Job Highlights

• Company Shuttle Bus
• Medical Benefits

Position objective and summary

• The role of the Admin Sales Coordinator in the Waste Treatment Department is to provide crucial support to the sales team through efficient administration and follow-up tasks.

Main tasks / activities / responsibilities

• Preparation of various documentation including Delivery Orders, Invoices, Excel sheet reports, and PowerPoint slides.
• Assisting the Sales Manager with key accounts.
• Following up on sales inquiries and orders.
• Compiling weekly and monthly sales reports.
• Conducting sales forecasts.
• Handling sales calls and inquiries.
• Managing incoming and outgoing waste logistics.
• Coordinating with the Operations and Laboratory teams.

Job requirements

• Minimum of 2 to 3 years of experience in indoor sales or customer service.
• Presentable with good initiative.
• Knowledge of Portnet and cargo clearance declaration is advantageous.
• Strong negotiation skills.
• Minimum O Level qualification.
• Ability to work well within a team environment.

About the company:

Huawei is a leading global provider of information and communications technology (ICT) infrastructure and smart devices. With integrated solutions across four key domains – telecom networks, IT, smart devices, and cloud services – we are committed to bringing digital to every person, home and organization for a fully connected, intelligent world.

Responsibilities:

Manage all business development aspects of Huawei’s partnerships in Singapore, with a primary focus on sales revenue and lead generation.

The role will balance distribution sales, partner management, and sales training with the focus of growing the sales funnel.

Partner Sales Manager in acting as the liaison between Huawei and its distribution partners will be responsible for:

· Managing the local distribution partners to meet and exceed set sales quotas while adhering to Huawei’s sales rules of engagement

· Aggressively drive partners to maximize sales and total partnership potential through sales best practices, training and support.

· Work with marketing to drive programs and events to extend the relationships to new prospects.

· Managing a complex, enterprise solution sale with Huawei’s partners; to include managing the RFP process.

· Providing weekly reporting of pipeline and forecast.

· Keeping abreast of competition, competitive issues and products.

· Attending and participating in sales meetings, product seminars and trade shows.

· Preparing written presentations, reports, and price quotations.

· Defining and executing partner sales plans

Requirements:

· Candidate must possess at least Diploma in any field prefer candidate with ICT industry related experiences.

· 3-5 years of relevant experience in sales experience with good network of Distributors and Channel Partners

· Good market knowledge (customers, competitors, suppliers, overall environment)

· Business administration competence.

Why join us?

At Huawei, we are committed to fostering a vibrant, inclusive, and innovative environment where our employees can thrive. We believe that our employees are our greatest asset, here’s what you can expect when you join our team:

· Competitive compensation package

· Comprehensive medical and dental coverage

· Transportation reimbursement and mobile allowance

· Fun employee engagement and team-building activities

Highlight

• Five Working Days
• Medical Benefits
• Petrol Fleet Card
• Company phone with SIM Card
• Commission Incentive
• Own transportation is required

Position Objective and Summary

• Generate new business and manage existing customer relationships in the waste management industry
• Achieve sales targets and ensuring customer satisfaction through the development of strategic plans and effective communication with clients.

Main tasks /Activities / Responsibilities

• Identify and develop new business opportunities through research, networking, and cold calling.
• Generate sales leads and build relationships with potential and existing clients.
• Develop and maintain a thorough understanding of the waste management industry and its products and services.
• Provide timely and accurate sales forecasts and reports.
• Work closely with the operations team to ensure customer satisfaction and retention.
• Ensure customer service excellence through timely resolution of customer issues.
• Attend trade shows, conferences, and other events to network and generate leads.

Job requirements (education, linguistic ability, professional experience, leadership qualities, soft skills etc.)

• Minimum of 2 years of experience in waste management sales or related field.
• Good interactions and negotiation skill and presentable looking
• Having own transportation is preferred
• Proven track record of meeting or exceeding sales targets.
• Strong knowledge of the waste management industry and its products and services.
• Excellent communication, negotiation, and interpersonal skills.
• Ability to work independently and as part of a team.
• Strong organizational and time-management skills.
• Willingness to travel as required.

Sales Assistant Manager Job Description

We are looking to employ a highly driven assistant sales manager to assist the sales manager with the day-to-day running of our store. The assistant sales manager’s responsibilities include developing strategies to improve sales, effectively handling customer complaints, and assisting with the recruitment of sales staff. You should also be able to delegate tasks to the sales staff in the absence of the sales manager.

To be successful as an assistant sales manager, you should demonstrate exceptional leadership skills and ensure that sales staff comply with company policies and guidelines. Ultimately, a top-performing assistant sales manager should be able to achieve excellent customer service at all times.

Sales Assistant Manager Responsibilities:

• Continually meeting or exceeding sales quotas.
• Supervising and guiding the sales team as well as providing incentives to motivate staff to achieve sales targets.
• Monitoring the performance of the sales team.
• Ensuring that the store is clean and well-maintained at all times.
• Building and maintaining good working relationships with customers.
• Identifying opportunities and strategies to increase sales.
• Regularly attending sales meetings and training sessions.
• Ensuring that the store is adequately stocked with company products.
• Performing all duties of the Sales Manager in cases of absence or emergency.
• Updates managers by consolidating, analysing, and forwarding daily action summaries.
• Assist with the sales process by maintaining a fully stocked store.
• Recommend and display items that match customer needs.
• Manage point-of-sale processes.
• Maintain an up-to-date knowledge of product features and sales promotion
• Tracks sales expenses by tracking, consolidating, analysing, and summarising expenses, and forwarding for reimbursement.
• Update customer records in the company database as required
• Perform any other duties assigned by the director.

Sales Assistant Manager Requirements:

• High school diploma or GED.
• Bachelor’s degree in marketing, communications, or related field is advantageous.
• Proven experience in sales and customer service.
• Proficient in all Microsoft Office applications.
• The ability to work in a fast-paced environment.
• Excellent problem-solving skills.
• Strong management and leadership skills.
• Effective communication skills.
• Exceptional customer service skills.
• The Ability to multitask and work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends).
• The ability to work under pressure.

Key Accountabilities:

• Achieve the sales targets for Rolls-Royce Solutions PowerGen business in APAC for critical power solutions
• Execute on defined growth measures, country strategies, key deals, life cycle analysis with specific to grow market share of Rolls-Royce.
• Prepare respectively market strategic decisions to grow the business in the associated countries within the framework of the responsibility in close cooperation with the necessary internal and external partners
• Analyze market trends, competitor activities, and customer needs to identify new opportunities for growth
• Prepare regular sales reports and forecasts
• Attend promotional campaigns, trade shows, seminars, symposiums and product presentations
• Develop, establish and maintain strong customer relationship.
• Motivate, support and review our Distributors, System Integrators and/ or direct customers to find optimal critical power solutions
• Maintain a deep understanding of critical power backup systems
• Support network management, marketing, sales engineering, project management, order management, controlling, R&D by providing necessary information
• Provide the specification/requirements to the application team/member for application engineering matters; use the computerized engineering tools/database and technical library information and factory standards for the sales work.

Qualifications and Skills:

• University / college studies in Business Administration or Electrical Engineering
• Sales experience (min. 5 years) in the relevant industry or power generation business.
• Strong sales track record from lead to quote to order to completed project & installations
• Understanding of technical specification and applications of critical power systems
• Good communication, negotiation and interpersonal skills and team management
• Experienced in commercial term
• Independent, reliable and proactive personality

About the role

We are seeking a highly organized and detail-oriented Sales Admin Officer to join our team at CMK ASIA (PTE.) LTD. in the Bedok East Region. This full-time position will play a crucial role in supporting our sales operations and ensuring efficient client management.

What you'll be doing

• Providing administrative support to the sales team, including managing customer inquiries, maintaining client records, and generating sales reports
• Assisting with the preparation and processing of sales contracts, invoices, and other relevant documentation
• Coordinating and scheduling appointments, meetings, and client events
• Identifying and implementing process improvements to streamline administrative tasks
• Collaborating with cross-functional teams to ensure seamless customer service and support
• Maintaining the accuracy and integrity of our customer database

What we're looking for

• With or without experience in a sales administrative or client support role.
• Strong organizational skills and the ability to juggle multiple tasks and deadlines with ease
• Excellent communication and interpersonal skills, with a customer-centric approach
• Proficient in Microsoft Office suite, with the ability to quickly learn new software and systems
• Attention to detail and a commitment to maintaining accurate records and data
• A team player with a proactive and solution-oriented mindset

What we offer

• Competitive salary and performance-based bonuses
• Comprehensive benefits package, including medical coverage and retirement contributions
• Opportunities for career development and skills training
• A collaborative and supportive work environment with a focus on work-life balance

About us

CMK ASIA (PTE.) LTD. is a leading provider of Printed Circuit Board in Asean Region. With a strong track record of success and a commitment to innovation, we are dedicated to helping our clients achieve their business goals. Our team is driven by a passion for excellence and a shared commitment to delivering exceptional customer service.

Apply now to join our team and be a part of our exciting journey!

Job Responsibilities:

• Plan and execute pre-event and post-event operations meetings
• Liaise with venue management to ensure events are properly staffed
• Produce detailed proposals for events (timelines, venues, suppliers, legal obligations, staffing, and budgets)
• Manage and coordinate suppliers and all event logistics (for example, venue, catering, travel) Itinerary planning, reservations, and booking etc
• Provide on-site support for events
• Monitor event activities to ensure the client and event attendees are satisfied
• Generate and collate invoices for payment to vendors
• Certain administrative work will be expected

Job Requirements:

• Proficient in MS Office Application
• Experience in events management will be an added advantage
• Ability to work as part of a team.
• Excellent problem-solving abilities.
• Must be creative and able to prioritize tasks in the face of many challenges.

How to Apply:

Interested candidates are invited to submit their resume and a cover letter outlining their suitability for the role to [email protected]

By submitting your personal data and/or resume, you give consent to the collection, use, and disclosure of your personal data and/or resume by the company (or its agent) for processing and administration by the company relating to this job application.

*We regret to inform you that only shortlisted candidates will be notified

Location: based on Singapore and China (Worldwide Travel Required)
Department: After Sales Service
Reporting To: After Sales Service Manager

Role Overview:

The After Sales Engineer will provide global after-sales support for marine alternative fuel gas supply systems and cargo handling systems. This role involves traveling to customer vessels for troubleshooting, ordering spare parts, delivering engineering services, and liaising with the home office for advanced technical solutions. The engineer will work closely with clients to ensure system performance, resolve operational issues, and provide technical expertise, ensuring customer satisfaction and system reliability.

Key Responsibilities:

1. Troubleshooting & Field Service:
   • Travel on board vessels worldwide to troubleshoot issues with gas supply and cargo handling systems.
   • Diagnose and resolve system malfunctions, performing necessary repairs or adjustments.
   • Provide on-site technical support, testing, and commissioning services for customers.
2. Spare Parts Management:
   • Identify necessary spare parts and order them in a timely manner to minimize system downtime.
   • Work with the procurement team and suppliers to ensure the availability and timely delivery of spare parts.
   • Maintain accurate records of spare parts used and report to the service team for inventory management.
3. Customer Support & Liaison:
   • Act as the main point of contact for customers regarding after-sales issues.
   • Ensure that all customer complaints, service requests, and maintenance needs are addressed promptly and efficiently.
   • Provide clients with comprehensive technical guidance and training on the operation and maintenance of systems.
4. Coordination with Home Office:
   • Collaborate with the home office engineering and commissioning team to provide clients with more specialized solutions or advanced troubleshooting assistance.
   • Report back to the office with details of field issues to facilitate continuous improvement and product development.
   • Provide feedback to the R&D and engineering teams on recurring issues or areas for improvement in product design or performance.
5. Documentation & Reporting:
   • Prepare detailed service reports following field visits, documenting repairs, parts used, and any recommendations for future maintenance.
   • Ensure compliance with all relevant safety standards and quality protocols during service activities.
   • Maintain accurate and up-to-date service records in accordance with company procedures.
6. Continuous Improvement:
   • Monitor and assess the performance of C-LNG’s systems on client vessels and recommend system upgrades or modifications.
   • Participate in training and stay updated on new technologies, products, and regulatory changes in marine alternative fuel systems.
7. Safety & Compliance:
   • Ensure that all service activities comply with local and international maritime safety and environmental regulations.
   • Provide guidance to customers on maintaining compliance with marine industry standards, including emissions control and alternative fuel use.

Qualifications:

• Bachelor’s degree in engineering (Naval Architect, Marine Engineer, Machinery, or Electrical preferred).
• More 5 years of experience in testing & commissioning of ship’s machinery, electrical or other marine system; any experience on LNG gas supply, or cargo handling systems is a plus.
• Hands-on experience in field service, troubleshooting, and maintenance.
• Willingness to travel extensively and work in challenging environments.
• Strong communication skills for client interactions and reporting. Proficiency in both Chinese and English, with effective verbal and written communication skills.
• Knowledge of maritime safety and environmental regulations is a plus.

1) Support/Assist Sales team in coordination and arrangement of goods and services

2) Preparation of documents like Quotation, PO, invoices, authorisation letters, credit forms,

3) Handling and posting staff claim(OT, reimbursement, etc.) and cash management in coordination with accounts team(overseas)

4) Responsible for processing of customer enquiry through emails and phone calls Liaise with customers on their service enquiries

5) Assist during yearly audit by keeping proper records of stock in and out.

6) Assist in ISO standards preparation, filing and compliance. GST filing

Job Description & Requirements

Join our team as a Sales Supervisor, where you will play a pivotal role in ensuring customer satisfaction and maintaining the cleanliness of our shop. We are seeking an individual to fulfill the following roles and responsibilities:

Responsibilities:

1. Customer Service:Take care of walk-in customers, providing assistance and guidance.

2. Fruit Cutting and Packing:Help cut and pack fruits for customers, ensuring quality presentation.

3. Order Handling:Take orders from phone calls and prepare them for delivery.

4. Specialized Fruit Cutting:Required to specialize in cutting fruits, especially durian, meeting customer preferences.

5. Shop Cleanliness:Maintain cleanliness in the shop to create a welcoming environment.

Other Details:

· Weekend and Public Holiday Work:Required to work on weekends and public holidays to cater to customer needs.

· Night Shift:Required to work on night shifts to accommodate customer orders and deliveries.

We thank you for your interest, and we regret that only shortlisted candidates will be notified. All resumes received will be used for recruitment purposes only.

EA License ID: 18C9520

EA Registration ID: R1765753

Roles & Responsibilities

Our company is acting on behalf of our client who has good hardware business. They need experienced sales manager with the following job responsibilities and requirements-

Job responsibilities

1. Ensure and Provide consistent professional sales and product service

2. Responsible for the co sales products

3. Ushering customers and explain about company products

Responsible for presenting the different co products to customers.

Makes recommendations and serves customers.

Job highlights

8 off days monthly, rest days depend on schedule

Positive and nurturing working environment

Key Responsibilites:

• Perform full sales coordination process such as : customer service support, sales order entry, invoicing management, procurment of goods and making sure that deliveries have been made.
• Attend to call enquires, create new customer account, following up quotation with present and new customers
• Provide general sales support when ever required including preparing proposals & quotation & contract
• Process orders & maintain of company websites
• Update company online presence with latest promotional offering
• Attend to walk-in customer when ever necessary
• Assist in cold calls, email introduction company profile to new customer
• Follow up with Mainland China supplier for import/export documents
• To perform any other ad hoc duties as assigned by management

Requirements:

• Possess minimum 'N" or 'O' or Higher Education
• Able communicate effectively in english, both spoken and written
• Sales driven and results oriented
• Able to work independently, posses good multi-tasking skill
• Adapt to fast pace enviornment
• Bilingual will be added advantage

Other Information:

• Working hours: 8am - 5.45pm, Monday - Friday
• Performance based commission available

Role:

1. Fish or other seafood Selling.
2. Weight fish or other seafood.
3. Gutting and cleaning fish.
4. Package filets or whole fish.
5. Organize and clean shop.

Requirement:

1. Handle sales, customer complant and feedback.
2. Handle seafood product.
3. Able to Multi-Taskor Adapt to Fast-Pace Environment.
4. Good Communication Skills.

Role:

1. Fish or other seafood Selling.
2. Weight fish or other seafood.
3. Gutting and cleaning fish.
4. Package filets or whole fish.
5. Organize and clean shop.

Requirement:

1. Handle sales, customer complant and feedback.
2. Handle seafood product.
3. Able to Multi-Taskor Adapt to Fast-Pace Environment.
4. Good Communication Skills.

*Company car provided*

*Good commission scheme, on top of basic*

The person:

• NITEC and above
• Min. 2 years in service advisor/sales role of any relevant industry
• Basic technical knowledge in Material Handling Equipment (MHE)
• Class 3 license and computer literacy

The job:

• To obtain new service contracts and maintain contract renewal
• To campaign and get sales for major repairs and field service repair jobs and follow up on documentation
• To provide and follow-up on rental repair chargeable jobs
• To build rapport and provide logistics solutions to key and fleet customers

Architectural Glass Manufacturing Company requires

Sales Administrator

Responsibilities:

· Responsible for order processing via email or phone

· Check data accuracy in orders before releasing them to the Production Department

· Contact customers to obtain missing information or to answer queries

· Liaise with the logistics department to ensure timely deliveries

· Maintain and update sales and customer records

· Expedite orders through internal coordination

· Direct important feedback from customers to relevant departments

· Stay up to date with new products and features

· Provide administrative support and handle other ad-hoc tasks as assigned

Requirements:

· GCE ‘O’ level or high school diploma (or equivalent)

· Previous experience in sales administration or a similar role

· Good interpersonal and multitasking skills

· Proficiency with word processing and spreadsheet software, particularly MS Excel

· A team player with high level of dedication

· Ability to work under strict deadlines

· Strong attention to detail and accuracy

· Candidates who are able to commence on short notice will be preferred

Interested applicants, please send complete CV stating details of qualification, experience, current and expected salaries to:

Singapore Safety Glass Pte Ltd

112 Pioneer Road Singapore 639593

Email: [email protected]

Only shortlisted candidates will be notified

Responsibilities:

• To perform data entry and ensure all sales orders are processed correctly
• To support the sales team in customer handling when tasked
• To attend to telephone calls and assist in sales enquiries
• To assist in taking orders from clients
• To assist in liaising with the relevant operations department on job order progress till readiness for delivery
• To perform filing and other general administrative duties
• Any other ad hoc duties as assigned

Responsibilities:

1. Ensure projects are well executed within budget, on schedule, safely and with good quality.

2. Generate engineering drawings and calculate bill of materials.

3. Liase with vendors/contractors and production team for smooth project execution.

4. Prepare and submit project documentation (MDR/Operation Manual)

5. Prepare cost estimates, quotations and tenders.

Requirements:

1. Minimum Diploma in Mechanical Engineering or related engineering disciplines with 2 years experience or O level with at least 5 years of relevant experience

2. Experience in steel works and site installation works. Knowledge in tanks/piping fabrication and/or building construction project management.

3. A team player with good leadership skills

Responsibilities:

• Develop existing customers accounts and expand new accounts through sales quotations and sales closing;
• Manage sales activities; address customers' enquiries, follow up with site visits, orders coordination and payment collections;
• Work closely with other sales personnel on execution of marketing and sales activities;
• Other ad hoc assignment as assigned.

Requirements:

• at least 1 year's experience in construction building material with good network in construction industry
• Excellent in sales prospecting and able to drive sales process from plan to close
• Good oral and written communication skills
• Excellent negotiation and strong decision making abilities
• Execellent interpersonal relationship
• Self-motivated and a good team player

Job Description:

· Conceptualise, develop, design and implement creative graphics output from drafts to Final Artwork

· Visual branding and design

· Produce Social Media Content and graphics

· Carry out product photography and videography on a regular basis

· Keen eye for aesthetics, creativity and details

· Work closely with Marketing team and ensure final graphics and layouts are visually appealing

· Assigned design work need to be submitted in accordance with schedule and meet the required specifications and criteria

· Assist with ad-hoc projects

Requirements:

• Experience in F&B will be an added advantage
• Proficient in Adobe Illustrator, Photoshop, InDesign, Premier Pro
• Self-driven, strong organizational, interpersonal and communication skills
• Experience in photography and videography, including shoot, editing and post production
• Familiar with Social Media platforms
• Able to work on several projects simultaneously, efficiently, resourcefully and approach all jobs with a marketing perspective.

Job description:

• Reviewing and Disseminating Price Lists
• Collaborating with Sales Department to address product enquiries
• Compiling and analysing sales leads
• Managing and updating the E-Library
• Distributing marketing collateral and corporate gifts
• Orchestrating exhibition coordination
• Compiling miscellaneous job references, case studies, etc.
• Maintaining records of e-commerce sales

Job requirements:

• Good command of English
• Proficient in MS Office (Excel, Outlook, Word, PowerPoint)
• Willing to learn
• Excellent attendance record
• Fresh graduates are welcome to apply

• Assist in acquiring new customers and sell additional products to existing ones through identifying new sales leads, pitching products and/or services and maintain fruitful relationships with existing customers;
• Research organisations and individuals online (including and not limiting to social media) to identify new leads and potential new markets. Research the needs of other companies and learn who makes decisions about purchasing;
• Contact potential clients via email or phone to establish rapport and set up meetings;
• Plan and oversee new marketing initiatives. Attend meetings, and industry events;
• Prepare PowerPoint presentations and sales displays, contact clients to inform them about new developments in the company’s products, develop quotes and proposals, negotiate and renegotiate by phone, email, and in person;
• Provide reports and feedback to management about what is and is not working;
• Provide business support in sales activities, logistics and plant operations;
• Assist in managing the daily logistics operations such as ensuring enough supply of raw materials and smooth delivery of products;
• Liaise with the manufacturing unit to meet sales demand and monitor factory KPIs;
• Assist sales managers in trade processing, customer servicing;
• Provide support for internal customers such as overseas subsidiaries as well as monitor their control procedure;
• Monitor the efficiency of the manufacturing plants and oversee production planning;
• Monitor and support management in managing the performance of business units; and
• Other ad-hoc business development and operation assignments

Requirements:

• Preferably a 2nd Class Upper Honours Degree in Engineering, Science (Chemistry / Biochemistry / Food Science & Technology) or Business Studies;
• 3 to 5 years working experience and some experience in business development activities;
• Good with numbers;
• Strong communication skills and IT fluency;
• Creativity and problem solving skills;
• Willing to stay abreast in the industry and its current events;
• Ability to handle pressure and meet deadlines;
• Attention to details and good organisation/prioritisation skills; and
• Willing to business travel.

Key Responsibilities

• Responding to sales and rental enquiries from customers.
• Sending price information/quotation to customers by email.
• Receiving and processing confirmation orders.
• Issuing sales transaction invoices.
• Verifying orders, including customers' personal information and payment details.
• Maintaining and updating sales and customer records.
• Expediting orders through internal liaison with various stakeholders - production, finance, customer service

Requirements

Proficient in communications by email and using word processing and spreadsheet software.

Excellent written and verbal communication skills.

Team Player

Other Details

• Industry Type: Photocopier & Printer
• Position Title: Indoor Sales Admin Assistant
• Working Location: Penjuru
• Working Hours: 5 days - Mon to Fri 8.30am to 6pm
• Salary Package: From $2,500 to $3,000 depending on experience

Silver Bullion, the company behind The Reserve, was founded in Singapore as a response to the great financial crisis. Its vision was to build the safest place for precious metals, primarily gold and silver, to help its customers protect against the dire consequences of such events by reasoning from first principles.

As the Digital Marketing Executive, you will:

- Produce, update and maintain all Digital Marketing Assets, such as Website assets, designed to specifications and other requested collaterals

- Point person internally for all Digital Marketing Assets related enquiries

- Maintain and execute brand guidelines

- Manage third-party use of brand assets, such as giving approval of logo use and keeping track of third-party usage

- Create, update and maintain corporate templates such as letterheads, quotation briefs, etc

- Produce other in-house collaterals ad hoc, such as event collaterals, business cards, excess card, etc

- Manage and maintain Group Marketing Folder

- Work with IT team to update and maintain group websites where applicable

If you think you're a good fit, tell us what gold and silver mean to you. Please email your resume with a cover letter to [email protected]

Inside Sales management

· Establish clear department goals & objectives (define KPIs)

· Monitor, manage and improve KPI Metrics (sales, quotation and order throughput times,

customer satisfaction, hit rate ...)

· Continuous improvement of processes, procedures & work instructions

· Ensure compliance with internal control system measures

· Recognize and organize procedural and policy gaps and fix them pro-actively

· Incorporate a 24-7 customer service attitude

· Measure and improve individual inside sales performance (responsiveness, accuracy, sales, & efficiency)

· Coordinate and manage interactions with other departments (i.e. IT, Accounting, Engineering, Product

Management, Business Development etc.)

· Coordinate priorities with Engineering and Operations

· Coordinate and manage interactions with other group companies (i.e. Headquarters, STAHL HMI, India, etc.)

· Manage implementation and refine pricing policies

Business Development process

· Manage the business generation process (quotations, follow up, technical support, sales leads ...) for the SEA ,

Australia and Japanese market

· Implement comprehensive quotation proposals (technical advantages - customer benefits)

· Manage communications with External Sales team

· Clearly define Customer requirements & goals at the beginning of quotation process (Secure Customer

answers to engineering basic project questions upfront) in coordination with the External Sales team.

· Develop “opportunity ownership mentality”

· Initiate and manage proactive selling activities (Target customers with low sales, new customers, new & key

product promotions ...)

· Manage price negotiations in line with applicable rules and regulations.

· Manage customer complaint log and issue corrective and preventive actions

· Obtain Customer feedback through surveys, meetings & teleconferences

· Establish business improvement ideas and lean management

Order handling process

· Monitor and deliver on deadlines when necessary.

· Manage and charge for change orders.

· Manage quick turnaround of errors, mistakes & customer requests.

· Handle and coordinate RMAs (Return Material Authorization’s).

Developing the team

· Coach & train Internal Sales team members on efficient processes and policies

· Build technically competent Internal Sales team (Product, Applications & Customer Value) through coaching

and training.

· Coach and train on selling skills (selling basics, cross selling, etc.)

· Coach and train on proactive and effective customer service that builds strong & lasting customer

relationships.

Education and/or Experience Requirements

· Bachelor of Science degree in Electrical/Electronic or Instrumentation Engineering or Technology/Bachelor of

Engineering / Bachelor of Arts Business Administration

· Minimum of (5) years’ experience with proven Customer Service track record.