Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Job Summary:

We are seeking a highly skilled Digital Strategic Transformation Analysis Manager to drive innovation and lead strategic transformation initiatives. This role focuses on leveraging digital tools and methodologies to streamline processes, improve organizational efficiency, and enable data-driven decision-making. The ideal candidate will bridge the gap between business needs and technical solutions, ensuring seamless integration and measurable impact.

Key Responsibilities:

• Develop and implement digital transformation strategies aligned with organizational goals.
• Analyze current processes and identify areas for digital optimization and innovation.
• Conduct market and competitor analyses to inform transformation initiatives.
• Evaluate and recommend digital tools and platforms to meet business objectives.
• Oversee the implementation of new digital systems, ensuring integration with existing processes.
• Collaborate with cross-functional teams to ensure user adoption and operational success.
• Lead end-to-end digital transformation projects, managing timelines, budgets, and deliverables.
• Coordinate with stakeholders to align project objectives with business goals.
• Monitor project performance using metrics and analytics to assess impact.
• Act as a liaison between business units, IT teams, and external vendors
• Communicate transformation strategies, progress, and outcomes effectively to stakeholders at all levels.
• Train and support teams in adopting new digital processes and tools.
• Generate regular reports and dashboards to inform strategic decision-making.
• Identify opportunities for continuous improvement based on data insights.

Qualifications:

• Bachelor's degree in Business Administration, Information Technology, or related field.
• 5+ years of experience in digital transformation, strategic analysis, or related roles.
• Strong analytical and problem-solving skills.
• Familiarity with digital platforms, CRM systems, and data analytics tools.
• Ability to translate complex technical concepts into business solutions.
• Strategic thinker with a passion for innovation and change.
• Strong leadership and team management capabilities.

Summary:

The Customer Journey & Growth Program Manager is a strategic role combining expertise in customer experience, M&A, franchise management, and new business development. The role emphasizes operational excellence, regional market knowledge, and ERP project implementation to drive growth and enhance customer journeys across the brand portfolio. This position also requires financial and audit expertise to ensure operational and strategic decisions are data-driven and sustainable.

Key Responsibilities:

Customer Journey and Experience Management

- Design and optimize customer journeys across multiple brands, ensuring exceptional experiences at all touchpoints.

- Collaborate with marketing, operations, and technology teams to implement customer-centric initiatives.

- Analyze data to track and improve customer satisfaction, loyalty, and retention.

Mergers & Acquisitions (M&A) and Franchise Management

- Support M&A activities by conducting financial analysis and assessing customer and operational synergies.

- Develop and oversee franchise management strategies, ensuring consistent brand compliance and performance.

- Build relationships with franchisees to support their operational and customer journey improvements.

New Business Development and Market Expansion

- Identify and pursue growth opportunities in the SEA market.

- Lead new concept launches and market entry strategies to strengthen the brand portfolio.

- Conduct market research to understand trends, consumer behavior, and opportunities in the F&B industry.

ERP and Project Management

- Oversee ERP implementation to streamline processes and enhance operational efficiency.

- Manage cross-functional projects with clear objectives, timelines, and KPIs.

- Ensure alignment of all projects with the company’s strategic goals and growth objectives.

Financial and Audit Expertise

- Leverage ACCA certification and audit experience to ensure financial accuracy and compliance in projects and operations.

- Conduct regular audits and financial analyses to identify risks and opportunities for cost optimization.

- Collaborate with finance teams to align customer journey projects with budgeting and financial targets.

Regional Expertise and Communication

- Utilize knowledge of the SEA market to inform localized strategies and initiatives.

- Build strong networks in the region to stay ahead of market trends and opportunities.

- Communicate effectively in English, Malay, and Chinese to engage diverse stakeholders and audiences.

Qualifications:

- ACCA professional certification with a minimum of 5 years of audit experience, preferably in the F&B or retail industry.

- Proven experience in customer experience, M&A, franchise management, or new business development.

- Strong knowledge of the SEA market with demonstrated success in driving growth and market expansion.

- Hands-on experience in ERP project implementation.

- Fluency in spoken and written English, Malay, and Chinese.

Key Competencies:

- Strong financial acumen and attention to detail.

- Strategic thinker with the ability to align customer experience with business goals.

- Exceptional project management skills, with the ability to lead cross-functional teams.

- Excellent interpersonal and communication skills, adaptable to diverse cultures and stakeholders.

- Entrepreneurial mindset with a focus on innovation and growth.

Operations Manager in SuperMarket

Operations Manager Responsibilities

Responsibilities

• Ensure all operations are carried on in an appropriate, cost-effective way
• Improve operational management systems, processes and best practices
• Purchase materials, plan inventory and oversee warehouse efficiency
• Help the organization’s processes remain legally compliant
• Formulate strategic and operational objectives
• Examine financial data and use them to improve profitability
• Manage budgets and forecasts
• Perform quality controls and monitor production KPIs
• Recruit, train and supervise staff
• Find ways to increase quality of customer service

Requirements and skills

• Proven work experience as Operations Manager or similar role
• Knowledge of organizational effectiveness and operations management
• Experience budgeting and forecasting
• Familiarity with business and financial principles
• Excellent communication skills
• Leadership ability
• Outstanding organisational skills
• All Races welcome,

The Hotel General Manager is responsible for the overall management and strategic direction of the hotel. This includes ensuring the highest standards of customer service, optimizing hotel operations, maximizing profitability, and ensuring a positive guest experience. The General Manager will lead a team of department heads and staff to achieve the hotel's business goals.

Key Responsibilities:

Operational Management:

• Oversee daily operations of the hotel, including front office, housekeeping, food and beverage, maintenance, and security.
• Ensure compliance with all health and safety regulations.
• Implement and monitor standard operating procedures (SOPs).

Financial Management:

• Review and manage the hotel's budget, including revenue and expenditure forecasts.
• Monitor financial performance and implement cost-saving measures.
• Oversee financial reporting, including monthly P&L statements.

Guest Experience:

• Ensure the highest level of guest satisfaction and address guest complaints and feedback promptly.
• Develop and implement strategies to enhance the guest experience.
• Monitor online reviews and feedback platforms to maintain a positive online reputation.

Human Resources:

• Conduct performance evaluations and implement employee development programs.
• Foster a positive work environment and promote teamwork and employee engagement.

Sales and Marketing:

• Develop and implement sales and marketing strategies to increase hotel occupancy and revenue.
• Establish and maintain relationships with corporate clients, travel agencies, and other key stakeholders.
• Oversee the hotel's branding and promotional activities.

Strategic Planning:

• Develop and implement long-term strategic plans for the hotel.
• Identify new business opportunities and market trends.
• Ensure the hotel remains competitive in the market.

Quality Assurance:

• Maintain high standards of quality and service in all areas of the hotel.
• Conduct regular inspections and audits to ensure compliance with brand standards.
• Implement corrective actions as necessary.

Qualifications:

• Bachelor’s degree in Hospitality Management, Business Administration, or related field.
• Minimum of 5-7 years of experience in hotel management or a similar role.
• Strong financial acumen and experience in budget management.
• Excellent leadership, communication, and interpersonal skills.
• Ability to work under pressure and handle multiple tasks simultaneously.
• Knowledge of hotel management software (e.g., Opera, PMS) is preferred.
• Proficiency in Microsoft Office Suite.

Scale Insights is a SaaS company that helps brand owners scale their business on the Amazon marketplace by automating their advertising campaigns using rule-based algorithms.

As an Account Manager, you will be the key link between our clients and internal teams, ensuring customer satisfaction and long-term success. You will manage client relationships, identify opportunities for growth, and ensure the smooth delivery of our products and services.

Key Responsibilities:

1. Client Relationship Management:

• Serve as the primary point of contact for a portfolio of clients.
• Develop and maintain strong, long-lasting client relationships.
• Conduct regular check-ins and reviews to ensure client satisfaction.

2. Account Growth and Sales:

• Identify opportunities to upsell or cross-sell additional products/services.
• Collaborate with sales and marketing teams to achieve revenue targets.
• Prepare and deliver client presentations, proposals, and reports.

3. Coordination and Communication:

• Liaise between clients and internal teams to ensure successful delivery of solutions.
• Communicate client requirements and feedback to the relevant teams.
• Ensure prompt resolution of client issues and concerns.

4. Performance Monitoring and Reporting:

• Track account performance and key metrics.
• Provide regular updates to clients and internal stakeholders.
• Analyze client data to identify trends and recommend improvements.

5. Strategic Planning:

• Develop account plans tailored to client needs and business goals.
• Monitor industry trends and client-specific challenges to anticipate needs.
• Support the onboarding of new clients to ensure a seamless experience.

Job Requirement

• Relevant work experience in account management, project leadership or technology consulting. SaaS experiences a benefit.
• Strong consulting skills and validated ability to drive business value, facilitate discussions, handle objections, and influence C-level conversations.
• Excellent communication skills to articulate technical issues to diverse audiences.
• Ability to manage multiple accounts and prioritize tasks effectively.
• Proven track record of highly professional customer service in a fast paced, dynamic environment.
• Analytical mindset with problem-solving abilities.
• Proficiency in CRM software.

Do drop us your CV @ [email protected] .Only successful candidates will be notified to proceed to the next round.

1. Must qualify for mandatory documentations to work in Changi Airport (i.e. Airport Pass administered by Airport Police)

2. Rotational shift work (e.g. week 1 - 0800H to 1700H // week 2 - 1300H to 2200H // week 3 - 1800H to 0300H // week 4 - 0100H to 1000H etc)

3. Work environment subjected weather elements (i.e. no shelter at airport tarmac, under rain / sun)

4. Proficient communications in English (to liaise with various stakeholders operating at the flights)

5. Basic literacy in Microsoft office (for generating & submitting of daily operational / incident reports etc)

6. Point of contact for client's operational counterparts; to coordinate & implement changes as directed.

7. Possession a valid Airfield Driving Permit (ADP) would be a bonus.

Job Scope & Responsibilities

- Oversee financial planning and business performance analysis by handling full set of accounts and ensure timely closing

- You will ensure the accuracy of financial statements and adhere to corporate reporting timetables such as preparing quarterly GST submission and Corporate Tax submission & liaising with external auditor

- To ensure compliance with established financial processes, local compliance requirements, financial reporting policies and ensure all filing is done in a timely and accurate manner.

- You must possess the knowledge to evaluate the company's P&L and will be responsible to plan for the implementation of finance strategies.

- Provide management reports monthly & yearly & Audit Schedule to Director and perform any other duties as assigned by the management

Requirements

- Possess a degree in accounting, finance or related field with at least 5 years of relevant experience.

- Prior experience from the F&B industry is an advantage.

- Have a strong understanding in inventory management and costing.

- Possess strong communication, presentation skills & positive working attitude

- Software skills: MS Office, ERP software such as TALLY & SAP preferably

Responsibilities:

• Manage a portfolio of clients, ensuring compliance with tax regulations and providing expert tax advisory services.
• Review and offer recommendations on client agreements or documents to ensure compliance and mitigate risks.
• Identify and assess cross-business opportunities for business development while overseeing tax engagements.
• Evaluate clients' portfolios, offering recommendations and solutions to align with target revenue goals.
• Collaborate with staff, peers, and partners to deliver comprehensive tax advisory services to multinational clients across various industries in Singapore and globally.
• Lead and oversee all tax-related engagements and processes.
• Mentor, train, and develop junior staff members.
• Build and maintain strong relationships with clients, networks, teams, and other service areas.
• Participate in ad hoc projects and tasks as needed by the Partner(s).

Requirements:

• Bachelor’s degree in Accountancy, Finance, or a related discipline, preferably with an SCTP-recognized professional qualification.
• At least 6 years of relevant experience, ideally within a professional services or accounting firm.
• Strong knowledge of Singapore Tax guidelines.
• Excellent project management, leadership, and analytical abilities.
• Effective communication skills, with the ability to engage at all levels.
• Team-oriented, motivated, and committed to career growth and development.

COMPANY DESCRIPTION

MINDS has been caring for Persons with Intellectual Disabilities (PWIDs) and their families since 1962.

Grounded in the belief that all PWIDs have innate abilities and talents, MINDS is committed to empowering them and enhancing their quality of life, while advocating for greater inclusivity for PWIDs as a nation.

MINDS is today one of the largest charities in Singapore employing more than 850 staff. With the key focus to expand community-based services, improving the employability of PWIDS, strengthening education, and engendering inclusive community living, MINDS offers a holistic range of services and programmes across the PWIDs' lifespan.

These include schools, employment and training development centres, home-based care services and community-based services to cater to the physical, psychological, environmental and social needs of PWIDs. For more information, please visit www.minds.org.sg.

RESPONSIBILITIES

Senior Manager, Plans & Development is responsible for the sensing making of MINDS' strategic and operational environment. S/He plans, implements and reviews MINDS' medium to long term plans & initiatives. S/He is also conscientious in ascertaining and assessing relevant strategic and operational matters that might impact MINDS' business model, modus operandi and strategies, Mission and Vision.

S/He is required to conduct strategic reviews/analysis, study into areas of organisation development, and think tank pieces that will help to reframe and transform the organisation for the future.

S/He may work in various settings within MINDS that pertain directly or indirectly to the organisation's strategic and management planning processes. These could range from Workplan Seminars, Workplan Retreats, Board Meetings, Partnership Engagements, Focus Group Discussions and Senior Management Meetings.

S/He should be proactive, forward looking, conversant in systems thinking and sensitive to the strategic needs of the organisation. S/He should possess strong inter-personal communication and problem-solving skills.

Strategic Planning

• To conduct regular horizon scanning on relevant strategic and operational matters• To plan, conduct and manage FGDs (if needed) and other sensing mechanisms to gain insights, opinions and impressions of MINDS effectiveness in executing its mission
• To sense-make from the data points collected to assess the potential implications and impacts on MINDS, which are to be presented to MINDS senior management team on a regular tempo, annually• To identify key issues and potential ‘Black Swans' from the horizon scanning that could impact MINDS' Vision, Mission, Business Model and Strategic Thrusts
• Undertake evidence-based trials, experiments and projects relevant and when deem necessary for strategic planning
• Conduct research study in various areas of the organisation development (e.g. Knowledge Management, Change Management and etc.)
• Conduct strategic reviews/analysis on the effectiveness of policies and programmes for the organisation (e.g. Data collection, ERM and etc.)
• Produce Think Tank Research pieces that reframes and transform the strategic thinking for the organisation (e.g. Inclusive Living for PWIDs, Independent Living for PWIDs, Funding Models from Care to Development)

Strategic Partnership

• Liaise and collaborate with external agencies as appropriate on strategic matters to raise the standard of service delivery to clients and improve the quality of their lives

Organisation Excellence

• Study and Review into the bimonthly MINDS Monitoring Dashboard to be presented to SMM and Board
• Assist in the development and approval of MINDS Monitoring Dashboard using Data Analytics
• Review and Present MINDS Monitoring Dashboard using Data Analytics to SMM and Board

Culture Building & Planning Cycle

• To design, plan and execute MINDS' Annual Workplan Seminar

• To assist in the design, planning, execution and if needed facilitation of MINDS' management retreats

• Demonstrated experience and skills in strategic planning; analysing, framing, reframing, systems thinking, wide span of perspective, and grounded in options generation

• A minimum of 5 years' experience in strategic planning, risk management and Occupational Health and Safety, or quality improvement

• A relevant degree qualification and/or postgraduate qualification and/or in a related field of expertise

• High level of written and oral communication skills with the ability to communicate with a range of stakeholders

Reporting to the Assistant Director / Senior Manager/ Manager, Operations and Operations Development and Environmental Sustainability, you will support the department in streamlining processes, improve operational efficiency, systems, and workflows by integrating environmentally responsible practices into daily operations and the long-term goals and strategies of the institution. You will also drive continuous improvements across the various operational sectors with the aim of promoting, initiating, and implementing initiatives with regards to sustainable practices.

You will support the Assistant Director / Senior Manager/ Manager in the planning, execution and management of Operations Development and Environmental Sustainability requirements. You will lead the section section under your charge in providing support to the respective functions. As the key contact on the ground, you are expected to work closely with stakeholders (both internal and external) to meet requirements and be the effective change agent to implement the change.

Requirements

• Bachelor’s Degree from recognised disciplines
• At least 6 years of relevant working experience
• Working experience in healthcare operations, project management, technology related fields or environmental sustainability would be an added advantage
• Good writing and presentation skills
• Strong interpersonal skills and analytical skills
• Proficient in Microsoft Office (Word, Excel, Powerpoint)

• Creating development plans and forecasting sales targets and growth projections.
• Meeting potential clients and building positive relationships. Implement effective sales actions according to the sales target drawn by company.
• Implement and develop sales activities in the responsible sales area under the leadership.
• Identifying market opportunities through meetings, networking, and other channels.
• Meet/Exceed the sales task，complete the responsible task independently.
• Maintain the existing customer, establish the detailed customer files.
• Be an AR controller according to the account period required by company.
• To visit the customer site or conduct video conference regularly to share the market update, to do the QBR/MBR in order to maintain the existing customer.
• To perform sales call to new/potential customers which are raised on target list given.
• To do market investigation, research, list up the new/potential customers.
• To propose the solution to overcome and obtain new business & share-up business both Air, Ocean and Cross Border Trucking.
• To report whatever irregularities to a direct supervisor in a timely manner.
• To do trouble shooting if something irregularity happen. Investigate the route cause with Air/Ocean operation team and propose the counter measure which clarifies the details of 5W1H and discuss on future correspondence with the customers.
• To settle the outstanding account receivable based on the terms and conditions given.
• To manage the RFQ (spot, monthly, 3 months, annual) with RFQ team and to do rate proposal to customers both Air and Ocean business.
• To perform to share the market information proactively to the existing customers and target customers
• To input the sales progress in CRM system based on the specific days timeline.
• To expand Singapore export/import business both Air and Ocean. Also, to manage 3rd party business (offshore business) as well to secure and expand business if the business owner is Singapore customer.
• To communicate with overseas offices to share each sales status and work closely with them in order to get closer the business.

Job Requirements:

• Min 3 years of experience as Sales in freight forwarding company with at least Diploma/Degree in Freight Forwarding, Logistics & Supply Chain Management or equivalent.
• Good command of English and able to write and speak advance Japanese language fluently to liaise and communicate with Japanese clients.
• Computer literacy.
• Excellent presentation skills and communication skills.
• Strategic thinking and statistical analysis skills

Are you interested to work for a premium eco-bedding brand with a focus on quality and sustainability?

We are looking for an ASSISTANT SALES MANAGER who will oversee the overall business expansion of Heveya® in Singapore.

Our next hire would ideally be a hands-on and all-around person, who has the drive to develop a sales team and set them up for success. You will be part of the team shaping Heveya®’s expansion in Singapore.

How you will contribute:

• Lead, inspire, and motivate the sales team to consistently meet and exceed sales targets.
• Develop strategies to improve conversion rates and boost customer satisfaction, driving both in-store and online sales performance.
• Enhance the customer experience by ensuring a high standard of customer service and upholding visual merchandising (VM) guidelines to create an inviting and engaging store environment.
• Monitor sales floor activity to ensure sales staff are following best practices and delivering excellent service.
• Lead ongoing training programs for junior staff and part-time employees to develop their sales skills, product knowledge, and customer service abilities.
• Conduct one-on-one coaching and provide constructive feedback to team members to foster continuous improvement.
• Oversee the scheduling of sales team shifts, ensuring optimal coverage and peak-time availability.
• Lead regular sales meetings to track performance, discuss goals, and identify areas for improvement.
• Manage communication with suppliers regarding product inquiries, customizations, and quotations.
• Take charge of handling customer complaints, resolve issues promptly, and ensure customer satisfaction.
• Act as the primary point of contact for Departmental Store Partners, maintaining and nurturing strong relationships.
• Collaborate with Sales Operations to improve forecasting accuracy and ensure seamless inventory management.

• New clients onboarding, including training and other initial deployment related works
• Customer success, maintaining a good relationship with existing clients, and ensure long-term customer satisfaction and loyalty
• Account servicing, conduct refreshment training, support and troubleshooting
• Attending to client’s inquiries timely and promptly
• Gathering requirements and feedback on products, and working closely with the Product Team to continuously improve the products
• Seeking for opportunity for renewal and upsell, prepare quotations, and ensure timely payment from clients
• Lead customer management analysis with internal stakeholders to ensure Service Level Agreements (SLA) are achieved

Strategic Business Development

• Identify and capitalize on growth opportunities within the advanced manufacturing sector to support business expansion.
• Conduct comprehensive market research to analyze industry trends, workforce skill demands, and gaps in the talent pool.
• Design and execute strategic initiatives to enhance business growth and drive the adoption of training programs.

Client Relationship Management

• Build and maintain strong relationships with key stakeholders, including manufacturing firms, industry associations, and training providers.
• Serve as the primary liaison for clients, addressing inquiries, resolving concerns, and ensuring a positive client experience.

Training Program Development

• Collaborate with Institutes of Higher Learning (IHLs) and industry training providers to develop tailored training solutions that align with client needs.
• Evaluate and update training program content to ensure relevance, alignment with industry standards, and adaptability to emerging trends.
• Monitor the performance of training programs, gather client feedback, and implement continuous improvements.

Qualifications and Requirements

• Bachelor’s degree in Business Administration, Marketing, Engineering, or a related field.
• A minimum of 3–4 years of experience in business development, marketing, or related roles within advanced manufacturing or industrial training sectors.
• Proven analytical skills with the ability to interpret market trends and derive actionable insights.
• Exceptional communication, negotiation, and relationship management skills.
• A proactive and results-oriented mindset with the ability to work collaboratively in a team and engage effectively with industry professionals.

The Underwriter is a seasoned professional role. Applies in-depth disciplinary knowledge, contributing to the development of new techniques and the improvement of processes and work-flow for the area or function. Integrates subject matter and industry expertise within a defined area. Requires in-depth understanding of how areas collectively integrate within the sub-function as well as coordinate and contribute to the objectives of the function and overall business. Evaluates moderately complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting situations using multiple sources of information. Requires good analytical skills in order to filter, prioritize and validate potentially complex and dynamic material from multiple sources. Strong communication and diplomacy skills are required. Regularly assumes informal/formal leadership role within teams. Involved in coaching and training of new recruits Significant impact in terms of project size, geography, etc. by influencing decisions through advice, counsel and/or facilitating services to others in area of specialization. Work and performance of all teams in the area are directly affected by the performance of the individual.

Responsibilities:

• Develop recommendations to adjust credit policies by analyzing credit and financial performance utilizing statistical scoring, segmentation, regression and simulation techniques
• Implement initiatives to ensure consistency and compliance with credit policies
• Utilize SAS in a UNIX environment to perform risk, financial and data analysis including profiling, sampling, reconciliation, and quality testing
• Prepare risk management presentations for senior management that include analytics on portfolio performance, emerging trends and areas of opportunity
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 5-8 years relevant experience
• Previous experience in credit card risk management or equivalent training and experience preferably in the financial services industry
• Ability to apply credit and risk principles toward business goals
• Demonstrated ability to synthesize, prioritize and drive results with a high sense of urgency
• Must be highly organized and able to work in a fast paced environment managing multiple projects and possess effective interpersonal, organizational and analytic skills
• Extensive knowledge of SAS or SQL programming and literacy with MS Office software required

Education:

• Bachelor’s/University degree or equivalent experience

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

Job Highlights:

Enhance exposure to the government sector

Nearest MRT: Pasir Panjang

Working hours: Monday - Thursday: 8.30am – 6.00pm, Friday: 8.30am – 5.30pm

Salary: up to $3,450 per month

Contract duration: 7 months

Job descriptions:

• Assessment of Data Breach Notification cases and submission of the reports
• Administrative support (e.g. logging of cases in system) for Data Breach Notification Cases
• Assist in preparation of case and complaints data for monthly and ad-hoc management reports
• Assist in ongoing GenAI Project (implementation of GenAI tool for case assessment and Investigation Report Summarization)

Job requirements:

• Only Singaporean.
• Minimum Degree in any related discipline.
• Preferably with experience in report writing.

Interested candidates please click “Apply Now”. We regret to inform you that only shortlisted candidates will be contacted for further interviews.

Rachel Tham Pei See

R23114253

BGC Group Pte Ltd (Outsourcing )

EA 05C3053

Key Summary

The incumbent will be responsible to develop a volunteer management strategy and framework to foster strategic and sustainable collaborations with individuals and corporates to support the Foundation’s vision and mission. Manage the end-to-end volunteer management programme from recruitment to retention.

Key Responsibilities

Planning and Operations

• Develop a robust framework including recruitment and retention strategies, and risk management
• Review, enhance and implement volunteer management policies, processes and best practices (e.g. recruitment, training, deployment, development, recognition, engagement)
• Curate and co-curate volunteering opportunities with individual programmes
• Monitor, review and evaluate volunteers’ performance and outcomes of volunteering opportunities

Marketing and Outreach

• Plan, develop and manage all marketing and communications to drive recruitment and outreach efforts
• Identify and drive effective partnerships with schools, corporates, grassroots and other organisations
• Study emergency trends and behaviours to improve the volunteering experience with the Foundation
• Regular engagement with volunteers and timely acknowledgement, recognition, and appreciation

Administrative

• Manage in-house volunteer database to ensure up-to-date and accurate records
• Manage and maintain an up-to-date library of resources and material such as policies, forms, training packs and volunteer handbook etc
• Update and manage database of volunteers to ensure accurate and up-to-date records
• Any other duties assigned by the Director, Community Relations

Key Requirements

• Minimum Degree in related fields with 5 - 8 years of working experience and track record in volunteer management from planning to operations, and preferably with working knowledge in marketing and communications
• Possess knowledge of the NCSS Volunteer Management framework and the use of data in VMS/CMS
• An expert in project management, process improvement and strategic stakeholder engagement both in the corporate and individual levels
• Strong critical thinking, analysis and problem-solving skills
• Multi-tasker with the aptitude to adapt to multiple priorities and changes
• Creative, resourceful, proactive and well-organised

Salary range is indicative and commensurates with qualification and experience.

We sincerely regret that only shortlisted candidates will be notified.

The Underwriter is a strategic professional who stays abreast of developments within own field and contributes to directional strategy by considering their application in own job and the business. Recognized technical authority for an area within the business. Requires basic commercial awareness. There are typically multiple people within the business that provide the same level of subject matter expertise. Developed communication and diplomacy skills are required in order to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Significant impact on the area through complex deliverables. Provides advice and counsel related to the technology or operations of the business. Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.

Responsibilities:

• Interface with and support bankers in underwriting requests for commercial credit extensions for new and existing clients with ownership responsibilities for sound credit decisions and compliance with internal procedures/credit risk policy guidelines and standards.
• Prepare a detailed written credit summary of commercial applicants requesting credit by analyzing the business, interpreting the finance need, identifying the strengths and prevailing risk factors and rendering a final credit decision.
• Perform detailed financial analysis on companies, including trend and ratio analysis, and interpret the financial information.
• Perform credit and personal financial statement analysis on individuals, guarantors, and co-borrowers in order to assess repayment capacity based on cash flow statements, tax returns, and statements.
• Perform industry and geographical research and other due diligence as needed.
• Maintain a solid understanding of Citibank products and services - within Small Business/Commercial Banking and the broader organization.
• Maintain compliance with Citibank credit policies/practices and regulatory policies, to ensure business unit is in adherence to the above and receives satisfactory ratings from internal and external auditors.
• Assists business unit goals by continuous identification of process improvements and efficiencies that reduce costs and improve customer service levels. Work with management team on prioritization and implementation of approved actions.
• Provide backup support to Credit Underwriting Group Manager, lead projects and initiatives and mentor lower level Credit Officers as needed.
• Other duties as required to support business unit and company goals.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency.

Qualifications:

• 8-10 years previous credit authority experience. Prior experience working in a regulatory and compliance policy environment
• Proven analytical skills including the ability to read and assess individual and company financial statements, cash flow, industry/competitive analysis and projections; including complicated business structures with foreign subsidiaries and/or parent organizations.
• Demonstrated knowledge of intermediate accounting theory and its practical application in the credit underwriting process
• Excellent organizational skills, prioritizing capabilities, attention to detail, and the ability to complete assignments within required deadlines in a fast-paced environment
• Effective inter-personal and written/verbal communication skills
• Thorough problem recognition and resolution skills
• Pro-active disposition with ability to work autonomously and within a team Proficient in various spreadsheet and word processing applications (Excel and Word), including the use of graphs and charts and financial analysis software
• Typically deals with complex and variable issues with substantial potential impact, where development of an approach/taking of an action involves weighing various alternatives and balancing potentially conflicting needs.
• Requires good analytical skills in order to filter, prioritize and validate potentially complex material from multiple sources.
• Exercises wide degree of latitude and discretion.
• Significant impact on the area through complex deliverables.
• Provides advice and counsel related to the technology or operations of the business.
• Work impacts an entire area, which eventually affects the overall performance and effectiveness of the sub-function/job family.
• Solid experience in managing larger mid-corporate or corporate banking client portfolio
• Wide-range of credit experience including but not limited to episodic transactions such as loan syndications, privatizations, management buy-outs

Education:

• Bachelor’s/University degree, Master’s degree preferred

This job description provides a high-level review of the types of work performed. Other job-related duties may be assigned as required.

The upcoming Eastern General Hospital (EGH) aims to provide excellent healthcare and promote healing centred around each person. When operational, EGH will provide a comprehensive range of inpatient and outpatient clinical specialties and healthcare services, covering emergency, acute and secondary care. EGH’s vision is to be a hospital for the community and a great workplace for staff. It seeks to do so by harnessing innovative technologies in patient care, journeying closely with patients and the community to lead healthier and more fulfilling lives, and being an employer of choice that empowers staff in their careers.

This position plays a vital role in shaping the technological framework of EGH by driving innovation and implementing smart systems for enhanced operational efficiency and patient safety. As the Manager, Informatics, you will support the development of EGH’s technology adoption strategies and intelligent systems to meet the future hospital’s operational needs. You will collaborate with multi-disciplinary teams to plan and implement cutting-edge solutions that enable digital and automation transformation in healthcare service delivery. By researching emerging technologies and overseeing test-bedding and integration testing, you will drive the adoption of innovative solutions in Healthcare Living Lab (HLL).

You will also be responsible for ensuring smooth operations of the HLL, engaging, and managing stakeholders, and evaluating projects for technical, financial, and operational feasibility. A key part of the role involves preparing annual budgets, establishing performance benchmarks, and prioritising projects to optimise resource allocation. Additionally, you will play a critical role in building team capabilities by fostering skills such as agile project management and design thinking, empowering your team to deliver impactful projects effectively.

Job requirements

• Bachelor’s degree in Electrical, Mechanical, or Computing Engineering
• Minimum 6 years of relevant experience with exposure at management level, and at least 4 years in software programming, systems engineering, or technology integration
• A team player with excellent planning, analytical and communication skills
• Possess critical thinking skills and willingness to think outside the box
• Strong ability to engage and manage multiple stakeholders effectively in a fluid environment and a growing organisation
• Ability to work under pressure and adapt to challenging conditions
• Good knowledge of front-end and back-end systems or product designs
• Familiarity with quick prototyping tools e.g. Unity, wireframing, SolidWorks
• Familiarity with management of engineering collaboration platforms e.g. Slack/GitHub
• Proven track record and hands-on experience in areas such as:

Robotic Platforms

• Familiarity with software development on/with robotic platforms, SLAM, or related fields.
• Experience in the following is preferred:

1. Robot Operating System (ROS), ), RoMi-H, Gazebo, Unity, Linux, OpenCV
2. Robotics perception, LIDAR, object tracking, motion planning, machine learning, sensor fusion and system engineering
3. Embedded and real-time systems
4. Algorithm development in C/C++, Python. Unix shell scripting

The candidate will be part of MHC Project Management Office & Business Solutions and will be assigned to lead business requirement gathering in various projects or system enhancements. This is a hands-on role which requires understanding of Insurance & Healthcare process and system, strong analytical skills and a high level of accuracy when defining business specifications

Key Responsibilities:

• Liaise with end users to produce/refine business specifications (Business Requirement Document)
• Liaise with Sales, Operations, Finance, and IT teams to ensure accurate functional coverage
• Define and produce testing plan and provide guidance in user acceptance testing (UAT)
• Manage and escalate risks and issues to management (Issues, Risks & Action Management)

Competencies:

• Business oriented with a clear focus on results and deliveries
• Strong business acumen; keen to understand and quick to identify risks and opportunities.
• Be creative, innovative, pro-active, and convincing in terms of finding solutions
• Strong communication and presentation skills both verbal and written.
• Experiences in operations or IT project environment.

Requirements:

• Good knowledge in Apps, Webs, and mobile technology (prefer but not mandate)
• Degree in Information System, Computer Science, or professional certificates in relevant fields
• At least 3 years of working experiences in related fields
• Prefer with insurance, TPA or healthcare background

Reporting to Contracts & Compliance (HOD), the C&C Senior Executive/ Assistant Manager is responsible for Contracts Review, Negotiation, and Compliance matters in the Research Division.

Main Responsibilities:

1. Oversee and Manage C&C unit

• Track and manage legal agreements, and maintain legal agreement database,
• Facilitate the negotiation and execution of legal agreements,
• Provide support to facilitate the training and guiding of staff on compliance (HBRA & PDPA),
• Act as check points for compliance (HBRA, PDPA) requirements by sighting compliance related approval documentation where necessary,
• Provide guidance to C&C unit junior staff,
• Improve contracts review workflow,
• Coordinate with CTE-CTO and LCDG (other contract teams in NCCS)
• Update and manage C&C policy.

2. Intellectual Property (IP) Management & Revenue

• Coordinate with SingHealth Intellectual Property (SHIP) unit for paperwork involving IP filing
• Track and monitor revenue from commercialised IP agreements.

3. Research Admin

• Broadcasting research related events to the research community on campus; provides administrative support for research events hosted by NCCS,
• Support HBRA and PDPA compliance matters (e.g. broadcast updates to NCCS stakeholders),
• Organise, coordinate and collate Research Metrics Info for submission to Office of Research, SingHealth (translational funding, IP and licensing indicatros)
• Support with KPIs collation for NMRC Centre Grant

Requirements:

• Bachelor of Science degree with a keen interest in contracts review, compliance & governance, and research administration.
• Must possess a flair for writing and a good command of English to handle minutes and draft policy papers/ presentation slides
• Excellent oral and presentation skills for effective communication with PIs, clinicians & peers in other departments
• Must be IT savvy and able to navigate through standard software applications and databases
• Familiar with HBRA and PDPA regulations
• Experience in reviewing contracts
• Must be meticulous and have good organisational skills to create / maintain detailed records.
• Independent worker with a strong sense of initiative

Virtue Medical Clinic

A family-oriented GP clinic that believes in caring well for our staff in order to achieve good patient care.

Clinic Manager duties:

* Supervise a team of Clinic Assistants to ensure smooth and efficient operations at our GP clinic

* Maintain consistent protocols for various tasks such as patient registration, queue management, medication dispensing, invoicing and payment collection, claim submission, drug inventory management, and general cleanliness

* Manage medication, supplies, and equipment by overseeing orders and conducting stock taking

* Manage the financial and administrative aspects of the clinic, which involves organising files and information, as well as maintaining accurate records of petty cash and billings

* Coordinate schedules for Clinic Assistants and Doctors

* Ensure compliance with guidelines set by the Ministry of Health (MOH) and Private Hospitals and Medical Clinics (PHMC)

Requirements:
a) Prior experience in clinic operations (minimum 2 years)
b) Knowledge of relevant government and insurance schemes and/or usage of Plato CMS an advantage

Location(s): Queenstown, Sengkang

Job Type: Full-time

Pay: $3,650.00 - $3,850.00 per month

Hours: 38.5 or 41.5 hours/week including 1 weekend shift

Benefits:
Employee discount
Health insurance
13th month bonus
15 days of annual leave
Flexible work arrangement
Annual increment of salary and annual leave

Expected Start Date: 02/01/2025

Interested candidates can fill in the google form below:

https://docs.google.com/forms/d/e/1FAIpQLSdqtC8G5l6UdlHuvtBvk9_cUCWfm3QoLp077odcWbLnnR-WoA/viewform

Thank you!

Whether you’re at the start of your career or looking to discover your next adventure, your story begins here. At Citi, you’ll have the opportunity to expand your skills and make a difference at one of the world’s most global banks. We’re fully committed to supporting your growth and development from the start with
extensive on-the-job training and exposure to senior leaders, as well as more traditional learning. You’ll also have the chance to give back and make a positive impact where we live and work through volunteerism.

Shape your Career with Citi
Citibank serves as a trusted advisor to our retail, mortgage, small business and wealth management clients at every stage of their financial journey. Through Citi's Access Account, Basic Banking, Citi Priority, Citigold and Citigold Private Client, we offer an array of products, services, and digital capabilities to clients
across the full spectrum of consumer banking needs worldwide.

We’re currently looking for a high caliber professional to join our team as Assistant Vice President, Business Risk and Control Manager based in Singapore. Being part of our team means that we’ll provide you with the resources to meet your unique needs, empower you to make healthy decision and manage your financial well-being to help plan for your future. The Citi Wealth business delivers a comprehensive wealth solution to clients across the wealth continuum, with integrated advice and execution, as well as traditional and alternative investments, managed account strategies, world-class research and investment guidance. Our Wealth business serves ultra-high-net-worth
individuals and family offices through Citi Private Bank, operates in the affluent and high-net-worth customer relationship tiers of Citigold® and Citigold Private Client and offers wealth management in the workplace through Citi Global Wealth at Work.

The Business Risk and Controls Manager is part of Global Wealth Control team focusing design and execution of control framework for MCA Testing for Investment and Insurance business for Wealth business. This position reports to the Wealth Client Segments Control Testing Head within the Citi COO
organization’s Central Controls Capabilities; and is a strategic- and execution-oriented leadership role accountable for end-to-end control testing for this position’s specified business/segment – i.e., operational controls performance assurance/testing – which includes design, results reporting, and insight sharing related to the above scope of controls testing. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Excellent management and communication skills required to negotiate internally, often at a senior level. Developed communication and diplomacy skills are required to guide, influence and convince others, in particular colleagues in other areas and occasional external customers. Accountable for controls testing results and advice regarding the controls execution. Necessitates a degree of responsibility over technical strategy. Responsible for supporting their manager in handling staff management issues, including resource management and allocation of work within the team/project.

Responsibilities:
• Coordinate and contribute to governance and the facilitation of the execution of the Manager Control Assessment (MCA) as required by the MCA Standard including the assessment and appropriate approval of risk associated with business changes. Individual will be part of Centralized MCA Testing and Monitoring Utility team within Wealth organization and will be focused on performing monitoring and Testing for Investment
Solution MCA across Private Bank, Trading Desks and CG/CPC Investment Solution.
• Supports the Controls Testing Utility by acting on assessing control design, designing control testing tools, developing control testing procedures, ensure control testing
transitions, dispositioning exceptions, and developing insights.
• Carries key responsibility for Control Design Assessment (CDA) by resolving escalations, defining the work plan, and designing the quality review process.
• Play a key role in engaging with Investment Risk Assessment and Control design team and Investment Solution Business Execution team in assessing, designing control mapping in respective ARCMs within relevant AUs.
• Contribute to the quality, completeness, and accuracy of the implementation of the Control Framework, including Risk Control Policy, Control Standard, Issue Management Policy, Lesson Learned Policy and Control Inventory.
• Appropriately assess risk when business decisions are made, demonstrating particular consideration for the firm's reputation and safeguarding Citigroup, its clients and assets, by driving compliance with applicable laws, rules and regulations, adhering to Policy, applying sound ethical judgment regarding personal behavior, conduct and business practices, and escalating, managing and reporting control issues with transparency, as well as effectively supervise the activity of others and create accountability with those who fail to maintain these standards.
• Partner with the team for the identification of issue root cause, partnering with control and process owners to recommendations holistic corrective actions and improvements, for issues identified as part of MCA Testing and Monitoring.
• Helps driving continuous improvements in accuracy, efficiency, timeliness, and quality of MCA control design assessment and controls testing.
• Support with the timeliness, accuracy and completeness of the MCA through controls prior to the execution of a process.
• Influence decisions to ensure adherence to the MCA Standard through controls after the execution of a process (QA).
• Coordinate and contribute to Operational and Compliance Risk in accordance with established Policy requirements.
• Support Risk Appetite and monitor / assess exposures against this in accordance with
enterprise requirements (if applicable).

• 5-8 years of experience.
• Must have exposure to 2-3 years of Risk, Control, Audit, Testing roles
Outstanding leadership, communication, and influencing skills as this leader will work with Sr
leaders, and audit partners on a regular basis. Relevant experience in financial services,
with enhanced knowledge of the Branded Cards business preferred.
• Project management and governance experience with demonstrated ability to achieve and exceed critical milestones.
• Must have ability to foster working relationships with other leaders across multiple lines of business and with support organizations including auditors and regulators.
• Demonstrated judgement and critical thinking skills.
• Bachelor's/University degree or equivalent experience.