SmartPaw is Singapore First Smart Pet Online Shop E-Commerce platform. Over here, we have the widest range of pet technology related products in Singapore. At the same time, we carry popular pet brands for all kinds of pet care needs.One of the our key area is to bring in innovative and premium pet technology products in order to help simplify your pets well being and pet owners lifestyle. We believed in quality services and pet products to build a good relationship with our customers and at the same time, we keep pets socially engaged and mentally happy. Our mission is to simplify your pet and pet owners life with the help of pet technology.

We are seeking a highly motivated and creative intern to support our marketing team. This is a fantastic opportunity to gain valuable hands-on experience in the digital marketing field, working alongside experienced professionals.

Responsibilities:

Assist with live show preparation: Research product information, gather talking points, prepare visuals and scripts for live shows on marketplaces.

Support content creation: Assist with social media content creation, including gathering user-generated content, scheduling posts, and preparing captions.

Conduct basic data analysis: Assist with tracking and reporting on basic marketing metrics, such as social media engagement and website traffic.

Perform designing/video tasks: Support the marketing team with short videos for advertising purposes.

Stay updated on industry trends: Research and report on emerging trends in digital marketing and the pet tech industry.

Allowance : $500 to $800

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)

• Service existing account and ability to develop new business.
• Liaise with suppliers to formulate marketing plans and meeting targets.
• Responsible for development of customers to promote products into their project development cycles.
• Service existing account and ability to develop new business.
• Work training will provide by company.
• Self-motivated and team player.
• Strong communication and interpersonal skills.
• Candidate must possess at least Diploma in Engineering (Electronics) or equivalent.
• Compensation commensurate with experience
• Candidate with relevant experience will be considered as Managerial position.
• No working experience candidates welcome to apply
• Entry-level position

· Provide clerical and minor technical support for the sales department of the company.

· Recordkeeping responsibilities may include sales and expense reports, electronic databases and sales proposals for prospective customers.

· Plan meetings and ensure that sales representatives in the field are in contact with home office staff.

· Process orders via email or phone with both customers and vendors.

· Get suitable quotes / pricing and check data accuracy in orders and invoices

· Contact clients to obtain missing information or answer queries

· Liaise with the Logistics to ensure timely deliveries

· Maintain and update sales and customer records

· Develop monthly sales reports.

· Communicate important feedback from customers internally

· Should be able to manage and distribute information within an office. This generally includes answering phones, taking memos, and maintaining files.

· Assist in Bookkeeping, mailing and filing duties. Duties may range from creating spreadsheets to reporting expenses to Manager / General Manager. As such, may be required to be knowledgeable in office bookkeeping software, such as Microsoft Excel, MYOB and ERP solutions.

· Be of assistance to the admin team in the generation of monthly invoices and other adhoc duties as and when needed.

· Basic knowledge of word processing, desktop publishing, report generation, project management, and other such relevant applications. Advance level knowledge will be an added advantage.

COMPANY DESCRIPTION

Red Shield Industries (RSI) is the social enterprise arm of The Salvation Army. By re-using, recycling and restoring donations in kind from the public and corporations, it generates income through its Family Stores to support our mission to provide holistic care to the community.

RSI also strives to assist humanitarian needs in times of crisis and emergency, leveraging on its logistics network to deliever aid to crisis areas in the region quickly and efficiently.

Working closely with local and international organisations, RSI engages them in meaningful programmes for their coprate social responsibility initiatives.

https://www.salvationarmy.org/singapore/red_shield_industries

RESPONSIBILITIES

Marketing

• Responsible for managing and growing our publicity and promotional platforms via various online, social, outdoor, and print media.
• Work with sales and donor operators to develop and implement appropriate marketing activities.

Sales and Event Projects

• Undertake sales and event projects, including evaluation planning and execution in conjunction with the Retail and Administration.
• Help to increase revenue streams through marketing campaigns to drive sales activities.
• Work with functional managers on detailed event plans and budgets to deliver cost-effective sales projects.
• Work with functional managers on marketing plans to promote awareness of our e-platforms.

Roadshows/Exhibitions

• Maintain awareness of other TSA charity initiatives and activities both locally and regionally that may impact event activity.

Development of Marketing Collateral

• Undertake the development of marketing collateral to exhibit the works of TSA and RSI.
• Initiate & and place news, case studies, feature stories, and broadcasts.
• Work with Public Relations TSA on editorial write-ups and content for RSI in print and online media.

Promotions & Publicity

• Build awareness of TSA and RSI works, promote the services they offer, and drive the marketing program to achieve deliverables.
• Assist Public Relations with the coordination of media events and publicity activities.

Marketing Communication

• Monitor and assist in reviews to ensure that the organization is reaching the correct audiences and achieving its communication goals.
• Website publicity and promotions.
• Assist in the review, development, setup, and maintenance of the website.
• Track and report trends analysis.

Donor & Customer Care Management

• Work with functional managers on campaigns to build awareness of TSA and RSI works, promote their services, and help increase donation income streams through marketing campaigns.
• Work with functional managers on campaigns to expand our outreach base.

Digital/E-Marketing

• Responsible for managing and expanding Red Shield Industries e-commerce through planning, executing, and optimizing sales and marketing efforts across multiple channels digitally and offline for Red Shield Industries Singapore.
• Design prospecting campaigns and marketing plans to acquire customers and donors across new e-commerce platforms.
• Analyse market trends in relation to Red Shield Industries business and target segments.
• Discover new opportunities in digital marketing to achieve Business KPIs
• Drive inbound calls, emails, and web interface to focus on maintaining and expanding business relationships/market share with existing and new customers.
• Leverage contact information and market data to optimize reach using CRM.
• Utilize and leverage digital technology to handle marketing leads effectively.

Ad hoc Projects

• Undertake any projects and specific duties as assigned by management from time to time.

Preferably 3rd year university

Job Requirement

• Able to commit at least 9 months
• Good communication skill
• Creative in generating innovative ideas
• Good analytical skills
• Attention to detail

Work hours

Mondays to Fridays (8.30am to 5.30pm)

Work location

356 Tanglin Rd, Singapore 247674

南洋社会科学学院是新加坡教育部私立教育理事会批准注册的高等教育机构，致力于构筑融汇东西方优质高等教育资源的终身学习平台。学院分别与中国顶尖高校、西方杰出高等教育机构合作，解析和传播支撑中国成功高速发展的理论与经验，研究和传授西方社科领域教研的最新发展方向与成果，培养兼具东方智慧与全球视野的复合型人才。

学院与中国知名高校联合打造了MBA硕士学位项目，中文教学，在职学习，在新加坡招生和授课。

学院现开放 营销经理 岗位，负责学院项目的整体营销工作，与招生团队紧密配合，对营销目标负责，推动各项目招生目标高效完成。

岗位职责：

• 根据项目年度招生计划，负责营销计划的制定、实施；
• 负责学院各类教育项目的市场定位、策划和宣传推广；
• 负责各类项目的内容（文、图、视频等）策划、生产；
• 负责学院官网的更新迭代及各自媒体平台的日常运营；
• 负责各类项目的广告物料的策划、制作与广告投放等。

岗位要求：

• 拥有丰富的市场营销经验，熟悉中、英自媒体平台的运营和广告投放，有教育行业工作经验者优先；
• 本科及以上学历，市场营销、广告、传播、商科等专业优先；
• 中英文娴熟，具有良好的文字功底；
• 具备营销工作所需的各类技能，包括但不限于图片设计、视频剪辑等；
• 具有强烈的责任心，学习能力强，抗压能力强。

薪酬面议

Key Responsibilities:

• Manage weekly & monthly sales reporting to internal teams
• Review and coordinate sales orders with retailers and internal Supply Chain team
• Assist, support and organize trade promotions, events and roadshows
• Perform and analyse market research data, and any marketing related reports when required
• Assist on daily operation tasks, and manage team’s calendar
• Perform any ad-hoc task as assigned by the management

Reporting Relationships:

• This role reports into the Brand Director SEA

• Degree holder
• Energetic, independent, creative and innovative mindset, strong interpersonal, analytical and organizational skills
• Result-oriented and able to work under fast-paced environment
• Excellent command of spoken and written English
• Excellent command of Microsoft office
• Ability to work independently as well as a good team player

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Marketing Manager Job Description

We are seeking an innovative marketing manager to promote our company's brand and services. In this role, you will be optimizing our marketing strategies, managing the marketing department's budget and staff, as well as preparing forecasts.

To ensure success, you will need extensive knowledge of marketing strategies and the ability to identify new business leads. An outstanding marketing manager will be someone whose expertise translates into increased brand awareness and profitability.

Marketing Manager Responsibilities

• Evaluating and optimizing marketing and pricing strategies.
• Analyzing market trends and preparing forecasts.
• Generating new business leads.
• Develop strategies and tactics to get the word out about our company and drive qualified traffic to our front door
• Deploy successful marketing campaigns and own their implementation from ideation to execution
• Experiment with a variety of organic and paid acquisition channels like content creation, content curation, pay per click campaigns, event management, publicity, social media, lead generation campaigns, copywriting, performance analysis

· Produce valuable and engaging content for our website and blog that attracts and converts our target groupsS

· Build strategic relationships and partner with key industry players, agencies and vendors

· Prepare and monitor the marketing budget on a quarterly and annual basis and allocate funds wisely

· Oversee and approve marketing material, from website banners to hard copy brochures and case studies

· Measure and report on the performance of marketing campaigns, gain insight and assess against goals

· Analyze consumer behavior and adjust email and advertising campaigns accordingly

Marketing Manager Requirements

· A Bachelor’s degree in marketing, business or any other relevant field

· Sound understanding of marketing fundamentals and tactics

· Creative thinking and problem-solving ability

· Leadership and project management skills

· Knowledge of digital marketing and social media marketing strategies

· Excellent verbal and non-verbal communication skills

· Proficiency with marketing tools and software

· Proficient in marketing research and statistical analysis

· The ability to work under pressure.

· Availability to work within opening hours (e.g. evenings, holidays, weekends).

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Title: Trade Marketing Assistant Manager/ Executive (ID8122)
Location: Lakeside
Working Hour: 5 days work Monday-Friday 9am – 6pm
Salary: $4500 - $6000

Job Description:
• Assist the Marketing Director in supporting the sales team (Retail and Food Service) with promotional activities and campaigns by providing logistical support, coordinating agencies and materials, and ensuring the timely execution of marketing initiatives.
• Assist the Marketing Director in planning and executing marketing campaigns to promote the company's own core brands and third-party brands.
• Manage relationships with 3rd party brand partners, coordinating marketing initiatives and promotional activities.
• Develop advertising and promotional materials for various channels, including digital, print and social media.
• Collaborate with sales team to develop sales support materials, trade decks, retail in-store point of sales materials, online sponsored ads and product catalogues.
• Manage marketing budget and activation
• Coordinate participation in trade shows, exhibitions and industry events to showcase the company’s product and services.
• Develop and implement marketing strategies to drive foot traffic and sales within the retail showroom.
• Execute showroom-specific marketing campaigns, events, and initiatives aimed at attracting potential customers and enhancing the retail experience.
• Oversee retail merchandising efforts, ensuring that products are displayed effectively to attract customers and optimize sales.
• Manage ongoing maintenance and updates for mobile apps (eg Food Service CRM, Food Service ordering app, Merchandiser App) with external agency. This include bug fixes, feature enhancements, platform optimization.
• Monitor app performance, troubleshoot issues and implement solutions to ensure optimal functionality.
• Work closely with UX/UI designers to create intuitive and visually appealing user interfaces for mobile apps. Conduct user research, gather feedback, and iterate designs to enhance overall user experience.
• Monitor and analyse the performance of marketing campaigns and initiatives.
• Prepare regular sales reports and presentations to communicate sales and marketing performance.

Requirement:
• Candidate must possess at least a Diploma in Business/ Marketing.
• At least 2-3 years of FMCG trade marketing and/or marketing experience
• Prior experience in trade marketing.
• Strong understanding of digital marketing and social media.

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Job Title: Sales Admin (ID4254)
Location: : Tuas
Working Hours: Mon to Fri 8.30am-5.30pm, Sat 8.30am-1.00pm
Salary: $2000-$2500

Roles & Responsibilities
• To respond quickly and efficiently to all in-coming sales enquiries, by telephone, fax and email, preparing brochure.
• Respond to complaints from customers and give after-sales support when requested.
• Provide administrative support to sales team.
• Handling/follow up with customers on all sales support matters.
• Process sales order and follow up payment with clients.
• Coordination and monitor for clients’ order.
• Prepare shipping documents for overseas shipments; Delivery Orders (DO) for local deliveries and inform customers of shipment details.
• Handle ad hoc administrative duties as assigned.

Requirements
• Min GCE N or O Levels Min 1 year similar work experience
• Entry Level candidates are welcome to apply, must be willing to learn PC literate

A N B superstore is recruting sales demonstrator

A N B is a well establisehed household superstore selling a wide range of product ranging from household/ Gift to all kinds of electronics items.

As we are located in a busy street, we are intending to set up retail booth to boost sales and revenues

Applicant need to have experience in sales demostration or online sales experience.

Product training will be given.

Weekend/ Ph workshift is expected due to heavy weekend crowd.

Basic salary plus comission

5 days work week

- Able to handle sales pressure

all are welcome

As a Sales Manager, you will be responsible for leading and managing our sales team to achieve sales targets and drive revenue growth.

You will develop and execute sales strategies to meet sales targets and expand the customer base.

You will provide regular reports to management on sales data analysis and sales performance metrics.

You will also attract and engage customers with creative offerings and launch sales programs.

You will oversee customer issues and manage escalated customer complaints with sensitivity and expertise to ensure an exceptional customer experience.

In addition, you will manage our sales fulfillment process and work closely with other departments to align sales strategies with overall business goals.

What will the Right Person Look Like?

• Degree in Business or related field, with at least 5 years of proven experience in sales and customer service related roles
• Proficiency in Microsoft Office suite and other operational software
• Excellent leadership and people skills
• Strong analytical and problem solving abilities, offering tailored solutions and actions to meet customer needs
• Passion for delivering exceptional customer service and a commitment to customer satisfaction
• Excellent communication skills, with a focus on effective listening and empathising with customers
• Strong command in English and Mandarin (both spoken and written) as this role requires you to liaise with our internal and external stakeholders

We are seeking a highly motivated and customer-oriented individual to join our team as a Customer Service Representative. In this role, you will be responsible for providing exceptional service to our clients, addressing their inquiries, resolving issues, and ensuring overall customer satisfaction. The ideal candidate should possess excellent communication skills, problem-solving abilities, and a strong commitment to delivering outstanding service.

Key Responsibilities:

1. Respond promptly and professionally to customer inquiries via phone, email, or chat.
2. Resolve customer complaints and issues effectively and efficiently.
3. Escalate complex problems to the appropriate department for further investigation and resolution.
4. Maintain accurate records of customer interactions and transactions.
5. Collaborate with other team members to ensure a seamless customer experience.
6. Provide feedback to management regarding customer concerns and suggestions for improvement.
7. Meet or exceed performance targets for customer satisfaction, response time, and resolution rate.

Requirements:

1. Bachelor's degree or equivalent experience in customer service. CEI certifcied would be preferred. KAH will be bouns.
2. Excellent communication skills, both written and verbal.
3. Ability to multitask and prioritize tasks effectively.
4. Ability to work independently as well as part of a team.
5. Positive attitude and willingness to learn and adapt to new processes.
6. Singaporean citizenship or PR preferred.

Location: Singapore

Salary: Comission Base

Benefits: Employee discounts

How to Apply: Please send your resume and cover letter to [email protected] with the subject line "Skyline Agency Singapore - [Your Name]."

Responsibilities

- Responsible for managing the incoming and outgoing shipment.
- Attend to customer enquiries and follow up enquiry.
- Support and assist outdoor sales personnel for inquiries and quotations.
- To build, establish, maintain and improve relationships with customers.
- Handling of all billing and invoice.
- Cold call potential customers.

Requirements:

• Candidate must possess at least Diploma in any field.
• At least 1 Years in relevant experience
• Good team player with the ability to work independently
• Knowledge in Microsoft applications
• Preferably Junior Executive specialized in Customer Service or equivalent.

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Grounded in a talent-centric mindset, Maker Lab is a marketing agency designed to build decentralised technology-led agency teams, rooted in collaboration with clients from the ground up. Maker Lab’s cross-functional teams of multidisciplinary specialists are embedded into client teams across digital marketing competencies — from measurement & analytics to content production.

Growth Marketing Manager (Singapore)

12 months fixed term contract

As the Growth Marketing Manager, you'll work with the APAC division of one of the largest video-sharing platforms with a growing community of video creators and consumers. Your work is instrumental in identifying opportunities to develop the Creator Community in the region and will result in more Creators considering video-sharing as a platform for growing their audience and expressing their creativity. 

You’re someone with an experimentation mindset and will be leading growth marketing initiatives to accelerate creator growth and retention in key markets. Working closely with product marketing managers, data scientists, strategists and experts, you will be evolving our approaches and providing growth hacks and solutions to transform the business.

Role:

• Develop acquisition and retention strategies to drive product adoption and growth via our own and operated platforms (e.g. in-app notifications, email)
• Analyse marketing and product funnels to identify opportunities and build audience segmentation to drive step-changes in creator and revenue growth.
• Define marketing channel mix and use lifecycle marketing principles to create personalised and engaging experiences for creators. 
• Design and execute campaign strategy by working closely with agency partners and internal stakeholders to develop creatives and content. 
• Generate and structure plans to execute projects, manage project priorities and allocation of resources within the project. 
• Monitor and analyse key metrics and KPIs for growth and lifecycle marketing campaigns, such as product adoption rate, open rate, click-through rate, conversion rate, retention rate, churn rate, etc.
• Collaborate with global, regional, local and cross-functional teams to design growth experiments and A/B testing initiatives, leveraging user feedback and behavioural data to inform iterative improvements and optimise the product-market fit. 

• Stay informed about, communicate, and apply new or current trends and best practices in digital marketing and analytics.

You:

• Bachelor's degree or above, 5+ years of professional experience with at least 2-3 years of experience in growth, performance or lifecycle marketing strategy. 
• Two+ years of experience in the technology industry or a deep understanding of the technological landscape is a nice to have but not an imperative. 
• Strong understanding of growth concepts, user journey optimisation and experimentation frameworks with hands-on experience in developing marketing campaigns based on personas and segmentation cohorts
• Creative expertise, understanding of creative strategy and production process
• Understand the attribution of marketing data (e.g. multi-touch attribution, cannibalisation optimisation, marginal efficiency, etc.)
• Experience with marketing automation and CRM platforms, a deep understanding of marketing measurement and revenue models (e.g. LTV, ROI etc.)  is a nice to have but not an imperative for this role. 
• Passion for the web video/video-sharing ecosystem and digital culture. Understand video-sharing platforms its creators and identify opportunities to celebrate the creator community.
• Strong project management, ability to work across project teams on several projects at once, and previous experience working with agencies
• Sensitive to data with strong analytical skills, maintains curiosity and self-motivation, excellent communication skills, ability to cope with work pressure, have top-level awareness and ability to pinpoint and overcome challenges.
• Exceptional verbal and written English communication and presentation skills and, ideally, fluent in another Asian language to support the projects across JAPAC.

Please note: due to the high volume of applications, only successful candidates will be contacted with a follow-up introduction email.  If you do not receive an email from Maker Lab, your application has been unsuccessful this time around. Look out for future roles! By submitting your application, you consent to the collection, use and disclosure of your data by the Maker Lab team for the purposes of your application. Where your application contains personal data of third parties, you confirm that you have obtained all necessary consents to provide the Maker Lab team with such personal data and that we may collect, use and/or disclose such data in accordance with the Personal Data Protection Act 2012.!

Marketing Manager

The ideal candidate will have a strong track record in leading successful marketing campaigns, has the ability to think analytically and creatively, and capable of being focused and disciplined. You will work closely with Management to formulate and create the Company's overall marketing strategy and plan. You will lead and manage marketing campaign creation and execution.

Job Description

• Help create and promote the overall brand identity of the company
• Effectively execute the marketing and communication activities according to the Company's marketing plan
• Effectively execute and manage the Company's Digital Marketing platforms
• Effective manage the Company's Marketing Performance Analytics and initiate performance improvement plans
• Prepare and manage marketing plan for product, service, idea or event
• Develop and coordinate promotional as well as collateral materials like brochures, videos, binders etc.
• Analysing budgets, preparing annual budget plans, scheduling expenditures, and ensuring that the sales team meets their quotas and goals.
• Drive customer acquisition through online marketing campaigns
• Provide marketing support for client development, pre-positioning and proposal support for priority pursuits
• Be client-facing and be accountable for deliverables to clients within agreed timeline
• Foster and manage positive customer relationships
• Oversee and prepare marketing budgets

Requirements

• Bachelor’s degree in marketing, business administration, or related field
• Minimum 5 years of experience in marketing
• Extensive experience in sales, marketing, advertising, and brand management will be preferred
• Experience in website design and content development; experience in copywriting preferred
• Digital marketing/advertising expertise preferred
• Experience crafting spreadsheets and other data collection/presentation methods
• Extensive knowledge of current and relevant markets preferred
• Stellar written and oral communication skills

• Work in Jewellery , pawnshop before preferrred
• Explain functions and qualities of our products to customers.
• Handle customer queries on products and promotions
• Restock items that are running low and maintain proper product display.
• Assist with stock count and placement of new products.
• Handle customer complaints professionally
• Minimum <"0" levels >
• Fluent in <English>, <Chinese>, and <foreign> language eg. Malay language as candidates require to communicate with Mandarin and Malay speaking customers
• work experience required at least 1 to 2 years for the above job position.
• Able to work on weekends.
• 5 days work
• Familar with e commerce, Facebook and other social media
• Basic knowledge of MS Office and Google Workspace
• Medical benefits
• Good personality and well-groomed

About Us 

Refract Technologies is a family of 80+ members and growing. We are engineers, game producers, artists and entrepreneurs, all with deep passion and experience in the gaming and technology industries. We’re here as veterans from the likes of Electronic Arts, Ubisoft, Unity, IGG, Gumi, XII Braves, Creative Technologies & more. 

Our vision is to extend human experience beyond reality through innovations in gaming and entertainment. We are game changers. 

The Role 

As the Assistant Marketing Manager at Refract Technologies, you’ll be responsible for curating engaging touch points across all outward facing channels. This role will see you flexing the full spectrum of your marketing muscles - between proposing and executing successful campaigns, defining timelines, collaborating with other internal product and corporate development teams, and getting your hands on creating all manner of marketing materials as well. 

If you’re a jack of all trades, with a flair for presentation and processes - we’d love to speak with you! 

Responsibilities

Digital Marketing 

• Design and implement comprehensive digital marketing strategies to enhance brand presence and user engagement. 
• Manage paid advertising campaigns across various platforms, ensuring optimal alignment with marketing goals. 
• Collaborate within an agile team environment to develop cohesive marketing strategies. 

Performance Marketing 

• Analyse campaign performance using metrics such as CPA, CTR, and CPC, and adjust strategies for maximum efficiency. 
• Conduct A/B testing to refine approaches for improved campaign results. 
• Efficiently manage budgets to maximize ROI and meet financial objectives. 

Conversion Optimisation 

• Analyse and optimize conversion funnels to boost sales and marketing efficiency. 
• Implement strategies to enhance funnel performance, driving increased conversions. 
• Work closely with sales teams to align marketing tactics with sales goals. 

SEO and Content Production 

• Develop and execute SEO strategies to improve organic search visibility. 
• Perform keyword research and optimize content for better search rankings. 

• Manage content calendars and lead the production of high-quality content, utilizing tools like Adobe Photoshop and Premier. 
• Create visually compelling marketing materials and digital content. 

Reporting and Analytics 

• Use analytics tools to track and report on campaign performance, providing insights and recommendations. 
• Regularly report to management on the results and ROI of campaigns. 
• Keep abreast of digital marketing trends and technologies, continually refining marketing strategies. 

Skills and Experience Required 

• Bachelor’s degree in Marketing, Business, or a related field. 
• At least 3 years of experience in digital marketing, with a strong focus on performance marketing. 
• Proficiency in SEM, SEO, Social Media Marketing, and content production. 
• Experience with content production tools such as Adobe Photoshop and Premier. 
• Strong understanding of digital marketing metrics and analytics tools. 
• Experience with A/B testing and conversion optimization. 
• Excellent communication skills and the ability to work collaboratively in a cross-functional team. 
• Creative thinking and problem-solving abilities, with the capacity to manage multiple projects in a dynamic, agile environment. 

Responsibilities

• Responsible for establishing, maintaining, and expanding customer relationships in order to achieve positive customer experiences
• Responsible for maximizing revenue opportunities and customer retention.

Requirements

• Min Diploma in Marketing or related
• Min 2 years of working experience in sales support environment with customer relationship and maintenance responsibility

Please kindly email your resume in Ms Word to [email protected]

We regret to inform that only shortlisted candidates would be notified.

Registration Number: R1328870

EA License No. 22C1026

Are you a self-motivated, result driven individual looking to working in a fast paced environment? If you are such an individual, we are keen to explore the opportunity to have you on board.

Job Title I: Account Sales Manager

Responsibility:

· Market the company’s products and services to clients to ensure achievement of monthly sales targets;

· Manage and coordinate all sales accounts;

· Identify and develop new business market opportunities;

· Prepare and follow up on customer enquires and quotations;

· Conduct sales presentation, solution recommendation to prospective clients;

· Able to propose suitable solution and compliance list according to tender requirements;

· Build and maintain good customer relationship for revenue growth and customer retention;

· Maintain an awareness of new development in the industry;

Requirement:

· Diploma/Degree in Engineering or equivalent;

· Working experience in IT or security industry will be advantageous;

· Team player with strong communication and interpersonal skills;

· Able to work independently in a fast spaced environment;

· Energetic and high level of work commitment with a positive mindset;

Other Information:

· 5 days work week (9:00~18：00)；

· Office at Bukit Batok;

· Attractive salary package (3.5K~5.5K)