service to all clients.
• Assist customers in selecting furniture that meets their needs and preferences.
• Address customer inquiries, concerns, and issues promptly and professionally.

Administrative Tasks:

• Process sales transactions accurately and efficiently.
• Keep accurate records of customer interactions, transactions, and inventory.
• Collaborate with other departments, such as delivery and finance, to ensure a smooth sales process.

Target Achievement:

• Set and achieve sales targets and goals.
• Monitor individual and team performance against sales objectives.
• Implement strategies to meet or exceed sales targets.

Goals and Objectives:

Report to the assistant store manager

Essential Skills & Requirements:

Zendesk CRM ( Bonus)

High End / Furniture industry experience

To be successful in this role, you will need to have: •

Available to work on weekends and holidays •

Minimum 1-2 years of relevant sales experience, preferably within the luxury store environment

Other Information:

• Working Hours: Mon-Sun (11 am – 9 pm) 6 off days per month

• Working Location: UBI

• Attractive commission

• Flexible off days schedule

The Regional Service Manager is responsible for leading the service team with facilitating the processing of service tickets from start to finish for our clients with the utmost sense of urgency, professionalism and high quality required by our brand.

The Global Service (GS) Department is made up of a Global Service Manager based in the US, Regional Customer Service Managers based in the US, Singapore and the UK, with first line service receiving and dispatch being handled by the regional Customer Service Operators.

DUTIES

• Be responsible for the performance of the service execution globally on a day to day operational basis, with emphasis on the US region.
• Responsible for recruiting, training, day to day management, performance, development, and career progression of the US Customer Service Operators.
• Oversee all service tickets on a global basis to ensure that Service Level Agreements (SLAs) are met and are dealt with professionally and efficiently.
• Where necessary, intervene and take ownership of individual service tickets regardless of completion of region to ensure customer satisfaction.
• Provide weekly reports and metrics to clients, management, and internal stakeholders providing status updates of all ongoing service
• Proactively heading off potential problems ahead of time.
• Be the escalation point for clients and where necessary formulate and execute mitigation plans for service calls.
• Be the single point of contact within region to our clients for all strategic service matters and to hold regular face to face client meetings to ensure customer satisfaction.
• Hold weekly meetings with GS to review on-going global service calls, provide support, assistance and guidance to all global operators where necessary.
• Where needed, create and provide quotes and proposals to clients.
• Work closely with the Finance Department and executing financial administration such as managing and approving supplier invoices, verifying material purchases, and updating service agreement paperwork.
• To plan and schedule Routine Inspections (RI) of client sites.
• To continuously identify and implement process improvements to enable improved customer service and efficiency on a global basis
• Maintain and develop relationship with Local Service Partners maintain the Local Service Partner database
• Contribute to, and execute, the Global Service medium to long term strategy including department goals, vision, organization, processes and tools

REQUIREMENTS

• Associates degree or equivalent experience.
• 5+ years customer service experience.
• 2+ years leadership experience.
• Ability to multi-task in a fast-paced environment.
• Strong knowledge of computer operations and applications, including MS Office, Internet Browsing, and the ability to quickly understand security systems.
• Experience in dispatching or security industry environment a plus.
• Excellent written and verbal communication
• Can be proactive and problem solve
• Can work well in a team environment
• Must be highly organized and detail oriented
• Can work independently under minimum supervision

Responsibilities:

• Greet and serve customers in retail outlets.
• Promote products and gain sales opportunities.
• Stay up to date with on going sales and promotions.
• Perform other assigned ad-hoc duties.

Requirements:

• Strong customer service mindset with a proactive and willing-to-learn attitude.
• Availability to work retail operational hours, including weekends and public holidays.
• Prior sales experience is an advantage.
• Immediate availability or short notice period is preferred.

Benefits:

• Basic + Incentive + High Commission
• Training is provided

• To support production manager in leading Production & Logistics department
• To follow up with Technical and Maintenance department on mechanical/ E&I issues that impact plant safety, quality etc
• To lead in managing Local and Global Corrective Action Request
• To lead and support Capex matters including planning, proposal, study, Hazop, commissioning and evaluation in each of the Capex planning phases
• To support and lead new production grade trial operation with the trial planning, manpower arrangement, coordination with other departments and in house contractor for smooth operation
• To assist/ lead Global MOC relating to raw material planning, new specification changes etc
• To participate and support manager in budget preparation, investigation summary/ report etc
• Any other ad-hoc duties as assigned

Requirements:

• Min Diploma/ Degree in Chemical Industry
• Have 5 years experience in Production/ Operation in Chemical Industry
• Working hours: Mon - Fri, 8am – 4:30pm
• Location: Jurong Island (Transport provided at Jurong East MRT)
• Salary: Up to $7000 + $250 allowance
• Able to start work immediate or on short notice

How to apply:

Interested applicants kindly state your expected salary, last drawn salary and starting date.

We regret to inform that only shortlisted candidates will be notified.

Log on to www.e-cruitteam.com.sg for more job opportunities!

EA Personnel: Wong See Yun

EA Reg ID: R21100918

EA Licence No.:19C9603

- Data Analysis: Collect, analyze, and interpret marketing data to provide insights and recommendations for improving marketing strategies and campaigns.

- Performance Tracking: Monitor and report on the performance of marketing initiatives, including ROI, conversion rates, and key performance indicators (KPIs)

- Data Visualization: Create visually engaging reports and dashboards to present data-driven insights to the marketing team

- Team Leadership: Manage a marketing team, providing guidance, mentorship, and support, and ensuring they meet targets and objectives.

-Service Provider Management: Establish and maintain relationships with service providers

- Quality Assurance: Implement quality control measures to ensure products or services meet established quality standards and customer expectations.

- Cross-Functional Collaboration: Collaborate with other departments (e.g., sales, finance, customer service) to ensure operational processes support their needs

- Product Knowledge: Develop in-depth knowledge of the products or services being offered to effectively communicate their features and benefits.

- Customer Engagement: Engage in professional and informative conversations to build rapport with potential customers and address their needs and concerns.

- Appointment Setting: Schedule appointments or follow-up calls for interested prospects or direct them to the appropriate sales representative.

- Complaint Reception: Receive and document customer complaints through various channels, such as phone, email, chat, or in-person interactions.

- Issue Resolution: Investigate and analyze customer complaints to identify the root causes and work to resolve them to the customer's satisfaction.

- Payment Record Management: Maintain up-to-date and accurate records of customer payments for membership dues, ensuring data integrity (for membership)

- Reporting: Generate reports and provide periodic updates on payment records, membership renewals, and related metrics to management.

Job Responsibilities

• Maintain and develop existing and new customers
• Prepare quotations, follow up and perform order-processing
• Handling customer questions, inquiries, and complaints
• Working with a team and achieving the desired results
• Attend site meetings, customer complaints and subsequently coordinate and follow up with internal departments to resolve issues
• Collaborate with fellow colleague for technical support
• Coordinating with operation team to ensure timely delivery of customers’ orders

Requirements

• Singapore class 3 license (will provide vehicle if needed)
• Able to commit to 5.5 days workweek (Alternate Saturday 8.30-1pm)
• With Mechanical / Fabrication knowledge.
• Minimum 1 year of sales experience is required. On-the-job Training will be provided
• Entry level candidates from ITE/Polytechnics are welcome to apply
• Self-disciplined to complete tasks assigned within deadlines

Other Benefits:　Medical, Insurance, Annual Company Trip, Variable Performance Bonus, Commission, Handphone allowance, Transport allowance, Zero MC Awards, etc.

- Degree/ Diploma in Building

- Minimum 3 years of experience in Construction

- Ability to interact efficiently at all levels and liaise with Consultants and subcontractors

- Overseeing all incoming and outgoing project documentation

- Responsible for the day-to-day management of specific goals

- Ensure the timely and costly completion of Construction Projects.

Supervising and overseeing the direction of the project(or a package), ensuring that the client's specifications and requirements are met, reviewing progress and liaising with quantity surveyors to montior costs

-coordinating and supervising construction workers

- selecting tools and materials

- checking and preparing site reports, designs and drawings

- making safety inspections and ensuring construction and site safety

- maintaining quality control procedures

-assessing and minimising risk

- maintaining quality control procedures

• Created successful product launches, resulting in an increase of new customers by 35% within a year.
• Developed customer satisfaction plans that improved client retention rate by 10% within four months.
• Established strong relationships with key partners across the region to identify new opportunities for expansion.
• Provided technical support during the client onboarding process.

Sales Engineer Responsibilities:

· Memorizing technical product specifications and keeping up-to-date with new company products as well as industry trends.

· Attending conferences, lectures, seminars, and workshops to improve your skills and knowledge.

· Conducting market research and obtaining feedback from clients to improve existing products.

· Writing reports and liaising with the production team regarding issues, foreseeable problems, and effective solutions.

· Simplifying technical terms during product demonstrations and post-sales customer support.

· Maintaining strong professional relationships with existing clients and meeting with new clients to expand sales territories.

· Updating orders and sales and negotiating the best contract terms.

· Listening to customers’ needs and advising them on the best products to buy.

Sales Engineer Requirements:

· Bachelor’s degree in Engineering or similar.

· Experience in sales would be advantageous.

· Strong customer service, analytical, and interpersonal skills.

· Excellent organizational, research, and multitasking abilities.

· Strong negotiating and problem-solving skills.

· A professional appearance.

· A valid driver’s license.