The role holder is responsible for the delivery and operation of the regulatory framework for Currencycloud’s APAC business, ensuring that the company observes all relevant local and international Regulatory requirements, as well as ensuring the business is well positioned to onboard and transact with APAC customers in target segments.

The role holder is part of the compliance team for the APAC region, working alongside the APAC Compliance Director. While the Compliance Director is responsible for the delivery and operation of the Compliance framework for Currencycloud’s APAC business, ensuring that the company observes all relevant local and international Anti-money-laundering, Financial Crime and Transaction Monitoring requirements, the focus for the APAC Senior Manager - Regulatory is to own and manage all matters relating to Currencycloud’s status as a company regulated to provide financial services in a number of jurisdictions within the APAC region. As well as this, alongside the APAC Compliance Director, the APAC Senior Manager – Regulatory will ensure the business is well positioned to onboard and transact with APAC customers in target segments from a regulatory perspective.

What we expect of you, day to day

• Be the regulatory lead for our APAC region. Act as a local compliance leader and the go-to person for regulatory matters in APAC for all colleagues, liaising with other global Currencycloud and Visa Compliance and Regulatory stakeholders as required
• Develop and maintain relevant regulatory APAC policies and procedures in line with our global policies
• Own the delivery of key regulatory change and/or improvement/remediation projects
• Own the development of the regulatory elements of the compliance monitoring plan across APAC jurisdictions – such as designing and owning regulatory reporting calendars, documenting key controls and reviews and the frequency with which they need to happen, and ensuring the requirements per jurisdiction are executed on
• Identify and oversee local regulatory risks for the region and its regulated entities and own the documentation, support risk owners with management and mitigation efforts
• Lead any expansion of our regulatory footprint within region
• Support the Group regulatory teams by leading the capturing and reporting on upcoming regulatory change in-region (‘horizon-scanning’)
• Collaborate with the Global Compliance team to establish and evolve local procedures and ensure we remain within risk appetite
• Design and regularly monitor and report on KRIs/KPIs to allow key stakeholders to assess how effectively regulatory risk is being managed over time
• Design and deliver regulatory training to first line of defense operational and business teams
• Support the business with decision-making regarding new-client on-boarding from a regulatory risk management perspective, working closely alongside the North America Compliance Director in escalation forums.
• Support the banking team in setting up and maintaining banking relationships with providers in APAC, including ensuring that any safeguarding banking providers are appropriate in compliance with local rules and requirements

This is a hybrid position. Hybrid employees can alternate time between both remote and office. Employees in hybrid roles are expected to work from the office 2-3 set days a week (determined by leadership/site), with a general guidepost of being in the office 50% or more of the time based on business needs.

The Assistant Boutique Manager is to assist in managing the day to day business of the retail shop, achieving all performance targets and goals as well as by leading the team to ensure high level of guest satisfaction maximizing margins. Assist to develop merchandise to optimize profitability, develop innovative ideas, plans and assist to maintain statistical and financial reports.

Primary Responsibilities

• To work closely with the Boutique Manager to achieve optimal revenue, set targets, forecast and budgets for Boutique
• To support induction and trains Retail Associates in sales, revenue, technical and product knowledge skills.
• To manage retail floor team in day to day operations for Boutique and ensuring consistent high customer service level and seamless shopping experience for customers.
• To review with Boutique manager allocation and control of Boutique’s expenses.
• To work with Boutique Manager in merchandise development and curating consignment brands
• To maintain and control well balanced stocks levels in the Boutique
• To support Boutique Manager in managing all online queries, orders, deliveries and communications for Boutique especially during peak and festive seasons
• To work with Boutique Manager to empower Boutique’s team with consistent customer service skills, hotel communications and product knowledge via training and daily store briefings
• To work with Boutique Manager to review and analyse ways to move slow moving merchandise and maximise on fast moving, best seller merchandise for both in store and online. To ensure gourmet merchandise with near expiry dates to be cleared and minimise cost for write off
• To support in monthly inventory stock takes together with Finance team
• To work with Boutique Manager to ensure safe working practices are followed and adhered to including emergency procedures
• To champion and lead festive season hamper production and operations working closely with Boutique Manager and Boutique’s team.

Solution Sales is on a journey to innovate across ServiceNow’s go-to-market (GTM), delight our customers, and fuel our unparalleled climb to $16B.  We’re moving fast, and with this rapid scale and dynamic growth we’re hiring a AVP, Technology Workflow Sales Leader for APAC, to drive growth, scale and consistency across our specialized workflows in the APAC market. 

The Technology Workflow Sales Leader will oversee market success, coordinate sales efforts across the BU’s and Workflows, drive alignment and consistency with the broader ServiceNow sales ecosystem, and will act as an advocate for the organization as a whole.  This individual will partner closely with the Core sales team, Solution Consulting teams, ACE, Marketing, Global Sales Development, Industry and Product teams to simplify execution and to accelerate growth.  The AVP will exemplify the “Hungry and Humble” ServiceNow mantra to extend the reach and influence of Solution Sales.

This leadership position comes with the opportunity to play a pivotal role in growing the business and driving lasting impact for the organization. The ideal candidate is a proven sales leader, relationship builder, and an intellectually curious individual who can develop trust with key leaders and stakeholders across the organization. The candidate must be able to combine GTM expertise with sales execution excellence to drive action and deliver results.  

What you get to do in this role:

• Build and execute Solution Sales growth strategy across distinct specialist workflows in alignment with geo priorities. 
• Manage and lead a team of Technology Workflow Solution Sales individual contributors, leaders and their teams to drive the workflow GTM, capture new markets and maximize NNACV.
• Leverage a matrixed sales structure consisting of solution consulting, professional services, field sales teams. 

• Execute on organizational and geo specific sales strategies to achieve key KPI's of bookings to plan, pipeline creation, recruit to plan and talent development. 
• Be a trusted advisor and leader across the organization.

• Establish and nurture relationships at the highest levels of organizations. 
• Engage directly with customers at C-level to champion large deals and ensure success.
• Manage accurate forecasting, business performance plans and communications.
• Engage in geo planning cycles to facilitate resource prioritization, shape sales coverage plans and maximize performance in a geo managed budget model.
• Drive customer success practices across your geo.

a Sales Advisor, you’ll always put customers first, offer assistance, and share your product and fashion knowledge. You’ll create an environment that is easy for customers to shop through store operations and great garment care. You will also share your knowledge and skills with your colleagues, offering help where needed to build positive working environment.

Key Responsibilities

• Provide great customer experience.
• Fold, hang, display and merchandise garments to maximise selling opportunities.
• Actively process, stock and replenish garments on the sales floor and in the stock room.
• Open, unpack and label merchandise with security tags.
• Support customer purchases and returns in the register.
   

ServiceNow is looking for a high achieving Sales Development Representative to join our expanding Global Sales Development team. You will produce new business pipeline in mid- to large-size enterprises, working with Lead Development Representatives and Field Sales professionals.

What you get to do in this role:

The Sales Development Representative builds sales pipeline by identifying qualified opportunities:

• Establish new business relationships with influential contacts within target accounts
• Understand an organization's goals
• Identify new sales opportunities and pass them to Field Sales team members in the CRM
• Partner with Field Sales to create regional territory plans
• Use our technologies to prioritize, disposition and manage marketing leads to maintain service level agreements with Marketing

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Vietnamese (to handle enquiry from Vietnamese speaking customer and document in Vietnamese language).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

About Sleek

Sleek is on a mission to revolutionize how entrepreneurs operate their business. We want to give small business owners peace of mind and the power of online solutions to allow them to focus on what they do best - growing their business. As we work for our thousands of customers, we gather millions of data points about their business, and in turn we transform those into useful, actionable insights and recommendations to accelerate their growth through smart algorithms.

We are a team of 480 builders from 14 countries, with offices in Singapore, Philippines, Hong Kong, Australia and the UK committed to delivering a delightful experience to our clients!

Sleek is now searching for a Senior Account Executive to join the team, while collaborating with the global offices. As we are continuously growing, this job posting is permanent and applications will be reviewed periodically.

By submitting a job application, you confirm that you have read and agree to our Data Privacy Statement for Candidates.

Position Duties

• Focused on the conversion of inbound and self-sourced leads
• Constantly on the lookout for new revenue opportunities, networking and strategic partnerships
• Build and adapt sales strategies to meet customer and business needs 
• Drive Sleek’s revenue growth by over-achieving KPIs and milestones
• Nurture prospect relationships through the sales cycle, ensuring alignment with Sleek’s product offering resulting in a long-term relationship
• Improve existing lead acquisition channels in conjunction with internal teams
• Identify product development opportunities through customer feedback and experiences

• A minimum of 5 years working with external clients, with a proven track record selling products
• Sales & Marketing experience essential
• Proactive with a positive attitude to roll up their sleeves and ensure targets are exceeded
• A networker by heart with outstanding verbal and written communication skills
• A passion for technology and the local startup ecosystem
• Inside sales experience prospecting and qualifying leads
• Hubspot experience preferred
  

• An industry competitive salary package and performance bonus 
• A health care allowance
• An environment that encourages innovation and the autonomy and  freedom to apply your expertise
• Hybrid working arrangement
• A fast paced and exciting work environment with a supportive team of fellow hustlers building an amazing company culture

More about Sleek!

At Sleek, we work in a fast-paced start-up environment. We have a strong culture built around our five core values: Simplicity, Loyalty, Excellence, Entrepreneurship, Kindness. As a deliberately multicultural team, our team comprises more than 18 nationalities and spoken languages.

We consider the company’s success to be a result of committed individual and team efforts, and are looking to onboard talented and creative people who want to make a difference. Corporate social responsibility is a passion, and as an equal opportunity employer we aim at making the world a better place. We are the 1st international incorporation and accounting brand to achieve B Corp certification status, meeting the highest standards of social and environmental impact performance. With a strong commitment to also make Sleek a great place to work, we offer a flexible working environment where we empower every team member to be the best they can be - regardless of race, ethnicity, religion, gender, age or identity.

If you think you would be a good fit for our mission, we look forward to hearing from you!

Job Description

• Lead and oversees project execution, monitor site progress, and ensure on-time completion of the project
• Project planning and project management
• Liaise closely with subcontractors, architects, consultants and authorities; set guidelines and provide expertise and supervision to the team.
• Provide guidance to engineers/workers in relation to construction works, ensure progress according to schedule, quality standards are maintained site inspections are carried out and technical issues are resolved on time
• Provide support on technical issues to Client.
• Conduct project meetings with Consultants, Contractors, Clients, etc.
• Attend regular client meetings to provide progress updates.
• Plan site facilities, handle payment verification, and resolve site disputes.
• Monitor ongoing site activities.

Requirements

• Bachelor Degree in Project Management/ Facilities Management/ Construction Management/ Engineering or equivalent with minimum 5 years of relevant work experience or Diploma with minimum 5 years of relevant work experience
• Strong team player with good interpersonal and communication skills
• Multi-discipline background and experience in Planning, Management, Technical & Contractual skills
• Dynamic and comfortable to work in a fast pace environment
• Immediate availability for employment preferred

Job Duties

1. Business Plan management.

• Develops regional management goals and objectives towards growth of products in line with corporate direction.
• Designing and implementing business plans and strategies towards achieving and profit objectives, including efficient cost management.
• Suggest and propose appropriate resources to conduct and complete its business activities.
• Annual and Half-yearly Business Planning.
• Monitor and manage the monthly, quarterly and yearly regional performance according to set targets and KPIs.

2. Regional Sales & Marketing

• Provides leadership in management of sales, marketing and account management, fostering a team-based culture.
• Sets clear targets for the growth and development of the product.
• Oversees business activities relating to the product.
• Close monitoring of product performance against set targets and objectives and to take countermeasures for improvement when needed.
• Ensures full compliance in various areas of operations, including the use of management tools such as CRM, and managing risks.
• Conducts periodic market studies to fully understand the prevailing market conditions affecting business, and drives sales activities in accordance with the market realities.
• Leads in-country project solutions design included data gathering and analysis, optimization, process improvements and reengineering, costing.
• Provides marketing information in support of sales activities.
• Periodical review of existing products and explore new products which can contribute to business enhancement.
• Provides promotional material at periodic intervals for product development, especially new services or solutions.
• Periodic analysis of business results, and provides improved support if necessary.
• Coordinate Business Developments, Campaigns, and Pipeline activities.
• Support and assist in ad hoc business projects.
• New service development, if any.

3. Others

• Compiles various business performance report from respective companies.
• Reviews and analyzes the result of the various performance report.
• Compiles and updates corporate profile data.
• Prepares data analysis tool to support country management.

Requirements

• A University Degree or Professional Qualification.
• 10 to 15 years of experience, with at least 5 years in management position with profit and loss responsibility.
• Good analytical skills and a proven ability in new business development.
• Strong leadership and motivator, and the ability to build, lead and motivate a dynamic team.

Job Title

Job Description Summary

Job Description

Pre-Tender Support

• Support Business Development in all stages from pre-tender client engagement, opportunity identification, RFPs, EOIs, Pre-Qualifications, data collation to response submission
• Set up bid team and disseminate data to facilitate pre-tender discussions
• Engage in meaningful pre-tender preparatory works and site visits

Bid Management

• Lead and effectively manage the entire bid process from review of RFP to award
• Attend tender briefing or site show rounds to gain better understanding of client requirements and potential competition
• Establish bid timeline with clear milestones and communication channels
• Set up bid project team comprising of key stakeholders and subject matter experts
• Schedule and deliver bid project team meetings (kick-off, workshop, storyboarding sessions, proposal reviews, governance/sign off, approval) ensuring outputs are agreed and deliverables are viable within the available timeframe
• Tabulate issues, status, actions required, etc. after meetings and update bid project team
• Liaise with relevant internal teams in reviewing the tender documents
• Identify risks throughout the bid process, highlighting areas of concerns to Business Units
• Collate and send tender clarification queries to client, thereafter, disseminate client’s replies to project team
• Create, issue and manage the bid response templates
• Control and consolidate the bid response ensuring the structure complies with the client requirements
• Collaborate closely with the bid project team to identify strategy, value proposition and win themes, and to develop strategic solutions appropriate for the bid
• Develop and write relevant and persuasive content for the bid response
• Ensure the winning strategy and win themes are articulated effectively throughout the bid response, demonstrating full appreciation and understanding of what the client needs
• Ensure bid submission documents are of high quality and adhere to guidelines for consistent branding
• Prepare, collate and review all required submission documents including required sign-off by authorised signatories
• Prepare and ensure approval documents are in order
• Prepare and collate response for post-submission clarification from client
• Prepare tender presentation slides
• Undertake post-mortem reviews with Business Units, identify what are the lessons learnt and implement resulting actions
• Upon award, initiate transition kick-off and ensure proper handover to Business Units
• Support Business Units in the contract close-out e.g. purchase insurance, sign agreement, documentation, etc

Content Management / Best Practice

• Develop and maintain a professional and comprehensive bid content depository to be shared with Business Units
• Develop and refine the bid framework tools and processes by providing constructive feedback and ideas
• Actively read up, understand new content of relevance and share such content with fellow Bid Managers
• Explore and adopt best practices and share such knowledge with Business Units
• Drive and advocate growth within the team through learning; ensuring adoption of good practices, assisting with difficulties and feedback; and supporting fellow Bid Managers
• Build strong relationships with internal stakeholders, including the finance, HR, legal, risk assessment, HSSEQ and procurement teams, heads of Business Units, HQ teams and business partners.

Others

• Prepare reports and presentation document for internal and external use to support bidding and the development of business growth.
• Organize team events and trainings.
• Perform other related duties as required or assigned.

Why join Cushman & Wakefield?

As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

• Being part of a growing global company;
• Career development and a promote from within culture;
• An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment.

We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, sex, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status.

We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English language of the supporting market.

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.

Tasks

• Develop the Porsche retail network strategy in terms of modern luxury, focusing on Porsche Studio, Porsche NOW, Porsche Brand Store and similar boutique-style brand- and retail establishments within the Asia-Pacific region.
• Identify network potentials relating to improvements of existing facilities, new retail formats, and network growth.
• Localise and implement the global corporate architecture guidelines as well as sustainability strategy in coordination with counterparts at headquarters ensuring a brand-adequate and future-proof retail representation across Asia Pacific.
• Guide and support as department/importer key account for the local market, the Porsche Studio Singapore in terms of a best in class retail experience, provide suggestions and support in the further development of customer facing retail establishments.
• With the support of a regional architect, provide consultancy to our regional partners, identifying solutions and defining guardrails for all Porsche retail construction projects in Asia Pacific.
• Manage in collaboration with the Specialist/Manager Retail Development the agency accounts, budgets, and deliverables of all regional retail development projects and support cross-functional pilot projects and initiatives.

• University degree in business administration or other relevant degrees
• Previous working experience in business development, sales, and marketing or related business area preferred
• Experience in premium automotive and/or luxury retail beneficial
• Fluency in written and spoken English with excellent communication skills
• Well-established project management and reporting skills, with high proficiency in Microsoft Office
• Willingness to work in a multicultural environment and to travel within the Asia Pacific region

Tasks

• Lead and coordinate major strategic, cross-functional market development projects within Porsche Asia Pacific’s core business of vehicle sales and after sales from stakeholder management through to operational execution
• Manage the agency accounts, budgets and deliverables for all Porsche business projects and processes and identify, adapt and establish optimisation processes within the regional dealer network
• Support and further develop local assembly in consideration of the regional network, growth and business potentials
• Foster cross-departmental collaboration at Porsche Asia Pacific and in connection with headquarters, and support internal change management enabling a seamless strategy implementation
• Identify, prioritise, adapt and establish optimisation processes, best practices and cross-functional synergies at Porsche Asia Pacific and in connection with headquarters as well as other subsidiaries

• University degree in business administration or relevant other degree
• Minimum 5 years working experience in business development, sales and marketing, consulting or related business area
• Previous working experience with premium automotive on OEM, wholesale and/or retail level
• Fluency in written and spoken English with excellent communication skills
• Well established project management and reporting skills, with a high proficiency in Microsoft Office
• Willingness to work in a multicultural environment and to travel within the Asia Pacific region

Job Description:

• Hunter and Farming Role to penetrate new customers, while maintaining close relationship with existing clients.
• Passionate about digitalization and technology (IoT, DX).
• Extensive network/contacts in the Utilities industry.
• Able to present ideas, information and analyze data to identify and define marketing strategies.
• Able to do sales presentation or proposal using PowerPoint slides. Microsoft words or excel in processing reports.
• Able to negotiate with client to make sustainable partnership.
• Able to achieve KPI given by Deputy General Manager to lead growth of Solutions and Services business.
• Work collaboratively with the managers and the team, able to work independently by making mid-term strategy.

Requirements:

• Sales with minimum 7 years of experience in Digitalization Business, preferably in the Engineering/Environmental/Sustainability Sector.
• Willing to travel overseas and to attend tasks assigned by the Deputy General manager.

The School of Chemistry, Chemical Engineering and Biotechnology (CCEB) is seeking to hire an Assistant Manager responsible for  overseeing and assisting in the technical and administrative operations of the school. The primary goal is to facilitate and ensure seamless and secure operation of the laboratory, enabling faculty, researchers, and students to achieve their academic and research goals in an effective, efficient, and safe manner.

Responsibilities:

• Support the school faculty, research staff and students in carrying out their research activities including operating, maintaining & training of various lab equipment.
• Upgrade, optimize and troubleshoot lab equipment.
• Design and set up undergraduate teaching experiments including preparing materials, performing lab trials, conducting and supervising laboratory lessons.
• Update lab manual and experimental procedure whenever there is a need.
• Guide junior support staff and teaching assistants to ensure the constant good quality of work deliverables.
• Ensure safety standards in the lab are compliant with ISO regulations and carry out regular lab inspections.
• Ensure adequate lab consumables and manage purchasing of materials and inventory control.
• Ensure good laboratory housekeeping and safe laboratory practices.
• Propose and source suitable equipment for undergraduate and research laboratories.
• Liaise with suppliers on equipment setup, repair and maintenance.
• Carry out strategic budget proposal, tracking expenses associated with lab equipment and consumables.

Skills and qualifications:

• Degree in chemical engineering or process or technology with at least 5 years’ experience
• Experience in setting up new lab or equipment is preferred
• Strong problem-solving and troubleshooting skills
• Experience in handling, operating and maintaining scientific & laboratory equipment such as ICP, Chemisorption and Physisorption Analyzers, Pumps, Chemical Engineering Unit Operation, SEM, TEM, Gas and Liquid Chromatography, etc.
• Conduct training for new users, guide inexperienced users in operation of laboratory equipment  
• Support the manager to perform diagnostic tests and in-house repair process in the event of equipment failure, engage vendor for periodic calibration and preventive maintenance
• Effective record keeping of lab chemicals, consumables, assets and equipment maintenance records
• Laboratory support and management, with experience in writing standard operating procedures and risk assessments
• Manage projects and lab tours

Company located in Changi Airfreight Centre

Working Hour : 8.30am to 6.00 pm

Key Responsibilities

* Clollabrate with Senior management to align airfreight strategies with overall company objectives.

* Respond to the client in time, work closely with internal teams, build relationships, and retain existing client accounts

* Ensure compliance with relevant regulations and industry standards

*Manage the shipments progress, database, and delivery clerance with transporter

*Provide guidance, training, and support to enhance teams' performance

* Build and maintain strong relationships with Clients, ensuring their airfreight needs are met

*Address and resolve customer concerns promptly

Requirement:

*Diplomat in Logistics or Business Afministration or equivalent

*8 years experience in freight forwarding industry

*Experience in Airfreight operations or Customer Service

#BeMore

Do you aspire for a rewarding career that lets you do more and achieve more? Unleash your full potential at work with TDCX, an award-winning and fast-growing BPO company.

Work with the world’s most loved brands and be with awesome, diverse people. Be home, belong, and start your journey to #BeMore!

Top reasons to work with TDCX.

• Attractive remuneration, great perks, and performance incentives
• Comprehensive medical, insurance, or social security coverage
• World-class workspaces
• Engaging activities and recognition programs
• Strong learning and development plans for your career growth
• Positive culture for you to #BeMore at work
• Easy to locate area with direct access to public transport
• Flexible working arrangements
• Be coached and mentored by experts in your field
• Join a global company, winner of hundreds of industry awards

What is your mission?

You’ll help us deliver excellent service to our partner brands through:

• Contacting new and existing clients (Agencies or Advertisers) via telephone, chat and email on a daily basis, identifying sales opportunities and providing these businesses with the best solution for their business goal.
• Drive revenue for our client by supporting scalable sales programs across a variety of direct clients and agencies.
• Drive product adoption and educate clients and agencies in a scalable fashion.
• Ensure that our clients receive the highest level of sales and operational customer service.
• Liaise with cross-functional teams on structuring and executing operational and strategic services and programs.
• Any other duties and responsibilities that may be assigned to you by the management from time to time, within your category of employment in the organization and for the effective implementation, maintenance and continual improvement of the Quality Management System of TDCX.

Who are we looking for?

• Candidate must possess at least a Advanced/Higher/Graduate Diploma, Bachelor's Degree, Post Graduate Diploma, Professional Degree in any field.
• Preferably with 2 years of working experience in the related field is ideal for this position.
• Knowledge of social media, mobile apps, and digital and mobile marketing.
• Passion for social media/entertainment marketing, and up for the challenge of building something from the bottom up.
• Must be a strong communicator with an emphasis on effective listening and empathizing with customers, plus good phone etiquette (pace, tone, voice quality, grammar, and articulation).
• Comfortable working with computers and multiple systems.
• Excellent verbal and written communication skills in English and Japanese (to handle enquiry from Japanese speaking customer and document in Japanese).

Who is TDCX?

TDCX (NYSE: TDCX) provides transformative digital CX solutions, enabling world-leading and disruptive brands to acquire new customers, build customer loyalty, and protect their online communities.

TDCX helps clients, including many of the world’s best brands, achieve their customer experience aspirations by harnessing technology, human intelligence, and our global footprint. We serve clients in fintech, gaming, technology, home sharing and travel, digital advertising and social media, streaming, and e-commerce. Our expertise and strong footprint in Asia have made us a trusted partner for clients, particularly high-growth, new economy companies looking to tap the region’s growth potential.

We pride ourselves on discovering and employing the best professionals to join us as we transform the outsourced CX industry. Our commitment to #BeMore for our people, our clients, and our community has led to us winning several hundreds of industry awards, including being one of the best companies to work for in Asia.

From our first-rate workspaces, above-industry-average compensation packages, career opportunities, to our workplace perks, find out what else is in store when you embark on a career with TDCX.