Responsibilities

• Contributing to the development and implementation of HR initiatives and systems.
• Providing counseling on policies and procedures to employees.
• Participating actively in recruitment activities, including preparing job descriptions, posting advertisements, and managing the hiring process.
• Designing and executing effective onboarding plans for new hires.
• Creating and implementing training and development programs.
• Assisting in performance management processes.
• Supporting the management of disciplinary and grievance issues.
• Maintaining accurate employee records, including attendance and EEO data, in accordance with policy and legal requirements.
• Reviewing employment and working conditions to ensure compliance with relevant laws and regulations.
• Managing the end-to-end payroll process.

Requirements:

• Minimum 3 years of relevant experience.
• Proficiency in HR functions including pay & benefits, recruitment, and training & development.
• Understanding of labor laws and disciplinary procedures in Singapore, with knowledge of labor laws in other regions such as China, India, and Europe considered advantageous.
• Proficiency in MS Office; familiarity with Human Resources Management Systems (HRMS) is beneficial.
• Meticulous, organized, and efficient approach to work.
• Excellent communication, negotiation, and interpersonal skills.
• Problem-solving ability and a collaborative mindset.
• Strong ethics and reliability in handling HR-related matters.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

all hair services like cut, dying hair, doing hair treatments, selling hair products, order stocks for hair products, cashiering, handle calls from customers, train and manage Staffs, help to boost sales, handle complaints from customers. help to wash towels and fold them, open and close the cashier.

All food and beverage services such as serving food and beverage, taking orders, Barista, Bartender and cashiering. Train and manage Staffs, help to boost sales, handle complains from customers, order food and drinks from suppliers, create new food and drinks in the menu, check emails and handle calls from customers.

Location: Toa Payoh

Key responsibilities:

1. Initiate connections with potential leads and clients by diligently following up and entering their information into our CRM system for streamlined management.
2. Proactively cultivate and expand relationships with leads, ensuring systematic tracking and qualification of these connections.
3. Engage in proactive follow-ups with leads to convert them into loyal customers of our brand.
4. Handle all incoming inquiries from both local and international customers via phone calls.
5. Develop a comprehensive understanding of our products, including room types and amenities.
6. Utilize the property management system proficiently to address room availability, log special requests, and provide relevant information to customer inquiries.
7. Conduct training sessions for our agent partners worldwide and support live sales efforts at the property.
8. Offer consistent support and services through various communication channels such as phone calls, emails, online chatbots, and social media platforms.
9. Proactively anticipate and address customer needs as they arise.
10. Meet service level agreement targets regarding response and follow-up times.
11. Achieve key customer service metrics, including maintaining professionalism during interactions and securing high customer satisfaction scores.
12. Provide regular updates and reports to management regarding lead interactions and overall data analytics.
13. Compile reports detailing customer needs, interests, issues, and valuable feedback gathered during interactions.
14. Generate daily reports on room occupancy, lead inquiries, market feedback, and recommend strategies to enhance booking numbers.
15. Work closely with the marketing team to understand various campaigns, promotions, and marketing channels to effectively communicate with leads.

Required skills and attributes:

• Candidates with at least 2 - 4 years of experience and proven track record in sales or customer service roles.
• Exceptional verbal, reading, written, analytical and reasoning skills are a must
• Robust interpersonal, communication and relationship skills
• Must be bilingual in English and Mandarin Chinese
• Strong Microsoft Power Point and Excel Skills desirable
• Have a customer-oriented (Anticipate and identify the needs of customers) mindset and an acumen for understanding and addressing customer needs and wants
• Experience with CRM/EDM software an advantage.

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Location: Toa Payoh

Working Days: Mon - Fri

Responsibilities:

1. Lead the development and execution of the overall digital strategy and roadmap.
2. Collaborate with external agencies to define precise marketing objectives and measurable goals.
3. Recommend marketing budgets, oversee spending on digital campaigns, and manage relationships with external agencies.
4. Manage the creation of on-site and off-site content for SEO purposes, strategically building backlinks and partnerships for improved SEO performance.
5. Supervise the design and production of marketing collaterals and assets.
6. Coordinate with external marketing agencies for on-site marketing and partnerships with key stakeholders like universities.
7. Ensure alignment of content calendar with campaign promotions, special events, and brand guidelines.
8. Identify the most effective marketing channels and content types based on user journeys and target personas.
9. Develop comprehensive content marketing and digital marketing plans.
10. Monitor, analyze, and optimize the performance of paid/organic channels and campaigns.
11. Take ownership of marketing KPIs for each content asset class and marketing channel.
12. Promote marketing assets and content across diverse social media platforms.
13. Collaborate with agencies for Search Engine Optimization, website analytics, and website content enhancement.
14. Conduct A/B testing in close collaboration with agencies to enhance ad performance.
15. Monitor and manage cost-per-click to maximize investment returns.
16. Draft clear briefs with specific, measurable targets for short-term promotion campaigns and oversee their implementation.
17. Deliver comprehensive reporting on the performance of short-term campaigns.

Required skills and attributes:

1. Bachelor's Degree/Diploma in business, marketing, public relations and Communications or related majors.
2. Preferably with at least 3-5 years of marketing experience. Prior experience in digital marketing will be a major advantage.
3. Any experience with tools in EDM, analytics and marketing automation are advantageous
4. Possess good analytical, planning and organisation skills.
5. A good team player and able to work independently.
6. Ability to work well under pressure and tight timeline.
7. Performance oriented and put in the effort to exceed expectations
8. Experience in managing a team

Attention to: Hailey

By submitting any application or résumé to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret to inform you that only shortlisted candidates will be notified. All applications will be treated with the strictest confidence.

Elitez Pte Ltd | EA Licence: 16C8004| Hailey YANG | Registration No: R1876431

Industry/ Organization Type: Labels Converter

Position Title: Admin & Sales Coordinator

Working Location: Central - Toa Payoh

Working Hours: 5 days (Monday to Friday: 8.30 am-5.45 pm)

Salary Package: Up to SGD 2200-2500 + Variable bonus

Duration: Permanent

Key Responsibilities

Review and handle all telephone and email enquiry or correspondence.

Manage incoming/outgoing email, and prioritize items as necessary

Issuing of Delivery Order/Invoice and coordinating delivery with 3rd party delivery logistics.

Creating of Production Jobsheet

Ordering of Materials

Develop and build strong relationship with Vendors and assist in day-to-day customer service activities

Min. O level

Min. 1 year of working experience in a related field

Have Production experience will be a plus

Training will be provided to an inexperienced candidate

Kindly apply through the following methods:

Submit your application by email your resume to [email protected]

We value each application and ensure every resume is reviewed. Our process is efficient, typically concluding within 3 working days. If you do not receive communication from us within this timeframe, it's likely that your application has not been shortlisted by our client. In such cases, we recommend continuing your job search to maximize your opportunities.

Job Description

• On site management and maintenance of properties
• Day to day operation of all matters relating to maintenance/management of Condo’s facilities and operations
• Administration and management of contracts
• Attending to queries from owners
• Liaising with contractors

Requirements

• Minimum Diploma in Real Estate Management or with years of MA experience
• Knowledge of BMSM Act & other relevant regulations
• Good Negotiation & communication skills

If you aspire to be part of our dynamic team, please email us your detailed resume indicating current and expected salaries via the APPLY NOW button below.

We regret that only shortlisted candidates will be notified.

Thank you for applying!

Duties and Responsibilities:

• Reviews and advises on contract terms and conditions.
• Review project scope and conduct cost negotiations.
• Conducts project cost control and administers project budget monitoring to maximise profits.
• Handles work-in-progress monitoring, preparing the WIP reports (revenue vs costs vs physical completion), and progress claim certifications.
• Handles variation or change request claims, additions & omissions review and cost substantiation.
• Documentation preparation for tender bidding, submission of relevant cost spreadsheets, and profitability analysis.
• Documentation preparation for project opening, closing, bill settlement, and profit-taking.
• Manage contractual dispute matters amicably with the relevant internal and external stakeholders.
• Manage and prepare all contract documentation and agreements, as well as provide support in the drafting of contractual/dispute letters.
• Liaison with legal counsel and/or lawyers relating to contract arbitration and/or litigation.
• Identifying project risks, defending claims, handling disputes, and managing resolutions.
• Works closely with Managerial Accounting Manager to produce budget forecasting, half yearly project cashflow review.
• Monitor the cost of all phases of planning and construction with the parties concerned.
• Work closely with Business Units in preparing monthly updated project progress and costing.
• Drive continuous improvement initiatives and develop best practices.

Requirements:

• Relevant degree with at least 8 years of QS / Contracts Management experience.
• Ability to understand financial statements.
• Resourceful, innovative and able to foster collaboration.
• Energetic, self-driven, independent and proactive.
• Good interpersonal, communication and organisational skills.
• Meticulous and service-oriented.
• Knowledge of Singapore Commercial Law, Public Sector Standard Conditions of Contract and SIA Contract.
• Computer literacy, particularly with Excel and PowerPoint presentations.

Our ideal applicant has direct channel marketing experience, and project execution and networking skills. Highly desired is a mix of strategic planning aided by proactive self-aided research around vendor product/program offerings, data-driven decision making, effective ROI measurement of programs and communications, collaborating with the business, growing relationships both internal and external (vendor) with a view to growing the opportunities, quick problem-solving techniques, and always doing the right thing- staying compliant.

Responsibilities:

• Develop channel-specific marketing campaigns and events with a data-driven mindset, articulating clear Marketing ROI through effective marketing. Basic understanding and use of ELOQUA is a must
• Maintain strategic relationships with existing vendors and channel partners, with a view to grow our “Marketing Services” portfolio
• Partner with the company’s strategically assigned vendors to drive brand, product awareness, and growth
• Drive channel sales and increase market shares through effective and modern marketing to increase the visibility of our products.
• Drive end user and channel marketing - Search out new channel partnership opportunities to help drive business growth. Explore various agency collaborations where applies
• Drive partner- and end-customer-driven integrated events and roadshows, both digital or face-to-face where applied, with all necessary marketing levers that enrich event experiences and work with necessary regionally aligned resources from ideation to execution. Identify agreed success KPIs and follow thru successful execution. This needs strong collaboration and execution skills working with Product Managers and vendors, leading with modern marketing techniques and technologies where applicable
• Working with the Intelligent Digital Marketing (IDM) team, develop end-user Marketing Campaigns, primarily digital, to increase influence with end-customers, generating the intent base for specific campaigns
• To participate in the Marketing Qualified Leads (MQLs) generated by the campaign
• Maintain a pipeline of approved and funded projects towards the P&L Measurements
• Using business intelligence data and to track effectiveness and identify new opportunities or strategies
• Xvantage: lead program management standpoint working with digital lead and various regional counterparts towards launch and execution strategies defining growth. A thorough understanding of Xvantage and articulating the value proposition externally is important (Training will be provided)
• Work with relevant departments to produce high-quality marketing material for promotions and product launches
• Modernize marketing through digital and new-age marketing techniques.
• Assist with resource and budget optimization before all necessary executions; timely and proactive call out of gaps and recommendations along the journey towards effective closures
• Assigned added responsibilities not limited to, but particularly, the health of our SG- Marketing performance and data-driven recommendations by an individual

Requirements and Qualifications:

• Bachelor's degree in marketing or a related field. Degree in marketing a plus
• Direct channel marketing experience (8-10 years preferred); though leader in Tech is a plus.
• Speed in execution, rolling up your sleeves where needed, working collaboratively with the team in many instances
• Strong digital Marketing skills that drive our key evolving platform initiatives, generating reach and eventual revenue/profit
• Always willing to research and experiment. Eg. Xvantage
• Digital and modern marketing experience a must
• Strong networking and communication skills
• Additional duties may be applicable, such as overseeing the financial well-being of the marketing department.

Responsibilities

• Responsible for working closely with staff in day-to-day outlet operation
• Maintain good rapport with staff to ensure sales target are achieve by individual and team performance
• Ability to drive sales and build a new customer base
• Promote brand awareness and the company’s service/ products to customers
• Handle customer’s feedback professionally
• Lead and motivate staff in providing excellent service

• minimally 10 years experiences of spa/massage
• can work on public holidays
• can stand/work for long hours
• can work on shifts/change of shifts
• Double up as store manager duties as needed
• Manage issues that may arise from staff or customers
• Develop business strategies to reach out to more customers, expand store traffic and optimize profitability
• Meet sales goals by training, motivating, mentoring and providing feedback to sales staff
• Ensure high levels of customers satisfaction through excellent service
• Maintain outstanding store condition and visual merchandising standards
• Propose innovative ideas to increase market share

Job Summary:

• Job title: Commercial Representative
• Industry: Logistics (ISO Tanks)
• Working location: Harbourfront and Gul Circle

Job Responsibilities:

• Coordination between internal departments as well as agents and relevant parties on trade matters.
• Liaise with agency offices on sales activities, market situation, sales leads and potential customers.
• Gather and analyze customers and market activities.
• Responsible for developing the countries’ business activities and ensuring high utilization of equipment.
• Create tank container freight quotations and order creation within the company's internal system.
• Monitoring and tracking sales activities to ensure sales budgets are met.
• Other ad-hoc duties and initiatives assigned.

Job Requirements:

• Diploma or equivalent qualification
• Minimum 3 years of shipping experience. Supervisory experience will be an advantage
• Good communication and fluency in English (oral and written) are required
• Self-motivated and able to perform under pressure
• Strong team player with good initiative and ability to work independently
• Proficient in Microsoft Office
• Able to start work on short notice

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret that only shortlisted candidates will be notified.

Registration No: R23113834

Job Summary:

• Salary up to $13,000
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Develop growth strategies and action plans in extending market share (i.e. increase number of patients) and deepening wallet (i.e. higher sales per patient)
• Conduct understanding on market size and assess market competitive landscape (including competitors' offerings and growth strategy)
• Assess market trends and identify market needs ahead of time
• Identify value propositions and map business strategies to patients' needs
• Conduct marketing ROI analysis
• Develop social media and digital marketing strategies.
• Develop plans for corporate and marketing strategies relationship with corporates, schools, insurance companies, etc.
• Champion roll out of new services / projects and any partnership collaboration.
• Research business opportunities, identify viable new income streams and work on new partnerships
• Manage and retain relationships with partners
• Develop marketing strategies and activities in collaboration with partners.

Requirements:

• Possess real clinical experience, dental sales experience

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

We are currently pooling talents for a Product Marketing Manager for our Singapore team. Our Product Marketing Manager will be responsible for lighting product offerings and future oriented portfolios.

Working for Signify means being creative and adaptive. Our culture of continuous learning and commitment to diversity and inclusion creates an environment that allows you to build your skills and career.

Together, we’re transforming our industry.

As the world leader in lighting, we’re constantly ahead of the curve. Through our leadership in connected lighting and the Internet of Things, we’re breaking new grounds in data analytics, AI, and smart homes, offices, cities and more!

Signify is one of the few companies in the world to achieve carbon neutrality and our next sustainability goals are even bolder: doubling our positive impact on the environment and society by 2025.

This role will be part of our Singapore Commercial Team. We challenge you to take an active role translating market requirements and needs into a concise and robust product document to be delivered to the product management team.

We’re on the lookout for forward-thinking innovators with a passion for sustainability. If you match this description, get in touch!

What you’ll do

• Defines, implements, and monitors marketing strategy and plan for the assigned products and new products in liaison with sales and the product creation groups (end to end life-cycle of product portfolio)
• Translates the marketing strategy and plan into a business plan, with supporting launch plans and other required actions to meet the planned results
• Set and manage margins and product prices for designated portfolio and support forecast accuracy for the assigned product line
• Define the product portfolio, the product positioning, pricing, distribution, service and promotion plan and establish high levels of customer satisfaction
• Drive cross functional collaboration, strategic focus and organization agility
• Ensure product offers are aligned with market needs

Your qualifications

• Bachelor’s degree in Marketing/Business Management/Engineering
• 2-3 years of experiences in product positioning, pricing, sales, distribution, service and promotion plan to positively impact market share, sales target, margin, business penetration beyond the technical characteristics of the product.
• Experience Data Management and analytics is preferred
• Excellent communication and presentation skills is a must
• Fresh graduates are welcome to apply

Our candidate profile is just a guide. We know that many talented people only apply for jobs when there is an exact match. If you don't fit all the criteria but believe this role is for you, we would very much like to hear from you.

What you’ll get in return…

We’re offering multiple opportunities for career development, like mentoring, coaching and stretch assignments, with strong international exposure for dynamic profiles. Learning is fundamental to our culture. Through continuous learning, we are transforming the industry. You have the chance to learn every day, acquire new skills and perspectives through customized online programs, and on-the-job experiences.

See #SignifyLife through the eyes of our employees!

• Min ITE / Diploma Holders (Fresh school leavers are welcome).
• An independent, selfmotivated, matured & outspoken individual who possesses good communication skills and telephone etiquette.
• Attend to sales enquiries and report to Sales Manager
• Good working attitude.
• Responsible worker.
• Willing to learn.
• Able to start work immediate will be an advantage.

Working hours/location

6 days work week, 10:00am

to 7:00pm, near Toa Payoh

MRT

Attractive remuneration

package which

commensurate with

experience & qualifications

with a positive working

environment to grow in this

business. If you are keen to

take on this challenging

position, please e-mail your

detailed resume, including

recent photograph to:

[email protected]

We regret that only

shortlisted candidates will

be notified.

Job Summary:

• Salary up to $5,500 + AWS + Average 2.5 Months VB
• Working Location: Central
• 5 days working day

Job Responsibilities:

• Conduct Business Profile Search for prospects and tenants
• Preparation of letters for lease related matters, including letters to tenants for application of utilities,letters to remind tenants of lease obligations
• Prepare Letter of Offers for new and renewal of Leases and Licences
• Prepare documents for Variation to Letter of Offers / Agreements, Novation, Pre-Termination etc
• Update Standard Operating Procedure (SOP) & maintain an efficient and effective document system to meet documentation standards
• Responsible for all internal/external audit check compliance for the Department
• Keep track and process all lease related matters.
• Maintain and update in-house system with lease information for billing purposes.
• Handle POS integration related matters
• Keep track and process all lease management related matters.
• Process security deposit refund to tenants
• Handle GTO related matters
• iaison works with appointed lawyers for preparation of agreement.
• Perform other administrative support to department (i.e. sort, scan, process, file/efile documents, processpayments that is relating to the department, assist in stationery and office supplies to department etc.

Requirements:

• Possess experience in real estate.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration Number: R22108956

EA Licence No: 20C0426 (Elitez & Associates Pte Ltd)

Responsibilities:

• Achieve sales target
• Promote company's products to new prospective clients, as well as existing clients, for the assigned territories
• Learn company's product and application knowledge
• Provide pre and post sales support to customers
• Communicate, build relationships and gather feedback from customers
• Perform SWOT analysis of products and markets
• Submit report and sales plan to management
• Assist in the planning and execution of marketing campaigns
• Coordinate with suppliers and other colleagues to ensure products and services are delivered to customers
• Comply with company's quality, integrity and confidentiality policies

Requirements:

• Selling skills as product and application training will be provided
• As our products are technical in nature, job applicants with engineering background related to Environmental, Electronics, Electrical, Mechanical or Civil engineering would be preferred
• Good interpersonal skills & positive work attitude
• Operate computers and software. Basic IP Networking and communication knowledge would be useful
• Team-player
• 2 years' experience in industrial sales (Fresh graduate with relevant skills may apply)
• Class 2B/3 driving license and own vehicle (preferred)

Join our incredible team at Chien Chi Tow Healthcare, where we know that it is more than just a workplace. Every day, we witness the remarkable impact that our healthcare professionals can have on individuals, families, and entire communities. At Chien Chi Tow, we are driven by a shared purpose – It is our collective desire to see our staff grow and shine as we journey towards our shared vision of delivering seamless, holistic and multi-disciplinary through the efficacy of Traditional Chinese Medicine (TCM) care to the patients and community as the leading TCM company in Singapore since 1969, and to empower patients to live their best lives. We are looking for passionate and committed individuals to join us as we transform lives and create a lasting impact in the lives of our patients. The impact you make at Chien Chi Tow will be profound, regardless of the role you take up with our growing team. Some of our people's priorities in the years ahead include strengthening our CARE Culture, promoting well-being and mental health of staff and equipping our staff with skills and knowledge to transform care in a changing health and wellness environment. In this role,you will be a proficient HR advisor who builds strong partnerships with the senior leaders and the Executive team to develop and execute the People Strategies.

Responsibilities

Manpower Planning, Talent Acquisition/Retention & Operations

● Forecast staffing needs and the projection of yearly manpower budget

● Establish clear understanding of the hiring requirements of the Business Units and work closely with on the hiring of talents and appointment/re-appointment of staff on a timely basis.

● Manage hiring / resignation related activities and existing staff support

● Communicate and advice to medical leaders/staff regarding HR policy & procedures, with support by Shared Services ● Responsible for all HR operational matters/processes

● Actively identify gaps and opportunities where people-related risks can be minimised and influence solutions/outcomes

Compensation & Benefits

● Coordinate and assist the promotion exercise annually by gathering information to support compensation review and address various level staff’s queries on compensation matters, with support from Executive & Ops team

Talent Management, Succession Planning and Employee Development

● Partner BUs/team leaders and provide recommendation in annual talent identification and succession planning exercise and provide recommendation for targeted development for staff, talents and potential successors

Employee Relations, Engagement & Change Management

● Be a facilitator and HR advisor to senior leaders in managing matters pertaining to industrial relations, employee grievances, conduct and discipline.

Performance Management

● Partner HODs/Head of Division, providing advice and guidance in the staff performance management

● Provide advice to staff on performance appraisal exercise

● Establish strong partnership with the business units to drive organisational effectiveness while implementing HR programmes and initiatives

Requirements

● Degree with at least 5-8 years of relevant working experience in the Human Resources function.

● Experience in TCM health and wellness industry would be advantageous.

● Post-graduate diploma in human resource management or IHRP Certified Professional (IHRP-CP) would be advantageous

● Good Knowledge of Employment Act and Labour Laws

● Excellent communications and interpersonal skills with strong ability to engage and influence stakeholders at various levels, in both spoken and written English and Chinese

● Demonstrates flexibility and adaptability according to changing needs and priorities

● Collaborative and is comfortable working in a matrix structure with multiple priorities

● Resourceful and possess strong initiative to drive changes

● Ability to work independently as well as be active team members within and across the HR team.

● Candidates with prior experience in managing small teams would have an added advantage; appointment will commensurate with candidate’s experience.

Key Goals and Performance Expectations:

Located in our Singapore Office, the core goal of the Business Operations Manager is to ensure key operational requirements are processed effectively to meet customer contract needs and commitments. It is responsible for generation of dynamic contracts, routing contracts for approvals and signatures, processing all customer contracts from order entry to product delivery, managing vendor relationships. You should be proficient with products, services, and legal terms and conditions associated with Company business processes.

Reporting to the APAC Managing Director, the incumbent should be adept in communication with every functional area and work diligently through the respective systems. This position requires exceptional technical and behavioral competence in managing contracts as well as, providing sales with excellent administrative support.

Key Stakeholders for this role are MD APAC, Area VP North Asia, Regional Director Sales Southeast Asia.

Key Requirements

· Process orders by generating purchase orders, pick tickets and coordinating hardware delivery to customer sites on time

· Identify the best suppliers, and negotiate advantageous pricing, terms for Agilysys APAC

· Manage hardware vendor relationships and hold vendors accountable for delivery

· Lead procurement process and ensure timely acquisition of Hardware

· Able to negotiate on a regular basis with hardware vendors to ensure best pricing

· You will run negotiations with strategic suppliers; conduct quarterly vendor business reviews

· Manage day-to-day supplier operational issues and meet project deadlines

· Proactively collaborate with Operations team, CPQ support team and IT Systems group to ensure Sales Team can use systems and processes to complete their tasks

· Use BI tools to generate management reports (Salesforce, Sisense)

· Occasional customer communication to discuss proposed contract changes

· Prepare, process and review customer agreements, to ensure compliance with company policies and practices.

· Assisting Sales team members in the compiling of proposals via cloud-based quoting tool and queries

· Issue ad hoc quotes as and when required by Sales Team

· Ensure reasonable/agreed upon payment terms are applied to quotes created

· Working with Suppliers on delivery queries, quotes and delivery timelines

· Provide assistance and support with general day to day queries from Sales team

· Working with US counterparts on price changes and CPQ admin

· Provide co-ordination and assistance in delivery of Trade Events and logistics

· Develop an in-depth level of understanding of Agilysys Product Suite

· Other duties and functions as assigned

Job Requirements:

· Degree qualified with minimum 5+ years of experience preparing and administering contracts

· 5+ years of experience working within a sales organization or supporting sales role.

· Previous client support experience

· Working knowledge of Salesforce and/or NetSuite software solutions.

· Previous experience of developed solutions for the hospitality space and/or point of sale software and solutions.

· Strong analytical and quantitative skills

· This position requires exceptional technical and behavioral competence in managing contracts as well as, providing sales with excellent administrative support.

· Strong project tracking and scheduling skills

· Strong skills in MS Office (Word, Excel, Outlook).

· The ability to prioritize projects and manage multiple tasks

· Good written and verbal communication skills

· Meticulous and able to work independently as well as in a team

· Strong math aptitude with attention to detail

· Strong multi-tasking skills, flexible to respond to rapidly changing, dynamic processes and demands.

· Strong skills to effectively prioritize based on critical and urgent needs.

· Extraordinary interpersonal skills

· Excellent verbal and written communications skills, in English and Mandarin

· Must be eligible to live and work in Singapore

The Senior Manager, OT, shall be experienced In Design and Implementation of ICS (Industrial control systems)/OT Industrial Applications (BMS/CCMS/EMS/DCIM), controls systems with C2-command & control embracing the Cyber Security best practices with in-depth knowledge in Control Instrumentation, along with required telemetric data (data extends to and includes all logs, metrics, events and traces that are created by OT systems and applications) required for an efficient DC Facility operations to maintain the SLA with customer.

He/she shall be experienced in DC Networks (DC LAN, WAN, Office WIFI, Firewalls) with experience in Pro-Active Security Monitoring – compromise assessment, crisis readiness exercise and re-active services - Incident response and Compromise recovery.

While being experienced in ICS/OT systems is essential, he/she shall also be experienced in Managing - Administration and operations of DC Technical infrastructure supporting ICS/OT Systems - Windows/ADS IT systems, Server & Storage (VMWARE), Enterprise Backup/Recovery Software operations knowledge, some basic end to end troubleshooting skills on Data Center LAN/ Cyber Security Technical controls like Firewalls/WAN.

He/she must have the ability to work collaboratively with other DC Facility operations teams, as well as, non-technical leadership in gathering requirements and coordinating activities with the vendors/systems integrators based on the project scope and deliverables, and function as a technical expert within a fluid and fast paced environment providing direction to the peers.

The scope of this position covers all geographies where DC&N division does business.

Job Responsibilities

• Work with the Build Project Management team in deploying the industrial sensors/actuators to DDC controllers and then to ICS/OT l Applications which are deployed as per the design standards. This includes selecting the right vendor through the Keppel standard Procurement process
• Hands-on management of all DC sites to ensure that all parts of the technical DC infrastructure of the ICS/OT systems (OT Applications, servers, DC Networks Controllers, Sensors /Actuators) designs are correctly implemented by the vendors as per IT & OT standards. Standards are defined as the security by design principles.
• Provide technical operational support on the DC technical Infrastructure supporting ICS/OT Applications - (VMWARE/Windows). Backup/Recovery and Windows Domain Controller. with Integrated knowledge on OT LAN/WAN/Cyber Security Technical Controls like Firewalls Administration, following the proper Incident Management/Problem Management Process
• Technical Project Management of Technical DC infrastructure of the ICS/OT systems initiatives as per Group Technology and Cyber Policies incorporated into DC's Global Operating Standards, procedures, guidelines, and any local regulations to be followed
• Based on the DC&N's business framework, to keep improving the Global Operating Standards, procedures, and guidelines aligned with the Business Framework and Group Technology and Cyber Security policies
• Perform routine proactive Technical Infrastructure of the ICS/OT Environment - server maintenance activities including Windows/Linux patching both upgrades and security patches) and maintain Backup/Recovery
• Ensure IT services monitoring and ITOM tools configuration as new assets are added to Produce Capacity Modelling/planning report based on Trend Analysis, and working with DC sites' OT SMEs. This includes Cyber Incident Tabletop exercise and OT Systems DRP drill on annual exercise
• Maintain the updated documentations of ICS/OT Applications, controllers, Sensors/Actuators to the Technical Infrastructure hosting the ICS/OT Environment, Technical Infrastructure of ICS/OT Environment - Servers/storage/Backup/DC LAN/Security/WAN Architecture and Configuration details
• Support any DC certification process and Corporate Audit team for any certification and audit work
• Improving and managing Cyber Security controls and processes
• Manage and mentor all the DC sites' SME OT Operations and engineers by providing technical support, guidance, and ICS/OT Operational governance
• Plan and manage the OT budgets and work with DC Ops and Business Ops team for all sites across all regions
• Evolve the ICS/OT Organization Operating Model as per the Business Growth across the different regions so that it is efficient and safe from any Threat Actors

JOB REQUIREMENTS

Skills, qualifications and experience

• Diploma/Degree in Information Technology/Electrical Engineering, Engineering Technology, or other related Engineering degrees or equivalent professional experience
• 15 or more years of experience with the Design, Implementations and Operations critical Infrastructure with command-and-control functions hosted on the Technical DC Infrastructure
• Experience with BAC-net, Modbus, TCP/IP configuration, SNMP communication protocols, Active Directory security and Microsoft Office tools is preferred
• Familiarity with Data Centre Power and Cooling Infrastructure Equipment is preferred
• Professional relevant Cisco, Security & Microsoft certifications is preferred
• Working knowledge and experience with an ICS/OT Applications, controllers, and Sensors/Actuators
• Technical DC Infrastructure Hosting the ICS/OT Applications in a Critical Data Centre Environment, HP/DELL servers, Windows OS, Cloud system Admin, Dell Storage, Enterprise Backup Software as Primary
• Windows Patch Management and Backup/Recovery
• VMware Administration
• Cisco Core/Server Access Switches, Cisco SD-WAN, Fortinet, Pal Alto Firewalls/ Windows Server/ADS server administration
• Ability to multi-task with good co-ordination and organization skills
• Excellent analytical abilities with strong oral and written communication skills
• Willingness to learn

Job Description

The responsibility of this position is to oversee and closely manage Keppel's submarine cable landing infrastructure and equipment which includes the following activities.

• To plan and make ready the cable landing station infrastructure ready to meet the Ready For Installation Date of new submarine cable system projects by working with the cable landing infrastructure providers including in the formulation and execution of agreements from the technical aspects
• Work with the submarine cable vendors and partners to drive the implementation of the submarine cable system including design, manufacturing and installation activities
• Operations and Maintenance of submarine cable infrastructure and equipment with the remote support from the partners, Cable System NOC (Network Operations Center) and coordination with the suppliers and partners as needed
• Work closely with the customers, partners and suppliers on project implementation activities like participation in site survey, installation, testing and commissioning of submarine cable and terminal equipment and follow up regularly to get all activities completed on time
• Ensure that the customers obtain their relevant statutory permits in their respective countries for initial installation with regular follow-up and providing necessary support to them as well as coordination with the supplier
• Ownership and management of the customer experience and relationship management
• Submarine cable fault repair activities in coordination with cable ship, System NOC, customers and other cable landing stations
• Understanding/Implementation of terrestrial fiber-optic network build and its connectivity for backhaul and local loops
• This position serves as a subject matter expert and a point of contact for the customers regarding fiber pair service delivery, service assurance and service management issues and for managing problems through to resolution
• Conduct periodic review meetings with customers/stakeholders and various vendors/providers to discuss about performance, issues and related action items
• Travel may be required within the region or other regions to assist at various sites. Must have good communications skills and able to lead a team
• Project and Operations activities can often require after-hours coordinated activity and/or unplanned after-hours accessibility involving customer-specific
• Ability to multi-task and work independently with minimal supervision in a non-structured environment. Superior interpersonal skills required to work with suppliers, partners, customers and internal departments for managing the life cycle activities of the submarine cable operation

Additional Job Description

Knowledge and Skill requirements

• Education and Experience
• Degree in Engineering. (Electrical, Electronics or Telecommunication Engineering)
• More than 10 years of relevant experience in submarine cable operations or submarine cable projects
• Knowledge, Skills and Abilities
• Experience on working with submarine cable equipment like PFE, monitoring equipment, OADM, SLTE, etc
• Knowledge of Fiber Cables handling and working experience on OTDR, COTDR, BER testers and fiber scope, etc
• Experience in handling customer service delivery, assurance or partnership management
• Well-developed analytical and problem-solving skills, with the ability to set priorities, recognize basic causes, and recommend problem solutions that meet the practical needs of the business
• Good communication skills (both written and verbal)
• Balanced interpersonal style; a team player able to work effectively with employees at all levels
• Self-starter, able to take initiative and work with minimum direction in a fast-paced environment
• Ability to work under severe time pressure

· At least 10 years experience

· Willing to work on holidays / work on shifts / change of shift

· Able to stand/work for long hours

• Opening and closing the restaurant.
• Appointing, inducting, and mentoring new staff members.
• Scheduling shifts and assigning tables to waitstaff.
• Resolving customers' questions and grievances in a professional manner.
• Conducting payroll activities in an accurate, timely manner.
• Ensuring that the restaurant adheres to pertinent health and safety regulations.
• Purchasing new ingredients, kitchen utensils, and equipment as stock is damaged or depleted.
• Sourcing better deals on all resources and equipment that warrant replacing or replenishing.
• Recording all income and expenses and ensuring that cash registers are balanced.

Reporting to the Account Director, the Account Manager is expected to:

• Be the primary liaison between the Agency and the Client for all ongoing projects, ensuring the briefs are met with quality and timeliness
• Manage operations and implementation of through-the-line campaigns
• Maintain timeline and ensure delivery for key milestones including presentations, approvals and production
• Ensure projects follow the overall strategic direction of the brand
• Control the financial health of all projects
• Build enduring relationship with clients and inspire client confidence in the Agency
• Actively pursue digital opportunities and innovative ideas

Required Skills & Preferred Qualifications:

• Min. 3 years of account management experience in a creative agency (preferable), or equivalent experience you deem more compelling
• A passion for digital and marketing communications innovations and creativity
• Excellent client management and presentation skills
• Excellence at understanding timing and budget limitations while pushing a project along, keeping everyone on track and informed
• Ability to serve as a liaison between Production, Creative, Strategic and Development agency divisions
• Proficient in Microsoft Excel and Microsoft PowerPoint

Roles & Responsibilities

· Manage and oversee the entire operation

· Deliver superior services and ensure customer satisfaction

· Plan and develop guest loyalty programs

· Plan new and update operation work flow

· Develop the overall marketing strategy

· Respond efficiently to customer questions and complaints

· Manage and lead staff (including hiring new employees)

· Training and evaluate staff performance

· Estimate good usage, forecast requirements and maintain inventory

· Manage supplies (including costs control and minimizing wastage)

· Nurture a positive working environment for all employees

· Monitor operations, implement innovative strategies to improve productivity and sales

· Generate weekly, monthly, and annual reports for the management

. Minimum 2 years of relevant working experience.

. Salary $5000-$8000