- Handle Daily Operation Activities with Workers

- Prepare Quotation for Customers Request

- Ensure and Enforce Workers Safety

- Transport Workers to the Job Site

- Attend meetings with customers and clients

- Ensuring organizational processes remain legally compliant with regulations and standards

-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Job description
Functional objectives (Role / desired outcome)
• Integrated and effective customer service hub with close cross-regional and -functional alignment.
• High customer satisfaction and loyalty via above-average customer service levels.

Tasks and Responsibilities
• Develop and execute a comprehensive customer service strategy for the Asia region in alignment with the company's overall business strategy.
• Monitor and analyze customer feedback as well as current processes to identify areas for improvement and develop as well as implement action plans accordingly (incl. resource allocation).
• Set and approve targets for the functions within the Asia CS hub and ensure their achievement.
• Effectively manage the CS organization to ensure delivery of outstanding service – meeting or exceeding the commitments made to customers.
• Provide regular reports on customer service performance to senior management and handle the escalation process to them.
• Ensure compliance with all relevant regulations and standards related to customer service.
• Collaborate with Frontline Sales to identify and capitalize on cross-selling and upselling opportunities.
• Lead the CS team by providing coaching and performance mgmt. to foster a positive environment that encourages employee retention and satisfaction.

Education and professional knowledge:
• 5+ years of experience in customer service, ideally with experience in leading a regional / cross-border Customer Service organization.
• Preferably working in a medium-sized manufacturing company.
• Building and developing a multi-national customer service team.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• SAP knowledge and experience is a must.
• Profound knowledge of the customer service landscape, including customer needs, key market developments and strategic options.
• Demonstrated expertise in project management and the ability to plan and organize strategic initiatives related to customer service.
• Excellent interpersonal skills and ability to manage and align stakeholders, including customers, suppliers, and internal teams and management.
• Bachelor’s or Master’s degree in management or related field, with excellent English language skills both orally and in writing.

-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

-Reporting directly to the manager and fulfilling the Manager's duties in their absence.

-Being well-versed in internal operations.

-Taking minutes at meetings.

-Forwarding and distributing mail as required.

-Preparing and filing relevant documents.

-Supporting managers in devising plans in order to improve business performance.

-Monitoring various operational aspects.

-Collaborating with the logistics office.

-Assigning tasks to employees and hiring new staff.

-Providing training, instruction, and guidance to subordinate employees to ensure their knowledge of company products, fabrication and assembly methods, management skills, and the effective use of accepted work processes and standards.

Job Descriptions:

• Participate in external and internal project management activities and work-in-progress meetings.
• Create detailed proposals for all events, including timelines, venues, suppliers, staffing and budgets.
• Coordinate and manage venues and suppliers.
• Effectively manage onsite production crew, suppliers and temporary staff.
• Provide effective support and mentorship to the team.
• Perform other roles & responsibilities as requested based on business needs.

RESPONSIBILITIES:

• Provide primarily support at sales department
• Attends customers phones enquiries
• Work closely among inter-departments
• Follow up the documents update such as Invoices and Credit note, E-Invoices to customer
• E-filing, Transmission in Customer's Portal within the timeline
• Other duties as assigned by immediate superior
• Ensure adherence to company policies

REQUIREMENTS:

• Minimum 'O' levels
• Comfortable working with people from all levels
• Good computer skills (MS Office)
• Bilingual in English, Mandarin and Malay in order to communicate with multilingual speaking customers.
• Well-organized and responsible with an aptitude in problem-solving
• Attentive to details and fast learner
• Able to work in a team
• Meticulous and independent
• Able to start work immediately or within short term notice.
• Willing to work on Saturday when required, allowance will be provided

OTHERS:

• Attendance and shift allowance
• Staff discount
• 5 days work week, Monday to Friday
• Working location: Senoko Way (Sembawang)

Sales Engineer (Drinks & Bubble Tea Ingredients)

Location: Northern Singapore

Company Overview:

We are a Singapore-based manufacturer specializing in premium beverage and dessert ingredients, including soyabean milk, bird’s nest, almond milk, herbal tea, and more. Serving both commercial and retail sectors, we offer comprehensive ODM and OEM solutions. As part of our expansion, we are seeking a results-driven Sales Engineer to build new business within the Lower Trade, Middle Trade, Upper Trade, and Modern Trade segments. Candidates with barista or bubble tea experience are encouraged to apply.

Position Overview:

We’re looking for a true sales hunter—someone hard-working, honest, and driven to succeed, with the humility to serve clients sincerely. In this role, you’ll actively seek new opportunities, establish valuable client relationships, and help expand our market footprint in the drinks, dessert ingredients, and bubble tea sectors. This role rewards performance, so your compensation will grow with your success.

Key Responsibilities:

New Business Development:

Proactively seek and secure new sales opportunities across targeted market segments.

Establish and maintain strong relationships with prospective clients, positioning the company as a reliable supplier in the beverage and dessert ingredients industry.

Technical Consultation:

Offer straightforward, genuine technical insights to clients, emphasizing the unique benefits of our solutions.

Customize proposals to fit client needs, ensuring tailored solutions that deliver true value.

Project Coordination:

Collaborate with internal teams (R&D, Marketing, Production) to manage projects from start to finish, meeting customer specifications and timelines.

Market Insight & Reporting:

Stay up-to-date on market trends and competitor activities to inform sales strategies and identify new opportunities.

Provide regular reports on sales achievements, customer feedback, and potential growth areas.

Support for Sales Director:

Work closely with the Sales Director, assisting with business development efforts such as product demos, technical presentations, and client meetings.

Qualifications & Skills:

Relevant Experience:

Prior experience in a sales or customer-facing role is required, ideally in the drinks, bubble tea, or dessert ingredients industries. Barista or bubble tea experience is highly welcomed.

Technical Knowledge:

Degree or diploma in Engineering, Food Science, or related fields is a plus, as is a solid understanding of beverage manufacturing processes.

Customer-Centric Focus:

Strong problem-solving skills, with a client-first approach and the ability to create tailored, value-added solutions.

Communication & Negotiation:

Clear and honest communication skills, with the ability to explain technical information to customers and negotiate effectively.

Self-Motivated & Adaptable:

Ability to work independently, manage multiple projects in a fast-paced environment, and adapt to changing demands.

Corporate Values & Benefits:

Results-Based Compensation:

Competitive base salary with a generous, performance-based commission structure and incentives.

Career Development:

Opportunities for growth within a supportive and dynamic team that values integrity and hard work.

Collaborative Culture:

Join a team that values honesty, humility, and teamwork, fostering a respectful and positive work environment.

Impactful Role:

Play a pivotal role in driving the company’s growth and expanding its presence in the beverage and dessert industries.

1. define a project scope, objectives and deliverables

2. understand client request and communicate effectively to the contractors and designer team to ensure clear instruction is conveyed

3. handle the project site progression to ensure workmanship standard are met and progression is as planned

4. track the costing of the project vs estimated cost

5. conduct quality inspections and addressing any deficiencies

6. identify potential risks to project success

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

• Checking the daily cash balance
• Interacting with the customers that come to the counter
• Organizing all the work they do and maintaining the accounting records
• Reporting discrepancies they find within the accounts to their superiors
• Serve food or beverages to patrons, and prepare or serve specialty dishes at tables as required.
• To assist in taking orders from customers
• To assist in cashiering duties and responsibilitiesTo assist in cashiering duties and responsibilities
• To ensure cleanliness of equipment and surroundings
• To Prepare Ice and Hot Beverages
• Any other duties assigned by supervisor/manager

Job Description & Requirements

• ⁠Liaise with vendors/sub- contractors, in-house designers, mall managements and clients.

• Coordinate and manage full life cycle renovation projects.

• To ensure site matters tallies with the design drawing and design intent.

• Ensuring timely and smooth project handover within stipulated timelines.

• Tracking and reporting on project progress weekly.

• To prepare Project Timeline for Principal's review, and to present to Client for approval prior to

starting work.

• Conduct Quality Checks.

• To ensure defect check prior and after each renovation work, and ensure defect rectification to be satisfactory to the company standard before handing over to Client.

• To ensure day to day defect rectification raise by existing or future clients are arranged for rectification on a timely manner.

• To arrange the list of Contractors catered for the project prior to the start of the renovation work, and to present to Principal for approval before asking for costing from the Contractors.

• Being the key single interface between the company and clients, obtain client's feedback and resolve project related issues such as payments, etc.

Qualifications:

• At least 4 years of project management and related experience.

• Effectively bilingual in English and Mandarin to liaise with Mandarin-speaking clients, vendors, and contractors.

• Proficiency in Microsoft Office.

Who are we looking out for:

• Passionate.

• Meticulous and detail-oriented.

• Proven ability to solve problems creatively.

• Strong familiarity with project management and best practices.

• Experienced in seeing projects through the full life cycle.

• Strong initiative, communicative skills, dynamism, and resourcefulness.

• Proven ability to complete projects according to outlined scope and timeline.

• Able to work independently and self-motivated

Job Description & Requirements

• Guide and monitor Proiect Managers to ensure the project is well managed to meet clients’ satisfaction.

• ⁠Liaise with vendors/sub- contractors, in-house designers, mall managements and clients.

• Coordinate and manage full life cycle renovation projects.

• To ensure site matters tallies with the design drawing and design intent.

• Ensuring timely and smooth project handover within stipulated timelines.

• Tracking and reporting on project progress weekly.

• To prepare Project Timeline for Principal's review, and to present to Client for approval prior to starting work.

• Conduct Quality Checks.

• To ensure defect check prior and after each renovation work, and ensure defect rectification to be satisfactory to the company standard before handing over to Client.

• To ensure day to day defect rectification raise by existing or future clients are arranged for rectification on a timely manner.

• To arrange the list of Contractors catered for the project prior to the start of the renovation work, and to present to Principal for approval before asking for costing from the Contractors.

• Being the key single interface between the company and clients, obtain client's feedback and resolve project related issues such as payments, etc.

• To meet potential customer, prepare quotation and close the project.

Qualifications:

• At least 8 years of project management and related experience.

• Effectively bilingual in English and Mandarin to liaise with Mandarin-speaking clients, vendors, and contractors.

• Proficiency in Microsoft Office.

Who are we looking out for:

• Passionate.

• Meticulous and detail-oriented.

• Proven ability to solve problems creatively.

• Strong familiarity with project management and best practices.

• Experienced in seeing projects through the full life cycle.

• Strong initiative, communicative skills, dynamism, and resourcefulness.

• Proven ability to complete projects according to outlined scope and timeline.

• Able to work independently and self-motivated.

We are a GP clinic looking for a deputy clinic manager with experience.

Main responsibilities:

- Ensure smooth day-to-day operations of the clinic

- To be proficient in the duties of regular clinic assistants including registration, dispensing, collection of payment, claim submission and assistance of doctors with clinical procedures/chaperone

- Handle patient feedback and complaints on operational issues and/or medical services provided

- Oversee the completion of insurance and government scheme claims. To ensure prompt follow up on rejected/ returned claims

- Follow-up on outstanding payments.

- Oversee the online and offline marketing strategies of the company and develop and establish business and operational plans in line with the company’s policies and directions

- Supervise clinic staff’s adherence to company policies and procedures on the ground as well to provide feedback to management on issues on ground level

- Oversee the clinic’s staff proficiency/training including but not limited to clinical skills and attendance of relevant training courses

- Ensure that service and care standards are adhered to by the clinic staff and doctors through leadership by example

- Oversee the formal response to audit requests from various organisations in conjunction with the Medical Director

- Perform any other ad-hoc projects as assigned by the management

Company Overview:

At SwyftFix, we are dedicated to delivering top-notch plumbing services directly to our customers’ doorsteps. Specializing in faucet repairs, toilet replacements, pipe insulation, and more, we pride ourselves on our ability to provide rapid and reliable solutions without job limitations.

Join our dynamic team and help us grow our customer base while maintaining our commitment to quality service.

Job Description:
We are seeking an experienced Sales Manager to lead our sales efforts and drive business growth. The ideal candidate will have a strong background in sales, exceptional leadership skills, and a passion for customer service.


Key Responsibilities:
Develop and implement strategic sales plans to achieve company goals.

Identify and target new business opportunities within the plumbing service sector.

Build and maintain strong relationships with existing clients and partners.

Monitor market trends and competitor activities to adjust strategies accordingly.

Prepare and present sales reports to the executive team.

Collaborate with marketing to enhance brand visibility and attract new customers.

Manage sales budgets and forecast revenue.


Qualifications:

Diploma in Business Administration, Marketing, or related field.

Proven experience in sales management, preferably in the service industry.

Strong understanding of plumbing services is a plus.
Excellent communication, negotiation, and interpersonal skills.

Ability to lead and inspire a team.

Proficient in CRM software and Microsoft Office Suite.

Results-oriented with a strong focus on customer satisfaction.

Join the SwyftFix family and play a key role in delivering exceptional plumbing services to our customers.

Sustenir is on a mission to deliver a food-resilient future that inspires better consumer healthspans through state-of-the-art farming and a superfoods brand. We are a purpose-driven business looking for passionate and energetic individuals with the initiative to take on the bold challenges we face in our industry and deliver our ambition.

The Role for Sales Administrator

At Sustenir, we are a purpose driven company looking for passionate and energetic individuals with the initiative to take on new challenges.

Position: Sales Administrator

Reporting to : Head of Sales

Working location: 8 Admiralty Street, Admirax, Singapore 757438

Preferred nationality : Must be Singaporean/PR

Salary : $2500-$3000

• PO Retrieval and Order Processing:
  • Retrieve Purchase Orders (PO) from portals, emails, or customer chats.
  • Update retrieval of PO for order processing and customer pick list in an Excel database.
  • Handle order processing from order receipt to ensuring goods delivery.
  • Process customer orders using ERP Software Dynamics365 to generate invoices, delivery orders, and extract data.
• Credit Note Processing & E-Invoice Submission:
  • Process credit notes for any sales or operations issues.
  • Submit e-invoices and CTC copies for key customers like RedMart, RWS, and DFI group.
• Documentation and Filing:
  • Scan, print, and file invoices for safekeeping and audit checks.
• SKU Management:
  • Manage SKU assembly and tracking in the ERP Software.
• Customer and Internal Coordination:
  • Liaise and communicate with customers daily on order and delivery matters through various social platforms (mainly email, WhatsApp, and phone calls).
  • Act as the point of contact between customers and merchandisers for order-related issues.
  • Arrange Lalamove for ad-hoc sales and marketing activities.

Qualifications:

• Must be Singaporean or PR
• 2-3 years’ experience in a similar sales admin role.
• Proficiency in Microsoft Excel and ERP software, preferably Dynamics365.
• Good communication skills, both written and verbal.
• Strong organizational and multitasking abilities.
• Attention to detail and problem-solving skills.
• Ability to work under pressure and meet tight deadlines.
• Experience in the FMCG sector and familiar with e-invoicing systems and customer portals is preferred.

Working Conditions:

• 5 days work from office (Monday to Friday, 8.30am-5.30pm); Occasionally need to cover for Saturdays when partner is on leave (8.30am-12.30pm)

Job Responsibilities:

• Solicits new customer/products, existing customer’s recommendation and other sources which provide regular updates on construction projects
• Review M&E (Electrical) tender documents and drawing
• Material takes off, prepare bill of quantities and cost estimation
• Prepare technical data quotation and proposal to clients
• Attend to site visits/offices for contract negotiation
• Collects and collates background and ongoing project information of new customers to better facilitate credit approval
• Analyzes reports which helps to increases sales revenue and achieve profitability
• Other ad-hoc activities assigned by superior

Education Required:

• Diploma/Degree in Quantity Surveying, Electrical Engineering

Experience Required:

• Min 2 years in Electrical sector
• Working experience as Electrical QS is preferred
• Proficiency in MS Office & Auto CAD

Competencies and Skills Required:

• Communication skills – Good listening skill, English speaking and in writing.
• Possess good negotiating skills, analytical and research skills
• Good knowledge of materials and construction at site;
• Possess good inter-personnel skill to interact with all levels
• Pay attention to drawing details & requirements.
• Tactfulness with self-confidence.

Job Description:

• Guiding the organization’s activities
• Identifying opportunities to improve a business’ policies or objectives
• Ensuring a company is operating securely and effectively
• Preparing and reviewing operational reports
• Leading and/or participating in meetings
• Assisting managers in compiling information and reports
• Overseeing department budget planning and development
• Managing and maintaining all department databases
• Performing clerical accounting and general office duties as needed
• Developing strong relationships with cross-functional teams and departments

Requirement:

• Related minimum 4 years experience with office administrative duties.

Responsibilities:

• Solution Selling for Mobile & Web Application.
• Identify and develop sales opportunities in Singapore market.
• Develop plans and sales strategies to increase branding and market share.
• Prepare sales presentations and solution demonstration.
• Prepare Sales proposal.
• Work with Marketing team to develop sales campaigns to target vertical industry.
• Forecast monthly, quarterly and annual sales revenue and generate timely sales report.

Job requirements:

• Experience in Software Solution Selling
• Good working attitude and communication skills.
• Minimum 4 years Software Sales experience
• IT background preferred.

Responsibilities:

Assist on identify marketing opportunities by identifying consumer requirements; defining market, competitor's share, and competitor's strengths and weaknesses; forecasting projected business; establishing targeted market share.

Foster strong business relationships with new / existing corporate accounts and ensure consistent business follow ups.

Perform full spectrum of contracts administration including quotation, costing, tenders and contract documentation.

Manage the entire customer sales cycle, including pre-sales, post-sales, etc

Any other ad-hoc tasks assigned.

Requirements:

Good communication and interpersonal skills.

Must be able to converse in English and Mandarin to liaise with mandarin-speaking employees and customers.

Minimum 2 years full time sales working experience.

Proficient in Microsoft Office applications such as MS Word and Excel.

Experience in Commercial Printing Industry will be highly advantageous.

Focus Employment Pte. Ltd. EA Licence No.:24C2469

Wu Xue EA Reg No.:R24125022

Scope of Work

Monthly invoices

• To issue and submit all invoices on a monthly basis upon confirmation of the quotation being signed off by customers on the services provided.
• All invoices submission should be via email to buyer or via buy's portal/platform for submission.
• Prerequisites to invoice submission are to check if there are any other additional apart from the agreement via quotation.
• Required to go through client's purchase orders.

Quotations

• To provide assistance to the sales department for client's quotations
• Quotations traceability checklist should be consistently updated all the times.
• Apprehending the various types of quotations and its requirements
• Maintaining, updating and good bookkeeping of customer records.

Requirements

• Possess a minimum of GCE “N” Level Certificate
• Prior relevant working experience is preferred
• Able to work independently as well as a team
• Need to speak English and mandarin

We seek a dynamic and proactive Business Development and Sales Executive to join our team. In this role, you will identify business growth opportunities, develop and implement strategies to expand our customer base and achieve sales goals. You will forge strong relationships with potential clients, understand their needs, and propose tailored solutions to meet objectives. The ideal candidate should have a strong understanding of the sales process, excellent communication skills, and a proven track record of driving business growth.

Responsibilities

• Manages the development of new sales leads through various channels, projects, and product developments and management.
• Developing and executing plans to meet and exceed business unit growth plans.
• Work cross-functionally among various Business Units/Teams to support growth plans and achieve process optimization.
• Identifying new revenue opportunities.
• Drive business case and market segment assessment.
• Building business relationships with current and potential partners.
• Plan and execution of networking events to attract and retain customers.
• Maintaining and updating business development documentation.
• Assisting with marketing and promotional projects.
• Collaborating with management on sales goals and product development.
• Support the team with other responsibilities as required.

Requirements

• Diploma or bachelor’s degree in business, Marketing, or a relevant field.
• Proven experience as a Business Development Executive or in a similar role.
• Strong sales aptitude with a track record of achieving targets.
• Excellent communication and negotiation skills.
• Ability to prioritize, multitask, and manage time effectively.
• Proficiency in CRM software and Microsoft Office Suite.

Benefits:

• Medical Benefits
• Dental Benefits
• Staff Discount
• Annual Leave
• Birthday Gifts

Interested candidates, please APPLY now!

We regret that only shortlisted candidates will be notified.