Marketing Assistant Responsibilities

• Undertake daily administrative tasks to ensure the functionality and coordination of the department’s activities

• Support marketing executives in organizing various projects

• Conduct market research and analyze consumer rating reports/ questionnaires

• Employ marketing analytics techniques to gather important data (social media, web analytics, rankings etc.)

• Update spreadsheets, databases and inventories with statistical, financial and non-financial information

• Assist in the organizing of promotional events and traditional or digital campaigns and attend them to facilitate their success

• Prepare and deliver promotional presentations

• Compose and post online content on the company’s website and social media accounts

• Write marketing literature (brochures, press releases etc) to augment the company’s presence in the market

• Communicate directly with clients and encourage trusting relationships

Requirements and skills

• Proven experience as a marketing assistant

• Good understanding of office management and marketing principles

• Demonstrable ability to multi-task and adhere to deadlines

• Well-organized with a customer-oriented approach

• Good knowledge of market research techniques and databases

• Exquisite communication and people skills

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

• Receive and respond to customer sales inquiries via email and company work phone from Website including webshop, Google/FB/Instagram/LinkedIn/blogs, WhatsApp, SMS, staff referrals, etc
• Tally, Track, Manage, Communicate and Coordinate between customers and inspectors for mould inspection bookings, amendments, res-cheduling as well as cancellations using Google Calendars, Tracking Sheet, Filemaker, ICAB
• Manage webshop sales & inquiries including coordination for self collection and deliveries working closely with warehouse and delivery coordination
• Prepare invoice using internal system and manage pipeline tracker
• Provide support and coordination to Hygiene business sales team

• GCE “O” Level, Diploma in any discipline or higher with relevant hands-on experience in similar environment
• Passionate about sales, providing excellent customer service and building relationships with customers
• Independent, Takes pride in the work, Motivated, Service-oriented, able to multi-task and work under pressure
• Possess a strong work ethic and team player
• Computer literate, knowledge & proficiency in Microsoft and google applications
• Proficient in using Google Sheets

• Training provided
• We provide 16 days of annual leave, medical and dental benefits, along with insurance coverage to our employees

We are looking for a dynamic relationship builder and collaborator as an intern for our MBC department. You will support the Junior & Senior MBC colleagues to help drive our Marketing and Communications strategies.

As an intern, you will get the opportunity, but not limited to:

• Develop, organise and manage event requirements, from ideation to execution, in conjunction with the Sales Department’s objectives
• Work with regional Sales Teams and partner on campaigns and initiatives
• Develop collaterals/PowerPoint slides specific to the events, together with the Creative Team
• Coordinate printing of any collateral for campaigns
• Speak with internal Subject Matter Experts on content creation needs, if required
• Prioritise objectives with the Sales Team, be proactive in lead creation as well as evaluation of events’ statistics and summaries
• Coordinate with event organisers to supply any necessary information for promotional materials, such as logo, links etc.
• Create campaigns in sales systems, ensuring correct tagging of all contacts
• Pull relevant lists from sales systems
• Initiate tracking, managing and uploading post event results
• Prepare reports to track campaign activity and outcomes
• Working with the MBC to deliver excellent service by providing operational support for both External and Internal communications activities, aimed at helping to deliver thought leadership for Ensign, as well as to work with HR teams to roll out People Strategies.
• Work on different parts of the Marketing and communications lifecycle such as digital, events, creative development, people communications and change management.
• Participate in different aspects of Marketing, Brand and Communications projects, and possibly leading your own project.

Responsibilities:

• Carry and participate in networking and lead generating activities.
• Perform business development activities to ensure continuous stream of new accounts.
• Creating a procedural system to ensure client expectations and requirements are met.
• Ensure continuous pipelines of sales activities from existing clienteles.
• Ensure that organization set objectives and KPIs are met.
• Lead contract negotiations effort.
• Curate strategies to increase sales per capita and customer satisfaction (e.g. upselling of services).
• Manage and strengthen customer acquisition programs.
• Stay abreast of industrial and market developments.

Requirements:

• Candidates should bring along a Diploma in Hospitality Management or possess any equivalent professional qualifications in Hospitality Management.
• Possess at least 3 years of experience in hospitality sales function.
• Prior exposure in an environment revolving luxury residence or the real estate industry will be advantageous.
• The ability to perform in a high stress environment.
• Comfortable in working independently and as a team player.

How to apply:

By submitting any application or resume to us, you will be deemed to have agreed and consented to us disclosing your personal information to prospective employers for their consideration.

We regret only shortlisted candidates will be notified.

Registration No.: R1101084

EA License No.: 20C0426 (Elitez & Associates)

The Sales Strategy Intern will be supporting the APAC Sales Strategy team across Singapore and Sydney. This position will play an active role in analyzing market dynamics across Asia as well as contributing to the execution of commercial deals by providing analytical support (e.g. benchmarking, performance analysis).

Your responsibilities may span across the following areas:

• Monitor and conduct research on the competitive landscape and market trends, particularly in the new media and digital space
• Perform quantitative and qualitative analysis of market intelligence and visualise data into key succinct points
• Work closely with Sales teams to prepare drafts financials, benchmarks and performance analysis for commercial deals
• Prepare overviews / business update presentations for Management
• Work in cross-functional teams across various departments on other strategic initiatives

Television Distribution Marketing is a B2B marketing that support our licensees to launch our shows on their broadcasting platforms. Our team will be supporting our clients on TV Series and FILMS that are under NBCUniversal.

Your responsibilities may span the following areas:

• Assist in marketing materials to support client’s promotional activities
• Research on show information to include in the pitch deck.
• Reformat of pitch decks from LA to cater to clients’ pitches in Asia
• Assist in sales pitches presentations
• Manage and update company database for marketing contact in APAC
• Assist in organizing marketing events in Asia
• Assist the marketing team in administrative tasks.
• Reformat marketing strategy decks to allow relevant information for different clients in different markets

The Marketing & Affiliate Intern will support the APAC Marketing team, working across the Family & News portfolio of channel brands including CNBC, DreamWorks, Sky News, and Studio Universal.

• Support the Marketing team with planning and execution of consumer and trade marketing campaigns across APAC, working closely with international teams in Asia, Australia, and the UK
• Service key affiliates across APAC with monthly and weekly marketing deliverables including but not limited to programming highlights, cross promos, key arts and imagery, digital banners, reporting, etc.
• Create monthly programming highlights and liaise with translators to provide localised versions in various languages
• Conceptualise and send out monthly Inside CNBC eDMs to affiliates
• Liaise with graphic designer to brief artwork requests for marketing assets
• Liaise with on-air creative team to provide affiliates with cross promos
• Assist with new affiliate onboarding and launch marketing campaigns
• Support Head of Comms & PR on press release materials, media giveaways, and coverage reporting
• Liaise with external vendors such as event agencies and premiums suppliers
• Manage merchandise inventory and oversee shipping logistics
• Provide event support including but not limited to consumer activations, affiliate, and trade events

The Marketing Intern will work closely with the Regional Marketing team to support the proper execution of film releases in markets across the region. You will facilitate and provide administrative and operational support on theatrical marketing of Universal Pictures films releases in South Asia region. 

Your responsibilities may span the following areas:

• Liaise with Home Office and licensee partners on film & franchise related matters
• Assist with servicing marketing assets and materials to partners, local offices, and vendors.
• Assist with facilitating execution of publicity and promotions activities
• Consolidate campaign marketing reports during and after release
• Support region’s merchandise needs including gathering and submission of orders, facilitating creative approvals, and managing delivery
• Contribute to insights and ideas in creative brainstorms
• Assist with preparing any ad-hoc reports and presentation decks as needed
• General data and information gathering, collating, and reporting
• Collating, extracting and verifying information from Magic
• Ad-hoc administrative support as required

You will support the APAC Franchise Strategy and Brand Marketing Function across the below core responsibilities:

• Regional APAC Universal Franchise Strategy and execution 
• Regional APAC Universal Theatrical Brand Marketing
• Regional APAC Symphony  
• Universal APAC Parks Brand Marketing 

Your responsibilities may span the following areas:

1. Theatrical Brand Marketing/Park/Symphony

• Support the Parks initiatives in APAC
• Help with the Approval process of various initiatives at the parks – marketing, entertainment, social/digital campaigns
• Support in preparing movie slate presentations for TVD and Theatrical partners in the region
• Work closely with theatrical, Parks, CP, TVD group to plan and execute key symphony initiatives

2. Franchise Strategy

• Assist Regional/local franchise leads on planning and execution of local initiatives, including approval process
• Build Regional social/content calendar working with the global team
• Assist in live events/digital amplification/gaming ideas needs for the region

• Develop equipment sales budgets and plans, activities, processes and resources and campaigns and manage the operational activities of a sales team for an assigned geography, product line, or market segment.
• Negotiate sales with existing and new customers who are of strategic importance to the organization.
• Manage and work closely with dealers in assigned countries to achieve sales growth, market share and margins.
• Prepare sales forecasts and budgets, monitor sales volume, revenues and costs against forecasts to identify problem areas and adapt procedures or reallocate resources to improve the overall performance of the sales team.
• Contribute to the development of sales, customer retention, pricing and distribution strategies for area of responsibility through provision of market intelligence and customer information and by understanding market trends.
• Any other task assigned by the

• Bachelor's degree in Engineering or related field.
• Prior experience in sales, preferably in the maritime industry.
• Proven track record of meeting or exceeding sales targets.
• Strong communication and negotiation skills.
• Ability to build and maintain relationships with customers.
• Self-motivated and target-driven.
• Willingness to travel for customer meetings and industry events.
• Proficient in MS Office.

Singapore Citizen and Singapore residents will be given priority in the selection process. Only the shortlisted candidate will be contacted within 2 weeks' time. If you have not received any call or email from our recruitment team, assume that you are not shortlisted for the position.

Chan Chee Meng

EA 07C3069

R1110620

Job Responsibilities: -

- Enhance growth of YMS-Retail Enrolment through effective advertising and promotion planning, implementation, and close monitoring of Retail schools’ advertising and promotion activities.

- Achievement of Retail Schools’ Enrolment budget.

Advertising and Promotion

- To work with Manager in the planning & execution of Retail YMS annual A&P plans.

(a) Campaign / Creative Execution

- To assist in the execution of quarterly campaigns from ideation to design and copywriting.

- Photoshoot and video shoot of campaign contents when necessary.

- To develop campaign artworks based on approved sizing on social media and Google.

- Ensure campaign details are successfully implemented across various channels including our official website.

(b) Digital Marketing (BTL)

- Execution of daily social media posts on various social media platforms.

- Conceptualisation and design of digital contents while ensuring compliance with brand position, brand standards and usage guidelines.

- Assist Retail branches with the design and development of Trial Lesson schedules and announcements.

- Ensure Trial Lesson details are successfully implemented across various channels including our official website.

- Monitor various media platforms options and propose any new social media platforms and tools to further enhance online presence.

(c) Print Advertising (ATL)

- Design and development of official posters for event, competition, and examinations.

- Assist Retail branches in ATL materials for non-digital channels including instore marketing, flyers, print and other offline media.

- Assist in maintenance and replenishment of in-store marketing collaterals (course brochures and posters).

Concerts, Competition and Events

- To undertake curricular and administrative projects as well as assisting in the organisation of concerts, & festivals, where applicable.

Yamaha Electone Festival (YEF), Yamaha Junior Original Concert (JOC), Yamaha Junior Piano Competition (YJPC)

- To work with and assist Manager in the areas of marketing, operations, and logistics across various events.

- Develop and design administrative documents including localised rules and regulations, participants’ registration forms, judges’ grading sheet etc.

- Ensure budget adherence and tracking.

- Collaborate with internal and external stakeholders.

- Ensure deadlines are met.

- Execution and delivery of event.

Ad-hoc Projects - Area Marketing and Competitor Survey

- To do area market exercise at interim periods; collate data and understand each district area market’s development to introduce courses that meet the needs of the area market.

- In line with the growth objective of pop music and adult music courses, to work closely with Music Professional(s) in the update and introduction of course(s) in the schools.

- Carry out Adhoc task as assigned by supervisor.

-

Requirements:

- Diploma in Marketing Communications, Visual Communication and/or Advertising and Media Design related discipline.

- 2 years of work experience in areas of marketing and/or advertising. However, fresh grads are welcome to apply.

- Familiar with various social media and digital channels, including digital marketing tools.

- Proficient in Adobe Suite of Products such as Photoshop, Illustrator, and InDesign.

- Proficient in Microsoft Office including Word, Excel and PowerPoint.

- Prior experience in data management, business analytics or statistics will be an advantage.

- Detail-oriented person with excellent written and verbal communication skills.

- Creative person with strong interpersonal and analytical skills with an eye for detail on the latest market trend.

- Confident, proactive, and dynamic team player who is passionate about making a difference across the organisation.

- Highly motivated and self-driven.

- Problem-solver capable of multi-tasking efficiently and working across multiple projects.

- Only fully vaccinated candidate will be considered.

Job highlights:

• Global famous brand for high quality writing and art products
• Part of Faber-Castell’s Global marketing network
• Working in a creative and artistic product field

Job Description & Requirements:

1. Execute marketing campaign on web, database marketing, email, social media to achieve KPIs
2. Maintain Good brand presence on web and social media
3. Measure and report all digital marketing campaigns performance
4. Aligning consumer communication at every touchpoints – online and offline channels
5. Involved in growing e-commerce business by improving consumer experience and satisfaction, executing order fulfilment and maintaining good e-shop presence
6. He/she must be creative, having high interest working in digital world, having good digital communication skills to engage the consumers
7. Higher interest in identifying new consumer trends and insights
8. Skills in photography, videography or graphic editing will be an advantage

1) POSITION SUMMARY

• Plan and manage all marketing, advertising, publicity and promotional events for the assigned brand(s) according to set guidelines.
• Support the store Business Goals.
• Support the CRM and increase existing base of VIP customers.
• Be an ambassador for the represented BRAND and portray at all times a professional and customer-oriented image.

2) KEY PERFORMANCE INDICATORS :

• Traffic build
• CRM registration
• Tagging and life cycle management
• Social following and engagement

3) KEY AREAS OF RESPONSIBILITIES

Plan and Manage all Marketing, Advertising, Publicity and Promotional

• Plan and direct advertising, public relations, and promotional events and strategies for the assigned Brand(s).
• Develop media relations policy
• Initiate, develop, and maintain local, national, and international relations.
• Initiate, develop, and maintain media contacts for disseminating information.
• Arrange interviews for and regularly briefs company officials on sensitive and/or controversial issues; recommends public relations course of action in crisis and in routine public relations situations.
• Frequently act as a company spokesperson, representing officials at media interviews and company meetings with approval from Directors
• Interpret company programs for the media and the public, including retail business areas peculiar to the company.
• Coordinate ceremonies, press conferences, and other events or special projects.
• Oversee and manage company use of contracted advertising and public relations
• Manage the advertising, public relations, and promotional budget by writing the narrative, projecting costs, determining necessary

Marketing

• Plan, implement and monitor events calendar for positive brand building through promotional activities
• Develop Marketing plans for the Brand(s) and attain necessary approvals prior to execution. The Marketing Plan must have an ROI indicated for every initiative (where possible).
• Partner with Brand to develop seasonal marketing and PR strategies
• Ensure all marketing materials are approved by Brand and/or Directors.
• Share store photos with Brand Principal if required.
• Ensure a copy of all final marketing materials are sent to Brand Principal if requested.
• Make periodical store visits to better understand the business marketing needs.
• Build effective working relations with Brand Managers within the Company.
• Review and research marketing campaigns of competitor brands.
• Ensure timely submission of all marketing reports including post-event reports.
• Have strong understanding in Social Media sites and Website updates
• Monthly engagement with Store Manager at store level

4) POSITION SPECIFICATION:

Minimum a Bachelor’s Degree In Marketing

Minimum 4-5 years of management experience in luxury goods or a comparable retail environment.

• Good interpersonal skills
• Strong Financial Acumen
• Ability to handle stress, show resilience and adapt to changing market trends.
• Pleasant Personality with positive attitude
• Excellent communicator
• Good Persuasion and negotiation skills
• Proficient in computer skills

Fluent English and both in written and spoken. Knowledge of other language is added advantage.

ARTICARES - We are leaders in innovative medical technologies including human like decision-making robotics and artificially intelligent solutions that facilitate personalized rehabilitation after injuries such as stroke, dementia, and accidents – a common occurrence in aging population. Our solutions are the outcome of strong collaborations between experts in medical and engineering fields, validated by clinical studies, and made available to you by people who care about making every step of patients’ rehabilitation journey a bit easier. Today, we are one of the fastest-growing companies in this field and our solutions are deployed in major healthcare institutions in Singapore, APAC & EU. We are global, richly diverse team boasting more than 8 nationalities with a vision to make a difference in the healthcare journey. We combine our innovations with out-of-the-box business offerings for providing comprehensive support throughout the hospital to home journey of patients. Join us to make a real difference.

Position/job title

Business Development & Marketing Specialist

As a Business Development & Marketing Specialist, your primary goal is to drive business growth. You will develop new business proposals focused on financial gain, as well as establishing strategic partnerships to build long-term relationships with new and existing customers. You will work closely with the Sales team to create and apply an effective Sales strategy. You will also be responsible for ensuring successful company branding and marketing. This is a full-time role based in Singapore.

Role Description

• Identify new business opportunities and partnerships to expand market reach (B2B and B2B2C)
• Responsible for the new market analysis and development including sales channels growth internationally.
• Implement digital marketing strategies tailored to healthcare professionals and institutions.
• Establish, develop, and maintain positive business and customer relationships.
• Proficiency in writing persuasive and effective business proposals
• Analyse customer needs and industry trends to develop strategies for business growth.
• Collaborate with KOLs for product endorsements and participation in educational events.

Qualifications

• Bachelor's or master's degree in business, marketing, or a related field. A background in life sciences, engineering, or a healthcare-related field is advantageous.
• Proven experience in business development and marketing within the MedTech or healthcare industry.
• Excellent communication skills with the ability to convey complex medical concepts to both technical and non-technical audiences.
• Proficient in using relevant software and tools for marketing analytics and customer relationship management.
• [Optional] Physio or occupational therapists with good communication skills can also apply.

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

Sale Supervisor Job Duties

A sales supervisor typically has a wide range of responsibilities, which can include:

• Ensuring that employees have the tools and training they need to succeed in their jobs

• Building relationships with key clients and establishing long-term business partnerships with them

• Reviewing reports from managers to identify areas of improvement or new opportunities for growth in the company’s market share

• Establishing and enforcing company policies regarding customer relations, sales techniques, and ethics

• Developing and implementing training programs for new employees or existing staff members who are being promoted to new positions within the company

• Monitoring employee performance to ensure that they are meeting goals and adhering to company policies

• Managing a team of employees and ensuring that they are trained to perform their jobs effectively

• Reviewing customer orders and inventory to ensure that all customer needs are being met

• Conducting market research to identify new opportunities for growth in the industry

PRISM+ is looking for a Digital Marketing Intern to assist in executing marketing and promotional activities alongside other related digital marketing activities. Being a high-growth company, we are looking for a candidate who is a passionate strong self-starter to manage regional markets’ (Malaysia) marketing needs.

Join us for this internship opportunity to gain regional exposure as you manage overseas markets and grow your skillset in Digital Marketing as you take ownership of your work – all while having the opportunity to experience the dynamism of a high growth start-up environment.

Responsibilities of a Digital Marketing Intern includes but are not limited to:

• Support in the execution of e-commerce digital projects
• Spearhead the communication and coordination of influencer marketing activities
• Foster strong relationships with media and influencers for periodic mass activation
• Maintenance and optimization of social media accounts
• Creative thinking and development of new designs and concepts for ads
• Perform competitive market analysis and research
• Other ad-hoc marketing duties as required

• Currently enrolled in an undergraduate course for Marketing, Communications, Business, or a similar field
• Passionate storyteller to effectively communicate the brand’s story
• Meticulous and strong attention to detail
• Excellent verbal communication and writing skills
• Keen interest in e-commerce and digital marketing
• Team player with an ability to work independently under pressure
• MS office proficiency preferred
• Familiarity and experience with social media and/or influencer marketing will be a plus
• Preference will be given to candidates looking for a 6 month internship

What We Offer:

• Valuable hands-on experience in a startup environment.

• Collaborative and dynamic work culture.
• Opportunity to make a meaningful impact on the company.
• Potential for future employment opportunities.

Job Description:

• must posses CEI certification and preferably from an recruitment agency background
• Develop and maintain client relationships, identify potiential custome
• Negotiate contract terms with clients
• Gather useful information from customer and competitor data
• Make and give presentations to prospective clients and internal executives
• Track, identify and add qualified prospects to sales pipeline
• Develop and manage strategic partnerships to grow business
• Track and report on the status of proposal components
• Conduct ongoing market research
• Drive the end-to-end sales process
• Prepare and submit sales contracts
• Preferably with class 3 lisence would be an added advantage

Requirements:

1) Certification in CEI

2) Must be a good communicator

3) Willing to take up chanllenges and meet targets

4) Preferrably to have atleast 2+ years experience preferably from a Recruitment agency background

6) Preferably with class 3 license

Benefits:

1) 5 days work week (8:30am - 6:00pm)

2) Attractive Commissions

3) Career Advancement

4) AL, MC, CL, PL as per MOM guidelines

5) Preferrably Multilingual is an added advantage

6) Attractive remuneration and perks (including Overseas trip*)

7) AWS

* For Best performer along with his/her immediate family.

Contact - Wam Kai Sheng (Lic No: R24119428) ([email protected])

This role is designed for mid-level working professionals (at least 5 years PQE) with robust track record in sales, excellent interpersonal and communication abilities, strong customer-oriented mindset, focused commitment to excellence, and deep motivation to learn and grow. Experience in customer service frontlines, call centre enquiries management, or sales within the hospitality industry are an added advantage. Proficiency in Mandarin Chinese is required.

Key responsibilities:

1. To establish connections with new leads and prospective clients by following up and logging them into our leads CRM system for downstream management
2. Maintain, grow and nurture these lead connections proactively and qualify + track these connections in an organised and systematic manner
3. Follow up with these lead connections pro-actively with a view towards converting them into our customer base
4. To ensure high level of customer satisfaction by providing exceptional customer service in line with our brand values
5. Manage all inbound call enquiries from local and overseas customers
6. To have a deep and robust understanding of our product i.e. all our rooms and amenities in our PBSA assets
7. To document customer request and customer profile during the enquiries process
8. To have a good grasp of the property management system in order to check room availabilities, log special request, or check any other information relevant to customer enquiries.
9. To provide training to all our agent partners worldwide as well as assist in livestreaming sales efforts on the property
10. To have a deep and robust understanding of industry practices relating to rents, onboarding of tenants, operations procedures, and any other matters that students or agents will be inclined to enquire during the sales process
11. Provide reliable and consistent support, offer services, and take request through phone, email, online chatbot, FB, Instagram, and various instant messaging channels such as WhatsApp and Wechat.
12. Anticipate and identify the needs of customers and proactively follow up when necessary
13. Achieve service level agreement targets in response and follow up time
14. Achieve core customer service KPI metrics including professionalism during customer interaction and customer satisfaction score and feedback
15. Provide regular updates and reporting to management on outcome of interactions with leads and overall data analytics with respect to leads status
16. Provide reports on customer needs, interests, problems, and any other valuable feedback gathered during customer interactions
17. Coordinate sales effort with BD team and agents in North Asia to convert prospective students to customers
18. Provide daily room occupancy and leads enquiry report, market feedback and pro-actively recommend strategies to improve booking numbers
19. Assist marketing team in email direct marketing campaign banners and details to different leads segment within CRM database
20. Coordinate sales effort with property staff in Australia especially for property walk-in inspections and renewals
21. Work closely with marketing team in understanding various campaigns, marketing activities, promotions and discounts, and marketing channels that will funnel leads through

Required skills and attributes:

1. Bachelor's degree with good honours
2. Candidates with at least 5 years of experience and proven track record as a sales agent or customer service representative
3. Exceptional verbal, reading, written, analytical and reasoning skills are a must
4. Robust interpersonal, communication and relationship skills
5. Must be bilingual in English and Mandarin Chinese
6. Familiarity with CRM best practices together with ability to build lasting and strong customer relationships
7. Strong Microsoft Power Point and Excel Skills desirable
8. Must be energetic, goal-oriented and outcome-driven with a strong bias for action
9. Have a customer-oriented mindset and an acumen for understanding and addressing customer needs and wants
10. Experience with CRM leads management software (SalesForce, Fresh Sales, Zoho etc) an advantage.
11. Experience with EDM software an advantage.
12. Excellent time management and organisational skills
13. Dependable and proactive in follow up
14. Ability to handle competing priorities and exercise clear and good judgement on how and where to focus your effort and time to achieve the most impact
15. Robust execution and implementation abilities
16. Highly independent and able to work under stressful situations
17. Team player and able to drive outcome and handle difficult negotiations and exchanges

The Sales Operations Executive will primarily support Sales team(s), which could be selling multiple events/products across regions. They will provide structured sales administration, Salesforce (CRM) support, data analysis & investigation, reporting, data management & floorplan management. The role will drive consistency and quality in the Sales teams and act as a key link between multiple stakeholders at a given time. Being able to prioritize tasks would be essential due to the multiple events that’s being required to handle. Attending events local/overseas to support Sales & Operations team to ensure the smooth success of the event.

PRINCIPAL DUTIES AND RESPONSIBILITIES:

• Sales Administration & Team Support
  • Sales enabling administration including issuing sales contract and invoice, payment collection and floorplan management
  • Monitor sales figures and remind relevant sales persons/offices to follow up on outstanding contract/payment for responsible event(s)
  • Ensure customer queries are answered and/or resolved in a timely manner
  • Manage the distribution of the exhibitor manual order forms and be the point of contact for responsible event(s)
  • Provide necessary forms for: sales, stand upsells, promo opportunities, catalogue (publishing events) and facilities forms for online customer tools
  • Act as key liaison point with Event Operations team for customer data and Event floor plan queries
  • Prioritizing tasks and eye for details
  • Where required, support Event team in organisation of sales events
• CRM (Salesforce) / invoicing system (EMS) support to sales teams
  • Serve as Subject Matter Experts (SME) on Salesforce.com business process for sales teams, cross training and sharing knowledge
  • Support data entry into invoicing system and Salesforce.com and ensure accuracy through period analysis
• Reporting, Data Analysis & Investigation
  • Perform Salesforce (CRM) reporting and ad-hoc reports as requested
  • Where relevant manage integration of International Joint Venture reports
  • Support Sales team with proactive insight and trend analysis
• Campaign Management
  • Support to Sales Leadership and CRM team to set up, assign and manage campaigns
  • Manage the gathering of member lists / data for campaigns and QA
• Testing & Improving Salesforce Development
  • Act as liaison between Sales team and CRM team to gather regular system feedback
  • Help identify priorities for development and gather requirements
  • Perform User Acceptance Testing

• • Perform additional responsibilities as assigned by Event Director and Head of Sales

Informa Festivals are not your ordinary B2B events; they are dynamic gatherings that infuse energy into every facet of a tech professional’s journey. Informa Festivals is where innovation meets opportunity, and our Asia flagship event, Asia Tech X Singapore, is a testament to that promise. As the heartbeat of the tech world, Asia Tech X Singapore converges the brightest minds, the boldest ideas, and the latest breakthroughs in technology. Imagine a place and time where the most influential figures in the tech industry converge, where innovative ideas and cutting-edge technologies take center stage. With a laser focus on key topics such as AI, cybersecurity, metaverse, and Web3.0, our events are a playground for those who thrive on the cutting edge. At the heart of all Informa festivals lies the essence of true connection—a catalyst for trust and collaboration. As firm believers in the power of events in connecting people to inspire genuine positive change in the world, we specialize in crafting an environment that nurtures structured serendipity, fostering meaningful connections and sparking creativity.

As an Apprentice, Marketing Support, you will play a crucial role in assisting our marketing team in various aspects of marketing and promotional activities. You will be responsible for producing and deploying social media and digital content, executing email marketing campaigns, and collaborating with media and other partners to enhance our brand's visibility. Additionally, you will be involved in managing on-site marketing activities.

Key Responsibilities:

Produce and Deploy Social Media and Digital Content:

• Create engaging and relevant content for social media platforms, such as Facebook, Twitter, Instagram, and LinkedIn.
• Schedule and post content on social media channels.
• Monitor social media engagement and respond to comments and messages.
• Assist in developing and implementing digital marketing strategies.

Execute EDM Campaigns:

• Collaborate with the marketing team to create email marketing campaigns.
• Manage email lists and segment them for targeted outreach.
• Schedule and send promotional emails.
• Analyze email campaign performance and suggest improvements.

Engage, Onboard, and Monitor Media and Other Partners:

• Identify potential media and promotional partners.
• Develop relationships with partners and coordinate joint promotional activities.
• Monitor partner performance and report on key metrics.
• Ensure partners adhere to branding and messaging guidelines.

Provide and Manage Onsite Marketing Activities:

• Assist in the planning and execution of onsite marketing events and activities.
• Coordinate logistics for marketing events and ensure materials are prepared.
• Collect and analyse data from onsite activities to measure their effectiveness.

At Alfa Laval, we always go that extra mile to overcome the toughest challenges. Our driving force is to accelerate success for our customers, people and planet. You can only achieve that by having dedicated people with a curious mind. Curiosity is the spark behind great ideas. And great ideas drive progress.

As a member of our team, you thrive in a truly diverse and inclusive workplace based on care and empowerment. You are here to make a difference. Constantly building bridges to the future with sustainable solutions that have an impact on our planet’s most urgent problems. Making the world a better place. Every day.

Who you are?

You are a self-motivated team player with the ability to easily network in an international and cross-cultural environment, working in line with Alfa Laval drivers; Action, Interaction, and Satisfaction. You are driven and see solutions rather than problems, effectively prioritizing and executing tasks. A focus on continuous improvement is in your DNA. You build trust, by clear communication with no prestige.

If the above sounds like you, this position might be just what you’re looking for!

About the job

Reporting to the Marine Division Manager, you will be responsible for formulating and executing a sales strategy for the designated area of responsibility of Alfa Laval Products and Services in accordance with the assigned targets and local sales company/divisional strategy and targets.

You will also be responsible for leading, developing, and executing high-performing sales in line with the Alfa Laval culture. Inspire, support, and lead the local and regional sales team in charge of capital sales.

To be able to do value based selling in depth technical knowledge of applications and marine environment will be essential.

Key tasks:

• Define the business strategy and plan for assigned areas of responsibility according to division strategy, actions, and targets.
• Develop the business by driving relevant sales and business development activities to get customer loyalty and satisfaction using market analysis, pricing strategies, visits, and Seminars.
• Forecast sales figures and monitor progress against objectives and financial targets to identify problem areas to improve performance.
• Work proactively with structured sales and business development strategies to optimize the sales efficiency of the team.
• Lead the sales team, setting the direction and ensuring that they are performing according to the plan and the sales processes, with a special focus on lead to opportunity and opportunity to quote sub-processes.
• Develop, motivate, and coach direct reports to secure the development of relevant sales and product/application competencies.
• Take direct sales responsibility for assigned regions such as Indonesia, Malaysia, Thailand and the Philippines.

What you know?

• Bachelor’s degree from a recognized university in Mechanical or Marine Engineering or related.
• Minimum 5 years of experience in developing & managing marine new shipbuilding sales and at least 5 years of experience in technical sales of products & services in Marine industry.
• Well-versed with the development and execution of sales strategies and has also demonstrated a proven track record of over-achievement in your current or previous work capacity.
• Strong with data analytics, using offline and online channels to grow sales. 
• Proactive, service-minded, strong in customer care, and can take quick actions.
• Self-motivated team player with a strong customer focus. You should have the courage to take new initiatives and drive the implementation.
• Additionally, to be successful in this role, knowledge of relevant products e.g. separators, heat exchangers, freshwater generators, boilers, and/or inert gas systems is preferred.

What is in it for you?

• You get access to an international, open, and friendly environment where we help each other to develop and create values for our customers, people, and planet.
• You work in a company that values personal development and leadership.
• Your work will have a true impact on Alfa Laval’s future success.

Sales Manager

We are looking for a high-performing Sales Manager to help us meet our customer acquisition and revenue growth targets by keeping our company competitive and innovative. You will be responsible for maximizing our sales team potential, crafting sales plans and justifying those to plans to the upper management.

Sales Manager Responsibilities

• Achieve growth and hit sales targets by successfully managing the sales team
• Design and implement a strategic business plan that expands company’s customer base and ensure it’s strong presence
• Own recruiting, objectives setting, coaching and performance monitoring of sales representatives
• Build and promote strong, long-lasting customer relationships by partnering with them and understanding their needs
• Implementing new sales plans
• Present sales, revenue and expenses reports and realistic forecasts to the management team
• Identify emerging markets and market shifts while being fully aware of new products and competition status
• Identifying opportunities and strategies to increase sales.
• Perform any other duties assigned by the director.

Sales Manager Requirements and skills

• BS/MS degree in business administration or a related field
• Successful previous experience as a sales representative or sales manager, consistently meeting or exceeding targets
• Committed to continuous education through workshops, seminars and conferences
• Demonstrated ability to communicate, present and influence credibly and effectively at all levels of the organization
• Proven ability to drive the sales process from plan to close
• Strong business sense and industry expertise
• Excellent mentoring, coaching and people management skills Knowledge of data analysis and report writing.
• The ability to understand and follow company policies and procedures.
• The ability to work under pressure.
• Availability to work within opening hours (e.g. evenings, holidays, weekends)