Hex Trust is a fully-licensed and insured digital asset custodian. Led by veteran banking technologists and award-winning financial services experts, Hex Trust has built Hex Safe, a proprietary bank-grade platform that delivers solutions for digital asset protocols, foundations, financial institutions, and the Web3 ecosystem. Hex Trust has offices in Singapore, Hong Kong, Dubai, Italy, and Vietnam.

Hex Trust is seeking an Expression of Interest for a Sales & Business Development position. The person in this role will primarily work to cultivate new business opportunities with the digital asset ecosystem such as the Foundations, DAOs, token projects, and institutional investors. By pioneering cutting-edge technology and security frameworks, we have a vision to become the world’s most trusted infrastructure provider in the digital asset economy. The Sales & Business Development role requires someone with a hunter mentality, who is knowledgeable about the digital asset space, a strong communicator and an effective problem solver.

• Sales and business development for custody, brokerage, staking, tokenization, and our growing suite of products.
• Develop new business opportunities across different channels and geographies.
• Drive business growth through partnerships and strategic agreements to increase market penetration, client acquisition, revenue, and other relevant metrics.
• Develop and strengthen relationships with key participants in the Web3, technology, and financial services ecosystem.
• Increase operational efficiency across the team.
• Ad hoc projects as needed.

• Sales and Business Development experience preferably from the financial services, technology, and/or the Web3 ecosystem.
• Ability to operate and excel in a fast-paced, entrepreneurial environment with minimal supervision.
• Ability to negotiate and create relationships with senior decision makers.
• Strong communication and presentation skills. Fluency in English and another local language a plus
• Demonstrated experience and strong knowledge of the digital asset ecosystem.

Candidates who do not tick all the boxes are still encouraged to apply, those with less experience will still be considered for the position but with an adjustment to the level of seniority.

As one of the leading Web3 innovators, Hex Trust offers a front-row seat in the ever-changing blockchain & crypto industry. We genuinely believe that people are our greatest asset, and invest heavily so they’re best prepared to support our mission to unlock ownership in decentralized markets! You will be joining a company that is always committed to creating a supportive & inclusive environment that promotes personal and professional growth that furthers your success and drives innovation, collaboration, and passion in the blockchain space.

At Hex Trust, we are proud of our R.A.P.I.D. culture:

• Respect and Inclusion
• Agile
• Passionate
• Indivisible
• Driven by integrity

Join us at Hex Trust and not only can you look forward to working with blockchain professionals to build the decentralized future, but also:

• Competitive Salaries & Bonuses
• Generous Amounts of Paid Time Off (incl. leave for Birthdays, Work Anniversary, and Mental Health etc.)
• Flexible Work Arrangements
• Access to Corporate Discounts and exclusive Employer Perks
• Medical & Retirement Plans
• Professional Learning and Development Opportunities
• Elevate your work using cutting-edge technology
• Fun & friendly office spaces in Hong Kong, Singapore, Dubai and Vietnam
• Regular company & social events

Hex Trust is an equal-opportunity employer devoted to diversity and inclusion in the workplace. We do not discriminate on the basis of race, religion, colour, national origin, gender, sexual orientation, age, marital status or disability status.

WHO WE ARE

Digify is a cloud-based document security and data room software that allows customers to control, protect and track important documents after sharing them. Companies use Digify to protect confidential information for fundraising and due diligence, secure intellectual property, and protect sensitive communications.

Digify is used by more than 450,000 users worldwide.

THE ROLE

LOCATION: SINGAPORE OR WILLING TO RELOCATE

As Head of Marketing, based in our Singapore office, you will lead a team to market B2B SaaS Software products to a global audience. You should have experience in developing cohesive marketing strategies spanning product marketing, lead generation, content marketing, and social media management. A deep understanding and insight into the Digify product and its position in the market will be crucial.

WHAT YOU’LL BE DOING:

• Craft and refine a global marketing strategy for Digify
• Effectively lead a team of marketers to execute the global marketing strategy
• Ensure that marketing goals and objectives are established, monitored, and reported on a regular basis
• Gain and maintain an in-depth knowledge and understanding of the Digify product, its customers, competition, and market segments
• Develop product positioning, value proposition, and messaging that differentiates our product to our key target audiences
• Identify opportunities to reach new market segments and expand market share
• Drive our acquisition funnels and monitor relevant metrics. Recognise trends, troubleshoot issues and proactively identify opportunities to accelerate growth
• Assist in determining the correct pricing strategy/model for our product
• Review partnership strategies to address our markets
• Prepare and manage monthly, quarterly, and annual Marketing budgets
• Plan, execute and manage the upgrade and ongoing improvement of the Digify website for better visitor experience and lead conversion
• Create and implement a sales enablement strategy that equips our sales team with the resources they need to effectively sell Digify's products
• Use data and reports to make evidence-based decisions

WHAT YOU NEED TO HAVE:

• A minimum of 8 years of B2B marketing experience, including at least 5 years in a leadership role
• Technical aptitude with a solid understanding of software development and web technologies
• Deep knowledge of product marketing, lead generation, content marketing and social media strategies
• Proven leadership skills and experience in managing a small marketing team, preferably in a SaaS product company
• Demonstrable experience in executing successful B2B digital marketing strategies on a global scale
• Proven experience in improving product-market fit and driving growth in a technology-based company
• Has previously owned a lead commit, and holds a clear track record of lead growth
• Excellent communication and organizational skills
• Demonstrated deep understanding of the product(s) you have marketed and ability to position them effectively in the marketplace
• Demonstrated ability as a product or technology advocate
• Ability to understand and articulate technical concepts concisely
• Ability to transform knowledge and experience into insight and strategy

Learn more about Digify by visiting our website.

Acceo Pte Ltd, a leading provider of construction equipment and heavy machinery, is seeking an experienced and driven Sales Manager to join our team.

In this role, you will develop and implement sales strategies, identify new business opportunities, and build strong relationships with clients in the construction and heavy equipment industry. You will be responsible for driving the sales process from prospecting and lead generation to negotiation and closing deals. Additionally, you will collaborate with cross-functional teams to ensure customer satisfaction and timely delivery of equipment.

The ideal candidate for this position is a dynamic and results-oriented professional with a proven track record in sales within the construction equipment industry. You should have excellent leadership and communication skills, as well as a strong ability to build and maintain client relationships. Knowledge of construction equipment and the ability to understand customer needs and provide tailored solutions are essential for this role.

Responsibilities

• Develop and implement sales strategies to achieve revenue targets.
• Identify and pursue new business opportunities in the construction equipment industry.
• Build and maintain strong relationships with clients, providing excellent customer service.
• Manage the sales process from prospecting to closing deals.
• Collaborate with cross-functional teams, including operations and service, to ensure customer satisfaction and timely delivery.
• Prepare sales forecasts, budgets, and reports for management review.
• Stay updated with industry trends, market conditions, and competitor activities.
• Attend industry events and conferences to expand network and promote company products.

• Bachelor's degree in Business Administration, Marketing, or a related field.
• Proven experience as a Sales Manager in the construction equipment or heavy machinery industry.
• Strong knowledge of construction equipment and heavy machinery.
• Demonstrated ability to achieve sales targets and drive business growth.
• Excellent leadership and team management skills.
• Exceptional communication and negotiation abilities.
• Strong analytical and problem-solving skills.
• Customer-focused mindset with a proven ability to build and maintain client relationships.
• Proficiency in CRM software and sales management tools.
• Willingness to travel for client meetings and industry events.

Acceo Pte Ltd, a renowned provider of valves and fluid control products, is seeking a driven and experienced Sales Engineer to join our team. As a Sales Engineer at Acceo Pte Ltd, you will be responsible for promoting and selling our range of valves and fluid control products to clients in various industries.

In this role, you will identify potential customers, establish strong relationships, and provide technical support to meet their fluid control needs. You will collaborate with the sales team to develop sales strategies, prepare proposals, and negotiate contracts. Additionally, you will stay updated with industry trends and market conditions to provide valuable insights to both internal and external stakeholders.

The ideal candidate for this position is a results-oriented professional with a proven track record in sales within the valves and fluid control industry. You should have a strong technical background in mechanical engineering and a deep understanding of different types of valves and their applications in various industries. Excellent communication and negotiation skills, coupled with a customer-centric mindset, are essential for this role.

Responsibilities

• Promote and sell valves and fluid control products to clients in various industries.
• Identify potential customers and establish strong relationships to drive business growth.
• Provide technical support and assistance to clients, understanding their fluid control needs and recommending suitable products.
• Collaborate with the sales team to develop and implement sales strategies.
• Prepare and deliver technical presentations and proposals to customers.
• Negotiate contracts and ensure timely delivery of products.
• Track market trends, competitor activities, and customer feedback to provide valuable insights to internal stakeholders.

• Bachelor's degree in Mechanical Engineering or a related field.
• Proven experience in sales within the valves and fluid control industry.
• Strong knowledge of different types of valves and their applications.
• Excellent communication and negotiation skills.
• Customer-centric mindset and ability to build and maintain strong relationships.
• Understanding of market trends and competitor activities.
• Ability to work independently and as part of a team.
• Proficiency in sales software and tools.
• Willingness to travel to meet clients and attend industry events.

Reporting to the Trade Marketing Manager you are responsible for planning and executing the trade marketing strategies and plans for the various brands in Frosts Food and Beverage’s portfolio.

The job calls for:

1) Detailed sales analysis of various brands

2) Assistance of Sales Managers for different channels to develop, plan and execute

channel strategies and trade promotions for key accounts and trade channels to

achieve sales objectives.

3) Monitoring of competitor activities and submission of monthly analysis.

4) Working with our Demand Planner to improve accuracy of sales forecast.

5) Identifying sales gaps and work with the respective Channel Sales Managers to

propose close gap measures.

6) Monitoring and evaluation of the effectiveness of trade promotions and in-store

promotions

7) Interaction with Brand Principals.

8) Monitoring and implementing price surveys on selected competitive brands.

9) Supporting new product launches with detailed rollout plans.

10) Any other duties assigned by the Management.

Who are we looking for?

* We welcome Fresh Graduates to apply.

* Graduates from relevant disciplines such as Marketing, Business Administration,

Economics.

* Should be comfortable with numbers and swift with reports

* Strong Interpersonal & Analytical skills

* Good presentation and confident communication skills

* A sense of ownership

* Someone who thrives in a fast paced environment.

* Good team player

* Proficiency in Microsoft Excel & PowerPoint tools

it would be an advantage if you have:

- at least 1 year of Trade Marketing or Category experience in FMCG environment.

- relevant exposure of 1 to 3 years’ experience in any Marketing or Sales function

Working location - Central

Sportradar, the global leader in understanding and leveraging the power of sports data and digital content, is seeking an enthusiastic, independent, proactive analysis lover to join the Global Sales Operations team.

The Sales Business Analyst will be responsible for providing meaningful qualitative and quantitative research and insights to the Sales organization. Analysing internal data as well as monitoring external market trends, and form the basis of the value adding analysis for direct stakeholders.

The role requires the successful candidate to establish a good understanding of the projects, and product specific nuances within the Sales team and closely collaborate at the intersection between the product, regional- and segment focussed Sales Teams. Working on specific sales projects will be also part of the position. This role is reporting to the Manager Sales Projects & Product Analysis.

Job Description

• Be the main point of contact and resource for segment- and project-specific analysis topics within the Sales Team.
• Ensure a high-level data quality standard is followed related to internal sales data within our databases in terms of product specific entries.
• Develop and define revenue strategies for exploring new revenue opportunities together with Global Sales Operations.
• Utilize existing data (internal and external dataset) to provide analysis of projects and product specific key drivers and KPIs. Highlight positive and negative trends, and opportunities concerning sales and product specific KPIs. Provide deeper insights the individual product teams such as, but not limited to:
  • Territory analysis including market share and total addressable market
  • Customer level analysis (new business, cross-sell, churn)
  • Products, sports, and competition analysis
• Prepare product & project specific reports, dashboards, and analysis to assist Sales and management as required within the Sales organization.
• Provide Operational Support and coordinate specifically assigned projects that need to be supported by the Global Business Analyst Team.

Your profile:

• You have 3-5 years of sales and operations system experience.
• You bring knowledge of best practices in sales operations.
• You are highly proficient in using Salesforce and Qlik Sense.
• You have a strong working knowledge of Excel.
• You are passionate about Sportradar’s product and technology.
• You bring a spirit of collaboration across different teams and functions.

Our offer

• Working at Sportradar gives you a platform to gain international recognition for your expertise.
• This is a chance to work with industry experts to launch and build a career in one of the fastest-growing businesses in the digital sports environment and help us scale our operations.
• We equip you with competent hands-on managers who are top performers in their field and have a passion for the industry.
• We are a diverse and collaborative global team with a unique spirit, determined to achieve our goals with integrity and focus.
• We support learning and self-development - our eAcademy offers a variety of courses in English to raise your skills.
• Our company benefits support your health and well-being and is matched by a salary and compensation package based on your experience.
• We talk sports every day and take the sporting spirit into our daily work.

If you think you’re up to the challenge, come and help us to grow, and innovate! 

General Manager - Operations

Our culture believes in POWERING YOUR POTENTIAL. We provide global opportunities to develop your career, make your community a better place and work with today’s most innovative thinkers to solve the world’s toughest problems.

We believe in flexibility for you to explore your passions while making an impact through meaningful work within our inclusive workforce. That’s what #LifeAtCummins is all about.

We are looking for a talented General Manager, Operations to join our team in Tuas South, Singapore, as part of Singapore’ senior leadership team. This role will be Onsite, and it is required travelling within Singapore.

In this role, you will make an impact in the following ways:

• Develops and implements operational strategies aligned with organizational goals through the customer service and field service managers.
• Engages and collaborates with the various business segments and functions leaders to align on the country’s strategic initiatives to develop shared objectives and resolve cross-functional challenges that may impact organizational success.
• Set challenging goals and manages the business towards the Annual Operating Plan, monitors the branch’s balanced scorecards, profit and loss and asset metrics.
• Implements operating policies and procedures across multiple functional areas including customer service, service operations, finance, quality control, purchasing, Inventory management, and human resources.
• Focuses on enhancing customer satisfaction by ensuring operational excellence and addressing customer concerns.
• Drives strategic projects and initiatives for continuous improvement and to improve operational efficiencies.
• Manages compliance with Health, Safety and Environment standards and audits.
• Develops and motivates people managers. Set challenging work plans and individual development plans, building high-functioning teams, aligned to Cummins’ Values.
• Develops a deep understanding of all of Cummins’ businesses.

Qualifications - External

To be successful in this role you will need the following:

• Builds effective teams - Building strong-identity teams that apply their diverse skills and perspectives to achieve common goals.
• Business insight - Applying knowledge of business and the marketplace to advance the organization’s goals.
• Communicates effectively - Developing and delivering multi-mode communications that convey a clear understanding of the unique needs of different audiences.
• Customer focus - Building strong customer relationships and delivering customer-centric solutions.
• Demonstrates self-awareness - Using a combination of feedback and reflection to gain productive insight into personal strengths and weaknesses.
• Develops talent - Developing people to meet both their career goals and the organization’s goals.
• Drives engagement - Creating a climate where people are motivated to do their best to help the organization achieve its objectives.
• Drives results - Consistently achieving results, even under tough circumstances.
• Financial acumen - Interpreting and applying understanding of key financial indicators to make better business decisions.
• Manages conflict - Handling conflict situations effectively, with a minimum of noise.
• Influence Health and Safety Culture - Champions positive health and safety behaviors by influencing leaders and employees to create the right environment.
• Understand and aligns to Cummins’ Mission, Vision and Values, while learning and exemplifying our Cummins’ Leadership Behaviors.

Preferred Qualifications:

• College, University, or equivalent degree in Engineering, Business or related field required. Advanced degree in Business or related field preferred
• Six Sigma Green Belt certification or Sponsor certification required.
• Significant relevant experience required, including managerial and budgetary experience.
• Engages and collaborates with the various business segments and functions leaders to align on the country's strategic initiatives to develop shared objectives and resolve cross-functional challenges that may impact organizational success.

Compensation and Benefits

• Salary rate commensurate with experience. Flexi benefits, Variable Compensation (bonus). Annual Salary Review. Life Insurance. Medical, Dental / Hospitalization Insurance.

At Cummins, we are an equal opportunity employer dedicated to diversity in the workplace. Our policy is to provide equal employment opportunities to all qualified persons without regard to race, gender, colour, disability, national origin, age, religion, union affiliation, sexual orientation, veteran status, citizenship, gender identity and/or expression, or other status protected by law.

VENUS TEARS | JAPAN BRIDAL JEWELRY

Base salary is higher than the average

Short 8h shift (5 Days Workweek)

Upskilling Opportunities Available

Able to learn jewellery knowledge

Job Description

Are you someone who finds pleasure in seeing the smile of satisfaction on people’s faces?

Does the idea of being involved in one’s wedding journey, helping them find the perfect engagement ring and wedding bands, excite you?

Are you interested in handling high-quality diamonds and looking at sparkling rings every day? If so, this job is perfect for you!

VENUS TEARS is one of the few jewellery companies in Singapore providing fully Japanese customization jewellery.

We are now welcoming a new member to a Singapore team. Join us to be a part of this fantastic team working on an exciting milestone!

Responsibilities

- Provide excellent customer service in our retail stores

- Assist customers with the right product selection and drive sales

- Attend to customers’ enquiries

- Work towards sales and achieve monthly sales target

- Cashiering duties

- Stock replenishment and stock taking

- Basic PC data entry

- Basic housekeeping duties

- And any ad-hoc duties

Requirements

- Minimum N/ O/ A Level or ITE, Diploma of any field

- No Experience Required

- Strong passion for customer service

- Good communication skills

- Good interpersonal skills

- Time management skills

- Sales oriented

- Strong Spoken English (Fluency in other languages an advantage)

- Ability to work independently and in teams

- Able to commit on weekends and retail hours and public holidays

Please include the following information in your resume:

- Personal particulars

- Education background

- Work experiences in point forms

- Reason(s) for leaving

- Current and Expected salary

- Date of availability / Notice Period

If you are interested, please apply today!

*We regret only shortlisted candidates will be notified.

Thank you for your application!

Job Requirements:

- Basic Computer skills

- Good English proficiency in writing and speaking

- Fresh Dip /Deg or related Industry experience of at least 1 year is preferred.

Job Description:

- Prepare quotation according to customers' inquiry

- Proceed order and shipment arrangements according to the customer's request

- Invoice according to supplied items

- Preparing reports

- Liaise with sales PIC & DDK for parts inquiry, order and shipment arrangements

Executive, Digital Marketing (Tuas)

Responsibilities:

• Develop and execute online marketing strategies to promote company services.
• Manage digital properties including website, social media, CRM and marketing related tools to drive lead generation
• Achieve and maintain ranking for website including use of best practices in SEM
• Prepare marketing content (e.g EDM, social media posting) every month
• Collate report for SEO, SEM, EDM and other digital marketing tools
• Create compelling content tailored for our target audience, reflecting our industry-leading container and modular construction solutions.
• Collaborate with cross-functional teams to align digital campaigns with business goals.
• Stay abreast of digital marketing trends to keep our brand ahead in the competitive construction industry.
• Liaise with partners, vendors and other teams to achieve above

Requirement:

• Diploma/NTC 3 (or equivalent) in Media/Graphic Design/Communication/Design/Marketing or related field.
• Minimum 1-2 years’ experience in construction, building, project management, manufacturing.
• Organised, self-driven, organised & team player with good interpersonal skill.

Company Overview

Achieve a promising career with OSG by joining our journey to become Singapore’s leading supplier of containers and modular space solutions! Get acquainted with clients from a wide range of industries, government and MNCs! Accepted candidates can look forward to a friendly, respectful and rewarding working environment. Join our family now!

Our company is one of the leading suppliers of cabin containers in Singapore that provide portable, affordable and flexible space solutions. We strive to deliver reliable products and warm service to our customers from many different industries including Building & Construction, Manufacturing, Maritime and Services. As we expand, we will continue to bring out the best in our people and seek better working experience & environment.

We believe in building for all a:
1) Progressive working environment
2) Friendly & respectful culture
3) Rewarding & enriching experience

Our core values are being Optimal, Smart & Genuine.

Interested applicants please provide your resume with your last drawn salary, reason for leaving and address. (Agency will not be entertain)

We regret only shortlisted candidates will be notified.

Responsibilities:

• Assist the Business Development Manager and/or Management to support business unit growth and profit objectives, driving demand for select area of business
• Ensure to meet business unit objectives, sales goals and client retention goals; increase brand recognition; and enhances market position
• Manage PSC marketing efforts including marketing materials, website, social media, tradeshows and events
• Develop a thorough knowledge of products and services, business models, operations, competition, and the industry
• Develop and maintain technical sales expertise, stay updated on all trend and development related to product portfolio
• Track sales progress and support forecast efforts
• Identify business opportunities by identifying prospects and evaluating their position in the industry; researching and analysing sales options
• Support Sales staff in key account management through sales cycle in the preparation of quotations, proposals, service contracts, purchase orders, deliveries and manage customer payments
• Establish pricing strategy to improve on product sales and for new business opportunities
• Support local sales process in tender specification, configuration, product presentation and demonstration, trial, user training and support for onsite service coordination
• Manage customer satisfaction
• Follow up on submitted information by telephone or email
• Be committed to independence, neutrality and impartiality in dealing with colleagues, customers and supplier; safeguarding the confidentiality of customers and suppliers, will not disclose confidential information to third parties unless prior agreement has been provided

Requirements:

• Diploma or Degree in Chemical Engineering, Chemistry, Business Management or Marketing or equivalent. Preferably with experience in Services / Product Marketing
• Excellent Microsoft Office skills specifically Word and Excel
• Excellent administration skills
• Business-to-business marketing experience
• Excellent written and spoken English communication skills
• Good eye for detail
• Team player

Job Description

We are looking for a passionate Marketing Officer to be part of the Marketing team. You will be responsible for marketing design initiatives and campaigns for retails brands.

Job Highlights

• Opportunities for Creative Innovation
• Career Development Opportunities
• Fresh Graduates Welcome to Apply

Responsibilities:

• Create and execute marketing campaigns across various channels, such as digital advertising, social media, email marketing, and traditional media.
• Monitor and analyse campaign performance metrics including delivery platforms, adjust strategies as needed, and provide regular reports on marketing activities and results.
• Collaborate with internal teams, including operation, research and development team, to ensure consistent messaging and effective execution of marketing initiatives.
• Manage social media accounts and online presence, engaging with customers, responding to inquiries, and driving user engagement.
• Handling customer feedback and concern on various platforms.
• Identify and evaluate opportunities for partnerships, sponsorships, and collaborations to expand brand reach and enhance brand image.
• Support the development of marketing collateral, including presentations, website content, and promotional materials.
• Support administrative duties from Marketing department.
• Any other work assigned by the manager from time to time.

Requirements

• Diploma in Business Administration, Marketing, Mass Communications, or related fields
• Entry Level Candidates are welcome to apply
• At least 1-2 years of experience in Marketing, A&P, Marketing Communication in the food & beverage industry will be desired
• Creative with an excellent aesthetic sense with a strong communication and presentation skills
• Sensitive to changes in consumer trends and lifestyles
• Willing to work in the West

Job Responsibilities:

• Coordinate sales team by managing schedules, filing important documents, and communicating relevant information.
• Ensure the adequacy of sales-related equipment or material.
• Respond to complaints from customers and provide after-sales support when requested.
• Handle the processing of all orders with accuracy and timeliness.
• Inform clients of unforeseen delays or problems.
• Monitor the team’s progress, identify shortcomings, and propose improvements.
• Assist in the preparation and organizing of promotional material or events.
• Ensure adherence to laws and policies.
• Other ad-hoc duties as assigned by superior.

Job Requirements:

• At least 1 year or above related working experience as sales coordinator/sales admin/sales support etc.
• At least ‘N’ level, ‘O’ level or equivalent
• Computer literate, preferably with basic knowledge of SAP system
• Willing to learn, able to follow instruction.
• Customer oriented, able to communicate with customers in an effective manner.
• Able to perform overtime work as and when required, mostly during monthly closing.

Job Title: Operations Manager – Salon

Company: Regrow Herbal Hair Treatment

Location: Kallang, Singapore

Regrow Herbal Hair Treatment Pte Ltd is a leading name in the hair care industry, specializing in herbal treatments for hair and scalp health. Committed to providing exceptional services, we are expanding our team and looking for a dynamic and experienced Operations Manager for our salon located in Kallang, Singapore.

Job Description:

We are seeking an Operations Manager with a strong background in salon management to oversee the daily operations of our Jurong East location. The ideal candidate will be responsible for ensuring the smooth functioning of the salon, maintaining high-quality service standards, and contributing to business growth.

Responsibilities:

Operational Leadership:

· Manage and supervise all aspects of salon operations, ensuring a seamless and efficient workflow.

· Implement and enforce standard operating procedures to maintain high service standards.

Staff Management:

· Recruit, train, and lead a team of salon professionals, ensuring a positive and collaborative work environment.

· Conduct regular performance reviews and provide ongoing training and development opportunities.

Customer Service:

· Able to communicate in English and Mandarin.

· Foster a customer-centric culture, ensuring a high level of customer satisfaction and loyalty.

· Address customer inquiries and concerns promptly and professionally.

Inventory and Supplies Management:

· Monitor and manage salon inventory, ensuring adequate supplies for daily operations.

· Coordinate with vendors for timely replenishment of products and supplies.

Quality Assurance:

· Implement quality control measures to ensure services meet or exceed established standards.

· Continuously assess and improve salon processes for enhanced efficiency and client satisfaction.

Financial Management:

· Monitor and manage salon budgets, expenses, and revenue targets.

· Implement strategies to maximize profitability and achieve financial goals.

Administration and Reporting

· Consolidate, prepare, and present reports to directors and managers

Requirements:

· Diploma or degree in Business Management, Hospitality, or a related field.

· Minimum of 5 years of experience in salon management, with a proven track record of success.

· Strong understanding of the hair and beauty industry.

· Exceptional leadership and team management skills.

· Effective communication and interpersonal abilities.

· Proficient in salon software and Microsoft Office applications.

Availability:

· Immediate availability to start in the role.

Compensation:

· Salary around SGD$6,000 – SGD$15,000 with commission, incentive, and reward based on performance.

· Competitive salary commensurate with experience and qualifications.

If you have a passion for the beauty industry, excellent managerial skills, and the ability to drive operational excellence, we invite you to apply for the position of Operations Manager at Regrow Herbal Hair Treatment Pte Ltd. Please submit your resume and a cover letter detailing your relevant experience and achievements in salon management.

If you meet the above requirements and are ready to take on a leadership role in a thriving salon environment, we invite you to apply. Please submit your resume highlighting your relevant experience and achievements in salon management.

Job Info:

• Salary: Basic $3000 - $4500 + Transport Allowance + AWS + VB + Commission
• Working Hour: Monday - Friday (8:30am - 5:30pm)
• Location: Bendemeer MRT

Job Scope:

• To achieve sales target set by company
• To service and maintain good business relationship with existing account
• To identify new business opportunity and develop new account
• To execute sales strategy and meet company’s objective
• To liaise and coordinate with other divisions internally in regard to customer's request or new project implementation
• To provide quotation on customer's inquiry
• To participate in contract negotiation
• To review T&Cs between company and customer before implementation
• To provide problem reporting and resolution in regard to business issue
• To report to Manager

Please submit your updated resume by using the APPLY NOW BUTTON

By submitting your personal data and/or resume to us in connection with your job application, you will be deemed to have agreed and consented to us in collecting, using, retaining, and disclosing your personal data and/or resume to prospective employers for the purpose of the evaluating, processing and administration by company relating to this job application.

*We regret to inform you that only shortlisted candidates would be notified*

We wish you all the best in your career search.

You are welcome to visit our website at http://www.rkgroup.sg/

RK Recruitment Pte Ltd | EA License No.: 20C0280

Toh Qiu Wei | EA Personnel No.: R23116260

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Job Responsibilities:

• Service Enterprise/Govt accounts, obtains orders and develop new market and established new Enterprise Customers.
• Responsible for the entire sales cycles by planning and organizing activities in existing or potential accounts, identify opportunities and work closely with other stakeholders to close deal
• Communicate with customer on the requirement, understand their procurement process to ensure smooth sales process
• Monitor competition by gathering current market place information on products, pricing, etc
• Resolve customer dissatisfaction by investigating problems, develop solutions, preparing reports, making recommendation to management
• Present an overall costing sheet for a sales / project , to negotiate for best price for project / tender during bid phase
• Provide project costing sheets with supporting quotations from various distributors / vendors to project team for project handover
• Support project for a smooth transition during project handover example like proper handover to project team on costing sheet

Job Requirements:

• At least 3 – 5 years of IT sales experiences in Enterprise Accounts
• Excellent communication skills, both verbal & written
• Good in presentation skills.
• Good organization skills and ability to multitask
• Team-player who can also work independently, dedicated team-member
• Work location: Jurong East
• Singaporeans only

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

We are looking for a dynamic Account Manager to drive 5G and industry sales. This role involves understanding client needs, proposing tailored solutions, and ensuring the seamless delivery of services.

• Contribute to revenue and market share growth in commercial and large enterprises.
• Propose sales plan, relevant solutions, and partnerships to capture the value chain for the assigned set of accounts in the vertical.
• Plan and execute creative hunting activities, under the guidance of the team leader.
• Engage C-level clients to penetrate and pursue opportunities for account growth with existing and new clients.
• Perform contract negotiations with clients and establish a timeline of performance.
• Participate in tenders, lead generation, and respond to new business enquiries to expand the reach and adoption of 5G solution sales.
• Build and improve the quality of business relationships with customers, suppliers, and business partners.
• Analyse market trends, competitor activities and work with products, pre-sales and marketing teams to formalise suitable solutions to push into the vertical.

Requirements:

• Degree in Business, Marketing, IT or related discipline.
• Minimum 4 – 6 years of relevant experience in the telecommunications/ICT sector.
• Experience in 5G solutions selling is an added plus.
• Proven track record in achieving individual targets.
• Able to build good customer relationship at all levels.
• Able to deliver professional sales presentation, proposals and reports.
• Self-driven, energetic, resourceful and creative.
• Good interpersonal and communication skills.

Key Responsibilities:

1. Develop and Execute Marketing Plans:

· Create and implement comprehensive marketing plans to achieve company objectives.

· Execute integrated marketing campaigns across various channels.

2. Digital Marketing:

· Manage and optimize digital marketing channels, including social media, email, and online advertising.

· Analyze data to measure the success of campaigns and make data-driven decisions.

3. Content Creation:

· Develop engaging and high-quality content for various platforms.

· Collaborate with the design team to create visually appealing materials.

4. Market Research:

· Conduct market research to identify trends, competitors, and opportunities.

· Stay informed about industry developments and incorporate findings into marketing strategies.

5. Brand Management:

· Ensure brand consistency across all marketing materials.

· Contribute to the development of brand messaging and positioning.

6. Event Coordination:

· Ensure brand consistency across all marketing materials.

· Contribute to the development of brand messaging and positioning.

7. Colloboration:

· Work closely with sales, product development, and other teams to align marketing efforts with overall business goals.

Requirements

· Minimum Diploma in Marketing or related disciplines

· Minimum 2 years of working experience in similar role

· Retail/F&B experience is an added advantage

· Able to work effectively both independently and in a team

· Knowledge of Shopify a bonus

· Highly proactive with the ability to multi-task

· Excellent communication and interpersonal skills

ST Engineering is a global technology, defence and engineering group with offices across Asia, Europe, the Middle East and the U.S., serving customers in more than 100 countries. The Group uses technology and innovation to solve real-world problems and improve lives. Our dedication to excellence and our strong track record have earned us a distinctive reputation for quality and trust as an integrated engineering group, spanning across the aerospace, smart city, defence and public security segments.

Collaboration is key to our success. We prioritize open communication, constructive feedback, and a willingness to help others. We are committed to creating a supportive work environment that encourages excellence, innovation, and continuous improvement. We're looking for individuals who share our values and are excited to join us on our cyber mission.

Join our Cyber Team

We are an industry leader in cybersecurity with over two decades of experience, we deliver a holistic suite of trusted cybersecurity solutions to empower cyber resilience for government and ministries, critical infrastructures, and commercial enterprises. Backed by our indigenous capabilities and deep domain expertise, we offer robust cyber-secure products and services in cryptography, cybersecurity engineering, digital authentication, SCADA protection, audit and compliance. We specialise in the design and build of security operations centres for cybersecurity professionals and provide managed security services to strengthen the cybersecurity posture of our government and enterprise customers.

Content Curation:

• Generate high-quality writing for various platforms, including websites, social media, email, and print materials.
• Craft compelling and persuasive messages tailored to different audience segments.
• Collaborate with designers, writers, and other team members to produce effective marketing materials.
• Plan and coordinate marketing events, exhibitions, and corporate visits.
• Develop event materials, such as banners, brochures, and presentations.
• Monitor event success and provide post-event reports and analysis.

Digital Marketing:

• Execute digital marketing efforts with agencies, including social media, email marketing, SEO, and online advertising campaigns.
• Analyse digital marketing data to assess campaign performance and optimize strategies.
• Stay updated on digital marketing trends and implement best practices.

Brand Management:

• Update and reinforce brand identity and messaging across all communication channels.
• Ensure consistency in branding guidelines for all marketing materials.

Requirements

• Proven work experience as a Marketing Communications Specialist or similar role
• Familiarity with B2B advertising campaigns
• Hands-on experience with web content management tools, like Salesforce
• Proficiency in MS Office
• Knowledge of SEO and Google Analytics
• Experience with marketing campaigns on social media
• Excellent verbal and written communication skills
• Good presentation skills
• Work location: Jurong East

Find out more: https://www.stengg.com/cybersecurity

ST Engineering believes in fostering a culture where team members are encouraged to overcome challenges, explore new ideas, and work together to succeed. We value individuals who are determined to push beyond the boundaries, and have a thirst for knowledge, continuous learning, and self-improvement.

Coordinate sales team by managing quotation, order and communicating delivery of relevant information

Respond to complaints from customers and give after-sales support when requested

Handle the processing of all orders with accuracy and timeliness

Inform clients of unforeseen delays or problems

Monitor the team’s progress, identify shortcomings, and propose improvements

Assist in the preparation and organizing of promotional material or events

Ensure adherence to laws and policies

Requirements and skills

Proven experience in sales; experience as a sales coordinator or in other administrative positions will be considered a plus;

Good computer skills (MS Office)

Proficiency in English and Chinese.

Well-organized and responsible with an aptitude in problem-solving

Good verbal and written communication skills

A team player with high level of dedication

The Company

Maneuver Marketing is dedicated to build, operate and scale brands. In less than 5 years, we started and grew our own health and wellness brand from $0 to USD$100M+ in annual revenue, serving more than 2,000,000 customers worldwide. Our brand’s success is driven by our commitment to providing high-quality health products. This result has brought us recognition by The Financial Times, ranking us 12th among Asia Pacific’s High-Growth Companies in 2023. The Straits Times and Statista also ranked us 4th among the fastest-growing companies in Singapore.

The Role

We’re looking for an Office Administrator who is highly responsible, organised and detail-oriented individual who enjoys working in a fast paced environment. In this role, you will be responsible for maintaining a smooth and efficient operational office environment, fostering positive relationships with all stakeholders, and contributing to continuous improvement through your administrative expertise. 

Key Responsibilities:

1. General Office Management:
1. Manage office supplies, ensuring adequate stock levels through timely ordering and inventory maintenance.
2. Oversee the upkeep of a clean and organized office environment, including scheduling cleaning services and collaborating with building management.
2. Facility Management:
1. Handle minor repairs effectively, minimizing disruptions and ensuring a safe and functional workspace.
2. Manage building security by overseeing access control systems and maintaining proper protocols for emergencies.
3. Administrative Support:
1. Provide administrative support to the team, including scheduling meetings, managing calendars, and handling data entry tasks.
2. Assist with various clerical responsibilities, ensuring accuracy and adherence to company policies.
4. IT Support:
1. Provide basic IT assistance to staff, troubleshooting common computer issues and resetting passwords efficiently.
2. Manage shared IT resources, ensuring equipment function and network connectivity.
3. Maintain accurate hardware and software inventory, facilitating timely repair or replacement when needed.
5. IT Equipment & Inventory Management:
1. Research and recommend new technologies to optimize office efficiency and productivity, presenting compelling justifications.
2. Participate in the research, review, proposal, and procurement of IT equipment for existing team members and new hires.
6. Project Management:
1. Assist with administrative tasks for assigned projects, including record-keeping, communication with stakeholders, and resource allocation.
2. Monitor project progress and deadlines, adhering to timelines and preparing reports for team and management review.
3. Coordinate with project stakeholders, identifying and addressing potential issues to ensure smooth project execution.
7. Budget Management:
1. Participate in budget planning and contribute to tracking office expenses through accurate record-keeping.
2. Process invoices and payments promptly, verifying accuracy and adhering to financial procedures.
3. Monitor spending patterns and identify opportunities for cost-saving measures, implementing them effectively.
8. Communication and Relationship Building:
1. Serve as the first point of contact for visitors and phone calls, greeting guests with professionalism and handling inquiries effectively.
2. Cultivate positive relationships with internal and external stakeholders, fostering a collaborative and welcoming environment.
3. Communicate clearly and concisely with all levels of management, disseminating information and updates through appropriate channels.
9. Human Resources Support:
1. Assist with basic HR tasks, such as event planning and execution, ensuring smooth and efficient processes.
10. SOP Documentation & Process Improvement:
1. Document Standard Operating Procedures for the administrative team, ensuring clarity and consistent execution.
2. Proactively identify opportunities to improve office procedures and processes, analyzing data and gathering feedback.
3. Implement changes based on feedback and best practices.

What working with us look like:

• In your first month, you would have onboarding and support for the normal admin tasks while observing and digesting the various processes. By the end of the first month, you would have an overall basic understanding of the admin tasks and the Company’s internal structure.
• By the second month, you would be handling tasks on your own with some support for this familiarisation period. We’ll figure things out if you face any challenges.
• By the third month, you would own the admin functions. You will be able to propose new processes that enhances the overall productivity of routinised admin tasks. 
• We’ll have a check in review in your 3rd month. And an official review in your 6th month.

• 3 years of experience as an Office Administrator/ PA or in a similar role.
• Organizational and time management skills.
• Strong attention to detail and ability to multi-task effectively.
• Excellent communication and interpersonal skills.
• Proficient in Google Suite and other relevant software.
• Ability to work independently and as part of a team.
• Resourceful and proactive problem-solving approach.
• Positive attitude and willingness to take on new challenges.

Work Arrangement

• This is a full time position.
• We work from 10 AM to 7 PM SGT(GMT+8), Monday to Friday.

• Salary: Up to $6000 + Monthly Commission + Quarterly Commission
• Company Car Provided
• MNC Company, Luxury Car Distributors 

Responsibilities:

• Develop and implement innovative strategies to enhance the branding positions of our diverse range of models.
• Craft compelling product line-ups and unique selling points for all models to captivate our target audience.
• Identify and evaluate opportunities for improvement within the Sales Department to enhance overall efficiency.
• Review and enhance showrooms to create an unparalleled retail experience for our valued customers.
• Strategically plan and recruit talented individuals to meet the dynamic needs of our growing team.
• Set and execute pricing, promotions, and plans to boost sales volumes and contributions..
• Ascertain, review, and implement sales incentives and commissions for our dedicated Sales Consultants.
• Strategize and monitor sales and contribution progress to meet Financial Year targets.
• Efficiently manage stock inventory and implement strategies to improve stock turnover.
• Monitor market conditions and competitor activities, analyzing and recommending counteractive strategies for improved sales.
• Handle customer inquiries, feedback, compliments, and complaints to enhance overall customer experience.
• Provide continuous coaching and feedback to improve selling skills and elevate customer service standards.
• Build and maintain strong customer relationships, ensuring repeat business and long-term brand loyalty.

• Bachelor’s Degree in any Business Discipline or equivalent.
• Minimum 5 years of related working experience, with a proven track record in automotive sales and a natural flair for sales.
• Strong leadership and sales management skills required.

Interested candidates can forward their CVs in MS Word format to [email protected]

Reg No. R1983718

Triton AI Pte Ltd

License no. 21C0661

Job Description – Territory Sales Representative, M&E for ASEAN.

Position Overview

Have you been craving the opportunity to sell something that really makes a difference in the world? Our sales teams have the pleasure of selling a massive suite of incredible products to a community of revolutionary imaginers, makers, builders, engineers, architects, digital game designers and so many more! Our end users do some simply incredible things with our products-quite simply-they are designing and creating the future. You may be responsible for helping find the right product fit for a team of young inventors that are working on a "bionic" hand that can be designed with Autodesk Software and made with a 3-D printer or an architect designing green eco-friendly friendly buildings and homes or even a 3D Games Designer designing games that can help solve the climate challenge.

If you are a successful sales professional who has experience finding new accounts as well as developing and maintaining existing accounts in a B2B consultative selling environment this is a great fit for you! Territories are assigned based on experience and career level. A successful individual will be managing the full sales cycle from prospecting to closing (new accounts) and identifying areas for providing additional value (existing accounts). As well as orchestrating sales via channel partners and resellers.

Supportive- Success Driven- Sales culture—excellent sales career development and compensation opportunities based on success, ongoing training, collaborative team selling, great sales tools, and a commitment to fun, respect, and integrity.

Responsibilities

• B2B territory sales with a focus on prospecting, presenting, and selling complex software products and services to new small and medium-sized business (SMB) AND /OR Enterprise customers, thereby generating net new revenue while growing existing revenue
• Sell within one of Autodesk's key industry verticals: AEC (Architecture, Engineering & Construction), Manufacturing or Media & Entertainment
• Uncover and Understand customer requirements in order to recommend and effectively sell Autodesk products or industry solutions
• Evangelize and Educate – both Customers and Channel Partners- Selling software as a Service in a subscription-based software license model
• Provide best in class customer experience
• Expand opportunities and increase average deal sizes by up-selling add-on and cross-selling a proven and customer-loved portfolio of Autodesk products
• Develops and maintains territory account plans and detailed financial forecasts
• Create and present accurate sales forecasts, and achieves sales targets
• Demonstrates Company's values, maintains a positive open demeanour, encourages different points of view, contributes positively to team and colleagues by fostering teamwork and collaboration
• Account planning (including account profiling, account positioning strategy, customer needs analysis, business justifications, sales opportunity development, service improvement planning, and long-range account management strategies

Minimum Qualifications

• Quota-carrying sales experience selling complex technology solutions- SaaS experience strongly preferred
• Previous B2B Sales experience selling to SMB or Enterprise Accounts
• Previous experience using Salesforce.com
• Sound business acumen
• Demonstrated track record of success: consistently exceeding quota in a structured, disciplined, sales environment that includes strategic and collaborative/team selling
• Experience selling via channel partners
• Experience accurately forecasting and reporting on territory /account activity
• A relentless focus on learning our industries so that you can consistently blow out your numbers
• Ability to build strong relationships for business planning with each partner and with the partner management team to extend the impact of channel partners on your sales
• Proficiency in English (both written and verbal). Any additional ASEAN language will be a plus.

Learn More

About Autodesk
Welcome to Autodesk! Amazing things are created every day with our software – from the greenest buildings and cleanest cars to the smartest factories and biggest hit movies. We help innovators turn their ideas into reality, transforming not only how things are made, but what can be made.

We take great pride in our culture here at Autodesk – our Culture Code is at the core of everything we do. Our values and ways of working help our people thrive and realize their potential, which leads to even better outcomes for our customers.

When you’re an Autodesker, you can be your whole, authentic self and do meaningful work that helps build a better future for all. Ready to shape the world and your future? Join us!

Salary transparency

Salary is one part of Autodesk’s competitive compensation package. Offers are based on the candidate’s experience and geographic location. In addition to base salaries, we also have a significant emphasis on discretionary annual cash bonuses, commissions for sales roles, stock or long-term incentive cash grants, and a comprehensive benefits package.

Sales Careers

Working in sales at Autodesk allows you to build meaningful relationships with customers while growing your career. Join us and help make a better, more sustainable world. Learn more here: https://www.autodesk.com/careers/sales

Diversity & Belonging
We take pride in cultivating a culture of belonging and an equitable workplace where everyone can thrive. Learn more here: https://www.autodesk.com/company/diversity-and-belonging

Are you an existing contractor or consultant with Autodesk?

Please search for open jobs and apply internally (not on this external site).

ServiceNow is the fastest growing enterprise cloud software company in the world, and we believe it’s the great people we hire who will keep us there. We hire carefully, we hire the best, we celebrate our people. Come join our Sales A-team.

ServiceNow is currently seeking a highly driven Inside Sales Representative to join our expanding Inside Sales team. The Sr. Inside Sales Representative will be responsible for strategically prospecting into new accounts, expanding usage within existing customer base, and ensuring these customers continue to get value from the NOW Platform. The candidate will be an individual with a demonstrable track record in new business pipeline generation ideally over the telephone within an Enterprise capacity.  They will collaborate with their team of Sales Specialists, Solution Consultants, Renewal Sales and more to exceed quota and build the future of ServiceNow sales talent.

What you get to do in this role:

• Meet or exceed Monthly, Quarterly and Annual sales objectives.
• Manage sales opportunities and business relationships with major stakeholders in the territory within commercial accounts
• Focus on understanding an organization’s business drivers, challenges, pain points and how ServiceNow solutions map to these.
• Strategically prospect new logos within key verticals to develop new opportunities and pipeline
• Follow the sales process to win new business, expand withing existing accounts and ensure contract renewals
• Collaborate with an extended team and coordinate resources necessary to further sales cycle such as Solution Consultants, Customer Service, Partners etc.
• Provide timely and accurate information to management such as forecasting, territory plans, strategic account plans etc.
• Working towards daily, monthly & quarterly KPI metrics such as new prospect meetings, pipeline generation, ACV bookings and Renewal Rates
• Mentor team members and work on collaborative projects to help bring value to the team
• Occasional travel for training and/or meetings may be required.

The Role

The Director of Sales and Marketing is responsible for planning and implementing sales, marketing programs, both short and long term, targeted toward existing and new markets by performing the duties personally or through the Sales & Marketing team. The incumbent directs the day-to-day activities, plans, develops and communicates strategies and goals for the teams, which include Rooms Sales, and Marketing & Communications. He / She is responsible for driving the teams in developing new accounts, nurturing existing accounts and implementing sales and marketing strategies. The incumbent will also work with the Corporate Team and Owner to create and implement hotel-level tactical sales and marketing plans, analyze current / potential market and sales trends and spearhead all activities to increase revenue and market share through added business volume and increased rate for the Hotel.

Our Expectations

1. Develop and implement strategic sales & marketing plans and take effective actions to achieve Room Sales and Event sales revenue in order to optimize general business opportunities.
2. Develop and manage sales/marketing operating budgets, be in control of expenses and apply the best possible costs management in his/her responsibility.
3. Develop and recommend product positioning, packaging and pricing strategy to produce the highest possible long-term market share.
4. Observe and evaluate the market and main competitors, identify trend and adjust marketing strategy to meet changing market and competitive conditions so as to achieve satisfactory market share in relation to industry and economic trends.
5. Establish realistic yet challenging sales targets and measure the effectiveness of strategies, tactical actions and performances of the sales team.
6. Establish and maintain relationships with industry influencers and key strategic partners and network business relations to corporate clients, like airlines, tourist offices, travel / destination management companies etc.
7. Oversee advertising and promotional activities, including print, online, electronic media, direct mail, etc and guide preparation of marketing activity reports.
8. Direct marketing activities and ensure effective results within designated budgets. Maintain consistent Mondrian Brand standards throughout all products, promotional material and events.
9. Direct the effective distribution of product via various channels and develop effective strategies to maximize yield.
10. Meet with key clients, assisting sales team with managing relationships to negotiate and close deals.
11. Represent the hotel at Trade Shows, Sales Calls & Conferences to promote the hotel and its products whilst seeking new business opportunities.
12. Prepare periodic sales report showing sales volume, potential sales and areas of proposal client base expansion to evaluate production and plan for future sustained business.
13. Responsible for establishing policies and procedures and ensuring adherence