CHJ Technologies is a fast growing Internet security solutions company in Singapore and Asia.
At CHJ Technologies, we will give you the opportunity to drive the business the way you want to, and be involved in the decisions that matter. We reward our colleagues with better opportunities to grow, and nurture them to take on management roles and regional assignments.
We are looking for an individual with a passion for impact, technology and growth. A strong individual and team player with a positive attitude in our work culture. A strong leader who can implement change, bring new ideas to the table, and quickly establish rapport with the team.
At CHJ Technologies, we grow together!
Job scope and deliverables will be as follows:
· Develop the go-to-market multi-channel strategies to establish, engage, nurture, grow and deepen relationships
· Develop and execute a strategy and integrated marketing plan to generate leads for sales and build awareness for our Cyber Security solutions in Asia
· Create and maintain a portfolio of customer success stories, references, and recommendations
· Develop and execute go-to-market Territory plan for services and revenue measured.
· Field-based sales-presenting to senior audiences & engaging with multi-stakeholders
· Works cross functionally with product, engineering, design, marketing, sales and services to create and execute on growth projects.
· Develop inbound and outbound marketing campaign and execute generated leads to drive activation, retention, engagement and revenue.
· Develop and identify target accounts through strategic outreach for outbound sales campaign
· Understanding and ability to implement data driven approach to create ideas and execute projects.
· Aptitude to learn technical concepts/terms
· Ability to manage multiple tasks/projects simultaneously
· Manage all outstanding tickets for our customers on our Zen-Desk based support email system to ensure high Service Level Agreement (SLA)
· Manage and monitor customer support maters on other tools (phone/ email/ etc)
· Assist and respond to customers helping them navigate, create and scale the service to realize the full promise.
· Schedule out responsibilities for monitoring tickets during weekends or public holidays when necessary.
· Manage office IT server and computer infrastructure, with support from our vendors
· Manage all other documentation required in the back-office
· Other adhoc duty
Career Level Junior/Middle
Industry Information Technology
Sales / Customer Service / Business Development > Customer Service
Job Function Executive
Sales / Customer Service / Business Development > Others