Responsibilities:

1. Business Development covering the Automotive & Medical sectors including Medical device assembly
i. including marketing, market research, prospecting, developing relationships with potential customers
ii. covers Program management & Accounts management activities of established customers
2. Scope includes metal, ceramic & plastic parts fabrication via conventional & MIM + press sintered technologies
i. parts, assemblies, box builds
ii. Customer base includes MNCs and startup companies
3. Business Development
i. market intelligence
ii. business alignment
iii. customer relations
iv. sales planning with profit targets
v. marketing
4. Program management
i. Interpret & translate customer’s requirements to the project team
ii. engage customer & project team to meet program deliverables on time
iii. manage project team resources
iv. lead NPI to the factory through the RTP process
v. develop budget & operation plans
5. Account management
i. Maintain & expand existing accounts
ii. manage quality, cost & delivery KPIs
iii. maintain & strengthen customer relationships & customer satisfaction

Requirements:
1. Candidate must possess a min Bachelor's Degree in Engineering (Mechanical) or equivalent.

2. Preferably technical background with 5-7 years in a similar or related environment.

3. Resourceful and analytical, leadership qualities with good decision making

4. Positive attitude, initiative & willingness to take on challenges.

Salary will be commensurate with qualifications and experiences.
An attractive fringe benefits package will be offered to the successful candidate.

Job Description:

• Able to do project planning, schedule and executing the delivery of projects within time, budget and Client’s expectations;
• Responsible for the overall delivery of the projects, quality control, management reporting, risk planning etc.
• To maintain effective project governance, processes and systems to be utilized throughout project.
• To manage the implementation of the master programme, manpower, materials and plant schedules.
• Managing, engaging, reporting to key internal and external stakeholders.
• Must have experience of planning for the whole construction process from inception through to completion and to be able to create programmes that are underpinned by a basis of programme narrative.

Job Requirements:

• Degree in Civil Engineering
• Minimum 5 years’ relevant experience in D&B industrial projects/ A&A projects and interface track record
• Highly motivated and independent with excellent team spirit and communication skills

Job Responsibilities:

(To deal with System Integrator)

• Actively develop and recruit new SME business partners
• Explore more sales opportunities to achieve the sales target
• Build and improve the relationship with existing and potential SME business partners
• Plan and implement the business plans / strategies
• Ensure good understanding of the clients’ requirements and current market trend
• Prepare and update sales activities report

Job Requirements:

• Possess B2B sales experience in handling networking products within system integrator clients
• Good communication and interpersonal skills
• Self-motivated and good coordination skills
• Ability to speak in Chinese as the incumbent requires to liaise with the China HQ counterparts/personnel for work or project related matters

RESPONSIBILITIES:

• Collaborate with stakeholders to develop a project management scope of work and detailed plan to deliver the required solutions.
• Develop project documentation including scope of work, budget, timelines and acceptance criteria.
• Provide status reporting to senior management against milestones & budget,including any issues or risks identified.
• Engage and drive stakeholders to deliver to the project plan, within scope, on time and to budget
• Identify, mitigate and communicate key assumptions, issues, risks and dependencies to master projects & relevant control and governance committees.
• Document any identified required changes and communicate them to the relevant parties.
• Facilitate the negotiation of requirements amongst multiple stakeholders.
• Ensure internal process, standards and risk compliance (including security, regulatory and audit requirements) are met.

EXPERIENCE:

• 12+ years of experience in delivering major Infrastructure projects(preferably in Network Security project) in the Banking industry, including accountability for IT solution delivery
• Stakeholder management experience working with senior level stakeholders to deliver change
• Proven experience with co-ordination of many dependencies and multiple demanding stakeholders in a complex, large-scale deployment environment
• Proven skills in coordination, staff management and leadership working with vendors and internal teams
• Strong product knowledge of financial markets instruments and balance sheet products.
• Strong project management experience with the ability to work on multiple projects
• Ensuring Clarity is up to date including Project static data,status update including key milestones, financials, risks, issues and resource forecasts, and they are tracked & reported to governance forums.
• Delivering the Project’s products and processes into BAU.
• Implementing Project closure procedure.

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Benefits:

• Basic Salary up to $4,500 with yearly increment based on performance.
• Week 1 (6 working days), Week 2 (5 working days), Week 3 (6 working days), Week 4 (5 working days) – Depending on roster basis
• Working timing: 8am to 5pm

Job Description:

This is a full time role for an Assistant Operations Manager located in Geylang Bahru. Our client is one of Singapore's Leading Specialists for Buddhist funeral services and you will be responsible for managing funeral transfers and services, preparing monthly schedules for ground staff, and handling petty cash and vehicle-related matters. They work closely with all departments, oversee the Customer Service Team by assisting with phone duties and managing funeral parlours, and ensure the Operations Team adheres to company policies and processes. Additionally, they assist the Human Resources Team with talent recruitment and perform other ad-hoc duties as assigned.

Qualifications:

• Minimum 2-4 years of management experience
• Comfortable working in the funeral industry
• Possess class 3 driver license
• Able to do shift work, and work on Public Holidays and Overtime
• 
  

Salary - ($5,500 - $7,500) + AWS

Location – Commonwealth

Job Description:

● Develop project plans, ensure accurate delivery forecasts, pursue new business opportunities, and exceed customer expectations through collaborative efforts.

● Strive to achieve a Customer Net Promoter Score of 4.0 or higher

● Lead architecture reviews with project stakeholders

● Be responsible for technical account management and to provide reporting to customers as required.

● Assist in bid management activities for sales and solutions teams.

● Contribute to productivity and innovation initiatives and programs

● Cultivate a reputation as a trusted advisor to clients.

● Foster strong relationships with technology vendor partners as required.

● Design and architect Network, Infrastructure and Cloud architecture models with a hybrid emphasis.

● Deploy, configure, and maintain Wintel servers (especially HPE/Dell servers), VMware virtualization platform, Microsoft server products, and related security software.

● Manage and configure Cisco switches, firewall devices, Fortigate, and load balancers.

● Develop and maintain scripts and automation tools to optimize IT infrastructure.

● Define IT operational or governance standards, tools, and other related best practices.

Job Requirements:

● Be comfortable to be involved in hands-on design, configuration, installation, performance tuning, and POCs.

● Minimum Diploma in Information Technology or equivalent

Daniel Wilson | Reg No.: R24125247

Recruit Now Singapore Pte Ltd | EA Licence No.: 21C0845

THIS IS A 2-YEARS RENEWABLE / CONVERTIBLE CONTRACT ROLE.

Duties and Responsibilities

• Planning and supporting the implementation of initiatives to drive engagement to achieve brand awareness and visitorship targets for the Museum’s exhibitions, programmes and events.
• To develop and build strong relationships with stakeholders, industry partners such as the Museum Roundtable and ICOM and patrons.
• Planning and supporting the execution of exhibitions, programmes and events including tours, artist residencies and school/corporate bookings centered around the Museum’s collections, exhibitions and events for a wide range of audiences
• Enforce and adhere to Museum’s SOPs and best practice & procedures
• Produce detailed schedules which include staffing assignments and milestones for upcoming outreach and engagement initiatives
• Support the working relationship with facility management and other events and operational departments by maintaining a master museum calendar
• Oversee the day to day operational readiness of FOH and closing duties
• Planning and allocation of resources for marketing and communications needs for both print and digital efforts in collaboration with Marcom colleagues, as well as programmes and events
• Conduct on ground evaluation and analyze surveys from marketing efforts and programmes for insights
• Supervise advertisement productions when necessary
• Research current trends on programming and events, and work collaboratively with colleagues on developing and implementing programmes, events and relevant merchandise/gifts for the Museum
• Develop a wide range of audiences for the Museum and actively drive outreach in collaboration with Marcom colleagues
• Support the working relationship with external stakeholders and partners
• Support the operational readiness of venues for programmes and events such as obtaining necessary clearances and maintenance of site
• Develop and implement a volunteer programme at the Museum for various volunteering opportunities with events/tours/programmes.
• Manage social media pages of the museum and overall web presence
• Perform other duties as assigned

Job Requirement

• At least 10 years of direct experience working in events planning & operations / programming execution, some marketing/advertising experience will be an advantage
• Diploma/Degree in Tourism, Events Management or equivalent
• An interest and passion for Singapore history, museums and the local creative arts scene
• Self-directed learner and problem solver who can perform under pressure
• Excellent verbal and written communication skills
• Proficient in Microsoft Office Suite
• Good time management skills
• Cultural understanding and empathy for diverse communities
• Availability to work on evenings, weekends and public holidays
• Team player
• Certifications in First Aid/Bizsafe will be an advantage
• Service oriented and enjoy interacting with people
• Shortlisted candidate must be comfortable to work at the Singapore Air Force Museum located at Paya Lebar

Job Summary:

• Singapore's biggest distributor that carries a wide range of pet products
• Basic salary ($1700 - $1800)
• Incentives ($1400 - $2700)
• Commission ($300 - $1600)
• Location islandwide
• Mon - Fri @ 8 - 6pm
• Company vehicle provided
• Cash card, season parking, and fuel expenses are fully covered

Key Responsibilities:

• Identify potential clients and close sales leads
• Showcase products and highlight their benefits and features to meet the needs of prospective customers
• Establish and maintain strong relationships with existing and potential customers to foster trust and ensure long term business
• Develop a deep understanding of the company's products
• Handle price negotiations and contract terms to finalize sales agreements with clients
• Ensure customers receive adequate support after making a purchase
• Stay informed on industry trends and collaborate with internal teams
• Other ad hoc duties assigned

Requirements:

• Class 3/3A driving license required
• 1 year of experience in sales (preferably b2b), ok with outdoor sales
• Bilingual in English and Mandarin to effectively serve Mandarin-speaking customers

Your recruiter for this job: Stella

WhatsApp me @ 8772 4117 for a prompt response to your enquiry!

Stella Aw Yong See Hui | R24121552

Recruit Now Singapore Pte Ltd | EA No: 21C0845

• Develop and execute plans for structured cabling projects in line with required specifications
• Oversee and coordinate the installation, termination, and testing of cabling systems
• Identify and resolve technical issues related to cabling infrastructure
• Work closely with team members to ensure projects are completed on schedule and meet all deliverables
• Maintain detailed documentation and records of project milestones and progress
• Ensure all work complies with relevant industry standards and regulations
• Requirements:
• Technical Officer must know the locations of Transmission cables and High
• Risk Sites for his assigned route / zone.
• Respond to all Earthworks Contractor enquiries for his assigned route/ zone.
• Consolidate the list of high risk sites weekly and constantly monitor the earthwork progress of the contractors.
• Patrol transmission cable routes to ensure that preventive measures to cables are in place and that contractor complies with LRe’s requirements.
• Filled up site check report when carry out site visit via CGP App.
• Ensure have consulted SPPG for High Risk Sites
• To perform ESC standby duty to attend to cable/ gas pipe damage
• To carry out any other duties as and when assigned by supervisors.

What You'll Needs

• Diploma in any Engineering from recognized Polytechnics in Singapore
• Relevant working experience would be advantageous
• Possess a personal vehicle and able to use for work purpose
• Possess skills in project planning, execution, and management
• Good grasp of using Microsoft applications, e.g. Outlook, Word, Excel, Teams, etc.
• Highly motivated individual with a positive attitude
• Able to work independently, as well as in a team and in a challenging environment

Your Career

The Named Account Manager is a significant driver of company revenue and growth. As an experienced and dynamic sales professional, you're responsible for leading and driving sales engagements. You're motivated by the desire to solve critical challenges facing our customer's secure environment, so you're prepared to connect them with a solution for every stage of threat prevention.

You'll be responsible for meeting and exceeding your quota by crafting and implementing strategic territory plans targeting deployments of the Palo Alto Networks Next Generation Security Platform. This is a unique opportunity for a closer with a go–getter mentality to win business and market share by actively displacing competing technologies. Oh, and did we say you love to sell? Because selling is what gets you out of bed every morning. This is not just a career - it's a meaningful challenge that impacts our lives in the digital age.

Our solutions are best–in–breed and customers need a trusted cybersecurity partner who can create a truly zero trust based security architecture. Our customers are looking to us to create critical transformations and our portfolio of solutions will help us do that.

Your Impact

• You will drive and orchestrate complex sales cycles and work with our internal partners and teams to best serve the customer
• Your consultative selling experience will identify business challenges and create solutions for prospects and our customers
• Understand the competitive landscape and customer needs so you can effectively position the portfolio of Palo Alto Networks solutions
• Create clear goals and complete accurate forecasting through developing a detailed territory plan
• Leverage prospect stories to create a compelling value proposition with insights into value for that specific account
• Stay updated on industry news and trends, and how they affect Palo Alto Networks products and services

· Organize and supervise shifts

· Appraise staff performance and provide feedback to improve productivity

· Estimate future needs for goods, kitchen utensils and cleaning products

· Ensure compliance with sanitation and safety regulations

· Manage restaurant’s good image and suggest ways to improve it

· Control operational costs and identify measures to cut waste

· Create detailed reports on weekly, monthly and annual revenues and expenses

· Promote the brand in the local community through word-of-mouth and restaurant events

· Recommend ways to reach a broader audience (e.g. discounts and social media ads)

· Train new and current employees on proper customer service practices

· Implement policies and protocols that will maintain future restaurant operations

Requirements and skills

· Proven work experience as a Restaurant Manager, Restaurant General Manager, or similar role

· Proven customer service experience as a manager

· Extensive food and beverage (F&B) knowledge, with ability to remember and recall ingredients and dishes to inform customers and wait staff

· Strong leadership, motivational and people skills

· Acute financial management skills

• Doing sales for online and offline customers
• Communicate with customers in warehouse and online in all social media platforms
• Process sales orders and ensure timely delivery of products or services
• Be familiar with social media marketing
• Be familiar with usage of TikTok, Facebook, Instagram, Shopee, Lazada
• Understanding duties of data entry
• Assist in receiving new product
• Understand how the filling system works.

5.5 days work week. Off days negotiable. |

Location: Central

• Identifying customers: Using various sales channels to find potential customers, such as networking, cold calling, and referrals
• Building relationships: Developing and maintaining relationships with clients to understand their needs and preferences
• Presenting products: Delivering presentations to showcase the value of products or services and address client questions
• Negotiating: Negotiating terms, pricing, and contracts with clients to secure deals
• Providing support: Providing ongoing support to existing clients to ensure their satisfaction
• Analyzing data: Analyzing sales data to identify opportunities for improvement
• Setting goals: Setting and tracking sales goals and implementing strategies for driving growth
• Collaborating: Working closely with cross-functional teams in marketing, product development, and customer service

Benefits

1. Competitive Earning Potential: Basic salary up to $3,000, plus $200 transport allowance and commission, with potential monthly earnings above $4,000.
2. Autonomous Role: 100% hunter role with full ownership over sales targets and client acquisition.
3. Professional Growth: Develop expertise in B2B sales within a high-growth, fast-paced environment.
4. Location: Sims Lane, close to amenities and public transportation.
5. Dynamic Work Environment: Join a motivated team focused on innovative sales and client acquisition strategies.

Job Description

We are looking for an ambitious and driven Sales Manager to join our team. As a 100% hunter, you will prospect, connect, and close deals with new clients, creating opportunities that drive our growth. This role offers autonomy and challenges, ideal for someone who thrives in a high-growth, target-driven environment. You’ll use your sales acumen to build relationships, recommend tailored solutions, and make an impact on our business success.

Roles & Responsibilities

• Actively prospect and acquire new clients through cold calling and social outreach.
• Sales targets, managing and achieving monthly growth goals.
• Identify business opportunities, conduct market research, and implement effective sales strategies.
• Set up meetings with potential clients, offering solutions that meet their needs.
• Collaborate closely with team members to ensure seamless sales processes and results.

Requirements

• At least 1 year of relevant B2B sales experience, preferably in a high-growth company.
• Proficiency in understanding the Accounts Receivable Cycle.
• Highly motivated and resilient with a “hunter” mindset.
• Able to work independently with strong organizational and communication skills.

Additional Information

• Location: Aljunied
• Compensation: Up to $3,000 basic + $200 transport allowance + monthly commission (potential to exceed $4,000).
• Working Days/Hours:Monday to Thursday: 9am - 7pm
  Friday: 9am - 6pm

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Job Description & Requirements

Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

About the role

Reporting to the Head of Industrial Vertical for Asia Pacific, this role will work closely with internal and external stakeholders on Industrial accounts, building long-lasting relationships and ensuring a high-level of service quality across all services.

What you will be doing

1) Perform lobbying actions

• Identify Key Account targets based in Asia Pacific region, identify decision-makers and specifiers and achieve the widest knowledge possible (activities, subsidiaries, decision structures…) for Industrial accounts
• Send sales leads to network in order to increase CEVA Logistics penetration in Asia Pacific
• Establish a referencing strategy for regional or international Industrial accounts (decision-makers, accounts mapping, lines of approach…)
• Undertake necessary lobbying among prospective Industrial Key Accounts to promote CEVA Logistics and to obtain the opportunity to participate for future Tenders

2) Commercialize and argue Bollore Logistics sales offer

• Represent CEVA Logistics to Key Accounts whose reporting needs a centralized and collaborative action (multi-scope)
• Represent CEVA Logistics to lead and participate in tender process (RFP/RFI/RFQ)
• Sell the whole CEVA Logistics services supported by internal expertise
• Promote CEVA Logistics services and key Asia stations and regions
• Implementing new business strategies to expand new customer base and to secure target prospects

3) Provide consistent tariff offers

• Determine a tariff policy in conjunction with Middle Office and Regional Sales Management and a consistent organization between various implicated sites
• Establish, confirm and update CEVA Logistics tariff offers and write contracts in coordination with Legal Services
• Answer to tenders with Tender Management Desk if needed
• Participate in conjunction with Purchasing Department to negotiation among Suppliers

4) Service support

• Transfer obtained contracts to Operations in order to ensure required customer quality service to customers
• Support services or operation sites via appropriate information on SOP to apply
• Intervene among sites and participate in dispute settlement
• Monitor customer account profitability and problems linked to receipts with sites manager

5) Synthetize information through reporting

• Consolidate statistical elements from various operation sites and achieve a monthly regional reporting vision of our business
• Report sales actions undertaken to perpetuate and develop CEVA Logistics Key Customer Accounts for Industrial vertical
• Update CRM with weekly activities and key accounts monthly reports

The successful candidate

• At least a Bachelor's degree in Business / Logistics / Engineering
• At least 7 years of related work experience in Freight Forwarding (Both Air & Sea Freight) & Contract Logistics
• Experience in Key Account management and development, preferably with network/contacts of decision makers in Asia Pacific
• Excellent communication, presentation and interpersonal skills
• Ability to work under pressure, independently and as a team player
• Good critical thinking and problem solving skills

• Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.
• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

Job Description & Requirements

Reporting to the Area/Operations Manager, you are responsible for the business performance of the restaurant, as well as maintaining high standards of food, service, and health and safety.

• Take responsibility for the business performance of the restaurant
• Plan and analyse restaurant sales levels and profitability
• Prepare reports at the end of the shift/week
• Create and execute plans for staff development
• Accountable for labour and F&B costing matters, including inventory control and conducting bi-monthly stock
• Handle staff disciplinary issues, conducting performance reviews and confirmation of staff
• Provide effective leadership to the F&B team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operations of the restaurant during scheduled shifts
• Perform banking duties
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure strict compliance by all service and kitchen staff to Company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements:

• Min. 5 years of relevant experience with 3 years in a managerial capacity in established hotpot-concept restaurants
• Have good product knowledge on food items
• F&B cost/inventory management skills would be an added advantage
• Basic PC-literacy
• Strong command of both Mandarin & English in order to communicate and introduce menu items to customers
• Excellent organizational skills , interpersonal & communication skills
• Strong public relations skills
• Ability to thrive in a challenging environment
• Strong leader & team player
• Capable of delivering profits, costs control and building of customer loyalty

Service Consulting Manager, Roche Diagnostics Asia Pacific - (3 Years Contract)

The Opportunity:

Lead regional initiatives to implement field service topics and drive digital service adoption in line with the Global Support Strategy 2030. Act as a product owner for field service processes and tools, manage the APAC affiliate teams’ community of practice, and provide consulting on operational efficiency and customer satisfaction. Develop and test prototypes for strategic initiatives, collaborate with global teams, and propose a vision for strategic alignment and organizational mobilization. You will report to the APAC Service Consulting Team Manager Service & Support.

As the Service Consulting Manager, you will be responsible for:

• Create the vision for the product you will own, identify and prioritise the business needs for the product, identify the value proposition and ensure the values are being delivered
• Set up & Lead the APAC community of practices/interests
• Collaborate with global and APAC affiliates to implement global as well as regional initiatives and be accountable for the successful adoption of changes
• Proactively identify opportunities to engage with affiliates to drive the global support strategy initiatives. Provide proactive guidance and assistance to the business teams with proposals to achieve the regional goals.
• Coordinate the cross functional team to ensure effectiveness and cooperation amongst the team members. When necessary, drive and support other cross-functional teams within the agile framework and with internal stakeholders across value streams and chapters.
• Exercise customer-centric business thinking beyond the product / service by evaluating potential customers and addressing needs from commercial to operational challenges.
• Report to the Service Consulting Team Manager.

Who you are:

• Bachelor degree or equivalent in the related field. Advanced degree (Masters, MBA) in the related field is an advantage, preferably with at least 5 years of work experience in related fields.
• Proven knowledge and expertise in the area of focus and in the Asia Pacific region.
• Demonstrated system thinking, connecting the dots proactively across geographies and business areas.
• Experience or certification in Agile frameworks like scrum, SAFe can be an added advantage.

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

• Assist in achieving optimal business performance of the restaurant
• Assist in analysing and planning restaurant sales levels and profitability
• Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales
• Assist in creating and executing plans for department sales, profit and staff development
• Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take
• Assist in planning and coordinating menus
• Assist in managing filing system and read company emails
• Assist in handling disciplinary issues, conducting Annual review and confirmation of staff
• Provide effective leadership to the food and beverage team to ensure targets are met
• Constantly review, evaluate operations/procedures and suggest improvements to the management
• Coordinate the entire operation of the restaurant during scheduled shifts
• Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers
• Ensure that all employees adhere to the company's uniform standards
• Meet and greet customers and organise table reservations
• Advise customers on menu and beverage choice
• Conduct orientation and training & coach new trainees
• Plan staff duty roster and cleaning duties
• Update GRN and perform e-Procurement
• Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control
• Perform banking duties
• Collect e-feedback from customers using IPad
• Upsell desserts to customers
• Upsell promotion and PGR membership
• Maintain high standards of quality control, hygiene, and health and safety
• Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures
• Any other appropriate duties and responsibilities as assigned

Requirements

• Minimum 3 years of relevant experience with 2 years in a managerial role
• Have good product knowledge on food items
• Knowledge of cost/inventory management would be an added advantage
• Candidate must have basic PC-literacy
• Strict sense of hygiene and safety standards
• Candidate must have strong command of both Mandarin & English in order to communicate and introduce menu-items to customers
• Excellent organizational skills
• Ability to thrive in a challenging environment
• Strong public relations skills
• Excellent interpersonal & communication skills
• Candidate must be a strong leader & team player
• Demonstrate commercial capability to deliver profit, control costs and build customer loyalty
• Exceptional communication skills and the leadership capability to create a winning team

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned

Main Responsibilities

Report to the Restaurant Manager. To support and assist the Restaurant Manager to achieve optimal business performance of their restaurant, as well as maintaining high standards of food, service, health and safety. And, to assist in the management of the restaurant, deputising in the absence of the Managers.

Assist in achieving optimal business performance of the restaurant

Assist in analysing and planning restaurant sales levels and profitability

Assist in preparing reports at the end of the shift/week, including staff control, food & cash control and sales

Assist in creating and executing plans for department sales, profit and staff development

Assist in monitoring labour and F & B costing matters including inventory control and conducting bi-monthly stock take

Assist in planning and coordinating menus

Assist in managing filing system and read company emails

Assist in handling disciplinary issues, conducting Annual review and confirmation of staff

Provide effective leadership to the food and beverage team to ensure targets are met

Constantly review, evaluate operations/procedures and suggest improvements to the management

Coordinate the entire operation of the restaurant during scheduled shifts

Respond to customer complaints. Ensure positive customer service in all areas, taking any and all appropriate actions to turn dissatisfied customers into return customers

Ensure that all employees adhere to the company's uniform standards

Meet and greet customers and organise table reservations

Advise customers on menu and beverage choice

Conduct orientation and training & coach new trainees

Plan staff duty roster and cleaning duties

Update GRN and perform e-Procurement

Handle cashiering duties, daily sales collection, cashiers float and petty cash claims and control

Perform banking duties

Collect e-feedback from customers using IPad

Upsell desserts to customers

Upsell promotion and PGR membership

Maintain high standards of quality control, hygiene, and health and safety

Ensure the strict compliance by all service and kitchen staff to company’s standard operating procedures

Any other appropriate duties and responsibilities as assigned